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In Search Of Excellence
''In Search of Excellence'' is a book written by Tom Peters and Robert H. Waterman Jr. First published in 1982, it sold three million copies in its first four years, and was the most widely held monograph in the United States from 1989 to 2006. The book explores the art and management science, science of management used by several companies in the 1980s. Background Context In 1982, at the time of publication of ''In Search of Excellence'', America was looking to Japan as the rising economic force. American businesses were studying Japanese management techniques and looking to learn from their successes. ''In Search of Excellence'' went against this trend, by focusing on American companies and studying what made the most successful American companies successful. Origins ''In Search of Excellence'' did not start out as a book, as Tom Peters explained when interviewed in 2001 to mark the 20th anniversary of the book's publication. In the same interview, Peters claims that he and W ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Tom Peters
Thomas J. Peters (born November 7, 1942), an American writer on business management , business-management practices, became best-known for his 1982 book ''In Search of Excellence'' (co-authored with Robert H. Waterman Jr.) Life and education Peters was born in Baltimore, Maryland. He went to Severn School, a private, preparatory high school, graduating in 1960. Peters then attended Cornell University, receiving a bachelor's degree in civil engineering in 1964, and a master's degree in 1966. He returned to academia in 1970 to study business at Stanford Business School receiving an MBA followed by a PhD in Organizational Behavior in 1977. The title of his dissertation was "Patterns of Winning and Losing: Effects on Approach and Avoidance by Friends and Enemies." Karl Weick credited Peters' dissertation with giving him the idea for his 1984 article: "Small wins: Redefining the scale of social problems." While at Stanford, Peters was influenced by James G. March, Jim G. March, ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Organizational Structure
An organizational structure defines how activities such as task allocation, coordination, and supervision are directed toward the achievement of organizational aims. Organizational structure affects organizational action and provides the foundation on which standard operating procedures and routines rest. It determines which individuals get to participate in which decision-making processes, and thus to what extent their views shape the organization's actions.Jacobides., M. G. (2007). The inherent limits of organizational structure and the unfulfilled role of hierarchy: Lessons from a near-war. Organization Science, 18, 3, 455–477. Organizational structure can also be considered as the viewing glass or perspective through which individuals see their organization and its environment. Organizations are a variant of clustered entities. An organization can be structured in many different ways, depending on its objectives. The structure of an organization will determine the mode ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
BusinessWeek
''Bloomberg Businessweek'', previously known as ''BusinessWeek'' (and before that ''Business Week'' and ''The Business Week''), is an American monthly business magazine published 12 times a year. The magazine debuted in New York City in September 1929. Since 2009, the magazine has been owned by Bloomberg L.P. and became a monthly in June 2024. History 1929–2008: ''Businessweek'' ''The Business Week'' was first published based in New York City in September 1929, weeks before the stock market crash. The magazine provided information and opinions on what was happening in the business world at the time. Early sections of the magazine included marketing, labor, finance, management and Washington Outlook, which made it one of the first publications to cover national political issues that directly impacted the business world. The name of the magazine was shortened to ''Business Week'' in 1934. Originally published as a resource for business managers, the magazine shifted its s ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Peter Drucker
Peter Ferdinand Drucker (; ; November 19, 1909 – November 11, 2005) was an Austrian American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of modern management theory. He was also a leader in the development of management education, and invented the concepts known as management by objectives and self-control, and he has been described as "the champion of management as a serious discipline". Drucker's books and articles, both scholarly and popular, explored how humans are organized across the business, government, and nonprofit sectors of society.Why Drucker Now? , Drucker Institute. He is one of the best-known and most widely influential thinkers and writers on the subject of management theory and practice. His writings have predicted many ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Employee Engagement
Employee engagement is a fundamental concept in the effort to understand and describe, both qualitatively and quantitatively, the nature of the relationship between an organization and its employees. An "engaged employee" is defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the organization's reputation and interests. An engaged employee has a positive attitude towards the organization and its values. In contrast, a disengaged employee may range from someone doing the bare minimum at work (aka 'coasting'), up to an employee who is actively damaging the company's work output and reputation. An organization with "high" employee engagement might therefore be expected to outperform those with "low" employee engagement. Employee engagement first appeared as a concept in management theory in the 1990s, becoming widespread in management practice in the 2000s, but it remains contested. Despite academic critiques, employee ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Voice Of The Customer
In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. VOC studies typically consist of both qualitative and quantitative research steps and are generally conducted at the start of any new product, process, or service design initiative in order to better understand the customer's wants and needs, and as the key input for new product definition, quality function deployment (QFD), and the setting of detailed design specifications. Data gathering Much has been written about this process, and there are many possible ways to gather the information – focus groups, individual interviews, contextual inquiry, ethnographic techniques, conjoint analysis, etc. All inv ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Corporation
A corporation or body corporate is an individual or a group of people, such as an association or company, that has been authorized by the State (polity), state to act as a single entity (a legal entity recognized by private and public law as "born out of statute"; a legal person in a legal context) and recognized as such in Corporate law, law for certain purposes. Early incorporated entities were established by charter (i.e., by an ''ad hoc'' act granted by a monarch or passed by a parliament or legislature). Most jurisdictions now allow the creation of new corporations through List of company registers, registration. Corporations come in many different types but are usually divided by the law of the jurisdiction where they are chartered based on two aspects: whether they can issue share capital, stock, or whether they are formed to make a profit (accounting), profit. Depending on the number of owners, a corporation can be classified as ''aggregate'' (the subject of this articl ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Alfred D
Alfred may refer to: Arts and entertainment *'' Alfred J. Kwak'', Dutch-German-Japanese anime television series * ''Alfred'' (Arne opera), a 1740 masque by Thomas Arne * ''Alfred'' (Dvořák), an 1870 opera by Antonín Dvořák *"Alfred (Interlude)" and "Alfred (Outro)", songs by Eminem from the 2020 album '' Music to Be Murdered By'' Business and organisations * Alfred, a radio station in Shaftesbury, England * Alfred Music, an American music publisher * Alfred University, New York, U.S. * The Alfred Hospital, a hospital in Melbourne, Australia People * Alfred (name) includes a list of people and fictional characters called Alfred * Alfred the Great Alfred the Great ( ; – 26 October 899) was King of the West Saxons from 871 to 886, and King of the Anglo-Saxons from 886 until his death in 899. He was the youngest son of King Æthelwulf and his first wife Osburh, who both died when Alfr ... (848/49 – 899), or Alfred I, a king of the West Saxons and of the Anglo-Sax ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Wall Street Journal
''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscription model, requiring readers to pay for access to most of its articles and content. The ''Journal'' is published six days a week by Dow Jones & Company, a division of News Corp. As of 2023, ''The'' ''Wall Street Journal'' is the largest newspaper in the United States by print circulation, with 609,650 print subscribers. It has 3.17 million digital subscribers, the second-most in the nation after ''The New York Times''. The newspaper is one of the United States' newspapers of record. The first issue of the newspaper was published on July 8, 1889. The editorial page of the ''Journal'' is typically center-right in its positions. The newspaper has won 39 Pulitzer Prizes. History Founding and 19th century A predecessor to ' ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
McKinsey 7S Framework
The McKinsey 7S Framework is a management model developed by business consultants Robert H. Waterman, Jr. and Tom Peters (who also developed the MBWA-- "Management By Walking Around" motif, and authored ''In Search of Excellence'') in the 1980s. This was a strategic vision for groups, to include businesses, business units, and teams. The 7 S's are structure, strategy, systems, skills, style, staff and shared values. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization. The model is based on the theory that, for an organization to perform well, these seven elements need to be aligned and mutually reinforcing. So, the model can be used to help identify what needs to be realigned to improve performance, or to maintain alignment (and performance) during other types of change. Whatever the type of change – restructuring, new processes, organizational merger, new systems, change of leadershi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Richard Pascale
Richard Tanner Pascale (June 14, 1938–May 24, 2024) was an American academic, management theorist and business advisor. He earned his MBA at Harvard. He was based at Stanford Business School for 20 years and was named an Associate Fellow of the Saïd Business School at the University of Oxford in 2020. ''The Economist'' magazine has named him "one of the leading management gurus of the past 50 years". Works Pascale's management works include: *''The Art of Japanese Management: Applications for American Executives'' (1981), co-authored with Anthony Athos of Harvard Business School. *''Managing On the Edge: How Successful Companies Use Conflict to Stay Ahead'' (1990),Pascale, R. T. (1990)Managing On the Edge: How Successful Companies Use Conflict to Stay Ahead Viking *''Surfing the Edge of Chaos: The Laws of Nature and the New Laws of Business'' (2000), co-authored with Mark Millemann and Linda Gioja, *''The Power of Positive Deviance: How Unlikely Innovators Solve the World ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Siemens AG
Siemens AG ( ) is a German multinational technology conglomerate. It is focused on industrial automation, building automation, rail transport and health technology. Siemens is the largest engineering company in Europe, and holds the position of global market leader in industrial automation and industrial software. The origins of the conglomerate can be traced back to 1847 to the ''Telegraphen Bau-Anstalt von Siemens & Halske'' established in Berlin by Werner von Siemens and Johann Georg Halske. In 1966, the present-day corporation emerged from the merger of three companies: Siemens & Halske, Siemens-Schuckert, and Siemens-Reiniger-Werke. Today headquartered in Munich and Berlin, Siemens and its subsidiaries employ approximately 320,000 people worldwide and reported a global revenue of around €78 billion in 2023. The company is a component of the DAX and Euro Stoxx 50 stock market indices. As of December 2023, Siemens is the second largest German company by market ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
