Narrative inquiry or narrative analysis emerged as a discipline from within the broader field of
qualitative research in the early 20th century, as evidence exists that this method was used in
psychology
Psychology is the scientific study of mind and behavior. Its subject matter includes the behavior of humans and nonhumans, both consciousness, conscious and Unconscious mind, unconscious phenomena, and mental processes such as thoughts, feel ...
and
sociology
Sociology is the scientific study of human society that focuses on society, human social behavior, patterns of Interpersonal ties, social relationships, social interaction, and aspects of culture associated with everyday life. The term sociol ...
.
Narrative inquiry uses field texts, such as stories, autobiography, journals, field notes, letters, conversations,
interviews, family stories, photos (and other artifacts), and life experience, as the units of analysis to research and understand the way people create meaning in their lives as
narratives.
Narrative inquiry has been employed as a tool for analysis in the fields of
cognitive science
Cognitive science is the interdisciplinary, scientific study of the mind and its processes. It examines the nature, the tasks, and the functions of cognition (in a broad sense). Mental faculties of concern to cognitive scientists include percep ...
,
organizational studies,
knowledge
Knowledge is an Declarative knowledge, awareness of facts, a Knowledge by acquaintance, familiarity with individuals and situations, or a Procedural knowledge, practical skill. Knowledge of facts, also called propositional knowledge, is oft ...
theory,
applied linguistics
Applied linguistics is an interdisciplinary field which identifies, investigates, and offers solutions to language-related real-life problems. Some of the academic fields related to applied linguistics are education, psychology, Communication stu ...
, sociology,
occupational science and
education
Education is the transmission of knowledge and skills and the development of character traits. Formal education occurs within a structured institutional framework, such as public schools, following a curriculum. Non-formal education als ...
studies, among others. Other approaches include the development of
quantitative methods and tools based on the large volume captured by fragmented anecdotal material, and that which is self signified or indexed at the point of capture. Narrative inquiry challenges the philosophy behind quantitative/grounded data-gathering and questions the idea of "objective" data; however, it has been criticized for not being "theoretical enough." In disciplines like applied linguistics, scholarly work has pointed out that enough critical mass of studies exists in the discipline that uses this theory, and that a framework can be developed to guide its application.
Background
Narrative inquiry is a form of qualitative research, that emerged in the field of
management science
Management science (or managerial science) is a wide and interdisciplinary study of solving complex problems and making strategic decisions as it pertains to institutions, corporations, governments and other types of organizational entities. It is ...
and later also developed in the field of
knowledge management
Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data. It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organ ...
, which shares the sphere of
information management
Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. Information management for organizations concerns a cycle of organiz ...
. Narrative case studies were used by
Sigmund Freud
Sigmund Freud ( ; ; born Sigismund Schlomo Freud; 6 May 1856 – 23 September 1939) was an Austrian neurologist and the founder of psychoanalysis, a clinical method for evaluating and treating psychopathology, pathologies seen as originating fro ...
in the field of psychology, and biographies were used in sociology in the early twentieth century.
Thus narrative inquiry focuses on the organization of human knowledge more than merely the collection and processing of
data
Data ( , ) are a collection of discrete or continuous values that convey information, describing the quantity, quality, fact, statistics, other basic units of meaning, or simply sequences of symbols that may be further interpreted for ...
. It also implies that
knowledge
Knowledge is an Declarative knowledge, awareness of facts, a Knowledge by acquaintance, familiarity with individuals and situations, or a Procedural knowledge, practical skill. Knowledge of facts, also called propositional knowledge, is oft ...
itself is considered valuable and noteworthy even when known by only one person.
Knowledge management was coined as a discipline in the early 1980s as a method of identifying, representing, sharing, and communicating knowledge. Knowledge management and narrative inquiry share the idea of
knowledge transfer, a theory which seeks to transfer unquantifiable elements of knowledge, including
experience
Experience refers to Consciousness, conscious events in general, more specifically to perceptions, or to the practical knowledge and familiarity that is produced by these processes. Understood as a conscious event in the widest sense, experience i ...
. Knowledge, if not communicated, becomes arguably useless, literally unused.
Philosopher
Andy Clark speculates that the ways in which minds deal with
narrative
A narrative, story, or tale is any account of a series of related events or experiences, whether non-fictional (memoir, biography, news report, documentary, travel literature, travelogue, etc.) or fictional (fairy tale, fable, legend, thriller ...
(second-hand information) and
memory
Memory is the faculty of the mind by which data or information is encoded, stored, and retrieved when needed. It is the retention of information over time for the purpose of influencing future action. If past events could not be remembe ...
(first-hand perception) are cognitively indistinguishable. Narrative, then, becomes an effective and powerful method of transferring knowledge.
More recently, there has been a "narrative turn" in social science in response to the criticism against the paradigmatic methods of research.
It has also been forecasted that soon narrative inquiry will emerge as an independent research method as opposed to being an extension of the qualitative method.
Narrative ways of knowing
Narrative
A narrative, story, or tale is any account of a series of related events or experiences, whether non-fictional (memoir, biography, news report, documentary, travel literature, travelogue, etc.) or fictional (fairy tale, fable, legend, thriller ...
is a powerful tool in the transfer, or sharing, of knowledge, one that is bound to cognitive issues of
memory
Memory is the faculty of the mind by which data or information is encoded, stored, and retrieved when needed. It is the retention of information over time for the purpose of influencing future action. If past events could not be remembe ...
, constructed memory, and perceived memory.
Jerome Bruner discusses this issue in his 1990 book, ''Acts of Meaning'', where he considers the narrative form as a non-neutral
rhetorical account that aims at "illocutionary intentions", or the desire to
communicate meaning. This technique might be called "
narrative
A narrative, story, or tale is any account of a series of related events or experiences, whether non-fictional (memoir, biography, news report, documentary, travel literature, travelogue, etc.) or fictional (fairy tale, fable, legend, thriller ...
" or defined as a particular branch of
storytelling
Storytelling is the social and cultural activity of sharing narrative, stories, sometimes with improvisation, theatre, theatrics or embellishment. Every culture has its own narratives, which are shared as a means of entertainment, education, cul ...
within the narrative method. Bruner's approach places the narrative in time, to "assume an experience of time" rather than just making reference to historical time.
This narrative approach captures the emotion of the moment described, rendering the event active rather than passive, infused with the latent meaning being communicated by the teller. Two concepts are thus tied to narrative storytelling: memory and notions of time; both as time as found in the past and time as re-lived in the present.
A narrative method accepts the idea that knowledge can be held in stories that can be relayed, stored, and retrieved. There is also a view that a critical event can play an important role as creating the context of a narrative to be captured.
Method
1. Develop a
research question
*A qualitative study seeks to learn why or how, so the writer's research must be directed at determining the why and how of the research topic. Therefore, when crafting a research question for a qualitative study, the writer will need to ask a why or how question about the topic.
2. Select or produce raw data
*The raw data tend to be
interview transcriptions, but can also be the result of field notes compiled during
participant observation or from other forms of data collection that can be used to produce a narrative.
3. Organize data
*According to psychology professor
Donald Polkinghorne, the goal of organizing data is to refine the research question and separate irrelevant or redundant information from that which will be eventually analyzed, sometimes referred to as "narrative smoothing."
*Some approaches to organizing data are as follows:
:(When choosing a method of organization, one should choose the approach best suited to the research question and the goal of the project. For instance, Gee's method of organization would be best if studying the role language plays in narrative construction whereas Labov's method would more ideal for examining a certain event and its effect on an individual's experiences.)
:*
Labov's: Thematic organization or ''Synchronic Organization''.
::This method is considered useful for understanding major events in the narrative and the effect those events have on the individual constructing the narrative.
[Smith C.P. (2000). Content analysis and narrative analysis. In: Reis HT, Judd CM, eds. Handbook of research methods in social and personality psychology. New York, NY: Cambridge University Press.] The approach utilizes an "evaluation model" that organizes the data into an abstract (What was this about?), an orientation (Who? What? When? Where?), a complication (Then what happened?), an evaluation (So what?), a result (What finally happened?), and a coda (the finished narrative). Said narrative elements may not occur in a constant order; multiple or reoccurring elements may exist within a single narrative.
[Coffey, A. & Atkinson, P. (1996) Making sense of qualitative data. Thousand Oaks: Sage Publications.]
:*Polkinghorne's: Chronological Organization or ''Diachronic Organization''
::also related to the sociology of stories approach that focuses on the contexts in which narratives are constructed. This approach attends to the "embodied nature" of the person telling the narrative, the context from which the narrative is created, the relationships between the narrative teller and others within the narrative, historical continuity, and the chronological organization of events.
A story with a clear beginning, middle, and end is constructed from the narrative data. Polkinghorne makes the distinction between narrative analysis and analysis of narratives. Narrative analysis utilizes "narrative reasoning" by shaping data in a narrative form and doing an in-depth analysis of each narrative on its own, whereas analysis of narratives utilizes
paradigmatic reasoning and analyzes themes across data that take the form of narratives.
:*
Bruner's functional approach focuses on what roles narratives serve for different individuals. In this approach, narratives are viewed as the way in which individuals construct and make sense of reality as well as the ways in which meanings are created and shared. This is considered a functional approach to narrative analysis because the emphasis of the analysis is focused on the work that the narrative serves in helping individuals make sense of their lives, particularly through shaping random and chaotic events into a coherent narrative that makes the events easier to handle by giving them meaning. The focus of this form of analysis is on the interpretations of events related in the narratives by the individual telling the story.
