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Facebook is a
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
and
social networking service A social networking service (SNS), or social networking site, is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interest ...
owned by the American technology conglomerate Meta. Created in 2004 by
Mark Zuckerberg Mark Elliot Zuckerberg (; born May 14, 1984) is an American businessman who co-founded the social media service Facebook and its parent company Meta Platforms, of which he is the chairman, chief executive officer, and controlling sharehold ...
with four other
Harvard College Harvard College is the undergraduate education, undergraduate college of Harvard University, a Private university, private Ivy League research university in Cambridge, Massachusetts, United States. Part of the Harvard Faculty of Arts and Scienc ...
students and roommates,
Eduardo Saverin Eduardo Luiz Saverin ( , ; born March 19, 1982) is a Brazilian billionaire entrepreneur and angel investor, known for having co-founded Facebook. In 2012, he owned about 2% of Facebook shares, valued at approximately $2 billion at the time. Base ...
,
Andrew McCollum Andrew McCollum (born September 4, 1983) is an American angel investor and businessman. He is a co-founder of Facebook and the current chief executive officer of Philo. Education McCollum attended Harvard University with co-founder Mark Zucker ...
,
Dustin Moskovitz Dustin Aaron Moskovitz (; born May 22, 1984) is an American billionaire internet entrepreneur who co-founded Facebook, Inc. (now known as Meta Platforms) with Mark Zuckerberg, Eduardo Saverin, Andrew McCollum and Chris Hughes. In 2008, he left F ...
, and
Chris Hughes Christopher Hughes (born November 26, 1983) is an American entrepreneur and author who co-founded and served as spokesman for the online social directory and networking site Facebook until 2007. He was the publisher and editor-in-chief of ''The ...
, its name derives from the
face book A face book or facebook is a paper or online directory of individuals' photographs and names published by some American universities. In particular, the term denotes publications of this type distributed by university administrations at the start ...
directories often given to American university students. Membership was initially limited to Harvard students, gradually expanding to other North American universities. Since 2006, Facebook allows everyone to register from 13 years old, except in the case of a handful of nations, where the age requirement is 14 years. , Facebook claimed almost 3.07 billion monthly
active users Active users is a software performance metric that is commonly used to measure the level of engagement for a particular software product or object, by quantifying the number of active interactions from users or visitors within a relevant range ...
worldwide. , Facebook ranked as the third-most-visited website in the world, with 23% of its traffic coming from the United States. It was the most downloaded
mobile app A mobile application or app is a computer program or software application designed to run on a mobile device such as a smartphone, phone, tablet computer, tablet, or smartwatch, watch. Mobile applications often stand in contrast to desktop appli ...
of the 2010s. Facebook can be accessed from devices with
Internet The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
connectivity, such as
personal computer A personal computer, commonly referred to as PC or computer, is a computer designed for individual use. It is typically used for tasks such as Word processor, word processing, web browser, internet browsing, email, multimedia playback, and PC ...
s, tablets and
smartphone A smartphone is a mobile phone with advanced computing capabilities. It typically has a touchscreen interface, allowing users to access a wide range of applications and services, such as web browsing, email, and social media, as well as multi ...
s. After registering, users can create a profile revealing personal information about themselves. They can post text, photos and multimedia which are shared with any other users who have agreed to be their
friend Friendship is a relationship of mutual affection between people. It is a stronger form of interpersonal bond than an "acquaintance" or an "association", such as a classmate, neighbor, coworker, or colleague. Although there are many forms of f ...
or, with different
privacy settings Privacy settings are the part of a social networking website, web browser, or other piece of software, that allows a user to control who sees information about the user. With the growing prevalence of social networking services, opportunities for p ...
, publicly. Users can also communicate directly with each other with
Messenger Messenger, Messengers, The Messenger or The Messengers may refer to: People * Courier, a person or company that delivers messages, packages, or mail * Messenger (surname) * Bicycle messenger, a bicyclist who transports packages through cities * M ...
, edit messages (within 15 minutes after sending), join common-interest groups, and receive notifications on the activities of their Facebook friends and the pages they follow. Facebook has often been criticized over issues such as user privacy (as with the
Facebook–Cambridge Analytica data scandal In the 2010s, personal data belonging to millions of Facebook users was collected by British consulting firm Cambridge Analytica for Campaign advertising, political advertising without informed consent. The data was collected through an app call ...
), political manipulation (as with the 2016 U.S. elections) and
mass surveillance Mass surveillance is the intricate surveillance of an entire or a substantial fraction of a population in order to monitor that group of citizens. The surveillance is often carried out by Local government, local and federal governments or intell ...
. The company has also been subject to criticism over its psychological effects such as
addiction Addiction is a neuropsychological disorder characterized by a persistent and intense urge to use a drug or engage in a behavior that produces natural reward, despite substantial harm and other negative consequences. Repetitive drug use can ...
and low
self-esteem Self-esteem is confidence in one's own worth, abilities, or morals. Self-esteem encompasses beliefs about oneself (for example, "I am loved", "I am worthy") as well as emotional states, such as triumph, despair, pride, and shame. Smith and Macki ...
, and over content such as
fake news Fake news or information disorder is false or misleading information (misinformation, disinformation, propaganda, and hoaxes) claiming the aesthetics and legitimacy of news. Fake news often has the aim of damaging the reputation of a person ...
,
conspiracy theories A conspiracy theory is an explanation for an event or situation that asserts the existence of a conspiracy (generally by powerful sinister groups, often political in motivation), when other explanations are more probable.Additional sources: * ...
,
copyright infringement Copyright infringement (at times referred to as piracy) is the use of Copyright#Scope, works protected by copyright without permission for a usage where such permission is required, thereby infringing certain exclusive rights granted to the c ...
, and
hate speech Hate speech is a term with varied meaning and has no single, consistent definition. It is defined by the ''Cambridge Dictionary'' as "public speech that expresses hate or encourages violence towards a person or group based on something such as ...
. Commentators have accused Facebook of willingly facilitating the spread of such content, as well as exaggerating its number of users to appeal to advertisers.


History

The history of Facebook traces its growth from a college networking site to a global
social network A social network is a social structure consisting of a set of social actors (such as individuals or organizations), networks of Dyad (sociology), dyadic ties, and other Social relation, social interactions between actors. The social network per ...
ing service. While attending Phillips Exeter in the early 2000s, Zuckerberg met Kris Tillery. Tillery, a one-time project collaborator with Zuckerberg, would create a school-based social networking project called Photo Address Book. Photo Address Book was a digital
face book A face book or facebook is a paper or online directory of individuals' photographs and names published by some American universities. In particular, the term denotes publications of this type distributed by university administrations at the start ...
, created through a linked
database In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
composed of student information derived from the official records of the Exeter Student Council. The
database In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
contained linkages such as name, dorm-specific landline numbers, and student headshots. Mark Zuckerberg built a website called "Facemash" in 2003 while attending
Harvard University Harvard University is a Private university, private Ivy League research university in Cambridge, Massachusetts, United States. Founded in 1636 and named for its first benefactor, the History of the Puritans in North America, Puritan clergyma ...
. The site was comparable to
Hot or Not Hot or Not was a rating site that allowed users to submit photos of themselves to be rated by other users on a scale of 1 to 10, with the average becoming the photo's score. The site also offered a matchmaking engine called 'Meet Me' and an ext ...
and used photos from online
face book A face book or facebook is a paper or online directory of individuals' photographs and names published by some American universities. In particular, the term denotes publications of this type distributed by university administrations at the start ...
s, asking users to choose the 'hotter' person". Zuckerberg was reported and faced expulsion, but the charges were dropped. A "
face book A face book or facebook is a paper or online directory of individuals' photographs and names published by some American universities. In particular, the term denotes publications of this type distributed by university administrations at the start ...
" is a student directory featuring photos and personal information. In January 2004, Zuckerberg coded a new site known as "TheFacebook", stating, "It is clear that the technology needed to create a centralized Website is readily available ... the benefits are many." Zuckerberg met with Harvard student
Eduardo Saverin Eduardo Luiz Saverin ( , ; born March 19, 1982) is a Brazilian billionaire entrepreneur and angel investor, known for having co-founded Facebook. In 2012, he owned about 2% of Facebook shares, valued at approximately $2 billion at the time. Base ...
, and each agreed to invest $1,000. On February 4, 2004, Zuckerberg launched "TheFacebook". Membership was initially restricted to students of
Harvard College Harvard College is the undergraduate education, undergraduate college of Harvard University, a Private university, private Ivy League research university in Cambridge, Massachusetts, United States. Part of the Harvard Faculty of Arts and Scienc ...
.
Dustin Moskovitz Dustin Aaron Moskovitz (; born May 22, 1984) is an American billionaire internet entrepreneur who co-founded Facebook, Inc. (now known as Meta Platforms) with Mark Zuckerberg, Eduardo Saverin, Andrew McCollum and Chris Hughes. In 2008, he left F ...
,
Andrew McCollum Andrew McCollum (born September 4, 1983) is an American angel investor and businessman. He is a co-founder of Facebook and the current chief executive officer of Philo. Education McCollum attended Harvard University with co-founder Mark Zucker ...
, and
Chris Hughes Christopher Hughes (born November 26, 1983) is an American entrepreneur and author who co-founded and served as spokesman for the online social directory and networking site Facebook until 2007. He was the publisher and editor-in-chief of ''The ...
joined Zuckerberg to help manage the growth of the site. It became available successively to most universities in the US and
Canada Canada is a country in North America. Its Provinces and territories of Canada, ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the world's List of coun ...
. In 2004,
Napster Napster was an American proprietary peer-to-peer (P2P) file sharing application primarily associated with digital audio file distribution. Founded by Shawn Fanning and Sean Parker, the platform originally launched on June 1, 1999. Audio shared ...
co-founder
Sean Parker Sean Parker (born December 3, 1979) is an American entrepreneur and philanthropist, most notable for co-founding the file-sharing computer service Napster, and was the first president of the social networking website Facebook. He also co-foun ...
became company president and the company moved to
Palo Alto, California Palo Alto ( ; Spanish language, Spanish for ) is a charter city in northwestern Santa Clara County, California, United States, in the San Francisco Bay Area, named after a Sequoia sempervirens, coastal redwood tree known as El Palo Alto. Th ...
.
PayPal PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support E-commerce payment system, online money transfers; it serves as an electronic alter ...
co-founder
Peter Thiel Peter Andreas Thiel (; born 11 October 1967) is an American entrepreneur, venture capitalist, and political activist. A co-founder of PayPal, Palantir Technologies, and Founders Fund, he was the first outside investor in Facebook. According ...
gave Facebook its first investment. In 2005, the company dropped "the" from its name after purchasing the
domain name In the Internet, a domain name is a string that identifies a realm of administrative autonomy, authority, or control. Domain names are often used to identify services provided through the Internet, such as websites, email services, and more. ...
Facebook.com. In 2006, Facebook opened to everyone at least 13 years old with a valid
email address An email address identifies an email box to which messages are delivered. While early messaging systems used a variety of formats for addressing, today, email addresses follow a set of specific rules originally standardized by the Internet Enginee ...
. Facebook introduced key features like the
News Feed Facebook's Feed, formerly known as the News Feed, is a web feed feature for the social network. The feed is the primary system through which users are exposed to content posted on the network. Feed highlights information that includes profile ...
, which became central to user engagement. By late 2007, Facebook had 100,000 pages on which companies promoted themselves. Facebook had surpassed
MySpace Myspace (formerly stylized as MySpace, currently myspace; and sometimes my␣, with an elongated Whitespace character#Substitute images, open box symbol) is a social networking service based in the United States. Launched on August 1, 2003, it w ...
in global traffic and became the world's most popular
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
platform.
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
announced that it had purchased a 1.6% share of Facebook for $240 million ($ in dollars), giving Facebook an implied value of around $15 billion ($ in dollars). Facebook focused on generating revenue through
targeted advertising Targeted advertising or data-driven marketing is a form of advertising, including online advertising, that is directed towards an audience with certain traits, based on the product or person the advertiser is promoting. These traits can either ...
based on user data, a model that drove its rapid financial growth. In 2012, Facebook went public with one of the largest IPOs in tech history.
Acquisitions Mergers and acquisitions (M&A) are business transactions in which the ownership of a company, business organization, or one of their operating units is transferred to or consolidated with another entity. They may happen through direct absorpt ...
played a significant role in Facebook's dominance. In 2012, it purchased
Instagram Instagram is an American photo sharing, photo and Short-form content, short-form video sharing social networking service owned by Meta Platforms. It allows users to upload media that can be edited with Social media camera filter, filters, be ...
, followed by
WhatsApp WhatsApp (officially WhatsApp Messenger) is an American social media, instant messaging (IM), and voice-over-IP (VoIP) service owned by technology conglomerate Meta. It allows users to send text, voice messages and video messages, make vo ...
and
Oculus VR Reality Labs, formerly Oculus VR, is a business and research unit of Meta Platforms (formerly Facebook Inc.) that produces virtual reality (VR) and augmented reality (AR) hardware and software, including virtual reality headsets such as the Qu ...
in 2014, extending its influence beyond social networking into messaging and
virtual reality Virtual reality (VR) is a Simulation, simulated experience that employs 3D near-eye displays and pose tracking to give the user an immersive feel of a virtual world. Applications of virtual reality include entertainment (particularly video gam ...
. Mark Zuckerberg announces $60 billion investment in
Meta AI Meta AI is a research division of Meta (formerly Facebook) that develops artificial intelligence and augmented reality technologies. History The foundation of laboratory was announced in 2013, under the name Facebook Artificial Intelligence ...
according to
Mashable Mashable is a Online newspaper, news website, digital media platform and entertainment company founded by Pete Cashmore in 2005. History Mashable was founded by Pete Cashmore while living in Aberdeen, Scotland, in July 2004. Early iterations o ...
. The
Facebook–Cambridge Analytica data scandal In the 2010s, personal data belonging to millions of Facebook users was collected by British consulting firm Cambridge Analytica for Campaign advertising, political advertising without informed consent. The data was collected through an app call ...
in 2018 revealed misuse of user data to influence elections, sparking global outcry and leading to regulatory fines and hearings. Facebook's role in global events, including its use in organizing movements like the
Arab Spring The Arab Spring () was a series of Nonviolent resistance, anti-government protests, Rebellion, uprisings, and Insurgency, armed rebellions that spread across much of the Arab world in the early 2010s. It began Tunisian revolution, in Tunisia ...
and its impact on events like the
Rohingya genocide The Rohingya genocide is a series of ongoing persecutions and killings of the Islam in Myanmar, Muslim Rohingya people by the Tatmadaw (armed forces of Myanmar). The genocide has consisted of two phases to date: the first was a military crackd ...
in
Myanmar Myanmar, officially the Republic of the Union of Myanmar; and also referred to as Burma (the official English name until 1989), is a country in northwest Southeast Asia. It is the largest country by area in Mainland Southeast Asia and has ...
, highlighted its dual nature as a tool for both empowerment and harm. In 2021, Facebook rebranded as Meta, reflecting its shift toward building the "
metaverse The metaverse is a loosely defined term referring to virtual worlds in which users represented by avatars interact, usually in 3D and focused on social and economic connection. The term ''metaverse'' originated in the 1992 science fiction ...
" and focusing on virtual reality and
augmented reality Augmented reality (AR), also known as mixed reality (MR), is a technology that overlays real-time 3D computer graphics, 3D-rendered computer graphics onto a portion of the real world through a display, such as a handheld device or head-mounted ...
technologies.


