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Crisis-communication
Crisis communication is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communication is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. The communication scholar Timothy Coombs defines crisis as "the perception of an unpredictable event that threatens important expectancies of stakeholders and can seriously impact an organization's performance and generate negative outcomes" and crisis communication as "the collection, processing, and dissemination of information required to address a crisis situation." Meaning can be socially constructed; because of this, the way that the stakeholders of an organization perceive an event (positively, neutrally, or negatively) is a major contributing factor to whether the event will become a crisis. Additionally, it is importan ...
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Public Relations
Public relations (PR) is the practice of managing and disseminating information from an individual or an organization (such as a business, government agency, or a nonprofit organization) to the public in order to influence their perception. Public relations and publicity differ in that PR is controlled internally, whereas publicity is not controlled and contributed by external parties. Public relations may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment. The exposure is mostly media-based, and this differentiates it from advertising as a form of marketing communications. Public relations often aims to create or obtain coverage for clients for free, also known as earned media, rather than paying for marketing or advertising also known as paid media. However, advertising, especially of the type that focuses on distributing information or core PR messages, is also a part ...
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Publics
Publics are small groups of people who follow one or more particular issue very closely. They are well informed about the issue(s) and also have a very strong opinion on it/them. They tend to know more about politics than the average person, and, therefore, exert more influence, because these people care so deeply about their cause(s) that they donate a lot of time and money. Therefore, politicians are unlikely be reelected by not pleasing the publics while in office. Issue publics Issue publics are groups of people who pay attention to one particular issue. One can be part of more than one issue public. The term was introduced by Philip Converse in '' The Nature of Belief Systems in Mass Publics'' (1964). He defined it in contrast to ''mass public''. Attentive publics Attentive publics are groups of people who pay attention to several particular issues. See also * Environmental politics Environmental politics designate both the politics about the environmentAndrew Dobs ...
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COVID-19 Pandemic
The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December 2019. Soon after, it spread to other areas of Asia, and COVID-19 pandemic by country and territory, then worldwide in early 2020. The World Health Organization (WHO) declared the outbreak a public health emergency of international concern (PHEIC) on 30 January 2020, and assessed the outbreak as having become a pandemic on 11 March. COVID-19 symptoms range from asymptomatic to deadly, but most commonly include fever, sore throat, nocturnal cough, and fatigue. Transmission of COVID-19, Transmission of the virus is often airborne transmission, through airborne particles. Mutations have variants of SARS-CoV-2, produced many strains (variants) with varying degrees of infectivity and virulence. COVID-19 vaccines were developed rapidly and deplo ...
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United Express Flight 3411 Incident
On April 9, 2017, at Chicago O'Hare International Airport, four paying customers were selected to be involuntarily deplaned from United Express Flight 3411 to make room for four deadheading employees. One of these passengers was David Dao, 69, a Vietnamese-American who was injured when he was physically assaulted and forcefully removed from the flight by Chicago Department of Aviation Security officers. Dao, a pulmonologist, refused to leave his seat when directed because he needed to see patients the following day. In the process of removing him, the security officers struck his face against an armrest, then dragged him – bloodied, bruised, and unconscious – by his arms down the aircraft aisle, past rows of onlooking passengers. The incident is widely characterized by critics – and later by United Airlines itself – as an example of mishandled customer service. A video of the incident recorded by passengers went viral on social media, resulting in anger over the use of ...
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MH 370
Malaysia Airlines Flight 370 (MH370/MAS370) was an international passenger flight operated by Malaysia Airlines that disappeared from radar on 8 March 2014, while flying from Kuala Lumpur International Airport in Malaysia to its planned destination, Beijing Capital International Airport in China. The cause of its disappearance has not been determined. It is widely regarded as the greatest mystery in aviation history, and remains the single deadliest case of aircraft disappearance. The crew of the Boeing 777-200ER, registered as 9M-MRO, last communicated with air traffic control (ATC) around 38 minutes after takeoff when the flight was over the South China Sea. The aircraft was lost from ATC's secondary surveillance radar screens minutes later but was tracked by the Malaysian military's primary radar system for another hour, deviating westward from its planned flight path, crossing the Malay Peninsula and Andaman Sea. It left radar range northwest of Penang Island in ...
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Timeline Of Rob Ford Video Scandal
In May 2013, the American website Gawker and the ''Toronto Star'' reported that they had viewed a cellphone video that showed then- Mayor of Toronto Rob Ford smoking crack cocaine and commenting on political issues. Gawker raised money to buy the video, but were unable to acquire it when the seller broke off contact. On October 31, 2013, the Toronto Police Service announced that they were in possession of the video, "and at least one other". The video was retrieved in the course of an investigation of drug gangs, entitled "Project Traveller". Ford's associate Alexander "Sandro" Lisi was charged with extortion for attempting to retrieve the video, in exchange for marijuana. Reporters from the ''Toronto Star'' and Gawker were sent a photo still of Ford standing with three men filmed outside an Etobicoke residence garage door on Windsor Road, later revealed to be the residence of a Ford colleague. The individuals standing with Ford were later identified as Anthony Smith, Muhammad Kh ...