:*
Gee's approach of structural analysis focuses on the ways in which the narrative is conveyed by the speaker with particular emphasis given to the interaction between the speaker and the listener.
In this form of analysis, the language that the speaker uses is the focus. This includes the language, the pauses in speech, discourse markers, and other similar structural aspects. In this approach, the narrative is divided into
stanzas and each stanza is analyzed by itself and also in the way in which it connects to the other pieces of the narrative.
:*
Jaber F. Gubrium's form of narrative ethnography features the storytelling process as much as the story in analyzing narrativity. Moving from text to field, he and his associate James A. Holstein present an analytic vocabulary and procedural strategies for collecting and analyzing narrative material in everyday contexts, such as families and care settings. In their view, the structure and meaning of texts cannot be understood separate from the everyday contexts of their production. Their two books--"Analyzing Narrative Reality" and "Varieties of Narrative Analysis" provide dimensions of an institutionally-sensitive, constructionist approach to narrative production.
*There are a multitude of ways of organizing narrative data that fall under narrative analysis; different types of research questions lend themselves to different approaches.
Regardless of the approach, qualitative researchers organize their data into groups based on various common traits.
4. Interpret data
*Some paradigms/theories that can be used to interpret data:
:
*While interpreting qualitative data, researchers suggest looking for patterns, themes, and regularities as well as contrasts, paradoxes, and irregularities.
:(The research question may have to change at this stage if the data does not offer insight to the inquiry.)
*The interpretation is seen in some approaches as co-created by not only the interviewer but also with help from the interviewee, as the researcher uses the interpretation given by the interviewee while also constructing their own meaning from the narrative.
:With these approaches, the researcher should draw upon their own knowledge and the research to label the narrative.
* According to some qualitative researchers, the goal of data interpretation is to facilitate the interviewee's experience of the story through a narrative form.
*Narrative forms are produced by constructing a coherent story from the data and looking at the data from the perspective of one's research question.
Interpretive research
The idea of imagination is where narrative inquiry and
storytelling
Storytelling is the social and cultural activity of sharing narrative, stories, sometimes with improvisation, theatre, theatrics or embellishment. Every culture has its own narratives, which are shared as a means of entertainment, education, cul ...
converge within narrative methodologies. Within narrative inquiry, storytelling seeks to better understand the "why" behind human action. Story collecting as a form of narrative inquiry allows the research participants to put the
data
Data ( , ) are a collection of discrete or continuous values that convey information, describing the quantity, quality, fact, statistics, other basic units of meaning, or simply sequences of symbols that may be further interpreted for ...
into their own words and reveal the latent "why" behind their assertions.
"
Interpretive research" is a form of field research methodology that also searches for the subjective "why". Interpretive research, using methods such as those termed ""storytelling" or "narrative inquiry", does not attempt to predefine
independent variables and
dependent variables, but acknowledges context and seeks to "understand phenomena through the meanings that people assign to them."
Two influential proponents of a narrative research model are
Mark Johnson and
Alasdair MacIntyre. In his work on experiential, embodied metaphors, Johnson encourages the researcher to challenge "how you see knowledge as embodied, embedded in a culture based on narrative unity," the "construct of continuity in individual lives."
The seven "functions of narrative work" as outlined by
Catherine Kohler Riessman:
# Narrative constitutes past experiences as it provides ways for individuals to make sense of the past.
# Narrators argue with stories.
# Persuading. Using rhetorical skill to position a statement to make it persuasive/to tell it how it "really" happened. To give it authenticity or 'truth'.
# Engagement, keeping the audience in the dynamic relationship with the narrator.
# Entertainment.
# Stories can function to mislead an audience.
# Stories can mobilize others into action for progressive change.
Practices
Narrative analysis therefore can be used to acquire a deeper understanding of the ways in which a few individuals organize and derive meaning from events.
It can be particularly useful for studying the impact of social structures on an individual and how that relates to identity, intimate relationships, and family. For example:
*
Feminist
Feminism is a range of socio-political movements and ideology, ideologies that aim to define and establish the political, economic, personal, and social gender equality, equality of the sexes. Feminism holds the position that modern soci ...
scholars have found narrative analysis useful for data collection of perspectives that have been traditionally
marginalized. The method is also appropriate to
cross-cultural research. As Michael Brecher and Frank P. Harvey advocate, when asking unusual questions it is logical to ask them in an unusual manner.
