Tom Peters (writer)
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Thomas J. Peters (born November 7, 1942), an American writer on business-management practices, became best-known for his 1982 book ''
In Search of Excellence ''In Search of Excellence'' is a book written by Tom Peters and Robert H. Waterman Jr. First published in 1982, it sold three million copies in its first four years, and was the most widely held monograph in the United States from 1989 to 2006. T ...
'' (co-authored with Robert H. Waterman Jr.)


Life and education

Peters was born in
Baltimore, Maryland Baltimore is the List of municipalities in Maryland, most populous city in the U.S. state of Maryland. With a population of 585,708 at the 2020 United States census, 2020 census and estimated at 568,271 in 2024, it is the List of United States ...
. He went to Severn School, a private, preparatory high school, graduating in 1960. Peters then attended
Cornell University Cornell University is a Private university, private Ivy League research university based in Ithaca, New York, United States. The university was co-founded by American philanthropist Ezra Cornell and historian and educator Andrew Dickson W ...
, receiving a
bachelor's degree A bachelor's degree (from Medieval Latin ''baccalaureus'') or baccalaureate (from Modern Latin ''baccalaureatus'') is an undergraduate degree awarded by colleges and universities upon completion of a course of study lasting three to six years ...
in
civil engineering Civil engineering is a regulation and licensure in engineering, professional engineering discipline that deals with the design, construction, and maintenance of the physical and naturally built environment, including public works such as roads ...
in 1964, and a master's degree in 1966. He returned to academia in 1970 to study business at Stanford Business School receiving an
MBA A Master of Business Administration (MBA) is a professional degree focused on business administration. The core courses in an MBA program cover various areas of business administration; elective courses may allow further study in a particular a ...
followed by a PhD in Organizational Behavior in 1977. The title of his dissertation was "Patterns of Winning and Losing: Effects on Approach and Avoidance by Friends and Enemies." Karl Weick credited Peters' dissertation with giving him the idea for his 1984 article: "Small wins: Redefining the scale of social problems." While at Stanford, Peters was influenced by Jim G. March, Herbert Simon (both at Stanford), and Karl Weick (at the University of Michigan). Later, he noted that he was influenced by
Douglas McGregor Douglas Murray McGregor (September 6, 1906 – October 1, 1964) was an American management professor at the MIT Sloan School of Management and president of Antioch College from 1948 to 1954. He also taught at the Indian Institute of Management Ca ...
and Einar Thorsrud. In 2004, he also received an honorary doctorate from the State University of Management in Moscow.


Career

From 1966 to 1970, Peters served in the U.S. Navy, making two deployments to
Vietnam Vietnam, officially the Socialist Republic of Vietnam (SRV), is a country at the eastern edge of mainland Southeast Asia, with an area of about and a population of over 100 million, making it the world's List of countries and depende ...
as a Navy Seabee, then later working for
the Pentagon The Pentagon is the headquarters building of the United States Department of Defense, in Arlington County, Virginia, across the Potomac River from Washington, D.C. The building was constructed on an accelerated schedule during World War II. As ...
. From 1973 to 1974, he worked in the
White House The White House is the official residence and workplace of the president of the United States. Located at 1600 Pennsylvania Avenue Northwest (Washington, D.C.), NW in Washington, D.C., it has served as the residence of every U.S. president ...
as a senior drug-abuse advisor, during the
Nixon administration Richard Nixon's tenure as the 37th president of the United States began with his first inauguration on January 20, 1969, and ended when he resigned on August 9, 1974, in the face of almost certain impeachment and removal from office, the ...
. Peters acknowledged both the influence of military strategist Colonel John Boyd and
OODA loop The OODA loop (observe, orient, decide, act) is a decision-making model developed by United States Air Force Colonel John Boyd. He applied the concept to the combat operations process, often at the operational level during military campaigns ...
s in his later writing. From 1974 to 1981, Peters worked as a
management consultant Management consulting is the practice of providing consulting services to organizations to improve their performance or in any way to assist in achieving organizational objectives. Organizations may draw upon the services of management consultant ...
at
McKinsey & Company McKinsey & Company (informally McKinsey or McK) is an American multinational strategy and management consulting firm that offers professional services to corporations, governments, and other organizations. Founded in 1926 by James O. McKinse ...
, becoming a partner and Organization Effectiveness practice leader in 1979. In 1981, he left McKinsey to become an independent consultant. In 1990, Peters was referred to in a British Department of Trade and Industry (DTI) publication as one of the world's ''Quality Gurus''. In 1995, the ''New York Times'' referred to Peters as one of the top three business experts in the highest demand as a speaker along with Daniel Burrus and Roger Blackwell. By 2000, Peters was noted for his ever-increasingly aggressive and sometimes "crackpot" demeanor while at the same time his target audiences had changed towards the considerably lower ranks of SMI management. In 2017, "Thinkers50" awarded Peters with its Lifetime Achievement Award for his paving the way for the "
thought leadership A thought leader has been described as an individual or firm recognized as an authority in a specific field. A thought leader is a person who specializes in a given area and whom others in that industry turn to for guidance. As the term implies, ...
" and business book industries.


''In Search of Excellence''

The publication of the popular business book ''In Search of Excellence'' in 1982 marked a turning point in Peters' career. Peters states that directly after graduating with a PhD from Stanford in 1977, and returning to McKinsey, the new managing director, Ron Daniel, handed him a "fascinating assignment". Motivated by the new ideas coming from Bruce Henderson's
Boston Consulting Group Boston Consulting Group, Inc. (BCG) is an American global management consulting firm founded in 1963 and headquartered in Boston, Massachusetts. It is one of the "Big Three (management consultancies), Big Three" (or MBB, the world's three large ...
, Daniel noted that businesses often failed to effectively implement new strategies, so Peters "was asked to look at 'organization effectiveness' and 'implementation issues' in an inconsequential offshoot project nested in McKinsey's rather offbeat San Francisco office". ''In Search of Excellence'' became a bestseller, gaining exposure in the United States at a national level when a series of television specials based on the book and hosted by Peters appeared on
PBS The Public Broadcasting Service (PBS) is an American public broadcaster and non-commercial, free-to-air television network based in Arlington, Virginia. PBS is a publicly funded nonprofit organization and the most prominent provider of educat ...
. The primary ideas espoused solving business problems with as little business-process overhead as possible, and empowering decision-makers at multiple levels of a company. The December 2001 issue of ''
Fast Company ''Fast Company'' is an American business magazine published monthly in print and online, focusing on technology, business, and design. It releases six print issues annually. History ''Fast Company'' was founded in November 1995 by Alan Webb ...
'' quoted Peters admitting that he and Waterman had falsified the underlying data for ''In Search of Excellence''. He is quoted as saying, "This is pretty small beer, but for what it's worth, okay, I confess: We faked the data. A lot of people suggested it at the time." He later insisted that this was untrue and that he was the victim of an "aggressive headline".


Later work

In 1987 Peters published ''Thriving on Chaos: Handbook for a Management Revolution''. In later books, Peters has encouraged
personal responsibility Personal may refer to: Aspects of persons' respective individualities * Privacy * Personality * Personal, personal advertisement, variety of classified advertisement used to find romance or friendship Companies * Personal, Inc., a Washington ...
in response to the "
New Economy The New Economy refers to the ongoing development of the American economic system. It evolved from the notions of the classical economy via the transition from a manufacturing-based economy to a service-based economy, and has been driven by ...
." More recent books are The Excellence Dividend, released in April 2018, and Excellence Now: Extreme Humanism, released in 2021. Peters currently lives in South Dartmouth, MA with his wife Susan Sargent, and continues to write and speak about personal and business
empowerment Empowerment is the degree of autonomy and self-determination in people and in communities. This enables them to represent their interests in a responsible and self-determined way, acting on their own authority. It is the process of becoming strong ...
and
problem-solving Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business an ...
methodologies. His namesake company "Tom Peters Company" is based in
Essex Essex ( ) is a Ceremonial counties of England, ceremonial county in the East of England, and one of the home counties. It is bordered by Cambridgeshire and Suffolk to the north, the North Sea to the east, Kent across the Thames Estuary to the ...
, UK.


Works

* 1982 – ''
In Search of Excellence ''In Search of Excellence'' is a book written by Tom Peters and Robert H. Waterman Jr. First published in 1982, it sold three million copies in its first four years, and was the most widely held monograph in the United States from 1989 to 2006. T ...
'' (co-written with Robert H. Waterman, Jr.) * 1985 – ''A Passion for Excellence'' (co-written with
Nancy Austin Nancy Kimball Austin (born c. 1949) is an American writer and business consultant, best known for co-writing the bestsellers ''A Passion for Excellence'' (1985) and ''The Assertive Woman'' (1975). Her books have sold approximately one million c ...
) * 1987 – ''Thriving on Chaos'' * 1992 – ''Liberation Management'' * 1994 – ''The Tom Peters Seminar: Crazy Times Call for Crazy Organizations'' * 1994 – ''The Pursuit of WOW!'' * 1997 – ''The Circle of Innovation: You Can't Shrink Your Way to Greatness'' * 1999 - ''The Reinventing Work Series 50List Books'' ** 1999 – ''The Brand You 50: Or: Fifty Ways to Transform Yourself from an "Employee" into a Brand That Shouts Distinction, Commitment, and Passion! (Reinventing Work Series)'' ** 1999 - ''The Project50: Fifty Ways to Transform Every "Task" into a Project That Matters! (Reinventing Work Series)'' ** 1999 - ''The Professional Service Firm50: Fifty Ways to Transform Your "Department" into a Professional Service Firm Whose Trademarks are Passion and Innovation! (Reinventing Work Series)'' * 2003 – ''Re-imagine! Business Excellence in a Disruptive Age'' * 2005 – ''Talent'' * 2005 – ''Leadership'' * 2005 – ''Design'' * 2005 – ''Trends'' (co-written with Martha Barletta) * 2010 – ''The Little Big Things: 163 Ways to Pursue Excellence'' * 2018 – ''The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last'' * 2021 – ''Excellence Now: Extreme Humanism'' * 2022 – ''Tom Peters' Compact Guide to Excellence ith Nancye Green'


References


Further reading


Speechtek biography
* ''Stewart Crainer: Corporate Man to Corporate Skunk: The Tom Peters Phenomenon, Oxford, 1997''
''Winfried W. Weber: Innovation durch Injunktion'', Goettingen, 2005
* ''Tom Peters: The Bestselling Prophet of the Management Revolution'' (part of a 4-book series of business biographies on Peters,
Bill Gates William Henry Gates III (born October 28, 1955) is an American businessman and philanthropist. A pioneer of the microcomputer revolution of the 1970s and 1980s, he co-founded the software company Microsoft in 1975 with his childhood friend ...
,
Peter Drucker Peter Ferdinand Drucker (; ; November 19, 1909 – November 11, 2005) was an Austrian American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of modern management theory. H ...
, and
Warren Buffett Warren Edward Buffett ( ; born August 30, 1930) is an American investor and philanthropist who currently serves as the chairman and CEO of the conglomerate holding company Berkshire Hathaway. As a result of his investment success, Buffett is ...
)
The Brand Called You
FastCompany magazine, 1997.
Tom Peters Interview - The Excellence Dividend
Online Personals Watch, 2018.


External links


tompeters
– official site * {{DEFAULTSORT:Peters, Tom Living people 1942 births American business writers American management consultants Business speakers Cornell University College of Engineering alumni McKinsey & Company people Military personnel from Baltimore Military personnel from Maryland People from Tinmouth, Vermont Seabees Stanford Graduate School of Business alumni United States Navy personnel of the Vietnam War Writers from Baltimore Writers from Vermont