Product Model
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In
marketing Marketing is the act of acquiring, satisfying and retaining customers. It is one of the primary components of Business administration, business management and commerce. Marketing is usually conducted by the seller, typically a retailer or ma ...
, a product is an object, or system, or service made available for
consumer A consumer is a person or a group who intends to order, or use purchased goods, products, or services primarily for personal, social, family, household and similar needs, who is not directly related to entrepreneurial or business activities. ...
use as of the consumer demand; it is anything that can be offered to a domestic or an international market to satisfy the desire or need of a
customer In sales, commerce, and economics, a customer (sometimes known as a Client (business), client, buyer, or purchaser) is the recipient of a Good (economics), good, service (economics), service, product (business), product, or an Intellectual prop ...
. In
retailing Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesal ...
, products are often referred to as
merchandise Merchandising is any practice which contributes to the sale of Product (business), products ("merch" colloquially) to a retail consumer. At a retail in-store level, merchandising refers to displaying products that are for sale in a creative w ...
, and in
manufacturing Manufacturing is the creation or production of goods with the help of equipment, labor, machines, tools, and chemical or biological processing or formulation. It is the essence of the secondary sector of the economy. The term may refer ...
, products are bought as
raw material A raw material, also known as a feedstock, unprocessed material, or primary commodity, is a basic material that is used to produce goods, finished goods, energy, or intermediate materials/Intermediate goods that are feedstock for future finished ...
s and then sold as
finished goods Finished goods are goods that have completed the manufacturing process but have not yet been sold or distributed to the end user. Manufacturing Manufacturing has three classes of inventory: # Raw material # Work in process # Finished goods A ...
. A
service Service may refer to: Activities * Administrative service, a required part of the workload of university faculty * Civil service, the body of employees of a government * Community service, volunteer service for the benefit of a community or a ...
is also regarded as a type of product. In
project management Project management is the process of supervising the work of a Project team, team to achieve all project goals within the given constraints. This information is usually described in project initiation documentation, project documentation, crea ...
, products are the formal definition of the project deliverables that make up or contribute to delivering the objectives of the project. A related concept is that of a sub-product, a secondary but useful result of a
production Production may refer to: Economics and business * Production (economics) * Production, the act of manufacturing goods * Production, in the outline of industrial organization, the act of making products (goods and services) * Production as a stat ...
process. Dangerous products, particularly physical ones, that cause injuries to consumers or bystanders may be subject to
product liability Product liability is the area of law in which manufacturers, distributors, suppliers, retailers, and others who make products available to the public are held responsible for the injuries those products cause. Although the word "product" has ...
.


Product classification

A product can be classified as
tangible Tangibility is the property of being able to be perceived, especially by the sense of touch. Metaphorically, something can also be said to be "cognitively tangible" if one can easily understand it. Law In criminal law, one of the elements of ...
or intangible. A tangible product is an actual physical object that can be perceived by touch such as a building, vehicle, gadget, or clothing. An intangible product is a product that can only be perceived indirectly such as an insurance policy. These
services Service may refer to: Activities * Administrative service, a required part of the workload of university faculty * Civil service, the body of employees of a government * Community service, volunteer service for the benefit of a community or a ...
can be broadly classified under intangible products, which can be durable or nondurable.


By use

In its online product catalog, retailer
Sears, Roebuck and Company Sears, Roebuck and Co., commonly known as Sears ( ), is an American chain of department stores and online retailer founded in 1892 by Richard Warren Sears and Alvah Curtis Roebuck and reincorporated in 1906 by Richard Sears and Julius Rosen ...
divides its products into "departments", then presents products to potential shoppers according to (1) function or (2) brand. Each product has a Sears item number and a manufacturer's model number. Sears uses the departments and product groupings with the intention of helping customers browse products by function or brand within a traditional department-store structure.


By association

A product line is "a group of products that are closely related, either because they function in a similar manner, are sold to the same customer groups, are marketed through the same types of outlets, or fall within given price ranges." Many businesses offer a range of product lines which may be unique to a single organisation or may be common across the business's industry. In 2002 the US Census compiled revenue figures for the finance and insurance industry by various product lines such as "accident, health and medical insurance premiums" and "income from secured consumer loans". Within the
insurance Insurance is a means of protection from financial loss in which, in exchange for a fee, a party agrees to compensate another party in the event of a certain loss, damage, or injury. It is a form of risk management, primarily used to protect ...
industry, product lines are indicated by the type of risk coverage, such as
auto insurance Vehicle insurance (also known as car insurance, motor insurance, or auto insurance) is insurance for cars, trucks, motorcycles, and other road vehicles. Its primary use is to provide financial protection against physical damage or bodily injury ...
, commercial
insurance Insurance is a means of protection from financial loss in which, in exchange for a fee, a party agrees to compensate another party in the event of a certain loss, damage, or injury. It is a form of risk management, primarily used to protect ...
and
life insurance Life insurance (or life assurance, especially in the Commonwealth of Nations) is a contract A contract is an agreement that specifies certain legally enforceable rights and obligations pertaining to two or more parties. A contract typical ...
.