*
Developmental psychology
Developmental psychology is the scientific study of how and why humans grow, change, and adapt across the course of their lives. Originally concerned with infants and children, the field has expanded to include adolescence, adult development ...
utilizes narrative inquiry to depict a child's experiences in areas such as self-regulation, problem-solving and development of self.
*Personality uses the narrative approach in order to illustrate an individual's identity over a lifespan.
*Social movements have used narrative analysis in their persuasive techniques.
[Donald E. Polkinghorne (1995). Narrative configuration in qualitative analysis. Qualitative Studies in Education, Vol. 8.]
*Political practices. Stories are connected to the flow of power in the wider world. Some narratives serve different purposes for individuals and others, for groups. Some narratives overlap both individual experiences and social.
* Promulgation of a culture: Narratives and storytelling are used to remember past events, reveal morals, entertain, relate to one another, and engage a community. Narrative inquiry helps to create an identity and demonstrate/carry on cultural values/traditions. Stories connect humans to each other and to their culture. These cultural definitions aid to make social knowledge accessible to people who are unfamiliar with the culture/situation. An example of this is how children in a given society learn from their parents and the culture around them.
Notable people
*
Jerome Bruner
*
D. Jean Clandinin
*
F. Michael Connelly
*
James Paul Gee
*
Jaber F. Gubrium
*
Mark Johnson
*
William Labov
*
Carl Leggo
*
Alasdair MacIntyre
*
Elliott Mishler
*
Catherine Kohler Riessman
*
Donald Polkinghorne
See also
*
Content analysis
*
Frame analysis
*
Hermeneutics
*
Narrative psychology
*
Narratology
Narratology is the study of narrative and narrative structure and the ways that these affect human perception. The term is an anglicisation of French ''narratologie'', coined by Tzvetan Todorov (''Grammaire du Décaméron'', 1969). Its theoretica ...
*
Organizational storytelling
*
Praxis intervention
*
Reflective practice
Reflective practice is the ability to reflect on one's actions so as to take a critical stance or attitude towards one's own practice and that of one's peers, engaging in a process of continuous adaptation and learning. According to one definiti ...
*
Thematic analysis
References
Bibliography
*
David M. Boje, ''Narrative Methods for Organizational and Communication Research'' (Thousand Oaks, CA: Sage, 2001).
*
Barbara Czarniawska-Joerges, ''Narratives in Social Science Research'' (Thousand Oaks, CA: Sage, 2004).
* D. Jean Clandinin and F. Michael Connelly,'' Narrative Inquiry: Experience and Story in Qualitative Research'' (San Francisco: Jossey-Bass Publishers, 2000).
* F. Michael Connelly and D. Jean Clandinin, "Stories of Experience and Narrative Inquiry." ''Educational Researcher'' 19, no. 5 (June–July 1990): 2–14.
* C. Conle, "Narrative Inquiry: Research Tool and Medium for Professional Development," ''European Journal of Teacher Education'' 23, no.1 (March 2000): 49–63.
*Jaber F. Gubrium & James A. Holstein. 2009. "Analyzing Narrative Reality." Thousand Oaks, CA: Sage.
*James A. Holstein & Jaber F. Gubrium (eds.). 2012. "Varieties of Narrative Analysis." Thousand Oaks, CA: Sage.
*
*
* Nona Lyons and Vicki Kubler LaBoskey, ''Narrative Inquiry in Practice: Advancing the Knowledge of Teaching'' (New York: Teachers College Press, 2002).
* Lene Nielsen and Sabine Madsen, "Storytelling as Method for Sharing Knowledge across IT Projects," ''Proceedings of the 39th Hawaii International Conference on System Sciences'', 2006
* Gary Oliver and
Dave Snowden, "Patterns of Narrative in Organizational Knowledge Sharing," in ''Knowledge Management and Narratives: Organizational Effectiveness Through Storytelling'', Georg Schreyögg and Joch Koch, eds. (Berlin: Erich Schmidt Verlag, 2005).
* Gian Pagnucci, ''Living the Narrative Life: Stories as a Tool for Meaning Making'' (Portsmouth, NH: Boynton/Cook, 2004).
* Donald Polkinghorne, ''Narrative Knowing and the Human Sciences'' (Albany: SUNY Press, 1988).
* Dave Snowden, "Complex Acts of Knowing: Paradox and Descriptive Self-Awareness," ''Journal of Knowledge Management'' 6, no. 2 (Spring 2002): 100–111.
* Dave Snowden, "Narrative Patterns: the perils and possibilities of using story in organisations," in ''Creating Value With Knowledge'', Eric Lesser and Laurence Prusak, eds. (Oxford: Oxford University Press, 2004).
{{DEFAULTSORT:Narrative Inquiry
Organizational studies
Cognitive science
Qualitative research
Inquiry
Intellectual capital