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Maxwell House is an American brand of
coffee Coffee is a beverage brewed from roasted, ground coffee beans. Darkly colored, bitter, and slightly acidic, coffee has a stimulating effect on humans, primarily due to its caffeine content, but decaffeinated coffee is also commercially a ...
manufactured by a like-named division of
Kraft Heinz The Kraft Heinz Company (KHC), commonly known as Kraft Heinz (), is an American multinational food company formed by the merger of Kraft Foods Group, Inc. and the H.J. Heinz Company co-headquartered in Chicago and Pittsburgh. Kraft Heinz is t ...
in North America and
JDE Peet's JDE Peet's N.V. is an American-Dutch Multinational corporation, multinational coffee and tea company headquartered in Amsterdam. The company owns over 50 beverage brands, mostly of coffee, tea and hot chocolate. It was formed in 2015 following t ...
in the rest of the world. Introduced in 1892 by wholesale grocer
Joel Owsley Cheek Joel Owsley Cheek (December 8, 1852 – December 14, 1935) was an American businessman and philanthropist. He was the founder of the Maxwell House coffee brand. Early life Cheek was born on December 8, 1852, in Burkesville, Kentucky. He attended ...
, it was named in honor of the
Maxwell House Hotel The Maxwell House Hotel was a major hotel in downtown Nashville. Because of its stature, seven US Presidents and other prominent guests stayed there over the years. It was built by Colonel John Overton Jr. and named for his wife, Harriet (Maxwell ...
in
Nashville, Tennessee Nashville, often known as Music City, is the capital and List of municipalities in Tennessee, most populous city in the U.S. state of Tennessee. It is the county seat, seat of Davidson County, Tennessee, Davidson County in Middle Tennessee, locat ...
, which was its first major customer. For nearly 100 years, until the late 1980s, it was the highest-selling coffee brand in the United States. The company's slogan is "Good to the last drop," which is often incorporated into its logo and is printed on its labels. Maxwell House coffee has been owned and produced by several companies, starting with Cheek's company, Nashville Coffee and Manufacturing Company, then followed by
General Foods General Foods Corporation was a company whose direct predecessor was established in the United States by C. W. Post, Charles William (C. W.) Post as the Postum Cereal Company in 1895. The company changed its name to "General Foods" in 1929, a ...
and Kraft Foods Inc.


History


Early origins

In 1884, Joel Cheek moved to Nashville and met Roger Nolley Smith, a British coffee broker. He was said to be able to tell the origin of a coffee simply by smelling the green beans. Over the next few years, the two worked on finding the perfect blend. In 1892, Cheek approached the food buyer for the
Maxwell House Hotel The Maxwell House Hotel was a major hotel in downtown Nashville. Because of its stature, seven US Presidents and other prominent guests stayed there over the years. It was built by Colonel John Overton Jr. and named for his wife, Harriet (Maxwell ...
and gave him 20 pounds of his special blend for free. After a few days, the coffee was gone, and the hotel returned to using its usual brand. But after hearing complaints from patrons and others who liked Cheek's coffee better, the hotel bought Cheek's blend exclusively. After six months, the hotel agreed to allow Cheek to name his coffee after his first big sale. Inspired by his success, Cheek resigned from his job as a coffee broker and, with partner Maxwell Colbourne, formed a wholesale grocery distributor known as the "Nashville Coffee and Manufacturing Company". They specialized in coffee, with ''Maxwell House Coffee'', as it came to be known, as the central brand. Later, the Nashville Coffee and Manufacturing Company was renamed as the "Cheek-Neal Coffee Company". Over the next several years, the Maxwell House Coffee brand became a well-respected name that set it apart from the competition.


