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Sword Ciboodle
Sword Ciboodle was a Scottish company specializing in Customer Relationship Management (CRM) software solutions. It had regional offices in North America, South Africa and Asia Pacific."Independent Sword Ciboodle Software Review" ''CRMsearch.com''. Retrieved 4 February 2012. Overview The company, originally known as Graham Technology plc, was co-founded in 1986 by Dr. Iain M. Graham."Sword Ciboodle Ltd: Company Overview"'' Bloomberg Businessweek''. Retri ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Kana Software
KANA Software, Inc. is a wholly owned subsidiary of Verint Systems (NASDAQ: VRNT) and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies. History Mark Gainey founded KANA, named after a rescued Shepherd-Husky mix, in 1996. The purpose was to market a software package designed to help businesses manage email and Web-based communications. It grew around this core offering. In 1999, KANA Communications (as it was then known) acquired Connectify followed by Business Evolution and NetDialog. In 2000, KANA made its then-largest acquisition, Silknet Software. The purchase price was $4.2 billion, despite the fact that both companies were relatively small. Silknet was an early multichannel marketing software company. Industry analysts were generally cool to the purchase though some said it made sense strategically. In 2001, KANA merged with BroadBase software. KA ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Workflow Engine
A workflow engine is a software application that manages business processes. It is a key component in workflow technology and typically makes use of a database server. A workflow engine manages and monitors the state of activities in a workflow, such as the processing and approval of a loan application form, and determines which new activity to transition to according to defined processes (workflows). The actions may be anything from saving an application form in a document management system to sending a reminder e-mail to users or escalating overdue items to management. A workflow engine facilitates the flow of information, tasks, and events. Workflow engines may also be referred to as Workflow Orchestration Engines. Workflow engines mainly have three functions: *Verification of the current process status: Check whether it is valid executing a task, given current status. *Determine the authority of users: Check if the current user is permitted to execute the task. *Executing condit ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer Relationship Management Software
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviors, from the perspective of the company. According to Gartner, the global CRM mar ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
The Telegraph (UK)
''The Daily Telegraph'', known online and elsewhere as ''The Telegraph'', is a national British daily broadsheet newspaper published in London by Telegraph Media Group and distributed across the United Kingdom and internationally. It was founded by Arthur B. Sleigh in 1855 as ''The Daily Telegraph & Courier''. Considered a newspaper of record over ''The Times'' in the UK in the years up to 1997, ''The Telegraph'' generally has a reputation for high-quality journalism, and has been described as being "one of the world's great titles". The paper's motto, "Was, is, and will be", appears in the editorial pages and has featured in every edition of the newspaper since 19 April 1858. The paper had a circulation of 363,183 in December 2018, descending further until it withdrew from newspaper circulation audits in 2019, having declined almost 80%, from 1.4 million in 1980.United Newspapers PLC and Fleet Holdings PLC', Monopolies and Mergers Commission (1985), pp. 5–16. Its s ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
SAP AG
Sap is a fluid transported in xylem cells (vessel elements or tracheids) or phloem sieve tube elements of a plant. These cells transport water and nutrients throughout the plant. Sap is distinct from latex, resin, or cell sap; it is a separate substance, separately produced, and with different components and functions. Insect honeydew is called sap, particularly when it falls from trees, but is only the remains of eaten sap and other plant parts. Types of sap Saps may be broadly divided into two types: xylem sap and phloem sap. Xylem sap Xylem sap (pronounced ) consists primarily of a watery solution of hormones, mineral elements and other nutrients. Transport of sap in xylem is characterized by movement from the roots toward the leaves. Over the past century, there has been some controversy regarding the mechanism of xylem sap transport; today, most plant scientists agree that the cohesion-tension theory best explains this process, but multiforce theories that ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Linx S
Linx or LINX may refer to: * Linx Cargo Care Group, Australian logistics company * Linx (railway company), a now defunct Norwegian-Swedish railway company * Linx (software house), a Brazilian business management software company * LINX (IPC), an inter process communication mechanism developed by ENEA R&D * Linx (band), a British band that had several UK Top 40 hits during the early 1980s * London Internet Exchange (or LINX), an internet exchange point in London * LINX, a medical device for treatment of acid reflux * Simcoe County LINX, an intercommunity regional bus service in Simcoe County, Ontario, Canada People * David Linx (born 1965), Belgian jazz singer, composer, and songwriter See also * Link (other) * Lynx (other) A lynx is a type of wild cat. Lynx may also refer to: Astronomy * Lynx (constellation) * Lynx (Chinese astronomy) * Lynx X-ray Observatory, a NASA-funded mission concept for a next-generation X-ray space observatory Places Canada * ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
