Eddy Cue
Eduardo H. Cue (born October 23, 1964) is Apple Inc., Apple's senior vice president of Services, reporting to CEO Tim Cook. Cue oversees Apple's numerous content stores and products including the iTunes Store, the Apple Books Store, and Apple Music, Apple Pay, Siri (until 2017), Apple Maps, Maps, iAd, iCloud services, and Apple's productivity and creativity apps. Cue testified in the United States v. Apple (2012), antitrust case against Apple for conspiring on eBook pricing. Business career Early career (1990s) Eddy Cue joined Apple in 1989 and was instrumental in creating the Apple Store#Online store, Apple online store in 1997, the iTunes Store in 2003, and the App Store in 2008. In his early years at Apple, he was a manager of software engineering and customer support teams. In 1999, he convinced Apple to work with Akamai Technologies Inc. on new streaming functions for its QuickTime video software. He also played a key role in developing Apple's iLife suite of applications, ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Miami
Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a population of 6.14 million, is the second-largest metropolitan area in the Southeastern United States, Southeast after Atlanta metropolitan area, Atlanta, and the Metropolitan statistical area#United States, ninth-largest in the United States. With a population of 442,241 as of the 2020 United States census, 2020 census, Miami is the List of municipalities in Florida, second-most populous city in Florida, after Jacksonville, Florida, Jacksonville. Miami has the List of tallest buildings in the United States#Cities with the most skyscrapers, third-largest skyline in the U.S. with over List of tallest buildings in Miami, 300 high-rises, 70 of which exceed . Miami is a major center and leader in finance, commerce, culture, arts, and internation ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Customer Support
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Phone and emails are the primary means to offer web-based assistance for your customers when matters do not require an immediate answer. Low-cost, non-intrusive and anywhere-anytime access are some of the advantages of email-based communications. Ticketing System and CRM Applications help keep track of a series of follow-up correspondence with a particular customer. Services offered via email response management is claims processing, polling/media analysis, subscription services, troubleshooting, complaint registrations etc. See also * Customer success *Automation *Customer s ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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YouTube
YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim who were three former employees of PayPal. Headquartered in San Bruno, California, it is the second-most-visited website in the world, after Google Search. In January 2024, YouTube had more than 2.7billion monthly active users, who collectively watched more than one billion hours of videos every day. , videos were being uploaded to the platform at a rate of more than 500 hours of content per minute, and , there were approximately 14.8billion videos in total. On November 13, 2006, YouTube was purchased by Google for $1.65 billion (equivalent to $ billion in ). Google expanded YouTube's business model of generating revenue from advertisements alone, to offering paid content such as movies and exclusive content produced by and for YouTube. It also offers YouTube Premium, a paid subs ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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The Verge
''The Verge'' is an American Technology journalism, technology news website headquarters, headquartered in Lower Manhattan, New York City and operated by Vox Media. The website publishes news, feature stories, guidebooks, product reviews, consumer electronics news, and podcasts. The website was launched on November 1, 2011, and uses Vox Media's proprietary multimedia publishing platform Chorus. In 2014, Nilay Patel was named editor-in-chief and Dieter Bohn executive editor; Helen Havlak was named editorial director in 2017. ''The Verge'' won five Webby Awards for the year 2012 including awards for Best Writing (Editorial), Best Podcast for ''The Vergecast'', Best Visual Design, Best Consumer Electronics Site, and Best Mobile News App. History Origins Between March and April 2011, up to nine of ''Engadget''s writers, editors, and product developers, including editor-in-chief Joshua Topolsky, left AOL, the company behind that website, to start a new gadget site. The other ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Android (operating System)
Android is an operating system based on a modified version of the Linux kernel and other open-source software, open-source software, designed primarily for touchscreen-based mobile devices such as smartphones and tablet computer, tablets. Android has historically been developed by a consortium of developers known as the Open Handset Alliance, but its most widely used version is primarily developed by Google. First released in 2008, Android is the world's Usage share of operating systems, most widely used operating system; the latest version, released on June 10, 2025, is Android 16. At its core, the operating system is known as the Android Open Source Project (AOSP) and is free and open-source software (FOSS) primarily licensed under the Apache License. However, most devices run the proprietary software, proprietary Android version developed by Google, which ships with additional proprietary closed-source software pre-installed, most notably Google Mobile Services (GMS), which ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Amazon (company)
Amazon.com, Inc., doing business as Amazon, is an American Multinational corporation, multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. Founded in 1994 by Jeff Bezos in Bellevue, Washington, the company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories, referred to as "The Everything Store". Today, Amazon is considered one of the Big Tech, Big Five American technology companies, the other four being Alphabet Inc., Alphabet, Apple Inc., Apple, Meta Platforms, Meta, and Microsoft. The company has multiple subsidiaries, including Amazon Web Services, providing cloud computing; Zoox (company), Zoox, a self-driving car division; Kuiper Systems, a satellite Internet provider; and Amazon Lab126, a computer hardware R&D provider. Other subsidiaries include Ring (company), Ring, Twitch (service), Twitch, IMDb, ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Netflix
