Sweetwater is an American
musical instrument retailer. Based in
Fort Wayne, Indiana
Fort Wayne is a city in Allen County, Indiana, United States, and its county seat. Located in northeastern Indiana, the city is west of the Ohio border and south of the Michigan border. The city's population was 263,886 at the 2020 census ...
, Sweetwater is the largest
online retailer
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of t ...
of
musical instrument
A musical instrument is a device created or adapted to make Music, musical sounds. In principle, any object that produces sound can be considered a musical instrument—it is through purpose that the object becomes a musical instrument. A person ...
s and
pro audio equipment in the United States.
History
Chuck Surack established the company in 1979 in
Fort Wayne
Fort Wayne is a city in Allen County, Indiana, United States, and its county seat. Located in northeastern Indiana, the city is west of the Ohio border and south of the Michigan border. The city's population was 263,886 at the 2020 United S ...
,
Indiana
Indiana ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Michigan to the northwest, Michigan to the north and northeast, Ohio to the east, the Ohio River and Kentucky to the s ...
so that he could stop being a touring musician. The company originally offered recording services via a
remote recording studio in Surack's
Volkswagen microbus and a recording studio based out of his home. In 1985, to increase the services the recording studio could offer, Surack bought a
Kurzweil K250, and became known for his custom K250 sound library and programming skills as well as his upgrade kits.
Sweetwater became a Kurzweil dealer, but the company's clients were asking for advice regarding other products as well, so Surack expanded Sweetwater to become a retailer of musical instruments and pro audio equipment, with the recording studio continuing as an integral part of the business. In 1990, with six employees and annual sales of $6 million, Sweetwater had outgrown Surack's home and moved into its own commercial building at 5335 Bass Road, and Sweetwater's growth over the next several years earned it a place on ''
Inc.'' magazine's ranking of America's fastest growing companies in 1993, 1994, and 1995.
In 1995, the company launched Sweetwater.com as an informational site, but by 1999 the site offered most of Sweetwater's inventory for purchase online. ''
Electronic Musician'' included sweetwater.com as one of nine essential online information resources for a musician. In addition to its website, Sweetwater has several publications, including the ProGear Directory, Worship Sound Pro,
and Music Educators Technology Resource., and a blog, inSync.
In 2006, with 220 employees and continued business growth, Sweetwater commissioned MSKTD & Associates to design and master plan a new 44-acre corporate campus at 5501
US Highway 30 W in Fort Wayne, with corporate offices, a distribution center with warehouse, a retail store, and
Sweetwater Studios recording studio complex and 250-seat
LARES
Lares ( , ; archaic , singular ) were Tutelary deity#Ancient Rome, guardian deities in ancient Roman religion. Their origin is uncertain; they may have been hero-ancestors, guardians of the hearth, fields, boundaries, or fruitfulness, or an ama ...
-equipped performance theater, both designed by Russ Berger Design Group. Sweetwater's new facility was certified
LEED Platinum by the
U.S. Green Building Council in April, 2009.
In January 2011, Surack acquired the assets of
Pensacola, Florida
Pensacola ( ) is a city in the Florida panhandle in the United States. It is the county seat and only incorporated city, city in Escambia County, Florida, Escambia County. The population was 54,312 at the 2020 United States census, 2020 census. ...
-based audio/video
systems integrator All Pro Sound, eventually merging the company, still based at its Pensacola headquarters and since rebranded as All Pro Integrated Systems, into Sweetwater.
In 2015, Surack purchased Mynett Music Company, a retail music store established in Fort Wayne in 1933, focused on providing music instruments, lessons, and repair services for students and school music programs.
In October 2018, Sweetwater announced another expansion to construct a new warehousing facility. Completed in early 2020, the 480,000-square foot distribution center facilitates product storage and customer order fulfillment, as well as product testing, product photography, offices, staff amenities, and more, while more than doubling the shipping capacity of the Sweetwater's previous warehouse.
