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One-person operation (OPO), also known as driver-only operation (DOO), one-man operation (OMO), single person train operation (SPTO), or one-person train operation (OPTO), similarly to driver-controlled operation, is operation of a train, bus, or tram by the driver alone, without a
conductor Conductor or conduction may refer to: Biology and medicine * Bone conduction, the conduction of sound to the inner ear * Conduction aphasia, a language disorder Mathematics * Conductor (ring theory) * Conductor of an abelian variety * Cond ...
. On one-person operated passenger trains, the
engineer Engineers, as practitioners of engineering, are professionals who Invention, invent, design, build, maintain and test machines, complex systems, structures, gadgets and materials. They aim to fulfill functional objectives and requirements while ...
must be able to see the whole train to make sure that all the doors are safe for departure. On curved platforms a
CCTV Closed-circuit television (CCTV), also known as video surveillance, is the use of closed-circuit television cameras to transmit a signal to a specific place on a limited set of monitors. It differs from broadcast television in that the signa ...
system, mirror or station dispatch staff are required. Although extra infrastructure such as cameras and mirrors might require additional investment, one-person operation is usually faster and cheaper to implement than
automatic train operation Automatic train operation (ATO) is a method of operating trains automatically where the driver is not required or is required for supervision at most. Alternatively, ATO can be defined as a subsystem within the automatic train control, which pe ...
, requiring a smaller investment in, for example, platform intruder detection systems and track protection (fencing, bridge-caging, CCTV etc.). In some cases, one-person operation can be seen as an intermediate step towards automatic train operation. While European
freight trains A freight train, also called a goods train or cargo train, is a railway train that is used to carry cargo, as opposed to passengers. Freight trains are made up of one or more locomotives which provide propulsion, along with one or more railroad ...
are normally one-person operated, the larger
North American North America is a continent in the Northern and Western hemispheres. North America is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South America and the Caribbean Sea, and to the sou ...
freight trains are almost exclusively crewed by a
conductor Conductor or conduction may refer to: Biology and medicine * Bone conduction, the conduction of sound to the inner ear * Conduction aphasia, a language disorder Mathematics * Conductor (ring theory) * Conductor of an abelian variety * Cond ...
as well as the
engineer Engineers, as practitioners of engineering, are professionals who Invention, invent, design, build, maintain and test machines, complex systems, structures, gadgets and materials. They aim to fulfill functional objectives and requirements while ...
. While one-person operation is popular and on the rise among the
train operating companies In the railway system of Great Britain, a train operating company (TOC) is a railway undertaking operating passenger trains under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways ...
as it reduces the number of crew required and correspondingly reduces costs, it is for that reason controversial and is often strongly opposed by
trade union A trade union (British English) or labor union (American English), often simply referred to as a union, is an organization of workers whose purpose is to maintain or improve the conditions of their employment, such as attaining better wages ...
s, arguing that it is an unsafe practice.


Passenger trains


History

One of the first examples of a
public transport Public transport (also known as public transit, mass transit, or simply transit) are forms of transport available to the general public. It typically uses a fixed schedule, route and charges a fixed fare. There is no rigid definition of whic ...
vehicle that was developed specifically for one-person operation is the
Birney A Birney or Birney Safety Car is a type of streetcar that was manufactured in the United States in the 1910s and 1920s. The design was small and light and was intended to be an economical means of providing frequent service at a lower infrastruc ...
streetcar A tram (also known as a streetcar or trolley in Canada and the United States) is an urban rail transit in which vehicles, whether individual railcars or multiple-unit trains, run on tramway tracks on urban public streets; some include s ...
introduced in the United States in 1916. The Birney was pre-equipped with one of the most important safety devices for enabling one-person operation – the
dead man's switch A dead man's switch is a switch that is designed to be activated or deactivated if the human operator becomes incapacitated, such as through death, loss of consciousness, or being bodily removed from control. Originally applied to switches on a ...
. At the time (and to a certain extent also today) one of the most cited arguments against one-person operation was the safety risks to passengers and bystanders if the operator fell ill. The dead man switch ensured that the tram would stop in the event of an incapacitated driver. For this reason, the Birneys were also called "safety cars". Another critical feature of the Birney in dealing with safety issues from the critics of one-person operation was its compact size which eased the driver's view of the road and reducing the number of doors to a single one. In the US, regardless of various technological solutions to resolve the safety issues of one-person operation, there was consistent resistance towards one-person operation among the drivers and conductors of the streetcars. Whenever the
workforce In macroeconomics, the workforce or labour force is the sum of people either working (i.e., the employed) or looking for work (i.e., the unemployed): \text = \text + \text Those neither working in the marketplace nor looking for work are out ...
was well-organized in unions – which was the case in around half of all cities with streetcar companies – any proposal of one-person operation would generally be challenged, regardless of whether the streetcar company was in serious financial difficulties. In many cities, it took a municipal ordinance to authorize one-person operation, thus also politicizing the subject. The result of all this was typically strikes and other
industrial action Industrial action (British English) or job action (American English) is a temporary show of dissatisfaction by employees—especially a strike or slowdown or working to rule—to protest against bad working conditions or low pay and to increas ...
whenever one-person operation was implemented. While the Birney was one of the first public transport vehicles designed for one-person operation, it was not the first public transport vehicle to be equipped with a dead man's switch. In 1903, the
Metropolitan District Railway The Metropolitan District Railway, also known as the District Railway, was a passenger railway that served London, England, from 1868 to 1933. Established in 1864 to complete an " inner circle" of lines connecting railway termini in London, the ...
equipped two of its A Stock trains with a dead man's switch. The switch was introduced so that one person could operate in the driving cab on their own, which became standard for all train companies operating the London Underground in 1908. Even though this did not make the trains one-person operated – seeing as the trains were still operated with a guard – it was one of the first steps towards it. Besides the dead man's switch, the
electrification Electrification is the process of powering by electricity and, in many contexts, the introduction of such power by changing over from an earlier power source. In the context of history of technology and economic development, electrification refe ...
and
dieselisation Dieselisation (US: dieselization) is the process of equipping vehicles with a diesel engine or diesel engines. It can involve replacing an internal combustion engine powered by petrol (US: gasoline) fuel with an engine powered by diesel fuel, ...
of railways also helped reduce the required staff in the locomotive to a sole operator – as diesel and electric traction does not require a fireman to shovel coal into a boiler. On the London Underground, the use of
multiple unit A multiple-unit train (or multiple unit (MU)) is a self-propelled train composed of one or more Coach (rail), carriages joined, and where one or more of the carriages have the means of propulsion built in. By contrast, a locomotive-hauled ...
s ended the need for a second crew member in the driving cab to assist with coupling at the
terminal train station A train station, railroad station, or railway station is a railway facility where trains stop to load or unload passengers, freight, or both. It generally consists of at least one platform, one track, and a station building providing such a ...
.


Australia


Adelaide

Adelaide Metro's metropolitan rail network is configured for driver-only operation, but also operates with Passenger Service Assistants (PSA). This is a safety role, but with a focus on customer service and revenue protection. Normally, the train driver operates the doors, but PSAs are also able to.
The Ghan ''The Ghan'' () is an experiential tourism-oriented passenger train service that operates between the northern and southern coasts of Australia, through the cities of Adelaide, Alice Springs and Darwin on the Adelaide–Darwin rail corridor ...
, the
Indian Pacific The ''Indian Pacific'' is a weekly experiential tourism-oriented passenger train service that runs in Australia's east–west rail corridor between Sydney, on the shore of the Pacific Ocean, and Perth, on the shore of the Indian Ocean – ...
and
The Overland ''The Overland'' is an interstate passenger train service in Australia, travelling between the state capitals of Melbourne and Adelaide, a distance of 828 km (515 mi). It first ran in 1887 as the ''Adelaide Express'', known by Sout ...
all feature train managers who perform a similar role, as did the Great Southern.
Pacific National Pacific National is one of Australia's largest rail freight businesses. History In February 2002, National Rail Corporation, National Rail's freight operations and rollingstock, jointly owned by the Government of Australia, Federal, Governm ...
trains between Adelaide and Port Augusta are occasionally driver-only operated.


