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Virgin Megastores is an international entertainment retailing chain, founded in early 1976 by
Richard Branson Sir Richard Charles Nicholas Branson (born 18 July 1950) is an English business magnate who co-founded the Virgin Group in 1970, and controlled 5 companies remaining of once more than 400. Branson expressed his desire to become an entrepreneu ...
as a
record shop A record shop or record store is a retail outlet that sells Sound recording and reproduction, recorded music. Per the name, in the late 19th century and the early 20th century, record shops only sold gramophone records. But over the course of t ...
on
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
's
Oxford Street Oxford Street is a major road in the City of Westminster in the West End of London, running between Marble Arch and Tottenham Court Road via Oxford Circus. It marks the notional boundary between the areas of Fitzrovia and Marylebone to t ...
. In 1979 the company opened their first Megastore at the end of Oxford Street and
Tottenham Court Road Tottenham Court Road (occasionally abbreviated as TCR) is a major road in Central London, almost entirely within the London Borough of Camden. The road runs from Euston Road in the north to St Giles Circus in the south; Tottenham Court Road tu ...
. The company expanded to hundreds of stores worldwide in the 1990s, but lost a large number of stores during the 2010s, largely with the sale and eventual closing of the European, North American, Australian, Japanese and Chinese stores. By 2015, it operated only in the Middle East and in North Africa.


History


Branson's early business ventures

Richard Branson Sir Richard Charles Nicholas Branson (born 18 July 1950) is an English business magnate who co-founded the Virgin Group in 1970, and controlled 5 companies remaining of once more than 400. Branson expressed his desire to become an entrepreneu ...
and
Nik Powell Nikolas Mark Powell (4 November 1950 – 7 November 2019) was a British businessman and one of the co-founders of Virgin Records with Richard Branson. After operating a mail-order company, a small record shop, and a recording studio, the part ...
had initially run a small record shop called ''Virgin Records and Tapes'' on
Notting Hill Gate Notting Hill Gate is one of the main thoroughfares in the Royal Borough of Kensington and Chelsea in Inner London. Historically the street was a location for Tollbooth, toll gates, from which it derives its modern name. Location At Ossingto ...
,
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
, specialising particularly in "
krautrock Krautrock (also called , German for ) is a broad genre of experimental rock that developed in Germany in the late 1960s and early 1970s. It originated among artists who blended elements of psychedelic rock, avant-garde composition, and electron ...
" imports, and offering bean bags and free vegetarian food for the benefit of customers listening to the music on offer. After making the shop into a success, they turned their business into a fully fledged record label,
Virgin Records Virgin Records is a British record label owned by Universal Music Group. They were originally founded as a British independent record label in 1972 by entrepreneurs Richard Branson, Simon Draper, Nik Powell, and musician Tom Newman (musician), ...
. The name Virgin, according to Branson (in his autobiography), arose from a colleague of his when they were brainstorming business ideas. She suggested Virgin, as they were all new to business, like "virgins". The first release on the label was the
progressive rock Progressive rock (shortened as prog rock or simply prog) is a broad genre of rock music that primarily developed in the United Kingdom through the mid- to late 1960s, peaking in the early-to-mid-1970s. Initially termed " progressive pop", the ...
album ''
Tubular Bells Tubular bells (also known as chimes) are musical instruments in the Percussion instrument, percussion family. Their sound resembles that of church bells, carillons, or a bell tower; the original tubular bells were made to duplicate the soun ...
'' by multi-instrumentalist
Mike Oldfield Michael Gordon Oldfield (born 15 May 1953) is an English retired musician, songwriter and producer best known for his debut studio album ''Tubular Bells'' (1973), which became an unexpected critical and commercial success. Though primarily a gu ...
in 1973.


Virgin Megastores

Virgin's first formal store opened on London's
Oxford Street Oxford Street is a major road in the City of Westminster in the West End of London, running between Marble Arch and Tottenham Court Road via Oxford Circus. It marks the notional boundary between the areas of Fitzrovia and Marylebone to t ...
in January or February 1971 (exact date uncertain). In 1979 the company opened their first Megastore at the end of Oxford Street and
Marble Arch The Marble Arch is a 19th-century white marble-faced triumphal arch in London, England. The structure was designed by John Nash in 1827 as the state entrance to the cour d'honneur of Buckingham Palace; it stood near the site of what is today th ...
. Virgin Megastores and Virgin Records operated as entirely separate entities, like many of the other Virgin companies. Throughout the 1980s and 1990s Virgin Megastores opened over 100 stores in the UK, and many others around the world, including expansion into Asia Pacific and North America, under the leadership of Ian Duffell – President & CEO of Virgin Entertainment Group until 1998. Simon Wright – Chief Executive of the Virgin Entertainment Group from 1999 to 2009 was instrumental in the growth of the stores in particular developing the stores in the Middle East before their eventual disposals under license detailed under Ownership.


Ownership

Like many of Branson's Virgin brands, Virgin Megastores is not wholly owned by the
Virgin Group Virgin Group Ltd is a British multinational venture capital conglomerate founded by Richard Branson and Nik Powell in February 1970. Virgin Group's date of incorporation is listed as 1989 by Companies House, who class it as a holding compa ...
. During the early to mid-2000s Virgin Group decided to sell off most of its Virgin Megastores to various companies, including the Lagardere Group. By 2001 the Virgin Megastores worldwide were split between the Virgin Group and the Lagardère Group. The
Virgin Group Virgin Group Ltd is a British multinational venture capital conglomerate founded by Richard Branson and Nik Powell in February 1970. Virgin Group's date of incorporation is listed as 1989 by Companies House, who class it as a holding compa ...
kept the United Kingdom, Ireland, United States and Japan outlets while the
Lagardère Group Lagardère S.A. () is an international group with operations in over 40 countries. Based in the 16th arrondissement of Paris, the group was founded and created in 1992 by Jean-Luc Lagardère under the name Matra, Hachette & Lagardère. Headed ...
obtained the shops in France and travel retail locations globally including
Australia Australia, officially the Commonwealth of Australia, is a country comprising mainland Australia, the mainland of the Australia (continent), Australian continent, the island of Tasmania and list of islands of Australia, numerous smaller isl ...
, China,
United Arab Emirates The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a Federal monarchy, federal elective monarchy made up of Emirates of the United Arab E ...
,
Qatar Qatar, officially the State of Qatar, is a country in West Asia. It occupies the Geography of Qatar, Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it shares Qatar–Saudi Arabia border, its sole land b ...
,
Greece Greece, officially the Hellenic Republic, is a country in Southeast Europe. Located on the southern tip of the Balkan peninsula, it shares land borders with Albania to the northwest, North Macedonia and Bulgaria to the north, and Turkey to th ...
,
Italy Italy, officially the Italian Republic, is a country in Southern Europe, Southern and Western Europe, Western Europe. It consists of Italian Peninsula, a peninsula that extends into the Mediterranean Sea, with the Alps on its northern land b ...
,
Egypt Egypt ( , ), officially the Arab Republic of Egypt, is a country spanning the Northeast Africa, northeast corner of Africa and Western Asia, southwest corner of Asia via the Sinai Peninsula. It is bordered by the Mediterranean Sea to northe ...
,
Lebanon Lebanon, officially the Republic of Lebanon, is a country in the Levant region of West Asia. Situated at the crossroads of the Mediterranean Basin and the Arabian Peninsula, it is bordered by Syria to the north and east, Israel to the south ...
and
Jordan Jordan, officially the Hashemite Kingdom of Jordan, is a country in the Southern Levant region of West Asia. Jordan is bordered by Syria to the north, Iraq to the east, Saudi Arabia to the south, and Israel and the occupied Palestinian ter ...
. Virgin Megastores in the Middle East currently trades as V Star Multimedia LLC. Culture Convenience Club owns what was Virgin Megastores Japan, which have since been rebranded as Tsutaya. The Australian Virgin Megastores and Virgin at Myer concept stores were operated by Brazin Limited. (
Sanity Entertainment Sanity is an online Australian music and entertainment retailer. The brand specialises in the sale of CDs, DVDs, Blu-rays and related merchandise and accessories. It is privately owned by Ray Itaoui. Previously operating through a chain of retai ...
after 2009) until all were closed in 2010; Brazin also ran local
HMV HMV is an international music and entertainment retailer, founded in 1921. The brand is owned by Hilco Capital and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson. The inaugural shop was opened on Lo ...
outlets, in addition to their own Sanity brand. In December 2007
Butler Capital Partners Butler Capital Partners is a French private equity firm headquartered in Paris. The firm focuses primarily on investments in France and Europe, and operates in a variety of business sectors including distribution, logistics, advertising, informati ...
announced their intention to mount a majority takeover of the French arm of Virgin from Lagardère. This deal was finalised in February 2008. In 2007 the real estate company
Related Companies Related Companies, L.P. is an American real estate firm with headquarters in New York City, and with offices around the country including in West Palm Beach, Chicago, Boston, Los Angeles, San Francisco, as well as in London. Related developed t ...
and
Vornado Realty Trust Vornado Realty Trust is an American real estate investment trust formed in Maryland in 1982, with its primary office in New York City. The company invests in office buildings and street retail in Manhattan. History Two Guys The origins of the ...
acquired Virgin Megastores North America. Related and Vornado were the landlords for the two most profitable stores in the United States and those stores were profitable because they had long-term leases in which rents were locked in at an extremely low rate. Both real estate companies wanted to break the leases and replace Virgin with new tenants that were willing to pay the then current higher rental rates that would make an entertainment retail business unprofitable. They have since decided to close all the American stores.


Store experience


Product range

Virgin shops have a wide selection of CDs, games, books,
DVD The DVD (common abbreviation for digital video disc or digital versatile disc) is a digital optical disc data storage format. It was invented and developed in 1995 and first released on November 1, 1996, in Japan. The medium can store any ki ...
s,
vinyl record A phonograph record (also known as a gramophone record, especially in British English) or a vinyl record (for later varieties only) is an analog signal, analog sound Recording medium, storage medium in the form of a flat disc with an inscribed, ...
s, magazines, portable media players, accessories and additional products such as calendars, board games and
Virgin Virginity is a social construct that denotes the state of a person who has never engaged in sexual intercourse. As it is not an objective term with an operational definition, social definitions of what constitutes virginity, or the lack thereof ...
branded items. Larger stores also stock electronic equipment and computer peripherals. Not all of these product categories are stocked by all Virgin shops, though the larger stores do generally stock the full product range. In 2003, all US Stores increased their focus on multiple fashion categories spanning Pop culture, Street, Urban, Movie & TV to complement the music, DVD and video games offers. Virgin Mobile products can also be found in separately run Virgin Mobile Concessions within most Virgin Megastores. Some shops also house cafes or coffee shops run by external companies.


Technology

In 2005, Virgin Digital was launched to cater for those that bought their music digitally or wanted to rip and burn their current music collection. This is designed to add to the services provided by Virgin, rather than replace the Megastores. The download service faced some criticism from consumer groups due to its incompatibility with the popular
iPod The iPod is a series of portable media players and multi-purpose mobile devices that were designed and marketed by Apple Inc. from 2001 to 2022. The iPod Classic#1st generation, first version was released on November 10, 2001, about mon ...
music player. The service has since been discontinued. Around the world there were other Virgin branded digital music retail websites, such as VirginMega.fr, France's number 2 music download website.


Operations


Europe


Austria

In 2003, the first and only Virgin Megastore in Vienna, on Mariahilferstraße, was sold and closed.


France

There were 35 Virgin Megastores in France. Twelve additional stores in France were branded
Furet du Nord ''Furet du Nord'' is a chain of bookstores in the Nord department of France. Its origins date back to 1936 when a fur store located on ''Rue de la Vieille-Comédie'' in Lille was transformed into a bookstore. It retained its name, referring to ...
, and about ten international stores were owned by the same company. The French Megastore business was launched in 1988 by Branson and Patrick Zelnick, CEO of music publisher Naïve.
Lagardère Group Lagardère S.A. () is an international group with operations in over 40 countries. Based in the 16th arrondissement of Paris, the group was founded and created in 1992 by Jean-Luc Lagardère under the name Matra, Hachette & Lagardère. Headed ...
bought the chain in 2001. In December 2007 Butler Capital Partners announced their intention to mount a majority takeover of the French arm of Virgin from Lagardère. This deal was finalised in February 2008. According to the Lagardère 2007 report, 80% of the Virgin stores was to be sold by Lagardère Services at a value of €76.4 million, and 20% would be kept. Prior to this sale 51% of VirginMega, France's number 2 music download website, was transferred to the Virgin Stores company (sold to Butler), and the remaining 49% was kept by Lagardère Active. In July 2012, LS Travel Retail announced that they will phase out the Virgin Entertainment brand in France, commencing 2013, converting all remaining Virgin travel outlets into larger sized
Fnac Fnac () is a French multinational retail chain specializing in the sale of entertainment Media (communication), media and consumer electronics. Fnac was founded by André Essel and Max Théret in 1954. Its headquarters is located in ''Le Flavia' ...
formats stocking the same range in addition to more product lines. In January 2013, Virgin Megastore France filed for bankruptcy. At that time there were 26 Megastores in France, employing 1,000 people, after two years of cutting over 200 staff and several shops. The company had taken steps to terminate the lease on its flagship
Champs-Élysées The Avenue des Champs-Élysées (, ; ) is an Avenue (landscape), avenue in the 8th arrondissement of Paris, France, long and wide, running between the Place de la Concorde in the east and the Place Charles de Gaulle in the west, where the Arc ...
store in Paris after 25 years on the famous avenue. In June 2013 the company was finally liquidated and ceased operations after 25 years.


Germany

Virgin Megastore withdrew from the German market in 1994, amid complaints that the country's shop-closing law was too restrictive. The Virgin name is used by the
Lagardère Group Lagardère S.A. () is an international group with operations in over 40 countries. Based in the 16th arrondissement of Paris, the group was founded and created in 1992 by Jean-Luc Lagardère under the name Matra, Hachette & Lagardère. Headed ...
to brand a small number of convenience stores within airports and railway stations. In September 2019 there were seven Virgin shops, of which four are in or adjacent to Frankfurt airport.


