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Reliance Jio Infocomm Limited (
d/b/a A trade name, trading name, or business name is a pseudonym used by companies that do not operate under their registered company name. The term for this type of alternative name is fictitious business name. Registering the fictitious name with ...
Jio) is an Indian telecommunications company and a
subsidiary A subsidiary, subsidiary company, or daughter company is a company (law), company completely or partially owned or controlled by another company, called the parent company or holding company, which has legal and financial control over the subsidia ...
of
Jio Platforms Jio Platforms is an Indian Multinational corporation, multinational technology company, headquartered in Mumbai. It is a subsidiary of Reliance Industries. Established in 2019, it acts as a holding company for India's largest mobile network op ...
, headquartered in
Navi Mumbai Navi Mumbai (; also known as New Bombay, its official name until 1995) is a large city next to Mumbai, located in the Konkan division of the western Indian state of Maharashtra, on the mainland of India. Navi Mumbai is situated in Thane distr ...
. It operates a national
LTE LTE may refer to: Science and technology * LTE (telecommunication) (Long-Term Evolution), a mobile telephony standard ** LTE Advanced, an enhancement ** LTE Advanced Pro, a further enhancement * Compaq LTE, a line of laptop computers * Leukotrie ...
network with coverage across all 22 telecom circles. Jio offers 5G, 4G and 4G+ services all over India. Its 6G service is in the works. Jio was soft launched on 27 December 2015 with a beta for partners and employees, and became publicly available on 5 September 2016. It is the largest mobile network operator in India and the third largest mobile network operator in the world with over 46.37
crore Crore (; abbreviated cr) denotes the quantity ten million (107) and is equal to 100 lakh in the Indian numbering system. In many international contexts, the decimal quantity is formatted as 10,000,000, but when used in the context of the India ...
(463.78 million) subscribers.


History

The company was registered in Ambawadi, Ahmedabad, Gujarat, on 15 February 2007 as Infotel Broadband Services Limited (IBSL). In June 2010,
Reliance Industries Reliance Industries Limited is an Indian multinational conglomerate headquartered in Mumbai. Its businesses include energy, petrochemicals, natural gas, retail, entertainment, telecommunications, mass media, and textiles. Reliance is the ...
(RIL) bought a 95% stake in IBSL for . Although unlisted, IBSL was the only company that won broadband spectrum in all 22 circles in India in the 4G auction that took place earlier that year. Later continuing as RIL's telecom subsidiary, Infotel Broadband Services Limited was renamed as Reliance Jio Infocomm Limited (RJIL) in January 2013. In June 2015, Jio announced that it would start its operations throughout the country by the end of 2015. However, four months later in October, the company postponed the launch to the first quarter of the financial year 2016–2017. Later, in July 2015, a PIL filed in the
Supreme Court In most legal jurisdictions, a supreme court, also known as a court of last resort, apex court, high (or final) court of appeal, and court of final appeal, is the highest court within the hierarchy of courts. Broadly speaking, the decisions of ...
by an NGO called the Centre for Public Interest Litigation, through
Prashant Bhushan Prashant Bhushan (born 15 October 1956) is an Indian author and a public interest lawyer in the Supreme Court of India. He was a member of the faction of the India Against Corruption (IAC) movement known as Team Anna which supported Anna Ha ...
, challenged the grant of a pan-India license to Jio by the
Government of India The Government of India (ISO 15919, ISO: Bhārata Sarakāra, legally the Union Government or Union of India or the Central Government) is the national authority of the Republic of India, located in South Asia, consisting of States and union t ...
. The PIL also alleged that the firm was being allowed to provide voice telephony along with its 4G data service, by paying an additional fee of just which was arbitrary and unreasonable, and contributed to a loss of to the exchequer. The Indian
Department of Telecommunications The Department of Telecommunications, abbreviated to DoT, is a department of the Ministry of Communications of the executive branch of the Government of India The Government of India (ISO 15919, ISO: Bhārata Sarakāra, legally the Union ...
(DoT), however, explained that the rules for 3G and BWA spectrum didn't restrict BWA winners from providing voice telephony. As a result, the PIL was revoked, and the accusations were dismissed. The 4G services were launched internally on 27 December 2015. The company commercially launched its 4G services on 5 September 2016, offering free data and voice services until 31 December, which was later extended until 31 March 2017. Within the first month, Jio announced that it had acquired 1.6 crore (16 million) subscribers and has crossed 5 crore (50 million) subscriber mark in 83 days since its launch, subsequently crossing 100 million subscribers on 22 February 2017. , it had about 13 crore (130 million) subscribers. On 5 October 2022, it has launched 5G services to
Delhi Delhi, officially the National Capital Territory (NCT) of Delhi, is a city and a union territory of India containing New Delhi, the capital of India. Straddling the Yamuna river, but spread chiefly to the west, or beyond its Bank (geography ...
,
Mumbai Mumbai ( ; ), also known as Bombay ( ; its official name until 1995), is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India with an estimated population of 12 ...
,
Kolkata Kolkata, also known as Calcutta ( its official name until 2001), is the capital and largest city of the Indian state of West Bengal. It lies on the eastern bank of the Hooghly River, west of the border with Bangladesh. It is the primary ...
and
Chennai Chennai, also known as Madras (List of renamed places in India#Tamil Nadu, its official name until 1996), is the capital city, capital and List of cities in Tamil Nadu by population, largest city of Tamil Nadu, the southernmost states and ...
. As of March 2023, Jio 5G service was available in 365 cities across India. As of April 2023, 5G service was available across 2,500+ cities in India. In August 2023, it was announced that Jio had completed its rollout of 5G services nationwide, ahead of schedule.