RightNow Technologies
Oracle RightNow is a customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal. The main product offered by RightNow Technologies was RightNow CX, a customer experience suite. RightNow CX was divided into RightNow Web Experience, RightNow Social Experience, RightNow Contact Center Experience, and RightNow Engage. Under Oracle Service, the product has predictive capabilities and offers customer service support for website, apps, chatbot, live chat, video chat, co-browse, social messaging, texting, customer portals, IVR, knowledge base, store associates, and other channels. It is part of the Oracle Advertising and Customer Experience (CX) suite of products, which also includes Advertising, Marketing, and Sales cloud products. Oracle Service Cloud is FedRAMP authorized, which means it meets cer ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Oracle Corporation
Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas. In 2020, Oracle was the third-largest software company in the world by revenue and market capitalization. The company sells database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products, such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software. History Larry Ellison co-founded Oracle Corporation in 1977 with Bob Miner and Ed Oates under the name Software Development Laboratories (SDL). Ellison took inspiration from the 1970 paper written by Edgar F. Codd on relational database management systems ( RDBMS) named "A Relational Model of Data for Large Shared Data Banks." He heard about t ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Chordiant
Chordiant, formerly known as Chordiant Software and J. Frank Consulting, was an American software company which offered enterprise software to help other companies improve customer experience. Now owned by Pegasystems, they were headquartered in Cupertino, California. Chordiant provided Business Process Management (BPM), Customer relationship management (CRM), and Enterprise Decision Management (EDM) software, which enables building applications that enhances customer interaction. Applications built using the company's framework were widely used by large organisations in the United States and Europe. History Chordiant originally began under the name J. Frank Consulting, a consulting company. In 1997, they transformed into a software company and re-branded as Chordiant Software. In February 2000, they went public and traded under NASDAQ. The company's stock hit an initial high point of $53 shortly after going public, but soon crashed to single digits months later as the software ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Pegasystems
Pegasystems Inc. is an American software company based in Cambridge, Massachusetts. Founded in 1983, Pegasystems develops software for customer relationship management (CRM) and business process management (BPM). The company has been publicly traded since 1996 as PEGA (NASDAQ). Pega is a low-code platform for workflow automation and AI-powered decisioning. History 1983–2002 Alan Trefler founded Pegasystems in 1983 at the age of 27, in Cambridge, Massachusetts. Prior to founding the company, in the early 1980s Trefler had developed computer systems that could play chess. During the company's early years it focused on providing case management, namely for companies such as American Express. Trefler recollects that when he started Pegasystems, he wanted to create software for business people, how business-people wanted things to work. An article in ''Computerworld'' traces business rules engine to the early 1990s and to products from Pegasystems, Fair Isaac Corp and ILOG. ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
PeopleSoft
PeopleSoft, Inc. is a company that provides human resource management systems (HRMS), Financial Management Solutions (FMS), supply chain management (SCM), customer relationship management (CRM), and enterprise performance management (EPM) software, as well as software for manufacturing, and student administration to large corporations, governments, and organizations. It existed as an independent corporation until its acquisition by Oracle Corporation in 2005. The PeopleSoft name and product line are now marketed by Oracle. PeopleSoft Financial Management Solutions (FMS) and Supply Chain Management (SCM) are part of the same package, commonly known as Financials and Supply Chain Management (FSCM). PeopleSoft Campus Solutions (CS) is a separate package developed as a student information system for colleges and universities. History Founded in 1987 by Ken Morris and David Duffield, PeopleSoft was originally headquartered in Walnut Creek, California, before moving to Pleasanton, C ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Social Networking Service
A social networking service or SNS (sometimes called a social networking site) is an online platform which people use to build social networks or social relationships with other people who share similar personal or career content, interests, activities, backgrounds or real-life connections. Social networking services vary in format and the number of features. They can incorporate a range of new information and communication tools, operating on desktops and on laptops, on mobile devices such as tablet computers and smartphones. This may feature digital photo/video/sharing and diary entries online (blogging). Online community services are sometimes considered social-network services by developers and users, though in a broader sense, a social-network service usually provides an individual-centered service whereas online community services are groups centered. Generally defined as "websites that facilitate the building of a network of contacts in order to exchange various types ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
