
Lyft, Inc. is an American company offering
ride-hailing services,
motorized scooter
A motorized scooter is a stand-up Kick scooter, scooter powered by either a small internal combustion engine or electric Wheel hub motor, hub motor in its front and/or rear wheel. Classified as a form of micromobility, they are generally designed ...
s, and
bicycle-sharing system
A bicycle-sharing system, bike share program, public bicycle scheme, or public bike share (PBS) scheme, is a shared transport service where bicycles are available for shared use by individuals at low cost.
The programmes themselves include both ...
s in the United States and Canada.
[ Lyft sets fares, which vary using a ]dynamic pricing
Dynamic pricing, also referred to as surge pricing, demand pricing, or time-based pricing, and variable pricing, is a revenue management pricing strategy in which businesses set flexible prices for products or services based on current market de ...
model based on local supply and demand
In microeconomics, supply and demand is an economic model of price determination in a Market (economics), market. It postulates that, Ceteris_paribus#Applications, holding all else equal, the unit price for a particular Good (economics), good ...
at the time of the booking and are quoted to the customer in advance, and receives a commission
In-Commission or commissioning may refer to:
Business and contracting
* Commission (remuneration), a form of payment to an agent for services rendered
** Commission (art), the purchase or the creation of a piece of art most often on behalf of anot ...
from each booking. Lyft is the second-largest ridesharing company
A ridesharing company (or ridehailing service) is a company (or service offered by a company) that, via websites and mobile apps, matches passengers with drivers of vehicles for hire that, unlike taxis, cannot legally be hailed from the street. ...
in the United States after Uber
Uber Technologies, Inc. is an American multinational transportation company that provides Ridesharing company, ride-hailing services, courier services, food delivery, and freight transport. It is headquartered in San Francisco, California, a ...
.[
]
History
Lyft was launched in the summer of 2012 by computer programmers Logan Green and John Zimmer as a service of Zimride, a long-distance intercity carpool
Carpooling is the sharing of Automobile, car journeys so that more than one person travels in a car, and prevents the need for others to have to drive to a location themselves. Carpooling is considered a Demand-Responsive Transport (DRT) serv ...
ing company focused on college transport that they founded in 2007 after Green shared rides from the University of California, Santa Barbara
The University of California, Santa Barbara (UC Santa Barbara or UCSB) is a Public university, public Land-grant university, land-grant research university in Santa Barbara County, California, United States. Tracing its roots back to 1891 as an ...
campus to visit his girlfriend in Los Angeles and was seeking an easier way to share rides.
In May 2013, the company changed its name from Zimride to Lyft. In July 2013, Lyft sold the original Zimride service to Enterprise Holdings
Enterprise Holdings, Inc. (doing business as Enterprise Mobility) is an American private holding company headquartered in Clayton, Missouri, in Greater St. Louis. It is the parent company of car rental agencies Enterprise Rent-A-Car, Nationa ...
, the parent company of Enterprise Rent-A-Car
Enterprise Rent-A-Car is an American car rental agency headquartered in Clayton, Missouri, in Greater St. Louis. Enterprise is the flagship brand of Enterprise Holdings, which also owns other agencies including Alamo Rent a Car and National ...
.
Lyft's marketing strategy included large pink furry mustaches that drivers attached to the front of their cars and encouraging riders to sit in the front seat and fist bump
A fist bump, also known as a bro fist, power five, a spud, or also commonly known as a safe is a gesture similar in meaning to a handshake or high five. A fist bump can also be a symbol of giving respect or approval, as well as companionship ...
with drivers upon meeting. In November 2014, the company distanced itself from the fist bump. In January 2015, Lyft introduced a small, glowing plastic dashboard mustache it called a "glowstache" as an alternative to the large fuzzy mustaches on the front of cars. The transition was to help overcome the resistance of some riders to arrive at destinations, such as business meetings, in a car with a giant mustache.
In August 2014, the company introduced shared transport.
In December 2017, Lyft expanded into Canada
Canada is a country in North America. Its Provinces and territories of Canada, ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the world's List of coun ...
, with operations in the Toronto
Toronto ( , locally pronounced or ) is the List of the largest municipalities in Canada by population, most populous city in Canada. It is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a p ...
, Hamilton
Hamilton may refer to:
* Alexander Hamilton (1755/1757–1804), first U.S. Secretary of the Treasury and one of the Founding Fathers of the United States
* ''Hamilton'' (musical), a 2015 Broadway musical by Lin-Manuel Miranda
** ''Hamilton'' (al ...
and Ottawa
Ottawa is the capital city of Canada. It is located in the southern Ontario, southern portion of the province of Ontario, at the confluence of the Ottawa River and the Rideau River. Ottawa borders Gatineau, Gatineau, Quebec, and forms the cor ...
metropolitan areas.
In March 2018, Lyft partnered with Allscripts on a platform allowing healthcare providers to arrange rides for patients who lack transportation to appointments with plans to roll out the service to 2,500 hospitals, 180,000 physicians, and approximately 7 million patients. Lyft acquired Motivate
Motivation is an internal state that propels individuals to engage in goal-directed behavior. It is often understood as a force that explains why people or animals initiate, continue, or terminate a certain behavior at a particular time. It i ...
, a bicycle-sharing system
A bicycle-sharing system, bike share program, public bicycle scheme, or public bike share (PBS) scheme, is a shared transport service where bicycles are available for shared use by individuals at low cost.