Network


Spectrum frequency holding summary

Jio owns spectrum in 850 MHz and 1,800 MHz bands in India's 22
circles A circle is a shape consisting of all points in a plane that are at a given distance from a given point, the centre. The distance between any point of the circle and the centre is called the radius. The length of a line segment connecting t ...
, and also owns pan-India licensed 2,300 MHz spectrum. The spectrum is valid until 2035. Jio also picked up pan-India licenses in the 700 MHz, 3,500 MHz and 26 GHz spectrum bands in the DoT's 2022 5G auction.


Partnerships

Jio shares spectrum with Reliance Communications. The sharing deal is for 800 MHz band across seven circles other than the 10 circles for which Jio already owns. Sep 2014 – Acquired undisclosed stake in Airspan Networks for US$5 mn. Deploys Airspan's small cells throughout the network roll out phase. Sep 2016 – Jio signed a pact with BSNL for intra-circle roaming which would enable users of the operators to use each other's 4G and 2G spectrum in national roaming mode. Feb 2017 – Jio announced a partnership with
Samsung Samsung Group (; stylised as SΛMSUNG) is a South Korean Multinational corporation, multinational manufacturing Conglomerate (company), conglomerate headquartered in the Samsung Town office complex in Seoul. The group consists of numerous a ...
to work on LTE – Advanced Pro and 5G. Feb 2017 – Partnered with
Ciena Ciena Corporation is an American optical networking systems and software company based in Hanover, Maryland. The company has been described as a vital player in optical connectivity. The company reported revenues of $4 billion and more than 8,50 ...
to deploy transport SDN architecture. Reliance Jio also partnered with several OSS ( Operations Support Systems) & BSS (
Business Support System Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to ...
) companies for the deployment of services, like: SAP, HP,
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
,
Ericsson (), commonly known as Ericsson (), is a Swedish multinational networking and telecommunications company headquartered in Stockholm, Sweden. Ericsson has been a major contributor to the development of the telecommunications industry and is one ...
, Rancore, Estel Technologies, Subex and Intec Telecom Systems. However, the finalized OSS firms were Ericsson, HP and Friendly Technologies. Sep 2020 – Partners with
Cisco Systems Cisco Systems, Inc. (using the trademark Cisco) is an American multinational corporation, multinational digital communications technology conglomerate (company), conglomerate corporation headquartered in San Jose, California. Cisco develops, m ...
for 5G deployment. Sep 2020 – Announces partnership with HFCL to deploy
Fiber-optic communication Fiber-optic communication is a form of optical communication for transmitting information from one place to another by sending pulses of infrared or visible light through an optical fiber. The light is a form of carrier wave that is modul ...
to support the rollout of
FTTx Fiber to the ''x'' (FTTX; also spelled "fibre") or fiber in the loop is a generic term for any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications. As fiber optic ...
services. Oct 2022 – Contracts with
Nokia Nokia Corporation is a Finnish multinational corporation, multinational telecommunications industry, telecommunications, technology company, information technology, and consumer electronics corporation, originally established as a pulp mill in 1 ...
&
Ericsson (), commonly known as Ericsson (), is a Swedish multinational networking and telecommunications company headquartered in Stockholm, Sweden. Ericsson has been a major contributor to the development of the telecommunications industry and is one ...
for supplying standalone 5G network equipment.


