VoiceXML
VoiceXML (VXML) is a digital document standard for specifying interactive media and voice dialogs between humans and computers. It is used for developing audio and voice response applications, such as banking systems and automated customer service portals. VoiceXML applications are developed and deployed in a manner analogous to how a web browser interprets and visually renders the Hypertext Markup Language (HTML) it receives from a web server. VoiceXML documents are interpreted by a voice browser and in common deployment architectures, users interact with voice browsers via the public switched telephone network (PSTN). The VoiceXML document format is based on Extensible Markup Language (XML). It is a standard developed by the World Wide Web Consortium (W3C). Usage VoiceXML applications are commonly used in many industries and segments of commerce. These applications include order inquiry, package tracking, driving directions, emergency notification, wake-up, flight tracking, voic ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Plum Voice
The Plum Group, Inc. (DBA Plum Voice) is a company. Plum is headquartered in New York City with offices in Boston and Denver. History Plum Voice, founded in 2000 as The Plum Group, Inc., was incorporated to create technologies for personalized audio communication. By 2001, Plum had commercialized the open-standard Plum VoiceXML IVR platform which facilitated the creation of dynamic telecom applications. *2001 - Commercial launch of Plum VoiceXML IVR platform for customer-premises deployment *2002 - Launch of Plum Voice Hosting Centers for 24x7x365 managed IVR hosting *2004 - Plum Voice application suite receives a "Product of the Year" award from Customer Interactions magazine *2008 - Plum Survey builder launched, a do-it-yourself IVR survey tool. *2010 - Plum launched QuickFuse, a web-based rapid development platform used to create voice applications. *2013 - Plum launched VoiceTrends, an analytics and reporting toolkit designed specifically for voice applications. Plum ach ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Voice Browser
{{Short description, Interactive voice user interface A voice browser is a Application software, software application that presents an interactive voice user interface to the user in a manner analogous to the functioning of a web browser interpreting Hypertext Markup Language (HTML). Dialog documents interpreted by voice browser are often encoded in standards-based markup languages, such as VoiceXML, Voice Dialog Extensible Markup Language (VoiceXML), a standard by the World Wide Web Consortium. A voice browser presents information aurally, using pre-recorded audio file playback or Speech synthesis, text-to-speech synthesis software. A voice browser obtains information using speech recognition and keypad entry, such as DTMF detection. As speech recognition and web technologies have matured, voice applications are deployed commercially in many industries and voice browsers are supplanting traditional proprietary interactive voice response (IVR) systems. Voice browser software is d ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Speech Recognition Grammar Specification
Speech Recognition Grammar Specification (SRGS) is a W3C standard for how ''speech recognition grammars'' are specified. A speech recognition grammar is a set of word patterns, and tells a speech recognition system what to expect a human to say. For instance, if you call an auto-attendant application, it will prompt you for the name of a person (with the expectation that your call will be transferred to that person's phone). It will then start up a speech recognizer, giving it a speech recognition grammar. This grammar contains the names of the people in the auto attendant's directory and a collection of sentence patterns that are the typical responses from callers to the prompt. SRGS specifies two alternate but equivalent syntaxes, one based on XML, and one using augmented BNF format. In practice, the XML syntax is used more frequently. Both the ABNF and XML form have the expressive power of a context-free grammar. A grammar processor that does not support recursive gramma ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Speech Synthesis Markup Language
Speech Synthesis Markup Language (SSML) is an XML-based markup language for speech synthesis applications. It is a recommendation of the W3C's Voice Browser Working Group. SSML is often embedded in VoiceXML scripts to drive interactive telephony systems. However, it also may be used alone, such as for creating audio books. For desktop applications, other markup languages are popular, including Apple's embedded speech commands, and Microsoft's SAPI Text to speech (TTS) markup, also an XML language. It is also used to produce sounds via Azure Cognitive Services' Text to Speech API or when writing third-party skills for Google Assistant or Amazon Alexa. SSML is based on the Java Speech Markup Language (JSML) developed by Sun Microsystems Sun Microsystems, Inc., often known as Sun for short, was an American technology company that existed from 1982 to 2010 which developed and sold computers, computer components, software, and information technology services. Sun contribute ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Speech Recognition
Speech recognition is an interdisciplinary subfield of computer science and computational linguistics that develops methodologies and technologies that enable the recognition and translation of spoken language into text by computers. It is also known as automatic speech recognition (ASR), computer speech recognition or speech-to-text (STT). It incorporates knowledge and research in the computer science, linguistics and computer engineering fields. The reverse process is speech synthesis. Some speech recognition systems require "training" (also called "enrollment") where an individual speaker reads text or isolated vocabulary into the system. The system analyzes the person's specific voice and uses it to fine-tune the recognition of that person's speech, resulting in increased accuracy. Systems that do not use training are called "speaker-independent" systems. Systems that use training are called "speaker dependent". Speech recognition applications include voice user interfaces ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Genesys (company)
Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. It sells both cloud (computing), cloud-based and hybrid cloud software. The company was founded in 1990 and was acquired by investment firms Permira Funds and TCV (investment firm), Technology Crossover Ventures (TCV) in February 2012. History Genesys was founded by Gregory Shenkman and Alec Miloslavsky in October 1990. The company's original seed funding was $150,000 in loans from the founders' families. The company completed its initial public offering (IPO) in June 1997 and was listed on the NASDAQ stock exchange under the ticker symbol GCTI. In late 1999, Alcatel-Lucent (then Alcatel) acquired Genesys for $1.5 billion. In October 2007, Paul Segre succeeded Wes Hayden as Genesys's chief executive officer (CEO). In February 2012, Permira and TCV acquir ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Speech Synthesis
Speech synthesis is the artificial production of human speech. A computer system used for this purpose is called a speech synthesizer, and can be implemented in software or hardware products. A text-to-speech (TTS) system converts normal language text into speech; other systems render symbolic linguistic representations like phonetic transcriptions into speech. The reverse process is speech recognition. Synthesized speech can be created by concatenating pieces of recorded speech that are stored in a database. Systems differ in the size of the stored speech units; a system that stores phones or diphones provides the largest output range, but may lack clarity. For specific usage domains, the storage of entire words or sentences allows for high-quality output. Alternatively, a synthesizer can incorporate a model of the vocal tract and other human voice characteristics to create a completely "synthetic" voice output. The quality of a speech synthesizer is judged by its similar ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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World Wide Web Consortium
The World Wide Web Consortium (W3C) is the main international standards organization for the World Wide Web. Founded in 1994 by Tim Berners-Lee, the consortium is made up of member organizations that maintain full-time staff working together in the development of standards for the World Wide Web. W3C has 350 members. The organization has been led by CEO Seth Dobbs since October 2023. W3C also engages in education and outreach, develops software and serves as an open forum for discussion about the Web. History The World Wide Web Consortium (W3C) was founded in 1994 by Tim Berners-Lee after he left the European Organization for Nuclear Research (CERN) in October 1994. It was founded at the Massachusetts Institute of Technology (MIT) Laboratory for Computer Science with support from the European Commission, and the Defense Advanced Research Projects Agency, which had pioneered the ARPANET, the most direct predecessor to the modern Internet. It was located in Technology Square (Ca ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Semantic Interpretation For Speech Recognition
Semantic Interpretation for Speech Recognition (SISR) defines the syntax and semantics of annotations to grammar rules in the Speech Recognition Grammar Specification (SRGS). Since 5 April 2007, it is a World Wide Web Consortium recommendation. By building upon SRGS grammars, it allows voice browsers via ECMAScript to semantically interpret complex grammars and provide the information back to the application. For example, it allows utterances like "I would like a Coca-cola and three large pizzas with pepperoni and mushrooms." to be interpreted into an object that can be understood by an application. For example, the utterance could produce the following object named : If used against this grammar that includes SISR markup in addition to the standard SRGS grammar in XML format: I would like a out.drink = new Object(); out.drink.liquid=rules.drink.type; out.drink.drinksize=rules.drink.drinksize; and out.pizza=rules.p ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Phonologies
Phonology (formerly also phonemics or phonematics: "phonemics ''n.'' 'obsolescent''1. Any procedure for identifying the phonemes of a language from a corpus of data. 2. (formerly also phonematics) A former synonym for phonology, often preferred by the American Structuralists and reflecting the importance in structuralist work of phonemics in sense 1.": "phonematics ''n.'' 1. 'obsolete''An old synonym for phonemics (sense 2).") is the branch of linguistics that studies how languages systematically organize their phonemes or, for sign languages, their constituent parts of signs. The term can also refer specifically to the sound or sign system of a particular language variety. At one time, the study of phonology related only to the study of the systems of phonemes in spoken languages, but now it may relate to any linguistic analysis either: Sign languages have a phonological system equivalent to the system of sounds in spoken languages. The building blocks of signs are speci ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Motorola
Motorola, Inc. () was an American multinational telecommunications company based in Schaumburg, Illinois. It was founded by brothers Paul and Joseph Galvin in 1928 and had been named Motorola since 1947. Many of Motorola's products had been radio-related communication equipment such as two-way radios, consumer walkie-talkies, cellular infrastructure, mobile phones, satellite communicators, pagers, as well as cable modems and semiconductors. After having lost $4.3 billion from 2007 to 2009, Motorola was split into two independent public companies: Motorola Solutions (its legal successor) and Motorola Mobility (spun off), on January 4, 2011. Motorola designed and sold wireless network equipment such as cellular transmission base stations and signal amplifiers. Its business and government customers consisted mainly of wireless voice and broadband systems (used to build private networks), and public safety communications systems like Astro and Dimetra. Motorola's h ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Nuance Communications
Nuance Communications, Inc. is an American multinational computer software technology corporation, headquartered in Burlington, Massachusetts, that markets speech recognition and artificial intelligence software. Nuance merged with its competitor in the commercial large-scale speech application business, ScanSoft, in October 2005. ScanSoft was a Xerox spin-off that was bought in 1999 by Visioneer, a hardware and software scanner company, which adopted ScanSoft as the new merged company name. The original ScanSoft had its roots in Kurzweil Computer Products. In April 2021, Microsoft announced it would buy Nuance Communications. The deal is an all-cash transaction of $19.7 billion, including company debt, or $56 per share. The acquisition was completed in March 2022. History The company that would become Nuance was incorporated in 1992 as Visioneer. In 1999, Visioneer acquired ScanSoft, Inc. (SSFT), and the combined company became known as ScanSoft. In September 2005, Sc ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |