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In 2020, a major
cyberattack A cyberattack (or cyber attack) occurs when there is an unauthorized action against computer infrastructure that compromises the confidentiality, integrity, or availability of its content. The rising dependence on increasingly complex and inte ...
suspected to have been committed by a group backed by the Russian government penetrated thousands of organizations globally including multiple parts of the
United States federal government The Federal Government of the United States of America (U.S. federal government or U.S. government) is the Federation#Federal governments, national government of the United States. The U.S. federal government is composed of three distinct ...
, leading to a series of
data breach A data breach, also known as data leakage, is "the unauthorized exposure, disclosure, or loss of personal information". Attackers have a variety of motives, from financial gain to political activism, political repression, and espionage. There ...
es. The cyberattack and data breach were reported to be among the worst
cyber-espionage Cyber espionage, cyber spying, or cyber-collection is the act or practice of obtaining secrets and information without the permission and knowledge of the holder of the information using methods on the Internet, networks or individual computers th ...
incidents ever suffered by the U.S., due to the sensitivity and high profile of the targets and the long duration (eight to nine months) in which the hackers had access. Within days of its discovery, at least 200 organizations around the world had been reported to be affected by the attack, and some of these may also have suffered data breaches. Affected organizations worldwide included
NATO The North Atlantic Treaty Organization (NATO ; , OTAN), also called the North Atlantic Alliance, is an intergovernmental organization, intergovernmental Transnationalism, transnational military alliance of 32 Member states of NATO, member s ...
, the U.K. government, the
European Parliament The European Parliament (EP) is one of the two legislative bodies of the European Union and one of its seven institutions. Together with the Council of the European Union (known as the Council and informally as the Council of Ministers), it ...
,
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
and others. The attack, which had gone undetected for months, was first publicly reported on December 13, 2020, and was initially only known to have affected the U.S. Treasury Department and the
National Telecommunications and Information Administration The National Telecommunications and Information Administration (NTIA) is a bureau of the United States Department of Commerce that serves as the president's principal adviser on telecommunications policies pertaining to the United States' ec ...
(NTIA), part of the U.S. Department of Commerce. In the following days, more departments and private organizations reported breaches. The cyberattack that led to the breaches began no later than March 2020. The attackers exploited software or credentials from at least three U.S. firms:
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
, SolarWinds, and VMware. A
supply chain attack A supply chain attack is a cyber-attack that seeks to damage an organization by targeting less secure elements in the supply chain. A supply chain attack can occur in any industry, from the financial sector, oil industry, to a government sector. ...
on SolarWinds's Orion software, widely used in government and industry, provided an initial entry point. Microsoft cloud products provided another, allowing the attackers to also breach victims who were not SolarWinds customers.https://www.msn.com/en-us/news/us/russian-hackers-compromised-microsoft-cloud-customers-through-third-party-putting-emails-and-other-data-at-risk/ar-BB1cdqp0 Flaws in Microsoft and VMware products allowed the attackers to access emails and other documents, and to perform federated authentication across victim resources via single sign-on infrastructure. In addition to the theft of data, the attack caused costly inconvenience to tens of thousands of SolarWinds customers, who had to check whether they had been breached, and had to take systems offline and begin months-long decontamination procedures as a precaution. U.S. Senator Richard J. Durbin described the cyberattack as tantamount to a declaration of war. President
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who is the 47th president of the United States. A member of the Republican Party (United States), Republican Party, he served as the 45 ...
was silent for several days after the attack was publicly disclosed. He suggested that
China China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
, not
Russia Russia, or the Russian Federation, is a country spanning Eastern Europe and North Asia. It is the list of countries and dependencies by area, largest country in the world, and extends across Time in Russia, eleven time zones, sharing Borders ...
, might have been responsible for it, and that "everything is well under control".


Background

SolarWinds, a
Texas Texas ( , ; or ) is the most populous U.S. state, state in the South Central United States, South Central region of the United States. It borders Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the we ...
-based provider of network monitoring software to the U.S. federal government, had shown several security shortcomings prior to the attack. SolarWinds did not employ a chief information security officer or senior director of cybersecurity. Cybercriminals had been selling access to SolarWinds's infrastructure since at least as early as 2017. SolarWinds had been advising customers to disable antivirus tools before installing SolarWinds software. In November 2019, a security researcher had warned SolarWinds that their FTP server was not secure, warning that "any hacker could upload malicious iles that would then be distributed to SolarWinds customers. Furthermore, SolarWinds's Microsoft Office 365 account had been compromised, with the attackers able to access emails and possibly other documents. On December 7, 2020, a few days before trojaned SolarWinds software was publicly confirmed to have been used to attack other organizations, longstanding SolarWinds CEO Kevin Thompson retired. That same day, two private equity firms with ties to SolarWinds's board sold substantial amounts of stock in SolarWinds. The firms denied
insider trading Insider trading is the trading of a public company's stock or other securities (such as bonds or stock options) based on material, nonpublic information about the company. In various countries, some kinds of trading based on insider informati ...
.


Methodology

Multiple attack vectors were used in the course of breaching the various victims of the incident.