Features

Facebook does not officially publish a maximum character limit for posts; however, multiple secondary sources report that users can post up to 63,206 characters in a single update. Posts may also include images and videos. According to Facebook's official business documentation, videos can be up to 240 minutes long and 10 GB in file size, with supported resolutions up to 1080p. Users can "friend" users, both sides must agree to being friends. Posts can be changed to be seen by everyone (public), friends, people in a certain group (group) or by selected friends (private). Users can join groups. Groups are composed of persons with shared interests. For example, they might go to the same sporting club, live in the same suburb, have the same breed of pet or share a hobby. Posts posted in a group can be seen only by those in a group, unless set to public. Users are able to buy, sell, and swap things on Facebook Marketplace or in a Buy, Swap and Sell group. Facebook users may advertise events, which can be offline, on a website other than Facebook, or on Facebook.


Website


Technical aspects

The site's primary color is blue as Zuckerberg is red–green colorblind, a realization that occurred after a test taken around 2007. Facebook was initially built using
PHP PHP is a general-purpose scripting language geared towards web development. It was originally created by Danish-Canadian programmer Rasmus Lerdorf in 1993 and released in 1995. The PHP reference implementation is now produced by the PHP Group. ...
, a popular scripting language designed for web development. PHP was used to create dynamic content and manage data on the server side of the Facebook application. Zuckerberg and co-founders chose PHP for its simplicity and ease of use, which allowed them to quickly develop and deploy the initial version of Facebook. As Facebook grew in user base and functionality, the company encountered scalability and performance challenges with PHP. In response, Facebook engineers developed tools and technologies to optimize PHP performance. One of the most significant was the creation of the HipHop Virtual Machine (
HHVM HipHop Virtual Machine (HHVM) is an Open-source software, open-source virtual machine based on Just-in-time compilation, just-in-time (JIT) compilation that serves as an execution engine for the Hack (programming language), Hack programming lang ...
). This significantly improved the performance and efficiency of PHP code execution on Facebook's servers. The site upgraded from
HTTP HTTP (Hypertext Transfer Protocol) is an application layer protocol in the Internet protocol suite model for distributed, collaborative, hypermedia information systems. HTTP is the foundation of data communication for the World Wide Web, wher ...
to the more secure
HTTPS Hypertext Transfer Protocol Secure (HTTPS) is an extension of the Hypertext Transfer Protocol (HTTP). It uses encryption for secure communication over a computer network, and is widely used on the Internet. In HTTPS, the communication protoc ...
in January 2011.


2012 architecture

Facebook is developed as one monolithic application. According to an interview in 2012 with Facebook build engineer Chuck Rossi, Facebook compiles into a 1.5 GB binary blob which is then distributed to the servers using a custom
BitTorrent BitTorrent is a Protocol (computing), communication protocol for peer-to-peer file sharing (P2P), which enables users to distribute data and electronic files over the Internet in a Decentralised system, decentralized manner. The protocol is d ...
-based release system. Rossi stated that it takes about 15 minutes to build and 15 minutes to release to the servers. The build and release process has zero downtime. Changes to Facebook are rolled out daily. Facebook used a combination platform based on
HBase HBase is an open-source non-relational distributed database modeled after Google's Bigtable and written in Java. It is developed as part of Apache Software Foundation's Apache Hadoop project and runs on top of HDFS (Hadoop Distributed File Sy ...
to store data across distributed machines. Using a tailing architecture, events are stored in log files, and the logs are tailed. The system rolls these events up and writes them to storage. The user interface then pulls the data out and displays it to users. Facebook handles requests as
AJAX Ajax may refer to: Greek mythology and tragedy * Ajax the Great, a Greek mythological hero, son of King Telamon and Periboea * Ajax the Lesser, a Greek mythological hero, son of Oileus, the king of Locris * Ajax (play), ''Ajax'' (play), by the an ...
behavior. These requests are written to a log file using
Scribe A scribe is a person who serves as a professional copyist, especially one who made copies of manuscripts before the invention of Printing press, automatic printing. The work of scribes can involve copying manuscripts and other texts as well as ...
(developed by Facebook). Data is read from these log files using Ptail, an internally built tool to aggregate data from multiple Scribe stores. It tails the log files and pulls data out. Ptail data are separated into three streams and sent to clusters in different
data center A data center is a building, a dedicated space within a building, or a group of buildings used to house computer systems and associated components, such as telecommunications and storage systems. Since IT operations are crucial for busines ...
s (Plugin impression, News feed impressions, Actions (plugin + news feed)). Puma is used to manage periods of high data flow (Input/Output or IO). Data is processed in batches to lessen the number of times needed to read and write under high demand periods. (A hot article generates many impressions and news feed impressions that cause huge data skews.) Batches are taken every 1.5 seconds, limited by memory used when creating a
hash table In computer science, a hash table is a data structure that implements an associative array, also called a dictionary or simply map; an associative array is an abstract data type that maps Unique key, keys to Value (computer science), values. ...
. Data is then output in PHP format. The backend is written in
Java Java is one of the Greater Sunda Islands in Indonesia. It is bordered by the Indian Ocean to the south and the Java Sea (a part of Pacific Ocean) to the north. With a population of 156.9 million people (including Madura) in mid 2024, proje ...
. Thrift is used as the messaging format so PHP programs can query Java services. Caching solutions display pages more quickly. The data is then sent to
MapReduce MapReduce is a programming model and an associated implementation for processing and generating big data sets with a parallel and distributed algorithm on a cluster. A MapReduce program is composed of a ''map'' procedure, which performs filte ...
servers where it is queried via Hive. This serves as a backup as the data can be recovered from Hive.


Content delivery network (CDN)

Facebook uses its own
content delivery network A content delivery network (CDN) or content distribution network is a geographically distributed network of proxy servers and their data centers. The goal is to provide high availability and performance ("speed") by distributing the service spat ...
or "edge network" under the domain fbcdn.net for serving static data. Until the mid-2010s, Facebook also relied on Akamai for CDN services.


Hack programming language

On March 20, 2014, Facebook announced a new
open-source Open source is source code that is made freely available for possible modification and redistribution. Products include permission to use and view the source code, design documents, or content of the product. The open source model is a decentrali ...
programming language called
Hack Hack may refer to: Arts, entertainment, and media Games * Hack (Unix video game), ''Hack'' (Unix video game), a 1984 roguelike video game * .hack (video game series), ''.hack'' (video game series), a series of video games by the multimedia fran ...
. Before public release, a large portion of Facebook was already running and "battle tested" using the new language.


User profile/personal timeline

Each registered user on Facebook has a personal profile that shows their posts and content. The format of individual user pages was revamped in September 2011 and became known as "Timeline", a chronological feed of a user's stories, including status updates, photos, interactions with apps and events. The layout let users add a "cover photo". Users were given more privacy settings. In 2007, Facebook launched Facebook Pages for brands and celebrities to interact with their fanbases. In June 2009, Facebook introduced a "Usernames" feature, allowing users to choose a unique nickname used in the
URL A uniform resource locator (URL), colloquially known as an address on the Web, is a reference to a resource that specifies its location on a computer network and a mechanism for retrieving it. A URL is a specific type of Uniform Resource Identi ...
for their personal profile, for easier sharing. In February 2014, Facebook expanded the gender setting, adding a custom input field that allows users to choose from a wide range of gender identities. Users can also set which set of gender-specific pronoun should be used in reference to them throughout the site. In May 2014, Facebook introduced a feature to allow users to ask for information not disclosed by other users on their profiles. If a user does not provide key information, such as location, hometown, or relationship status, other users can use a new "ask" button to send a message asking about that item to the user in a single click.


News Feed

News Feed Facebook's Feed, formerly known as the News Feed, is a web feed feature for the social network. The feed is the primary system through which users are exposed to content posted on the network. Feed highlights information that includes profile ...
appears on every user's homepage and highlights information including profile changes, upcoming events and friends' birthdays. This enabled spammers and other users to manipulate these features by creating illegitimate events or posting fake birthdays to attract attention to their profile or cause. Initially, the News Feed caused dissatisfaction among Facebook users; some complained it was too cluttered and full of undesired information, others were concerned that it made it too easy for others to track individual activities (such as relationship status changes, events, and conversations with other users). Zuckerberg apologized for the site's failure to include appropriate privacy features. Users then gained control over what types of information are shared automatically with friends. Users are now able to prevent user-set categories of friends from seeing updates about certain types of activities, including profile changes, Wall posts and newly added friends. On February 23, 2010, Facebook was granted a patent on certain aspects of its News Feed. The patent covers News Feeds in which links are provided so that one user can participate in the activity of another user. The sorting and display of stories in a user's News Feed is governed by the EdgeRank algorithm. The
Photos A photograph (also known as a photo, or more generically referred to as an ''image'' or ''picture'') is an image created by light falling on a photosensitive surface, usually photographic film or an electronic image sensor. The process and prac ...
application allows users to upload albums and photos. Each album can contain 200 photos. Privacy settings apply to individual albums. Users can " tag", or label, friends in a photo. The friend receives a notification about the tag with a link to the photo. This photo tagging feature was developed by Aaron Sittig, now a Design Strategy Lead at Facebook, and former Facebook engineer Scott Marlette back in 2006 and was only granted a
patent A patent is a type of intellectual property that gives its owner the legal right to exclude others from making, using, or selling an invention for a limited period of time in exchange for publishing an sufficiency of disclosure, enabling discl ...
in 2011. On June 7, 2012, Facebook launched its App Center to help users find games and other applications. On May 13, 2015, Facebook in association with major news portals launched "Instant Articles" to provide news on the Facebook news feed without leaving the site. In January 2017, Facebook launched Facebook Stories for
iOS Ios, Io or Nio (, ; ; locally Nios, Νιός) is a Greek island in the Cyclades group in the Aegean Sea. Ios is a hilly island with cliffs down to the sea on most sides. It is situated halfway between Naxos and Santorini. It is about long an ...
and Android in Ireland. The feature, following the format of
Snapchat Snapchat is an American multimedia social media and instant messaging app and service developed by Snap Inc., originally Snapchat Inc. One of the principal features of the app are that pictures and messages, known as "snaps", are usually availa ...
and Instagram stories, allows users to upload photos and videos that appear above friends' and followers' News Feeds and disappear after 24 hours. On October 11, 2017, Facebook introduced the 3D Posts feature to allow for uploading interactive 3D assets. On January 11, 2018, Facebook announced that it would change News Feed to prioritize friends/family content and de-emphasize content from media companies. In February 2020, Facebook announced it would spend $1 billion ($ in dollars) to license news material from publishers for the next three years; a pledge coming as the company falls under scrutiny from governments across the globe over not paying for news content appearing on the platform. The pledge would be in addition to the $600 million ($ in dollars) paid since 2018 through deals with news companies such as ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in Manchester in 1821 as ''The Manchester Guardian'' and changed its name in 1959, followed by a move to London. Along with its sister paper, ''The Guardian Weekly'', ''The Guardi ...
'' and ''
Financial Times The ''Financial Times'' (''FT'') is a British daily newspaper printed in broadsheet and also published digitally that focuses on business and economic Current affairs (news format), current affairs. Based in London, the paper is owned by a Jap ...
''. In March and April 2021, in response to Apple announcing changes to its iOS device's
Identifier for Advertisers Apple's Identifier for Advertisers (IDFA) is a unique random device identifier Apple generates and assigns to every device. It is intended to be used by advertisers to deliver personalized ads and attribute ad interactions for ad retargeting. Use ...
policy, which included requiring app developers to directly request to users the ability to track on an opt-in basis, Facebook purchased full-page newspaper advertisements attempting to convince users to allow tracking, highlighting the effects targeted ads have on small businesses. Facebook's efforts were ultimately unsuccessful, as
Apple An apple is a round, edible fruit produced by an apple tree (''Malus'' spp.). Fruit trees of the orchard or domestic apple (''Malus domestica''), the most widely grown in the genus, are agriculture, cultivated worldwide. The tree originated ...
released iOS 14.5 in late April 2021, containing the feature for users in what has been deemed "App Tracking Transparency". Moreover, statistics from
Verizon Communications Verizon Communications Inc. ( ), is an American telecommunications company headquartered in New York City. It is the world's second-largest telecommunications company by revenue and its mobile network is the largest wireless carrier in the ...
subsidiary Flurry Analytics show 96% of all iOS users in the United States are not permitting tracking at all, and only 12% of worldwide iOS users are allowing tracking, which some news outlets deem "Facebook's nightmare", among similar terms. Despite the news, Facebook stated that the new policy and software update would be "manageable".