Summit Digitel Infrastructure

Summit Digitel Infrastructure (formerly known as Reliance Jio Infratel Private Limited) operates 136,000 telecom sites. This division has been divested to Tower Infrastructure Trust, which is owned by Brookfield Asset Management, for a consideration of .


Products and services


Mobile broadband

The company launched its 4G broadband services throughout India in September 2016. It was slated to be released in December 2015 after some reports said that the company was waiting to receive final permits from the government. Jio offers fourth-generation (4G) data and voice services, along with peripheral services like instant messaging and streaming movies and music. On 5 October 2022, it launched 5G services to
Delhi Delhi, officially the National Capital Territory (NCT) of Delhi, is a city and a union territory of India containing New Delhi, the capital of India. Straddling the Yamuna river, but spread chiefly to the west, or beyond its Bank (geography ...
,
Mumbai Mumbai ( ; ), also known as Bombay ( ; its official name until 1995), is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India with an estimated population of 12 ...
,
Kolkata Kolkata, also known as Calcutta ( its official name until 2001), is the capital and largest city of the Indian state of West Bengal. It lies on the eastern bank of the Hooghly River, west of the border with Bangladesh. It is the primary ...
,
Chennai Chennai, also known as Madras (List of renamed places in India#Tamil Nadu, its official name until 1996), is the capital city, capital and List of cities in Tamil Nadu by population, largest city of Tamil Nadu, the southernmost states and ...
,
Varanasi Varanasi (, also Benares, Banaras ) or Kashi, is a city on the Ganges river in northern India that has a central place in the traditions of pilgrimage, death, and mourning in the Hindu world.* * * * The city has a syncretic tradition of I ...
,
Siliguri Siliguri (, ; ), also known as Shiliguri, is a major Tier ii cities in india, tier-II city in West Bengal. It forms the twin cities, Twin Cities with the neighbouring city of Jalpaiguri. The city spans areas of the Darjeeling district, Darjeel ...
,
Bangalore Bengaluru, also known as Bangalore (List of renamed places in India#Karnataka, its official name until 1 November 2014), is the Capital city, capital and largest city of the southern States and union territories of India, Indian state of Kar ...
,
Hyderabad Hyderabad is the capital and largest city of the Indian state of Telangana. It occupies on the Deccan Plateau along the banks of the Musi River (India), Musi River, in the northern part of Southern India. With an average altitude of , much ...
and
Nagpur Nagpur (; ISO 15919, ISO: ''Nāgapura'') is the second capital and third-largest city of the Indian state of Maharashtra. It is called the heart of India because of its central geographical location. It is the largest and most populated city i ...
.


JioFiber

In August 2018, Jio began to test a new
triple play In baseball or softball, a triple play (denoted as TP in baseball statistics) is the act of making three out (baseball), outs during the same play. There have only been 739 triple plays in Major League Baseball (MLB) since 1876, an average of ju ...
fiber to the home Fiber to the ''x'' (FTTX; also spelled "fibre") or fiber in the loop is a generic term for any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications. As fiber optic ...
service known tentatively as Jio GigaFiber, including
broadband internet In telecommunications, broadband or high speed is the wide- bandwidth data transmission that exploits signals at a wide spread of frequencies or several different simultaneous frequencies, and is used in fast Internet access. The transmission m ...
with speeds ranging from 100 to 1000 Mbit/s, as well as television and landline telephone services. In August 2019, it was announced that the service would officially launch on 5 September 2019 as JioFiber, in honour of the company's third anniversary. Jio also announced plans to offer streaming of films still in theatres ("First Day First Show") to eligible JioFiber subscribers. In the year 2015, the company has a network of more than of fiber optic cables in the country, over which it will be partnering with local cable operators to get broader connectivity for its broadband services.


JioBusiness

In March 2021, the company launched connectivity solutions for businesses bundled with services provided by
Jio Platforms Jio Platforms is an Indian Multinational corporation, multinational technology company, headquartered in Mumbai. It is a subsidiary of Reliance Industries. Established in 2019, it acts as a holding company for India's largest mobile network op ...
,
Reliance Retail Reliance Retail is an Indian retail company and a subsidiary of Reliance Industries. Founded in 2006, it is the largest retailer in India in terms of revenue. Its retail outlets offer foods, groceries, apparel, footwear, toys, home improvement ...
, and
Office 365 Microsoft 365 (previously called Office 365) is a product family of productivity software, collaboration and cloud-based services owned by Microsoft. It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs form ...
.


JioAirFiber

In August 2023, in the Reliance AGM, the chairman of Reliance announced that the JioAirFiber eliminates the need for the last mile fiber cable connectivity by making use of the Jio 5G wireless network, and the product was made available for purchase from 19 September 2023. The company has started installing JioAirFiber devices from 1 October 2023.


Jio SpaceFiber

On 27 October 2023, Jio launched its satellite-based GigaFiber internet service in India.


Jio Branded Devices


LYF smartphones

In June 2015, Jio entered into an agreement with domestic handset maker Intex to supply 4G handsets capable of voice over LTE (VoLTE). However, in October 2015, Jio announced that it would be launching its own mobile handset brand named LYF. On 25 January 2016, the company launched its LYF smartphone series starting with Water 1, through its chain of electronic retail outlets,
Reliance Retail Reliance Retail is an Indian retail company and a subsidiary of Reliance Industries. Founded in 2006, it is the largest retailer in India in terms of revenue. Its retail outlets offer foods, groceries, apparel, footwear, toys, home improvement ...
. Three more handset models have been released so far, namely Water 2, Earth 1, and Flame 1.


Jio Phone

JioPhone is a line of
feature phone Feature may refer to: Computing * Feature recognition, could be a hole, pocket, or notch * Feature (computer vision), could be an edge, corner or blob * Feature (machine learning), in statistics: individual measurable properties of the phenome ...
s marketed by Jio. The first model, released in August 2017 (with public pre-orders beginning 24 August 2017), was positioned as an "affordable" LTE-compatible feature phone. It runs on the
KaiOS KaiOS is a mobile Linux distribution for keypad-based mobile phones. It is designed and optimised for affordable and low-power feature phones, while retaining access to Internet services through web apps, based on the Gecko engine. KaiOS was ...
platform (derived from the defunct
Firefox OS Firefox OS (project name: ''Boot to Gecko'', also known as ''B2G'') is a discontinued Open-source software, open-source operating system made for smartphones, tablet computers, smart TVs, and Matchstick TV, dongles designed by Mozilla and exte ...
), and includes a 2.4-inch display, a dual-core processor, 4 GB of internal storage,
near-field communication Near-field communication (NFC) is a set of communication protocols that enables communication between two electronic devices over a distance of or less. NFC offers a low-speed connection through a simple setup that can be used for the boots ...
support, a suite of Jio-branded apps (including the
voice assistant A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to streaml ...
HelloJio), and a Jio-branded
application store An app store, also called an app marketplace or app catalog, is a type of digital distribution platform for computer software called applications, often in a mobile context. Apps provide a specific set of functions which, by definition, do not in ...
. It also supports a "TV cable" accessory for output to an external display. In July 2018, the company unveiled the JioPhone 2, an updated model in a keyboard bar form factor with a QWERTY keyboard and horizontal display. Jio also announced that
Facebook Facebook is a social media and social networking service owned by the American technology conglomerate Meta Platforms, Meta. Created in 2004 by Mark Zuckerberg with four other Harvard College students and roommates, Eduardo Saverin, Andre ...
,
WhatsApp WhatsApp (officially WhatsApp Messenger) is an American social media, instant messaging (IM), and voice-over-IP (VoIP) service owned by technology conglomerate Meta. It allows users to send text, voice messages and video messages, make vo ...
, and
YouTube YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in ...
apps would become available for the two phones.


