SAP Anywhere
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SAP Anywhere is a front office software package from
SAP Sap is a fluid transported in the xylem cells (vessel elements or tracheids) or phloem sieve tube elements of a plant. These cells transport water and nutrients throughout the plant. Sap is distinct from latex, resin, or cell sap; it is a s ...
for
small and medium sized enterprises Small and medium-sized enterprises (SMEs) or small and medium-sized businesses (SMBs) are businesses whose personnel and revenue numbers fall below certain limits. The abbreviation "SME" is used by many national agencies and international organizat ...
(SMBs). In early 2018, SAP decided to sunset the product in favor of its other software packages SAP Business One and SAP Business ByDesign ERP. SAP Anywhere is a package of several front office applications that are intended to help businesses sell products and services in-store, through direct sales and online. This combination is marketed to businesses as helping them to achieve effective
customer relationship management Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance cus ...
by allowing them to review and direct marketing, inventory, and customer experiences using a single system on their mobile devices.


History

SAP Anywhere was launched by SAP and
China Telecom China Telecom Corporation Limited (CT) is a Chinese telecommunications company. It is one of the publicly traded red chip companies of the state-owned China Telecommunications Corporation. The company's H shares have been traded on the Sto ...
on 20 October 2015, in Mainland China. SAP utilized the telecommunications infrastructure of China Telecom, and states that it developed a product customized for the Chinese market. According to SAP, initial plans for release focused on building a strong customer base in
China China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
before expanding to other markets. Due competitive pressure (according to SAP), SAP released SAP Anywhere to the English-speaking market earlier than planned. UK availability was announced in March 2016, and US availability was announced in May 2016. A Canadian pilot was planned for 2016.


Features

SAP Anywhere is a cloud based
SaaS Software as a service (SaaS ) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. SaaS is usually accessed via a web application. Unlike oth ...
, and can be accessed through mobile devices or desktops. It includes applications for:
online stores Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of the ...
,
customer relationship management Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance cus ...
,
digital marketing Digital marketing is the component of marketing that uses the Internet and online-based Information technology, digital technologies such as desktop computers, mobile phones, and other digital media and platforms to promote products and service ...
,
Point of Sale The point of sale (POS) or point of purchase (POP) is the time and place at which a retail transaction is completed. At the point of sale, the merchant calculates the amount owed by the customer, indicates that amount, may prepare an invoice f ...
,
order fulfillment Order fulfilment (in American English: order fulfillment) is in the most general sense the complete process from point of sales enquiry to delivery of a product to the customer. Sometimes, it describes the more narrow act of distribution or th ...
management, and
inventory management Inventory management may refer to: * Inventory management (business): the function of understanding stock mix of a company and the different demands on that stock * Inventory management (video games), when a player adjusts the items in their inve ...
. SAP Anywhere uses
SAP HANA SAP HANA (HochleistungsANalyseAnwendung or High-performance ANalytic Application) is an in-memory, column-oriented, relational database management system developed and marketed by SAP SE. Its primary function as the software running a datab ...
, a database system developed by SAP. SAP Anywhere integrates with
Constant Contact Constant Contact, Inc. is an online marketing company, headquartered in Waltham, Massachusetts, with additional offices in Boston, Massachusetts; Loveland, Colorado; Gainesville, Florida; Los Angeles, California; Brisbane, Australia; Waterloo, ...
and
MailChimp Mailchimp is a marketing automation and email marketing platform. "Mailchimp" is the trade name of its operator, Rocket Science Group, an American company founded in 2001 by Ben Chestnut and Mark Armstrong, with Dan Kurzius joining at a later ...
, as well as, sometimes, internal and back office
enterprise resource planning Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software—typically a suit ...
applications like HR and finance.


See also

*
Cloud computing Cloud computing is "a paradigm for enabling network access to a scalable and elastic pool of shareable physical or virtual resources with self-service provisioning and administration on-demand," according to International Organization for ...
*
Customer experience Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral responses of a customer during all stages of the consumption process including pre-purchase, consumption, and post-purchase st ...
*
Front office The front office is the part of a company that comes in contact with clients, such as the marketing, sales, and service departments. The term has more specific meaning in different industries. Types General offices The function of front offic ...
*
List of SAP products This presents a partial list of products of the enterprise software company SAP SE. Major units *SAP S/4HANA (Enterprise resource planning on-premise and cloud) * SAP Business ByDesign (SME Cloud Enterprise Resource Planning) * SAP Business On ...
*
Online shopping Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of th ...


References

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External links


Guidelines For ERP Implementation
Customer relationship management software Business-to-business Cloud applications ERP software Proprietary database management systems SAP SE 2015 software