Like button

The "like" button, stylized as a "thumbs up" icon, was first enabled on February 9, 2009, and enables users to easily interact with status updates, comments, photos and videos, links shared by friends, and advertisements. Once clicked by a user, the designated content is more likely to appear in friends'
News Feed Facebook's Feed, formerly known as the News Feed, is a web feed feature for the social network. The feed is the primary system through which users are exposed to content posted on the network. Feed highlights information that includes profile ...
s. The button displays the number of other users who have liked the content. The like button was extended to comments in June 2010. In February 2016, Facebook expanded Like into "Reactions", allowing users to choose from five pre-defined emotions: "Love", "Haha", "Wow", "Sad", or "Angry". In late April 2020, during the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
, a new "Care" reaction was added.


Instant messaging

Facebook Messenger is an
instant messaging Instant messaging (IM) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time) transmission of messages between two or more parties over the Internet or another computer network. Originally involv ...
service and software application. It began as Facebook Chat in 2008, was revamped in 2010 and eventually became a standalone mobile app in August 2011, while remaining part of the user page on browsers. Complementing regular conversations, Messenger lets users make one-to-one and group
voice The human voice consists of sound made by a human being using the vocal tract, including talking, singing, laughing, crying, screaming, shouting, humming or yelling. The human voice frequency is specifically a part of human sound produ ...
and
video calls Videotelephony (also known as videoconferencing or video calling) is the use of audio signal, audio and video for simultaneous two-way communication. Today, videotelephony is widespread. There are many terms to refer to videotelephony. ''Vide ...
. Its Android app has integrated support for
SMS Short Message Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile phones exchange short text messages, t ...
and "Chat Heads", which are round profile photo icons appearing on-screen regardless of what app is open, while both apps support multiple accounts, conversations with optional
end-to-end encryption End-to-end encryption (E2EE) is a method of implementing a secure communication system where only communicating users can participate. No one else, including the system provider, telecom providers, Internet providers or malicious actors, can ...
and "Instant Games". Some features, including sending money and requesting transportation, are limited to the United States. In 2017, Facebook added "Messenger Day", a feature that lets users share photos and videos in a story-format with all their friends with the content disappearing after 24 hours; Reactions, which lets users tap and hold a message to add a reaction through an
emoji An emoji ( ; plural emoji or emojis; , ) is a pictogram, logogram, ideogram, or smiley embedded in text and used in electronic messages and web pages. The primary function of modern emoji is to fill in emotional cues otherwise missing from type ...
; and Mentions, which lets users in group conversations type @ to give a particular user a notification. In April 2020, Facebook began rolling out a new feature called Messenger Rooms, a video chat feature that allows users to chat with up to 50 people at a time. In July 2020, Facebook added a new feature in Messenger that lets iOS users to use Face ID or Touch ID to lock their chats. The feature is called App Lock and is a part of several changes in Messenger regarding privacy and security. On October 13, 2020, the Messenger application introduced cross-app messaging with Instagram, which was launched in September 2021. In addition to the integrated messaging, the application announced the introduction of a new logo, which will be an amalgamation of the Messenger and Instagram logo. Businesses and users can interact through Messenger with features such as tracking purchases and receiving notifications, and interacting with customer service representatives. Third-party developers can integrate apps into Messenger, letting users enter an app while inside Messenger and optionally share details from the app into a chat. Developers can build
chatbots A chatbot (originally chatterbot) is a software application or web interface designed to have textual or spoken conversations. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of main ...
into Messenger, for uses such as news publishers building bots to distribute news. The M virtual assistant (U.S.) scans chats for keywords and suggests relevant actions, such as its payments system for users mentioning money. Group chatbots appear in Messenger as "Chat Extensions". A "Discovery" tab allows finding bots, and enabling special, branded QR codes that, when scanned, take the user to a specific bot.


Privacy policy

Facebook's data policy outlines its policies for collecting, storing, and sharing user's data. Facebook enables users to control access to individual posts and their profile through
privacy settings Privacy settings are the part of a social networking website, web browser, or other piece of software, that allows a user to control who sees information about the user. With the growing prevalence of social networking services, opportunities for p ...
. The user's name and profile picture (if applicable) are public. Facebook's revenue depends on targeted advertising, which involves analyzing user data to decide which ads to show each user. Facebook buys data from third parties, gathered from both online and offline sources, to supplement its own data on users. Facebook maintains that it does not share data used for targeted advertising with the advertisers themselves. The company states:
"We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don't share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information to advertisers (for example, that an ad was seen by a woman between the ages of 25 and 34 who lives in Madrid and likes software engineering) to help them better understand their audience. We also confirm which Facebook ads led you to make a purchase or take an action with an advertiser."
, Facebook claims it uses the following policy for sharing user data with third parties:
Apps, websites, and third-party integrations on or using our Products. When you choose to use third-party apps, websites, or other services that use, or are integrated with, our Products, they can receive information about what you post or share. For example, when you play a game with your Facebook friends or use a Facebook Comment or Share button on a website, the game developer or website can receive information about your activities in the game or receive a comment or link that you share from the website on Facebook. Also, when you download or use such third-party services, they can access your public profile on Facebook, and any information that you share with them. Apps and websites you use may receive your list of Facebook friends if you choose to share it with them. But apps and websites you use will not be able to receive any other information about your Facebook friends from you, or information about any of your Instagram followers (although your friends and followers may, of course, choose to share this information themselves). Information collected by these third-party services is subject to their own terms and policies, not this one. Devices and operating systems providing native versions of Facebook and Instagram (i.e. where we have not developed our own first-party apps) will have access to all information you choose to share with them, including information your friends share with you, so they can provide our core functionality to you. Note: We are in the process of restricting developers' data access even further to help prevent abuse. For example, we will remove developers' access to your Facebook and Instagram data if you haven't used their app in 3 months, and we are changing Login, so that in the next version, we will reduce the data that an app can request without app review to include only name, Instagram username and bio, profile photo and email address. Requesting any other data will require our approval.
Facebook will also share data with
law enforcement Law enforcement is the activity of some members of the government or other social institutions who act in an organized manner to enforce the law by investigating, deterring, rehabilitating, or punishing people who violate the rules and norms gove ...
if needed to. Facebook's policies have changed repeatedly since the service's debut, amid a series of controversies covering everything from how well it secures user data, to what extent it allows users to control access, to the kinds of access given to third parties, including businesses, political campaigns and governments. These facilities vary according to country, as some nations require the company to make data available (and limit access to services), while the European Union's
GDPR The General Data Protection Regulation (Regulation (EU) 2016/679), abbreviated GDPR, is a European Union regulation on information privacy in the European Union (EU) and the European Economic Area (EEA). The GDPR is an important component of ...
regulation mandates additional privacy protections.


Bug Bounty Program

On July 29, 2011, Facebook announced its Bug Bounty Program that paid security researchers a minimum of $500 ($ in dollars) for reporting security holes. The company promised not to pursue "white hat" hackers who identified such problems. This led researchers in many countries to participate, particularly in India and Russia.


Reception


Userbase

Facebook's rapid growth began as soon as it became available and continued through 2018, before beginning to decline. Facebook passed 100 million registered users in 2008, and 500 million in July 2010. According to the company's data at the July 2010 announcement, half of the site's membership used Facebook daily, for an average of 34 minutes, while 150 million users accessed the site by mobile. In October 2012, Facebook's monthly active users passed one billion, with 600 million mobile users, 219 billion photo uploads, and 140 billion friend connections. The 2 billion user mark was crossed in June 2017. In November 2015, after skepticism about the accuracy of its "monthly active users" measurement, Facebook changed its definition to a logged-in member who visits the Facebook site through the web browser or mobile app, or uses the
Facebook Messenger Messenger, formerly known as Facebook Messenger, is an American proprietary instant messaging service developed by Meta Platforms. Originally developed as Facebook Chat in 2008, the client application of Messenger is currently available o ...
app, in the 30-day period prior to the measurement. This excluded the use of third-party services with Facebook integration, which was previously counted. From 2017 to 2019, the percentage of the U.S. population over the age of 12 who use Facebook has declined, from 67% to 61% (a decline of some 15 million U.S. users), with a higher drop-off among younger Americans (a decrease in the percentage of U.S. 12- to 34-year-olds who are users from 58% in 2015 to 29% in 2019).Abrar Al-Heeti
Facebook lost 15 million US users in the past two years, report says
CNET (March 6, 2019).
Nick Statt
Facebook's US user base declined by 15 million since 2017, according to survey
''The Verge'' (March 6, 2019).
The decline coincided with an increase in the popularity of Instagram, which is also owned by Meta. The number of daily active users experienced a quarterly decline for the first time in the last quarter of 2021, down to 1.929 billion from 1.930 billion, but increased again the next quarter despite being banned in Russia. Historically, commentators have offered predictions of Facebook's decline or end, based on causes such as a declining user base; the legal difficulties of being a
closed platform A closed platform, walled garden, or closed ecosystem is a software system wherein the carrier or service provider has control over applications, content, and/or media, and restricts convenient access to non-approved applicants or content. This ...
, inability to generate revenue, inability to offer user privacy, inability to adapt to mobile platforms, or Facebook ending itself to present a next generation replacement; or Facebook's role in
Russian interference in the 2016 United States elections The Russian government conducted Foreign electoral intervention, foreign electoral interference in the 2016 United States elections with the goals of sabotaging the Hillary Clinton 2016 presidential campaign, presidential campaign of Hillar ...
. File:Population pyramid of Facebook users by age.png,
Population pyramid A population pyramid (age structure diagram) or "age-sex pyramid" is a graphical illustration of the distribution of a population (typically that of a country or region of the world) by age groups and sex; it typically takes the shape of a pyramid ...
of Facebook users by age


Demographics

The highest number of Facebook users as of April 2023 are from India and the United States, followed by Indonesia, Brazil, Mexico and the Philippines. Region-wise, the highest number of users in 2018 are from Asia-Pacific (947 million) followed by Europe (381 million) and US-Canada (242 million). The rest of the world has 750 million users. Over the 2008–2018 period, the percentage of users under 34 declined to less than half of the total.


Censorship

In many countries the social networking sites and mobile apps have been blocked temporarily, intermittently, or permanently, including:
Brazil Brazil, officially the Federative Republic of Brazil, is the largest country in South America. It is the world's List of countries and dependencies by area, fifth-largest country by area and the List of countries and dependencies by population ...
,
China China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
,
Iran Iran, officially the Islamic Republic of Iran (IRI) and also known as Persia, is a country in West Asia. It borders Iraq to the west, Turkey, Azerbaijan, and Armenia to the northwest, the Caspian Sea to the north, Turkmenistan to the nort ...
,
Vietnam Vietnam, officially the Socialist Republic of Vietnam (SRV), is a country at the eastern edge of mainland Southeast Asia, with an area of about and a population of over 100 million, making it the world's List of countries and depende ...
,
Pakistan Pakistan, officially the Islamic Republic of Pakistan, is a country in South Asia. It is the List of countries and dependencies by population, fifth-most populous country, with a population of over 241.5 million, having the Islam by country# ...
,
Syria Syria, officially the Syrian Arab Republic, is a country in West Asia located in the Eastern Mediterranean and the Levant. It borders the Mediterranean Sea to the west, Turkey to Syria–Turkey border, the north, Iraq to Iraq–Syria border, t ...
, and
North Korea North Korea, officially the Democratic People's Republic of Korea (DPRK), is a country in East Asia. It constitutes the northern half of the Korea, Korean Peninsula and borders China and Russia to the north at the Yalu River, Yalu (Amnok) an ...
. In May 2018, the government of
Papua New Guinea Papua New Guinea, officially the Independent State of Papua New Guinea, is an island country in Oceania that comprises the eastern half of the island of New Guinea and offshore islands in Melanesia, a region of the southwestern Pacific Ocean n ...
announced that it would ban Facebook for a month while it considered the impact of the website on the country, though no ban has since occurred. In 2019, Facebook announced it would start enforcing its ban on users, including
influencer A social media influencer, or simply influencer (also known as an online influencer), is a person who builds a grassroots online presence through engaging content such as photos, videos, and updates. This is done by using direct audience intera ...
s, promoting any vape,
tobacco Tobacco is the common name of several plants in the genus '' Nicotiana'' of the family Solanaceae, and the general term for any product prepared from the cured leaves of these plants. More than 70 species of tobacco are known, but the ...
products, or
weapon A weapon, arm, or armament is any implement or device that is used to deter, threaten, inflict physical damage, harm, or kill. Weapons are used to increase the efficacy and efficiency of activities such as hunting, crime (e.g., murder), law ...
s on its platforms.