Melbourne

The
Melbourne Melbourne ( , ; Boonwurrung language, Boonwurrung/ or ) is the List of Australian capital cities, capital and List of cities in Australia by population, most populous city of the States and territories of Australia, Australian state of Victori ...
suburban railway network (currently operated by
train operating company In the railway system of Great Britain, a train operating company (TOC) is a railway undertaking operating passenger trains under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways ...
Metro Trains Melbourne Metro Trains Melbourne, often known simply as Metro, is the operator and brand name of train services on the electrified metropolitan rail network serving the city of Melbourne, Victoria, Australia. It is the largest urban rail network in Au ...
) began one-person operation in 1993, as part of a wider reform of public transport by the newly elected Kennett government. By 22 November 1995, all suburban trains were one-person operated.


Perth

The entire
Transperth Transperth is the public transport system for Perth and surrounding areas in Western Australia. It is managed by the Public Transport Authority (PTA), a state government organisation, and consists of train, bus and ferry services. Bus operat ...
network is driver-only operated. Conversion to DOO initiated in the early 1990s when then new A-series trains were introduced.
Pacific National Pacific National is one of Australia's largest rail freight businesses. History In February 2002, National Rail Corporation, National Rail's freight operations and rollingstock, jointly owned by the Government of Australia, Federal, Governm ...
trains between Kewdale and West Merriden are occasionally driver-only operated.


Canada


Toronto subway

The Toronto subway system, operated by the
Toronto Transit Commission The Toronto Transit Commission (TTC) is the primary public transport agency in Toronto, Ontario, Canada, operating the majority of the city's transit bus, bus and rail services. It is the oldest and largest of the urban transit service providers ...
(TTC), uses a mix of one-person and two-person train operation. *
Line 3 Scarborough Line 3 Scarborough, originally known as Scarborough RT (the SRT), was a medium-capacity rapid transit line that was part of the Toronto subway system of the Toronto Transit Commission in Toronto, Ontario, Canada. The line ran entirely within ...
: Complete OPTO since the beginning of operation on 22 March 1985. *
Line 4 Sheppard Line 4 Sheppard is the newest and shortest rapid transit line of the Toronto subway system, operated by the Toronto Transit Commission (TTC). It opened on November 22, 2002, and has five metro station, stations along of track, which is built ...
: Entire line converted to OPTO in October 2016. * Line 1 Yonge-University: Entire line converted to OPTO since 20 November 2022. * Line 2 Bloor-Danforth: Still uses two-person crews on the entire line. Future plans include the introduction of OPTO over the next decade after the implementation of
automatic train control Automatic train control (ATC) is a general class of train protection systems for railways that involves a speed control mechanism in response to external inputs. For example, a system could effect an emergency brake application if the driver do ...
(ATC) which would require new rolling stock as the current T series is not compatible with ATC. Since its opening in 1985, the light-metro
Line 3 Scarborough Line 3 Scarborough, originally known as Scarborough RT (the SRT), was a medium-capacity rapid transit line that was part of the Toronto subway system of the Toronto Transit Commission in Toronto, Ontario, Canada. The line ran entirely within ...
has operated with a single operator, while the heavy-rail Line 1 Yonge-University, Line 2 Bloor-Danforth and
Line 4 Sheppard Line 4 Sheppard is the newest and shortest rapid transit line of the Toronto subway system, operated by the Toronto Transit Commission (TTC). It opened on November 22, 2002, and has five metro station, stations along of track, which is built ...
all originally operated with two-person crews of a train operator and
guard Guard or guards may refer to: Professional occupations * Bodyguard, who protects an individual from personal assault * Crossing guard, who stops traffic so pedestrians can cross the street * Lifeguard, who rescues people from drowning * Prison gu ...
(conductor). The guard is responsible for operating the doors, as well as observing the platform. On 9 October 2016, OPTO was implemented on the heavy-rail Line 4, which uses four-car sets of Bombardier Toronto Rockets. According to a 2016 presentation, OPTO is "one of the TTC's key modernization efforts" as a cost-saving measure. The Toronto Rocket trains were altered to include a train door monitor system uses cameras to display a clear view of train doors while maintaining unobstructed views of the track and signals. The cameras replace the role of the train guard who used to observe the platform for safety. However, this system was not adequate to keep passengers safe, as there has been a 50% increase of dangerous "red light violations", or train operators not stopping for stop signals, after OPTO implementation on the Sheppard subway, due in part to the sole train operator having to both monitor the cameras and simultaneously operate the vehicle. It was expected that Line 1 would have had OPTO implemented in 2019, and Line 2 would follow with OPTO in 2021. However, delays in implementing
automatic train control Automatic train control (ATC) is a general class of train protection systems for railways that involves a speed control mechanism in response to external inputs. For example, a system could effect an emergency brake application if the driver do ...
(ATC), which allows trains to be run entirely by computers to remove the need for the guard, has caused those dates to be pushed back. Line 1 was fully converted to OPTO in November 2022; however, a conversion of Line 2 to ATC and OPTO has been pushed out indefinitely. In 2020, a Mainstreet Research survey of Torontonians revealed that the public strongly opposed OPTO on Line 1 Yonge-University. More than 6-in-10 respondents disapproved of OPTO, and three-quarters disapproved of the TTC's decision not to inform the public of the plan to implement OPTO. In 2021, a Corbett Communications survey of Torontonians produced similar results: 7-in-10 respondents disapproved of OPTO, and 7-in-10 disapproved of the fact that the TTC decided to not offer public consultation on the issue. This survey also revealed that 6-in-10 Torontonians would feel unsafe riding in a train operated by just one staff member.
Line 5 Eglinton Line 5 Eglinton, also known as the Eglinton Crosstown LRT or the Crosstown, is a light rail transit line that is under construction in Toronto, Ontario, Canada, that will be part of the Toronto subway system. Owned by Metrolinx and operated by t ...
and
Line 6 Finch West Line 6 Finch West, also known as the Finch West LRT, is a light rail transit line under construction in Toronto, Ontario, Canada, to be operated by the Toronto Transit Commission. The , 18-stop line is to extend from Finch West station on Line ...
, the TTC's future light rail lines under construction , will use one-person operation. Line 5 will also use ATC in its tunneled section.


Greater Toronto Area

GO Transit GO Transit is a regional public transit system serving the Greater Golden Horseshoe region of Ontario, Canada. With its hub at Union Station in Toronto, GO Transit's green-and-white trains and buses serve a population of more than seven mil ...
in Ontario operates with a conductor and engineer in the cab, as well as a conductor called a "Customer Service Ambassador" located within the train who is responsible for controlling the doors and making announcements.


Via Rail

Via Rail Via Rail Canada Inc. (), operating as Via Rail or Via (stylized as VIA Rail), is a Canadian Crown corporation that operates intercity passenger rail service in Canada. As of December 2023, Via Rail operates 406 trains per week across eight ...
operates with two locomotive engineers and several on-board staff.


Montreal Metro

The
Montreal Metro The Montreal Metro (, ) is a rubber-tired underground rapid transit system serving Greater Montreal, Quebec, Canada. The metro, operated by the Société de transport de Montréal (STM), was inaugurated on October 14, 1966, during the tenure ...
operates with one-person crews.


Light rail

All Canadian light rail systems are either DOO or driver-controlled operation.


