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The mail or post is a system for physically transporting postcards, letters, and parcels. A postal service can be private or public, though many governments place restrictions on private systems. Since the mid-19th century, national postal systems have generally been established as a government monopoly, with a fee on the article prepaid. Proof of payment is usually in the form of an adhesive
postage stamp A postage stamp is a small piece of paper issued by a post office, postal administration, or other authorized vendors to customers who pay postage (the cost involved in moving, insuring, or registering mail). Then the stamp is affixed to the f ...
, but a postage meter is also used for bulk mailing. Postal authorities often have functions aside from transporting letters. In some countries, a postal, telegraph and telephone (PTT) service oversees the postal system, in addition to telephone and telegraph systems. Some countries' postal systems allow for savings accounts and handle applications for passports. The Universal Postal Union (UPU), established in 1874, includes 192 member countries and sets the rules for international mail exchanges as a Specialized Agency of the
United Nations The United Nations (UN) is the Earth, global intergovernmental organization established by the signing of the Charter of the United Nations, UN Charter on 26 June 1945 with the stated purpose of maintaining international peace and internationa ...
.


Etymology

The word ''mail'' comes from the
Middle English Middle English (abbreviated to ME) is a form of the English language that was spoken after the Norman Conquest of 1066, until the late 15th century. The English language underwent distinct variations and developments following the Old English pe ...
word , referring to a travelling bag or pack. It was spelled in that manner until the 17th century and is distinct from the word
male Male (Planet symbols, symbol: ♂) is the sex of an organism that produces the gamete (sex cell) known as sperm, which fuses with the larger female gamete, or Egg cell, ovum, in the process of fertilisation. A male organism cannot sexual repro ...
. The French have a similar word, , for a trunk or large box, and is the Irish term for a bag. In the 17th century, the word ''mail'' began to appear as a reference for a bag that contained letters: "bag full of letter" (1654). Over the next hundred years the word ''mail'' began to be applied strictly to the letters themselves and the sack as the ''mailbag''. In the 19th century, the British typically used ''mail'' to refer to letters being sent abroad (i.e. on a ship) and ''post'' to refer to letters for domestic delivery. The word ''Post'' is derived from
Old French Old French (, , ; ) was the language spoken in most of the northern half of France approximately between the late 8th [2-4; we might wonder whether there's a point at which it's appropriate to talk of the beginnings of French, that is, when it wa ...
, which ultimately stems from the past participle of the Latin verb 'to lay down or place'. So in the U.K., the Royal Mail delivers the ''post'', while in North America both the U.S. Postal Service and Canada Post deliver the ''mail''. The term ''
email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
'', short for "electronic mail", first appeared in the 1970s. The term ''snail mail'' is a retronym to distinguish it from the quicker email. Various dates have been given for its first use.


History

The practice of communication by written documents carried by an intermediary from one person or place to another almost certainly dates back nearly to the invention of
writing Writing is the act of creating a persistent representation of language. A writing system includes a particular set of symbols called a ''script'', as well as the rules by which they encode a particular spoken language. Every written language ...
. However, the development of formal postal systems occurred much later. The first documented use of an organized
courier A courier is a person or organization that delivers a message, package or letter from one place or person to another place or person. Typically, a courier provides their courier service on a commercial contract basis; however, some couriers are ...
service for the dissemination of written documents is in
Egypt Egypt ( , ), officially the Arab Republic of Egypt, is a country spanning the Northeast Africa, northeast corner of Africa and Western Asia, southwest corner of Asia via the Sinai Peninsula. It is bordered by the Mediterranean Sea to northe ...
, where Pharaohs used couriers to send out decrees throughout the territory of the state (2400 BCE). The earliest surviving piece of mail is also Egyptian, dating to 255 BCE.


Persia (Iran)

The first credible claim for the development of a real postal system comes from Ancient Persia. The best-documented claim (
Xenophon Xenophon of Athens (; ; 355/354 BC) was a Greek military leader, philosopher, and historian. At the age of 30, he was elected as one of the leaders of the retreating Ancient Greek mercenaries, Greek mercenaries, the Ten Thousand, who had been ...
) attributes the invention to the Persian king Cyrus the Great (550 BCE), who mandated that every province in his kingdom would organize reception and delivery of post to each of its citizens. Other writers credit his successor Darius I of Persia (521 BCE). Other sources claim much earlier dates for an Assyrian postal system, with credit given to Hammurabi (1700 BCE) and Sargon II (722 BCE). Mail may not have been the primary mission of this postal service, however. The role of the system as an intelligence gathering apparatus is well documented, and the service was (later) called ''angariae'', a term that in time came to indicate a tax system. The
Old Testament The Old Testament (OT) is the first division of the Christian biblical canon, which is based primarily upon the 24 books of the Hebrew Bible, or Tanakh, a collection of ancient religious Hebrew and occasionally Aramaic writings by the Isr ...
( Esther, VIII) makes mention of this system: Ahasuerus, king of Persian, used couriers for communicating his decisions. The Persian system worked using stations (called Chapar-Khaneh), whence the message carrier (called Chapar) would ride to the next post, whereupon he would swap his horse with a fresh one for maximum performance and delivery speed. Herodotus described the system in this way: "It is said that as many days as there are in the whole journey, so many are the men and horses that stand along the road, each horse and man at the interval of a day's journey; and these are stayed neither by snow nor rain nor heat nor darkness from accomplishing their appointed course with all speed". The verse prominently features on New York's James Farley Post Office, although it uses the translation "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds".


India

The economic growth and political stability under the Mauryan Empire (322–185 BCE) stimulated sustained development of civil infrastructure in ancient
India India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since ...
. The Mauryans developed early Indian mail service as well as public wells, rest houses, and other facilities for the public. Common chariots called ''Dagana'' were sometimes used as mail chariots in ancient India. Couriers were used militarily by kings and local rulers to deliver information through runners and other carriers. The postmaster, the head of the intelligence service, was responsible for ensuring the maintenance of the courier system. Couriers were also used to deliver personal letters. In South India, the Wodeyar dynasty (1399–1947) of the
Kingdom of Mysore The Kingdom of Mysore was a geopolitical realm in southern India founded in around 1399 in the vicinity of the modern-day city of Mysore and prevailed until 1950. The territorial boundaries and the form of government transmuted substantially ...
used mail service for espionage purposes thereby acquiring knowledge related to matters that took place at great distances. By the end of the 18th century, a postal system in India was in operation. Later this system underwent complete modernization when the
British Raj The British Raj ( ; from Hindustani language, Hindustani , 'reign', 'rule' or 'government') was the colonial rule of the British The Crown, Crown on the Indian subcontinent, * * lasting from 1858 to 1947. * * It is also called Crown rule ...
established its control over most of India. The ''Post Office Act XVII'' of 1837 provided that the Governor-General of India in Council had the exclusive right of conveying letters by post for hire within the territories of the East India Company. The mails were available to certain officials without charge, which became a controversial privilege as the years passed. On this basis the Indian Post Office was established on October 1, 1837.


Rome

The first well-documented postal service was that of
Rome Rome (Italian language, Italian and , ) is the capital city and most populated (municipality) of Italy. It is also the administrative centre of the Lazio Regions of Italy, region and of the Metropolitan City of Rome. A special named with 2, ...
. Organized at the time of
Augustus Caesar Gaius Julius Caesar Augustus (born Gaius Octavius; 23 September 63 BC – 19 August AD 14), also known as Octavian (), was the founder of the Roman Empire, who reigned as the first Roman emperor from 27 BC until his death in A ...
(62 BCE – 14 CE), the service was called '' cursus publicus'' and was provided with light carriages (''rhedæ'') pulled by fast horses. By the time of
Diocletian Diocletian ( ; ; ; 242/245 – 311/312), nicknamed Jovius, was Roman emperor from 284 until his abdication in 305. He was born Diocles to a family of low status in the Roman province of Dalmatia (Roman province), Dalmatia. As with other Illyri ...
, a parallel service was established with two-wheeled carts (''birotæ'') pulled by oxen. This service was reserved for government correspondence. Yet another service for citizens was later added.


Vietnam

In 1802, the first Vietnamese postal service was established under the Nguyen dynasty, under the Ministry of Rites. During the Nguyen dynasty, official documents were transported by horse and other primitive means to stations built about 25-30 kilometers apart. In 1904, three wireless communication offices were established, and in early 1906 they were merged with the postal service to form the Post and Wireless Office. In 1945, after the August Revolution, the Post and Wireless Office was renamed the Post Office under the Ministry of Transportation. In 1955, the Post Office was upgraded to the Ministry of Post.


China

Some Chinese sources claim mail or postal systems dating back to the Xia or Shang dynasties, which would be the oldest mailing service in the world. The earliest credible system of couriers was initiated by the
Han dynasty The Han dynasty was an Dynasties of China, imperial dynasty of China (202 BC9 AD, 25–220 AD) established by Liu Bang and ruled by the House of Liu. The dynasty was preceded by the short-lived Qin dynasty (221–206 BC ...
(206 BCE – 220 CE), who had relay stations every 30 li (about 15 km) along major routes. The
Tang dynasty The Tang dynasty (, ; zh, c=唐朝), or the Tang Empire, was an Dynasties of China, imperial dynasty of China that ruled from 618 to 907, with an Wu Zhou, interregnum between 690 and 705. It was preceded by the Sui dynasty and followed ...
(618 to 907 AD) operated a recorded 1,639 posthouses, including maritime offices, employing around 20,000 people. The system was administered by the Ministry of War and private correspondence was forbidden from the network. The
Ming dynasty The Ming dynasty, officially the Great Ming, was an Dynasties of China, imperial dynasty of China that ruled from 1368 to 1644, following the collapse of the Mongol Empire, Mongol-led Yuan dynasty. The Ming was the last imperial dynasty of ...
(1368 to 1644) sought a postal system to deliver mail quickly, securely, and cheaply. Adequate speed was always a problem, because of the slow overland transportation system, and underfunding. Its network had 1,936 posthouses every 60 li along major routes, with fresh horses available every 10 li between them. The Qing operated 1,785 posthouses throughout their lands. More efficient, however, was the system linking the international settlements, centered around Shanghai and the Treaty ports. It was the main communication system for China's international trade.