Criticisms and controversies

Facebook's importance and scale has led to criticisms in many domains. Issues include
Internet privacy Internet privacy involves the right or mandate of personal privacy concerning the storage, re-purposing, provision to third parties, and display of information pertaining to oneself via the Internet. Internet privacy is a subset of data privacy. P ...
, excessive retention of user information, its
facial recognition Facial recognition or face recognition may refer to: *Face detection, often a step done before facial recognition *Face perception, the process by which the human brain understands and interprets the face *Pareidolia, which involves, in part, seein ...
software,
DeepFace DeepFace is a deep learning facial recognition system created by a research group at Facebook. It identifies human faces in digital images. The program employs a nine-layer neural network with over 120 million connection weights and was trained on ...
its addictive quality and its role in the workplace, including employer access to employee accounts. Facebook has been criticized for electricity usage, tax avoidance, real-name user requirement policies, censorship and its involvement in the United States
PRISM PRISM is a code name for a program under which the United States National Security Agency (NSA) collects internet communications from various U.S. internet companies. The program is also known by the SIGAD . PRISM collects stored internet ...
surveillance program. According to ''
The Express Tribune ''The Express Tribune'' is a daily English-language newspaper based in Pakistan. It is the flagship publication of the '' Lakson Group'' media group. It is Pakistan's only internationally affiliated newspaper in a partnership with the '' Intern ...
'', Facebook "avoided billions of dollars in tax using offshore companies". Facebook is alleged to have harmful psychological effects on its users, including feelings of jealousy and stress, a lack of attention and social media addiction. According to Kaufmann et al., mothers' motivations for using social media are often related to their social and mental health. European antitrust regulator
Margrethe Vestager Margrethe Vestager (; born 13 April 1968) is a Denmark, Danish politician who formerly served as Executive Vice President of the European Commission for A Europe Fit for the Digital Age between December 2019 and November 2024 in the Von Der Leye ...
stated that Facebook's terms of service relating to private data were "unbalanced". Facebook has been criticized for allowing users to publish illegal or offensive material. Specifics include
copyright A copyright is a type of intellectual property that gives its owner the exclusive legal right to copy, distribute, adapt, display, and perform a creative work, usually for a limited time. The creative work may be in a literary, artistic, ...
and
intellectual property Intellectual property (IP) is a category of property that includes intangible creations of the human intellect. There are many types of intellectual property, and some countries recognize more than others. The best-known types are patents, co ...
infringement,
hate speech Hate speech is a term with varied meaning and has no single, consistent definition. It is defined by the ''Cambridge Dictionary'' as "public speech that expresses hate or encourages violence towards a person or group based on something such as ...
, incitement of rape and terrorism,
fake news Fake news or information disorder is false or misleading information (misinformation, disinformation, propaganda, and hoaxes) claiming the aesthetics and legitimacy of news. Fake news often has the aim of damaging the reputation of a person ...
, and crimes, murders, and livestreaming violent incidents. Commentators have accused Facebook of willingly facilitating the spread of such content.
Sri Lanka Sri Lanka, officially the Democratic Socialist Republic of Sri Lanka, also known historically as Ceylon, is an island country in South Asia. It lies in the Indian Ocean, southwest of the Bay of Bengal, separated from the Indian subcontinent, ...
blocked both Facebook and WhatsApp in May 2019 after anti-Muslim riots, the worst in the country since the Easter Sunday bombing in the same year as a temporary measure to maintain peace in Sri Lanka. Facebook removed 3 billion fake accounts only during the last quarter of 2018 and the first quarter of 2019; in comparison, the social network reports 2.39 billion monthly active users. In late July 2019, the company announced it was under
antitrust Competition law is the field of law that promotes or seeks to maintain market competition by regulating anti-competitive conduct by companies. Competition law is implemented through public and private enforcement. It is also known as antitrust l ...
investigation by the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) United States antitrust law, antitrust law and the promotion of consumer protection. It ...
. The consumer advocacy group
Which? ''Which?'' is a United Kingdom brand name that promotes informed consumer choice in the purchase of goods and services by testing products, highlighting inferior products or services, raising awareness of consumer rights, and offering indepen ...
claimed individuals were still utilizing Facebook to set up fraudulent five-star ratings for products. The group identified 14 communities that exchange reviews for either money or complimentary items such as watches, earbuds, and sprinklers.


Privacy concerns

Facebook has experienced a steady stream of controversies over how it handles user privacy, repeatedly adjusting its privacy settings and policies. Since 2009, Facebook has been participating in the PRISM secret program, sharing with the US
National Security Agency The National Security Agency (NSA) is an intelligence agency of the United States Department of Defense, under the authority of the director of national intelligence (DNI). The NSA is responsible for global monitoring, collection, and proces ...
audio, video, photographs, e-mails, documents and connection logs from user profiles, among other social media services. On November 29, 2011, Facebook settled
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) United States antitrust law, antitrust law and the promotion of consumer protection. It ...
charges that it deceived consumers by failing to keep privacy promises. In August 2013 High-Tech Bridge published a study showing that links included in Facebook messaging service messages were being accessed by Facebook. In January 2014 two users filed a lawsuit against Facebook alleging that their privacy had been violated by this practice. On June 7, 2018, Facebook announced that a bug had resulted in about 14 million Facebook users having their default sharing setting for all new posts set to "public". Its data-sharing agreement with Chinese companies such as
Huawei Huawei Technologies Co., Ltd. ("Huawei" sometimes stylized as "HUAWEI"; ; zh, c=华为, p= ) is a Chinese multinational corporationtechnology company in Longgang, Shenzhen, Longgang, Shenzhen, Guangdong. Its main product lines include teleco ...
came under the scrutiny of US lawmakers, although the information accessed was not stored on Huawei servers and remained on users' phones. On April 4, 2019, half a billion records of Facebook users were found exposed on
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
cloud servers, containing information about users' friends, likes, groups, and checked-in locations, as well as names, passwords and email addresses. The phone numbers of at least 200 million Facebook users were found to be exposed on an open online database in September 2019. They included 133 million US users, 18 million from the UK, and 50 million from users in
Vietnam Vietnam, officially the Socialist Republic of Vietnam (SRV), is a country at the eastern edge of mainland Southeast Asia, with an area of about and a population of over 100 million, making it the world's List of countries and depende ...
. After removing duplicates, the 419 million records have been reduced to 219 million. The database went offline after TechCrunch contacted the web host. It is thought the records were amassed using a tool that Facebook disabled in April 2018 after the
Cambridge Analytica Cambridge Analytica Ltd. (CA), previously known as SCL USA, was a British political consulting firm that came to prominence through the Facebook–Cambridge Analytica data scandal. It was started in 2013, as a subsidiary of the private intell ...
controversy. A Facebook spokeswoman said in a statement: "The dataset is old and appears to have information obtained before we made changes last year...There is no evidence that Facebook accounts were compromised." Facebook's privacy problems resulted in companies like Viber Media and
Mozilla Mozilla is a free software community founded in 1998 by members of Netscape. The Mozilla community uses, develops, publishes and supports Mozilla products, thereby promoting free software and open standards. The community is supported institution ...
discontinuing advertising on Facebook's platforms. A January 2024 study by
Consumer Reports Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. Founded ...
found that among a self-selected group of volunteer participants, each user is monitored or tracked by over two thousand companies on average. LiveRamp, a San Francisco-based data broker, is responsible for 96 per cent of the data. Other companies such as
Home Depot The Home Depot, Inc., often referred to as Home Depot, is an American multinational corporation, multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportat ...
,
Macy's Macy's is an American department store chain founded in 1858 by Rowland Hussey Macy. The first store was located in Manhattan on Sixth Avenue between 13th and 14th Streets, south of the present-day flagship store at Herald Square on West 34 ...
, and
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
are involved as well. In March 2024, a court in California released documents detailing Facebook's 2016 "Project Ghostbusters". The project was aimed at helping Facebook compete with
Snapchat Snapchat is an American multimedia social media and instant messaging app and service developed by Snap Inc., originally Snapchat Inc. One of the principal features of the app are that pictures and messages, known as "snaps", are usually availa ...
and involved Facebook trying to develop decryption tools to collect, decrypt, and analyze traffic that users generated when visiting Snapchat and, eventually, YouTube and Amazon. The company eventually used its tool Onavo to initiate man-in-the-middle attacks and read users' traffic before it was encrypted.


Racial bias

Facebook was accused of committing "systemic" racial bias by the
Equal Employment Opportunity Commission The U.S. Equal Employment Opportunity Commission (EEOC) is a federal agency that was established via the Civil Rights Act of 1964 to administer and enforce civil rights laws against workplace discrimination. The EEOC investigates discrimination ...
based on the complaints of three rejected candidates and a current employee of the company. The three rejected employees along with the Operational Manager at Facebook as of March 2021 accused the firm of discriminating against Black people. The EEOC initiated an investigation into the case in March 2021.


Shadow profiles

A " shadow profile" refers to the data Facebook collects about individuals without their explicit permission. For example, the "like" button that appears on third-party websites allows the company to collect information about an individual's internet browsing habits, even if the individual is not a Facebook user. Data can also be collected by other users. For example, a Facebook user can link their email account to their Facebook to find friends on the site, allowing the company to collect the email addresses of users and non-users alike. Over time, countless data points about an individual are collected; any single data point perhaps cannot identify an individual, but together allows the company to form a unique "profile". This practice has been criticized by those who believe people should be able to opt-out of involuntary data collection. Additionally, while Facebook users have the ability to download and inspect the data they provide to the site, data from the user's "shadow profile" is not included, and non-users of Facebook do not have access to this tool regardless. The company has also been unclear whether or not it is possible for a person to revoke Facebook's access to their "shadow profile".