In July 2021, Sweetwater opened a new retail store. The 44,000 square foot store more than tripled the size of the previous retail store location it replaced, which also made it possible for Sweetwater to include Mynett Music's products and services within the new Sweetwater store. Later the same year, Sweetwater began selling
band and
orchestra
An orchestra (; ) is a large instrumental ensemble typical of classical music, which combines instruments from different families. There are typically four main sections of instruments:
* String instruments, such as the violin, viola, cello, ...
instruments and accessories.
In August 2021, it was announced that Rhode Island private equity firm
Providence Equity had purchased a majority share of Sweetwater, and Surack had stepped down as CEO.
Campus
Sweetwater's Fort Wayne campus includes its
corporate offices and
distribution center
A distribution center for a set of products is a warehouse or other specialized building, often with refrigeration or air conditioning, which is stocked with products (goods) to be redistributed to retailers, to wholesalers, or directly to c ...
, along with Sweetwater Studios
recording studio
A recording studio is a specialized facility for Sound recording and reproduction, recording and Audio mixing, mixing of instrumental or vocal musical performances, spoken words, and other sounds. They range in size from a small in-home proje ...
s, two
performance venues, a
music academy, a
retail store
The retail format (also known as the retail formula) influences the consumer's store choice and addresses the consumer's expectations. At its most basic level, a retail format is a simple marketplace, that is; a location where goods and services ar ...
, and numerous customer and employee amenities.
Sweetwater Studios
Upon completion of Sweetwater's new corporate campus in late 2007, Sweetwater Studios moved into a new 3-room recording facility and performance theater designed by Russ Berger Design Group. In 2014, Sweetwater Studios upgraded Studio A to a hybrid recording system consisting of 36 channels of
Rupert Neve Designs Shelford modules and analog summing master section, combined with Avid S6 control surface, interfaces, and
Pro Tools
Pro Tools is a digital audio workstation (DAW) developed and released by Avid Technology (formerly Digidesign) for Microsoft Windows and macOS. It is used for music creation and production, sound for picture (sound design, audio post-productio ...
, and over 80 channels of outboard analog processing from
API
An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...
,
Solid State Logic
Solid State Logic Ltd. (SSL) is a British company based in Begbroke, Oxfordshire, England that designs and markets audio mixing consoles, Audio signal processing, signal processors, and other audio technologies for the post-production, video p ...
,
Universal Audio,
Focusrite
Focusrite PLC is an English music and audio products group based in High Wycombe, England (with its history in Focusrite Audio Engineering Ltd.). The Focusrite Group trades under eight brands: Focusrite, Focusrite Pro, Martin Audio, ADAM Audio ...
, Shadow Hills, Millennia, A-Designs, Daking, Drawmer, Chandler,
Manley Laboratories and Dangerous Music. In 2022, Studio B was upgraded to a
Dolby Atmos
Dolby Atmos is a surround sound technology developed by Dolby Laboratories. It expands on existing surround sound systems by adding height channels as well as free-moving sound objects, interpreted as three-dimensional objects with neither horiz ...
-capable mixing and mastering room.
Sweetwater Studios offers a roster of in-house
session musician
A session musician (also known as studio musician or backing musician) is a musician hired to perform in a recording session or a live performance. The term sideman is also used in the case of live performances, such as accompanying a reco ...
s, including guitarist Don Carr, drummer and vocalist
Nick D'Virgilio, bassist Dave Martin, and keyboardist Phil Naish, and offers recording, mixing, and mastering services, along with education and training for customers and employees.
Notable artists
Notable artists who have had projects produced at Sweetwater Studios include:
*
Adrian Belew
Robert Steven "Adrian" Belew (born December 23, 1949) is an American musician, singer, songwriter, and record producer. A multi-instrumentalist primarily known as a guitarist and singer, he is noted for his unusual approach to the instrument, his ...
*
Jonatha Brooke
Jonatha Brooke (born January 23, 1964) is an American folk rock singer-songwriter and guitarist from Massachusetts, United States. Her music merges elements of folk, rock and pop, often with poignant lyrics and complex harmonies. She has been a ...