Netflix is an American subscription video on-demand over-the-top streaming service. The service primarily distributes original and acquired films and television shows from various genres, and it is available internationally in multiple languages. Launched in 2007, nearly a decade after Netflix, Inc. began its pioneering DVD-by-mail movie rental service, Netflix is the most-subscribed video on demand streaming media service, with 301.6 million paid memberships in more than 190 countries as of 2025. By 2022, "Netflix Original" productions accounted for half of its library in the United States and the namesake company had ventured into other categories, such as video game publishing of mobile games through its flagship service. As of 2025, Netflix is the 18th most-visited website in the world, with 21.18% of its traffic coming from the United States, followed by the United Kingdom at 6.01%, Canada at 4.94%, and Brazil at 4.24%. History Launch as a mail-based renta ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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TechCrunch
TechCrunch is an American global online newspaper focusing on topics regarding high tech, high-tech and Startup company, startup companies. It was founded in June 2005 by Archimedes Ventures, led by partners Michael Arrington and Keith Teare. In 2010, AOL acquired the company for approximately $25 million. Following the 2015 Verizon Communications#Acquisition of AOL and Yahoo, acquisition of AOL and Yahoo! by Verizon, the site was owned by Verizon Media from 2015 through 2021. In 2021, Verizon sold its media assets, including AOL, Yahoo!, and TechCrunch, to the private equity firm Apollo Global Management. Apollo integrated them into a new entity called Yahoo! Inc. (2017–present), Yahoo! Inc. In addition to its news reporting, TechCrunch is also known for its annual Disrupt conference, a technology event hosted in several cities across the United States, Europe, and China. History TechCrunch was founded in June 2005 by Archimedes Ventures, led by partners Michael Arrington a ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Shazam (music App)
Shazam is an application that can identify music based on a short sample played using the microphone on the device. It was created by the British company Shazam Entertainment, based in London, and has been owned by Apple since 2018. The software is available for Android, macOS, iOS, Wear OS, watchOS and as a Google Chrome extension. The original UK developer of the app, Shazam Entertainment Limited, was founded in 1999 by Chris Barton, Philip Inghelbrecht, Avery Wang, and Dhiraj Mukherjee. On 24 September 2018, the company was acquired by Apple for a reported $400 million. Overview Shazam identifies songs using an audio fingerprint based on a time-frequency graph called a spectrogram. It uses a smartphone or computer's built-in microphone to gather a brief sample of the audio being played. Shazam stores a catalogue of audio fingerprints in a database. The user records a song for 10 seconds and the application creates an audio fingerprint. Shazam works by analyzing the cap ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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John Giannandrea
John Giannandrea is a British software engineer and businessman. Career He co-founded Metaweb, led Google Search and artificial intelligence, was co-founder and CTO of the speech recognition company Tellme Networks, Chief Technologist of the web browser group at Netscape, senior engineer at General Magic. He subsequently worked at Google, rising to become their chief of search and artificial intelligence. In 2018 he left Google to join Apple Inc. He was appointed Senior Vice President of Machine Learning and Artificial Intelligence Strategy at Apple, one of 16 executives reporting directly to the CEO Tim Cook. The department was rumored to have the most involvement with the (now cancelled) Apple electric car project. In March 2025, Giannandrea was reportedly ousted as the head of Siri Siri ( , backronym: Speech Interpretation and Recognition Interface) is a digital assistant purchased, developed, and popularized by Apple Inc., which is included in the iOS, iPadOS, wa ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Craig Federighi
Craig Federighi (born May 27, 1969) is an Apple engineer and business executive who is the senior vice president (SVP) of software engineering at Apple Inc. He oversees the development of Apple's operating systems. His teams are responsible for delivering the software of Apple's products, including the user interface, applications, and frameworks. Early life and education Federighi was born in San Leandro, California. He received a bachelor of science in electrical engineering and computer science and a master of science in computer science from the University of California, Berkeley, in 1991 and 1993, respectively. Career NeXT and Ariba Federighi worked at NeXT, where he led development of the Enterprise Objects Framework. He joined Apple when it acquired NeXT in 1996, but then left it in 1999 for Ariba, where he held several roles including chief technology officer. Return to Apple Federighi returned to Apple in 2009 to lead macOS engineering, after Apple had just fin ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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IMessage
iMessage is an instant messaging service developed by Apple Inc. and launched in 2011. iMessage functions exclusively on Apple platforms – including iOS, iPadOS, macOS, watchOS, and visionOS – as part of Apple ecosystem, Apple's approach to inter-device integration, which has been described by media outlets as a means of achieving vendor lock-in. iMessage is accessed and used using the Messages (Apple), Messages app client. Core features of iMessage, available on all supported platforms, include sending Text messaging, text messages, images, videos, and documents; getting delivery and read statuses (read receipts); and end-to-end encryption so only the sender and recipient can read the messages, and no one else; even Apple itself cannot read them. The service also allows sending location data and Sticker (messaging), stickers. On iOS and iPadOS, third-party developers can extend iMessage capabilities with custom extensions, an example being quick sharing of recently played ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |