TransACT is the trading name of TransACT Capital Communications, an Australian telecommunications company based in
Canberra which provides
broadband internet access,
fixed telephony,
cable television
Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with bro ...
services, and mobile phone services in Canberra and a subset of these services in
Queanbeyan
Queanbeyan ( ) is a city in the south-eastern region of New South Wales, Australia, located adjacent to the Australian Capital Territory in the Southern Tablelands region. Located on the Queanbeyan River, the city is the council seat of the ...
, throughout South-east
New South Wales
)
, nickname =
, image_map = New South Wales in Australia.svg
, map_caption = Location of New South Wales in AustraliaCoordinates:
, subdivision_type = Country
, subdivision_name = Australia
, established_title = Before federation
, es ...
and in
Victoria.
In November 2011, TransACT was acquired by
iiNet Limited, which in 2015 itself became a subsidiary of
TPG. It continues to trade as TransACT. Previously, the company was part-owned by Actew Corporation a 50% joint venture partner in
ActewAGL (the main energy and water utility company in the
Australian Capital Territory
The Australian Capital Territory (commonly abbreviated as ACT), known as the Federal Capital Territory (FCT) until 1938, is a landlocked federal territory of Australia containing the national capital Canberra and some surrounding townships. ...
).
History

TransACT was launched in 1996 by a small team comprising Robin Eckermann (Chief Architect), Joe Ceccato, Robert Clarke and Jane Taylor, working under the guidance of ACTEW Executive Neville Smith. The company adopted an
Open Access Network
The Open Access Network (OAN) encourages partnerships between scholarly societies, research libraries, and other institutional partners in order to support the infrastructure of scholarly communication and support open access publishing in the hu ...
(OAN) business model, separating the wholesale and retail businesses.
TransACT operates in collaboration with ten
ISPs, comprising a mix of large national organisations and smaller local operations. One of the ISPs (Grapevine) which was previously owned by both TransACT and ActewAGL became a wholly owned subsidiary in March 2010.
The company has an extensive fibre network in the ACT.
SDH,
ATM and
IP/MPLS Metro Ethernet technologies are used to deliver services via dedicated hubs or gateways that are built around the region. Services are delivered to various businesses, government departments and residential customers via a diverse range of
access network
An access network is a type of telecommunications network which connects subscribers to their immediate service provider. It is contrasted with the core network, which connects local providers to one another. The access network may be furth ...
s.
At the end of 2007, the company acquired the regional Victoria telecommunications company
Neighbourhood Cable, with its
hybrid fibre coaxial (HFC) cable networks and customers in three Victorian regional cities of
Mildura,
Ballarat
Ballarat ( ) is a city in the Central Highlands of Victoria, Australia. At the 2021 Census, Ballarat had a population of 116,201, making it the third largest city in Victoria. Estimated resident population, 30 June 2018.
Within months of Vi ...
and
Geelong, and rebranded it as TransACT in June 2011.
The first broadband platform rolled out known as Phase 1 network was based on
FTTC (fibre to the curb) design with nodes being placed within 300 metres of premises. SDH backbone is used to transport voice, data and video whereas
VDSL technology is used as the access network to get customers connected to TransACT's high-speed broadband and digital TV services. Coincidentally, TransACT also became the first telco in Australia to implement this particular high-speed broadband technology much superior to ADSL, which was prominent throughout the country at that time. TransACT remains as the only telco to support VDSL and the products are still actively sold with network reach-ability to over 55,000 homes in the ACT.
The Phase 2 rollout involved TransACT placing its own
DSLAM equipment within
Telstra
Telstra Group Limited is an Australian telecommunications company that builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. It is a member of the S&P/ASX ...
exchanges and utilising their own fibre-optic
backhaul to their main data centre in
Dickson, ACT. TransACT completed their
ADSL 2
ITU G.992.3 is an ITU (International Telecommunication Union) standard, also referred to as ADSL2 or G.dmt.bis. It optionally extends the capability of basic ADSL in data rates to 12 Mbit/s downstream and, depending on Annex version, up to 3 ...
/2+ rollout on 1 March 2007. The Phase 2 network is available to anyone outside Phase 1 with a Telstra phone line in Canberra and
Queanbeyan
Queanbeyan ( ) is a city in the south-eastern region of New South Wales, Australia, located adjacent to the Australian Capital Territory in the Southern Tablelands region. Located on the Queanbeyan River, the city is the council seat of the ...
, as long as they are within sufficient distance of their telephone exchange – as with any ADSL service.
In 2009, TransACT commenced a greenfield rollout and upgrade of existing VDSL access network to
VDSL2
Very high-speed digital subscriber line (VDSL) and very high-speed digital subscriber line 2 (VDSL2) are digital subscriber line (DSL) technologies providing data transmission faster than the earlier standards of asymmetric digital subscriber li ...
, the most advanced and fastest digital subscriber line (DSL) broadband technology commercially available, commencing with a number of medium- to high-density developments in Canberra's more established suburbs. The upgrade increases broadband speeds by up to four times, compared to the fastest existing
ADSL2+ networks used by most carriers. As with the existing VDSL network, VDSL2 products also include
triple-play services. By mid-2009, multiples sites including The Avenue on Northbourne Avenue, Skyplaza in Woden and The Gateway at Kingston Foreshore were upgraded to VDSL2 with more projects currently underway.
The telco is the first in the country to build a dedicated
G.984
G.984,
commonly known as GPON (gigabit-capable passive optical network), is a standard for passive optical networks (PON) published by the ITU-T. It is commonly used to implement the outermost link to the customer (last kilometre or last mile) o ...
(GPON) based
FTTH or
FTTP
Fiber to the ''x'' (FTTX; also spelled "fibre") or fiber in the loop is a generic term for any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications. As fiber optic ...
gateway and also the first provider in Australia to offer broadband services at up to 100 Mbit/s download and 20 Mbit/s upload speeds which were made available on 4 September 2009. The gateway built in the suburb of Forde close to the Gungahlin township trunks back to TransACT's core network in Dickson via a high-bandwidth
MPLS backbone. With such infrastructure in place, TransACT is able to offer
triple-play services to customers via
fibre
Fiber or fibre (from la, fibra, links=no) is a natural or artificial substance that is significantly longer than it is wide. Fibers are often used in the manufacture of other materials. The strongest engineering materials often incorpora ...
without the need for any copper in the path, thus enabling higher bit-rates. Similar PON technology and network hierarchy has been chosen by NBNco Limited, the company established in 2009 to design, build and operate the
National Broadband Network
As of end of 2009, five new greenfield suburbs, namely
Forde,
Franklin,
Crace,
Casey,
Bonner Bonner may refer to:
People
* Bonner (name)
Places
;United States
* Bonner Springs, Kansas
* Bonner County, Idaho
* Bonners Ferry, Idaho
* Bonner-West Riverside, Montana
* Bonner, Nebraska
;Australia
* Bonner, Australian Capital Territory, subur ...
, some parts of
Kingston
Kingston may refer to:
Places
* List of places called Kingston, including the five most populated:
** Kingston, Jamaica
** Kingston upon Hull, England
** City of Kingston, Victoria, Australia
** Kingston, Ontario, Canada
** Kingston upon Thames, ...
and the Flemington road corridor, were all wired up for this next-generation technology with many new suburbs expected to come on board in the ACT region. As of mid-2010, the total number of premises passed through had reached almost 11,000.
TransACT also offers a range of wholesale services to business and ISP customers, including
Colocation,
IP transit,
peering
In computer networking, peering is a voluntary interconnection of administratively separate Internet networks for the purpose of exchanging traffic between the "down-stream" users of each network. Peering is settlement-free, also known as "bill-a ...
,
data centre services,
VPN,
managed services
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the re ...
,
point-to-point and
point-to-multipoint services including
VPWS
Virtual leased lines (VLL), also referred to as virtual private wire service (VPWS) or EoMPLS (Ethernet over MPLS), is a way to provide Ethernet-based point to point communication over Multiprotocol Label Switching (MPLS) or Internet Protocol netw ...
and
VPLS services of up to 1 Gbit/s for customers anywhere on their network.
In July 2010, they launched the 'eHub', Australia's first commercial
IPTV product bundled with a set-top box capable of handling
high-definition video with an onboard
personal video recorder.
TransACT is the naming rights sponsor of the TransACT
Canberra Capitals, a Canberra team competing in the
Women's National Basketball League (WNBL) from October to February each year.
TransACT first sponsored the Capitals in 2000, when the new company was looking for a community partner.
In November 2011,
iiNet confirmed plans to acquire TransACT for $60m.
[The Age, 21 November 2011]
iiNet confirms $60m plan to buy TransACT
/ref> At the time TransACT had about 40,000 customers throughout the ACT, Queanbeyan and regional Victoria, across the residential, business and government sectors, and had "total recurring annual revenue" of about $80 million and earnings before interest, tax, depreciation and amortisation of $17 million. It was also reported that the TransACT network consisted of 4,500 kilometres of broadband and 40,000 customers, including 50 lucrative contracts with government departments, that had cost $280 million to build over 10 years.
Grapevine
Grapevine is an internet service provider
An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise privatel ...
based in Canberra, Australia, wholly owned by TransACT. It provides dial-up and broadband ISP services, delivered across the TransACT fibre-optic broadband network.
The company had its beginning in ActewAGL Net Connect, a wholly owned subsidiary of ActewAGL, that started in 2003. In April 2005, it was relaunched as Grapevine that was jointly owned by ActewAGL, the main utility company in the region, and TransACT until May 2010 when ActewAGL sold its share of Grapevine to TransACT.
Channels
TransACT defines a virtual channel
In most telecommunications organizations, a virtual channel is a method of remapping the ''program number'' as used in H.222 Program Association Tables and Program Mapping Tables to a channel number that can be entered via digits on a receiver' ...
order that groups channels by their content.
Channels include Channelvision, Prime7, Channel Nine, WIN Television, Disney Channel, Disney Junior
Disney Junior is an American pay television network owned by the Walt Disney Television (part of Disney General Entertainment Content) unit of The Walt Disney Company through Disney Branded Television. Aimed mainly at children two to seven ...
, Cartoon Network, Boomerang, MTV, MTV Dance, E!, Fashion TV, National Geographic Channel
National Geographic (formerly National Geographic Channel; abbreviated and trademarked as Nat Geo or Nat Geo TV) is an American pay television network and flagship channel owned by the National Geographic Global Networks unit of Disney General ...
, Nat Geo People, Animal Planet, DMAX, TLC, Discovery Home and Health
Discovery Home & Health is a television channel owned by Warner Bros. Discovery that features lifestyle programming.
Discovery Home & Health is available in Latin America, Australia, Republic of Ireland, Hong Kong, Philippines, Indonesia, Thai ...
, Discovery Science, ESPN
ESPN (originally an initialism for Entertainment and Sports Programming Network) is an American international basic cable sports channel owned by ESPN Inc., owned jointly by The Walt Disney Company (80%) and Hearst Communications (20%). The ...
, Eurosport, Eurosportnews, BeIN Sports, TCM
TCM may refer to:
Arts and music
Film
* ''The Texas Chainsaw Massacre'' (franchise), a horror film franchise
** '' The Texas Chain Saw Massacre'', the original 1974 film
** ''The Texas Chainsaw Massacre'' (2003 film), the 2003 remake
Games
* ...
, CNN, BBC World News, CNBC
CNBC (formerly Consumer News and Business Channel) is an American basic cable business news channel. It provides business news programming on weekdays from 5:00 a.m. to 7:00 p.m., Eastern Time, while broadcasting talk sh ...
, Bloomberg TV Australia, Channel NewsAsia, euronews, CCTV News, Al Jazeera
Al Jazeera ( ar, الجزيرة, translit-std=DIN, translit=al-jazīrah, , "The Island") is a state-owned Arabic-language international radio and TV broadcaster of Qatar. It is based in Doha and operated by the media conglomerate Al Jazee ...
, euronews, CCTV-4, Zee TV, Zee News
Zee News is an Indian Hindi-language news channel owned by Subhash Chandra's Essel Group. It launched on 27 August 1999 and is the flagship channel of the Zee Media Corporation.
The channel has been involved in several controversies and ...
, Zee Cinema, Wion Tv, Federal Parliament – House Of Representatives, Federal Parliament – Senate, Federal Parliament – Committees, EWTN, Australian Christian Channel, ERT World, RTPi, TV5Monde, Deutsche Welle TV, ABC On Demand, Movies On Demand, Sports On Demand, Docos On Demand, Luxury On Demand and AdultShop On Demand.
See also
* Subscription television in Australia
References
External links
TransACT homepage
Neighbourhood Cable homepage
Grapevine homepage
ActewAGL homepage
{{CATV Africa, Asia, Middle East and Oceania
Australian subscription television services
Companies based in Canberra
Telecommunications companies of Australia
Internet exchange points in Australia
IiNet acquisitions