KeyBank is an American regional bank headquartered in
Cleveland
Cleveland is a city in the U.S. state of Ohio and the county seat of Cuyahoga County. Located along the southern shore of Lake Erie, it is situated across the Canada–U.S. maritime border and approximately west of the Ohio-Pennsylvania st ...
, Ohio, and the 27th
largest bank in the United States. Organized under the publicly traded KeyCorp, KeyBank was formed from the 1994 merger of the Cleveland-based Society Corporation, which operated Society National Bank, and the Albany-headquartered KeyCorp. The company today operates over 1,000 branches and 40,000 ATMs, mostly concentrated in the Midwest and Northeast United States, though also operates in the Pacific Northwest as well as in Alaska, Colorado, Texas and Utah.
History

KeyBank is the primary subsidiary of KeyCorp, which was formed in 1994 through the merger of Society Corporation of
Cleveland
Cleveland is a city in the U.S. state of Ohio and the county seat of Cuyahoga County. Located along the southern shore of Lake Erie, it is situated across the Canada–U.S. maritime border and approximately west of the Ohio-Pennsylvania st ...
, Ohio ("Society Bank") and KeyCorp ("Old KeyCorp") of
Albany, New York
Albany ( ) is the List of capitals in the United States, capital city of the U.S. state of New York (state), New York. It is located on the west bank of the Hudson River, about south of its confluence with the Mohawk River. Albany is the oldes ...
. The merger briefly made Key the 10th largest US bank.
Its roots trace back to the Commercial Bank of Albany in 1825 and Cleveland's Society for Savings, founded in 1849.
Society Corporation (Society National Bank)
Society For Savings originated in 1849 as a
mutual savings bank
A mutual savings bank is a financial institution chartered by a central or regional government, without capital stock, owned by its members who subscribe to a common fund. From this fund, claims, loans, etc., are paid. Profits after deductions ...
, founded by Samuel H. Mather. In 1867, the modest but growing bank built
Cleveland
Cleveland is a city in the U.S. state of Ohio and the county seat of Cuyahoga County. Located along the southern shore of Lake Erie, it is situated across the Canada–U.S. maritime border and approximately west of the Ohio-Pennsylvania st ...
's first
skyscraper
A skyscraper is a tall continuously habitable building having multiple floors. Most modern sources define skyscrapers as being at least or in height, though there is no universally accepted definition, other than being very tall high-rise bui ...
, the 10-story
Society for Savings Building
The Society for Savings Building, also known as the Society Corp. Building, is a high-rise building on Public Square, Cleveland, Public Square in Downtown Cleveland, Ohio, United States. The building was constructed in 1889, and stood as the tal ...
on
Public Square
A town square (or public square, urban square, city square or simply square), also called a plaza or piazza, is an open public space commonly found in the heart of a traditional town or city, and which is used for community gatherings. Relat ...
. Despite erecting the tallest structure between
New York and
Chicago
Chicago is the List of municipalities in Illinois, most populous city in the U.S. state of Illinois and in the Midwestern United States. With a population of 2,746,388, as of the 2020 United States census, 2020 census, it is the List of Unite ...
at the time, the bank largely eschewed expansion. That aspect is highlighted by the fact that when it celebrated its 100th anniversary in 1949, it still only had one office although it had over $200 million (~$ in ) in deposits. This conservatism helped the bank sidestep many depressions and financial panics. In 1958, Society converted from a mutual to a
public company
A public company is a company whose ownership is organized via shares of share capital, stock which are intended to be freely traded on a stock exchange or in over-the-counter (finance), over-the-counter markets. A public (publicly traded) co ...
, which enabled it to grow quickly by acquiring 12 community banks between 1958 and 1978 under the banner Society National Bank. It went through another growth spurt from 1979 to 1989, as it acquired dozens of small banks and completed four mergers worth one billion dollars, most notably Cleveland-based Central National Bank in 1986. In 1987, Society CEO Gordon E. Heffern retired and was succeeded by Robert W. Gillespie, who, although just 42, was a major figure and part of the office of the chairman for more than 5 years. Gillespie was also named chairman. Gillespie started as a teller with Society to earn money while he was finishing his graduate studies.
Society Corporation acquired
Toledo, Ohio
Toledo ( ) is a city in Lucas County, Ohio, United States, and its county seat. It is located at the western end of Lake Erie along the Maumee River. Toledo is the List of cities in Ohio, fourth-most populous city in Ohio and List of United Sta ...
-based Trustcorp in 1990 and holding company AmeriTrust Corporation, in September 1991. Ameritrust was the successor to Cleveland Trust Company, which was Ohio's largest bank during the 1940s through the late 1970s. The AmeriTrust deal established Society as a large regional bank. However, its footing became unsteady due to bad
real estate loan
In finance, a loan is the tender of money by one party to another with an agreement to pay it back. The recipient, or borrower, incurs a debt and is usually required to pay interest for the use of the money.
The document evidencing the deb ...
s, forcing the resignation of AmeriTrust chairman Jerry V. Jarrett in 1990. Moreover, Gillespie was able to outbid Society's larger rival,
National City Corp.
National City Corporation was a regional bank holding company based in Cleveland, Ohio, founded in 1845; it was once one of the ten largest banks in America in terms of deposits, mortgages and home equity lines of credit. Subsidiary National Ci ...
, which also bid for Cleveland Trust.
KeyCorp (KeyBank)
In 1825, New York Governor
DeWitt Clinton
DeWitt Clinton (March 2, 1769February 11, 1828) was an American politician and Naturalism (philosophy), naturalist. He served as a United States Senate, United States senator, as the mayor of New York City, and as the sixth governor of New York. ...
signed a bill chartering the Commercial Bank of Albany. In 1865, Commercial Bank was reorganized under the National Banking Act of 1864, and changed its name to National Commercial Bank of Albany. Over a hundred years passed before National Commercial merged with First Trust and Deposit of Syracuse to become First Commercial Banks in 1971, still a modest New York State bank with 89 offices. Victor J. Riley Jr. became president and CEO in 1973, and changed First Commercial's name to Key Bank Inc. in 1979.
Riley embarked on a plan to grow Key through acquisitions. From the mid-1970s to the early 1980s, it made numerous acquisitions throughout
upstate New York
Upstate New York is a geographic region of New York (state), New York that lies north and northwest of the New York metropolitan area, New York City metropolitan area of downstate New York. Upstate includes the middle and upper Hudson Valley, ...
. Beginning in the 1980s, Riley looked outside New York, expanding Key's footprint with an acquisition in
Maine
Maine ( ) is a U.S. state, state in the New England region of the United States, and the northeasternmost state in the Contiguous United States. It borders New Hampshire to the west, the Gulf of Maine to the southeast, and the Provinces and ...
, and eventually adding branches in
Massachusetts
Massachusetts ( ; ), officially the Commonwealth of Massachusetts, is a U.S. state, state in the New England region of the Northeastern United States. It borders the Atlantic Ocean and the Gulf of Maine to its east, Connecticut and Rhode ...
and
Vermont
Vermont () is a U.S. state, state in the New England region of the Northeastern United States. It borders Massachusetts to the south, New Hampshire to the east, New York (state), New York to the west, and the Provinces and territories of Ca ...
. However, by the mid-1980s, banking regulators in
New England
New England is a region consisting of six states in the Northeastern United States: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. It is bordered by the state of New York (state), New York to the west and by the ...
began looking askance at New York-based banks controlling the region's capital. That, coupled with increasing competition for acquisition targets, caused Riley to essentially abandon the Northeast. Instead, he began searching for prey in the Pacific Northwest. Riley found a target-rich environment in rural and underserved areas. He snapped up small banks in
Wyoming
Wyoming ( ) is a landlocked U.S. state, state in the Mountain states, Mountain West subregion of the Western United States, Western United States. It borders Montana to the north and northwest, South Dakota and Nebraska to the east, Idaho t ...
,
Idaho
Idaho ( ) is a landlocked U.S. state, state in the Pacific Northwest and Mountain states, Mountain West subregions of the Western United States. It borders Montana and Wyoming to the east, Nevada and Utah to the south, and Washington (state), ...
,
Utah
Utah is a landlocked state in the Mountain states, Mountain West subregion of the Western United States. It is one of the Four Corners states, sharing a border with Arizona, Colorado, and New Mexico. It also borders Wyoming to the northea ...