Denmark

In Denmark, the state owned railway company DSB started implementing one-person operation on the
commuter rail Commuter rail or suburban rail is a Passenger train, passenger rail service that primarily operates within a metropolitan area, connecting Commuting, commuters to a Central business district, central city from adjacent suburbs or commuter town ...
S-train The S-Bahn ( , ), , is a hybrid urban rail, urban–suburban rail system serving a metropolitan region predominantly in German language, German-speaking countries. Some of the larger S-Bahn systems provide service similar to rapid transit syst ...
system in 1975. The S-train system has been completely one-person operated since 1978. At the start of 2013 DSB also used one-person operated trains on the two small
regional rail Regional rail is a public transport, public rail transport service that operates between towns and cities. These trains operate with more stops than inter-city rail, and unlike commuter rail, operate beyond the limits of urban areas, connectin ...
lines Svendborgbanen and Aarhus nærbane. As a result of several years of major annual deficits, DSB started implementing one-person operation on several rail lines on 29 June 2013. This led to reductions in staff, followed by widespread protest and some small illegal strikes by train drivers, who accused DSB of using rolling stock which was unsafe for one-person operation. The Danish Railway Union stated in 2011 "that one-person operation wasn't their cup of tea". The lines that were planned to become one-person operated were: Copenhagen-Ringsted, Copenhagen-Kalundborg, Copenhagen-Nykøbing F., Aarhus-Aalborg, Fredericia-Esbjerg and Roskild-Køge-Ringsted The one-person operation of the railway line Aarhus-Aalborg was implemented using temporary and very manual safety procedures – much to the dissatisfaction of the train drivers. On 17 July 2013 DSB abandoned these temporary manual safety procedures and resumed to operate the Jutlandic regional trains with guards, on the grounds that the safety of their trains was not to be cast in doubt and that this was more important than "whether or not one-man operation was implemented a month or two latter than planned". DSBs preparations of the lines permanent standard procedures for one-person operation did however prove to be more difficult than first anticipated. DSB was only planning to use one-person operation at the local lines north and south of Aalborg – and far from all the way to Aarhus. DSB has also stated that the rest of the remaining timeline for implementing one-person operations will be re-evaluated DSB has pointed to a bureaucratic safety approval system with an independent safety assessor as the main reason for the lack of progress. On 7 June 2013, the
Danish Ministry of Transport The Danish Ministry of Transport () is the Danish ministry in charge of coordinating and realizing the transport politics of Denmark. The Ministry is headed by a Permanent Secretary. The Ministry of Transport employs approximately 140 staff. ...
decided to implement one-person operation on the tendered Coastal Line, which led to the sacking of 50 guards. The one-person operation was set to start from 15 December 2013. Meanwhile, sickness absence among the sacked guards rose to six times the normal levels, resembling "sick-out"
strike action Strike action, also called labor strike, labour strike in British English, or simply strike, is a work stoppage caused by the mass refusal of employees to Working class, work. A strike usually takes place in response to employee grievances. Str ...
. This compelled the
train operating company In the railway system of Great Britain, a train operating company (TOC) is a railway undertaking operating passenger trains under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways ...
DSB Øresund DSB Øresund was a Danish railway company which was the successor of what was left of DSBFirst Denmark. DSB Øresund operated train services on the tendered Coast Line and half of the train services between Copenhagen Central Station and Malmö ...
to offer the sacked guards a "stay healthy bonus" of up to 5000 Danish kroner per month (about US$900 or GB£600). The safety approval of one-person operation on the Coastal Line is part of a joint DSB one-person operation project, which entails that the Coastal Line will not be one-person operated before DSB has managed to obtain safety approval for other lines first. In August 2015 DSB stated that they would reevaluate whether or not they would implement one person operation on the Coastal Line. DSB stated at the same time, that they did not expect one man operation to be implemented on the Coastal Line in 2015. The trains operated by
Arriva Arriva Ltd. is a British multinational public transport company headquartered in Sunderland, England. The company was originally established on 24 October 1938 as T Cowie Ltd. Initially focused on the sale of motorcycles, it relaunched shortl ...
on the rural single-track railways of
Jutland Jutland (; , ''Jyske Halvø'' or ''Cimbriske Halvø''; , ''Kimbrische Halbinsel'' or ''Jütische Halbinsel'') is a peninsula of Northern Europe that forms the continental portion of Denmark and part of northern Germany (Schleswig-Holstein). It ...
have been one-person operated since Arriva won a tender to operate the lines in 2003. The small train company
Nordjyske Jernbaner Nordjyske Jernbaner (abbreviated NJ) is a Danish railway company operating in Region Nordjylland. The company was formed in 2001 as a merger of Hjørring Privatbaner (HP) and Skagensbanen (SB) and Hirtshalsbanen (HB). Headquartered in Hjørri ...
which operates in the sparsely populated most northern parts of Denmark also uses exclusively one-person operated trains. The railway companies
Regionstog Regionstog A/S was a Danish railway company responsible for train operation on three private railway lines in Region Zealand: the Tølløse Line, the East Line and the Lolland Line. It was established in 2009 when Vestsjællands Lokalbaner A ...
and
Lokalbanen Lokalbanen A/S (''The Local Railway'', abbreviated LB) was a Danish railway company responsible for train operation and related passenger services on five local railways north of Copenhagen, Denmark. The company was formed in 2001, and merged wit ...
, operating the single-track railways of
Zealand Zealand ( ) is the largest and most populous islands of Denmark, island in Denmark proper (thus excluding Greenland and Disko Island, which are larger in size) at 7,031 km2 (2715 sq. mi.). Zealand had a population of 2,319,705 on 1 Januar ...
, use solely one-person operated trains as well. On all Danish one-person operated passenger trains, ticket inspectors still board the train now and then to perform spot checks.


France

Several systems within France are DOO.


Marseille

The
Marseille Metro The Marseille Metro (, ) is a rapid transit system serving Marseille, France. The system comprises two lines, partly underground, serving 31 stations, with an overall route length of . Line 1 opened in 1977, followed by Line 2 in 1984. Two statio ...
is entirely operated using driver-only operation.


Paris

Various
Paris Métro The Paris Métro (, , or , ), short for Métropolitain (), is a rapid transit system serving the Paris metropolitan area in France. A symbol of the city, it is known for its density within the capital's territorial limits, uniform architectur ...
lines and all of the
Tramways in Île-de-France The Île-de-France tramways () is a network of modern tram lines in the Île-de-France region of France. Fifteen lines are currently operational (counting Lines T3a and T3b as separate lines), with extensions and additional lines in both constr ...
routes and lines are driver only operated, with 2 metro lines currently operating completely unattended.


Germany

The
S-Bahn The S-Bahn ( , ), , is a hybrid urban rail, urban–suburban rail system serving a metropolitan region predominantly in German language, German-speaking countries. Some of the larger S-Bahn systems provide service similar to rapid transit syst ...
rapid transit system in Berlin and Hamburg were using platform train dispatchers to ensure all doors are closed and a train can safely start for the next section. Although there were a couple of test runs since the 1970s these mass rapid transit systems were the last train systems in Germany to be converted to a one-person operation as rapid transit requires to ensure a minimum time to call at a station especially in rush hours. In Hamburg the "" SAT (self-dispatching by the train driver) was first introduced in 2000 and the last station was becoming unstaffed in 2006. On the bigger Berlin S-Bahn network the "" ZAT (train dispatching by the train driver) was introduced in 2006. However it was only used on straight platforms so far. Since 2014 the
Berlin S-Bahn The Berlin S-Bahn () is a rapid transit railway system that services the reigon in and around Berlin, the capital city of Germany. It has been in operation under the name since December 1930, having been previously called the special tariff are ...
has used a system where an electronic monitor is in the driver's cab. There is a camera on the platform that transmits the images via
wireless LAN A wireless LAN (WLAN) is a wireless computer network that links two or more devices using wireless communication to form a local area network (LAN) within a limited area such as a home, school, computer laboratory, campus, or office building ...
to the train and the train has a connection back to the (existing) loudspeakers on the platform. The system was tested since 2007 but safety concerns caused its introduction to be held off for several years. Since its introduction, platforms may be served in one-person operation by ZAT-oU or the ZAT-FM, which is the old "" ZAT-oU (train dispatching by train driver without technical support) or the new "" ZAT-FM (train dispatching by train driver with driver cab monitor). Officials pointed out that the one-person operation does even lower the time a train halts on a station – on the busy central lines the train on one side of the platform did often have to wait for the train in the opposite direction on the other side of the platform to be dispatched. Although most of the central lines will be converted to ZAT-FM, there will be about 20 stations left in the network that will continue to have platform dispatchers.


