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IMC Process Guide
imc Process Guide is the name of an electronic performance support system (EPSS). The software is developed by e-learning company IMC AG, Saarbrücken. Process Guide provides context-sensitive help and up-to-date information for software users in case of difficulties with applications. It operates as an employee's personal navigation system that guides users through company and role specific processes. Differences between EPSS and e-learning In contrast to conventional formal learning, the user is not uniquely trained before using software, but receives hints, tips and help as soon as a problem occurs when applying a software in everyday work. The didactic concept takes into account the so-called forgetting curve, or also known as "Ebbinghaus curve" named after the psychologist Hermann Ebbinghaus. The curve describes the high degree of forgetfulness in conventional, formal learning, where only a small part of information is actually moved and therefore saved into the long- ...
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Electronic Performance Support System
An electronic performance support system (EPSS) is any computer software program or component that improves user performance. EPSSs can help an organization to reduce the cost of training staff while increasing productivity and performance. They can empower employees to perform tasks with a minimum amount of external intervention or training. By using this type of system an employee, especially a new employee, will often not only be able to complete his or her work more quickly and accurately, but, as a secondary benefit, will also learn more about the job and the employer's business. An EPSS is best considered when *workers require knowledge to achieve individual performance in a business environment *skilled performers are spending a lot of time helping less skilled performers *new workers must begin to perform immediately and training is impractical, unavailable or constrained *employees need to be guided through a complex process or task that cannot be memorized. These situa ...
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Siri
Siri ( ) is a virtual assistant that is part of Apple Inc.'s iOS, iPadOS, watchOS, macOS, tvOS, and audioOS operating systems. It uses voice queries, gesture based control, focus-tracking and a natural-language user interface to answer questions, make recommendations, and perform actions by delegating requests to a set of Internet services. With continued use, it adapts to users' individual language usages, searches and preferences, returning individualized results. Siri is a spin-off from a project developed by the SRI International Artificial Intelligence Center. Its speech recognition engine was provided by Nuance Communications, and it uses advanced machine learning technologies to function. Its original American, British and Australian voice actors recorded their respective voices around 2005, unaware of the recordings' eventual usage. Siri was released as an app for iOS in February 2010. Two months later, Apple acquired it and integrated into iPhone 4S at its releas ...
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Social Workers
Social work is an academic discipline and practice-based profession concerned with meeting the basic needs of individuals, families, groups, communities, and society as a whole to enhance their individual and collective well-being. Social work practice draws from areas, such as psychology, sociology, health, political science, community development, law, and economics to engage with systems and policies, conduct assessments, develop interventions, and enhance social functioning and responsibility. The ultimate goal of social work is the improvement of people's lives and the achievement of social justice. Social work practice is often divided into three levels. Micro-work involves working directly with individuals and families, such as providing individual counseling/therapy or assisting a family in accessing services. Mezzo-work involves working with groups and communities, such as conducting group therapy or providing services for community agencies. Macro-work involv ...
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Finland
Finland ( fi, Suomi ; sv, Finland ), officially the Republic of Finland (; ), is a Nordic country in Northern Europe. It shares land borders with Sweden to the northwest, Norway to the north, and Russia to the east, with the Gulf of Bothnia to the west and the Gulf of Finland across Estonia to the south. Finland covers an area of with a population of 5.6 million. Helsinki is the capital and largest city, forming a larger metropolitan area with the neighbouring cities of Espoo, Kauniainen, and Vantaa. The vast majority of the population are ethnic Finns. Finnish, alongside Swedish, are the official languages. Swedish is the native language of 5.2% of the population. Finland's climate varies from humid continental in the south to the boreal in the north. The land cover is primarily a boreal forest biome, with more than 180,000 recorded lakes. Finland was first inhabited around 9000 BC after the Last Glacial Period. The Stone Age introduced several different ...
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Lahti
Lahti (; sv, Lahtis) is a city and municipality in Finland. It is the capital of the region of Päijänne Tavastia (Päijät-Häme) and its growing region is one of the main economic hubs of Finland. Lahti is situated on a bay at the southern end of lake Vesijärvi about north-east of the capital city Helsinki, south-west of the Heinola town and east of Hämeenlinna, the capital of the region of Tavastia Proper (Kanta-Häme). It is also situated at the intersection of Highway 4 (between Helsinki and Jyväskylä) and Highway 12 (between Tampere and Kouvola), which are the most significant main roads of Lahti. In English, the Finnish word Lahti literally means ''bay''. Lahti is also dubbed the "Chicago of Finland" due to the early industries of both cities, when they were known as " slaughterhouse cities".Lahti on Suom ...
