Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at

Harvard Law School Harvard Law School (HLS) is the law school of Harvard University, a Private university, private research university in Cambridge, Massachusetts. Founded in 1817, Harvard Law School is the oldest law school in continuous operation in the United ...

, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - ''Difficult Conversations: How to Discuss What Matters Most'', and ''Thanks for the Feedback: The Science and Art of Receiving Feedback Well.'' At Harvard, Sheila teaches negotiation and conflict management.

Biography

She received her B.A. from

Occidental College Occidental College (informally Oxy) is a private liberal arts college in Los Angeles, California, United States. Founded in 1887 as a coeducational college by clergy and members of the Presbyterian Church, it became non-sectarian in 1910. It is ...

and her J.D. from

. Upon graduating law school, Heen joined the Harvard Negotiation Project in 1993 to focus on negotiation theory for practitioners. She married John Richardson in 1994. She is co-founder of Triad Consulting Group, a global corporate education and communication consulting firm. Her book with Douglas Stone and Bruce Patton, ''Difficult Conversations: How to Discuss What Matters Most'' (Penguin 2000) expands on the problem-solving approach set forth in ''

Getting to Yes ''Getting to Yes: Negotiating Agreement Without Giving In'' is a best-selling 1981 non-fiction book by Roger Fisher and William Ury. Subsequent editions in 1991 and 2011 added Bruce Patton as co-author. All of the authors were members of the H ...

''.

Awards

*''Difficult Conversations: How to Discuss What Matters Most'' by Stone, Patton & Heen has been named one of 50 psychology Classics. *''Thanks for the Feedback: the Science and Art of Receiving Feedback Well'' by Stone & Heen won the 2015 Book for a Better Life Award.

References

External links

Faculty Directory Entry
{{DEFAULTSORT:Heen, Sheila Harvard Law School faculty American business writers Occidental College alumni Harvard Law School alumni Living people Year of birth missing (living people)