Ireland

Most trains operating in Ireland are driver-only operated.


Japan

In Japan, passenger trains without a
conductor Conductor or conduction may refer to: Biology and medicine * Bone conduction, the conduction of sound to the inner ear * Conduction aphasia, a language disorder Mathematics * Conductor (ring theory) * Conductor of an abelian variety * Cond ...
are indicated by a sign reading , often accompanied by a pre-recorded in-car announcement mentioning that the train is a "one man train". Most buses are also one-person operations. In most cases, when not using an
IC card A smart card (SC), chip card, or integrated circuit card (ICC or IC card), is a card used to control access to a resource. It is typically a plastic credit card-sized card with an embedded integrated circuit (IC) chip. Many smart cards include a ...
, a is taken when boarding the vehicle. This slip of paper has a number and/or barcode which corresponds to the station at which the passenger boarded; since fare is typically calculated by distance traveled, the current fare from each previous stop is shown by a screen on board. When disembarking, passengers pay in cash at a fare collection box at the exit. An increasing number of subways are moving to one-person operation, including the
Nagahori Tsurumi-ryokuchi Line The is an underground rapid transit system in Osaka, Japan, operated by Osaka Metro. It was the first linear motor rapid transit line constructed in Japan (and the first outside North America, predated only by the Intermediate Capacity Transi ...
, which was designed to operate on one-person operation, the
Toei Ōedo Line The is a rapid transit railway line of the municipal Toei Subway network in Tokyo, Japan. It commenced full operations on December 12, 2000; using the Japanese calendar this reads "12/12/12" as the year 2000 equals Heisei 12. The line is comple ...
, which was one-person operated since its opening in the year 1990, and the
Tokyo Metro Marunouchi Line The is a Rapid transit, subway line in Tokyo, Japan, operated by Tokyo Metro. The line runs in a U-shape between Ogikubo Station in Suginami, Tokyo, Suginami and Ikebukuro Station in Toshima, Tokyo, Toshima, with a branch line between Nakano-Sa ...
, which became driver-only operated from 2009.


New Zealand

By 1997, more than 90 percent of all trains – both passenger and freight – operated by the then main freight and passenger rail operator in New Zealand,
Tranz Rail Tranz Rail, formally Tranz Rail Holdings Limited (New Zealand Rail Limited until 1995), was the main Rail transport in New Zealand, rail operator in New Zealand from 1991 until it was purchased by Toll Holdings in 2003. History The New Zealand ...
, had only one person in the loco cab.


Sweden

In general all passenger trains on railways in Sweden have a driver and at least one conductor on board by rules, even it is not entirely mandatory. In Sweden around two daily departures on the Swedish part of the Oresundtrain system operated by
Veolia Transport Veolia Transport (formerly Connex and CGEA Transport) was the international transport services division of the French-based multinational company Veolia until the 2011 merger that gave rise to Veolia Transdev, later renamed Transdev. Veolia Tr ...
is one-person operated. This practice is however only utilized when there is an abrupt shortage of train managers. In 2013 the company's
health and safety representative Health has a variety of definitions, which have been used for different purposes over time. In general, it refers to physical and emotional well-being, especially that associated with normal functioning of the human body, absent of disease, pain ...
– who (in Sweden) is a train driver appointed by a trade union – deemed it to be an unsafe practice demanding it be stopped. An important safety check done mainly by the conductor is to check that all doors get closed without any passenger stuck in any. This is hard to check in long trains, and long trains usually have at least two conductors. Trams and metro trains are however in general one-person operated. Freight trains are in general also one-person operated.


Spain

The
Barcelona Metro The Barcelona Metro (Catalan language, Catalan and Spanish language, Spanish: ) is a rapid transit network that runs mostly underground in central Barcelona and into the city's suburbs. It is part of the larger public transport system ...
,
Bilbao Metro The Bilbao metro (, ) is a rapid transit system serving the city of Bilbao and the region of Greater Bilbao. Lines 1 and 2 have a "Y" shape, as they transit both banks of the river Nervión, Ibaizabal and then combine to form one line that ends ...
, and
Madrid Metro The Madrid Metro (Spanish: ''Metro de Madrid'') is a rapid transit system serving the city of Madrid, capital of Spain. The system is the 14th longest rapid transit system in the world, with a total length of . Its growth between 1995 and 200 ...
systems are all driver-only operated.


United Kingdom

On the British railway network, around 30% of all passenger services are single crewed or 'driver-only operated' (DOO). The remaining 70% employ approximately 6,800 guards. The term 'guard' is the common name used for the role which in most countries is referred to as a 'conductor'; it's also the name used in the railway's rule book. Many train companies use alternative names for the role (conductor, senior conductor, train manager), but the role is mostly the same regardless of operator. Since 1985, freight trains have steadily converted to one-person operation. On the UK light railways and tramways, conductors have all but disappeared in an operational sense and now the term 'conductor' is commonly used for revenue and customer service staff. Historically 'operational' conductors were the 'norm' on all systems including the
London Underground The London Underground (also known simply as the Underground or as the Tube) is a rapid transit system serving Greater London and some parts of the adjacent home counties of Buckinghamshire, Essex and Hertfordshire in England. The Undergro ...
(who used the term 'guard' like the mainline railway). With exception to the Blackpool system, London Underground and Glasgow Subway – all current UK light rail systems are of modern construction and were built as 'new' for one-person operation. British buses also once had operational conductors on most services, most buses were front-engined, meaning the passenger saloon door had to be behind the driver's cab. The last buses to have a conductor were in London on
AEC Routemaster The AEC Routemaster is a Front-engine, rear-wheel-drive layout, front-engined double-decker bus that was designed by London Transport Executive, London Transport and built by the Associated Equipment Company (AEC) and Park Royal Vehicles. The ...
double-deck buses (primarily withdrawn in 2005), otherwise, all UK buses are one-person operated.


