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SAP Anywhere
SAP Anywhere is a front office software package from SAP for small and medium sized enterprises (SMBs). In early 2018, SAP decided to sunset the product in favor of its other software packages SAP Business One and SAP Business ByDesign ERP. SAP Anywhere is a package of several front office applications that are intended to help businesses sell products and services in-store, through direct sales and online. This combination is marketed to businesses as helping them to achieve effective customer relationship management by allowing them to review and direct marketing, inventory, and customer experiences using a single system on their mobile devices. History SAP Anywhere was launched by SAP and China Telecom on 20 October 2015, in Mainland China. SAP utilized the telecommunications infrastructure of China Telecom, and states that it developed a product customized for the Chinese market. According to SAP, initial plans for release focused on building a strong customer base i ...
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SAP SE
Sap is a fluid transported in the xylem cells (vessel elements or tracheids) or phloem sieve tube elements of a plant. These cells transport water and nutrients throughout the plant. Sap is distinct from latex, resin, or cell sap; it is a separate substance, separately produced, and with different components and functions. Insect honeydew is called sap, particularly when it falls from trees, but is only the remains of eaten sap and other plant parts. Types of sap Saps may be broadly divided into two types: xylem sap and phloem sap. Xylem sap Xylem sap (pronounced ) consists primarily of a watery solution of hormones, mineral elements and other nutrients. Transport of sap in xylem is characterized by movement from the roots toward the leaves. Over the past century, there has been some controversy regarding the mechanism of xylem sap transport; today, most plant scientists agree that the cohesion-tension theory best explains this process, but multiforce theories that ...
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SAP HANA
SAP HANA (HochleistungsANalyseAnwendung or High-performance ANalytic Application) is an in-memory, column-oriented, relational database management system developed and marketed by SAP SE. Its primary function as the software running a database server is to store and retrieve data as requested by the applications. In addition, it performs advanced analytics (predictive analytics, spatial data processing, text analytics, text search, streaming analytics, graph data processing) and includes extract, transform, load (ETL) capabilities as well as an application server. History SAP SE did not commercialize its own proprietary database technology. Many customers ran SAP applications on non-SAP databases from vendors such as Oracle Corporation and Software AG. During the early development of SAP HANA, a number of technologies were developed or acquired by SAP, including TREX search engine ( in-memory column-oriented search engine), P*TIME (in-memory online transaction pro ...
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ERP Software
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software—typically a suite of integrated applications—that an organization can use to collect, store, manage and interpret data from many business activities. ERP systems can be local-based or cloud-based. Cloud-based applications have grown in recent years due to the increased efficiencies arising from information being readily available from any location with Internet access. ERP differs from integrated business management systems by including planning all resources that are required in the future to meet business objectives. This includes plans for getting suitable staff and manufacturing capabilities for future needs. ERP provides an integrated and continuously updated view of the core business processes using common databases maintained by a database manag ...
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Cloud Applications
In meteorology, a cloud is an aerosol consisting of a visible mass of miniature liquid droplets, frozen crystals, or other particles, suspended in the atmosphere of a planetary body or similar space. Water or various other chemicals may compose the droplets and crystals. On Earth, clouds are formed as a result of saturation of the air when it is cooled to its dew point, or when it gains sufficient moisture (usually in the form of water vapor) from an adjacent source to raise the dew point to the ambient temperature. Clouds are seen in the Earth's homosphere, which includes the troposphere, stratosphere, and mesosphere. Nephology is the science of clouds, which is undertaken in the cloud physics branch of meteorology. The World Meteorological Organization uses two methods of naming clouds in their respective layers of the homosphere, Latin and common name. Genus types in the troposphere, the atmospheric layer closest to Earth's surface, have Latin names because of the uni ...
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Business-to-business
Business-to-business (B2B or, in some countries, BtoB) refers to trade and commercial activity where a business sees other businesses as its customer base. This typically occurs when: * A business sources materials for its production process for output (e.g., a food manufacturer purchasing salt), i.e. providing raw material to the other company that will produce output. * A business needs the services of another for operational reasons (e.g., a food manufacturer employing an accountancy firm to audit their finances). * A business re-sells goods and services produced by others (e.g., a retailer buying the end product from the food manufacturer). Business-to-business activity is thought to allow business segmentation. B2B is often contrasted with business-to-consumer (B2C) trade. Organization Successful B2B operations depend upon sales personnel understanding the purchasing behaviour and outlook of the types of business they wish to work with. B2B involves specific challenges a ...