,
Washington and
Oregon
Oregon ( , ) is a U.S. state, state in the Pacific Northwest region of the United States. It is a part of the Western U.S., with the Columbia River delineating much of Oregon's northern boundary with Washington (state), Washington, while t ...
. He even went so far as to buy two banks in
Alaska
Alaska ( ) is a non-contiguous U.S. state on the northwest extremity of North America. Part of the Western United States region, it is one of the two non-contiguous U.S. states, alongside Hawaii. Alaska is also considered to be the north ...
, for which he was flogged in the media and in banking circles. Unorthodox strategy aside, Riley quintupled Key's assets from $3 billion to $15 billion in just four years between 1985 and 1990.
While the
early 1990s recession
The early 1990s recession describes the period of economic downturn affecting much of the Western world in the early 1990s. The impacts of the recession contributed in part to the 1992 U.S. presidential election victory of Bill Clinton over incum ...
rocked many banks, Key had ample capital. It bought the assets of two failed thrifts from the government: Empire Federal Savings and Loan and Goldome Savings Bank. In March 1992, it acquired Tacoma-based Puget Sound Bancorp for $807.2 million (~$ in ) to bolster its presence in Washington. Also in 1992, Key acquired Home Federal Savings of Fort Collins, its first move into
Colorado
Colorado is a U.S. state, state in the Western United States. It is one of the Mountain states, sharing the Four Corners region with Arizona, New Mexico, and Utah. It is also bordered by Wyoming to the north, Nebraska to the northeast, Kansas ...
. Key soon amassed nearly 700 banking offices.
The result was two separate banking networks united under a single corporate umbrella. However, this strategy actually worked well for Key. Not only was it insulated from regional economic downturns, but it avoided bad loans by lending primarily to customers in the areas it served. When Key acquired a bank, it retained most of the bank's personnel. Riley argued that a bank that entered new territory and "start(ed) shuffling people around" could not brand itself as a community bank.
By 1993, the rural strategy with local management and minimal technology made Key a very profitable bank. However, it was getting tougher for Riley and CFO William Dougherty to maintain their 15%
return on equity
The return on equity (ROE) is a measure of the profitability of a business in relation to its equity;
where:
: Jason Fernando (2023)"Return on Equity (ROE) Calculation and What It Means" Investopedia
Thus, ROE is equal to a fiscal year's net in ...
target and investors were cooling on Key stock after many high growth years. Key began testing a Vision 2001 computer system, which sped up and enhanced the loan process through faster credit scoring, loan servicing, and collection capabilities.
Society National Bank and KeyBank merger (1994)
Although Gillespie had built Society into a regional powerhouse in the
Midwest
The Midwestern United States (also referred to as the Midwest, the Heartland or the American Midwest) is one of the four census regions defined by the United States Census Bureau. It occupies the northern central part of the United States. It ...
, he wanted to vault the bank into the big leagues. He concluded Key, a bank with similar ambitions, was a suitable partner. Society and Key held talks in 1990 at Gillespie's prompting, but Riley decided to stay the course of smaller, more lucrative acquisitions with obvious synergies. Yet, news reports swirled that a possible merger was in the works in the fall of 1993. Key was the 29th largest U.S. bank with $26 billion in assets, while Society was the 25th largest with $32 billion in assets.
[ Both needed a merger to improve their prospects. For its part, Key needed a succession plan due to the lack of an obvious successor to the 62-year-old Riley. In one week in June 1993, the bench had become barren – Chief Banking Officer James Waterston, hired the year before, quit and publicly stated that he was frustrated with the pace of achieving his goal of running a large bank. The head of KeyBank of Washington, Hans Harjo, was pushed out over an apparent dispute to move its headquarters from ]Seattle
Seattle ( ) is the most populous city in the U.S. state of Washington and in the Pacific Northwest region of North America. With a population of 780,995 in 2024, it is the 18th-most populous city in the United States. The city is the cou ...
to Tacoma. It also became clear that Key had to undertake a technology infrastructure upgrade to connect its far-flung offices. Meanwhile, Society was in search of higher growth and longed to expand its presence outside of the so-called rust belt
The Rust Belt, formerly the Steel Belt or Factory Belt, is an area of the United States that underwent substantial Deindustrialization, industrial decline in the late 20th century. The region is centered in the Great Lakes and Mid-Atlantic (Uni ...
states of Ohio
Ohio ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Erie to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the ...