London

All trains on the
London Underground The London Underground (also known simply as the Underground or as the Tube) is a rapid transit system serving Greater London and some parts of the adjacent home counties of Buckinghamshire, Essex and Hertfordshire in England. The Undergro ...
are single-person operated. Conversion to one-person operation began in 1984 and was completed in 2000.
TFL Transport for London (TfL) is a local government body responsible for most of the transport network in London, United Kingdom. TfL is the successor organization of the London Passenger Transport Board, which was established in 1933, and se ...
now operates 100% of its
London Overground London Overground (also known simply as the Overground) is a Urban rail in the United Kingdom, suburban rail network serving London and its environs. Established in 2007 to take over Silverlink Metro routes, it now serves a large part of Greate ...
network as driver-only trains. The latest conversion was announced in July 2013 on the Gospel Oak to Barking line. The
National Union of Rail, Maritime and Transport Workers The National Union of Rail, Maritime and Transport Workers (commonly known as the RMT) is a British trade union covering the transport sector. Its current President is George Welch and its current General Secretary is Eddie Dempsey. The RMT ...
(RMT) challenged the move, claiming passenger safety would be compromised. Transport for London replied that at the time the
East London line The East London line is a railway line running north to south through the East, Docklands and South areas of London. It is used by London Overground services. It was previously a line of the London Underground. Built in 1869 by the East Lond ...
, already one-person operated, has one door-related incident for every seven million passengers, while the section of the network which currently uses conductors has one door-related incident for every four million passengers. On 16 August 2013, the RMT called a 48-hour strike over the August bank holiday weekend. According to the RMT, the proposal set forth by Transport for London would imply driver-only operations on the whole of the London Overground network and make 130 guards redundant.
London Overground Rail Operations London Overground Rail Operations Limited was a train operating company contracted to operate the London Overground train service on the National Rail network, under the franchise control of Transport for London. The company was a 50/50 joint ...
stated in response that they had given "the RMT assurances on employing conductors in alternative customer service roles and offering a generous voluntary redundancy package to those who want it." According to RMT, the proposals to implement driver-only operations are in response to the 12.5% reduction in Transport for London's funding announced in
Chancellor of the Exchequer The chancellor of the exchequer, often abbreviated to chancellor, is a senior minister of the Crown within the Government of the United Kingdom, and the head of HM Treasury, His Majesty's Treasury. As one of the four Great Offices of State, t ...
George Osborne George Gideon Oliver Osborne (born 23 May 1971) is a British retired politician and newspaper editor who served as Chancellor of the Exchequer from 2010 to 2016 and as First Secretary of State from 2015 to 2016 in the Cameron government. A ...
's
Comprehensive Spending Review A spending review, or occasionally a comprehensive spending review, is a governmental process in the United Kingdom carried out by HM Treasury to set firm expenditure limits and, through public service agreements, define the key improvements that ...
.


England and Wales

By 21 July 2010, Sir
Roy McNulty Sir Robert William Roy McNulty, CBE (born 7 November 1937) is a Northern Irish-born businessman. The son of Jack and Nancy McNulty, he was educated at Portora Royal School in Enniskillen, County Fermanagh and Trinity College Dublin. McNulty was ...
, chair of the major
value for money In economics, economic value is a measure of the benefit provided by a good or service to an economic agent, and value for money represents an assessment of whether financial or other resources are being used effectively in order to secure such ...
inquiry of the rail industry in the United Kingdom, tabled a scoping report titled ''Realising the potential of GB rail'' commissioned by the Department of Transport (DfT) and the
Office of Rail Regulation The Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain's railways, and the economic monitoring of National Highways. ORR regulates Network Rail by setting its a ...
(ORR). The report recommended that "the default position for all services on the GB rail network should be DOO (driver-only operation), with a second member of train-crew only being provided where there is a commercial, technical or other imperative", in order to reach the overall industry goal of a "30% unit cost reduction" by around 2018. The RMT stated that "any proposed extensions of DOO would be fought by the union on grounds of safety and efficiency". The British government has proposed the extension of driver-only trains as a part of the new Northern franchise and has left it optional to the new operators of the Trans Pennine franchise. Additionally it has been proposed for the new Hitachi Super Express Trains which will be in use on the East Coast and Great Western franchises. In April 2016, drivers belonging to the
ASLEF The Associated Society of Locomotive Engineers and Firemen (ASLEF) is a British trade union representing drivers of trains including services such as the London Underground (Tube). It is part of the International Transport Workers' Federation ...
trade union refused to pick up passengers using DOO on the new Class 387 trains on the
Gatwick Express Gatwick Express is an express rail passenger service between , , and in South East England. It is the brand name used by the Govia Thameslink Railway train operating company on the Gatwick Express route of the Thameslink, Southern and Great N ...
route. This is the system currently used for the 10-car Class 442 used on Gatwick Express, but the union claimed that extending this to 12-car trains put too much pressure on the driver and was unsafe. The operators
Govia Thameslink Railway Govia Thameslink Railway (GTR) is a British train operating company that operates the Thameslink, Southern and Great Northern franchise, TSGN rail franchise. Within the franchise, GTR runs trains under the sub-brands: Thameslink, Great North ...
took legal action, and the union ultimately dropped the claim. In the summer of 2016, guards working for Southern and belonging to the RMT trade union went on strike over plans to introduce DOO on more Southern services.


Scotland

DCO was first implemented in the 1980s, and currently more than 56% of
ScotRail ScotRail Trains Limited, trading as ScotRail (), is a Scottish train operating company that is publicly owned by Scottish Rail Holdings on behalf of the Scottish Government. It has been operating the ScotRail franchise as an operator of las ...
's trains are one-person operated, mainly electric services around the Glasgow and Strathclyde regions. When First ScotRail launched a plan to implement one-person operations on the newly opened Airdrie-Bathgate Rail Link in 2010, the
National Union of Rail, Maritime and Transport Workers The National Union of Rail, Maritime and Transport Workers (commonly known as the RMT) is a British trade union covering the transport sector. Its current President is George Welch and its current General Secretary is Eddie Dempsey. The RMT ...
(RMT) staged several strikes, claiming that the system was unsafe. ScotRail replied that they had been using one-person operated trains since the 1980s, and that the Class 334 trains planned for the Airdrie-Bathgate line had not even been delivered with a conductor's door panel. The strikes were ultimately ended by the unions, in part because of disagreements within the RMT about which principal stand to take on one-person operations. Other sources point to a "strike breaker" clause in ScotRail's contract, which enabled ScotRail to draw compensation from Scottish taxpayers during a strike, as another factor in the union's ending of the strikes. Even though the trains are now driven without a
guard Guard or guards may refer to: Professional occupations * Bodyguard, who protects an individual from personal assault * Crossing guard, who stops traffic so pedestrians can cross the street * Lifeguard, who rescues people from drowning * Prison gu ...
, a ticket inspector is still present on every train, although the ticket inspectors are paid less than guards. The RMT Union called strike action in Summer 2016 when New Franchisee Abellio ScotRail announced plans to extend driver-only operation. The dispute was resolved when ScotRail agreed that a conductor would be kept on all new trains with the driver opening the doors and the conductor shutting them.