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Lutheran
Lutheranism is one of the largest branches of Protestantism, identifying primarily with the theology of Martin Luther, the 16th-century German monk and Protestant Reformers, reformer whose efforts to reform the theology and practice of the Catholic Church launched the Reformation, Protestant Reformation. The reaction of the government and church authorities to the international spread of his writings, beginning with the ''Ninety-five Theses'', divided Western Christianity. During the Reformation, Lutheranism became the state religion of numerous states of northern Europe, especially in northern Germany, Scandinavia and the then-Livonian Order. Lutheran clergy became civil servants and the Lutheran churches became part of the state. The split between the Lutherans and the Roman Catholics was made public and clear with the 1521 Edict of Worms: the edicts of the Diet (assembly), Diet condemned Luther and officially banned citizens of the Holy Roman Empire from defending or propagatin ...
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Information Technology
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system — including all hardware, software, and peripheral equipment — operated by a limited group of IT users. Although humans have been storing, retrieving, manipulating, and communicating information since the earliest writing systems were developed, the term ''information technology'' in its modern sense first appeared in a 1958 article published in the '' Harvard Business Review''; authors Harold J. Leavitt and Thomas L. Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT)." Their definition consists of three categories: techniques ...
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Saarland
The Saarland (, ; french: Sarre ) is a state of Germany in the south west of the country. With an area of and population of 990,509 in 2018, it is the smallest German state in area apart from the city-states of Berlin, Bremen, and Hamburg, and the smallest in population apart from Bremen. Saarbrücken is the state capital and largest city; other cities include Neunkirchen and Saarlouis. Saarland is mainly surrounded by the department of Moselle (Grand Est) in France to the west and south and the neighboring state of Rhineland-Palatinate in Germany to the north and east; it also shares a small border about long with the canton of Remich in Luxembourg to the northwest. Saarland was established in 1920 after World War I as the Territory of the Saar Basin, occupied and governed by France under a League of Nations mandate. The heavily industrialized region was economically valuable, due to the wealth of its coal deposits and location on the border between France and Germany. Saa ...
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Patch (computing)
A patch is a set of changes to a computer program or its supporting data designed to update, fix, or improve it. This includes fixing security vulnerabilities and other bugs, with such patches usually being called bugfixes or bug fixes. Patches are often written to improve the functionality, usability, or performance of a program. The majority of patches are provided by software vendors for operating system and application updates. Patches may be installed either under programmed control or by a human programmer using an editing tool or a debugger. They may be applied to program files on a storage device, or in computer memory. Patches may be permanent (until patched again) or temporary. Patching makes possible the modification of compiled and machine language object programs when the source code is unavailable. This demands a thorough understanding of the inner workings of the object code by the person creating the patch, which is difficult without close study of the source ...
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European Commission
The European Commission (EC) is the executive of the European Union (EU). It operates as a cabinet government, with 27 members of the Commission (informally known as "Commissioners") headed by a President. It includes an administrative body of about 32,000 European civil servants. The Commission is divided into departments known as Directorates-General (DGs) that can be likened to departments or ministries each headed by a Director-General who is responsible to a Commissioner. There is one member per member state, but members are bound by their oath of office to represent the general interest of the EU as a whole rather than their home state. The Commission President (currently Ursula von der Leyen) is proposed by the European Council (the 27 heads of state/governments) and elected by the European Parliament. The Council of the European Union then nominates the other members of the Commission in agreement with the nominated President, and the 27 members as a team are ...
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OECD
The Organisation for Economic Co-operation and Development (OECD; french: Organisation de coopération et de développement économiques, ''OCDE'') is an intergovernmental organisation with 38 member countries, founded in 1961 to stimulate economic progress and world trade. It is a forum whose member countries describe themselves as committed to democracy and the market economy, providing a platform to compare policy experiences, seek answers to common problems, identify good practices, and coordinate domestic and international policies of its members. The majority of OECD members are high-income economies with a very high Human Development Index (HDI), and are regarded as developed countries. Their collective population is 1.38 billion. , the OECD member countries collectively comprised 62.2% of global nominal GDP (US$49.6 trillion) and 42.8% of global GDP (Int$54.2 trillion) at purchasing power parity. The OECD is an official United Nations observer. In April 1948, th ...
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Lifelong Learning
Lifelong learning is the "ongoing, voluntary, and self-motivated"Department of Education and Science (2000).Learning for Life: Paper on Adult Education Dublin: Stationery Office. pursuit of knowledge for either personal or professional reasons. It is important for an individual's competitiveness and employability, but also enhances social inclusion, active citizenship, and personal development.Commission of the European Communities:Adult learning: It is never too late to learn. COM(2006) 614 final. Brussels, 23.10.2006. Development In some contexts, the term "lifelong learning" evolved from the term "life-long learners", created by Leslie Watkins and used by Professor Clint Taylor (CSULA) and Superintendent for the Temple City Unified School District's mission statement in 1993, the term recognizes that learning is not confined to childhood or the classroom but takes place throughout life and in a range of situations. In other contexts, the term "lifelong learning" evolved ...
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