SolarWinds exploit

The attackers used a
supply chain attack A supply chain attack is a cyber-attack that seeks to damage an organization by targeting less secure elements in the supply chain. A supply chain attack can occur in any industry, from the financial sector, oil industry, to a government sector. ...
. The attackers accessed the build system belonging to the software company SolarWinds, possibly via SolarWinds's Microsoft Office 365 account, which had also been compromised at some point. SolarWinds was using build management and
continuous integration Continuous integration (CI) is the practice of integrating source code changes frequently and ensuring that the integrated codebase is in a workable state. Typically, developers Merge (version control), merge changes to an Branching (revisio ...
server
TeamCity TeamCity is a build management and continuous integration server from JetBrains. It was first released on October 2, 2006 and is commercial software and licensed under a proprietary license: a freemium license for up to 100 build configuration ...
provided by the
Czech Czech may refer to: * Anything from or related to the Czech Republic, a country in Europe ** Czech language ** Czechs, the people of the area ** Czech culture ** Czech cuisine * One of three mythical brothers, Lech, Czech, and Rus *Czech (surnam ...
company
JetBrains JetBrains s.r.o. (formerly IntelliJ Software s.r.o.) is a Czech software development private limited company which makes tools for software developers and project managers. The company has its headquarters in Amsterdam, and has offices in Ch ...
. In 2021 ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' stated that unknown parties apparently embedded malware in JetBrains' software and through this way compromised also SolarWinds. The attackers established a foothold in SolarWinds's software publishing infrastructure no later than September 2019. In the build system, the attackers surreptitiously modified software updates provided by SolarWinds to users of its network monitoring software Orion. The first known modification, in October 2019, was merely a
proof of concept A proof of concept (POC or PoC), also known as proof of principle, is an inchoate realization of a certain idea or method in order to demonstrate its feasibility or viability. A proof of concept is usually small and may or may not be complete ...
. Once the proof had been established, the attackers spent December 2019 to February 2020 setting up a command-and-control infrastructure. In March 2020, the attackers began to plant remote access tool malware into Orion updates, thereby trojaning them. These users included U.S. government customers in the executive branch, the military, and the intelligence services (see Impact section, below). If a user installed the update, this would execute the malware payload, which would stay dormant for 12–14 days before attempting to communicate with one or more of several command-and-control servers. The communications were designed to mimic legitimate SolarWinds traffic. If able to contact one of those servers, this would alert the attackers of a successful malware deployment and offer the attackers a back door that the attackers could choose to utilize if they wished to exploit the system further. The malware started to contact command-and-control servers in April 2020, initially from North America and Europe and subsequently from other continents too. The attackers appear to have utilized only a small fraction of the successful malware deployments: ones located within computer networks belonging to high-value targets. Once inside the target networks, the attackers pivoted, installing exploitation tools such as Cobalt strike components, and seeking additional access. Because Orion was connected to customers' Office 365 accounts as a trusted 3rd-party application, the attackers were able to access emails and other confidential documents. This access apparently helped them to hunt for certificates that would let them sign SAML tokens, allowing them to masquerade as legitimate users to additional on-premises services and to cloud services like Microsoft Azure Active Directory. Once these additional footholds had been obtained, disabling the compromised Orion software would no longer be sufficient to sever the attackers' access to the target network. Having accessed data of interest, they encrypted and exfiltrated it. The attackers hosted their command-and-control servers on commercial cloud services from
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
,
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
,
GoDaddy GoDaddy Inc. is an American publicly traded Internet Domain name registry, domain registry, Domain name registrar, domain registrar and web hosting company headquartered in Tempe, Arizona, and incorporated in Delaware. GoDaddy is the world's fif ...
and others. By using command-and-control IP addresses based in the U.S., and because much of the malware involved was new, the attackers were able to evade detection by
Einstein Albert Einstein (14 March 187918 April 1955) was a German-born theoretical physicist who is best known for developing the theory of relativity. Einstein also made important contributions to quantum mechanics. His mass–energy equivalence f ...
, a national cybersecurity system operated by the
Department of Homeland Security The United States Department of Homeland Security (DHS) is the U.S. federal executive department responsible for public security, roughly comparable to the interior, home, or public security ministries in other countries. Its missions invol ...
(DHS). FBI investigators in February 2021 found that a separate flaw in software made by SolarWinds Corp was used by hackers tied to another foreign government to help break into U.S. government computers.


Microsoft exploits

The attackers exploited flaws in Microsoft products, services, and software distribution infrastructure. In another
supply chain attack A supply chain attack is a cyber-attack that seeks to damage an organization by targeting less secure elements in the supply chain. A supply chain attack can occur in any industry, from the financial sector, oil industry, to a government sector. ...
, at least one reseller of Microsoft cloud services was compromised by the attackers, constituting a
supply chain attack A supply chain attack is a cyber-attack that seeks to damage an organization by targeting less secure elements in the supply chain. A supply chain attack can occur in any industry, from the financial sector, oil industry, to a government sector. ...
that allowed the attackers to access Microsoft cloud services used by the reseller's customers. Alongside this, " Zerologon", a vulnerability in the Microsoft authentication protocol NetLogon, allowed attackers to access all valid usernames and passwords in each Microsoft network that they breached. This allowed them to access additional credentials necessary to assume the privileges of any legitimate user of the network, which in turn allowed them to compromise Microsoft Office 365 email accounts. Additionally, a flaw in Microsoft's Outlook Web App may have allowed attackers to bypass
multi-factor authentication Multi-factor authentication (MFA; two-factor authentication, or 2FA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more distinct types of evidence ...
. Attackers were found to have broken into Microsoft Office 365 in a way that allowed them to monitor NTIA and Treasury staff emails for several months. This attack apparently used counterfeit identity tokens of some kind, allowing the attackers to trick Microsoft's authentication systems. The presence of single sign-on infrastructure increased the viability of the attack.


VMware exploits

Vulnerabilities in VMware Access and VMware Identity Manager, allowing existing network intruders to pivot and gain persistence, were utilized in 2020 by Russian state-sponsored attackers. As of December 18, 2020, while it was definitively known that the SUNBURST trojan would have provided suitable access to exploit the VMware bugs, it was not yet definitively known whether attackers had in fact chained those two exploits in the wild.