Greece

As of June 2005 there were 15 Virgin Megastores in
Greece Greece, officially the Hellenic Republic, is a country in Southeast Europe. Located on the southern tip of the Balkan peninsula, it shares land borders with Albania to the northwest, North Macedonia and Bulgaria to the north, and Turkey to th ...
, operated by Vivere Entertainment. As of 2015, no Virgin Megastores exist in the country.


Hungary

In 1996, local merchandising group Fotex opened the first and only Hungarian Virgin Megastore (1000 m2) in the first "western" shopping mall, Duna Plaza, in Budapest. It was operated under a franchise until 2000. Between 2001 and 2006, Fotex operated the store as "Hungaroton Gigastore". The shop was closed in 2006 and no more Virgin Megastore shops were opened in Hungary.


Ireland

Virgin Megastores opened its first store in the
Republic of Ireland Ireland ( ), also known as the Republic of Ireland (), is a country in Northwestern Europe, north-western Europe consisting of 26 of the 32 Counties of Ireland, counties of the island of Ireland, with a population of about 5.4 million. ...
in
Dublin Dublin is the capital and largest city of Republic of Ireland, Ireland. Situated on Dublin Bay at the mouth of the River Liffey, it is in the Provinces of Ireland, province of Leinster, and is bordered on the south by the Dublin Mountains, pa ...
in 1986. More stores opened in Ireland from the early 1990s including
Cork City Cork ( ; from , meaning 'marsh') is the second-largest city in Republic of Ireland, Ireland, the county town of County Cork, the largest city in the Provinces of Ireland, province of Munster and the List of settlements on the island of Ireland ...
. The company had planned to launch an online store specifically for the Republic of Ireland at virginmegastores.ie however plans were shelved when its Irish operations were sold in 2007. At its height of success the company owned 6 stores in the Republic of Ireland, however, by 2002 stores began to close. The Virgin Group sought to sell its Irish operations during 2007, and on 17 September 2007, it was announced Irish and UK stores would separate from the Virgin Group. A
management buy-out A management buyout (MBO) is a form of acquisition in which a company's existing managers acquire a large part, or all, of the company, whether from a parent company or High-net-worth individual, individual. Management- and/or leveraged buyouts bec ...
offer was accepted. Stores were rebranded as Zavvi. Following the collapse of Zavvi's supplier in December 2008, stores in Ireland were immediately closed in January 2009 with the hope Irish stores could be sold to another buyer unfortunately all were closed with some taken over by other music retailers.


Italy

In February 2004, the Virgin Megastore in Piazza Duomo
Milan Milan ( , , ; ) is a city in northern Italy, regional capital of Lombardy, the largest city in Italy by urban area and the List of cities in Italy, second-most-populous city proper in Italy after Rome. The city proper has a population of nea ...
closed. Currently this building is occupied by a
Mondadori Arnoldo Mondadori Editore () is the biggest publishing company in Italy. History The company was founded in 1907 in Ostiglia by 18-year-old Arnoldo Mondadori who began his publishing career with the publication of the magazine ''Luce!''. In 19 ...
retail store. After the Italian franchise Virgin Retail Italy filed for bankruptcy and liquidation, the Italian bankruptcy court ordered in May 2004 the immediate closure of three out of four of the remaining stores while allowing the store in
Bergamo Bergamo ( , ; ) is a city in the Alps, alpine Lombardy region of northern Italy, approximately northeast of Milan, and about from the alpine lakes Lake Como, Como and Lake Iseo, Iseo and 70 km (43 mi) from Lake Garda, Garda and Lake ...
to remain open for a few additional months to allow the company to depose of its remaining inventory.


The Netherlands

Virgin Megastores entered the Dutch market in the 1990s and operated four stores (Amsterdam, Rotterdam, The Hague and Maastricht). In 2000, it decided to exit the market. Three stores were sold to the Free Record Shop group, while the Maastricht branch was closed. Free Record Shop also acquired three Virgin Megastores in Belgium.


Spain and Portugal

Virgin Retail España, S.L. opened its Barcelona store in November 1992, just after the Barcelona Olympics. This opening was followed by another Megastore in Seville (1993) however the opening of a flagship store in Madrid eluded the retailer, because at that time, cinemas and theatres in the Gran Vía (Madrid's most popular commercial thoroughfare) could not easily be reassigned for commercial use. The Spanish company diversified by opening small outlets in busy Spanish and Portuguese airports. In 1994, Virgin Retail España reached an agreement with the department store chain Galerías Preciados and opened small concessions in their Madrid stores (Callao, Goya, Serrano, La Vaguada and Parquesur). Galerías Preciados ceased trading the following year and Virgin Retail España quickly re-organised its operations and opened medium-sized stores in ABC Serrano (Madrid), La Coruña, Vigo, Málaga, Bilbao and Santander. Larger stores followed in Portugal (Lisbon and Oporto) but by 1997 the impact of digital technology had already hit their distribution model very hard. Music was by then being traded freely on the Internet but the major music labels did little to help support high street retailers. Inevitably, the Virgin Retail Group took the difficult strategic decision to close all of Virgin's high street stores in southern Europe. In July 1998 Virgin Megastores closed its southern European flagship store in Barcelona on the corner of Passeig de Gràcia and Gran Vía de les Corts Catalans. This building is currently occupied by Zara clothes store.


UK

The first Virgin Megastore opened in the United Kingdom in 1979 and between the 1980s and 1990s, the chain grew, including via its merger with
Our Price OurPrice.com Retail Limited (trading as Our Price) is a British online music and entertainment retailer, and a former music and entertainment retail chain. The original retail chain traded in the United Kingdom and Ireland from 1971 to 2004. It ...
whilst under the ownership of
WH Smith WH Smith plc, trading as WHSmith (also written WH Smith and formerly as W. H. Smith & Son), is a British retailer, with headquarters in Swindon, England, which operates a chain of railway station, airport, port, hospital and motorway service st ...
. By the 1990s Virgin Megastores had become an international franchise as part of the
Virgin Group Virgin Group Ltd is a British multinational venture capital conglomerate founded by Richard Branson and Nik Powell in February 1970. Virgin Group's date of incorporation is listed as 1989 by Companies House, who class it as a holding compa ...
. The Virgin Group sought to sell its UK and Ireland stores during 2007, and on 17 September 2007, it was announced that the UK and Ireland arm of the Virgin Megastores brand was to break away from the Virgin Group. A
management buy-out A management buyout (MBO) is a form of acquisition in which a company's existing managers acquire a large part, or all, of the company, whether from a parent company or High-net-worth individual, individual. Management- and/or leveraged buyouts bec ...
offer was accepted. Stores were rebranded as Zavvi. Following the collapse of Woolworths, which owned Zavvi's supplier Entertainment UK, Zavvi entered administration on 24 December 2008 as it had been unable to source stock from other suppliers under favourable terms. By February 2009 Zavvi had closed its stores, selling some to rival
HMV HMV is an international music and entertainment retailer, founded in 1921. The brand is owned by Hilco Capital and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson. The inaugural shop was opened on Lo ...
, and a few to Simon Douglas and Les Whitfield's Head Entertainment.