Current driver-only / one-person operations


= Metro systems

= *
London Underground The London Underground (also known simply as the Underground or as the Tube) is a rapid transit system serving Greater London and some parts of the adjacent home counties of Buckinghamshire, Essex and Hertfordshire in England. The Undergro ...
– Has operated entirely driver-only or one-person operated services since 2000. Certain Underground trains (on the
Jubilee A jubilee is often used to refer to the celebration of a particular anniversary of an event, usually denoting the 25th, 40th, 50th, 60th, and the 70th anniversary. The term comes from the Hebrew Bible (see, "Old Testament"), initially concerning ...
, Central,
Victoria Victoria most commonly refers to: * Queen Victoria (1819–1901), Queen of the United Kingdom and Empress of India * Victoria (state), a state of Australia * Victoria, British Columbia, Canada, a provincial capital * Victoria, Seychelles, the capi ...
and
Northern Northern may refer to the following: Geography * North North is one of the four compass points or cardinal directions. It is the opposite of south and is perpendicular to east and west. ''North'' is a noun, adjective, or adverb indicating ...
lines) are driven automatically with a 'train operator' to carry out other duties such as door operation. * Glasgow Subway – Operates an entirely driver-only operated service and has done since the Modernisation in 1977–1980. *
Tyne & Wear Metro The Tyne and Wear Metro is an overground and underground light rail rapid transit system serving Newcastle upon Tyne, Gateshead, North Tyneside, South Tyneside, and the City of Sunderland (together forming Tyne and Wear). The owners Nexus have ...
– Has been entirely driver-only operated since it opened in 1980. * Trams – Most tram systems in the UK are one-person operated, including: London Tramlink,
West Midlands Metro The West Midlands Metro is a light-rail/tram system in the county of West Midlands (county), West Midlands, England. The network has List of West Midlands Metro tram stops, 33 stops with a total of of track; it currently consists of a single r ...
,
Nottingham Express Transit Nottingham Express Transit (NET) is a tram system in Nottingham, England. The concept of a modern tramway to reduce road congestion and promote urban renewal was formally identified during the late 1980s while detailed planning was undertake ...
,
Manchester Metrolink Manchester Metrolink is a tram/light rail system in Greater Manchester, England. The network has List of Manchester Metrolink tram stops, 99 stops along of standard-gauge route, making it the Transport in the United Kingdom#Trams and light ra ...
and Blackpool Tramway.
Sheffield Supertram The South Yorkshire Supertram, sometimes referred to as the Sheffield Supertram, is a tram and tram-train network covering Sheffield and Rotherham in South Yorkshire, England. The network is owned and operated by the South Yorkshire Mayoral Co ...
and
Edinburgh Trams Edinburgh Trams is a tramway in Edinburgh, Scotland, operated by Edinburgh Trams Ltd. It is an line between Newhaven, Edinburgh, Newhaven and Edinburgh Airport, with 23 tram stops, stops. A modern tram network for Edinburgh was proposed by ...
are DCO as the employ conductors, but do not assist with the doors or any operational roles. Many systems employ some form of ticket examiner for revenue and customer service reasons. *
Docklands Light Railway The Docklands Light Railway (DLR) is an automated medium-capacity rail system, light metro system primarily serving the redeveloped London Docklands, Docklands area of London and providing a direct connection between London's two major financi ...
– operates automatically, occasionally with a member of staff carrying out much of the role of a conductor, but also has the ability to take manual control of the train. *Bus – All bus services in the United Kingdom are one-person operated. The last regular bus services were
London Buses London Buses is the subsidiary of Transport for London (TfL) that manages most bus services in London, England. It was formed following the Greater London Authority Act 1999 that transferred control of London Regional Transport (LRT) bus s ...
routes 9, 10, 11, 24, 38 and
390 __NOTOC__ Year 390 (Roman numerals, CCCXC) was a common year starting on Tuesday of the Julian calendar. At the time, it was known as the Year of the Consulship of Valentinian II, Augustus and Neoterius (or, less frequently, year 1143 ''Ab ur ...
operated by New Routemasters that had their conductors removed in 2016. London heritage route 15 that was operated by
AEC Routemaster The AEC Routemaster is a Front-engine, rear-wheel-drive layout, front-engined double-decker bus that was designed by London Transport Executive, London Transport and built by the Associated Equipment Company (AEC) and Park Royal Vehicles. The ...
s was the last bus route to have conductors until it was withdrawn in 2020.


= National Rail

= *
Abellio Greater Anglia Greater Anglia (legal name Transport UK East Anglia Limited) is a British train operating company owned as a joint venture by Transport UK Group and Mitsui & Co. It operates the East Anglia franchise, providing the commuter and inter-city se ...
– All trains operating out of Liverpool Street are driver-only operated as far north as
Colchester Colchester ( ) is a city in northeastern Essex, England. It is the second-largest settlement in the county, with a population of 130,245 at the 2021 United Kingdom census, 2021 Census. The demonym is ''Colcestrian''. Colchester occupies the ...
with the exception of
Norwich Norwich () is a cathedral city and district of the county of Norfolk, England, of which it is the county town. It lies by the River Wensum, about north-east of London, north of Ipswich and east of Peterborough. The population of the Norwich ...
services, which are DCO. Formally, trains operated by 'locomotive hauled' rolling stock required the presence of a guard/conductor. *
c2c Trenitalia c2c, trading as c2c, is a British train operating company that operates commuter services from its London terminus at to parts of East London and south Essex along the London, Tilbury and Southend line, as part of the Essex Thame ...
– Operates an entirely driver-only operated train service. *
Chiltern Railways Chiltern Railways (legal name The Chiltern Railway Company Limited) is a British train operating company that has operated the Chiltern Railways franchise since July 1996. Since 2009, it has been a subsidiary of Arriva UK Trains. Chiltern Rail ...
– Services operating to Aylesbury Vale Parkway and south of
Banbury Banbury is an historic market town and civil parish on the River Cherwell in Oxfordshire, South East England. The parish had a population of 54,335 at the 2021 Census. Banbury is a significant commercial and retail centre for the surrounding ...
are driver-only operated with the exception of 'locomotive hauled' services. *
Great Western Railway The Great Western Railway (GWR) was a History of rail transport in Great Britain, British railway company that linked London with the southwest, west and West Midlands (region), West Midlands of England and most of Wales. It was founded in 1833, ...
– Most 'Networker' Class
165 Year 165 ( CLXV) was a common year starting on Monday of the Julian calendar. At the time, it was known as the Year of the Consulship of Orfitus and Pudens (or, less frequently, year 918 ''Ab urbe condita''). The denomination 165 for this year ...
and
166 Year 166 ( CLXVI) was a common year starting on Tuesday of the Julian calendar. At the time, it was known as the Year of the Consulship of Pudens and Pollio (or, less frequently, year 919 ''Ab urbe condita''). The denomination 166 for this year ...
and 'Electrostar'
British Rail Class 387 The British Rail Class 387 ''Electrostar'' is a type of electric multiple unit passenger train built by Bombardier Transportation. They are part of the Bombardier Electrostar, Electrostar family of trains. A total of 107 units were built, with t ...
operated services are driver-only trains, operating mostly in the Thames Valley from
London Paddington Paddington, also known as London Paddington, is a London railway station and London Underground station complex, located on Praed Street in the Paddington area. The site has been the London terminus of services provided by the Great Western Ra ...
to
Bedwyn Great Bedwyn is a village and civil parish in east Wiltshire, England. The village is on the River Dun about southwest of Hungerford, southeast of Swindon and southeast of Marlborough. The Kennet and Avon Canal and the Reading to Taunton ...
,
Banbury Banbury is an historic market town and civil parish on the River Cherwell in Oxfordshire, South East England. The parish had a population of 54,335 at the 2021 Census. Banbury is a significant commercial and retail centre for the surrounding ...
and
Oxford Oxford () is a City status in the United Kingdom, cathedral city and non-metropolitan district in Oxfordshire, England, of which it is the county town. The city is home to the University of Oxford, the List of oldest universities in continuou ...
. For operational reasons, Networker services to
Basingstoke Basingstoke ( ) is a town in Hampshire, situated in south-central England across a valley at the source of the River Loddon on the western edge of the North Downs. It is the largest settlement in Hampshire without city status in the United King ...
,
Gatwick Airport Gatwick Airport , also known as London Gatwick Airport (), is the Airports of London, secondary international airport serving London, West Sussex and Surrey. It is located near Crawley in West Sussex, south of Central London. In 2024, Gatwic ...
and services west of
Oxford Oxford () is a City status in the United Kingdom, cathedral city and non-metropolitan district in Oxfordshire, England, of which it is the county town. The city is home to the University of Oxford, the List of oldest universities in continuou ...
towards
Worcester Worcester may refer to: Places United Kingdom * Worcester, England, a city and the county town of Worcestershire in England ** Worcester (UK Parliament constituency), an area represented by a Member of Parliament * Worcester Park, London, Engl ...
via the Cotswolds are operated with a guard/conductor. *
Govia Thameslink Railway Govia Thameslink Railway (GTR) is a British train operating company that operates the Thameslink, Southern and Great Northern franchise, TSGN rail franchise. Within the franchise, GTR runs trains under the sub-brands: Thameslink, Great North ...
– Operates an entirely driver-only operated train service on the Thameslink and Great Northern sub-brands. *
Heathrow Express Heathrow Express is a high-frequency airport rail link operating between London Heathrow Airport and . Opened in 1998, trains run non-stop, with a journey time of 15 minutes. The service is operated jointly by Great Western Railway (train operat ...
– Operates an entirely DCO service; they do provide a 'customer service representative' on board for revenue and customer service duties. *
London Overground London Overground (also known simply as the Overground) is a Urban rail in the United Kingdom, suburban rail network serving London and its environs. Established in 2007 to take over Silverlink Metro routes, it now serves a large part of Greate ...
– Has operated an entirely driver-only operated service since July 2013. *
ScotRail ScotRail Trains Limited, trading as ScotRail (), is a Scottish train operating company that is publicly owned by Scottish Rail Holdings on behalf of the Scottish Government. It has been operating the ScotRail franchise as an operator of las ...
– Most electric train services in the Strathclyde area are either driver-only or driver-controlled operation, as some services maintain a ticket examiner for revenue and customer service duties. * Southeastern – Operate a large network of driver-only trains on their Metro services, mainly around South-East London. The HS1 services are DCO as they have an 'on board manager' for mainly revenue and customer service duties. Mainline Services from Kent are also DCO when operating within London. * Southern – Operates driver-only trains in South London and on the
Brighton Main Line The Brighton Main Line is a railway line in southern England linking London to Brighton. It starts at two termini in the capital, and , and the branches from each meet at , from where the route continues southwards via to the coast. The line ...
. After
disputes Controversy (, ) is a state of prolonged public dispute or debate, usually concerning a matter of conflicting opinion or point of view. The word was coined from the Latin ''controversia'', as a composite of ''controversus'' – "turned in an oppo ...
with both the RMT and
ASLEF The Associated Society of Locomotive Engineers and Firemen (ASLEF) is a British trade union representing drivers of trains including services such as the London Underground (Tube). It is part of the International Transport Workers' Federation ...
unions over the extension of driver-only trains across the rest of the network, ASLEF Drivers accepted a deal on 8 November 2017, resulting in the implementation of
Driver Controlled Operation Driver-controlled operation is the operation of a train in which the driver carries out all the essential roles needed to operate the train itself. It differs from driver-only operation (DOO, also called one-person operation) in that other member ...
throughout the rest of the network which was not previously operating DOO services, excluding routes to Milton Keynes Central,
Uckfield Uckfield () is a town in the Wealden District, Wealden District of East Sussex in South East England. The town is on the River Uck, one of the tributaries of the River Ouse, Sussex, River Ouse, on the southern edge of the Weald. Etymology "Uck ...
and Ashford International to
Eastbourne Eastbourne () is a town and seaside resort in East Sussex, on the south coast of England, east of Brighton and south of London. It is also a non-metropolitan district, local government district with Borough status in the United Kingdom, bor ...
.