JioPhone Next

The JioPhone Next is a fully-featured Android smartphone co-developed with
Google Google LLC (, ) is an American multinational corporation and technology company focusing on online advertising, search engine technology, cloud computing, computer software, quantum computing, e-commerce, consumer electronics, and artificial ...
as part of Jio's long-term partnership. It was announced on 24 June 2021, by
Mukesh Ambani Mukesh Dhirubhai Ambani (born 19 April 1957) is an Indian billionaire and businessman who is the chairman and managing director of Reliance Industries. As of May 2025, he is the richest person in Asia and The World's Billionaires, 13th richest ...
. The budget smartphone was launched in India on 4 November 2021. The JioPhone Next will be run by the indigenously built Pragati OS based on the Android Go operating system. This phone is classified as an entry-level phone and is aimed at replacing
feature phone Feature may refer to: Computing * Feature recognition, could be a hole, pocket, or notch * Feature (computer vision), could be an edge, corner or blob * Feature (machine learning), in statistics: individual measurable properties of the phenome ...
s and providing basic
smartphone A smartphone is a mobile phone with advanced computing capabilities. It typically has a touchscreen interface, allowing users to access a wide range of applications and services, such as web browsing, email, and social media, as well as multi ...
services efficiently at low specifications.


Jio Bharat

Reliance Jio has introduced a budget-friendly 4G phone called Jio Bharat at an affordable price of ₹999. The phone's sales commenced on 7 July 2023, and Reliance Jio aims to eliminate 2G technology from India through the widespread adoption of this device. The Jio Bharat Phone is specifically targeted towards individuals who are unable to afford expensive smartphones but still rely on basic features.


JioFi

JioFi is a portable broadband device brought by Reliance Digital. The JioFi device allows multiple users and mobile devices to access Jio's 4G high-speed internet connectivity and create a personal Wi-Fi hotspot.


JioDive

Reliance Jio has unveiled its JioDive
virtual reality Virtual reality (VR) is a Simulation, simulated experience that employs 3D near-eye displays and pose tracking to give the user an immersive feel of a virtual world. Applications of virtual reality include entertainment (particularly video gam ...
(VR) headset in India, to help IPL fans watch a match in 360-degree stadium view while sitting in front of a 100-inch screen. A smartphone-based virtual reality headset for
entertainment Entertainment is a form of activity that holds the attention and Interest (emotion), interest of an audience or gives pleasure and delight. It can be an idea or a task, but it is more likely to be one of the activities or events that have deve ...
,
learning Learning is the process of acquiring new understanding, knowledge, behaviors, skills, value (personal and cultural), values, Attitude (psychology), attitudes, and preferences. The ability to learn is possessed by humans, non-human animals, and ...
, gaming, and wellness.


JioTag

JioTag, an affordable object tracker, was introduced by Reliance Jio in India. By utilizing Bluetooth 5.1 technology and the JioThings app, JioTag assists in locating lost items and alerts you when you inadvertently leave your connected device behind. JioTag Air This tracking device was launched in July 2024 by Reliance Jio, as a successor to JioTag. It features Bluetooth 5.3 technology. It supports both iOS (
iOS 14 iOS 14 is the fourteenth major release of the iOS mobile operating system developed by Apple for the iPhone and iPod touch lines. Announced at the company's Worldwide Developers Conference on June 22, 2020 as the successor to iOS 13, it was rel ...
and above) and Android (version 9 and above) platforms.