Discovery


SolarWinds exploit

On December 8, 2020, the cybersecurity firm
FireEye Trellix (formerly FireEye and McAfee Enterprise) is a privately held cybersecurity company that was founded in 2022. It provides hardware, software, and services to investigate cybersecurity attacks, protect against malicious software, and ana ...
announced that
red team A red team is a group that simulates an adversary, attempts a physical or digital intrusion against an organization at the direction of that organization, then reports back so that the organization can improve their defenses. Red teams work fo ...
tools had been stolen from it by what it believed to be a state-sponsored attacker. FireEye was believed to be a target of the SVR, Russia's Foreign Intelligence Service. FireEye says that it discovered the SolarWinds supply chain attack in the course of investigating FireEye's own breach and tool theft. After discovering that attack, FireEye reported it to the U.S. National Security Agency (NSA), a federal agency responsible for helping to defend the U.S. from cyberattacks. The NSA is not known to have been aware of the attack before being notified by FireEye. The NSA uses SolarWinds software itself. Some days later, on December 13, when breaches at the Treasury and Department of Commerce were publicly confirmed to exist,
sources Source may refer to: Research * Historical document * Historical source * Source (intelligence) or sub source, typically a confidential provider of non open-source intelligence * Source (journalism), a person, publication, publishing institute ...
said that the FireEye breach was related. On December 15, FireEye confirmed that the
vector Vector most often refers to: * Euclidean vector, a quantity with a magnitude and a direction * Disease vector, an agent that carries and transmits an infectious pathogen into another living organism Vector may also refer to: Mathematics a ...
used to attack the Treasury and other government departments was the same one that had been used to attack FireEye: a trojaned software update for SolarWinds Orion. The security community shifted its attention to Orion. The infected versions were found to be ''2019.4'' through ''2020.2.1 HF1'', released between March 2020 and June 2020. FireEye named the malware SUNBURST. Microsoft called it Solorigate. The tool that the attackers used to insert SUNBURST into Orion updates was later isolated by cybersecurity firm CrowdStrike, who called it SUNSPOT. Subsequent analysis of the SolarWinds compromise using DNS data and
reverse engineering Reverse engineering (also known as backwards engineering or back engineering) is a process or method through which one attempts to understand through deductive reasoning how a previously made device, process, system, or piece of software accompl ...
of Orion
binaries A binary file is a computer file that is not a text file. The term "binary file" is often used as a term meaning "non-text file". Many binary file formats contain parts that can be interpreted as text; for example, some computer document files ...
, by DomainTools and ReversingLabs respectively, revealed additional details about the attacker's timeline. July 2021 analysis published by the Google Threat Analysis Group found that a "likely Russian government-backed actor" exploited a zero-day vulnerability in fully-updated iPhones to steal authentication credentials by sending messages to government officials on
LinkedIn LinkedIn () is an American business and employment-oriented Social networking service, social network. It was launched on May 5, 2003 by Reid Hoffman and Eric Ly. Since December 2016, LinkedIn has been a wholly owned subsidiary of Microsoft. ...
.


Microsoft exploits

During 2019 and 2020, cybersecurity firm Volexity discovered an attacker making suspicious usage of Microsoft products within the network of a
think tank A think tank, or public policy institute, is a research institute that performs research and advocacy concerning topics such as social policy, political strategy, economics, military, technology, and culture. Most think tanks are non-governme ...
whose identity has not publicly been revealed. The attacker exploited a vulnerability in the organization's Microsoft Exchange Control Panel, and used a novel method to bypass
multi-factor authentication Multi-factor authentication (MFA; two-factor authentication, or 2FA) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more distinct types of evidence ...
. Later, in June and July 2020, Volexity observed the attacker utilizing the SolarWinds Orion trojan; i.e. the attacker used Microsoft vulnerabilities (initially) and SolarWinds supply chain attacks (later on) to achieve their goals. Volexity said it was not able to identify the attacker. Also in 2020, Microsoft detected attackers using Microsoft Azure infrastructure in an attempt to access emails belonging to
CrowdStrike CrowdStrike Holdings, Inc. is an American cybersecurity technology company based in Austin, Texas. It provides endpoint security, threat intelligence, and cyberattack response services. The company has been involved in investigations of seve ...
. That attack failed because - for security reasons - CrowdStrike does not use Office 365 for email. Separately, in or shortly before October 2020, Microsoft Threat Intelligence Center reported that an apparently state-sponsored attacker had been observed exploiting zerologon, a vulnerability in Microsoft's NetLogon protocol. This was reported to CISA, who issued an alert on October 22, 2020, specifically warning state, local, territorial and tribal governments to search for indicators of compromise, and instructing them to rebuild their networks from scratch if compromised. Using VirusTotal, '' The Intercept'' discovered continued indicators of compromise in December 2020, suggesting that the attacker might still be active in the network of the city government of
Austin, Texas Austin ( ) is the List of capitals in the United States, capital city of the U.S. state of Texas. It is the county seat and most populous city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and W ...
.


VMware exploits

Some time before December 3, 2020, the NSA discovered and notified VMware of vulnerabilities in VMware Access and VMware Identity Manager. VMware released patches on December 3, 2020. On December 7, 2020, the NSA published an advisory warning customers to apply the patches because the vulnerabilities were being actively exploited by Russian state-sponsored attackers.


Responsibility


Conclusions by investigators

SolarWinds said it believed the malware insertion into Orion was performed by a foreign nation. Russian-sponsored hackers were suspected to be responsible. U.S. officials stated that the specific groups responsible were probably the SVR or Cozy Bear (also known as APT29). FireEye gave the suspects the placeholder name "UNC2452"; incident response firm Volexity called them "Dark Halo". On December 23, 2020, the CEO of FireEye said Russia was the most likely culprit and the attacks were "very consistent" with the SVR. One security researcher offers the likely operational date, February 27, 2020, with a significant change of aspect on October 30, 2020. In January 2021, cybersecurity firm Kaspersky said SUNBURST resembles the malware Kazuar, which is believed to have been created by Turla, a group known from 2008 that Estonian intelligence previously linked it to the Russian federal security service, FSB.


Statements by U.S. government officials

On October 22, 2020, CISA and the FBI identified the Microsoft zerologon attacker as Berserk Bear, a state-sponsored group believed to be part of Russia's FSB. On December 18, U.S. Secretary of State
Mike Pompeo Michael Richard Pompeo (; born December 30, 1963) is an American retired politician who served in the First presidency of Donald Trump#Administration, first administration of Donald Trump as director of the Central Intelligence Agency (CIA) fr ...
said Russia was "pretty clearly" responsible for the cyber attack. On December 19, U.S. president
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who is the 47th president of the United States. A member of the Republican Party (United States), Republican Party, he served as the 45 ...
publicly addressed the attacks for the first time, downplaying its severity and suggesting without evidence that China, rather than Russia, might be responsible. The same day, Republican senator
Marco Rubio Marco Antonio Rubio (; born May 28, 1971) is an American politician, lawyer, and diplomat serving since 2025 as the 72nd United States Secretary of State, United States secretary of state. A member of the Republican Party (United States) , Rep ...
, acting chair of the Senate Intelligence Committee, said it was "increasingly clear that Russian intelligence conducted the gravest cyber intrusion in our history." On December 20, Democratic senator
Mark Warner Mark Robert Warner (born December 15, 1954) is an American businessman and politician serving as the senior United States senator from Virginia, a seat he has held since 2009. A member of the Democratic Party, Warner served as the 69th gove ...
, briefed on the incident by intelligence officials, said "all indications point to Russia." On December 21, 2020, former Attorney General
William Barr William Pelham Barr (born May 23, 1950) is an American attorney who served as United States Attorney General, United States attorney general in the administration of President George H. W. Bush from 1991 to 1993 and again in the first adminis ...
said that he agreed with Pompeo's assessment of the origin of the cyberhack and that it "certainly appears to be the Russians," contradicting Trump. On January 5, 2021, CISA, the FBI, the NSA, and the Office of the Director of National Intelligence, all confirmed that they believe Russia was the most likely culprit. On June 10, 2021,
FBI Director The director of the Federal Bureau of Investigation is the head of the Federal Bureau of Investigation (FBI), a United States federal law enforcement agency, and is responsible for its day-to-day operations. The FBI director is appointed for a ...
Christopher Wray attributed the attack to Russia's SVR specifically.


Denial of involvement

The Russian government said that it was not involved. The Chinese foreign ministry said in a statement, "China resolutely opposes and combats any form of cyberattacks and cyber theft."