Mongol Empire

Genghis Khan Genghis Khan (born Temüjin; August 1227), also known as Chinggis Khan, was the founder and first khan (title), khan of the Mongol Empire. After spending most of his life uniting the Mongols, Mongol tribes, he launched Mongol invasions and ...
installed an empire-wide messenger and postal station system named ''
Örtöö The ''yam'' or ''jam'' (), also called the ''örtöö'' (), was a Mongols, Mongol postal system or Materiel, supply point route messenger system. It was extensively used and expanded by Ögedei Khan and also used by subsequent great khans and Khan ...
'' within the
Mongol Empire The Mongol Empire was the List of largest empires, largest contiguous empire in human history, history. Originating in present-day Mongolia in East Asia, the Mongol Empire at its height stretched from the Sea of Japan to parts of Eastern Euro ...
. During the
Yuan dynasty The Yuan dynasty ( ; zh, c=元朝, p=Yuáncháo), officially the Great Yuan (; Mongolian language, Mongolian: , , literally 'Great Yuan State'), was a Mongol-led imperial dynasty of China and a successor state to the Mongol Empire after Div ...
under Kublai Khan, this system also covered the territory of China. Postal stations were used not only for the transmission and delivery of official mail but were also available for travelling officials, military men, and foreign dignitaries. These stations aided and facilitated the transport of foreign and domestic tribute specifically and the conduct of trade in general. By the end of Kublai Khan's rule, there were more than 1400 postal stations in China alone, which in turn had at their disposal about 50,000 horses, 1,400 oxen, 6,700 mules, 400 carts, 6,000 boats, more than 200 dogs, and 1,150 sheep. The stations were apart and had reliable attendants working for the mail service. Foreign observers, such as Marco Polo, have attested to the efficiency of this early postal system.Mote 1978: 450 Each station was maintained by up to twenty five families. Work for postal service counted as military service. The system was still operational in 18th century when 64 stations were required for a message to cross Mongolia from the
Altai Mountains The Altai Mountains (), also spelled Altay Mountains, are a mountain range in Central Asia, Central and East Asia, where Russia, China, Mongolia, and Kazakhstan converge, and where the rivers Irtysh and Ob River, Ob have their headwaters. The ...
to China.


Japan

The modern Japanese system was developed in the mid-19th century, closely copying European models. Japan was highly innovative in developing the world's largest and most successful postal savings system and later a postal life insurance system as well. Postmasters play a key role in linking the Japanese political system to local politics. The postmasters are high prestige, and are often hereditary. To a large extent, the postal system generated the enormous funding necessary to rapidly industrialize Japan in the late 19th century.


Korea

The postal service was one of Korea's first attempts at modernization. The Joseon Post Office was established in 1884.


Other systems

Another important postal service was created in the
Islam Islam is an Abrahamic religions, Abrahamic monotheistic religion based on the Quran, and the teachings of Muhammad. Adherents of Islam are called Muslims, who are estimated to number Islam by country, 2 billion worldwide and are the world ...
ic world by the ''
caliph A caliphate ( ) is an institution or public office under the leadership of an Islamic steward with Khalifa, the title of caliph (; , ), a person considered a political–religious successor to the Islamic prophet Muhammad and a leader of ...
'' Mu'awiyya; the service was called '' barid'', for the name of the towers built to protect the roads by which couriers travelled. By 3000 BC, Egypt was using homing pigeons for pigeon post, taking advantage of a singular quality of this bird, which when taken far from its nest is able to find its way home due to a particularly developed sense of orientation. Messages were then tied around the legs of the pigeon, which was freed and could reach its original nest. By the 19th century, homing pigeons were used extensively for military communications.
Charlemagne Charlemagne ( ; 2 April 748 – 28 January 814) was List of Frankish kings, King of the Franks from 768, List of kings of the Lombards, King of the Lombards from 774, and Holy Roman Emperor, Emperor of what is now known as the Carolingian ...
extended to the whole territory of his empire the system used by
Franks file:Frankish arms.JPG, Aristocratic Frankish burial items from the Merovingian dynasty The Franks ( or ; ; ) were originally a group of Germanic peoples who lived near the Rhine river, Rhine-river military border of Germania Inferior, which wa ...
in northern
Gaul Gaul () was a region of Western Europe first clearly described by the Roman people, Romans, encompassing present-day France, Belgium, Luxembourg, and parts of Switzerland, the Netherlands, Germany, and Northern Italy. It covered an area of . Ac ...
and connected this service with that of ''missi dominici''. In the mid-11th century, flax traders known as the Cairo Geniza Merchants from Fustat, Egypt wrote about using a postal service known as the ''kutubi.'' The ''kutubi'' system managed routes between the cities of Jerusalem, Ramla, Tyre, Ascalon, Damascus, Aleppo, and Fustat with year-round, regular mail delivery. Many religious orders had a private mail service. Notably, the
Cistercians The Cistercians (), officially the Order of Cistercians (, abbreviated as OCist or SOCist), are a Catholic religious order of monks and nuns that branched off from the Benedictines and follow the Rule of Saint Benedict, as well as the contri ...
had one which connected more than 6,000
abbey An abbey is a type of monastery used by members of a religious order under the governance of an abbot or abbess. Abbeys provide a complex of buildings and land for religious activities, work, and housing of Christians, Christian monks and nun ...
s, monasteries, and churches. The best organization, however, was created by the
Knights Templar The Poor Fellow-Soldiers of Christ and of the Temple of Solomon, mainly known as the Knights Templar, was a Military order (religious society), military order of the Catholic Church, Catholic faith, and one of the most important military ord ...
. In 1716, Correos y Telégrafos was established in Spain as public mail service, available to all citizens. Delivery postmen were first employed in 1756 and post boxes were installed firstly in 1762.


Thurn und Taxis

In 1505,
Holy Roman Emperor The Holy Roman Emperor, originally and officially the Emperor of the Romans (disambiguation), Emperor of the Romans (; ) during the Middle Ages, and also known as the Roman-German Emperor since the early modern period (; ), was the ruler and h ...
Maximilian I established a postal system in the Empire, appointing Franz von Taxis to run it. This system, originally the '' Kaiserliche Reichspost'', is often considered the first modern postal service in the world, which initiated a revolution in communication in Europe. The system combined contemporary technical and organization means to create a stable transcontinental service which was also the first to offer (fee-based) public access. The Thurn und Taxis family, then known as Tassis, had operated postal services between Italian city-states from 1290 onward. For 500 years the postal business based in Brussels and in Frankfurt was passed from one generation to another. Following the abolition of the Empire in 1806, the Thurn-und-Taxis Post system continued as a private organization into the postage stamp era before being absorbed into the postal system of the new German Empire after 1871. 1 July 1867, the State of Prussia had to make a compensation payment of 3.000.000 Thalers reinvested by Helene von Thurn & Taxis, daughter-in-law of the last postmaster, Maximilian Karl, 6th Prince of Thurn and Taxis, into real estate, most of it continuing to exist today. The Phone Book of the World has its roots in the long history of the avant-garde telecommunications family Thurn & Taxis. The directory is the result of Johannes, 11th Prince of Thurn & Taxis transmitting PTT culture to a student and helping with the opening of a small Telephone Boutique next to a historic Postal mansion his ancestors used to go to centuries earlier. Several European post carriers like Deutsche Post or Austrian Post continue to use the Thurn & Taxis Post Horn in their company logo just like the global Phone Book of the World based in the old Postal mansion of King Louis XIV in Paris.


Postal reforms

In the United Kingdom, prior to 1840 letters were paid for by the recipient and the cost was determined by the distance from sender to recipient and the number of sheets of paper rather than by a countrywide flat rate with weight restrictions. Sir Rowland Hill reformed the postal system based on the concepts of penny postage and prepayment. In his proposal, Hill also called for official pre-printed envelopes and adhesive
postage stamp A postage stamp is a small piece of paper issued by a post office, postal administration, or other authorized vendors to customers who pay postage (the cost involved in moving, insuring, or registering mail). Then the stamp is affixed to the f ...
s as alternative ways of getting the sender to pay for the postage, at a time when prepayment was optional, which led to the invention of the postage stamp, the Penny Black.


Modern transport and technology

The postal system was important in the development of modern transportation. Railways carried railway post offices. During the 20th century, air mail became the transport of choice for inter-continental mail. Postmen started to use mail trucks. The handling of mail became increasingly automated. The
Internet The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
came to change the conditions for physical mail. Email (and in recent years social networking sites) became a fierce competitor to physical mail systems, but online auctions and Internet shopping opened new business opportunities as people often get items bought online through the mail.


Modern mail

Modern mail is organized by national and privatized services, which are reciprocally connected by international regulations, organizations and international agreements. Paper letters and parcels can be sent to almost any country in the world relatively easily and cheaply. The Internet has made the process of sending letter-like messages nearly instantaneous, and in many cases and situations correspondents use email where they previously would have used letters. The volume of paper mail sent through the U.S. Postal Service has declined by more than 15% since its peak at 213 billion pieces per annum in 2006.


Organization

Some countries have organized their mail services as public limited liability corporations without a legal monopoly. The worldwide postal system constituting the individual national postal systems of the world's self-governing states is coordinated by the Universal Postal Union, which among other things sets international postage rates, defines standards for
postage stamp A postage stamp is a small piece of paper issued by a post office, postal administration, or other authorized vendors to customers who pay postage (the cost involved in moving, insuring, or registering mail). Then the stamp is affixed to the f ...
s and operates the system of international reply coupons. In most countries a system of codes has been created (referred to as '' ZIP codes'' in the United States, ''postcodes'' in the United Kingdom and Australia, '' eircodes'' in Ireland and ''
postal code A postal code (also known locally in various English-speaking countries throughout the world as a postcode, post code, PIN or ZIP Code) is a series of letters or numerical digit, digits or both, sometimes including spaces or punctuation, inclu ...
s'' in most other countries) in order to facilitate the automation of operations. This also includes placing additional marks on the address portion of the letter or mailed object, called "bar coding". Bar coding of mail for delivery is usually expressed either by a series of vertical bars, usually called POSTNET coding or a block of dots as a two-dimensional barcode. The "block of dots" method allows for the encoding of proof of payment of postage, exact routing for delivery, and other features. The ordinary mail service was improved in the 20th century with the use of planes for a quicker delivery. The world's first scheduled airmail post service took place in the United Kingdom between the London suburbs of Hendon and
Windsor, Berkshire Windsor is a historic town in the Royal Borough of Windsor and Maidenhead in Berkshire, England. It is the site of Windsor Castle, one of the official residences of the Monarchy of the United Kingdom, British monarch. The town is situated we ...
, on 9 September 1911. Some methods of airmail proved ineffective, however, including the United States Postal Service's experiment with rocket mail. Receipt services were made available in order to grant the sender a confirmation of effective delivery.


Payment

Before about the mid-nineteenth century, in regions where postal systems existed, the payment models varied, but most mail was sent unpaid requiring the recipient to pay the postage fee. In some regions a partial payment was made by the sender. Today, worldwide, the most common method of prepaying postage is by buying an adhesive
postage stamp A postage stamp is a small piece of paper issued by a post office, postal administration, or other authorized vendors to customers who pay postage (the cost involved in moving, insuring, or registering mail). Then the stamp is affixed to the f ...
to be applied to the envelope before mailing; a much less common method is to use a postage-prepaid envelope. Franking is a method of creating postage-prepaid envelopes under licence using a special machine. They are used by companies with large mail programs, such as
bank A bank is a financial institution that accepts Deposit account, deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital m ...
s and direct mail companies. In 1998, the U.S. Postal Service authorised the first tests of a secure system of sending digital franks via the
Internet The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
to be printed out on a PC printer, obviating the necessity to license a dedicated franking machine and allowing companies with smaller mail programs to make use of the option; this was later expanded to test the use of personalized postage. The service provided by the U.S. Postal Service in 2003 allows the franks to be printed out on special adhesive-backed labels. In 2004 the Royal Mail in the United Kingdom introduced its ''SmartStamp'' Internet-based system, allowing printing on ordinary adhesive labels or envelopes. Similar systems are being considered by postal administrations around the world. When the pre-paid envelope or package is accepted into the mail by an agent of the postal service, the agent usually indicates by means of a cancellation that it is no longer valid for pre-payment of postage. The exceptions are when the agent forgets or neglects to cancel the mailpiece, for stamps that are pre-cancelled and thus do not require cancellation and for, in most cases, metered mail. (The "personalized stamps" authorized by the USPS and manufactured by Zazzle and other companies are in fact a form of meter label and thus do not need to be cancelled.)


Privacy and censorship

Documents should generally not be read by anyone other than the addressee; for example, in the United States of America it is a violation of federal law for anyone other than the addressee and the government to open mail. There are exceptions however: executives often assign secretaries or assistants the task of handling their mail; and postcards do not require opening and can be read by anyone. For mail contained within an envelope, there are legal provisions in some jurisdictions allowing the recording of identities of sender and recipient.Back when spies played by the rules
, ''Deccan Herald'', January 17, 2006. Retrieved 29 December 2006.
The privacy of correspondence is guaranteed by the constitutions of
Mexico Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America, and borders the United States to the north, and Guatemala and Belize to the southeast; while having maritime boundar ...
,
Colombia Colombia, officially the Republic of Colombia, is a country primarily located in South America with Insular region of Colombia, insular regions in North America. The Colombian mainland is bordered by the Caribbean Sea to the north, Venezuel ...
,
Brazil Brazil, officially the Federative Republic of Brazil, is the largest country in South America. It is the world's List of countries and dependencies by area, fifth-largest country by area and the List of countries and dependencies by population ...
and
Venezuela Venezuela, officially the Bolivarian Republic of Venezuela, is a country on the northern coast of South America, consisting of a continental landmass and many Federal Dependencies of Venezuela, islands and islets in the Caribbean Sea. It com ...
, and is alluded to in the
European Convention on Human Rights The European Convention on Human Rights (ECHR; formally the Convention for the Protection of Human Rights and Fundamental Freedoms) is a Supranational law, supranational convention to protect human rights and political freedoms in Europe. Draf ...
and the
Universal Declaration of Human Rights The Universal Declaration of Human Rights (UDHR) is an international document adopted by the United Nations General Assembly that enshrines the Human rights, rights and freedoms of all human beings. Drafted by a UN Drafting of the Universal D ...
. The control of the contents inside private citizens' mail is
censorship Censorship is the suppression of speech, public communication, or other information. This may be done on the basis that such material is considered objectionable, harmful, sensitive, or "inconvenient". Censorship can be conducted by governmen ...
and concerns social, political, and legal aspects of
civil rights Civil and political rights are a class of rights that protect individuals' political freedom, freedom from infringement by governments, social organizations, and private individuals. They ensure one's entitlement to participate in the civil and ...
. International mail and packages are subject to
customs Customs is an authority or Government agency, agency in a country responsible for collecting tariffs and for controlling International trade, the flow of goods, including animals, transports, personal effects, and hazardous items, into and out ...
control, with the mail and packages often surveyed and their contents sometimes edited out (or even in). There have been cases over the millennia of governments opening and copying or photographing the contents of private mail. Subject to the laws in the relevant jurisdiction, correspondence may be openly or covertly opened, or the contents determined via some other method, by the police or other authorities in some cases relating to a suspected criminal conspiracy, although black chambers (largely in the past, though there is apparently some continuance of their use today) opened extralegally. The mail service may be allowed to open the mail if neither addressee nor sender can be located, in order to attempt to locate either. Mail service may also open the mail to inspect if it contains materials that are hazardous to transport or violate local laws. While in most cases mail censorship is exceptional, military mail to and from soldiers is often subject to surveillance. The mail is censored to prevent leaking tactical secrets, such as troop movements or weather conditions. Depending on the country, civilian mail containing military secrets can also be monitored and censored. Mail sent to and from inmates in jails or prisons within the United States is subject to opening and review by jail or prison staff to determine if the mail has any criminal action dictated or provides means for an escape. The only mail that is not able to be read is attorney-client mail, which is covered under the attorney-client confidentiality laws in the United States.


Rise of electronic correspondence

Modern alternatives, such as the
telegraph Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...
,
telephone A telephone, colloquially referred to as a phone, is a telecommunications device that enables two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most ...
,
telex Telex is a telecommunication Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communica ...
, facsimile, and
email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
, have reduced the attractiveness of paper mail for many applications. These modern alternatives have some advantages: in addition to their speed, they may be more secure, e.g., because the general public cannot learn the address of the sender or recipient from the envelope, and occasionally traditional items of mail may fail to arrive, e.g. due to vandalism to mailboxes, unfriendly pets, and adverse weather conditions. Mail carriers due to perceived hazards or inconveniences, may refuse, officially or otherwise, to deliver mail to a particular address (for instance, if there is no clear path to the door or mailbox). On the other hand, traditional mail avoids the possibility of computer malfunctions and malware, and the recipient does not need to print it out if they wish to have a paper copy, though scanning is required to make a digital copy. Physical mail is still widely used in business and personal communications for such reasons as legal requirements for
signature A signature (; from , "to sign") is a depiction of someone's name, nickname, or even a simple "X" or other mark that a person writes on documents as a proof of identity and intent. Signatures are often, but not always, Handwriting, handwritt ...
s, requirements of etiquette, and the requirement to enclose small physical objects. Since the advent of
email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
, which is almost always much faster, the postal system has come to be referred to in Internet slang by the retronym " snail mail". Occasionally, the term "white mail" has also been used as a neutral term for postal mail. Mainly during the 20th century, experimentation with hybrid mail has combined electronic and paper delivery. Electronic mechanisms include
telegram Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas pi ...
,
telex Telex is a telecommunication Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communica ...
, facsimile ( fax),
email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
, and short message service ( SMS). There have been methods which have combined mail and some of these newer methods, such as temporary emails, that combine facsimile transmission with overnight delivery. These vehicles commonly use a mechanical or electro-mechanical standardised writing (typing), that on the one hand makes for more efficient communication, while on the other hand makes impossible characteristics and practices that traditionally were in conventional mail, such as calligraphy. This epoch is undoubtedly mainly dominated by mechanical writing, with a general use of no more of half a dozen standard typographic fonts from standard keyboards. However, the increased use of typewritten or computer-printed letters for personal communication and the advent of email have sparked renewed interest in calligraphy, as a letter has become more of a "special event". Long before email and computer-printed letters, however, decorated envelopes, rubber stamps and artistamps formed part of the medium of mail art. In the 2000s (decade) with the advent of eBay and other online auction sites and online stores, postal services in industrialized nations have seen a major shift to item shipping. This has been seen as a boost to the system's usage in the wake of lower paper mail volume due to the accessibility of email. Online post offices have emerged to give recipients a means of receiving traditional correspondence mail in a scanned electronic format.


Collecting

Postage stamp A postage stamp is a small piece of paper issued by a post office, postal administration, or other authorized vendors to customers who pay postage (the cost involved in moving, insuring, or registering mail). Then the stamp is affixed to the f ...
s are also object of a particular form of collecting. Stamp collecting has been a very popular
hobby A hobby is considered to be a regular activity that is done for enjoyment, typically during one's leisure time. Hobbies include collecting themed items and objects, engaging in creative and artistic pursuits, playing sports, or pursuing other ...
. In some cases, when demand greatly exceeds supply, their commercial value on this specific market may become enormously greater than face value, even after use. For some postal services the sale of stamps to collectors who will never use them is a significant source of revenue; for example, stamps from Tokelau, South Georgia & South Sandwich Islands, Tristan da Cunha, Niuafoʻou and many others. Stamp collecting is commonly known as philately, although strictly the latter term refers to the study of stamps. Another form of collecting regards postcards, a document written on a single robust sheet of paper, usually decorated with photographic pictures or artistic drawings on one of the sides, and short messages on a small part of the other side, that also contained the space for the address. In strict philatelic usage, the postcard is to be distinguished from the postal card, which has a pre-printed postage on the card. The fact that this communication is visible by other than the receiver often causes the messages to be written in
jargon Jargon, or technical language, is the specialized terminology associated with a particular field or area of activity. Jargon is normally employed in a particular Context (language use), communicative context and may not be well understood outside ...
. Letters are often studied as an example of literature, and also in biography in the case of a famous person. A portion of the
New Testament The New Testament (NT) is the second division of the Christian biblical canon. It discusses the teachings and person of Jesus in Christianity, Jesus, as well as events relating to Christianity in the 1st century, first-century Christianit ...
of the Bible is composed of the
Apostle Paul Paul, also named Saul of Tarsus, commonly known as Paul the Apostle and Saint Paul, was a Apostles in the New Testament, Christian apostle ( AD) who spread the Ministry of Jesus, teachings of Jesus in the Christianity in the 1st century, first ...
's epistles to Christian congregations in various parts of the Roman Empire. See below for a list of famous letters. A style of writing, called '' epistolary,'' tells a fictional story in the form of the correspondence between two or more characters. A makeshift mail method after stranding on a deserted island is a message in a bottle.


Deregulation

Numerous countries, including Sweden (1 January 1993), New Zealand (1998 and 2003), Germany (2005 and 2007),
Argentina Argentina, officially the Argentine Republic, is a country in the southern half of South America. It covers an area of , making it the List of South American countries by area, second-largest country in South America after Brazil, the fourt ...
and
Chile Chile, officially the Republic of Chile, is a country in western South America. It is the southernmost country in the world and the closest to Antarctica, stretching along a narrow strip of land between the Andes, Andes Mountains and the Paci ...
opened up the postal services market to new entrants. In the case of New Zealand Post Limited, this included (from 2003) its right to be the sole New Zealand postal administration member of the Universal Postal Union, thus the ending of its monopoly on stamps bearing the name New Zealand.


Types


Letters

Letter-sized mail constitutes the bulk of the contents sent through most postal services. These are usually documents printed on A4 (210×297 mm), Letter-sized (8.5×11 inches), or smaller paper and placed in envelopes. Handwritten correspondence, while once a major means of communications between distant people, is now used less frequently due to the advent of more immediate forms of communication, such as the telephone or email. Traditional letters, however, are often considered to hark back to a "simpler time" and are still used when someone wishes to be deliberate and thoughtful about their communication. An example would be a letter of sympathy to a bereaved person. Bills and invoices are often sent through the mail, like regular billing correspondence from utility companies and other service providers. These letters often contain a self-addressed envelope that allows the receiver to remit payment back to the company easily. While still very common, many people now opt to use online bill payment services, which eliminate the need to receive bills through the mail. Paperwork for the confirmation of large financial transactions is often sent through the mail. Many tax documents are as well. New credit cards and their corresponding personal identification numbers are sent to their owners through the mail. The card and number are usually mailed separately several days or weeks apart for security reasons. Bulk mail is mail that is prepared for bulk mailing, often by presorting, and processing at reduced rates. It is often used in direct marketing and other
advertising mail Advertising mail, also known as direct mail (by its senders), junk mail (by its recipients), mailshot or admail (North America), letterbox drop or letterboxing (Australia), is the delivery of advertising material to recipients of postal mail. Th ...
, although it has other uses as well. The senders of these messages sometimes purchase lists of addresses (which are sometimes targeted towards certain
demographics Demography () is the statistical study of human populations: their size, composition (e.g., ethnic group, age), and how they change through the interplay of fertility (births), mortality (deaths), and migration. Demographic analysis examin ...
) and then send letters advertising their product or service to all recipients. Other times, commercial solicitations are sent by local companies advertising local products, like a
restaurant A restaurant is an establishment that prepares and serves food and drinks to customers. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and Delivery (commerce), food delivery services. Restaurants ...
delivery service advertising to their delivery area or a
retail Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is the sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholes ...
store sending their weekly advertising circular to a general area. Bulk mail is also often sent to companies' existing subscriber bases, advertising new products or services.


First-Class

First-Class Mail in the U.S. includes postcards, letters, large envelopes (flats), and small packages, providing each piece weighs or less. Delivery is given priority over second-class (
newspaper A newspaper is a Periodical literature, periodical publication containing written News, information about current events and is often typed in black ink with a white or gray background. Newspapers can cover a wide variety of fields such as poli ...
s and
magazine A magazine is a periodical literature, periodical publication, print or digital, produced on a regular schedule, that contains any of a variety of subject-oriented textual and visual content (media), content forms. Magazines are generally fin ...
s), third class (bulk advertisements), and fourth-class mail (books and media packages). First-Class Mail prices are based on both the shape and weight of the item being mailed. Pieces over 13 ounces can be sent as Priority Mail. As of 2011 42% of First-Class Mail arrived the next day, 27% in two days, and 31% in three. The USPS expected that changes to the service in 2012 would cause about 51% to arrive in two days and most of the rest in three. The Canada Post counterpart is Lettermail. The British Royal Mail's 1st Class, as it is styled, is simply a priority option over 2nd Class, at a slightly higher cost. Royal Mail aims (but does not guarantee) to deliver all 1st Class letters the day after posting. In Austria priority delivery mail is called Prio, in Switzerland A-Post.


Registered and recorded mail

Registered mail allows the location and in particular the correct delivery of a letter to be tracked. It is usually considerably more expensive than regular mail, and is typically used for valuable items. Registered mail is constantly tracked through the system. Recorded mail is handled just like ordinary mail with the exception that it has to be signed for on receipt. This is useful for legal documents where proof of delivery is required. In the United Kingdom recorded delivery mail (branded as ''signed for'' by the Royal Mail) is covered by ''The Recorded Delivery Services Act 1962''. Under this legislation any document which its relevant law requires service by registered post can also be lawfully served by recorded delivery.


Repositionable notes

The
United States Postal Service The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or simply the Postal Service, is an independent agencies of the United States government, independent agency of the executive branch of the federal governmen ...
introduced a test allowing "repositionable notes" (for example, 3M's Post-it notes) to be attached to the outside of envelopes and bulk mailings, afterwards extending the test for an unspecified period. The repositionable note may be fixed directly to the address side of First-Class Mail and Standard Mail letter-size mailpieces. These mailpieces must meet the standards in 7.2 through 7.6. The note is included as an integral part of the mailpiece for weight and postage rate and must be accounted for in pricing.


Postal cards and postcards

Postal cards and postcards are small message cards that are sent by mail unenveloped; the distinction often, though not invariably and reliably, drawn between them is that "postal cards" are issued by the postal authority or entity with the "postal indicia" (or "stamp") preprinted on them, while postcards are privately issued and require affixing an adhesive stamp (though there have been some cases of a postal authority's issuing non-stamped postcards). Postcards are often printed to promote tourism, with pictures of resorts, tourist attractions or humorous messages on the front and allowing for a short message from the sender to be written on the back. The postage required for postcards is generally less than postage required for standard letters; however, certain technicalities such as their being oversized or having cut-outs, may result in payment of the first-class rate being required. Postcards are also used by
magazine A magazine is a periodical literature, periodical publication, print or digital, produced on a regular schedule, that contains any of a variety of subject-oriented textual and visual content (media), content forms. Magazines are generally fin ...
s for new subscriptions. Inside many magazines are postage-paid subscription cards that a reader can fill out and mail back to the publishing company to be billed for a subscription to the magazine. In this fashion, magazines also use postcards for other purposes, including reader surveys, contests or information requests. Postcards are sometimes sent by charities to their members with a message to be signed and sent to a politician (e.g. to promote fair trade or third world debt cancellation).


Other mail services

Small packets are usually less than 2 kg (4 lb). Larger envelopes are also sent through the mail. These are often composed of a stronger material than standard envelopes and are often used by businesses to transport documents that may not be folded or damaged, such as legal documents and contracts. Due to their size, larger envelopes are sometimes charged additional postage. Packages are often sent through some postal services, usually requiring additional postage than an average letter or postcard. Many postal services have limitations as to what a package may or may not contain, usually placing limits or bans on perishable, hazardous or flammable materials. Some hazardous materials in limited quantities may be shipped with appropriate markings and packaging, like an ORM-D label. Additionally, as a result of
terrorism Terrorism, in its broadest sense, is the use of violence against non-combatants to achieve political or ideological aims. The term is used in this regard primarily to refer to intentional violence during peacetime or in the context of war aga ...
concerns, the U.S. Postal Service subjects their packages to numerous security tests, often scanning or
x-ray An X-ray (also known in many languages as Röntgen radiation) is a form of high-energy electromagnetic radiation with a wavelength shorter than those of ultraviolet rays and longer than those of gamma rays. Roughly, X-rays have a wavelength ran ...
ing packages for materials that might be found in biological materials or mail bombs.
Newspapers A newspaper is a Periodical literature, periodical publication containing written News, information about current events and is often typed in black ink with a white or gray background. Newspapers can cover a wide variety of fields such as poli ...
and
magazine A magazine is a periodical literature, periodical publication, print or digital, produced on a regular schedule, that contains any of a variety of subject-oriented textual and visual content (media), content forms. Magazines are generally fin ...
s are also sent through postal services. Many magazines are simply deposited in the mail like any other mailpiece. In the U.S., they are printed with a special Intelligent Mail barcode that acts as prepaid postage. Other magazines are now shipped in shrinkwrap to protect loose contents such as blow-in cards. During the second half of the 19th century and the first half of the 20th century, newspapers and magazines were normally posted using wrappers with a stamp imprint. Hybrid mail, sometimes referred to as L-mail, is the electronic lodgement of mail from the mail generator's computer directly to a Postal Service provider. The Postal Service provider is then able to use electronic means to have the mail piece sorted, routed and physically produced at a site closest to the delivery point. It is a type of mail growing in popularity with some Post Office operations and individual businesses venturing into this market. In some countries, these services are available to print and deliver emails to those who are unable to receive
email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...
, such as the elderly or infirm. Services provided by Hybrid mail providers are closely related to that of mail forwarding service providers.