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Customer Relationship Management Software
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance customer satisfaction, and drive sustainable growth. CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many services come with a softphone), email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to better cater to their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and ...
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Online Shopping
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app. Consumers find a product of interest by visiting the website of the retailer directly or by searching among alternative vendors using a shopping search engine, which displays the same product's availability and pricing at different e-retailers. customers can shop online using a range of different computers and devices, including desktop computers, laptops, tablet computers and smartphones. Online stores that evoke the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center follow a process called business-to-consumer (B2C) online shopping. When an online store is set up to enable businesses to buy from another business, the process is instead called business-to-business (B2B) online shopping. A typical online store enables the customer to browse t ...
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List Of SAP Products
This presents a partial list of products of the enterprise software company SAP SE. Major units *SAP S/4HANA (Enterprise resource planning on-premise and cloud) * SAP Business ByDesign (SME Cloud Enterprise Resource Planning) * SAP Business One (B1 on HANA) (Small enterprise Enterprise Resource Planning) * SAP CRM (Customer Relationship Management) (legacy product) * SAP ERP (Enterprise resource planning) (legacy product, see S/4HANA) * SAP PLM (Product Lifecycle Management) (legacy product) * SAP SCM (Supply Chain Management) (legacy product) * SAP SRM (Supplier Relationship Management) (legacy product) Business software * SAP Advanced Data Migration (ADP) * SAP Advanced Planner and Optimizer * SAP Analytics Cloud (SAC) * SAP Advanced Business Application Programming (ABAP) * SAP Apparel and Footwear Solution (AFS) * SAP Business Information Warehouse (BW) * SAP Business ByDesign (ByD) * SAP Business Explorer (Bex) * SAP BusinessObjects Lumira * SAP BusinessObjects W ...
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Front Office
The front office is the part of a company that comes in contact with clients, such as the marketing, sales, and service departments. The term has more specific meaning in different industries. Types General offices The function of front office is to directly get in touch with customers, and is usually the first place that customers get to when they arrive to the company. The front office can discover more information about the customer by asking them questions, also helping the customers out. Staff working in the front office can also deal with simple tasks, such as sorting out emails, helping out on printing and typing works. Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone. This is the reason why training is needed before the staffs start to work, although some might only be simple tasks. The most common work for the front office worker will be a mix of getting in touch with customers and also helping out ...
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Customer Experience
Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral responses of a customer during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. Different dimensions of customer experience include senses, emotions, feelings, perceptions, cognitive evaluations, involvement, memories, as well as spiritual components, and behavioral intentions. The pre-consumption anticipation experience can be described as the amount of pleasure or displeasure received from savoring future events, while the remembered experience is related to a recollection of memories about previous events and experiences of a product or service. Definitions According to Forrester Research (via ''Fast Company)'', the foundational elements of a remarkable customer experience consist of six key disciplines, beginning with strategy, customer understanding, design, measurement, governance and culture. A com ...
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Cloud Computing
Cloud computing is "a paradigm for enabling network access to a scalable and elastic pool of shareable physical or virtual resources with self-service provisioning and administration on-demand," according to International Organization for Standardization, ISO. Essential characteristics In 2011, the National Institute of Standards and Technology (NIST) identified five "essential characteristics" for cloud systems. Below are the exact definitions according to NIST: * On-demand self-service: "A consumer can unilaterally provision computing capabilities, such as server time and network storage, as needed automatically without requiring human interaction with each service provider." * Broad network access: "Capabilities are available over the network and accessed through standard mechanisms that promote use by heterogeneous thin or thick client platforms (e.g., mobile phones, tablets, laptops, and workstations)." * Pooling (resource management), Resource pooling: " The provider' ...
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Human Resources
Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy. A narrower concept is human capital, the knowledge and skills which the individuals command. Similar terms include ''manpower'', ''Labour (human activity), labor'', ''labor-power'', or ''personnel''. In vernacular usage, "human resources" or "human resource" can refer to the human resources department (HR department) of an organization, which performs human resource management, overseeing various aspects of employment, such as compliance with labor law and employment standards, job interview, interviewing and selection, performance management, administration of employee benefits, organizing of employee files with the required documents for future reference, and some aspects of recruitment (also known as talent acquisition), talent management, staff wellbeing, and employee offboarding. They serve as the link between an organization's management and its e ...
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