Safety

The UK rail safety regulator, the
Rail Safety and Standards Board The Rail Safety and Standards Board (RSSB) is a British independent company limited by guarantee. Interested parties include various rail industry organisations, including Network Rail, train operating companies (TOCs), and rolling stock compan ...
(RSSB), has stated that its research found no increased risks from driver-only operation. In December 2016, the overall rail regulator, the
Office of Rail and Road The Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain's railways, and the economic monitoring of National Highways. ORR regulates Network Rail by setting its ...
(ORR) responded by letter to the Transport Select Committee's enquiry into rail safety. In their related press release an ORR spokesman said: The RMT union disputes the independence of both the RSSB because of the involvement of train operating company representatives on its board. and says that both RSSB and ORR are disregarding wider safety issues by one-person working beyond the operation of the doors.


Access

Disabled passengers view the introduction of DDO as a major step backwards in accessibility because of the combination of several issues, which conflict with the government's stated intent of allowing 'turn-up-and-go' service for disabled people right across the network. Many UK railway stations are unmanned and so boarding or disembarking assistance for a disabled person can be provided only by the train crew, and level access between platform and train is extremely rare. If there is no guard to put the onboard wheelchair ramp in place or otherwise assist the disabled person in boarding/debarking, access cannot be provided short of the driver leaving the cab. The
Department for Transport The Department for Transport (DfT) is a Departments of the Government of the United Kingdom, ministerial department of the Government of the United Kingdom. It is responsible for the English transport network and a limited number of transport ...
's own
Disabled Persons Transport Advisory Committee The Disabled Persons Transport Advisory Committee (also known as "DPTAC") is an expert committee established by the Transport Act 1985, to provide advice to the government on the transport needs of disabled people. Membership of the DPTAC is m ...
described DOO and unmanned stations as a "toxic combination" that potentially breaches the government's obligations under the
Equality Act 2010 The Equality Act 2010 (c. 15) is an act of Parliament of the United Kingdom passed during the Brown ministry with the primary purpose of consolidating, updating and supplementing the numerous prior Acts and Regulations, that formed the basis o ...
.


United States


Atlanta

Both the
MARTA Marta may refer to: People * Marta (given name), a feminine given name * Märta, a feminine given name * Marta (surname) * Marta (footballer) (born 1986), Brazilian professional footballer Places * Marta (river), an Italian river that flow ...
and the
Atlanta Streetcar The Atlanta Streetcar (also known as the Downtown Loop) is a streetcar line in Atlanta, Georgia. Testing on the line began in summer 2014 with passenger service beginning as scheduled on December 30, 2014. In , the line had rides, or about p ...
are DOO systems.


Baltimore

All light rail lines and the subway line operate on single-person operation.


Boston

On the Boston subway, also referred to as "The T", all three subway lines became completely one-person operated at the end of March 2012. This marked the ending of the gradual implementation of one-person operations that started in 1996 with parts of the subway's shortest line, the Blue Line, continued with the Orange Line in 2010 and ended with the longest line, the Red Line in 2012. The Green Line is also DOO, but uses one crewmember per car; a typical train has two cars and thus requires two crewmembers. According to
Massachusetts Bay Transportation Authority The Massachusetts Bay Transportation Authority (abbreviated MBTA and known colloquially as "the T") is the public agency responsible for operating most public transportation services in Greater Boston, Massachusetts. The MBTA transit network in ...
spokesperson Joe Pesaturo, the Carmen's Union "has never embraced" one-person operation.


Bay Area

The
Bay Area Rapid Transit Bay Area Rapid Transit (BART) is a rapid transit system serving the San Francisco Bay Area in California. BART serves 50 stations along six routes and of track, including eBART, a spur line running to Antioch, and Oakland Airport Connecto ...
is entirely DOO.


Chicago

In
Chicago Chicago is the List of municipalities in Illinois, most populous city in the U.S. state of Illinois and in the Midwestern United States. With a population of 2,746,388, as of the 2020 United States census, 2020 census, it is the List of Unite ...
the city's main
rapid transit Rapid transit or mass rapid transit (MRT) or heavy rail, commonly referred to as metro, is a type of high-capacity public transport that is generally built in urban areas. A grade separation, grade separated rapid transit line below ground su ...
system –
the L ''The'' is a grammatical article in English, denoting nouns that are already or about to be mentioned, under discussion, implied or otherwise presumed familiar to listeners, readers, or speakers. It is the definite article in English. ''The ...
– has been using one-person operation on the Yellow Line since its opening in 1964. On 31 October 1993, the Orange Line began operating DOO trains as well, which gradually spread to the entire network. As of 1998, the whole system runs with only a single crew member per train.


Cleveland

Cleveland's only heavy rail metro line, the
Red Line (RTA Rapid Transit) The Red Line (formerly and internally known as Route 66, also known as the Airport–Windermere Line) is a rapid transit line of the RTA Rapid Transit system in Cleveland, Ohio, running from Cleveland Hopkins International Airport northeast t ...
, is operated using DOO.


Light rail

All US light rail systems are driver-only operated.