"Good to the last drop"

In 1915, Cheek-Neal began using a "Good to the last drop" slogan to advertise their Maxwell House Coffee. For several years, the ads made no claim of
Theodore Roosevelt Theodore Roosevelt Jr. (October 27, 1858 – January 6, 1919), also known as Teddy or T.R., was the 26th president of the United States, serving from 1901 to 1909. Roosevelt previously was involved in New York (state), New York politics, incl ...
being the originator of the phrase. The company was then sold to
General Foods General Foods Corporation was a company whose direct predecessor was established in the United States by C. W. Post, Charles William (C. W.) Post as the Postum Cereal Company in 1895. The company changed its name to "General Foods" in 1929, a ...
which took over the Maxwell House brand in 1925. By the 1930s, the company was running advertisements that claimed that the former president had taken a sip of Maxwell House Coffee on a visit to
Andrew Jackson Andrew Jackson (March 15, 1767 – June 8, 1845) was the seventh president of the United States from 1829 to 1837. Before Presidency of Andrew Jackson, his presidency, he rose to fame as a general in the U.S. Army and served in both houses ...
's estate, The Hermitage, near Nashville on October 21, 1907, and when served the coffee, he proclaimed it to be "good to the last drop". During this time,
Coca-Cola Coca-Cola, or Coke, is a cola soft drink manufactured by the Coca-Cola Company. In 2013, Coke products were sold in over 200 countries and territories worldwide, with consumers drinking more than 1.8 billion company beverage servings ...
also used the slogan "Good to the last drop". Later, Maxwell House distanced itself from that 1930s advertising claim, admitting that the slogan was written by Clifford Spiller, former president of General Foods Corporation, and did not come from a Roosevelt remark overheard by Cheek-Neal. The phrase remains a registered
trademark A trademark (also written trade mark or trade-mark) is a form of intellectual property that consists of a word, phrase, symbol, design, or a combination that identifies a Good (economics and accounting), product or Service (economics), service f ...
of the product and appears on its logo. The veracity of the Roosevelt connection to the phrase has never been historically established. In the local press coverage of Roosevelt's October 21 visit, a story concerning Roosevelt and the cup of coffee he drank features a quote that does not resemble the slogan. He is quoted as saying: "This is the kind of stuff I like to drink, by George, when I hunt bears." The Maxwell House Company claimed in its advertising that the Roosevelt story was true. In 2009, Maxwell House ran a commercial featuring Roosevelt repriser Joe Wiegand, who tells the "Last Drop" story.