Cambridge Analytica

Facebook customer Global Science Research sold information on over 87 million Facebook users to Cambridge Analytica, a political data analysis firm led by Alexander Nix. While approximately 270,000 people used the app, Facebook's
API An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...
permitted data collection from their friends without their knowledge. At first Facebook downplayed the significance of the breach, and suggested that Cambridge Analytica no longer had access. Facebook then issued a statement expressing alarm and suspended Cambridge Analytica. Review of documents and interviews with former Facebook employees suggested that Cambridge Analytica still possessed the data. This was a violation of Facebook's
consent decree A consent decree is an agreement or settlement that resolves a dispute between two parties without admission of guilt (in a criminal case) or liability (in a civil case). Most often it is such a type of settlement in the United States. The ...
with the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) United States antitrust law, antitrust law and the promotion of consumer protection. It ...
. This violation potentially carried a penalty of $40,000 ($ in dollars) per occurrence, totalling trillions of dollars. According to ''The Guardian'', both Facebook and Cambridge Analytica threatened to sue the newspaper if it published the story. After publication, Facebook claimed that it had been "lied to". On March 23, 2018, the
English High Court The High Court of Justice in London, known properly as His Majesty's High Court of Justice in England, together with the Court of Appeal and the Crown Court, are the Senior Courts of England and Wales. Its name is abbreviated as EWHC (England ...
granted an application by the
Information Commissioner's Office The Information Commissioner's Office (ICO) is a non-departmental public body which reports directly to the Parliament of the United Kingdom and is sponsored by the Department for Science, Innovation and Technology. It is the independent regu ...
for a warrant to search Cambridge Analytica's London offices, ending a standoff between Facebook and the Information Commissioner over responsibility. On March 25, Facebook published a statement by Zuckerberg in major UK and US newspapers apologizing over a "breach of trust". On March 26, the
Federal Trade Commission The Federal Trade Commission (FTC) is an independent agency of the United States government whose principal mission is the enforcement of civil (non-criminal) United States antitrust law, antitrust law and the promotion of consumer protection. It ...
opened an investigation into the matter. The controversy led Facebook to end its partnerships with data brokers who aid advertisers in targeting users. On April 24, 2019, Facebook said it could face a fine between $3 billion ($ in dollars) to $5 billion ($ in dollars) as the result of an investigation by the Federal Trade Commission. On July 24, 2019, the FTC fined Facebook $5 billion, the largest penalty ever imposed on a company for violating consumer privacy. Additionally, Facebook had to implement a new privacy structure, follow a 20-year settlement order, and allow the FTC to monitor Facebook. Cambridge Analytica's CEO and a developer faced restrictions on future business dealings and were ordered to destroy any personal information they collected. Cambridge Analytica filed for bankruptcy. Facebook also implemented additional privacy controls and settings in part to comply with the European Union's
General Data Protection Regulation The General Data Protection Regulation (Regulation (EU) 2016/679), abbreviated GDPR, is a European Union regulation on information privacy in the European Union (EU) and the European Economic Area (EEA). The GDPR is an important component of ...
(GDPR), which took effect in May. Facebook also ended its active opposition to the
California Consumer Privacy Act The California Consumer Privacy Act (CCPA) is a state statute intended to enhance privacy rights and consumer protection for residents of the state of California in the United States. The bill was passed by the California State Legislature and si ...
. Some, such as
Meghan McCain Meghan Marguerite McCain (born October 23, 1984) is an American television personality, columnist, and author. She has worked for ABC News (United States), ABC News, Fox News, and MSNBC. She is the daughter of politician John McCain and diplomat ...
, have drawn an equivalence between the use of data by Cambridge Analytica and the Barack Obama's 2012 campaign, which, according to ''
Investor's Business Daily ''Investor's Business Daily'' (''IBD'') is an American newspaper and website covering the stock market, international business, finance, and economics. Founded in 1984 by William O'Neil as a print newspaper, it is owned by News Corp and headquar ...
'', "encouraged supporters to download an Obama 2012 Facebook app that, when activated, let the campaign collect Facebook data both on users and their friends." Carol Davidsen, the Obama for America (OFA) former director of integration and media analytics, wrote that "Facebook was surprised we were able to suck out the whole
social graph A social graph is a graph that represents social relations between entities. It is a model or representation of a social network. The social graph has been referred to as "the global mapping of everybody and how they're related". The term w ...
, but they didn't stop us once they realised that was what we were doing".
PolitiFact PolitiFact.com is an American nonprofit project operated by the Poynter Institute in St. Petersburg, Florida, with offices there and in Washington, D.C. It began in 2007 as a project of the ''Tampa Bay Times'' (then the ''St. Petersburg Times ...
has rated McCain's statements "Half-True", on the basis that "in Obama's case, direct users knew they were handing over their data to a political campaign" whereas with Cambridge Analytica, users thought they were only taking a personality quiz for academic purposes, and while the Obama campaign only used the data "to have their supporters contact their most persuadable friends", Cambridge Analytica "targeted users, friends and lookalikes directly with digital ads."


DataSpii

In July 2019, cybersecurity researcher Sam Jadali exposed a catastrophic data leak known as
DataSpii DataSpii (pronounced data-spy) is a leak that directly compromised the private data of as many as 4 million Chrome and Firefox users via at least eight browser extensions. The eight browser extensions included Hover Zoom, SpeakIt!, SuperZoom, Save ...
involving data provider DDMR and marketing intelligence company Nacho Analytics (NA). Branding itself as the "God mode for the internet", NA through DDMR, provided its members access to private Facebook photos and Facebook Messenger attachments including tax returns. DataSpii harvested data from millions of Chrome and Firefox users through compromised browser extensions. The NA website stated it collected data from millions of opt-in users. Jadali, along with journalists from ''Ars Technica'' and ''The Washington Post'', interviewed impacted users, including a ''Washington Post'' staff member. According to the interviews, the impacted users did not consent to such collection. DataSpii demonstrated how a compromised user exposed the data of others, including the private photos and Messenger attachments belonging to a Facebook user's network of friends. DataSpii exploited Facebook's practice of making private photos and Messenger attachments publicly accessible via unique URLs. To bolster security in this regard, Facebook appends query strings in the URLs so as to limit the period of accessibility. Nevertheless, NA provided real-time access to these unique URLs, which were intended to be secure. This allowed NA members to access the private content within the restricted time frame designated by Facebook. ''The Washington Post''s Geoffrey Fowler, in collaboration with Jadali, opened Fowler's private Facebook photo in a browser with a compromised browser extension. Within minutes, they anonymously retrieved the "private" photo. To validate this proof-of-concept, they searched for Fowler's name using NA, which yielded his photo as a search result. In addition, Jadali discovered Fowler's ''Washington Post'' colleague, Nick Mourtoupalas, was directly impacted by DataSpii. Jadali's investigation elucidated how DataSpii disseminated private data to additional third-parties, including foreign entities, within minutes of the data being acquired. In doing so, he identified the third-parties who were scraping, storing, and potentially enabling the facial-recognition of individuals in photos being furnished by DataSpii.


Breaches

On September 28, 2018, Facebook experienced a major breach in its security, exposing the data of 50 million users. The data breach started in July 2017 and was discovered on September 16. Facebook notified users affected by the exploit and logged them out of their accounts. In March 2019, Facebook confirmed a password compromise of millions of Facebook lite application users also affected millions of Instagram users. The reason cited was the storage of password as plain text instead of encryption which could be read by its employees. On December 19, 2019, security researcher Bob Diachenko discovered a database containing more than 267 million Facebook user IDs, phone numbers, and names that were left exposed on the web for anyone to access without a password or any other authentication. In February 2020, Facebook encountered a major security breach in which its official
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
account was hacked by a
Saudi Arabia Saudi Arabia, officially the Kingdom of Saudi Arabia (KSA), is a country in West Asia. Located in the centre of the Middle East, it covers the bulk of the Arabian Peninsula and has a land area of about , making it the List of Asian countries ...
-based group called " OurMine". The group has a history of actively exposing high-profile social media profiles' vulnerabilities. In April 2021, ''The Guardian'' reported approximately half a billion users' data had been stolen including birthdates and phone numbers. Facebook alleged it was "old data" from a problem fixed in August 2019 despite the data's having been released a year and a half later only in 2021; it declined to speak with journalists, had apparently not notified regulators, called the problem "unfixable", and said it would not be advising users. In September 2024, Meta paid a $101 million fine for storing up to 600 million passwords of Facebook and Instagram users in plain text. The practice was initially discovered in 2019, though reports indicate passwords were stored in plain text since 2012.


Phone data and activity

After acquiring Onavo in 2013, Facebook used its Onavo Protect
virtual private network Virtual private network (VPN) is a network architecture for virtually extending a private network (i.e. any computer network which is not the public Internet) across one or multiple other networks which are either untrusted (as they are not con ...
(VPN) app to collect information on users'
web traffic Web traffic is the data sent and received by visitors to a website. Since the mid-1990s, web traffic has been the largest portion of Internet traffic. Sites monitor the incoming and outgoing traffic to see which parts or pages of their site are ...
and app usage. This allowed Facebook to monitor its competitors' performance, and motivated Facebook to acquire WhatsApp in 2014. Media outlets classified Onavo Protect as
spyware Spyware (a portmanteau for spying software) is any malware that aims to gather information about a person or organization and send it to another entity in a way that harms the user by violating their privacy, endangering their device's securit ...
. In August 2018, Facebook removed the app in response to pressure from Apple, who asserted that it violated their guidelines. The
Australian Competition and Consumer Commission The Australian Competition and Consumer Commission (ACCC) is the chief competition regulator of the Government of Australia, located within the Department of the Treasury. It was established in 1995 with the amalgamation of the Australian Tra ...
sued Facebook on December 16, 2020, for "false, misleading or deceptive conduct" in response to the company's unauthorized use of personal data obtained from Onavo for business purposes in contrast to Onavo's privacy-oriented marketing. In 2016, Facebook Research launched Project Atlas, offering some users between the ages of 13 and 35 up to $20 per month ($ in dollars) in exchange for their personal data, including their app usage,
web browsing history Web browsing history refers to the list of web pages a user has visited, as well as associated metadata Metadata (or metainformation) is "data that provides information about other data", but not the content of the data itself, such as the ...
,
web search A search engine is a software system that provides hyperlinks to web pages, and other relevant information on the Web in response to a user's query. The user enters a query in a web browser or a mobile app, and the search results are typically ...
history, location history,
personal message In computer networking, a private message, personal message, or direct message (abbreviated as PM or DM) refers to a private communication, often text-based, sent or received by a user of a private communication channel on any given platform. Unli ...
s, photos, videos,
email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
s and
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
order history. In January 2019, ''TechCrunch'' reported on the project. This led Apple to temporarily revoke Facebook's Enterprise Developer Program certificates for one day, preventing Facebook Research from operating on iOS devices and disabling Facebook's internal iOS apps. ''
Ars Technica ''Ars Technica'' is a website covering news and opinions in technology, science, politics, and society, created by Ken Fisher and Jon Stokes in 1998. It publishes news, reviews, and guides on issues such as computer hardware and software, sci ...
'' reported in April 2018 that the Facebook Android app had been harvesting user data, including phone calls and text messages, since 2015. In May 2018, several Android users filed a
class action lawsuit A class action A class action is a form of lawsuit. Class Action may also refer to: * ''Class Action'' (film), 1991, starring Gene Hackman and Mary Elizabeth Mastrantonio * Class Action (band), a garage house band * "Class Action" (''Teenage R ...
against Facebook for invading their privacy. In January 2020, Facebook launched the Off-Facebook Activity page, which allows users to see information collected by Facebook about their non-Facebook activities. ''The Washington Post'' columnist Geoffrey A. Fowler found that this included what other apps he used on his phone, even while the Facebook app was closed, what other web sites he visited on his phone, and what in-store purchases he made from affiliated businesses, even while his phone was completely off. In November 2021, a report was published by Fairplay, Global Action Plan and Reset Australia detailing accusations that Facebook was continuing to manage their ad targeting system with data collected from teen users. The accusations follow announcements by Facebook in July 2021 that they would cease ad targeting children.


Public apologies

The company first apologized for its privacy abuses in 2009. Facebook apologies have appeared in newspapers, television, blog posts and on Facebook. On March 25, 2018, leading US and UK newspapers published full-page ads with a personal apology from Zuckerberg. Zuckerberg issued a verbal apology on
CNN Cable News Network (CNN) is a multinational news organization operating, most notably, a website and a TV channel headquartered in Atlanta. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable ne ...
. In May 2010, he apologized for discrepancies in privacy settings. Previously, Facebook had its privacy settings spread out over 20 pages, and has now put all of its privacy settings on one page, which makes it more difficult for third-party apps to access the user's personal information. In addition to publicly apologizing, Facebook has said that it will be reviewing and auditing thousands of apps that display "suspicious activities" in an effort to ensure that this breach of privacy does not happen again. In a 2010 report regarding privacy, a research project stated that not a lot of information is available regarding the consequences of what people disclose online so often what is available are just reports made available through popular media. In 2017, a former Facebook executive went on the record to discuss how social media platforms have contributed to the unraveling of the "fabric of society".


Content disputes and moderation

Facebook relies on its users to generate the content that bonds its users to the service. The company has come under criticism both for allowing objectionable content, including conspiracy theories and fringe discourse, and for prohibiting other content that it deems inappropriate.


