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Plantronics, Inc. is an American electronics company producing audio communications equipment for business and consumers. Its products support
unified communications Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including ...
, mobile use, gaming and music. Plantronics is headquartered in
Santa Cruz, California Santa Cruz (Spanish language, Spanish for "Holy Cross") is the largest city and the county seat of Santa Cruz County, California, Santa Cruz County, in Northern California. As of the 2020 United States census, 2020 census, the city population ...
, and most of its products are produced in
China China, officially the People's Republic of China (PRC), is a country in East Asia. With population of China, a population exceeding 1.4 billion, it is the list of countries by population (United Nations), second-most populous country after ...
and
Mexico Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America, and borders the United States to the north, and Guatemala and Belize to the southeast; while having maritime boundar ...
. On March 18, 2019, Plantronics announced that it would change its name to Poly following its acquisition of Polycom, although it continues to trade on the
New York Stock Exchange The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District, Manhattan, Financial District of Lower Manhattan in New York City. It is the List of stock exchanges, largest stock excha ...
as Plantronics, Inc. (POLY; listed as PLT until May 24, 2021). On March 28, 2022, HP Inc. announced its intent to acquire Poly for $1.7 billion in cash as it looks to bolster its hybrid work offerings, such as headsets and videoconferencing hardware. Including debt, the deal valued at $3.3 billion and closed in August 2022.


History

In the early 1960s, airline headsets were so large and cumbersome that many pilots had switched back to the use of handheld
microphone A microphone, colloquially called a mic (), or mike, is a transducer that converts sound into an electrical signal. Microphones are used in many applications such as telephones, hearing aids, public address systems for concert halls and publi ...
s for communications. The speed and complexity of jet airliners caused a need for the introduction of small, lightweight headsets into the cockpit. In 1961,
United Airlines United Airlines, Inc. is a Major airlines of the United States, major airline in the United States headquartered in Chicago, Chicago, Illinois that operates an extensive domestic and international route network across the United States and six ...
solicited new designs from anyone who was interested. Courtney Graham, a United Airlines pilot, was one of the many who thought the heavy headsets should be replaced by something lighter. He collaborated with his pilot friend Keith Larkin to create a small, functional design which was robust enough to pass airlines standards. (Larkin had been working for a small company called Plane-Aids, a Japanese import company which offered spectacles and sunglasses that contained transistor radios in their temple pieces.) The final design, incorporating two small
hearing aid A hearing aid is a device designed to improve hearing by making sound audible to a person with hearing loss. Hearing aids are classified as medical devices in most countries, and regulated by the respective regulations. Small audio amplifiers ...
-style transducers attached to a headband was submitted to United Airline approval. UAL's approval of the innovative design caused Graham and Larkin to incorporate as Pacific Plantronics (now called Plantronics, Inc.) on May 18, 1961. They introduced the first lightweight communications headset, the MS-50, to the commercial marketplace in 1962. In the mid-1960s, the
Federal Aviation Agency The Federal Aviation Administration (FAA) is a Federal government of the United States, U.S. federal government agency within the United States Department of Transportation, U.S. Department of Transportation that regulates civil aviation in t ...
selected Plantronics as the sole supplier of headsets for air traffic controllers, and thereafter was selected to supply headsets to the operators of the
Bell System The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the AT&T Corporation, American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America fo ...
.


SPENCOMM and NASA

In 1961,
NASA The National Aeronautics and Space Administration (NASA ) is an independent agencies of the United States government, independent agency of the federal government of the United States, US federal government responsible for the United States ...
astronaut An astronaut (from the Ancient Greek (), meaning 'star', and (), meaning 'sailor') is a person trained, equipped, and deployed by a List of human spaceflight programs, human spaceflight program to serve as a commander or crew member of a spa ...
Wally Schirra Walter Marty Schirra Jr. ( ; March 12, 1923 – May 3, 2007) was an American naval aviator (United States), naval aviator, test pilot, and NASA astronaut. In 1959, he became one of the Mercury Seven, original seven astronauts chosen for Pro ...
contacted Courtney Graham, a fellow pilot, to discuss creating a design for a small, lightweight headset to be used in the Mercury spacecraft. Pacific Plantronics assembled its Space Environmental Communications (SPENCOMM) division to begin working on a reliable solution. SPENCOMM personnel traveled to NASA's Manned Spacecraft Center (now
Johnson Space Center The Lyndon B. Johnson Space Center (JSC) is NASA's center for human spaceflight in Houston, Texas (originally named the Manned Spacecraft Center), where human spaceflight training, research, and flight controller, flight control are conducted. ...
) and
Kennedy Space Center The John F. Kennedy Space Center (KSC, originally known as the NASA Launch Operations Center), located on Merritt Island, Florida, is one of the NASA, National Aeronautics and Space Administration's (NASA) ten NASA facilities#List of field c ...
to meet with and get design feedback from Schirra and several other astronauts, including Gordon Cooper. Together, SPENCOMM and NASA spent only 11 days to create a working microphone design for space communications and Schirra was the first to use the new communication technology during the Mercury-Atlas 8 mission. Significant redundancy was built into these headsets, as each microphone circuit had two transducers and each receiver had five transducers—in addition, the headsets were used in pairs. The use of these SPENCOMM-NASA headsets in astronaut space suits continued through the remainder of the Mercury program, the
Apollo Apollo is one of the Twelve Olympians, Olympian deities in Ancient Greek religion, ancient Greek and Ancient Roman religion, Roman religion and Greek mythology, Greek and Roman mythology. Apollo has been recognized as a god of archery, mu ...
program and on to this day. The words spoken by U.S. astronaut
Neil Armstrong Neil Alden Armstrong (August 5, 1930 – August 25, 2012) was an American astronaut and aerospace engineering, aeronautical engineer who, in 1969, became the Apollo 11#Lunar surface operations, first person to walk on the Moon. He was al ...
as he stepped on the Moon were transmitted through a Plantronics headset.


MS-50

Following the Pacific Plantronics partnership with NASA in the Space Program, the MS-50 headset gained recognition in the communication marketplace. The FAA,
Western Electric Western Electric Co., Inc. was an American electrical engineering and manufacturing company that operated from 1869 to 1996. A subsidiary of the AT&T Corporation for most of its lifespan, Western Electric was the primary manufacturer, supplier, ...
, and companies with telephone
call centers A call centre (English in the Commonwealth of Nations, Commonwealth spelling) or call center (American English, American spelling; American and British English spelling differences#-re, -er, see spelling differences) is a managed capability th ...
adapted the MS-50 as a replacement for existing headsets. On May 18, 1965, U.S. Pat. No. 3,184,556 was issued to W. K. Larkin for a


StarSet

In 1970, Ken Hutchings, an engineer who had joined Pacific Plantronics, patented a device which was marketed as the "StarSet". United States Patent 3548118 describes


Wireless products

In the 1980s, Plantronics created a line of cordless products using
infrared Infrared (IR; sometimes called infrared light) is electromagnetic radiation (EMR) with wavelengths longer than that of visible light but shorter than microwaves. The infrared spectral band begins with the waves that are just longer than those ...
technology. Though the technology utilized was the same one being used by television
remote control A remote control, also known colloquially as a remote or clicker, is an consumer electronics, electronic device used to operate another device from a distance, usually wirelessly. In consumer electronics, a remote control can be used to operat ...
s, the link did not require a
Federal Communications Commission The Federal Communications Commission (FCC) is an independent agency of the United States government that regulates communications by radio, television, wire, internet, wi-fi, satellite, and cable across the United States. The FCC maintains j ...
(FCC)
telecommunications Telecommunication, often used in its plural form or abbreviated as telecom, is the transmission of information over a distance using electronic means, typically through cables, radio waves, or other communication technologies. These means of ...
approval. One of the first products used the infrared beam to create a communications link between a small transmitter and a base unit which was connected to the telephone network. This product was the first "echo-free" speakerphone for use in conference rooms. The small transmitter could be handheld or clipped to clothing to ensure a good pickup of the speaker's voice.


Wireless office headsets

In 2003, Plantronics introduced the CS50 wireless headset for use on office phones. Since that time, Plantronics has manufactured other wireless headsets, including the "CS70N", CS500 Series, and Savi 700 Series. In recent years there has also been strong focus on Unified Communications headsets and speakers.


Mobile and Bluetooth mobile headsets

Plantronics manufactures mobile headsets, including a line of
Bluetooth Bluetooth is a short-range wireless technology standard that is used for exchanging data between fixed and mobile devices over short distances and building personal area networks (PANs). In the most widely used mode, transmission power is li ...
headsets for mobile phones. The Pulsar 590, for example, is designed for use with Bluetooth- and A2DP-enabled cellphones.