Jionet Wi-Fi

Prior to its pan-India launch of 4G data and telephony services, the firm has started providing free
Wi-Fi Wi-Fi () is a family of wireless network protocols based on the IEEE 802.11 family of standards, which are commonly used for Wireless LAN, local area networking of devices and Internet access, allowing nearby digital devices to exchange data by ...
hotspot services in cities throughout India including
Surat Surat (Gujarati Language, Gujarati: ) is a city in the western Indian States and territories of India, state of Gujarat. The word Surat directly translates to ''face'' in Urdu, Gujarati language, Gujarati and Hindi. Located on the banks of t ...
,
Ahmedabad Ahmedabad ( ), also spelled Amdavad (), is the most populous city in the Indian state of Gujarat. It is the administrative headquarters of the Ahmedabad district and the seat of the Gujarat High Court. Ahmedabad's population of 5,570,585 ...
in
Gujarat Gujarat () is a States of India, state along the Western India, western coast of India. Its coastline of about is the longest in the country, most of which lies on the Kathiawar peninsula. Gujarat is the List of states and union territories ...
, and
Visakhapatnam Visakhapatnam (; List of renamed places in India, formerly known as Vizagapatam, and also referred to as Vizag, Visakha, and Waltair) is the largest and most populous metropolitan city in the States and union territories of India, Indian stat ...
in
Andhra Pradesh Andhra Pradesh (ISO 15919, ISO: , , AP) is a States and union territories of India, state on the East Coast of India, east coast of southern India. It is the List of states and union territories of India by area, seventh-largest state and th ...
,
Indore Indore (; ISO 15919, ISO: , ) is the largest and most populous Cities in India, city in the Indian state of Madhya Pradesh. The commercial capital of the state, it has been declared as the List of cleanest cities in India, cleanest city of In ...
,
Jabalpur Jabalpur, formerly Jubbulpore, is a city situated on the banks of Narmada River in the state of Madhya Pradesh, India. It is the 3rd-largest urban agglomeration of the state and the 38th-largest of the country. Jabalpur is the administrative h ...
, Dewas and
Ujjain Ujjain (, , old name Avantika, ) or Ujjayinī is a city in Ujjain district of the Indian state of Madhya Pradesh. It is the fifth-largest city in Madhya Pradesh by population and is the administrative as well as religious centre of Ujjain ...
in
Madhya Pradesh Madhya Pradesh (; ; ) is a state in central India. Its capital is Bhopal and the largest city is Indore, Indore. Other major cities includes Gwalior, Jabalpur, and Sagar, Madhya Pradesh, Sagar. Madhya Pradesh is the List of states and union te ...
, select locations of
Mumbai Mumbai ( ; ), also known as Bombay ( ; its official name until 1995), is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India with an estimated population of 12 ...
in
Maharashtra Maharashtra () is a state in the western peninsular region of India occupying a substantial portion of the Deccan Plateau. It is bordered by the Arabian Sea to the west, the Indian states of Karnataka and Goa to the south, Telangana to th ...
,
Kolkata Kolkata, also known as Calcutta ( its official name until 2001), is the capital and largest city of the Indian state of West Bengal. It lies on the eastern bank of the Hooghly River, west of the border with Bangladesh. It is the primary ...
in
West Bengal West Bengal (; Bengali language, Bengali: , , abbr. WB) is a States and union territories of India, state in the East India, eastern portion of India. It is situated along the Bay of Bengal, along with a population of over 91 million inhabi ...
,
Lucknow Lucknow () is the List of state and union territory capitals in India, capital and the largest city of the List of state and union territory capitals in India, Indian state of Uttar Pradesh and it is the administrative headquarters of the epon ...
in
Uttar Pradesh Uttar Pradesh ( ; UP) is a States and union territories of India, state in North India, northern India. With over 241 million inhabitants, it is the List of states and union territories of India by population, most populated state in In ...
,
Bhubaneswar Bhubaneswar () is the capital and the largest city of the States and territories of India, Indian state of Odisha. It is located in the Khordha district. The suburban region, especially the old town, was historically often depicted as ''Chakra ...
in
Odisha Odisha (), formerly Orissa (List of renamed places in India, the official name until 2011), is a States and union territories of India, state located in East India, Eastern India. It is the List of states and union territories of India by ar ...
,
Mussoorie Mussoorie () is a hill station and a municipal board, in Dehradun city in the Dehradun district of the Indian state of Uttarakhand. It is about from the state capital of Dehradun and north of the national capital of New Delhi. The hil ...
in
Uttarakhand Uttarakhand (, ), also known as Uttaranchal ( ; List of renamed places in India, the official name until 2007), is a States and union territories of India, state in North India, northern India. The state is bordered by Himachal Pradesh to the n ...
, Collectorate's Office in
Meerut Meerut (, ISO 15919, ISO: ''Mēraṭh'') is a city in the western region of the States and union territories of India, Indian state of Uttar Pradesh. Located in the Meerut district, it is northeast of the national capital, New Delhi, and is ...
, and at MG Road in
Vijayawada Vijayawada ( ), formerly known by its colonial name Bezawada, is the second largest city and a major commercial hub in the Andhra Pradesh state of India. The city forms an integral part of the Andhra Pradesh Capital Region and is situated on th ...
among others. In March 2016, Jio started providing free
Wi-Fi Wi-Fi () is a family of wireless network protocols based on the IEEE 802.11 family of standards, which are commonly used for Wireless LAN, local area networking of devices and Internet access, allowing nearby digital devices to exchange data by ...
internet to spectators at six cricket stadiums hosting the 2016 ICC World Twenty20 matches.