Impact

SolarWinds said that of its 300,000 customers, 33,000 use Orion. Of these, around 18,000 government and private users downloaded compromised versions. Discovery of the breaches at the U.S. Treasury and Commerce Departments immediately raised concerns that the attackers would attempt to breach other departments, or had already done so. Further investigation proved these concerns to be well-founded. Within days, additional federal departments were found to have been breached.
Reuters Reuters ( ) is a news agency owned by Thomson Reuters. It employs around 2,500 journalists and 600 photojournalists in about 200 locations worldwide writing in 16 languages. Reuters is one of the largest news agencies in the world. The agency ...
quoted an anonymous U.S. government source as saying: “This is a much bigger story than one single agency. This is a huge cyber espionage campaign targeting the U.S. government and its interests.” Compromised versions were known to have been downloaded by the
Centers for Disease Control and Prevention The Centers for Disease Control and Prevention (CDC) is the National public health institutes, national public health agency of the United States. It is a Federal agencies of the United States, United States federal agency under the United S ...
, the Justice Department, and some utility companies. Other prominent U.S. organizations known to use SolarWinds products, though not necessarily Orion, were the
Los Alamos National Laboratory Los Alamos National Laboratory (often shortened as Los Alamos and LANL) is one of the sixteen research and development Laboratory, laboratories of the United States Department of Energy National Laboratories, United States Department of Energy ...
,
Boeing The Boeing Company, or simply Boeing (), is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, and missiles worldwide. The company also provides leasing and product support s ...
, and most
Fortune 500 The ''Fortune'' 500 is an annual list compiled and published by ''Fortune (magazine), Fortune'' magazine that ranks 500 of the largest United States Joint-stock company#Closely held corporations and publicly traded corporations, corporations by ...
companies. Outside the U.S., reported SolarWinds clients included parts of the British government, including the
Home Office The Home Office (HO), also known (especially in official papers and when referred to in Parliament) as the Home Department, is the United Kingdom's interior ministry. It is responsible for public safety and policing, border security, immigr ...
,
National Health Service The National Health Service (NHS) is the term for the publicly funded health care, publicly funded healthcare systems of the United Kingdom: the National Health Service (England), NHS Scotland, NHS Wales, and Health and Social Care (Northern ...
, and
signals intelligence Signals intelligence (SIGINT) is the act and field of intelligence-gathering by interception of ''signals'', whether communications between people (communications intelligence—abbreviated to COMINT) or from electronic signals not directly u ...
agencies; the
North Atlantic Treaty Organization The North Atlantic Treaty Organization (NATO ; , OTAN), also called the North Atlantic Alliance, is an intergovernmental transnational military alliance of 32 member states—30 European and 2 North American. Established in the aftermat ...
(NATO); the
European Parliament The European Parliament (EP) is one of the two legislative bodies of the European Union and one of its seven institutions. Together with the Council of the European Union (known as the Council and informally as the Council of Ministers), it ...
; and likely
AstraZeneca AstraZeneca plc () (AZ) is a British-Swedish multinational pharmaceutical and biotechnology company with its headquarters at the Cambridge Biomedical Campus in Cambridge, UK. It has a portfolio of products for major diseases in areas includi ...
. FireEye said that additional government, consulting, technology, telecom and extractive entities in North America, Europe, Asia and the Middle East may also have been affected. Through a manipulation of software keys, the hackers were able to access the email systems used by the Treasury Department's highest-ranking officials. This system, although unclassified, is highly sensitive because of the Treasury Department's role in making decisions that move the market, as well as decisions on economic sanctions and interactions with the
Federal Reserve The Federal Reserve System (often shortened to the Federal Reserve, or simply the Fed) is the central banking system of the United States. It was created on December 23, 1913, with the enactment of the Federal Reserve Act, after a series of ...
. Simply downloading a compromised version of Orion was not necessarily sufficient to result in a data breach; further investigation was required in each case to establish whether a breach resulted. These investigations were complicated by: the fact that the attackers had in some cases removed evidence; the need to maintain separate secure networks as organizations' main networks were assumed to be compromised; and the fact that Orion was itself a network monitoring tool, without which users had less visibility of their networks. As of mid-December 2020, those investigations were ongoing. As of mid-December 2020, U.S. officials were still investigating what was stolen in the cases where breaches had occurred, and trying to determine how it could be used. Commentators said that the information stolen in the attack would increase the perpetrator's influence for years to come. Possible future uses could include attacks on hard targets like the CIA and NSA, or using blackmail to recruit spies. Cyberconflict professor Thomas Rid said the stolen data would have myriad uses. He added that the amount of data taken was likely to be many times greater than during Moonlight Maze, and if printed would form a stack far taller than the
Washington Monument The Washington Monument is an obelisk on the National Mall in Washington, D.C., built to commemorate George Washington, a Founding Fathers of the United States, Founding Father of the United States, victorious commander-in-chief of the Continen ...
. Even where data was not exfiltrated, the impact was significant. The
Cybersecurity and Infrastructure Security Agency The Cybersecurity and Infrastructure Security Agency (CISA) is a component of the United States Department of Homeland Security (DHS) responsible for cybersecurity and infrastructure protection across all levels of government, coordinating cyber ...
(CISA) advised that affected devices be rebuilt from trusted sources, and that all credentials exposed to SolarWinds software should be considered compromised and should therefore be reset. Anti-malware companies additionally advised searching
log file In computing, logging is the act of keeping a log of events that occur in a computer system, such as problems, errors or broad information on current operations. These events may occur in the operating system or in other software. A message o ...
s for specific
indicators of compromise Indicator of compromise (IoC) in computer forensics is an artifact observed on a computer network, network or in an operating system that, with high confidence, indicates a computer intrusion. Types of indication Typical IoCs are virus signature ...
. However, it appeared that the attackers had deleted or altered records, and may have modified network or system settings in ways that could require manual review. Former Homeland Security Advisor Thomas P. Bossert warned that it could take years to evict the attackers from US networks, leaving them able to continue to monitor, destroy or tamper with data in the meantime.
Harvard Harvard University is a private Ivy League research university in Cambridge, Massachusetts, United States. Founded in 1636 and named for its first benefactor, the Puritan clergyman John Harvard, it is the oldest institution of higher lear ...
's
Bruce Schneier Bruce Schneier (; born January 15, 1963) is an American cryptographer, computer security professional, privacy specialist, and writer. Schneier is an Adjunct Lecturer in Public Policy at the Harvard Kennedy School and a Fellow at the Berkman ...
, and NYU's Pano Yannakogeorgos, founding dean of the Air Force Cyber College, said that affected networks may need to be replaced completely. The Justice Department disclosed in July 2021 that 27 of its federal prosecutors' offices around the country had been affected, including 80% of Microsoft email accounts breached in four New York offices. Two of the offices, in Manhattan and Brooklyn, handle many prominent investigations of white-collar crime, as well as of people close to former president Trump.