Expansion of the product line

In 1942 during World War II,
General Foods Corporation General Foods Corporation was a company whose direct predecessor was established in the United States by Charles William (C. W.) Post as the Postum Cereal Company in 1895. The company changed its name to "General Foods" in 1929, after severa ...
, successor to the Postum Company established by Charles William Post, contracted to supply
instant coffee Instant coffee is a beverage derived from brewed coffee beans that enables people to quickly prepare hot coffee by adding hot water or milk to coffee solids in powdered or crystallized form and stirring. The product was first invented in Inver ...
to the U.S. armed forces. Beginning in the fall of 1945, this product, which by that time had come to be branded as Maxwell House Instant Coffee, entered test markets in the eastern U.S.; it began national distribution the following year The Yuban brand (sometimes Yule brand) was John Arbuckles name for his personal mix of fresh coffees for Christmas gifts. In 1935, Arbuckle Brothers Company, the first merchant to sell packaged coffee, was merged with ''Maxwell House'', later,
General Foods General Foods Corporation was a company whose direct predecessor was established in the United States by C. W. Post, Charles William (C. W.) Post as the Postum Cereal Company in 1895. The company changed its name to "General Foods" in 1929, a ...
. From 1949 until 2015, Yuban brand coffee was made in
San Leandro, California San Leandro (Spanish language, Spanish for "Leander of Seville, St. Leander") is a city in Alameda County, California, United States. It is located in the East Bay of the San Francisco Bay Area; between Oakland, California, Oakland to the northwe ...
, with Arabica and Robusta, while Maxwell House brand coffee only uses Arabica, In 1984,
The New York Times ''The New York Times'' (''NYT'') is an American daily newspaper based in New York City. ''The New York Times'' covers domestic, national, and international news, and publishes opinion pieces, investigative reports, and reviews. As one of ...
noted it was available only on the West Coast, and was among the top three of thirteen that "were the richest and most full-bodied". In 1966 the company introduced "Maxwell House ElectraPerk", developed specifically for electric percolators. In 1969 General Foods in the UK launched granulated coffee in a presentation at the London Hilton hotel, using a pantomime stage format in a show called "Once Upon a Coffee Time". In this story, the weak "Prince of Powdah" and his mentor "Reschem" travel the world in search of blends. Meeting and falling in love with "Princess Purity" and fighting the dragon "Old Hat", the young man emerges as "Prince Granulo", heir to the Kingdom of Maxwell. This show was written by Michael Ingrams, produced by the Mitchell Monkhouse Agency, and designed by Malcolm Lewis and Chris Miles of Media. In 1976 General Foods added "Maxwell House A.D.C." coffee, the name reflecting its intended use in automatic drip coffeemakers such as
Mr. Coffee Mr. Coffee is a brand of automatic drip-brew kitchen coffee machines and other kitchen appliances owned by Newell Brands. Founded in the early 1970s to make a pioneering coffeemaker, Mr. Coffee established itself as the industry's top-selling ...
, which were superseding traditional coffee-preparation methods. In 1972, the company had introduced "Max-Pax" ground-coffee filter rings, aimed at the then still-strong market for percolator coffee preparation. Although this method, too, has been eclipsed, the Max-Pax concept was subsequently adapted as Maxwell House Filter Packs, first marketed by this name in 1989, for use in automatic coffee makers. By the 1990s, the company had quietly discontinued formulations for specific preparation methods. The brand is now marketed in ground and measured forms, as well as in whole-bean, flavored, and varietal blends. A higher-yield ground coffee, Maxwell House Master Blend, was introduced in 1981. Rich French Roast; Colombian Supreme, described as being 100%
Colombian coffee Coffee production in Colombia has a reputation for producing mild, well-balanced coffee beans. Colombia's average annual coffee production of 11.5 million bags is the third total highest in the world, after Brazil and Vietnam, though highe ...
; and 1892, described as a slow-roasted formulation, were all brought out in 1989, to compete in the increasingly competitive coffee market. In 1992, the company added
cappuccino Cappuccino (, ; from German ) is an espresso-based coffee drink traditionally prepared with steamed milk, including a layer of milk foam. Variations of the drink involve the use of cream instead of milk, using non-dairy milk substitutes ...
products to its line with Cappio Iced Cappuccino and Maxwell House Cappuccino in 1993. In recent years, the names of these products have been modified by the company to present a more uniform Maxwell House brand image. After Kraft Foods Inc. was split into two companies in 2012, the rights to the Maxwell House brands were divided and are currently owned by
Kraft Heinz The Kraft Heinz Company (KHC), commonly known as Kraft Heinz (), is an American multinational food company formed by the merger of Kraft Foods Group, Inc. and the H.J. Heinz Company co-headquartered in Chicago and Pittsburgh. Kraft Heinz is t ...
in North America and
JDE Peet's JDE Peet's N.V. is an American-Dutch Multinational corporation, multinational coffee and tea company headquartered in Amsterdam. The company owns over 50 beverage brands, mostly of coffee, tea and hot chocolate. It was formed in 2015 following t ...
(formed from merger of
Douwe Egberts Douwe Egberts is a Dutch brand specialising in coffee and related products. It is owned by of JDE Peet's, a Dutch global coffee and tea company. The brand is marketed to retail consumers in Australia, Belgium, Hungary, Netherlands, New Zealand, ...
and
Mondelez International Mondelēz International, Inc. ( ) is an American Multinational corporation, multinational confectionery, food industry, food, Holding company, holding, drink industry, beverage and snack food company based in Chicago. Mondelez has an annual rev ...
coffee and tea division) in the rest of the world.


