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Sitecore is a
customer experience Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral responses of a customer during all stages of the consumption process including pre-purchase, consumption, and post-purchase st ...
management company that provides
web content management A web content management system (WCM or WCMS) is a software content management system (CMS) specifically for web content. It provides website authoring, collaboration, and administration tools that help users with little knowledge of web program ...
, and
multichannel marketing Multichannel marketing is the blending of different distribution and promotional channels for the purpose of marketing. Distribution (marketing), Distribution channels include a retail storefront, a website, or a mail-order catalogue. Multichann ...
automation software. The company was founded in 2001 in Denmark.


Origins

In 1998, in
Copenhagen Copenhagen ( ) is the capital and most populous city of Denmark, with a population of 1.4 million in the Urban area of Copenhagen, urban area. The city is situated on the islands of Zealand and Amager, separated from Malmö, Sweden, by the ...
,
Denmark Denmark is a Nordic countries, Nordic country in Northern Europe. It is the metropole and most populous constituent of the Kingdom of Denmark,, . also known as the Danish Realm, a constitutionally unitary state that includes the Autonomous a ...
,
University of Copenhagen The University of Copenhagen (, KU) is a public university, public research university in Copenhagen, Copenhagen, Denmark. Founded in 1479, the University of Copenhagen is the second-oldest university in Scandinavia, after Uppsala University. ...
alumni Thomas Albert, Jakob Christensen, Peter Christensen, Ole Sas Thrane, and Michael Seifert founded Pentia A/S, a systems integration company that focused on implementing websites built on
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
technologies. At the time, building and managing websites required the expertise of a programmer or developer. Thrane and Christensen devised and patented a set of procedures for building and managing websites and turned their invention into a
content management system A content management system (CMS) is computer software used to manage the creation and modification of digital content ( content management).''Managing Enterprise Content: A Unified Content Strategy''. Ann Rockley, Pamela Kostur, Steve Manning. New ...
product. In 2001, Sitecore was spun off as a separate business entity that initially sold content management systems in the Danish market. However, the company has grown into a global provider of customer experience management software targeted primarily at corporate marketing departments and marketing service providers.


Acquisitions

In July 2011, Sitecore acquired the development team and intellectual property of Pectora, a provider of web publishing solutions for deep integration with print-based projects. In November 2013, Sitecore acquired the assets of commerceserver.net from Smith (formerly Ascentium) and took responsibility and ownership for developing, marketing, and selling
Sitecore Commerce Server Commerce Server was a software product for building multichannel e-commerce applications and systems using .NET Framework technology. The product has changed ownership and names several times. Previously known as Microsoft Commerce Server, it was ...
, formerly a Microsoft product called
Microsoft Commerce Server Microsoft Commerce Server is a Microsoft product for building e-commerce systems using Microsoft .NET technology. History In 1996, Microsoft purchased the core software that formed the basis for the Commerce Server product line from e-Shop. e-Sh ...
. In July 2014, Sitecore acquired a majority stake in Komfo, a Danish social media marketing and community engagement application provider and introduced its social media marketing suite, Sitecore Social. In October 2018, Sitecore announced the acquisition of Stylelabs, a marketing technologies software vendor, and stated its intent to incorporate Stylelabs' digital asset management, marketing resource management and product information management applications into its Experience Cloud; the acquisition was completed in November 2018. In June 2019, Sitecore acquired Hedgehog, a digital consultancy. In March 2021, Sitecore acquired Boxever and Four51. Boxever is a SaaS-based Customer Data Platform (CDP) that provides decisioning and experimentation. Four51 is a company delivering modern B2B and B2C experiences for enterprise brands. In May 2021, Sitecore acquired Moosend. Moosend is a marketing automation platform. In September 2021, Sitecore acquired Reflektion. Reflektion is an AI-powered digital search platform.


Sitecore MVP Award

The Most Valuable Professional (MVP) Award is a recognition given by a number of technology organizations to individuals who have made outstanding contributions to their communities, particularly in the areas of technology, innovation, and sharing their inventing and experience. Inspired by
Microsoft Most Valuable Professional The Microsoft Most Valuable Professional (MVP) award is given by Microsoft to "technology experts who passionately share their knowledge with the community". They are awarded to people who "actively share their ... technical expertise with the dif ...
award, Sitecore in 2006 introduced Sitecore Most Valuable Professional (MVP) Award. This award, running ever since, acknowledges professionals who actively contribute their knowledge and expertise to the Sitecore community, both online and offline. MVPs are selected from several thousands of certified developers and active community participants, making it a prestigious recognition within the Sitecore ecosystem. This program highlights individuals who have made a significant impact through their contributions and support for Sitecore products and their users. Sitecore employees are not eligible for participation, mostly because of having an unfair inside knowledge advantage and a conflict of interests. There are no other constraints to the participants, as soon as they demonstrate excellence over 12 consequent months starting December 1st of each year. Sitecore publishes an official press release each year after the award winners are announced, typically between the end of January and early February. All the award winners for the past years since 2008 are published at Sitecore MVP Directory that allows searching and filtering by various criteria, such as a category, country, year or direct search by a winner's name to see the years of award recognition and categories.


Leadership

Michael Seifert was the company's CEO from its founding in 2001 until 2017. His method for collecting human experience analytics data was awarded US Patent 8,255,526 in August 2012. Eric Stine was appointed CEO of Sitecore in May 2025.


References

{{Reflist, refs= {{cite patent , country = US , number = 7856345 , status = patent , title = Method for building and managing a web site , gdate = 2010-12-21 , fdate = 2002-11-21 , invent1 = Christensen, Jakob H. , invent2 = Thrane, Ole S. , assign1 = Sitecore A/S {{cite patent , country = US , number = 8255526 , status = patent , title = Method for collecting human experience analytics data , gdate = 2012-08-28 , fdate = 2009-11-20 , invent1 = Christensen, Jakob H. , invent2 = Seifert, Michael , assign1 = Sitecore A/S Content management systems Information technology companies of Denmark Danish companies established in 2001