Jio apps

In May 2016, Jio launched a bundle of multimedia apps on
Google Play Google Play, also known as the Google Play Store, Play Store, or sometimes the Android Store (and was formerly Android Market), is a digital distribution service operated and developed by Google. It serves as the official app store for certifie ...
as part of its upcoming 4G services. While the apps are available to download for everyone, a user will require a Jio
SIM card A typical SIM card (mini-SIM with micro-SIM cutout)A SIM card or SIM (subscriber identity module) is an integrated circuit (IC) intended to securely store an international mobile subscriber identity (IMSI) number and its related key, which are u ...
to use some of them. Notable apps include: * MyJio – manage Jio account and digital services associated with it * JioSphere ''(formerly JioPages)'' – a web browser for Android device with VPN * JioChat – instant messaging app * JioCinema – OTT platform * JioCloud – cloud-based backup tool * JioHealthHub – health services app * JioNews – e-reader for news * JioMeet – video-conferencing platform * JioMoney – online payments/wallet app *
JioSaavn JioSaavn is an Indian music streaming service and a digital distributor of music in Hindi, Marathi, English, Malayalam, Bengali, Kannada, Tamil, Telugu, Bhojpuri, Punjabi, Chhattisgarhi and other regional languages of India. Since it wa ...
– for online and offline music streaming in English and Indian languages * JioSecurity – security app * JioTV – TV Channels streaming service * JioCall – VoLTE phone simulator * JioMart – online shopping app * JioGames – gaming platform * JioHome – home entertainment * JioThings – device tracking * JioGate – housing society solutions * JioPOS Lite – platform for partners to earn