Decaffeinated coffee

General Foods marketed decaffeinated coffee under various brand names such as
Sanka Sanka is a brand of instant decaffeinated coffee, sold around the world, and was one of the earliest decaffeinated varieties. Sanka is distributed in the United States by Kraft Heinz. History Decaffeinated coffee was developed in 1903 (see Dec ...
from 1927, and Brim and Maxim, the latter a
freeze-dried Freeze drying, also known as lyophilization or cryodesiccation, is a low temperature dehydration process that involves freezing the product and lowering pressure, thereby removing the ice by sublimation. This is in contrast to dehydration by m ...
instant coffee which is not decaffeinated, from the 1950s. But it refrained from selling Maxwell House-labeled decaffeinated coffee products until 1983, when it introduced ground Maxwell House Decaffeinated into East Coast markets.
General Foods General Foods Corporation was a company whose direct predecessor was established in the United States by C. W. Post, Charles William (C. W.) Post as the Postum Cereal Company in 1895. The company changed its name to "General Foods" in 1929, a ...
... through its Maxwell House division, entered 1984 with the West Coast introduction of Yuban ground decaffeinated coffee, followed by the national rollout of Maxwell House decaffeinated
At the same time, it introduced a decaffeinated version of its long-established, lighter-tasting Yuban brand on the West Coast. Maxwell House Instant Decaffeinated Coffee came to store shelves in 1985. A further modification of the decaf theme, Maxwell House Lite, a reduced-caffeine blend, was introduced nationally in 1992 by Kraft General Foods and in its instant form the following year.


Advertising


1920s advertising campaign

During the 1920s, the Maxwell House brand began to be extensively advertised across the US. Total advertising expenditures rose from $19,955 in 1921 to $276,894 in 1924. The brand was cited as the most well-known coffee brand in a 1925 study of consumer goods.


Radio

Maxwell House was the sponsor of ''Maxwell House Coffee Time'', which ran from 1937 to 1949 and featured
Baby Snooks ''The Baby Snooks Show'' was an American radio program starring comedian and '' Ziegfeld Follies'' alumna Fanny Brice as a mischievous young girl who was 40 years younger than the actress who played her when she first went on the air. The series ...
(a character portrayed by
Fanny Brice Fania Borach (October 29, 1891 – May 29, 1951), known professionally as Fanny Brice or Fannie Brice, was an American comedian, Illustrated Songs, illustrated song model, singer, and actress who made many stage, radio, and film appearances. Sh ...
),
Charles Ruggles Charles Sherman Ruggles (February 8, 1886 – December 23, 1970) was an American comic character actor. In a career spanning six decades, Ruggles appeared in close to 100 feature films, often in mild-mannered and comic roles. He was also the e ...
,
Frank Morgan Francis Phillip Wuppermann (June 1, 1890 – September 18, 1949), known professionally as Frank Morgan, was an American character actor. He was best known for his appearances in films starting in the silent era in 1916, and then numerous sound ...
, Topper, and
George Burns George Burns (born Nathan Birnbaum; January 20, 1896March 9, 1996) was an American comedian, actor, writer, and singer, and one of the few entertainers whose career successfully spanned vaudeville, radio, film, and television. His arched eyeb ...
and
Gracie Allen Grace Ethel Cecile Rosalie Allen (July 26, 1895 – August 27, 1964) was an American vaudevillian, singer, actress, and comedian who became internationally famous as the zany partner and comic foil of husband George Burns, her straight man, ap ...
over the years in a predominately radio comedy and variety format. Maxwell House also sponsored ''The Goldbergs'' series on radio and later on television. Maxwell House was also the sponsor of the radio version of ''
Father Knows Best ''Father Knows Best'' is an American sitcom starring Robert Young (actor), Robert Young, Jane Wyatt, Elinor Donahue, Billy Gray (actor), Billy Gray and Lauren Chapin. The series, which began on radio in 1949, aired as a television show for six ...
''. Each episode began with the youngest daughter asking, "Mother, is Maxwell House really the best coffee in the whole world?", to which the mother would reply, "Well, your father says so, and Father Knows Best!" It was later replaced by
Postum Postum () is a powdered roasted grain beverage popular as a coffee substitute. The caffeine-free beverage was created by Post Consumer Brands, Post Cereal Company founder C. W. Post in 1895 and marketed as a healthier alternative to coffee. Post w ...
, a hot caffeine-free beverage that was touted as a calming beverage that would neither keep you up nor make you jittery. On Canadian television in the early 1980s, actor
Ricardo Montalbán Ricardo Gonzalo Pedro Montalbán y Merino, KSG ( ; ; November 25, 1920 – January 14, 2009) was a Mexican and American film and television actor. Montalbán's career spanned seven decades, during which he became widely known for performances ...
promoted Maxwell House in commercials with the theme "Morning and Maxwell House". In 1985, the company switched to more upbeat "Me and Max" campaigns with the common tagline "Hugga Mugga Max" and "Good to the last drop".