Los Angeles

In
Los Angeles Los Angeles, often referred to by its initials L.A., is the List of municipalities in California, most populous city in the U.S. state of California, and the commercial, Financial District, Los Angeles, financial, and Culture of Los Angeles, ...
, the city's rapid transit system (known as the
Metro Metro may refer to: Geography * Metro City (Indonesia), a city in Indonesia * A metropolitan area, the populated region including and surrounding an urban center Public transport * Rapid transit, a passenger railway in an urban area with high ...
) has been using one-person operation on all of its transit lines since it began operating in 1991.


Miami

The Miami-Dade County Metrorail is DOO operated.


New York City

In the
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
area, the subway trains over and with over five cars are operated by a two-person crew of a motorman and a
conductor Conductor or conduction may refer to: Biology and medicine * Bone conduction, the conduction of sound to the inner ear * Conduction aphasia, a language disorder Mathematics * Conductor (ring theory) * Conductor of an abelian variety * Cond ...
. On 1 September 1997, OPTO began on the Franklin Avenue Shuttle and Rockaway Park Shuttle during all times, and on the B-West End Shuttle and 5-Dyre Avenue Shuttle during late nights. The following
New York City Subway services The New York City Subway system has lettered or numbered route designations. * The , , , , , , and trains are fully local, making all stops. * The , , , , , , , , , and trains have portions of express train, express and local service. * Th ...
and
rolling stock The term rolling stock in the rail transport industry refers to railway vehicles, including both powered and unpowered vehicles: for example, locomotives, Railroad car#Freight cars, freight and Passenger railroad car, passenger cars (or coaches) ...
are used for one-person operation :


= Full-time one-person operation

= *
Franklin Avenue Shuttle The Franklin Avenue Shuttle is a New York City Subway shuttle service operating in Brooklyn. The shuttle service uses the BMT Franklin Avenue Line exclusively and operates 24 hours a day. The north terminus is Franklin Avenue, with a transfe ...
( R68): 2 cars *
Rockaway Park Shuttle The Rockaway Park Shuttle is a New York City Subway shuttle train that operates in Queens. It is the latest iteration of the Rockaway Shuttle services that have been running on the Rockaway peninsula since 1956. This shuttle train provides ser ...
(
R46 R46 or R-46 may refer to: Roads * R46 expressway (Czech Republic), now the D46 motorway * R46 (South Africa) Other uses

* R-46 (missile), a Soviet intercontinental ballistic missile * R46 (New York City Subway car) * Escadrille R46, a unit ...
): 4 cars (except summer weekends when extended trains operate)


= Part-time one-person operation

= * 5 train (Dyre Avenue and East 180th Street) during late nights ( R142): 5 cars * A train on the Ozone Park–Lefferts Boulevard branch during late nights (
R46 R46 or R-46 may refer to: Roads * R46 expressway (Czech Republic), now the D46 motorway * R46 (South Africa) Other uses

* R-46 (missile), a Soviet intercontinental ballistic missile * R46 (New York City Subway car) * Escadrille R46, a unit ...
): 4 cars * G weekends (
R160 The R160 is a class of New Technology Train subway cars built for the New York City Subway's B Division. Entering service between 2006 and 2010, they replaced all R38, R40, and NYCT-operated R44 cars, and most R32 and R42 cars. The R160s ...
) : 5 cars * M weekends (
R160 The R160 is a class of New Technology Train subway cars built for the New York City Subway's B Division. Entering service between 2006 and 2010, they replaced all R38, R40, and NYCT-operated R44 cars, and most R32 and R42 cars. The R160s ...
): 4 cars


Philadelphia Area

*
PATCO Speedline The PATCO Speedline, signed as the Lindenwold Line in Philadelphia and commonly referred to as the PATCO High Speed Line, is a rapid transit route operated by the Port Authority Transit Corporation (PATCO), connecting Philadelphia, Pennsylvania ...
has also had one-person OPTO operation from its opening in 1969. *
SEPTA SEPTA, the Southeastern Pennsylvania Transportation Authority, is a regional public transportation authority that operates bus, rapid transit, commuter rail, light rail, and electric trolleybus services for nearly four million people througho ...
's Broad Street Subway, Market-Frankford Subway-Elevated, Media & Sharon Hill Light Rail and Norristown High-Speed Lines are all OPTO.


Washington, D.C.

The
Washington Metro The Washington Metro, often abbreviated as the Metro and formally the Metrorail, is a rapid transit system serving the Washington metropolitan area of the United States. It is administered by the Washington Metropolitan Area Transit Authority ...
has always operated under the "one man rule" from the opening of the first line in 1976. In addition to the
DC Streetcar The DC Streetcar is a surface streetcar network in Washington, D.C. that consists of a single line running in mixed traffic along H Street and Benning Road in the city's Northeast quadrant. The streetcars are the first to run in the Distri ...
.


Freight trains


Canada

Most freight trains in Canada do not allow one-person train operation for safety reasons. The
Montreal, Maine and Atlantic Railway The Montreal, Maine and Atlantic Railway was a Class II freight railroad that operated in the U.S. states of Maine and Vermont and the Canadian province of Quebec between 2002 and 2014. It was headquartered in Hermon, Maine. Its Canadian subs ...
and
Quebec North Shore and Labrador Railway The Quebec North Shore and Labrador Railway is a private Canadian regional railway that stretches through the wilderness of northeastern Quebec and western Labrador. It connects Labrador City, Labrador, with the port of Sept-Îles, Quebec, on ...
are the only two railways in Canada approved by
Transport Canada Transport Canada () is the Ministry (government department), department within the Government of Canada responsible for developing regulations, Policy, policies and Public services, services of road, rail, marine and air Transport in Canada, tra ...
to run one-person freight trains. Following the Lac-Mégantic derailment in July 2013 when a one-person operated Montreal, Maine and Atlantic Railway train was involved in a major and fatal accident, the Canadian Government issued an emergency order banning one-person freight trains carrying hazardous cargo.


Denmark

Danish freight trains are usually one-person operated.


Ireland

Irish freight trains operated by locomotives of the 201 Class are one-person operated, however most freight trains of the 071 Class are operated by two engineers.


Sweden

Swedish freight trains are usually one-person operated.


United Kingdom

Most British freight trains are one-person or driver-only-operated, but certain freight trains have guards on board for operational or safety reasons (such as DRS nuclear trains).


United States

According to the
Federal Railroad Administration The Federal Railroad Administration (FRA) is an agency in the United States Department of Transportation (DOT). The agency was created by the Department of Transportation Act of 1966. The purpose of the FRA is to promulgate and enforce railroa ...
, one-person operated freight trains are "very rare" in the United States because it is hard to comply with federal safety regulations with only one person on the train. In the wake of the Lac-Mégantic derailment in July 2013, Federal Railroad Administrator
Joseph C. Szabo Joseph C. Szabo (born December 26, 1957) is a former government official who was the twelfth Federal Railroad Administrator of the United States. Nominated by President Barack Obama on March 20, 2009, he was confirmed by the United States Senate o ...
demanded that
Montreal, Maine and Atlantic Railway The Montreal, Maine and Atlantic Railway was a Class II freight railroad that operated in the U.S. states of Maine and Vermont and the Canadian province of Quebec between 2002 and 2014. It was headquartered in Hermon, Maine. Its Canadian subs ...
start using two-person train crews in the US. The US has however not issued a ban on one-person-operated freight trains. In July 2013, the 55,000-member Canadian and American
Brotherhood of Locomotive Engineers and Trainmen The Brotherhood of Locomotive Engineers and Trainmen (BLET) is a trade union, labor union founded in Marshall, Michigan, on 8 May 1863 as the Brotherhood of the Footboard. It was the first permanent trade organization for railroad workers in the ...
stated that they had been opposed to one-person freight trains for safety reasons since the introduction of the idea approximately a decade ago. In November 2019, eight U.S. railroads filed a federal lawsuit against the union to allow for the implementation of one-person crews.


References

{{reflist Bus terminology Rail transport operations Automated track-bound traffic