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Change Request
A change request, sometimes called change control request (CCR), is a document containing a call for an adjustment of a system; it is of great importance in the change management process. Purpose and elements A change request is declarative, i.e. it states what needs to be accomplished, but leaves out how the change should be carried out. Important elements of a change request are an ID, the customer (ID), the deadline (if applicable), an indication whether the change is required or optional, the change type (often chosen from a domain-specific ontology) and a change abstract, which is a piece of narrative (Keller, 2005). An example of a change request can be found in Figure 1 on the right. Sources Change requests typically originate from one of five sources: # problem reports that identify bugs that must be fixed, which forms the most common source # system enhancement requests from users # events in the development of other systems # changes in underlying structure and or ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Document
A document is a writing, written, drawing, drawn, presented, or memorialized representation of thought, often the manifestation of nonfiction, non-fictional, as well as fictional, content. The word originates from the Latin ', which denotes a "teaching" or "lesson": the verb ' denotes "to teach". In the past, the word was usually used to denote written proof useful as evidence of a truth or fact. In the computer age, Computer Age, "document" usually denotes a primarily textual computer file, including its structure and format, e.g. fonts, colors, and Computer-generated imagery, images. Contemporarily, "document" is not defined by its transmission medium, e.g., paper, given the existence of electronic documents. "Documentation" is distinct because it has more denotations than "document". Documents are also distinguished from "Realia (library science), realia", which are three-dimensional objects that would otherwise satisfy the definition of "document" because they memorialize ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Project Management
Project management is the process of supervising the work of a Project team, team to achieve all project goals within the given constraints. This information is usually described in project initiation documentation, project documentation, created at the beginning of the development process. The primary constraints are Scope (project management), scope, time and budget. The secondary challenge is to operations research, optimize the Resource allocation, allocation of necessary inputs and apply them to meet predefined objectives. The objective of project management is to produce a complete project which complies with the client's objectives. In many cases, the objective of project management is also to shape or reform the client's brief to feasibly address the client's objectives. Once the client's objectives are established, they should influence all decisions made by other people involved in the project– for example, project managers, designers, contractors and subcontractors ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Engineering Change Order
An engineering change order (ECO), also called an engineering change notice (ECN), engineering change (EC), or engineering release notice (ERN), is an artifact used to implement changes to components or end products. The ECO is utilized to control and coordinate changes to product designs that evolve over time. The need for an engineering change may be triggered by a number of events and varies by industry. Typical engineering change categories are: * Product Evolution - a change resulting in applying an existing part to a new application and maintaining backwards compatibility * Cost Reduction - a change resulting in lower overall cost to produce or maintain * Product Performance - a change that improves the capabilities of the item * Safety - a change required to enhance the safety to those using or interacting with the item Usage and contents An ECO is defined as " document approved by the design activity that describes and authorizes the implementation of an engineerin ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Change Order
In project management, change orders are also called variations or variation orders. Any modification or change to works agreed in the contract is treated as a variation. Types These modifications can be divided into three main categories # Addition to the work agreed in the contract. # Omission of work agreed in the contract. # Substitution or alteration of work agreed in the contract. Purpose A change order is work that is added to or deleted from the original scope of work of a contract. Depending on the magnitude of the change, it may or may not alter the original contract amount and/or completion date. A change order may force a new project to handle significant changes to the current project. Change orders are common to most projects, and very common with large projects. After the original scope (or contract) is formed, complete with the total price to be paid and the specific work to be completed, a client may decide that the original plans do not best represent his or he ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Change Control
Within quality management systems (QMS) and information technology (IT) systems, change control is a process—either formal or informal—used to ensure that changes to a product or system are introduced in a controlled and coordinated manner. It reduces the possibility that unnecessary changes will be introduced to a system without forethought, introducing faults into the system or undoing changes made by other users of software. The goals of a change control procedure usually include minimal disruption to services, reduction in back-out activities, and cost-effective utilization of resources involved in implementing change. According to the Project Management Institute, change control is a "process whereby modifications to documents, deliverables, or baselines associated with the project are identified, documented, approved, or rejected." Change control is used in various industries, including in IT, software development, the pharmaceutical industry, the medical device industr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Change Management (engineering)
The change request management process in systems engineering is the process of requesting, determining attainability, planning, implementing, and evaluating of changes to a system. Its main goals are to support the processing and traceability of changes to an interconnected set of factors. Introduction There is considerable overlap and confusion between change request management, change control and configuration management. The definition below does not yet integrate these areas. Change request management has been embraced for its ability to deliver benefits by improving the affected system and thereby satisfying "customer needs," but has also been criticized for its potential to confuse and needlessly complicate change administration. In some cases, notably in the Information Technology domain, more funds and work are put into system maintenance (and change request management) than into the initial creation of a system. Typical investment by organizations during initial implemen ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
PRINCE2
PRINCE2 (PRojects IN Controlled Environments) is a structured project management method and practitioner certification programme. PRINCE2 emphasises dividing projects into manageable and controllable stages. It is adopted in many countries worldwide, including the UK, Western European countries, and Australia. PRINCE2 training is available in many languages. PRINCE2 was developed as a UK government standard for information systems projects. In July 2013, ownership of the rights to PRINCE2 were transferred from HM Cabinet Office to AXELOS Ltd, a joint venture by the Cabinet Office and Capita, with 49% and 51% stakes respectively. In 2021, PRINCE2 was transferred to PeopleCert during their acquisition of AXELOS. History PRINCE was derived from an earlier method called PROMPT II (Project Resource Organisation Management Planning Techniques). In 1989 the Central Computer and Telecommunications Agency (CCTA) adopted a version of PROMPT II as a UK Government standard for inform ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
ITIL
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ITIL compliance in an organization. Certification in ITIL is only available to individuals and not organizations. Since 2021, the ITIL trademark has been owned by PeopleCert. History Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s develo ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
User (computing)
A user is a person who uses a computer or network service. A user often has a user account and is identified to the system by a username (or user name). Some software products provide services to other systems and have no direct end users. End user End users are the ultimate human users (also referred to as operators) of a software product. The end user stands in contrast to users who support or maintain the product such as sysops, database administrators and computer technicians. The term is used to abstract and distinguish those who only use the software from the developers of the system, who enhance the software for end users. In user-centered design, it also distinguishes the software operator from the client who pays for its development and other stakeholders who may not directly use the software, but help establish its requirements. This abstraction is primarily useful in designing the user interface, and refers to a relevant subset of characteristics t ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
System
A system is a group of interacting or interrelated elements that act according to a set of rules to form a unified whole. A system, surrounded and influenced by its open system (systems theory), environment, is described by its boundaries, structure and purpose and is expressed in its functioning. Systems are the subjects of study of systems theory and other systems sciences. Systems have several common properties and characteristics, including structure, function(s), behavior and interconnectivity. Etymology The term ''system'' comes from the Latin word ''systēma'', in turn from Greek language, Greek ''systēma'': "whole concept made of several parts or members, system", literary "composition"."σύστημα" , Henry George Liddell, Robert Scott, ''A Greek–English Lexicon'', on Pers ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Software Bug
A software bug is a design defect ( bug) in computer software. A computer program with many or serious bugs may be described as ''buggy''. The effects of a software bug range from minor (such as a misspelled word in the user interface) to severe (such as frequent crashing). In 2002, a study commissioned by the US Department of Commerce's National Institute of Standards and Technology concluded that "software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually, or about 0.6 percent of the gross domestic product". Since the 1950s, some computer systems have been designed to detect or auto-correct various software errors during operations. History Terminology ''Mistake metamorphism'' (from Greek ''meta'' = "change", ''morph'' = "form") refers to the evolution of a defect in the final stage of software deployment. Transformation of a ''mistake'' committed by an analyst in the early stages of the softw ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Abstract (summary)
An abstract is a brief summary of a research article, thesis, review, conference proceeding, or any in-depth analysis of a particular subject and is often used to help the reader quickly ascertain the paper's purpose. When used, an abstract always appears at the beginning of a manuscript or typescript, acting as the point-of-entry for any given academic paper or patent application. Abstracting and indexing services for various academic disciplines are aimed at compiling a body of literature for that particular subject. The terms ''précis'' or ''synopsis'' are used in some publications to refer to the same thing that other publications might call an "abstract". In management reports, an '' executive summary'' usually contains more information (and often more sensitive information) than the abstract does. Purpose and limitations Academic literature uses the abstract to succinctly communicate complex research. An abstract may act as a stand-alone entity instead of a full paper. ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