Television

Maxwell House was the long-time sponsor of the early television series ''
Mama Mama(s) or Mamma or Momma may refer to: Roles *Mother, a female parent * Mama-san, in Japan and East Asia, a woman in a position of authority *Maternal uncle, in some parts of South Asia Places * Mama, Russia, an urban-type settlement in the Mam ...
'', based on the play and film ''I Remember Mama''. It starred
Peggy Wood Mary Margaret Wood (February 9, 1892 – March 18, 1978) was an American actress of stage, film, and television. She is best remembered for her performance as the title character in the CBS Television show, television series ''Mama (American TV ...
as the matriarch of a Norwegian-American family. It ran on the
CBS CBS Broadcasting Inc., commonly shortened to CBS (an abbreviation of its original name, Columbia Broadcasting System), is an American commercial broadcast television and radio network serving as the flagship property of the CBS Entertainme ...
network from 1949 to 1957. This was perhaps the first example of
product placement Product placement, also known as embedded marketing, is a marketing technique where references to specific brands or products are incorporated into another work, such as a film or television program, with specific promotional intent. Much of t ...
on a TV show, as the family frequently gathered around the kitchen table for a cup of Maxwell House coffee, though these segments, aired toward the end of each episode, were usually kept separate from the main storyline. Early television programs were frequently packaged by the advertising agencies of individual sponsors. As this practice became less common in the late 1950s, Maxwell House, like most national brands, turned to "spot" advertising, with agencies creating sometimes long-running campaigns in support of their products. One such 1970s campaign for Maxwell House featured the actress Margaret Hamilton, famous for playing the Wicked Witch of the West in the popular 1939 film ''
The Wizard of Oz ''The Wizard of Oz'' is a 1939 American Musical film, musical fantasy film produced by Metro-Goldwyn-Mayer (MGM). Based on the 1900 novel ''The Wonderful Wizard of Oz'' by L. Frank Baum, it was primarily directed by Victor Fleming, who left pro ...
'', as Cora, the general store owner who proudly announced that Maxwell House was the only brand she sold. Maxwell House was also a well-known sponsor of ''
The Burns and Allen Show ''The'' is a grammatical article in English, denoting nouns that are already or about to be mentioned, under discussion, implied or otherwise presumed familiar to listeners, readers, or speakers. It is the definite article in English. ''The ...
'', during which time Maxwell House spots were incorporated into the plots of the radio scripts.


Print advertisement

Along with television advertising, Maxwell House used various print campaigns, always featuring the tagline "good to the last drop". The publication of its
Passover Passover, also called Pesach (; ), is a major Jewish holidays, Jewish holiday and one of the Three Pilgrimage Festivals. It celebrates the Exodus of the Israelites from slavery in Biblical Egypt, Egypt. According to the Book of Exodus, God in ...
Haggadah The Haggadah (, "telling"; plural: Haggadot) is a foundational Jewish text that sets forth the order of the Passover Seder. According to Jewish practice, reading the Haggadah at the Seder table fulfills the mitzvah incumbent on every Jew to reco ...
by the Joseph Jacobs Advertising Agency, beginning in 1932, made Maxwell House a household name with many American Jewish families. This was part of a marketing strategy by advertiser Jacobs, who also hired an Orthodox rabbi to certify that the coffee bean was technically not "
kitniyot ''Kitniyot'' (, ''qitniyyoth'') is a Hebrew word meaning legumes. During the Passover holiday, however, the word ''kitniyot'' (or ''kitniyos'' in Ashkenazi dialects) takes on a broader meaning to include grains and seeds such as rice, corn, sunf ...
" (because it was more like a berry than a bean) and was, consequently, ''
kosher (also or , ) is a set of dietary laws dealing with the foods that Jewish people are permitted to eat and how those foods must be prepared according to Jewish law. Food that may be consumed is deemed kosher ( in English, ), from the Ashke ...
'' for Passover. Maxwell House was the first coffee roaster to target a Jewish demographic. The Maxwell House Haggadah was also the Haggadah of choice for the annual
White House Passover Seder The White House Passover Seder was an annual private dinner held at the White House on the Jewish holiday of Passover during the presidency of Barack Obama. Obama initiated it in 2009 for his family, staff members, friends, and their families. T ...
which President
Barack Obama Barack Hussein Obama II (born August 4, 1961) is an American politician who was the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, he was the first African American president in American history. O ...
conducted during his presidency from 2009 to 2016.