Computer and gaming headsets

Plantronics manufactured headsets for PC audio and online and console gaming via its GameCom and .Audio and RIG Gaming labels. Plantronics entered the multimedia headset market in 1999 with the release of the HS1 and the DSP-500 headsets, the latter featuring a built-in
digital signal processing Digital signal processing (DSP) is the use of digital processing, such as by computers or more specialized digital signal processors, to perform a wide variety of signal processing operations. The digital signals processed in this manner are a ...
card. In 2002, Plantronics and
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
created the headset for the
Xbox Xbox is a video gaming brand that consists of four main home video game console lines, as well as application software, applications (games), the streaming media, streaming service Xbox Cloud Gaming, and online services such as the Xbox networ ...
Communicator, the first headset to enable voice communication with
Xbox Live The Xbox network, formerly known and commonly referred to as Xbox Live, is an online multiplayer gaming and digital media delivery service created and operated by Microsoft Gaming for the Xbox brand. It was first made available to the origina ...
. The company created a special headset for the
Xbox Xbox is a video gaming brand that consists of four main home video game console lines, as well as application software, applications (games), the streaming media, streaming service Xbox Cloud Gaming, and online services such as the Xbox networ ...
as a tie-in with the videogame ''
Halo 2 ''Halo 2'' is a 2004 first-person shooter video game developed by Bungie and published by Microsoft Game Studios for the Xbox console. ''Halo 2'' is the second installment in the ''Halo'' franchise and the sequel to 2001's critically acclai ...
'' in 2004. Plantronics exited the gaming and consumer markets in 2019, focusing on enterprise collaboration with its Poly brand.


Corporate expansion and acquisitions

Plantronics has expanded into other segments of the audio equipment market through acquisitions.


Clarity

In 1986, Plantronics acquired Walker Equipment, Ringgold, Georgia, a manufacturer of amplified handsets and telephones. The Clarity products were created to enhance telephone usability for those with
hearing impairment Hearing loss is a partial or total inability to Hearing, hear. Hearing loss may be present at birth or acquired at any time afterwards. Hearing loss may occur in one or both ears. In children, hearing problems can affect the ability to Lang ...
. Walker later acquired Ameriphone in 2002, and became Walker Ameriphone before changing its name to Clarity; Clarity is now a US supplier of amplified telephones. In February 2015, Plantronics released the Clarity 340 handset style phone for UC communications.


Altec Lansing

In 2005, Plantronics acquired computer speaker manufacturer Altec Lansing for approximately $166 million. In spite of a corporate makeover the brand continued to struggle and was acquired by Prophet Equity in October 2009 for approximately $18 million.


Volume Logic

Plantronics later acquired Octiv, Inc. in March 2005 as one of its brands and renamed it as the Volume Logic division. Octiv produced an audio toolset for creating 5.1 surround sound soundtracks. Although the Volume Logic series of applications have since been discontinued, the underlying technology has been adapted for use in Plantronics
telephony Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunications services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is ...
products.


Polycom

On March 28, 2018, Plantronics announced it would acquire Polycom for approximately $2 billion.


2005 to present

In October 2016, long-time chief executive S. Kenneth Kannappan retired and was replaced by Joe Burton, who had joined in 2011. On February 10, 2020, Plantronics announced the appointment of Robert Hagerty as interim CEO, replacing Joe Burton.


Gallery

File:Armstrong-Spencom01.jpg, NASA Astronaut Neil Armstrong wearing " Snoopy cap" with Plantronics (SPENCOM) headset prior to his Apollo 11 lunar landing in 1969 File:SPENCOM-Stafford.jpg, NASA Astronaut Tom Stafford wearing "Snoopy" cap with Plantronics (SPENCOM) headset in 1975 (Apollo-Soyuz Mission) File:AS17-162-24053.jpg, Plantronics (SPENCOM) headsets in use by NASA Astronauts Evans and Cernan, both wearing "Snoopy" caps, aboard the
Apollo 17 Apollo 17 (December 7–19, 1972) was the eleventh and final mission of NASA's Apollo program, the sixth and most recent time humans have set foot on the Moon. Commander Gene Cernan and Lunar Module Pilot Harrison Schmitt walked on the Moon, ...
spacecraft


See also

* Plantronics Colorplus


References


Further reading

* * * * *


External links

* {{Authority control 1961 establishments in California American companies established in 1961 Audio equipment manufacturers of the United States Bluetooth Companies based in Santa Cruz, California Companies formerly listed on the New York Stock Exchange Electronics companies established in 1961 Headphones manufacturers Manufacturing companies based in California 2022 mergers and acquisitions Hewlett-Packard acquisitions Computer companies of the United States Software companies of the United States Computer hardware companies