List of confirmed connected data breaches


U.S. federal government


U.S. state and local governments


Private sector


Investigations and responses


Technology companies and business

On December 8, 2020, before other organizations were known to have been breached, FireEye published countermeasures against the red team tools that had been stolen from FireEye. On December 15, 2020, Microsoft announced that SUNBURST, which only affects Windows platforms, had been added to Microsoft's malware database and would, from December 16 onwards, be detected and quarantined by Microsoft Defender.
GoDaddy GoDaddy Inc. is an American publicly traded Internet Domain name registry, domain registry, Domain name registrar, domain registrar and web hosting company headquartered in Tempe, Arizona, and incorporated in Delaware. GoDaddy is the world's fif ...
handed ownership to
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
of a command-and-control domain used in the attack, allowing Microsoft to activate a killswitch in the SUNBURST malware, and to discover which SolarWinds customers were infected. On December 14, 2020, the CEOs of several American utility companies convened to discuss the risks posed to the power grid by the attacks. On December 22, 2020, the North American Electric Reliability Corporation asked electricity companies to report their level of exposure to SolarWinds software. SolarWinds unpublished its featured customer list after the hack, although as of December 15, cybersecurity firm GreyNoise Intelligence said SolarWinds had not removed the infected software updates from its distribution server. Around January 5, 2021, SolarWinds investors filed a class action lawsuit against the company in relation to its security failures and subsequent fall in share price. Soon after, SolarWinds hired a new cybersecurity firm co-founded by Krebs. The
Linux Foundation The Linux Foundation (LF) is a non-profit organization established in 2000 to support Linux development and open-source software projects. Background The Linux Foundation started as Open Source Development Labs in 2000 to standardize and prom ...
pointed out that if Orion had been
open source Open source is source code that is made freely available for possible modification and redistribution. Products include permission to use and view the source code, design documents, or content of the product. The open source model is a decentrali ...
, users would have been able to audit it, including via reproducible builds, making it much more likely that the malware payload would have been spotted.


U.S. government

On December 18, 2020, U.S. Secretary of State Mike Pompeo said that some details of the event would likely be classified so as not to become public.


Security agencies

On December 12, 2020, a
National Security Council A national security council (NSC) is usually an executive branch governmental body responsible for coordinating policy on national security issues and advising chief executives on matters related to national security. An NSC is often headed by a n ...
(NSC) meeting was held at the White House to discuss the breach of federal organizations. On December 13, 2020, CISA issued an emergency directive asking federal agencies to disable the SolarWinds software, to reduce the risk of additional intrusions, even though doing so would reduce those agencies' ability to monitor their computer networks. The Russian government said that it was not involved in the attacks. On December 14, 2020, the Department of Commerce confirmed that it had asked the CISA and the
FBI The Federal Bureau of Investigation (FBI) is the domestic Intelligence agency, intelligence and Security agency, security service of the United States and Federal law enforcement in the United States, its principal federal law enforcement ag ...
to investigate. The NSC activated Presidential Policy Directive 41, an Obama-era emergency plan, and convened its Cyber Response Group. The U.S. Cyber Command threatened swift retaliation against the attackers, pending the outcome of investigations. The DOE helped to compensate for a staffing shortfall at CISA by allocating resources to help the
Federal Energy Regulatory Commission The Federal Energy Regulatory Commission (FERC) is an independent agency of the United States government that regulates the interstate transmission and wholesale sale of electricity and natural gas and regulates the prices of interstate transport ...
(FERC) recover from the cyberattack. The FBI, CISA, and the
Office of the Director of National Intelligence The director of national intelligence (DNI) is a cabinet-level United States government intelligence and security official. The position is required by the Intelligence Reform and Terrorism Prevention Act of 2004 to serve as executive head o ...
(ODNI) formed a Cyber Unified Coordination Group (UCG) to coordinate their efforts. On December 24, 2020, CISA said state and local government networks, in addition to federal ones, and other organizations, had been impacted by the attack, but did not provide further details. The Cyber Safety Review Board did not investigate the underlying weakness.


Congress

The
Senate Armed Services Committee The Committee on Armed Services, sometimes abbreviated SASC for Senate Armed Services Committee, is a committee of the United States Senate empowered with legislative oversight of the nation's military, including the Department of Defen ...
's cybersecurity subcommittee was briefed by Defense Department officials. The House Committee on Homeland Security and House Committee on Oversight and Reform announced an investigation.
Marco Rubio Marco Antonio Rubio (; born May 28, 1971) is an American politician, lawyer, and diplomat serving since 2025 as the 72nd United States Secretary of State, United States secretary of state. A member of the Republican Party (United States) , Rep ...
, acting chair of the Senate Intelligence Committee, said the U.S. must retaliate, but only once the perpetrator is certain. The committee's vice-chairman,
Mark Warner Mark Robert Warner (born December 15, 1954) is an American businessman and politician serving as the senior United States senator from Virginia, a seat he has held since 2009. A member of the Democratic Party, Warner served as the 69th gove ...
, criticized President Trump for failing to acknowledge or react to the hack. Senator
Ron Wyden Ronald Lee Wyden ( ; born May 3, 1949) is an American politician serving as the Seniority in the United States Senate, senior United States Senate, United States senator from Oregon, a seat he has held since 1996 United States Senate special el ...
called for mandatory security reviews of software used by federal agencies. On December 22, 2020, after U.S. Treasury Secretary Steven Mnuchin told reporters that he was "completely on top of this", the Senate Finance Committee was briefed by Microsoft that dozens of Treasury email accounts had been breached, and the attackers had accessed systems of the Treasury's Departmental Offices division, home to top Treasury officials. Senator Wyden said that the briefing showed that the Treasury "still does not know all of the actions taken by hackers, or precisely what information was stolen". On December 23, 2020, Senator Bob Menendez asked the State Department to end its silence about the extent of its breach, and Senator
Richard Blumenthal Richard Blumenthal ( ; born February 13, 1946) is an American politician, lawyer, and United States Marine Corps, Marine Corps veteran serving as the Seniority in the United States Senate, senior United States Senate, United States senator from ...
asked the same of the
Veterans Administration The United States Department of Veterans Affairs (VA) is a Cabinet-level executive branch department of the federal government charged with providing lifelong healthcare services to eligible military veterans at the 170 VA medical centers an ...
.


The judiciary

The
Administrative Office of the United States Courts Administration may refer to: Management of organizations * Management, the act of directing people towards accomplishing a goal: the process of dealing with or controlling things or people. ** Administrative assistant, traditionally known as a s ...
initiated an audit, with DHS, of the U.S. Judiciary's Case Management/Electronic Case Files (CM/ECF) system. It stopped accepting highly sensitive court documents to the CM/ECF, requiring those instead to be accepted only in paper form or on airgapped devices.