, Michigan
Michigan ( ) is a peninsular U.S. state, state in the Great Lakes region, Great Lakes region of the Upper Midwest, Upper Midwestern United States. It shares water and land boundaries with Minnesota to the northwest, Wisconsin to the west, ...
, and Indiana
Indiana ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Michigan to the northwest, Michigan to the north and northeast, Ohio to the east, the Ohio River and Kentucky to the s ...
.
The merger was announced in early October 1993. This time it was Riley who made the first move; he called Gillespie while recuperating at his Albany home after breaking his hip in a horse-riding accident in Wyoming. The two quickly sketched out the deal. The banks were roughly the same size in assets and had very little geographic overlap, so it was touted as an out-of-market merger in which few branches needed to be sold off. It created a $58 billion banking behemoth with a footprint that literally stretched from Portland, Maine
Portland is the List of municipalities in Maine, most populous city in the U.S. state of Maine and the county seat, seat of Cumberland County, Maine, Cumberland County. Portland's population was 68,408 at the 2020 census. The Portland metropolit ...
to Portland, Oregon
Portland ( ) is the List of cities in Oregon, most populous city in the U.S. state of Oregon, located in the Pacific Northwest region. Situated close to northwest Oregon at the confluence of the Willamette River, Willamette and Columbia River, ...
. Furthermore, the deal plugged many of the perceived holes for both partners. The soft-spoken Gillespie was just 49 and Society had cultivated a deep bench of lieutenants. More importantly, Society had the computer systems and technology expertise to combine the two banks, along with Chief Information Officer Allen J. Gula. Riley also lamented the modest Albany International Airport, which lost service from several major airlines in the 1980's and complicated air travel for Key executives. Ohio also had lower state taxes than New York. Lastly, Society had recently built Society Center (now Key Tower), a 947-foot skyscraper that was more commensurate with a major bank headquarters than the modest buildings used in Albany. These issues made Cleveland the preferable location for the merged bank's headquarters. Conversely, Key's brand was more recognizable.
The deal was structured as a merger of equals. The merged bank took the KeyCorp name, and operates under the charter of the old KeyCorp. However, Society was the nominal survivor; the merged bank was headquartered in Cleveland and retains Society's pre-1994 stock price history. The Society name continued to be used in Society's former footprint for an additional two more years before it was retired in June 1996 and the charters were merged.
Riley became chairman and CEO of the "new" KeyCorp, with Gillespie as president and chief operating officer
A chief operating officer (COO), also called chief operations officer, is an executive in charge of the daily operations of an organization (i.e. personnel, resources, and logistics). COOs are usually second-in-command immediately after the C ...
. Despite assurances from both Riley and Gillespie, the city of Albany and then-Governor Mario Cuomo
Mario Matthew Cuomo ( , ; June 15, 1932 – January 1, 2015) was an American lawyer and politician who served as the 52nd governor of New York for three terms, from 1983 to 1994. A member of the Democratic Party (United States), Democratic ...
openly fretted that the merger would be bad for the state capital since Key and its subsidiaries owned or leased more than 10% of Albany's commercial office space. By 2014, only about 225 non-branch employees were still based in Albany at the former KeyCorp Tower.
Society and Key completed the merger on March 1, 1994, after regulatory approval. Although it was touted as a merger of equals, Key and Society were an odd couple. As mentioned above, Key was a decentralized community bank combining two banking networks—an eastern network in New England and upstate New York and a western one in the Rockies and Pacific Northwest—within a single corporate structure. Society, in contrast, was a classic big-city commercial bank with a centralized structure largely concentrated in three states.
Riley planned to retire as CEO at the end of 1995. He decided to accelerate it by four months, however, instead stepping down on September 1, 1995. Gillespie took the helm as CEO and later chairman, allowing his protege Henry Meyer to become COO and later president.