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Love Parade Disaster
On 24 July 2010, a crowd disaster at the 2010 Love Parade electronic dance music festival in Duisburg, North Rhine-Westphalia, Germany, caused the deaths of 21 people from suffocation as attendees sought to escape a ramp leading to the festival area. 652 people were injured. The Love Parade was a free-access music festival and parade that originated in 1989 in Berlin. The parade featured stages, but also had floats with music, DJs, and dancers moving through the audience. The Love Parade in Duisburg was the first time that the festival had been held in a closed-off area. Between 200,000 and people were reported to be attending the event and 3,200 police were on hand. As a consequence of the disaster, the organizer of the festival announced that no further Love Parades would be held and that the festival was permanently cancelled. Criminal charges were brought against ten employees of the city of Duisburg and of the company that organized the event, but eventually rejected by t ...
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Deepwater Horizon Oil Spill
The ''Deepwater Horizon'' oil spill was an environmental disaster off the coast of the United States in the Gulf of Mexico, on the BP-operated Macondo Prospect. It is considered the largest marine oil spill in the history of the petroleum industry and estimated to be 8 to 31 percent larger in volume than the previous largest, the Ixtoc I oil spill, also in the Gulf of Mexico. Caused in the aftermath of a blowout and explosion on the Deepwater Horizon oil platform, the United States federal government estimated the total discharge at . After Efforts to stem the Deepwater Horizon oil spill, several failed efforts to contain the flow, the well was declared sealed on 19 September 2010. Reports in early 2012 indicated that the well site was still leaking. The ''Deepwater Horizon'' oil spill is regarded as one of the largest environmental disasters in world history. A massive response ensued to protect beaches, salt marsh, wetlands and Estuary, estuaries from the spreading oil util ...
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Liebeck V
Liebeck is a German-language German (, ) is a West Germanic language in the Indo-European language family, mainly spoken in Western and Central Europe. It is the majority and official (or co-official) language in Germany, Austria, Switzerland, and Liechtenstein. It is a ... surname. Notable people with the name include: * Jack Liebeck (born 1980), British violinist * Martin Liebeck (born 1954), Professor of Pure Mathematics at Imperial College London * Robert H. Liebeck, American aerospace engineer * Pamela Liebeck (1930–2020), British mathematician and mathematics educator *Stella Liebeck, plaintiff in the case of '' Liebeck v. McDonald's Restaurants'', about the temperature of McDonald's coffee {{surname German-language surnames ...
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Exxon Valdez Oil Spill
The ''Exxon Valdez'' oil spill was a major environmental disaster that occurred in Alaska's Prince William Sound on March 24, 1989. The spill occurred when ''Exxon Valdez'', an oil supertanker owned by Exxon Shipping Company, bound for Long Beach, California, Long Beach, California, struck Prince William Sound's Bligh Reef, west of Tatitlek, Alaska at 12:04 a.m. The tanker oil spill, spilled more than (or 37,000 tonnes) of Petroleum, crude oil over the next few days. The ''Exxon Valdez'' spill is the second largest in U.S. waters, after the 2010 Deepwater Horizon oil spill, ''Deepwater Horizon'' oil spill, in terms of volume of oil released. It is the List of disasters by cost, costliest disaster ever with no direct human fatalities. Prince William Sound's remote location, accessible only by helicopter, plane, or boat, made government and industry response efforts difficult and made existing response plans especially hard to implement. The region is a habitat for salmon, ...
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Chicago Tylenol Murders
The Chicago Tylenol murders were a series of poisoning deaths resulting from drug tampering in the Chicago metropolitan area in 1982. The victims consumed Tylenol-branded acetaminophen (paracetamol) capsules that had been laced with potassium cyanide. At least seven people died in the original poisonings, and there were several more deaths in subsequent copycat crimes. No suspect has been charged or convicted of the poisonings as of , but New York City resident James W. Lewis was convicted of extortion for sending a letter to Tylenol's manufacturer, Johnson & Johnson, that took responsibility for the deaths and demanded $1 million to stop them. The incidents led to reforms in the packaging of over-the-counter drugs and to federal anti-tampering laws. Deaths and early public safety efforts On September 28, 1982, 12-year-old Mary Kellerman was hospitalized after consuming a capsule of Extra-Strength Tylenol; she died the next day. On September 29, six other individuals consume ...
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