President Trump

President
Donald Trump Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who is the 47th president of the United States. A member of the Republican Party (United States), Republican Party, he served as the 45 ...
made no comment on the hack for days after it was reported, leading Senator
Mitt Romney Willard Mitt Romney (born March 12, 1947) is an American businessman and retired politician. He served as a United States Senate, United States senator from Utah from 2019 to 2025 and as the 70th governor of Massachusetts from 2003 to 2007 ...
to decry his "silence and inaction". On December 19, Trump publicly addressed the attacks for the first time; he downplayed the hack, contended that the media had overblown the severity of the incident, said that "everything is well under control"; and proposed, without evidence, that China, rather than Russia, might be responsible for the attack. Trump then pivoted to insisting that he had won the 2020 presidential election. He speculated, without evidence, that the attack might also have involved a "hit" on voting machines, part of a long-running campaign by Trump to falsely assert that he won the 2020 election. Trump's claim was rebutted by former CISA director Chris Krebs, who pointed out that Trump's claim was not possible.
Adam Schiff Adam Bennett Schiff (born June 22, 1960) is an American lawyer, author, and politician serving as the Seniority in the United States Senate, junior United States Senate, United States senator from California, a seat he has held since 2024. A m ...
, chair of the House Intelligence Committee, described Trump's statements as dishonest, calling the comment a "scandalous betrayal of our national security" that "sounds like it could have been written in the Kremlin." Former Homeland Security Advisor Thomas P. Bossert said, "President Trump is on the verge of leaving behind a federal government, and perhaps a large number of major industries, compromised by the Russian government," and noted that congressional action, including via the
National Defense Authorization Act The National Defense Authorization Act (NDAA) is any of a series of United States federal laws specifying the annual budget and expenditures of the U.S. Department of Defense. The first NDAA was passed in 1961. The U.S. Congress oversees the de ...
would be required to mitigate the damage caused by the attacks.


President Biden

Then
president-elect An ''officer-elect'' is a person who has been elected to a position but has not yet been installed. Notably, a president who has been elected but not yet installed would be referred to as a ''president-elect'' (e.g. president-elect of the Un ...
Joe Biden Joseph Robinette Biden Jr. (born November 20, 1942) is an American politician who was the 46th president of the United States from 2021 to 2025. A member of the Democratic Party (United States), Democratic Party, he served as the 47th vice p ...
said he would identify and penalize the attackers. Biden's incoming
chief of staff The title chief of staff (or head of staff) identifies the leader of a complex organization such as the armed forces, institution, or body of persons and it also may identify a principal staff officer (PSO), who is the coordinator of the supportin ...
, Ron Klain, said the
Biden administration Joe Biden's tenure as the List of presidents of the United States, 46th president of the United States began with Inauguration of Joe Biden, his inauguration on January 20, 2021, and ended on January 20, 2025. Biden, a member of the Democr ...
's response to the hack would extend beyond sanctions. On December 22, 2020, Biden reported that his transition team was still being denied access to some briefings about the attack by Trump administration officials. In January 2021, Biden named appointees for two relevant White House positions:
Elizabeth Sherwood-Randall Elizabeth D. Sherwood-Randall (; born October 4, 1959) is an American national security and energy leader, public servant, educator, and author who served as the 11th United States Homeland Security Advisor in the Biden administration from 2021 ...
as homeland security adviser, and Anne Neuberger as deputy national security adviser for cyber and emerging technology. In March 2021, the Biden administration expressed growing concerns over the hack, and
White House The White House is the official residence and workplace of the president of the United States. Located at 1600 Pennsylvania Avenue Northwest (Washington, D.C.), NW in Washington, D.C., it has served as the residence of every U.S. president ...
Press Secretary Jen Psaki called it “an active threat”. Meanwhile ''
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
'' reported that the US government was planning economic sanctions as well as "a series of clandestine actions across Russian networks" in retaliation. On April 15, 2021, the United States expelled 10 Russian diplomats and issued sanctions against 6 Russian companies that support its cyber operations, as well as 32 individuals and entities for their role in the hack and in Russian interference in the 2020 United States elections.


Rest of the world

NATO said that it was "currently assessing the situation, with a view to identifying and mitigating any potential risks to our networks." On December 18, the United Kingdom National Cyber Security Centre said that it was still establishing the attacks' impact on the UK. The UK and Irish cybersecurity agencies published alerts targeting SolarWinds customers. On December 23, 2020, the UK
Information Commissioner's Office The Information Commissioner's Office (ICO) is a non-departmental public body which reports directly to the Parliament of the United Kingdom and is sponsored by the Department for Science, Innovation and Technology. It is the independent regu ...
– a national privacy authority – told UK organizations to check immediately whether they were impacted. On December 24, 2020, the Canadian Centre for Cyber Security asked SolarWinds Orion users in Canada to check for system compromises.


Cyber espionage or cyberattack?