National and international product classifications

Various classification systems for products have been developed for economic statistical purposes. The NAFTA signatories are working on a system that classifies products called NAPCS as a companion to the
North American Industry Classification System The North American Industry Classification System or NAICS () is a industry classification, classification of business establishments by type of economic activity (the process of production). It is used by governments and business in Canada, Mexic ...
(NAICS). The European Union uses a "Classification of Products by Activity" among other product classifications. The United Nations also classifies products for international economic activity reporting. The Aspinwall Classification System classifies and rates products based on five variables: # Replacement rate (How frequently is the product repurchased?) # Gross margin (How much profit is obtained from each product?) # Buyer goal adjustment (How flexible are the buyers' purchasing habits with regard to this product?) # Duration of product satisfaction (How long will the product produce benefits for the user?) # Duration of buyer search behavior (How long will consumers shop for the product?) The National Institute of Governmental Purchasing (NIGP) developed a commodity and services classification system for use by state and local governments, the
NIGP Code The NIGP Commodity/Services Code is an acronym for the National Institute of Governmental Purchasings' Commodity/Services Code. The NIGP Code is a coding Taxonomy (general), taxonomy used primarily to classify products and services procured by sta ...
. The NIGP Code is used by 33 states within the United States as well as thousands of cities, counties and political subdivisions. The NIGP Code is a hierarchical schema consisting of a 3 digit class, 5 digit class-item, 7 digit class-item-group, and an 11 digit class-item-group-detail. Applications of the NIGP Code include vendor registration, inventory item identification, contract item management, spend analysis, and strategic sourcing.


Product model

A manufacturer usually provides an identifier for each particular design of product they make, known as a model, model variant, or model number (often abbreviated as MN, M/N or model no., and sometimes as M- or Mk). For example,
Dyson Ltd Dyson Limited, d.b.a Dyson, is a Singaporean–British multinational technology company. Founded in 1991 by James Dyson in Malmesbury, England, the company designs and manufactures household appliances such as vacuum cleaners, air purifiers, ...
, a manufacturer of appliances (mainly vacuum cleaners), requires customers to identify their model in the support section of the website.
Brand A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
and model can be used together to identify products in the market. The model number is not necessarily the same as the
manufacturer part number A part number (often abbreviated PN, P/N, part no., or part #) is an identifier of a particular part design or material used in a particular industry. Its purpose is to simplify reference that item. A part number unambiguously identifies a part d ...
(MPN). Because of the huge amount of similar products in the
automotive industry The automotive industry comprises a wide range of company, companies and organizations involved in the design, Business development, development, manufacturing, marketing, selling, Maintenance, repairing, and Custom car, modification of motor ve ...
, there is a special kind of defining a car with options (marks, attributes) that represent the characteristics features of the vehicle. A model of a car is defined by some basic options like body, engine, gearbox, and axles. The variants of a model (often called the trim levels) are built by some additional options like color, seats, wheels, mirrors, other trims, entertainment and assistant systems, etc. Options, that exclude each other (pairwise) build an option family. That means that you can choose only one option for each family and you have to choose exactly one option. In addition, a specific unit of a product is often (and in some contexts must be) identified by a
serial number A serial number (SN) is a unique identifier used to ''uniquely'' identify an item, and is usually assigned incrementally or sequentially. Despite being called serial "numbers", they do not need to be strictly numerical and may contain letters ...
, which is necessary to distinguish products with the same product definition. In the case of automotive products, it is called the
vehicle identification number A vehicle identification number (VIN; also called a chassis number or frame number) is a unique code, including a serial number, used by the automotive industry to identify individual motor vehicles, towed vehicles, motorcycles, scooters a ...
(VIN), an internationally standardised format.


Product information

Product information, beyond
currency A currency is a standardization of money in any form, in use or circulation as a medium of exchange, for example banknotes and coins. A more general definition is that a currency is a ''system of money'' in common use within a specific envi ...
price information, can include: Many of these types of product information are regulated to some degree, such as to some degree prohibiting false or misleading product information or requiring sellers or manufacturers to specify various information such as ingredients of food-, pharmaceutical- and hygiene-products. There also is
standardization Standardization (American English) or standardisation (British English) is the process of implementing and developing technical standards based on the consensus of different parties that include firms, users, interest groups, standards organiza ...
. Marketing to entice the shopper is often prioritized over accurate, high-quality or extensive and relevant information. Product information is often a key element in the
buyer decision process As part of consumer behavior, the buying decision process is the decision-making process used by consumers regarding the market transactions before, during, and after the purchase of a Good (economics), good or Service (economics), service. It ...
. Relevant factors include trust in the accuracy of the information and social normative pressure. Easily accessible and up-to-date medicinal product information can contribute to the
health literacy Health literacy is the ability to obtain, read, understand, and use healthcare information in order to make appropriate health decisions and follow instructions for treatment. There are multiple definitions of health literacy, in part because hea ...
. Online shopping is usually more informationally rich than shopping at physical stores traveled to and usually has higher comparability and customizability. Production information-related developments can be useful for enabling, facilitating, or shifting towards
sustainable consumption Sustainable consumption (sometimes abbreviated to "SC") is the use of products and services in ways that minimizes human impact on the environment, impacts on the environment. Sustainable consumption can be undertaken in such a way that needs are ...
and support more
sustainable product Sustainable products are products either sustainably sourced, manufactured or processed and provide environmental, social, and economic benefits while protecting public health and the environment throughout their whole life cycle, from the extra ...
s. Environmental
life-cycle assessment Life cycle assessment (LCA), also known as life cycle analysis, is a methodology for assessing the impacts associated with all the stages of the life cycle of a commercial product, process, or service. For instance, in the case of a manufact ...
(LCA) has been widely used for to assess environmental impacts across the life cycle of products. There are LCA datasets that assess all products in some supermarkets in a standardized way. Consumers may seek reliable information to evaluate relevant characteristics of products such as durability and reliability. Development of 'transparency by design' scenarios have been suggested to "complement the physical product with layers of digital information", improving transparency and traceability (T&T). The app CodeCheck gives some smartphone users some capability to scan products for assessed ingredients. Many labels are considered to be flawed and few have the time to "study the true environmental impact of every purchase". Full product transparency is a concept of making the full life-cycle impacts public. An important element that is required for various product information is
supply chain A supply chain is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them to end consumers or end customers, while supply chain management deals with the flow of goods in distri ...
transparency, which relates to human rights and
supply chain sustainability Supply-chain sustainability is the management of environmental, social and economic impacts and the encouragement of good governance practices, throughout the lifecycles of goods and services. There is a growing need for integrating sustainable cho ...
.


Produce traceability


Product passports

In the EU, under the renewed
Sustainable Product Policy Initiative Sustainable products are products either sustainably sourced, manufactured or processed and provide environmental, social, and economic benefits while protecting public health and the environment throughout their whole life cycle, from the extra ...
, the inclusion of a Digital Product Passport has been proposed. A
material passport A material passport is a digital document listing all the materials that are included in a product or construction during its life cycle in order to facilitate strategizing circularity decisions in supply chain management. Passports generally co ...
is a document consisting of all the materials that are included in a product or construction. It consists of a set of data describing defined characteristics of materials in products, useful for recovery,
recycling Recycling is the process of converting waste materials into new materials and objects. This concept often includes the recovery of energy from waste materials. The recyclability of a material depends on its ability to reacquire the propert ...
, re-use and various evaluations. They may contribute to a more
circular economy A circular economy (also referred to as circularity or CE) is a model of resource Production (economics), production and Resource consumption, consumption in any economy that involves sharing, leasing, Reuse, reusing, repairing, refurbishing, and ...
.


Product information management


See also

*
Builder's plate A builder's plate is usually a metal plate that is attached to railway locomotives and rolling stock, bogies, construction equipment, trucks, automobiles, large household appliances, bridges, ships and more. It gives such information as the nam ...
*
Manufacturer part number A part number (often abbreviated PN, P/N, part no., or part #) is an identifier of a particular part design or material used in a particular industry. Its purpose is to simplify reference that item. A part number unambiguously identifies a part d ...


References


Further reading

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External links

* * {{DEFAULTSORT:Product (Business) Business terms