Misinformation and fake news

Facebook has been criticized as a vector for
fake news Fake news or information disorder is false or misleading information (misinformation, disinformation, propaganda, and hoaxes) claiming the aesthetics and legitimacy of news. Fake news often has the aim of damaging the reputation of a person ...
, and has been accused of bearing responsibility for the conspiracy theory that the United States created
ISIS Isis was a major goddess in ancient Egyptian religion whose worship spread throughout the Greco-Roman world. Isis was first mentioned in the Old Kingdom () as one of the main characters of the Osiris myth, in which she resurrects her sla ...
, false anti-
Rohingya The Rohingya people (; ; ) are a stateless Indo-Aryan ethnolinguistic group who predominantly follow Islam from Rakhine State, Myanmar. Before the Rohingya genocide in 2017, when over 740,000 fled to Bangladesh, an estimated 1.4 million Ro ...
posts being used by
Myanmar Myanmar, officially the Republic of the Union of Myanmar; and also referred to as Burma (the official English name until 1989), is a country in northwest Southeast Asia. It is the largest country by area in Mainland Southeast Asia and has ...
's military to fuel
genocide Genocide is violence that targets individuals because of their membership of a group and aims at the destruction of a people. Raphael Lemkin, who first coined the term, defined genocide as "the destruction of a nation or of an ethnic group" by ...
and
ethnic cleansing Ethnic cleansing is the systematic forced removal of ethnic, racial, or religious groups from a given area, with the intent of making the society ethnically homogeneous. Along with direct removal such as deportation or population transfer, it ...
, enabling
climate change denial Climate change denial (also global warming denial) is a form of science denial characterized by rejecting, refusing to acknowledge, disputing, or fighting the scientific consensus on climate change. Those promoting denial commonly use rhetor ...
and
Sandy Hook Elementary School shooting On December 14, 2012, a mass shooting occurred at Newtown Public Schools, Sandy Hook Elementary School in Newtown, Connecticut, United States. The perpetrator, 20-year-old Adam Lanza, shot and killed 26 people. The victims were 20 children bet ...
conspiracy theorists, and anti-refugee attacks in Germany. The government of the
Philippines The Philippines, officially the Republic of the Philippines, is an Archipelagic state, archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of List of islands of the Philippines, 7,641 islands, with a tot ...
has also used Facebook as a tool to attack its critics. In 2017, Facebook partnered with fact checkers from the
Poynter Institute The Poynter Institute for Media Studies is a non-profit journalism school and research organization in St. Petersburg, Florida, United States. The school is the owner of the ''Tampa Bay Times'' newspaper and the International Fact-Checking Netw ...
's international fact-checking network to identify and mark false content, though most ads from political candidates are exempt from this program. As of 2018, Facebook had over 40 fact-checking partners across the world, including ''
The Weekly Standard ''The Weekly Standard'' was an American neoconservative political magazine of news, analysis, and commentary that was published 48 times per year. Originally edited by founders Bill Kristol and Fred Barnes, the ''Standard'' was described as a ...
''. Critics of the program have accused Facebook of not doing enough to remove false information from its website. Facebook has repeatedly amended its content policies. In July 2018, it stated that it would "downrank" articles that its fact-checkers determined to be false, and remove misinformation that incited violence. Facebook stated that content that receives "false" ratings from its fact-checkers can be demonetized and suffer dramatically reduced distribution. Specific posts and videos that violate community standards can be removed on Facebook. In May 2019, Facebook banned a number of "dangerous" commentators from its platform, including
Alex Jones Alexander Emerick Jones (born February 11, 1974) is an American Far-right politics, far-right radio host, radio show host and prominent conspiracy theorist. He hosts ''The Alex Jones Show'' from Austin, Texas. ''The Alex Jones Show'' is the lo ...
,
Louis Farrakhan Louis Farrakhan (; born Louis Eugene Walcott; May 11, 1933) is an American religious leader who heads the Nation of Islam (NOI), a Black nationalism, black nationalist organization. Farrakhan is notable for his leadership of the 1995 Million M ...
,
Milo Yiannopoulos Milo Yiannopoulos (; ''né'' Hanrahan; born 18 October 1984) is a British far-right political commentator. His speeches and writings criticise Islam, feminism, and social justice. Yiannopoulos is a former editor of ''Breitbart News'', an Americ ...
, Paul Joseph Watson, Paul Nehlen,
David Duke David Ernest Duke (born July 1, 1950) is an American politician, neo-Nazi, conspiracy theorist, and former grand wizard of the Knights of the Ku Klux Klan. From 1989 to 1992, he was a member of the Louisiana House of Representatives for the ...
, and Laura Loomer, for allegedly engaging in "violence and hate". In May 2020, Facebook agreed to a preliminary settlement of $52 million ($ in dollars) to compensate U.S.-based Facebook content moderators for their psychological trauma suffered on the job. Other legal actions around the world, including in Ireland, await settlement. In September 2020, the
Government of Thailand Government of Thailand, officially the Royal Thai Government (RTG; , , ), is the central executive authority of the Kingdom of Thailand. The government is led by the prime minister of Thailand, prime minister (Paetongtarn Shinawatra since 14 ...
utilized the Computer Crime Act for the first time to take action against Facebook and
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
for ignoring requests to take down content and not complying with court orders. According to a report by
Reuters Reuters ( ) is a news agency owned by Thomson Reuters. It employs around 2,500 journalists and 600 photojournalists in about 200 locations worldwide writing in 16 languages. Reuters is one of the largest news agencies in the world. The agency ...
, beginning in 2020, the United States military ran a
propaganda Propaganda is communication that is primarily used to influence or persuade an audience to further an agenda, which may not be objective and may be selectively presenting facts to encourage a particular synthesis or perception, or using loaded l ...
campaign to spread disinformation about the
Sinovac Sinovac Biotech Ltd. () is a Chinese biopharmaceutical company based in Haidian District, Beijing that focuses on the research, development, manufacture, and commercialization of vaccines that protect against human infectious diseases. The com ...
Chinese
COVID-19 Coronavirus disease 2019 (COVID-19) is a contagious disease caused by the coronavirus SARS-CoV-2. In January 2020, the disease spread worldwide, resulting in the COVID-19 pandemic. The symptoms of COVID‑19 can vary but often include fever ...
vaccine, including using fake social media accounts to spread the disinformation that the Sinovac vaccine contained pork-derived ingredients and was therefore ''
haram ''Haram'' (; ) is an Arabic term meaning 'taboo'. This may refer to either something sacred to which access is not allowed to the people who are not in a state of purity or who are not initiated into the sacred knowledge; or, in direct cont ...
'' under
Islamic law Sharia, Sharī'ah, Shari'a, or Shariah () is a body of religious law that forms a part of the Islamic tradition based on scriptures of Islam, particularly the Qur'an and hadith. In Islamic terminology ''sharīʿah'' refers to immutable, intan ...
. The campaign was described as "payback" for COVID-19 disinformation by China directed against the U.S. In summer 2020, Facebook asked the military to remove the accounts, stating that they violated Facebook's policies on fake accounts and on COVID-19 information. The campaign continued until mid-2021.


Threats and incitement

Professor Ilya Somin reported that he had been the subject of death threats on Facebook in April 2018 from Cesar Sayoc, who threatened to kill Somin and his family and "feed the bodies to Florida alligators". Somin's Facebook friends reported the comments to Facebook, which did nothing except dispatch automated messages. Sayoc was later arrested for the October 2018 United States mail bombing attempts directed at Democratic politicians.


Terrorism

Force v. Facebook, Inc., 934 F.3d 53 (2nd Cir. 2019) was a case that alleged Facebook was profiting off recommendations for Hamas. In 2019, the US Second Circuit Appeals Court held that
Section 230 In the United States, Section 230 is a section of the Communications Act of 1934 that was enacted as part of the Communications Decency Act of 1996, which is Title V of the Telecommunications Act of 1996, and generally provides immunity for on ...
bars civil terrorism claims against social media companies and internet service providers, the first federal appellate court to do so.


Hate speech

In October 2020,
Pakistani Pakistanis (, ) are the citizens and nationals of the Islamic Republic of Pakistan. Pakistan is the fifth-most populous country, with a population of over 241.5 million, having the second-largest Muslim population as of 2023. As much as ...
Prime Minister
Imran Khan Imran Ahmed Khan Niazi (born 5 October 1952) is a Pakistani politician, philanthropist, and former cricketer who served as the 19th prime minister of Pakistan from August 2018 until April 2022. He was the founder of the political party Pak ...
urged
Mark Zuckerberg Mark Elliot Zuckerberg (; born May 14, 1984) is an American businessman who co-founded the social media service Facebook and its parent company Meta Platforms, of which he is the chairman, chief executive officer, and controlling sharehold ...
, through a letter posted on government's
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
account, to ban
Islamophobic Islamophobia is the irrational fear of, hostility towards, or hatred against the religion of Islam or Muslims in general. Islamophobia is primarily a form of religious or cultural bigotry; and people who harbour such sentiments often stereot ...
content on Facebook, warning that it encouraged
extremism Extremism is "the quality or state of being extreme" or "the advocacy of extreme measures or views". The term is primarily used in a political or religious sense to refer to an ideology that is considered (by the speaker or by some implied sha ...
and violence. In October 2020, the company announced that it would ban
Holocaust denial Historical negationism, Denial of the Holocaust is an antisemitic conspiracy theory that asserts that the genocide of Jews by the Nazi Party, Nazis is a fabrication or exaggeration. It includes making one or more of the following false claims: ...
. In October 2022,
Media Matters for America Media Matters for America (MMfA) is a non-profit left-leaning watchdog journalism organization. It was founded in 2004 by journalist and political activist David Brock as a counterweight to the conservative Media Research Center. It seeks to ...
published a report that Facebook and Instagram were still profiting off advertisements using the slur " groomer" for
LGBT LGBTQ people are individuals who are lesbian, gay, bisexual, transgender, queer, or questioning. Many variants of the initialism are used; LGBTQIA+ people incorporates intersex, asexual, aromantic, agender, and other individuals. The gro ...
people. The article reported that Meta had previously confirmed that the use of this word for the LGBT community violates its hate speech policies. The story was subsequently picked up by other news outlets such as the ''
New York Daily News The ''Daily News'' is an American newspaper based in Jersey City, New Jersey. It was founded in 1919 by Joseph Medill Patterson in New York City as the ''Illustrated Daily News''. It was the first U.S. daily printed in Tabloid (newspaper format ...
'', ''
PinkNews ''PinkNews'' is a UK-based online newspaper marketed to the lesbian, gay, bisexual, transgender, queer, and questioning community (LGBTQ+) in the UK and worldwide. It was founded by Benjamin Cohen in July 2005, initially released in print, b ...
'', and ''
LGBTQ Nation ''LGBTQ Nation'' is an American online news magazine headquartered in San Francisco, California. It was founded in 2009 and is currently owned by ''Q.Digital''. The website is primarily marketed to the lesbian, gay, bisexual, transgender, and q ...
''.


Violent erotica

There are ads on Facebook and Instagram containing sexually explicit content, descriptions of graphic violence and content promoting acts of self harm. Many of the ads are for webnovel apps backed by tech giants
Bytedance ByteDance Ltd. is a Chinese internet technology company headquartered in Haidian, Beijing, and incorporated in the Cayman Islands. Founded by Zhang Yiming, Liang Rubo, and a team of others in 2012, ByteDance developed the video-sharing ap ...
and
Tencent Tencent Holdings Ltd. ( zh, s=腾讯, p=Téngxùn) is a Chinese Multinational corporation, multinational technology Conglomerate (company), conglomerate and holding company headquartered in Shenzhen. It is one of the highest grossing multimed ...
.


''InfoWars''

Facebook was criticized for allowing '' InfoWars'' to publish falsehoods and conspiracy theories. Facebook defended its actions in regard to ''InfoWars'', saying "we just don't think banning Pages for sharing conspiracy theories or false news is the right way to go." Facebook provided only six cases in which it fact-checked content on the ''InfoWars'' page over the period September 2017 to July 2018. In 2018, ''InfoWars'' falsely claimed that the survivors of the Parkland shooting were "actors". Facebook pledged to remove ''InfoWars'' content making the claim, although ''InfoWars'' videos pushing the false claims were left up, even though Facebook had been contacted about the videos. Facebook stated that the videos never explicitly called them actors. Facebook also allowed ''InfoWars'' videos that shared the Pizzagate conspiracy theory to survive, despite specific assertions that it would purge Pizzagate content. In late July 2018, Facebook suspended the personal profile of ''InfoWars'' head Alex Jones for 30 days. In early August 2018, Facebook banned the four most active ''InfoWars''-related pages for
hate speech Hate speech is a term with varied meaning and has no single, consistent definition. It is defined by the ''Cambridge Dictionary'' as "public speech that expresses hate or encourages violence towards a person or group based on something such as ...
.


Political manipulation

As a dominant social-web service with massive outreach, Facebook has been used by identified or unidentified political operatives to affect public opinion. Some of these activities have been done in violation of the platform policies, creating "coordinated inauthentic behavior", support or attacks. These activities can be scripted or paid. Various such abusive campaign have been revealed in recent years, best known being the
Russian interference in the 2016 United States elections The Russian government conducted Foreign electoral intervention, foreign electoral interference in the 2016 United States elections with the goals of sabotaging the Hillary Clinton 2016 presidential campaign, presidential campaign of Hillar ...
. In 2021, former Facebook analyst within the ''Spam'' and ''Fake Engagement'' teams, Sophie Zhang, reported more than 25 political subversion operations and criticized the general slow reaction time, oversightless, laissez-faire attitude by Facebook.