The programmes themselves include both ...
and the operator of Capital Bikeshare
Capital Bikeshare (also abbreviated CaBi) is a bicycle-sharing system that serves Washington, D.C., and certain counties of the Washington metropolitan area, larger metropolitan area. it had 700+ stations and more than 5,400 bicycles. The memb ...
and Citi Bike
Citi Bike is a privately owned public bicycle sharing system serving the New York City boroughs of the Bronx, Brooklyn, Manhattan, and Queens, as well as Jersey City, New Jersey, Jersey City and Hoboken, New Jersey. Named after lead sponsor Ci ...
, in November 2018. The company also announced plans to add 28,000 Citi Bikes and expand its service.
In March 2019, Lyft became a public company
A public company is a company whose ownership is organized via shares of share capital, stock which are intended to be freely traded on a stock exchange or in over-the-counter (finance), over-the-counter markets. A public (publicly traded) co ...
via an initial public offering
An initial public offering (IPO) or stock launch is a public offering in which shares of a company are sold to institutional investors and usually also to retail (individual) investors. An IPO is typically underwritten by one or more investm ...
, raising $2.34 billion at a valuation of $24.3 billion. The company set aside some shares to be given to long-time drivers.
In March 2020, Lyft acquired Halo Cars which pays drivers to display digital advertisements on their vehicles. In April 2020, during the COVID-19 pandemic in the United States
On December 31, 2019, China announced the discovery of a cluster of pneumonia cases in Wuhan. The first American case was reported on January 20, and United States Department of Health and Human Services, Health and Human Services Secreta ...
, Lyft laid off 982 employees and furloughed an additional 288 to reduce operating expenses. The company continued to offer scooters for rent in San Francisco, while Miami government asked Lyft to halt operations.
In August 2020, Lyft partnered with rental car company Sixt to provide users access rental cars, in exchange for a commission
In-Commission or commissioning may refer to:
Business and contracting
* Commission (remuneration), a form of payment to an agent for services rendered
** Commission (art), the purchase or the creation of a piece of art most often on behalf of anot ...
. Most of the rental cars are owned and operated by Sixt, with 85 locations in the U.S.
In December 2020, Lyft announced plans to launch a multi-city U.S. robotaxi service with Motional. Lyft sold its self-driving car division to Toyota
is a Japanese Multinational corporation, multinational Automotive industry, automotive manufacturer headquartered in Toyota City, Aichi, Japan. It was founded by Kiichiro Toyoda and incorporated on August 28, 1937. Toyota is the List of manuf ...
for $550 million in April 2021. The division had partnerships with General Motors
General Motors Company (GM) is an American Multinational corporation, multinational Automotive industry, automotive manufacturing company headquartered in Detroit, Michigan, United States. The company is most known for owning and manufacturing f ...
, NuTonomy, Ford Motor Company
Ford Motor Company (commonly known as Ford) is an American multinational corporation, multinational automobile manufacturer headquartered in Dearborn, Michigan, United States. It was founded by Henry Ford and incorporated on June 16, 1903. T ...
, GoMentum Station, and Magna International
Magna International Inc. is a Canadian parts manufacturer for automakers. It is one of the largest companies in Canada and was recognized on the 2020 ''Forbes'' Global 2000. The company is the largest automobile parts manufacturer in North Amer ...
. It also owned Blue Vision Labs, a London-based augmented reality
Augmented reality (AR), also known as mixed reality (MR), is a technology that overlays real-time 3D computer graphics, 3D-rendered computer graphics onto a portion of the real world through a display, such as a handheld device or head-mounted ...
startup, acquired in 2018 for $72 million.
In April 2022, Lyft announced an agreement to acquire PBSC Urban Solutions
Lyft Urban Solutions, formerly PBSC Urban Solutions and originally Public Bike System Company, is an international bicycle-sharing system equipment vendor with their headquarters based in Longueuil, Quebec. The company develops bicycle-sharing s ...
, a Canadian bike-share equipment and technology supplier. In November 2022, the company announced layoffs of approximately 700 employees, or about 13% of its staff.
In March 2023, David Risher was named CEO of the company.
In April 2023, the company announced layoffs of 1,076 corporate workers, or 26% of its staff. This came after job cuts announced in July and November 2022.
In September 2023, Lyft discontinued Lyft Rentals and stopped offering car rental services.
For the second quarter of 2024, Lyft posted its first GAAP profit in the company’s history.
On April 16, 2025, Lyft announced the acquisition of Free Now for €175 million, marking its first expansion into Europe
Europe is a continent located entirely in the Northern Hemisphere and mostly in the Eastern Hemisphere. It is bordered by the Arctic Ocean to the north, the Atlantic Ocean to the west, the Mediterranean Sea to the south, and Asia to the east ...
.
Criticism
Unwanted text messages
In November 2018, Lyft settled a class action suit filed in 2014 alleging that the company had sent large numbers of unwanted commercial text messages. In addition to $4 million in payments to consumers, the plaintiffs sought $1 million in legal fees.
See also
* Ride sharing privacy
References
External links
*
{{authority control
Transport companies established in 2012
2012 establishments in California
2019 initial public offerings
Android (operating system) software
Companies based in San Francisco
Companies listed on the Nasdaq
IOS software
Location-based software
Ridesharing companies of the United States