Turkey

Virgin entered the Turkish market in March 2011 with a store located in the Demirören shopping centre on Istiklal Street near Taksim,
Istanbul Istanbul is the List of largest cities and towns in Turkey, largest city in Turkey, constituting the country's economic, cultural, and historical heart. With Demographics of Istanbul, a population over , it is home to 18% of the Demographics ...
. The product mix of books, digital media and electronics failed to compete with better established chains and the store closed in autumn 2012.


Arab world

The Azadea Group of Beirut, Lebanon has an exclusive license since 2001 to operate Virgin Megastores in many countries within the Middle East, except for countries which already have a franchise. Operating as Virgin Megastores Middle East, Azadea has stores in
UAE The United Arab Emirates (UAE), or simply the Emirates, is a country in West Asia, in the Middle East, at the eastern end of the Arabian Peninsula. It is a federal elective monarchy made up of seven emirates, with Abu Dhabi serving as i ...
,
Qatar Qatar, officially the State of Qatar, is a country in West Asia. It occupies the Geography of Qatar, Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it shares Qatar–Saudi Arabia border, its sole land b ...
,
Bahrain Bahrain, officially the Kingdom of Bahrain, is an island country in West Asia. Situated on the Persian Gulf, it comprises a small archipelago of 50 natural islands and an additional 33 artificial islands, centered on Bahrain Island, which mak ...
,
Egypt Egypt ( , ), officially the Arab Republic of Egypt, is a country spanning the Northeast Africa, northeast corner of Africa and Western Asia, southwest corner of Asia via the Sinai Peninsula. It is bordered by the Mediterranean Sea to northe ...
,
Kuwait Kuwait, officially the State of Kuwait, is a country in West Asia and the geopolitical region known as the Middle East. It is situated in the northern edge of the Arabian Peninsula at the head of the Persian Gulf, bordering Iraq to Iraq–Kuwait ...
, and
Jordan Jordan, officially the Hashemite Kingdom of Jordan, is a country in the Southern Levant region of West Asia. Jordan is bordered by Syria to the north, Iraq to the east, Saudi Arabia to the south, and Israel and the occupied Palestinian ter ...
. Megastores of Lebanon S.A.L. has an exclusive franchise to operate Virgin Megastores in
Lebanon Lebanon, officially the Republic of Lebanon, is a country in the Levant region of West Asia. Situated at the crossroads of the Mediterranean Basin and the Arabian Peninsula, it is bordered by Syria to the north and east, Israel to the south ...
and
Saudi Arabia Saudi Arabia, officially the Kingdom of Saudi Arabia (KSA), is a country in West Asia. Located in the centre of the Middle East, it covers the bulk of the Arabian Peninsula and has a land area of about , making it the List of Asian countries ...
. Best Financière (Label Vie Carrefour) of
Rabat Rabat (, also , ; ) is the Capital (political), capital city of Morocco and the List of cities in Morocco, country's seventh-largest city with an urban population of approximately 580,000 (2014) and a metropolitan population of over 1.2 million. ...
has an exclusive license to operate Virgin Megastores within
Morocco Morocco, officially the Kingdom of Morocco, is a country in the Maghreb region of North Africa. It has coastlines on the Mediterranean Sea to the north and the Atlantic Ocean to the west, and has land borders with Algeria to Algeria–Morocc ...
. Since 2010, Best has been opening a new store nearly every year. Antar Group of
Damascus Damascus ( , ; ) is the capital and List of largest cities in the Levant region by population, largest city of Syria. It is the oldest capital in the world and, according to some, the fourth Holiest sites in Islam, holiest city in Islam. Kno ...
has an exclusive to operate Virgin Megastores in
Syria Syria, officially the Syrian Arab Republic, is a country in West Asia located in the Eastern Mediterranean and the Levant. It borders the Mediterranean Sea to the west, Turkey to Syria–Turkey border, the north, Iraq to Iraq–Syria border, t ...
since 2007. Since the Syrian Civil War has caused most normal economic activities to virtually cease in the country since 2011, all megastores in the country are currently closed and may not return until political stability returns.


Lebanon

Virgin's main store in Lebanon was located in the old Cinema Opera on Martyrs' Square,
Beirut Central District The Beirut Central District is the historical and geographical central business district, core of Beirut, the capital of Lebanon. Also called downtown Beirut, it has been described as the “vibrant financial, commercial, and administrative ...
; it opened on 3 July 2001 and was shut down in 2018. The four level store's inauguration was attended by Virgin's founder Sir
Richard Branson Sir Richard Charles Nicholas Branson (born 18 July 1950) is an English business magnate who co-founded the Virgin Group in 1970, and controlled 5 companies remaining of once more than 400. Branson expressed his desire to become an entrepreneu ...
. There are also smaller outlets at ABC Malls at
Achrafieh Achrafieh () is an upper-class area in eastern Beirut, Lebanon. In strictly administrative terms, the name refers to a sector (''secteur'') centred on Sassine Square, the highest point in the city, as well as a broader quarter (''quartier''). In p ...
, Dbayeh, Verdun and CityMall Dora, as well as in
Beirut International Airport Beirut ( ; ) is the capital and largest city of Lebanon. , Greater Beirut has a population of 2.5 million, just under half of Lebanon's population, which makes it the fourth-largest city in the Levant region and the sixteenth-largest i ...
. New stores were opened in ABC Mall Dbayeh in November 2012 and ABC Mall Verdun in November 2017.


Saudi Arabia

First megastore in Riyadh opened in February 2015. By December 2015, there were four Virgin Megastores in Saudi Arabia. They were located on Tahliah Street in the Roshana Centre, Red Sea Mall and on in Jeddah domestic airport in
Jeddah Jeddah ( ), alternatively transliterated as Jedda, Jiddah or Jidda ( ; , ), is a List of governorates of Saudi Arabia, governorate and the largest city in Mecca Province, Saudi Arabia, and the country's second largest city after Riyadh, located ...
and there's one at Dhahran Mall Eastern Province. In November 2017, a fifth Saudi location was open at the Hayat Mall in
Riyadh Riyadh is the capital and largest city of Saudi Arabia. It is also the capital of the Riyadh Province and the centre of the Riyadh Governorate. Located on the eastern bank of Wadi Hanifa, the current form of the metropolis largely emerged in th ...
.


Bahrain

As of September 2008, there is currently one Virgin Megastore in
Bahrain Bahrain, officially the Kingdom of Bahrain, is an island country in West Asia. Situated on the Persian Gulf, it comprises a small archipelago of 50 natural islands and an additional 33 artificial islands, centered on Bahrain Island, which mak ...
. It is in the Bahrain City Centre.


Egypt

The first Egyptian store was opened at the City Stars Mall in Cairo in October 2005. Six years later, a second location was opened at the Mall of Arabia in
6th of October City 6th of October ( ; ) is a city in the Giza Governorate of Egypt. It is a satellite city, located adjacent to Giza, and is part of the Greater Cairo region.
in December 2011. A third location was opened at the Festival City Mall in Cairo in June 2015. And the 4th and newest branch opened in Mall of Egypt on 27 September 2017.


Kuwait

The first location in Kuwait opened in 2002. By May 2008, there were two Virgin Megastores in
Kuwait Kuwait, officially the State of Kuwait, is a country in West Asia and the geopolitical region known as the Middle East. It is situated in the northern edge of the Arabian Peninsula at the head of the Persian Gulf, bordering Iraq to Iraq–Kuwait ...
, one at Marina Mall in Salmiya and the other at the
airport An airport is an aerodrome with extended facilities, mostly for commercial Aviation, air transport. They usually consist of a landing area, which comprises an aerially accessible open space including at least one operationally active surf ...
. However, by late 2011 the airport branch was shut down, while the second branch shut down in March 2012. After a seven-year absence, Virgin Megastores returned to Kuwait in February 2020 by opening its first new store there at The Avenues Mall.


Qatar

Virgin Megastores currently has six stores in
Qatar Qatar, officially the State of Qatar, is a country in West Asia. It occupies the Geography of Qatar, Qatar Peninsula on the northeastern coast of the Arabian Peninsula in the Middle East; it shares Qatar–Saudi Arabia border, its sole land b ...
, with one being located in the Villaggio Mall (an Italian-themed mall),
Doha Doha ( ) is the capital city and main financial hub of Qatar. Located on the Persian Gulf coast in the east of the country, north of Al Wakrah and south of Al Khor (city), Al Khor and Lusail, it is home to most of the country's population. It ...
which is the shopping centre's main anchor. In November 2008 they opened a smaller store in a shopping centre called
Landmark A landmark is a recognizable natural or artificial feature used for navigation, a feature that stands out from its near environment and is often visible from long distances. In modern-day use, the term can also be applied to smaller structures ...
. Other locations includes Mall of Qatar, Qatar Mall, Doha Festival City, Hamad International Airport (departure area) and a small kiosk at The Pearl.


United Arab Emirates

The first Virgin Megastore in the United Arab Emirates in September 2001 at the
Deira City Centre City Centre Deira () is a mall located in Port Saeed, Dubai, United Arab Emirates, and is the original flagship mall in the Majid Al Futtaim Properties portfolio. City Centre Deira opened on 28 November 1995. It is located in the older part of ...
in Dubai, two months after the opening in Beirut. A few months later, the second store in the country was opened in Abu Dhabi in October 2001. A fourth store in UAE opened in
Jumeirah Jumeirah ( Emirati pronunciation: ) is a coastal residential area of Dubai, United Arab Emirates mainly comprising low rise private dwellings and hotel developments. It has both expensive and large detached properties as well as more modest town ...
in 2002. By October 2005, there were four stores in the UAE, with stores at the Deira City Center, at Burjuman and at Mercato Mall in Dubai and at the Abu Dhabi Mall in Abu Dhabi. A month later, Branson was present at the Virgin Megastores opening at the
Mall of the Emirates Mall of the Emirates () is a shopping mall in Dubai. Developed and owned by Majid Al Futtaim Group, it opened in November 2005 and is located at interchange four on Sheikh Zayed Road. The multi-level shopping mall currently features more than 630 ...
in Dubai. Sometime between 2009 and 2010, the ownership for the Virgin Megastore franchise in the United Arab Emirates and the Middle East was transferred from Star Multimedia to Virgin Megastores Middle East, Azadea Group. By May 2010, stores were also added at the Mirdif City Centre and at the Jumeira Beach residence in Dubai to make a total of seven stores in the UAE. The eighth store in the UAE was opened in September 2011 at the
Dubai Mall Dubai Mall () is the largest shopping mall in Dubai. The mall is part of Downtown Dubai and is located adjacent to the Burj Khalifa. It includes over 1,200 shops. History Dubai Mall was inaugurated on 4 November 2008, with about 1000 reta ...
in Dubai. The Jumeirah Beach residence appeared to have been closed sometime before September 2012, bring the store count back down to seven. A second store in
Abu Dhabi Abu Dhabi is the capital city of the United Arab Emirates. The city is the seat of the Abu Dhabi Central Capital District, the capital city of the Emirate of Abu Dhabi, and the UAE's List of cities in the United Arab Emirates, second-most popu ...
opened at the
Al Wahda Mall Al Wahda Mall (Arabic: is a shopping center located in Abu Dhabi, United Arab Emirates. Opened on 5 June 2007, this mall is owned by Al Wahda Sports Club, Abu Dhabi, and managed by Lulu Group International. It is located along Old Airport Road ...
in November 2012. As of November 2012, there were eight Virgin Megastores in the UAE six of which are located in Dubai. In December 2014, a store was opened at the
Yas Mall Yas Mall () is a mall in Yas Island in Abu Dhabi, United Arab Emirates. It serves as a place for shopping, dining and entertainment for residents of Abu Dhabi and Yas Island. It covers approximately 235,000 square metres (2.5 million square feet). ...
in Abu Dhabi. The thirteenth store in the UAE was opened at the Al Jimi Mall in
Al Ain Al Ain () is a city in the Emirate of Abu Dhabi, United Arab Emirates, and the seat of the administrative division of the Al Ain Region. The city is Oman–United Arab Emirates border, bordered to the east by the Omani town of Al-Buraimi. Al A ...
in July 2015. However, some stores—including Deira City Centre and Al Wahda Mall—were later closed, likely due to shifting retail dynamics and footfall. As of 2025, Virgin Megastore operates 13 outlets in the UAE across Dubai, Abu Dhabi, Al Ain, and other emirates. It remains one of the brand’s strongest markets globally. As well as being an all-rounded entertainment retailer, these Megastores also act as ticketing counters, venues, with artist signings/appearances, performances and quiz nights and a newly launched boutique section offering everything from movie memorabilia to jewellery. Select locations—including Dubai Mall and Mall of the Emirates—also feature in-store gadget repair counters operated by Fixsquad, the brand’s official service partner. These counters provide walk-in support for smartphones, laptops, and other devices, reinforcing Virgin Megastore’s position as a multi-service lifestyle destination. This store is quite popular among locals and expats in the country, as this is the only store where they sell more music than most stores in the country, which also explains why the country has more branches than the other Gulf countries.


Jordan

The first Virgin Megastore in Jordan opened in
Amman Amman ( , ; , ) is the capital and the largest city of Jordan, and the country's economic, political, and cultural center. With a population of four million as of 2021, Amman is Jordan's primate city and is the largest city in the Levant ...
at the City Mall in September 2007. A second location, also in Amman, was opened at the Taj Mall in October 2015.


Morocco

In 2007, Best Financière (Label Vie Carrefour) of
Rabat Rabat (, also , ; ) is the Capital (political), capital city of Morocco and the List of cities in Morocco, country's seventh-largest city with an urban population of approximately 580,000 (2014) and a metropolitan population of over 1.2 million. ...
received a franchise from Lagardère to operate Virgin Megastores in
Morocco Morocco, officially the Kingdom of Morocco, is a country in the Maghreb region of North Africa. It has coastlines on the Mediterranean Sea to the north and the Atlantic Ocean to the west, and has land borders with Algeria to Algeria–Morocc ...
. The first store in Morocco opened at the Almazar mall in
Marrakech Marrakesh or Marrakech (; , ) is the fourth-largest city in Morocco. It is one of the four imperial cities of Morocco and is the capital of the Marrakesh–Safi Regions of Morocco, region. The city lies west of the foothills of the Atlas Mounta ...
in April 2010. A second store was opened in
Rabat Rabat (, also , ; ) is the Capital (political), capital city of Morocco and the List of cities in Morocco, country's seventh-largest city with an urban population of approximately 580,000 (2014) and a metropolitan population of over 1.2 million. ...
(Kitéa Géant Mall) in December 2012 which was quickly followed weeks later by the openings of two additional stores in
Casablanca Casablanca (, ) is the largest city in Morocco and the country's economic and business centre. Located on the Atlantic Ocean, Atlantic coast of the Chaouia (Morocco), Chaouia plain in the central-western part of Morocco, the city has a populatio ...
(AnfaPlace Shopping Center) and Fez (Borj Fez Mall). A fifth store was opened in downtown Casablanca in September 2015. In August 2016, a sixth store was opened on the property of a Carrefour Store located in the Sidi Maârouf Neighbourhood next to the city of Casablanca.


Syria

In 2007, Antar Group of
Damascus Damascus ( , ; ) is the capital and List of largest cities in the Levant region by population, largest city of Syria. It is the oldest capital in the world and, according to some, the fourth Holiest sites in Islam, holiest city in Islam. Kno ...
was awarded a franchise by Lagardère to operate Virgin Megastores in
Syria Syria, officially the Syrian Arab Republic, is a country in West Asia located in the Eastern Mediterranean and the Levant. It borders the Mediterranean Sea to the west, Turkey to Syria–Turkey border, the north, Iraq to Iraq–Syria border, t ...
. The Antar Group was in the process of opening a store in the Al Shahba Mall in
Aleppo Aleppo is a city in Syria, which serves as the capital of the Aleppo Governorate, the most populous Governorates of Syria, governorate of Syria. With an estimated population of 2,098,000 residents it is Syria's largest city by urban area, and ...
when the Syrian Civil War broke out in 2011. The business has since closed after the mall had been heavily damaged during the fighting.


Oman

The first Virgin Megastore in Oman opened in
Muscat Muscat (, ) is the capital and most populous city in Oman. It is the seat of the Governorate of Muscat. According to the National Centre for Statistics and Information (NCSI), the population of the Muscat Governorate in 2022 was 1.72 million. ...
in November 2015 at the Muscat City Centre.


North America


United States

In 1992, the Virgin Group and Blockbuster entered into a joint venture to set up the first Virgin Megastore on
Sunset Strip The Sunset Strip is the stretch of Sunset Boulevard that passes through the city of West Hollywood, California, United States. It extends from West Hollywood's eastern border with the city of Los Angeles near Marmont Lane to its western bord ...
in
Los Angeles Los Angeles, often referred to by its initials L.A., is the List of municipalities in California, most populous city in the U.S. state of California, and the commercial, Financial District, Los Angeles, financial, and Culture of Los Angeles, ...
, which was closed in 2008. The US Megastore business was launched in 1992 by Richard Branson and Ian Duffell, CEO of Virgin Entertainment Group. At its peak, there were 23 Megastores in the U.S. which generated $310 million annually. The U.S. stores were purchased by Related Companies and Vornado Realty Trust in 2007 for the purpose of closing the stores and to break the long term long rental leases.


= Store closures

= Under new ownership, eleven stores were gradually closed in 2007. On 2 March 2009, it was announced that all Virgin Megastores in the United States would close. The store at Arden Fair Mall in
Sacramento, CA Sacramento ( or ; ; ) is the List of capitals in the United States, capital city of the U.S. state of California and the county seat, seat of Sacramento County, California, Sacramento County. Located at the confluence of the Sacramento Rive ...
, closed in 2005 and was converted to an
Urban Outfitters Urban Outfitters, Inc. (URBN) is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. Operating in the United States, the United Kingdom, Canada, select Western European countries, Poland, the United Arab Em ...
, while the Grapevine Mills location was closed at the end of 2008. Related Companies announced that the Virgin Megastore flagship store in Times Square would close by April 2009, with the space being replaced by
Forever 21 F21 OpCo LLC, trade name, doing business as Forever 21, was a multinational fast-fashion retailer. It was originally founded as Fashion 21 in Highland Park, Los Angeles, Highland Park, Los Angeles in 1984.Forever 21History & Facts, n.d. Retrieved ...
. On 25 February 2009, it was announced that the stores in San Francisco and
Union Square (New York) Union Square is a historic intersection and surrounding neighborhood in Manhattan, New York City, United States, located where Broadway and the former Bowery Road â€“ now Fourth Avenue â€“ came together in the early 19th century. I ...
would close in April and May, respectively, and the announcement of all stores closing followed soon thereafter. On 12 May 2009, the Virgin Megastore at
Downtown Disney Downtown Disney (officially the Downtown Disney District) is a lifestyle center located at the Disneyland Resort in Anaheim, California, United States. It opened on January 12, 2001; a component of the Disneyland Resort expansion project alon ...
(now Disney Springs) at
Walt Disney World The Walt Disney World Resort is an destination resort, entertainment resort complex located about southwest of Orlando, Florida, United States. Opened on October 1, 1971, the resort is operated by Disney Experiences, a division of the Wa ...
closed permanently. As of September 2012, the last remaining Virgin Books & Music outlet operated in Terminal 3 at
John F. Kennedy International Airport John F. Kennedy International Airport is a major international airport serving New York City and its metropolitan area. JFK Airport is located on the southwestern shore of Long Island, in Queens, New York City, bordering Jamaica Bay. It is ...
. Both airport locations closed by the middle of 2013. The JFK Airport location was closed by the time Terminal 3 was demolished and converted into a parking lot in 2013.


= In-stores

= Most locations included an in-store radio station, branded Virgin Radio. U.S. Virgin Radio was not a broadcast radio station, but a DJ operated hard-lines system which broadcast throughout the store, and the complex in which the store was located. At the
Times Square Times Square is a major commercial intersection, tourist destination, entertainment hub, and Neighborhoods in New York City, neighborhood in the Midtown Manhattan section of New York City. It is formed by the junction of Broadway (Manhattan), ...
location, DJ selections were heard on the retail floor, in the office areas, processing areas, and even out on the shop's
Broadway Broadway may refer to: Theatre * Broadway Theatre (disambiguation) * Broadway theatre, theatrical productions in professional theatres near Broadway, Manhattan, New York City, U.S. ** Broadway (Manhattan), the street ** Broadway Theatre (53rd Stre ...
sidewalk frontage. All employees of the U.S. Virgin Megastores could be identified by their trademark red or black t-shirts which had the Virgin logo on the front and the word STAFF on the back, as well as required lanyards with their first name printed on them.


= Technology

= The Virgin Megastore chain in the U.S. had a different GSA look-up system to other the international arms of the chain. This system was a private network that linked all North American stores, updating each shop's product inventory every 24 to 48 hours. American Virgin Megastores implemented a near real-time data warehouse in 2004. The data warehouse named 'Crescendo' collects POS transactions, along with customer traffic counts and generates KPI reports in near real-time. The near real-time information helped the managers identify trends quicker and react accordingly. The U.S. stores shared their experience with the real-time warehouse and the UK stores also used similar process. Virgin Megastore (U.S.) had a Customer Loyalty Program named 'Virgin V.I.P.' The Program used a read/write 'GraphiCard'. Every time a member purchase is made, the Graphicard was swiped through the POS Graphicard Terminal. Members points were instantly updated on the face of the card. The website shared the loyalty program with the U.S. stores.


= Website

= Virgin Megastores U.S. website is VirginMega.com. In 2002 this website became co-branded with
Amazon Amazon most often refers to: * Amazon River, in South America * Amazon rainforest, a rainforest covering most of the Amazon basin * Amazon (company), an American multinational technology company * Amazons, a tribe of female warriors in Greek myth ...
, and was powered by Amazon. Later in 2002 VirginMega.co.jp, the Japanese equivalent, followed suit. In 2007 the website was again changed, when Virgin Megastores partnered with
Baker & Taylor Baker & Taylor, a distributor of books to public and academic libraries and schools, has been in business for almost 200 years. It is based in Charlotte, North Carolina and currently owned by President & CEO Amandeep Kochar. Before being acquire ...
. On 31 May 2009 VirginMega.com ceased operating.


Canada

The first and only Virgin Megastore in Canada opened in December 1996 at
750 Burrard Street 750 Burrard Street (also known as 969 Robson Street, or "Robson Central") is a building in Downtown Vancouver, British Columbia, Canada, at the northeast corner of Robson Street and Burrard Street. History This modern architecture building was ...
, at the corner of
Robson Street Robson Street is a major southeast-northwest thoroughfare in downtown and West End of Vancouver, British Columbia, Canada. Its core commercial blocks from Burrard Street to Jervis were also known as Robsonstrasse. Its name honours John Robson, ...
and
Burrard Street Burrard Street is a major thoroughfare in Vancouver, British Columbia, Canada. It is the central street of Downtown Vancouver and the Financial District. The street is named for Burrard Inlet, located at its northern terminus, which in turn is ...
in
Vancouver Vancouver is a major city in Western Canada, located in the Lower Mainland region of British Columbia. As the List of cities in British Columbia, most populous city in the province, the 2021 Canadian census recorded 662,248 people in the cit ...
,
British Columbia British Columbia is the westernmost Provinces and territories of Canada, province of Canada. Situated in the Pacific Northwest between the Pacific Ocean and the Rocky Mountains, the province has a diverse geography, with rugged landscapes that ...
. The , three-level store was located in
Downtown Vancouver Downtown Vancouver is the central business district and the city centre list of neighbourhoods in Vancouver, neighbourhood of Vancouver, Canada, on the northwestern shore of the Burrard Peninsula in the Lower Mainland region of British Columbia. ...
, the city's busiest and most prestigious retail destination. The building was previously home to the central branch of the
Vancouver Public Library Vancouver Public Library (VPL) is the public library system for the city of Vancouver, British Columbia. In 2023, VPL had more than 4.6 million visits with patrons borrowing nearly 10.4 million items including: books, ebooks, CDs, DVDs, video gam ...
. The Virgin Megastore ceased its operations in Vancouver on 4 September 2005 when on 28 June 2005,
HMV Canada HMV is an international music and entertainment retailer, founded in 1921. The brand is owned by Hilco Capital and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson. The inaugural shop was opened on Lo ...
announced it was planning to expand the store and rebrand the location into the
HMV HMV is an international music and entertainment retailer, founded in 1921. The brand is owned by Hilco Capital and operated by Sunrise Records, except in Japan, where it is owned and operated by Lawson. The inaugural shop was opened on Lo ...
brand. The acquisition took effect immediately after the closure and on 5 September 2005, HMV was opened. With the dominance of HMV in Canada, Virgin thus decided to exit the Canadian market entirely. This Vancouver HMV location would later close in 2012. There were also plans to build its second Canadian store at Metropolis (later Toronto Life Square, now 10 Dundas East) in
Downtown Toronto Downtown Toronto is the main city centre of Toronto, Ontario, Canada. Located entirely within the district of Old Toronto, it is approximately 16.6 square kilometres in area, bounded by Bloor Street to the northeast and Dupont Street to the nor ...
, just south of the since-closed
Sam the Record Man Sam the Record Man was a Canadian Record shop, record store chain that, at one time, was Canada's largest music recording retailer. In 1982, its ads proclaimed that it had "140 locations, coast to coast". Its iconic flagship store was located a ...
flagship store as well as HMV's existing Toronto flagship. However, the exit from Canada resulted in the cancellation of these plans. An
Adidas Adidas AG (; stylized in all lowercase since 1949) is a German athletic apparel and footwear corporation headquartered in Herzogenaurach, Bavaria, Germany. It is the largest sportswear manufacturer in Europe, and the second largest in the ...
Performance store stands where Virgin would have.


Oceania


Australia

The first Australian Megastore was launched in 1988 by Richard Branson and Ian Duffell, CEO Virgin Megastores Asia-Pacific. Between 1988 and 1992 Megastores were opened in
Sydney Sydney is the capital city of the States and territories of Australia, state of New South Wales and the List of cities in Australia by population, most populous city in Australia. Located on Australia's east coast, the metropolis surrounds Syd ...
,
Melbourne Melbourne ( , ; Boonwurrung language, Boonwurrung/ or ) is the List of Australian capital cities, capital and List of cities in Australia by population, most populous city of the States and territories of Australia, Australian state of Victori ...
and
Adelaide Adelaide ( , ; ) is the list of Australian capital cities, capital and most populous city of South Australia, as well as the list of cities in Australia by population, fifth-most populous city in Australia. The name "Adelaide" may refer to ei ...
. In 1992, the Virgin Group and
Blockbuster Inc. Blockbuster or Blockbuster Video is an American multimedia brand which was founded by David Cook in 1985 as a single home video rental shop, but later became a public store chain featuring video game rentals, DVD-by-mail, streaming, video on ...
entered into a joint venture. This lasted until Virgin sold their interest in the six stores to Blockbuster, who promptly rebranded them in 1993 to Blockbuster Music. In October 2001, Ian Duffell, managing director of Brazin Limited (owner of Australia's largest entertainment retailer,
Sanity Sanity (from ) refers to the soundness, rationality, and health of the human mind, as opposed to insanity. A person is sane if they are rational. In modern society, the term has become exclusively synonymous with ''compos mentis'' ( and ). The ...
) reintroduced Virgin Megastores in the country via two related transactions with the Virgin Group, acquiring 77 troubled
Our Price OurPrice.com Retail Limited (trading as Our Price) is a British online music and entertainment retailer, and a former music and entertainment retail chain. The original retail chain traded in the United Kingdom and Ireland from 1971 to 2004. It ...
music stores in the UK for a symbolic £2, and in turn gaining exclusive license rights in Australia for Virgin Entertainment, initially setting up the first Virgin Megastore on
Chapel Street Chapel Street may refer to: * Chapel Street, Belgravia, England * Chapel Street, Liverpool, England * Chapel Street, Melbourne Chapel Street is a street in Melbourne, Victoria, running along the inner suburbs of South Yarra, Prahran, Windso ...
's,
The Jam Factory 250px, Jam Factory, Chapel Street The Jam Factory was a shopping and entertainment centre, located in Chapel Street, South Yarra, a suburb of Melbourne, Australia. The Jam Factory is owned by Newmark Capital. It is also the headquarters of Vi ...
in April 2002. Brazin also intended to use the Virgin brand to open 45 new Megastores in addition to converting 55 of its existing small-scale IN2 Music stores that had not already been rebranded as Sanity. Yet, the programme stalled as Brazin battled internal disruptions and struggled to separate the target-markets for Virgin and its chain of more than 200 Sanity stores (at the time). As a result, the company's entertainment division posted a $27 million loss in financial year, 2002–03, and by mid-2004, Brazin had only managed to open 12 Virgin Megastores. In September 2003, Brazin sold out of its 118-store Sanity UK (former Our Price and VShop outlets) store network to Primemist Limited. In July 2004, Brazin entered into an agreement with
Coles Myer Coles Group Limited is an Australian public company operating several retail chains. Its chief operations are primarily concerned with the sale of food and groceries through its flagship supermarket chain Coles Supermarkets, and the sale of li ...
to open 62 Virgin concept stores within the
Myer Myer (stylised MYER) is an Australian mid-range to upscale department store. It trades in all Australian states and one of Australia's two self-governing territories. Myer retails a broad range of products across women's, men's, and child ...
department store chain. Brazin agreed to buy all of Myer's remaining CD and DVD stock, recruit, train and pay their own staff, and work within Myer's systems and promotions. These concept stores were marketed separately to stand-alone Virgin Megastores (due to their more limited stock availability) and branded, Virgin at Myer. This solved Brazin's problem since 2002 by separating the Virgin and Sanity target markets by making Virgin more "family orientated" while leaving Sanity's "street edge" to continue. Exactly a year later, Brazin stated that after a rocky start (with staff recruitment issues and aligning products with the typical Myer customer), Virgin at Myer was up 45 per cent on comparative sales and was performing well. In December 2004, HDS Retail Asia Pacific opened Australia's first Virgin Books and Music travel outlet at
Melbourne Airport Melbourne Airport , known locally as Tullamarine Airport, is an international airport serving Melbourne, Victoria, Australia. Operating 24/7 service, 24 hours a day with on-site parking, shopping and dining, Melbourne Airport is the List of th ...
. Since then, the company – now known as LS Travel Retail – opened another five Virgin outlets at other major capital city airports in addition to one railway outlet at Southern Cross station in Melbourne. Yet, by early 2012, all of these stores have been closed. By mid-2010,
Sanity Entertainment Sanity is an online Australian music and entertainment retailer. The brand specialises in the sale of CDs, DVDs, Blu-rays and related merchandise and accessories. It is privately owned by Ray Itaoui. Previously operating through a chain of retai ...
(formerly Brazin Limited) closed all Virgin Megastores. Also, in August of that year, all Virgin at Myer concept stores stopped operating under the Virgin brand due to Sanity Entertainment not renewing their contract with Myer Holdings (formerly Coles Myer) and were either closed or converted back into a basic audio/visual department operated by Myer (in 2011, these non-branded audio/visual departments were later closed by Myer anyway). Sanity elected to exit the Virgin brand despite the licensing deal running until 2015. Virgin Entertainment's Australian peak was reached in 2006 with 24 Virgin Megastores, 62 Virgin at Myer outlets, and 2 Virgin Books and Music stores in operation. As of September 2012, Australia contains no more Virgin Entertainment outlets.


Asia


Japan

In 1990 Virgin Megastores Japan Limited was started as a 50/50 venture between Marui and the Virgin Entertainment Group. In September 1990, the first Japanese Virgin Megastore opened in
Shinjuku , officially called Shinjuku City, is a special ward of Tokyo, Japan. It is a major commercial and administrative center, housing the northern half of the busiest railway station in the world ( Shinjuku Station) as well as the Tokyo Metropol ...
. During the 1990s, more Megastores were opened all over Japan. On 19 September 2002, following its American counterpart, the VirginMega.co.jp website became powered by Amazon.co.jp. This website has since disappeared. In 2005 Culture Convenience Club bought Virgin Megastore's operations (totalling 22 stores) in Japan from Marui Co. By November 2008 the number of Virgin Megastores in Japan had lessened to 15. Culture Convenience Club's licensing contract with Virgin Group for the use of the Virgin Megastore brand had expired, and there was no desire to renew it. As of November 2008 Culture Convenience Club's subsidiary company, Tsutaya Stores Holdings Co., is expected to acquire Virgin Megastores Japan Co. Virgin Megastores Japan are to be rebranded as Tsutaya by early 2009.


China

In November 2007, HDS Retail Asia Pacific (now known as LS Travel Retail) opened China's first and only Virgin Books and Music travel outlet at
Hongqiao International Airport Shanghai Hongqiao International Airport is one of two international airports serving Shanghai, China. The airport is located near the town of Hongqiao in the outskirts of Changning and Minhang districts, west of downtown, and is closer to ...
in
Shanghai Shanghai, Shanghainese: , Standard Chinese pronunciation: is a direct-administered municipality and the most populous urban area in China. The city is located on the Chinese shoreline on the southern estuary of the Yangtze River, with the ...
. As of June 2012, it is still in operation.


Virgin Books and Music

Virgin Books and Music is a Virgin-branded entertainment retail chain exclusive to airports and travel locations, operated by the ''Lagardère Services'' division of the French conglomerate
Lagardère Group Lagardère S.A. () is an international group with operations in over 40 countries. Based in the 16th arrondissement of Paris, the group was founded and created in 1992 by Jean-Luc Lagardère under the name Matra, Hachette & Lagardère. Headed ...
. Such stores have a much smaller size than Virgin Megastores and currently operate in 10 countries: Canada, China, Germany, Kuwait, Lebanon, Morocco, Poland, Spain, the United Kingdom and the United States.


References


External links


Virgin Megastores (International portal)

Virgin Megastore (Gulf countries and Egypt)

Virgin Megastore Lebanon

Virgin Megastores Morocco

Virgin Megastore Saudi Arabia
{{Coord, 31.75298, N, 8.17177, W, type:landmark_source:enwiki, display=title Lagardère Group M Music retailers of the United States Retail companies established in 1971 Retail companies of the United Kingdom Music retailers of the United Kingdom