Business model

The
business model A business model describes how a Company, business organization creates, delivers, and captures value creation, value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-pub ...
of modern postal operators can be broken down to four stages: (1) collection, (2) sorting, (3) transportation, and (4) delivery. (At p. 35.) Collection is the gathering of mailpieces from various locations such as customer premises, post boxes, and post offices. Newly collected mail is normally not sorted immediately upon receipt and is instead taken directly in its unsorted state to sorting centers. Sorting is the process of segregating mailpieces into groups based on their type and destination, so that they can be loaded onto an appropriate
mode of transport A mode of transport is a method or way of travelling, or of transporting people or cargo. The different modes of transport include air, water, and land transport, which includes rails or railways, road and off-road transport. Other modes of t ...
ation headed in the general direction of their final destinations. Traditionally, mail was manually sorted by hand, but it is increasingly sorted by automatic sorting machines. The main dilemma faced by postal operators when organizing the sorting stage is whether to have a smaller number of large, centralized sorting centers (a spoke–hub distribution paradigm) or a larger number of smaller sorting centers along with a larger number of direct connections between all of them ( point-to-point transit). Transportation is the process of carrying mail from one place to another. A mailpiece usually has to be transported from one sorting center to another sorting center, where it is often sorted to another transportation segment headed towards its destination address, until it reaches the sorting center that directly serves that address. Delivery is the process of carrying mail to final destinations such as letter boxes. Sorting centers sort mailpieces destined for addresses in their immediate vicinity to carriers serving those addresses. Transporting mail to final destinations (the so-called last mile problem) is the most labor-intensive stage and accounts for up to 50% of postal operators' expenses. Depending upon the final destination, carriers often use vehicles, their own feet, or a combination of both. Postal operators try to control costs by presorting mail for carriers, so that they receive mail already arranged in the correct sequence for their designated routes; reducing the frequency of deliveries; or retiming deliveries so that they are spread throughout the day.


See also

*See Category Postal organizations, examples being: ** Deutsche Post DHL Group, Germany ** La Poste (France) **
Poste Italiane Poste Italiane (, , abbr. PT) is the Italy, Italian postal service provider. Besides providing postal services, Poste Italiane offers communications, Postal savings system, postal savings products, logistics, and Financial services, financial a ...
, Italy ** Royal Mail, British *** Post Office Limited, British **
United States Postal Service The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or simply the Postal Service, is an independent agencies of the United States government, independent agency of the executive branch of the federal governmen ...
*
Express mail Express mail is an expediting, expedited mail delivery service for which the customer pays a premium for faster delivery. Express mail is a service for domestic and international mail, and is in most nations governed by the country's own postal ad ...
* EPPML * Parcel (package) * Shipping insurance * Universal Postal Union * List of postal entities Components of a postal system: * Fire sign (address) * Letter box * Mail carrier * Mail bag * Mail train * Packstation * Post box *
Post office A post office is a public facility and a retailer that provides mail services, such as accepting letter (message), letters and parcel (package), parcels, providing post office boxes, and selling postage stamps, packaging, and stationery. Post o ...
* Post-office box * Postage rate *
Postal code A postal code (also known locally in various English-speaking countries throughout the world as a postcode, post code, PIN or ZIP Code) is a series of letters or numerical digit, digits or both, sometimes including spaces or punctuation, inclu ...


Notes


Further reading

* * * * Daunton, M. J. ''Royal Mail: The Post Office Since 1840'' (Athlone, 1985), Great Britain. * * Hemmeon, Joseph Clarence. ''The history of the British post office'' (Harvard University Press, 1912
online
* John, Richard R. ''Spreading the News: The American Postal System from Franklin to Morse'' (1995
excerpt
* Le Roux, Muriel, et al. eds. ''A Concise History of the French Post Office: From Its Origins to the Present Time'' (2018) * * * *


External links


''A Hundred Years by Post''
by J. Wilson Hyde * Potts, Albert, "'' (First U.S. street mailbox patent)''". US patent office. 1858
The British Postal Museum & Archive

''From Thurn & Taxis to Phone Book of the World - 7 centuries of Telecom History''


British Army Postal Services History * James Meek, ''
London Review of Books The ''London Review of Books'' (''LRB'') is a British literary magazine published bimonthly that features articles and essays on fiction and non-fiction subjects, which are usually structured as book reviews. History The ''London Review of Book ...
'', 28 April 2011
In the Sorting Office
33(9)
U.S. National Postal Museum
a part of the
Smithsonian Institution The Smithsonian Institution ( ), or simply the Smithsonian, is a group of museums, Education center, education and Research institute, research centers, created by the Federal government of the United States, U.S. government "for the increase a ...

Universal Postal Union
a part of the United Nations * {{Authority control