Influence Operations and Coordinated Inauthentic Behavior

In 2018, Facebook said that during 2018 they had identified "coordinated inauthentic behavior" in "many Pages, Groups and accounts created to stir up political debate, including in the US, the Middle East, Russia and the UK." Campaigns operated by the British intelligence agency unit, called Joint Threat Research Intelligence Group, have broadly fallen into two categories; cyber attacks and propaganda efforts. The propaganda efforts utilize "mass messaging" and the "pushing fstories" via social media sites like Facebook. Israel's Jewish Internet Defense Force, the
Chinese Communist Party The Communist Party of China (CPC), also translated into English as Chinese Communist Party (CCP), is the founding and One-party state, sole ruling party of the People's Republic of China (PRC). Founded in 1921, the CCP emerged victorious in the ...
's 50 Cent Party and Turkey's AK Trolls also focus their attention on social media platforms like Facebook. In July 2018, Samantha Bradshaw, co-author of the report from the
Oxford Internet Institute The Oxford Internet Institute (OII) serves as a hub for interdisciplinary research, combining social and computer science to explore information, communication, and technology. It is an integral part of the University of Oxford's Social Science ...
(OII) at
Oxford University The University of Oxford is a collegiate research university in Oxford, England. There is evidence of teaching as early as 1096, making it the oldest university in the English-speaking world and the second-oldest continuously operating u ...
, said that "The number of countries where formally organised social media manipulation occurs has greatly increased, from 28 to 48 countries globally. The majority of growth comes from political parties who spread
disinformation Disinformation is misleading content deliberately spread to deceive people, or to secure economic or political gain and which may cause public harm. Disinformation is an orchestrated adversarial activity in which actors employ strategic dece ...
and junk news around election periods." In October 2018, ''The Daily Telegraph'' reported that Facebook "banned hundreds of pages and accounts that it says were fraudulently flooding its site with partisan political content – although they came from the United States instead of being associated with
Russia Russia, or the Russian Federation, is a country spanning Eastern Europe and North Asia. It is the list of countries and dependencies by area, largest country in the world, and extends across Time in Russia, eleven time zones, sharing Borders ...
." In December 2018, ''The Washington Post'' reported that "Facebook has suspended the account of Jonathon Morgan, the chief executive of a top social media research firm"
New Knowledge Yonder, formerly named New Knowledge, formerly named Popily, was a company from Austin, Texas, that specialized in information integrity. It is most widely known for supporting the Senate Select Committee on Intelligence in its investigation o ...
, "after reports that he and others engaged in an operation to spread disinformation" on Facebook and Twitter during the 2017 United States Senate special election in Alabama. In January 2019, Facebook said it has removed 783 Iran-linked accounts, pages and groups for engaging in what it called "coordinated inauthentic behaviour". In March 2019, Facebook sued four Chinese firms for selling "fake accounts, likes and followers" to amplify Chinese
state media State media are typically understood as media outlets that are owned, operated, or significantly influenced by the government. They are distinguished from public service media, which are designed to serve the public interest, operate independent ...
outlets. In May 2019,
Tel Aviv Tel Aviv-Yafo ( or , ; ), sometimes rendered as Tel Aviv-Jaffa, and usually referred to as just Tel Aviv, is the most populous city in the Gush Dan metropolitan area of Israel. Located on the Israeli Mediterranean coastline and with a popula ...
-based private intelligence agency Archimedes Group was banned from Facebook for "coordinated inauthentic behavior" after Facebook found fake users in countries in sub-Saharan Africa, Latin America and Southeast Asia. Facebook investigations revealed that Archimedes had spent some $1.1 million ($ in dollars) on fake ads, paid for in Brazilian reais, Israeli shekels and US dollars. Facebook gave examples of Archimedes Group political interference in Nigeria, Senegal, Togo, Angola, Niger and Tunisia. The Atlantic Council's Digital Forensic Research Lab said in a report that "The tactics employed by Archimedes Group, a private company, closely resemble the types of information warfare tactics often used by governments, and the Kremlin in particular." On May 23, 2019, Facebook released its Community Standards Enforcement Report highlighting that it has identified several fake accounts through artificial intelligence and human monitoring. In a period of six months, October 2018 – March 2019, the social media website removed a total of 3.39 billion fake accounts. The number of fake accounts was reported to be more than 2.4 billion real people on the platform. In July 2019, Facebook advanced its measures to counter deceptive political propaganda and other abuse of its services. The company removed more than 1,800 accounts and pages that were being operated from Russia, Thailand, Ukraine and Honduras. After Russia's invasion of Ukraine in February 2022, it was announced that the internet regulatory committee would block access to Facebook. On October 30, 2019, Facebook deleted several accounts of the employees working at the Israeli
NSO Group NSO Group Technologies (NSO standing for Niv, Shalev and Omri, the names of the company's founders) is an Israeli cyber-intelligence firm primarily known for its proprietary spyware Pegasus, which is capable of remote zero-click surveillance ...
, stating that the accounts were "deleted for not following our terms". The deletions came after WhatsApp sued the Israeli surveillance firm for targeting 1,400 devices with
spyware Spyware (a portmanteau for spying software) is any malware that aims to gather information about a person or organization and send it to another entity in a way that harms the user by violating their privacy, endangering their device's securit ...
. In 2020, Facebook helped found American Edge, an anti-regulation lobbying firm to fight anti-trust probes. The group runs ads that "fail to mention what legislation concerns them, how those concerns could be fixed, or how the horrors they warn of could actually happen", and do not clearly disclose that they are funded by Facebook. In 2020, the government of Thailand forced Facebook to take down a Facebook group called Royalist Marketplace with one million members following potentially illegal posts shared. The authorities have also threatened Facebook with legal action. In response, Facebook is planning to take legal action against the Thai government for suppression of freedom of expression and violation of human rights. In 2020, during the
COVID-19 pandemic The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
, Facebook found that troll farms from
North Macedonia North Macedonia, officially the Republic of North Macedonia, is a landlocked country in Southeast Europe. It shares land borders with Greece to the south, Albania to the west, Bulgaria to the east, Kosovo to the northwest and Serbia to the n ...
and the Philippines pushed coronavirus disinformation. The publisher, which used content from these farms, was banned. In the run-up to the
2020 United States elections Elections in the United States, Elections were held in the United States on November 3, 2020. The Democratic Party (United States), Democratic Party's nominee, former Vice presidents of the United States, vice president Joe Biden, defeated incu ...
, Eastern European troll farms operated popular Facebook pages showing content related to
Christians A Christian () is a person who follows or adheres to Christianity, a monotheistic Abrahamic religion based on the life and teachings of Jesus Christ. Christians form the largest religious community in the world. The words '' Christ'' and ''C ...
and Blacks in America. They included more than 15,000 pages combined and were viewed by 140 million US users per month. This was in part due to how Facebook's algorithm and policies allow unoriginal viral content to be copied and spread in ways that still drive up user engagement. As of September 2021, some of the most popular pages were still active on Facebook despite the company's efforts to take down such content. In February 2021, Facebook removed the main page of the Myanmar military, after two protesters were shot and killed during the anti-coup protests. Facebook said that the page breached its guidelines that prohibit the incitement of violence. On February 25, Facebook announced to ban all accounts of the Myanmar military, along with the "
Tatmadaw The Tatmadaw, also known as the Sit-Tat, is the armed forces of Myanmar (formerly Burma). It is administered by the Ministry of Defence and composed of the Myanmar Army, the Myanmar Navy and the Myanmar Air Force. Auxiliary services include ...
-linked commercial entities". Citing the "exceptionally severe human rights abuses and the clear risk of future military-initiated violence in Myanmar", the tech giant also implemented the move on its subsidiary,
Instagram Instagram is an American photo sharing, photo and Short-form content, short-form video sharing social networking service owned by Meta Platforms. It allows users to upload media that can be edited with Social media camera filter, filters, be ...
. In March 2021, ''The Wall Street Journal'' editorial board criticized Facebook's decision to fact-check its op-ed titled "We'll Have Herd immunity by April" written by surgeon Marty Makary, calling it "counter-opinion masquerading as fact-checking, fact checking." Facebook guidelines allow users to call for the death of public figures, they also allow praise of mass killers and 'violent non-state actors' in some situations. In 2021, former Facebook analyst within the ''Spam'' and ''Fake Engagement'' teams, Sophie Zhang, reported on more than 25 political subversion operations she uncovered while in Facebook, and the general laissez-faire by the private enterprise. In 2021, Facebook was cited as playing a role in the fomenting of the 2021 United States Capitol attack.


Russian interference

In 2018, Special Counsel Robert Mueller indicted 13 Russian nationals and three Russian organizations for "engaging in operations to interfere with U.S. political and electoral processes, including the 2016 presidential election." Mueller contacted Facebook subsequently to the company's disclosure that it had sold more than $100,000 ($ in dollars) worth of ads to a company (Internet Research Agency, owned by Russian billionaire and businessman Yevgeniy Prigozhin) with links to the Russian intelligence community before the 2016 United States presidential election. In September 2017, Facebook's chief security officer Alex Stamos wrote the company "found approximately $100,000 in ad spending from June 2015 to May 2017 – associated with roughly 3,000 ads – that was connected to about 470 inauthentic accounts and Pages in violation of our policies. Our analysis suggests these accounts and Pages were affiliated with one another and likely operated out of Russia." Clinton and Trump campaigns spent $81 million ($ in dollars) on Facebook ads. The company pledged full cooperation in Russian interference in the 2016 United States elections, Mueller's investigation, and provided all information about the Russian advertisements. Members of the United States House Permanent Select Committee on Intelligence, House and United States Senate Select Committee on Intelligence, Senate Intelligence Committees have claimed that Facebook had withheld information that could illuminate the Russian propaganda campaign. Russian operatives have used Facebook polarize the American public discourses, organizing both Black Lives Matter rallies and anti-immigrant rallies on U.S. soil, as well as anti-Clinton rallies and rallies both for and against Donald Trump. Facebook ads have also been used to exploit divisions over black political activism and Muslims by simultaneously sending contrary messages to different users based on their political and demographic characteristics in order to sow discord. Zuckerberg has stated that he regrets having dismissed concerns over Russian interference in the 2016 U.S. presidential election. Russian-American billionaire Yuri Milner, who befriended Zuckerberg between 2009 and 2011, had Kremlin backing for his investments in Facebook and Twitter. In January 2019, Facebook removed 289 pages and 75 coordinated accounts linked to the Russian state-owned news agency Sputnik (news agency), Sputnik which had misrepresented themselves as independent news or general interest pages. Facebook later identified and removed an additional 1,907 accounts linked to Russia found to be engaging in "coordinated inauthentic behaviour". In 2018, a UK Department for Digital, Culture, Media and Sport (DCMS) select committee report had criticized Facebook for its reluctance to investigate abuse of its platform by the Russian government, and for downplaying the extent of the problem, referring to the company as 'digital gangsters'.
"Democracy is at risk from the malicious and relentless targeting of citizens with disinformation and personalised 'dark adverts' from unidentifiable sources, delivered through the major social media platforms we use every day," Damian Collins, DCMS Committee Chair
In February 2019, Glenn Greenwald wrote that a cybersecurity company New Knowledge, which is behind one of the United States Senate Select Committee on Intelligence, Senate reports on Russian social media election interference, "was caught just six weeks ago engaging in a massive scam to create fictitious Russian troll accounts on Facebook and Twitter in order to claim that the Kremlin was working to defeat Democratic Senate nominee Doug Jones (politician), Doug Jones in Alabama. ''The New York Times'', when exposing the scam, quoted a New Knowledge report that boasted of its fabrications..."


Anti-Rohingya propaganda

In 2018, Facebook took down 536 Facebook pages, 17 Facebook groups, 175 Facebook accounts, and 16 Instagram accounts linked to the
Myanmar Myanmar, officially the Republic of the Union of Myanmar; and also referred to as Burma (the official English name until 1989), is a country in northwest Southeast Asia. It is the largest country by area in Mainland Southeast Asia and has ...
military. Collectively these were followed by over 10 million people. ''The New York Times'' reported that:


Anti-Muslim propaganda and Hindu nationalism in India

A 2019 book titled ''The Real Face of Facebook in India'', co-authored by the journalists Paranjoy Guha Thakurta and Cyril Sam, alleged that Facebook helped enable and benefited from the rise of Narendra Modi's Hindu nationalism, Hindu nationalist Bharatiya Janata Party (BJP) in India. Ankhi Das, Facebook's policy director for India and South and Central Asia, apologized publicly in August 2020 for sharing a Facebook post which called Muslims in India a "degenerate community". She said she shared the post "to reflect my deep belief in celebrating feminism and civic participation". She is reported to have prevented action by Facebook against anti-Muslim content and supported the BJP in internal Facebook messages. In 2020, Facebook executives overrode their employees' recommendations that the BJP politician T. Raja Singh should be banned from the site for Hate speech laws in India, hate speech and rhetoric that could lead to violence. Singh had said on Facebook that Rohingya people, Rohingya Muslim immigrants should be shot and had threatened to destroy mosques. Current and former Facebook employees told ''The Wall Street Journal'' that the decision was part of a pattern of favoritism by Facebook toward the BJP as it seeks more business in India. Facebook also took no action after BJP politicians made posts accusing Muslims of intentionally spreading COVID-19 pandemic in India, COVID-19, an employee said. In 2020, the Delhi Legislative Assembly, Delhi Assembly began investigating whether Facebook bore blame for the 2020 Delhi riots, 2020 religious riots in the city, claiming it had found Facebook "prima facie guilty of a role in the violence". Following a summons by a Delhi Assembly Committee, Facebook India vice-president and managing director Ajit Mohan moved the Supreme Court, which granted him relief and ordered a stay to the summons. The Central government later backed the decision, and submitted in the court that Facebook could not be made accountable before any state assembly and the committee formed was unconstitutional. Following a fresh notice by the Delhi Assembly panel in 2021 for failing to appear before it as a witness, Mohan challenged it saying that the 'right to silence' is a virtue in present 'noisy times' and the legislature had no authority to examine him in a law and order case. In July 2021, the Supreme Court refused to quash the summons and asked Facebook to appear before the Delhi assembly panel. On September 23, 2023, it was reported that Facebook had delayed for about a year when in 2021, it removed a network of accounts ran by India's Chinar Corps which spread disinformation that would put Kashmiri journalists in danger. The delay and the previously not publicized takedown action were due a fear that its local employees would be targeted by authorities, and that it would hurt business prospects in the country.


Company governance

Early Facebook investor and former Zuckerberg mentor Roger McNamee described Facebook as having "the most centralized decision-making structure I have ever encountered in a large company." Nathan Schneider, a professor of media studies at the University of Colorado Boulder argued in 2018 for transforming Facebook into a platform cooperative owned and governed by the users. Facebook co-founder Chris Hughes stated in 2019 that CEO Mark Zuckerberg has too much power, that the company is now a monopoly, and that, as a result, it should be split into multiple smaller companies. He called for the breakup of Facebook in an op-ed in ''The New York Times''. Hughes says he is concerned that Zuckerberg has surrounded himself with a team that does not challenge him and that as a result, it is the U.S. government's job to hold him accountable and curb his "unchecked power". Hughes also said that "Mark's power is unprecedented and un-American." Several U.S. politicians agree with Hughes. EU Commissioner for Competition Margrethe Vestager has stated that splitting Facebook should only be done as "a remedy of the very last resort", and that splitting Facebook would not solve Facebook's underlying problems.