*
Steven Curtis Chapman
Steven Curtis Chapman (born November 21, 1962) is an American contemporary Christian music singer, songwriter, record producer, actor, author, and social activist.
Chapman began his career in the late 1980s as a songwriter and performer of cont ...
*
Counting Crows
*
Peter Erskine
Peter Clark Erskine (born June 5, 1954) is an American jazz drummer who was a member of the jazz fusion groups Weather Report and Steps Ahead.
Early life and education
Erskine was born in Somers Point, New Jersey, U.S. He began playing the d ...
& the Dr. Um Band
*
Beth Hart
Beth Hart (born January 24, 1972) is an American musician from Los Angeles, California. She rose to fame with the release of her 1999 single "LA Song (Out of This Town)" from her second album ''Screamin' for My Supper''. The single was a number ...
*
Russ Taff
*
Carl Verheyen
Philanthropy
Sweetwater contributes to more than 600 nonprofit organizations annually, including charitable donations to
Fort Wayne Community Schools, Arts United of Fort Wayne, the Fort Wayne Philharmonic Orchestra, Easter Seals ARC of Northeast Indiana, and the Voices of Unity Youth Choir.
Majic Miracle Music
From 2006 to 2013, Sweetwater Studios and local Fort Wayne radio station
WAJI Majic 95.1 partnered to record live, acoustic music from nationally recognized artists and bands traveling through Fort Wayne. These recordings and others were compiled to produce "Majic Miracle Music" charity CDs to benefit
Riley Hospital for Children at Indiana University Health
The Riley Hospital for Children at Indiana University Health is a nationally ranked freestanding 456-bed, pediatric acute care children's hospital in Indianapolis, Indiana, United States. It is affiliated with the Indiana University School of Me ...
. Artists who recorded at Sweetwater Productions for "Majic Miracle Music" CDs include
REO Speedwagon
REO Speedwagon (originally stylized as R.E.O. Speedwagon), or simply REO, was an American Rock music, rock band from Champaign, Illinois. Formed in 1967, the band cultivated a following during the 1970s and achieved significant commercial suc ...
,
Ingrid Michaelson
Ingrid Ellen Michaelson (born December 8, 1979) is an American singer-songwriter. She is best known for her 2006 single "The Way I Am (Ingrid Michaelson song), The Way I Am" and her 2014 single "Girls Chase Boys", both of which achieved success ...
,
Lenka,
Aimee Allen,
Jars of Clay,
Landon Pigg,
Ben Jelen
Benjamin Ivan Jelen (born 8 July 1979) is a Scottish people, Scottish-born American former singer-songwriter who plays the piano, violin, and guitar. He has lived in Scotland, England, Texas, New Jersey and New York. His career has been characte ...
,
Josh Kelley,
Sara Bareilles
Sara Beth Bareilles ( ; born December 7, 1979) is an American singer, songwriter, musician, and actress. She has sold over three million albums and over 15 million singles in the United States. Bareilles has earned various accolades, including ...
,
Jon McLaughlin,
Gin Blossoms, and
Collective Soul
Collective Soul is an American rock band originally from Stockbridge, Georgia. Now based in Atlanta, the group consists of the brothers Ed (lead vocalist) and Dean Roland (rhythm guitarist), Will Turpin (bassist), Johnny Rabb (drummer), a ...
.
Reception
Music Inc. named Sweetwater "Retailer of the Year" in 2012 and again in 2020. In 2023, Sweetwater was included on ''
Newsweek's'' list of America's Greatest Workplaces for Diversity.
References
{{reflist, 2
External links
Sweetwater websiteSweetwater Studios websiteSweetwater YouTube channelhas gear and guitar rig demos, how-to's, buying advice, interviews, performances, workshops, factory tours
Chuck Surack Interviewat
NAMM Oral History Collection (2013)
Companies based in Fort Wayne, Indiana
Musical instrument retailers of the United States
Retail companies established in 1979
Internet properties established in 1994
Online retailers of the United States
1979 establishments in Indiana
Tourist attractions in Fort Wayne, Indiana
2021 mergers and acquisitions