The attack prompted a debate on whether the hack should be treated as cyber espionage, or as a
cyberattack A cyberattack (or cyber attack) occurs when there is an unauthorized action against computer infrastructure that compromises the confidentiality, integrity, or availability of its content. The rising dependence on increasingly complex and inte ...
constituting an act of war. Most current and former U.S. officials considered the 2020 Russian hack to be a "stunning and distressing feat of espionage" but not a cyberattack because the Russians did not appear to destroy or manipulate data or cause physical damage (for example, to the
electrical grid An electrical grid (or electricity network) is an interconnected network for electricity delivery from producers to consumers. Electrical grids consist of power stations, electrical substations to step voltage up or down, electric power tran ...
). Erica Borghard of the
Atlantic Council The Atlantic Council is an American think tank in the field of international affairs, favoring Atlanticism, founded in 1961. It manages sixteen regional centers and functional programs related to international security and global economic prosp ...
and Columbia's Saltzman Institute and Jacquelyn Schneider of the
Hoover Institution The Hoover Institution (officially The Hoover Institution on War, Revolution, and Peace and formerly The Hoover Institute and Library on War, Revolution, and Peace) is an American public policy think tank which promotes personal and economic ...
and
Naval War College The Naval War College (NWC or NAVWARCOL) is the staff college and "Home of Thought" for the United States Navy at Naval Station Newport in Newport, Rhode Island. The NWC educates and develops leaders, supports defining the future Navy and associa ...
argued that the breach was an act of espionage that could be responded to with "arrests, diplomacy, or counterintelligence" and had not yet been shown to be a cyberattack, a classification that would legally allow the U.S. to respond with force. Law professor Jack Goldsmith wrote that the hack was a damaging act of cyber-espionage but "does not violate international law or norms" and wrote that "because of its own practices, the U.S. government has traditionally accepted the legitimacy of foreign governmental electronic spying in U.S. government networks." Law professor Michael Schmitt concurred, citing the '' Tallinn Manual''. By contrast, Microsoft president Brad Smith termed the hack a cyberattack, stating that it was "not 'espionage as usual,' even in the digital age" because it was "not just an attack on specific targets, but on the trust and reliability of the world's critical infrastructure." U.S. Senator Richard J. Durbin (D-IL) described the attack as tantamount to a declaration of war.


Debate on possible U.S. responses

Writing for ''Wired'', Borghard and Schneider opined that the U.S. "should continue to build and rely on
strategic deterrence Strategy (from Greek στρατηγία ''stratēgia'', "troop leadership; office of general, command, generalship") is a general plan to achieve one or more long-term or overall goals under conditions of uncertainty. In the sense of the " ar ...
to convince states not to weaponize the cyber intelligence they collect". They also stated that because deterrence may not effectively discourage cyber-espionage attempts by
threat actor In cybersecurity, a threat actor, bad actor or malicious actor is either a person or a group of people that take part in Malice (law), malicious acts in the cyber realm including: computers, devices, systems, or Computer network, networks. Threat ...
s, the U.S. should also focus on making cyber-espionage less successful through methods such as enhanced cyber-defenses, better information-sharing, and "defending forward" (reducing Russian and Chinese offensive cyber-capabilities). Writing for ''
The Dispatch ''The Dispatch'' is an American center-right subscription-based online magazine founded by Jonah Goldberg, Stephen F. Hayes, and Toby Stock. Several of ''The Dispatchs staff (including Hayes) are alumni of '' The Weekly Standard'', whi ...
'', Goldsmith wrote that the failure of defense and deterrence strategies against cyber-intrusion should prompt consideration of a "mutual restraint" strategy, "whereby the United States agrees to curb certain activities in foreign networks in exchange for forbearance by our adversaries in our networks." Cybersecurity author
Bruce Schneier Bruce Schneier (; born January 15, 1963) is an American cryptographer, computer security professional, privacy specialist, and writer. Schneier is an Adjunct Lecturer in Public Policy at the Harvard Kennedy School and a Fellow at the Berkman ...
advocated against retaliation or increases in offensive capabilities, proposing instead the adoption of a defense-dominant strategy and ratification of the Paris Call for Trust and Security in Cyberspace or the
Global Commission on the Stability of Cyberspace The Global Commission on the Stability of Cyberspace was a multistakeholder Internet governance organization, dedicated to the creation of Legal norm, diplomatic norms of Westphalian sovereignty, governmental Non-aggression principle, non-aggres ...
. In the ''New York Times'', Paul Kolbe, former CIA agent and director of the Intelligence Project at
Harvard Harvard University is a private Ivy League research university in Cambridge, Massachusetts, United States. Founded in 1636 and named for its first benefactor, the Puritan clergyman John Harvard, it is the oldest institution of higher lear ...
's Belfer Center for Science and International Affairs, echoed Schneier's call for improvements in the U.S.'s cyberdefenses and international agreements. He also noted that the US is engaged in similar operations against other countries in what he described as an ambient cyber-conflict.


See also

* 2008 cyberattack on United States * 2021 Microsoft Exchange Server data breach * Cyberwarfare in the United States * Cyberwarfare by Russia * EternalBlue * Global surveillance disclosures (2013–present) *
List of data breaches This is a list of reports about data breaches, using data compiled from various sources, including press reports, government news releases, and mainstream news articles. The list includes those involving the theft or compromise of 30,000 or more ...
* Moonlight Maze * Office of Personnel Management data breach *
Security dilemma In international relations, the security dilemma (also referred to as the spiral model) is when the increase in one state's security (such as increasing its military strength) leads other states to fear for their own security (because they do not k ...
* The Shadow Brokers * Vulkan files leak


References


External links


SolarWinds Security Advisory



GuidePoint Security Analysis

Russian SVR Targets U.S. and Allied Networks
(pdf file)
A 'Worst Nightmare' Cyberattack: The Untold Story Of The SolarWinds Hack
by Dina Temple-Raston, Friday, April 16, 2021
NPR text only version
{{Hacking in the 2020s 2020 in the United States Cyberattacks Data breaches in the United States 2020 in computing Hacking in the 2020s