Post-merger
While still integrating Society Bank and KeyBank, Gillespie attempted to turn Key into a financial services powerhouse. Between 1995 and 2001, Gillespie initiated nine significant acquisitions and 6 divestitures.
In late 1998, Key bought Cleveland-based brokerage firm, McDonald & Co. for $653 million (~$ in ) in stock. The McDonald acquisition was the largest non-banking deal in both size and impact on Key. McDonald was sold to the U.S. investment arm of UBS AG
UBS Group AG (stylized simply as UBS) is a multinational Investment banking, investment bank and financial services firm founded and based in Switzerland, with headquarters in both Zurich and Basel. It holds a strong foothold in all major fina ...
in 2007 for roughly $280 million (~$ in ). As a result, Key began processing all subsequent securities transactions under its new broker-dealer name, "KeyBanc Capital Markets Inc", in April 2007.
However, investors became wary of all the Gillespie-era deals. Some believed that Gillespie was making all the moves to cover up poor performance, although in hindsight that appears to be far from the truth. The concept was dubbed "burning the furniture", implying that Key would sell an asset to obfuscate earnings. For instance, Key sold its residential mortgage servicing to Countrywide Financial (now Bank of America Home Loans) in 1995, shareholder services in 1996, various chunks of the bank in 1997–1999 (i.e. Wyoming
Wyoming ( ) is a landlocked U.S. state, state in the Mountain states, Mountain West subregion of the Western United States, Western United States. It borders Montana to the north and northwest, South Dakota and Nebraska to the east, Idaho t ...
, Florida
Florida ( ; ) is a U.S. state, state in the Southeastern United States, Southeastern region of the United States. It borders the Gulf of Mexico to the west, Alabama to the northwest, Georgia (U.S. state), Georgia to the north, the Atlantic ...
, and Long Island
Long Island is a densely populated continental island in southeastern New York (state), New York state, extending into the Atlantic Ocean. It constitutes a significant share of the New York metropolitan area in both population and land are ...
), and credit card operations to The Associates in 2000 (which was quickly thereafter acquired by Citigroup
Citigroup Inc. or Citi (Style (visual arts), stylized as citi) is an American multinational investment banking, investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, t ...
).
But Gillespie was attempting to increase fee-income by acquiring high-growth businesses, including McDonald and equipment financing firm Leastec, and decreasing the exposure to the bank's shrinking population base in its primary footprint, so-called rust belt
The Rust Belt, formerly the Steel Belt or Factory Belt, is an area of the United States that underwent substantial Deindustrialization, industrial decline in the late 20th century. The region is centered in the Great Lakes and Mid-Atlantic (Uni ...
states such as Ohio
Ohio ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Erie to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the ...
, Michigan
Michigan ( ) is a peninsular U.S. state, state in the Great Lakes region, Great Lakes region of the Upper Midwest, Upper Midwestern United States. It shares water and land boundaries with Minnesota to the northwest, Wisconsin to the west, ...
, and Indiana
Indiana ( ) is a U.S. state, state in the Midwestern United States, Midwestern region of the United States. It borders Lake Michigan to the northwest, Michigan to the north and northeast, Ohio to the east, the Ohio River and Kentucky to the s ...
. Gillespie resigned from the CEO
A chief executive officer (CEO), also known as a chief executive or managing director, is the top-ranking corporate officer charged with the management of an organization, usually a company or a nonprofit organization.
CEOs find roles in variou ...
position on February 1, 2001, and then as chairman
The chair, also chairman, chairwoman, or chairperson, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the gro ...
at the annual meeting on May 17 during which he was replaced by Henry Meyer.
In October 2008, Key received approximately $2.5 billion (~$ in ) in investment from the Troubled Asset Relief Program
The Troubled Asset Relief Program (TARP) is a program of the United States government to purchase toxic assets and equity from financial institutions to strengthen its financial sector that was passed by Congress and signed into law by U.S. Presi ...
. In March 2011, Key was one of the last major banks to pay back TARP funds.
In May 2011, Key made history by naming Beth E. Mooney, previously the bank's president, as the first female chairman and CEO of a top 20 bank.