Controversies


Issue with incumbents

In September 2016, the
Telecom Regulatory Authority of India The Telecom Regulatory Authority of India (TRAI) is a regulatory body set up by the Government of India under section 3 of the Telecom Regulatory Authority of India Act, 1997. It is the regulator of the telecommunications sector in India. ...
(TRAI) summoned Jio and the country's existing telecom operators like Airtel,
Vodafone Vodafone Group Public Limited Company () is a British Multinational company, multinational telecommunications company. Its registered office and global headquarters are in Newbury, Berkshire, England. It predominantly operates Service (economic ...
, and
Idea Cellular Idea Cellular was an Indian telecommunications company based at Mumbai, Maharashtra. It was an integrated GSM operator and had 220.00 million subscribers as of June 2018. In 2018 Idea Cellular merged with Vodafone India into Vodafone ...
to meet and discuss an issue regarding the interconnection between the operators. This was a result of Jio complaining to TRAI and Department of Telecom (DoT) about other operators not honoring their commercial agreements to let Jio use their network resources. The company further added that the operators are trying to sabotage its entry into the telecom scene. However, DoT dismissed the request and directed TRAI to help settle the dispute amicably. Moreover, the Cellular Operators Association of India (COAI) requested TRAI to include all the operators in the discussion instead of the three. The incumbent operators had previously approached the country's PMO to reiterate their stance that they "''are in no way obliged or in any position to entertain Jio's requests for interconnection points as they do not have either the network or the financial resources to terminate the latter's humongous volumes of potentially asymmetric voice traffic.''" Responding to this, Mukesh Ambani, owner of Jio, said, "''All operators have publicly said last week that they will provide this (interconnect and MNP). So, we are waiting. These are all great companies. They have their own reputations to protect. I am confident they won't violate the law.''" Commenting about number portability, he added, "The number belongs to the consumer. No operator can cause trouble if they want to change operators." However, on 12 September 2016, Idea Cellular agreed to allow Jio to use 196 of its interconnection access points.


Subscriber data breach

On 10 July 2017, Jio's customer data was allegedly leaked on the website magicapk.com. The website was suspended shortly after the news of the breach broke out.


Farmers' boycott

During the 2020–2021 Indian Farmers' Protest, farmers across multiple states in northern part of India boycotted and vandalized Jio's towers owing to allegations of Reliance Industries's support to controversial farm laws of India. Jio blamed its competitors Airtel and Vodafone for spreading rumours of "Reliance being an undue beneficiary in the farm bills", an allegation both the companies denied. The company saw a loss of around 25 lakh (2.5 million) subscribers in Punjab and Haryana between November and December 2020.


Bird deaths

In January 2021, several social media posts started circulating linking bird deaths to Jio's 5G network trials. The claims were found to be fake as 5G trials were not yet permitted. The cause of the death of the birds is determined as due to an outbreak of bird flu.


See also

* Jio Payments Bank *
JioSaavn JioSaavn is an Indian music streaming service and a digital distributor of music in Hindi, Marathi, English, Malayalam, Bengali, Kannada, Tamil, Telugu, Bhojpuri, Punjabi, Chhattisgarhi and other regional languages of India. Since it wa ...
* Reliance Foundation *
Reliance Industries Limited Reliance Industries Limited is an Indian multinational conglomerate headquartered in Mumbai. Its businesses include energy, petrochemicals, natural gas, retail, entertainment, telecommunications, mass media, and textiles. Reliance is the l ...
*
Telecommunications in India India's telecommunication network is the List of mobile network operators, second largest in the world by number of telephone users (both fixed and mobile phones) with over 1.19 billion subscribers as of September 2024. It has one of the low ...
*
List of telecom companies in India telecom services providing companies are regulated by Department of Telecommunications and TRAI under Ministry of Communications, Government of India.+91 73309 30334 Direct-to-home (DTH) operators There are 4 pay-for-use DTH service provi ...
*
List of mobile network operators For a more comprehensive list of mobile phone operators, see Mobile country codes. Terrestrial This is a list of the world's 25 largest terrestrial mobile phone network operators measured by number of subscriptions. Satellite based This i ...


References


External links

* * {{Authority control Reliance Industries subsidiaries Companies based in Mumbai Telecommunications companies of India Internet service providers of India Mobile phone companies of India Indian companies established in 2007 Indian brands 2007 establishments in Maharashtra