Manufacturing facilities

Of its major manufacturing facilities, the third was established by Maxwell House in
Jacksonville, Florida Jacksonville ( ) is the most populous city proper in the U.S. state of Florida, located on the Atlantic coast of North Florida, northeastern Florida. It is the county seat of Duval County, Florida, Duval County, with which the City of Jacksonv ...
. This continues as its single operating plant for the North American market today. The company first produced its coffee in
Hoboken, New Jersey Hoboken ( ; ) is a City (New Jersey), city in Hudson County, New Jersey, Hudson County in the U.S. state of New Jersey. Hoboken is part of the New York metropolitan area and is the site of Hoboken Terminal, a major transportation hub. As of the ...
; this plant closed in the early 1990s. Its enormous rooftop sign, proclaiming the brand name and a dripping coffee cup, was a landmark visible in
New York City New York, often called New York City (NYC), is the most populous city in the United States, located at the southern tip of New York State on one of the world's largest natural harbors. The city comprises five boroughs, each coextensive w ...
across the
Hudson River The Hudson River, historically the North River, is a river that flows from north to south largely through eastern New York (state), New York state. It originates in the Adirondack Mountains at Henderson Lake (New York), Henderson Lake in the ...
. The plant was later sold and demolished, and a
condominium A condominium (or condo for short) is an ownership regime in which a building (or group of buildings) is divided into multiple units that are either each separately owned, or owned in common with exclusive rights of occupation by individual own ...
was subsequently built on the site. According to
Ken Burns Kenneth Lauren Burns (born July 29, 1953) is an American filmmaker known for his documentary films and television series, many of which chronicle American history and culture. His work is often produced in association with WETA-TV or the Nati ...
' ''
Baseball Baseball is a bat-and-ball games, bat-and-ball sport played between two team sport, teams of nine players each, taking turns batting (baseball), batting and Fielding (baseball), fielding. The game occurs over the course of several Pitch ...
'', the Hoboken site was built on the Elysian Fields in 1939, believed to be the site of the first organized baseball game. The company added plants in
Houston Houston ( ) is the List of cities in Texas by population, most populous city in the U.S. state of Texas and in the Southern United States. Located in Southeast Texas near Galveston Bay and the Gulf of Mexico, it is the county seat, seat of ...
, Texas; and
San Leandro, California San Leandro (Spanish language, Spanish for "Leander of Seville, St. Leander") is a city in Alameda County, California, United States. It is located in the East Bay of the San Francisco Bay Area; between Oakland, California, Oakland to the northwe ...
. Kraft Foods sold the Houston plant to Maximus Coffee Group LP in late 2006. In March 2007, the neon coffee cup sign that glowed over the city's east end was removed from the side of the 16-story coffee roaster building and the plant closed in 2018. The San Leandro plant closed in 2016 and was slated to become the site of a business park.


See also

* Maxwell House Haggadah


Notes


References


External links

*
Official United Kingdom website
{{Coffee Coffee brands Food and drink companies based in Florida Kraft Foods brands Products introduced in 1892 Culture of Nashville, Tennessee General Foods JDE Peet's