Customer support

Facebook has been criticized for its lack of human customer support. When users personal and business accounts are breached, many are forced to go through small claims court to regain access and restitution.


Litigation

The company has been subject to repeated litigation. Its most prominent case addressed allegations that Zuckerberg broke an oral contract with Cameron Winklevoss, Tyler Winklevoss, and Divya Narendra to build the ConnectU, then-named "HarvardConnection" social network in 2004. On March 6, 2018, BlackBerry Limited, BlackBerry sued Facebook and its Instagram and WhatsApp subdivision for ripping off key features of its messaging app. In October 2018, a Texan woman sued Facebook, claiming she had been recruited into the sex trade at the age of 15 by a man who "friended" her on the social media network. Facebook responded that it works both internally and externally to ban sex traffickers. In 2019, British solicitors representing a Almondbury Community School bullying incident, bullied Syrian schoolboy, sued Facebook over Almondbury Community School bullying incident#False claims, false claims. They claimed that Facebook protected prominent figures from scrutiny instead of removing content that violates its rules and that the special treatment was financially driven. The Federal Trade Commission and a coalition of New York state and 47 other state and regional governments filed separate suits against Facebook on December 9, 2020, seeking antitrust action based on its acquisitions of Instagram and WhatsUp among other companies, calling these practices as anticompetitive. The suits also assert that in acquiring these products, they weakened their privacy measures for their users. The suits, besides other fines, seek to unwind the acquisitions from Facebook. On January 6, 2022, France's data privacy regulatory body CNIL fined Facebook a 60 million euros for not allowing its internet users an easy refusal of HTTP cookie, cookies along with Google. On December 22, 2022, the Quebec Court of Appeal approved a class-action lawsuit on behalf of Facebook users who claim they were discriminated against because the platform allows advertisers to target both job and housing advertisements based on various factors, including age, gender, and even race. The lawsuit centers on the platform's practice of "micro targeting ads", claiming ads are ensured to appear only in the feeds of people who belong to certain targeted groups. Women, for example, would not see ads targeting men, while older generation men would not see an ad aimed at people between 18 and 45. The class action could include thousands of Quebec residents who have been using the platform as early as April 2016, who were seeking jobs or housing during that period. Facebook has 60 days after the court's December 22 ruling to decide to appeal the case to the Supreme Court of Canada. If it does not appeal, the case returns to the Quebec Superior Court. On September 21, 2023, the California Courts of Appeal ruled that Facebook could be sued for discriminatory advertising under the Unruh Civil Rights Act.


Impact


Scope

A commentator in ''The Washington Post'' noted that Facebook constitutes a "massive depository of information that documents both our reactions to events and our evolving customs with a scope and immediacy of which earlier historians could only dream". Especially for anthropologists, social researchers, and social historians—and subject to proper preservation and curation—the website "will preserve images of our lives that are vastly crisper and more nuanced than any ancestry record in existence".


Economy

Economists have noted that Facebook offers many non-rivalrous services that benefit as many users as are interested without forcing users to compete with each other. By contrast, most goods are available to a limited number of users. E.g., if one user buys a phone, no other user can buy that phone. Three areas add the most economic impact: platform competition, the market place and user behavior data. Facebook began to reduce its carbon impact after Greenpeace attacked it for its long-term reliance on coal and resulting carbon footprint. In 2021 Facebook announced that their global operations are supported by 100 percent renewable energy and they have reached net zero emissions, a goal set in 2018. Facebook provides a development platform for many social-network game, social gaming, communication, feedback, review, and other applications related to online activities. This platform spawned many businesses and added thousands of jobs to the global economy. Zynga Inc., a leader in social gaming, is an example of such a business. An Econometrics, econometric analysis found that Facebook's app development platform added more than 182,000 jobs in the U.S. economy in 2011. The total economic value of the added employment was about $12 billion ($ in dollars).


Society

Facebook was one of the first large-scale
social network A social network is a social structure consisting of a set of social actors (such as individuals or organizations), networks of Dyad (sociology), dyadic ties, and other Social relation, social interactions between actors. The social network per ...
s. In ''The Facebook Effect'', David Kirkpatrick (author), David Kirkpatrick said that Facebook's structure makes it difficult to replace, because of its "network effects". , it was estimated 44% of Americans get news through Facebook. A study published at Frontiers Media in 2023 found that there was more polarization of the user-base on Facebook than even far-right social networks like Gab.


Mental and emotional health

Studies have associated social networks with positive and negative impacts on emotional health. Studies have associated Facebook with feelings of envy, often triggered by vacation and holiday photos. Other triggers include posts by friends about family happiness and images of physical beauty—such feelings leave people dissatisfied with their own lives. A joint study by two German universities discovered that one out of three people were more dissatisfied with their lives after visiting Facebook, and another study by Utah Valley University found that college students felt worse about themselves following an increase in time on Facebook. Positive effects include signs of "virtual empathy" with online friends and helping introverted persons learn social skills. A 2020 experimental study in the ''American Economic Review'' found that deactivating Facebook led to increased subjective well-being. In a blog post in December 2017, the company highlighted research that has shown "passively consuming" the
News Feed Facebook's Feed, formerly known as the News Feed, is a web feed feature for the social network. The feed is the primary system through which users are exposed to content posted on the network. Feed highlights information that includes profile ...
, as in reading but not interacting, left users with negative feelings, whereas interacting with messages pointed to improvements in well-being.


Politics

In February 2008, a Facebook group called "One Million Voices Against FARC" organized an event in which hundreds of thousands of Colombians marched in protest against the Revolutionary Armed Forces of Colombia (FARC). In August 2010, one of
North Korea North Korea, officially the Democratic People's Republic of Korea (DPRK), is a country in East Asia. It constitutes the northern half of the Korea, Korean Peninsula and borders China and Russia to the north at the Yalu River, Yalu (Amnok) an ...
's official government websites and the country's official news agency, Uriminzokkiri, joined Facebook. During the
Arab Spring The Arab Spring () was a series of Nonviolent resistance, anti-government protests, Rebellion, uprisings, and Insurgency, armed rebellions that spread across much of the Arab world in the early 2010s. It began Tunisian revolution, in Tunisia ...
many journalists claimed Facebook played a major role in the 2011 Egyptian revolution. On January 14, the Facebook page of "We are all Khaled Said" was started by Wael Ghoniem to invite the Egyptian people to "peaceful demonstrations" on January 25. In Tunisia and Egypt, Facebook became the primary tool for connecting protesters and led the Egyptian government to ban it, Twitter and other sites. After 18 days, the uprising forced President Hosni Mubarak to resign. In Bahraini uprising of 2011, a Bahraini uprising that started on February 14, 2011, Facebook was utilized by the Bahraini regime and regime loyalists to identify, capture and prosecute citizens involved in the protests. A 20-year-old woman named Ayat Al-Qurmezi, Ayat Al Qurmezi was identified as a protester using Facebook and imprisoned. In 2011, Facebook filed paperwork with the Federal Election Commission to form a political action committee under the name ''FB PAC''. In an email to ''The Hill (newspaper), The Hill'', a spokesman for Facebook said "Facebook Political Action Committee will give our employees a way to make their voice heard in the political process by supporting candidates who share our goals of promoting the value of innovation to our economy while giving people the power to share and make the world more open and connected." During the Syrian civil war, the People's Protection Units, YPG, a libertarian army for Autonomous Administration of North and East Syria, Rojava recruited westerners through Facebook in its fight against ISIL. Dozens joined its ranks. The Facebook page's name "The Lions of Rojava" comes from a Kurdish saying which translates as "A lion is a lion, whether it's a female or a male", reflecting the organization's feminist ideology. In recent years, Facebook's
News Feed Facebook's Feed, formerly known as the News Feed, is a web feed feature for the social network. The feed is the primary system through which users are exposed to content posted on the network. Feed highlights information that includes profile ...
algorithms have been identified as a cause of political polarization, for which it has been criticized. It has likewise been accused of amplifying the reach of '
fake news Fake news or information disorder is false or misleading information (misinformation, disinformation, propaganda, and hoaxes) claiming the aesthetics and legitimacy of news. Fake news often has the aim of damaging the reputation of a person ...
' and extreme viewpoints, as when it may have enabled conditions which led to the 2015 Rohingya refugee crisis. Facebook first played a role in the American political process in January 2008, shortly before the New Hampshire primary. Facebook teamed up with American Broadcasting Company, ABC and Saint Anselm College to allow users to give live feedback about the "back to back" January 5 Republican and Democratic debates. Facebook users took part in debate groups on specific topics, voter registration and message questions. Over a million people installed the Facebook application "US Politics on Facebook" in order to take part which measured responses to specific comments made by the debating candidates. A poll by CBS News, UWIRE and ''The Chronicle of Higher Education'' claimed to illustrate how the "Facebook effect" had affected youthful voters, increasing voting rates, support of political candidates, and general involvement. The new social media, such as Facebook and Twitter, connected hundreds of millions of people. By 2008, politicians and interest groups were experimenting with systematic use of social media to spread their message. By the 2016 election, political advertising to specific groups had become normalized. Facebook offered the most sophisticated targeting and analytics platform. ProPublica noted that their system enabled advertisers to direct their pitches to almost 2,300 people who expressed interest in the topics of "Jew hater", "How to burn Jews", or, "History of 'why Jews ruin the world". Facebook has used several initiatives to encourage its users to register to vote and vote. An experiment in 2012 involved showing Facebook users pictures of their friends who reported that they had voted; users who were shown the pictures were about 2% more likely to report that they had also voted compared to the control group, which was not encouraged to vote. In 2020, Facebook announced the goal of helping four million voters register in the US, saying that it had registered 2.5 million by September. The Facebook–Cambridge Analytica data scandal, Cambridge Analytica data scandal offered another example of the perceived attempt to influence elections. ''The Guardian'' claimed that Facebook knew about the security breach for two years, but did nothing to stop it until it became public. Facebook banned political ads to prevent the manipulation of voters in the US's November's election. Propaganda experts said there are other ways for misinformation to reach voters on social media platforms and blocking political ads will not serve as a proven solution. In March 2024, former US President Donald Trump said that getting rid of TikTok would allow Facebook, which he called the "enemy of the people", to double its business. He spoke after Joe Biden, President Biden said he was ready to sign legislation that would require TikTok owner ByteDance to sell the video platform or face a ban in the US.


India

Ahead of the 2019 general elections in India, Facebook has removed 103 pages, groups and accounts on Facebook and Instagram platforms originating from Pakistan. Facebook said its investigation found a Pakistani military link, along with a mix of real accounts of ISPR employees, and a network of fake accounts created by them that have been operating military fan pages, general interest pages but were posting content about Indian politics while trying to conceal their identity. Owing to the same reasons, Facebook also removed 687 pages and accounts of Congress because of coordinated inauthentic behavior on the platform.


Culture

Facebook and Zuckerberg have been the subject of music, books, film and television. The 2010 film ''The Social Network'', directed by David Fincher and written by Aaron Sorkin, stars Jesse Eisenberg as Zuckerberg and went on to win three Academy Awards and four Golden Globes. In 2008, Collins English Dictionary declared "Facebook" as its new Word of the Year. In December 2009, the New Oxford American Dictionary declared its word of the year to be the verb "Friending and following, unfriend", defined as "To remove someone as a 'List of Facebook features, friend' on a social networking site such as Facebook".


Internet.org

In August 2013, Facebook founded Internet.org in collaboration with six other technology companies to plan and help build affordable Internet access for underdeveloped and developing countries. The service, called Free Basics, includes various low-bandwidth applications such as AccuWeather, BabyCenter, BBC News, ESPN, and Bing (search engine), Bing. There was severe opposition to Internet.org in India, where the service started in partnership with Reliance Communications in 2015 was banned a year later by the Telecom Regulatory Authority of India (TRAI). In 2018, Zuckerberg claimed that "Internet.org efforts have helped almost 100 million people get access to the internet who may not have had it otherwise."


Environment

Facebook announced in 2021 that it will make an effort to stop disinformation about climate change. The company will use George Mason University, Yale Program on Climate Change Communication and the University of Cambridge as sources of information. The company will expand its information hub on climate to 16 countries. Users in other countries will be directed to the site of the United Nations Environment Programme for information.


See also

* Ambient awareness * Corporation tax in the Republic of Ireland * Cyberstalking * DARPA LifeLog * Double Irish arrangement tax scheme * Facebook malware * Six degrees of separation * Surveillance capitalism * Timeline of social media


References


Further reading

* Sue Halpern, "For the Love of Money" (review of Sarah Wynn-Williams, ''Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism'', Flatiron, 382 pp.), ''The New York Review of Books'', vol. LXXII, no. 9 (29 May 2025), pp. 29–30.


External links

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