In January 2012, Key acquired 37 former HSBC Bank USA branches in Upstate New York
Upstate New York is a geographic region of New York (state), New York that lies north and northwest of the New York metropolitan area, New York City metropolitan area of downstate New York. Upstate includes the middle and upper Hudson Valley, ...
from First Niagara Bank for $110 million.
In May 2013, the company acquired mortgage servicing rights from Bank of America
The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
.
In January 2015, KeyBank participated in the construction debt financing syndicate behind the Balko Wind Project purchased from Apex Clean Energy by D.E. Shaw Renewable Investments.
First Niagara Bank and KeyBank merger
On July 29, 2016, KeyCorp acquired First Niagara Bank for $4.1 billion (~$ in ) in cash and stock. The deal strengthened Key's position in Upstate New York
Upstate New York is a geographic region of New York (state), New York that lies north and northwest of the New York metropolitan area, New York City metropolitan area of downstate New York. Upstate includes the middle and upper Hudson Valley, ...
and New England
New England is a region consisting of six states in the Northeastern United States: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. It is bordered by the state of New York (state), New York to the west and by the ...
, as well as entering Pennsylvania
Pennsylvania, officially the Commonwealth of Pennsylvania, is a U.S. state, state spanning the Mid-Atlantic (United States), Mid-Atlantic, Northeastern United States, Northeastern, Appalachian, and Great Lakes region, Great Lakes regions o ...
for the first time with a presence in both Philadelphia
Philadelphia ( ), colloquially referred to as Philly, is the List of municipalities in Pennsylvania, most populous city in the U.S. state of Pennsylvania and the List of United States cities by population, sixth-most populous city in the Unit ...
and Pittsburgh
Pittsburgh ( ) is a city in Allegheny County, Pennsylvania, United States, and its county seat. It is the List of municipalities in Pennsylvania#Municipalities, second-most populous city in Pennsylvania (after Philadelphia) and the List of Un ...
. The deal made Key one of the largest banks in Pittsburgh, and gave it branches that were once part of the crosstown rival National City Corp.
National City Corporation was a regional bank holding company based in Cleveland, Ohio, founded in 1845; it was once one of the ten largest banks in America in terms of deposits, mortgages and home equity lines of credit. Subsidiary National Ci ...
, which Key tried to acquire from PNC Financial Services
The PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 27 states and the District of Columbia, with 2,629 ...
following the National City acquisition by PNC
The National City acquisition by PNC was the deal by PNC Financial Services to acquire National City Corp. on October 24, 2008 following National City's untenable loan losses during the subprime mortgage crisis. The deal received much controversy ...
in 2008 before being outbid by First Niagara. As a result, KeyCorp now held much of the core of what had been Marine Midland Bank
Marine Midland Bank was an American bank formerly headquartered in Buffalo, New York, with several hundred branches throughout the state of New York (state), New York, Pennsylvania and two branches located in Seattle, Washington (state), Washing ...
, old KeyCorp's longtime rival. Five years earlier, First Niagara had acquired most of the upstate New York branch network of HSBC Bank USA, which had changed its name from Marine Midland in 1999; as mentioned above, Key had acquired 37 HSBC branches in 2012.
As part of the transaction, 18 First Niagara branches in Erie and Niagara Counties in New York were sold to Northwest Savings Bank for antitrust
Competition law is the field of law that promotes or seeks to maintain market competition by regulating anti-competitive conduct by companies. Competition law is implemented through public and private enforcement. It is also known as antitrust l ...
reasons.
Current day operations
KeyBank continues to play an important role in the regional economy of Cleveland, having 6,400 employees.
In April 2019, Keybank acquired Laurel Road. On May 13, 2019, it announced it would be opening its first tellerless branch in Boulder, Colorado
Boulder is a List of municipalities in Colorado#Home rule municipality, home rule city in Boulder County, Colorado, United States, and its county seat. With a population of 108,250 at the 2020 United States census, 2020 census, it is the most ...
. Instead of teller lines, the branch features private offices where clients can interact with bankers trained as "financial wellness consultants".
In September 2019, Christopher Gorman was appointed president. On May 1, 2020, Christopher M. Gorman assumed the role of Chairman, Chief Executive Officer, and President of KeyCorp bringing more than 30 years of financial services experience to his role.
In 2021, KeyBank originated 52,366 mortgages worth $25 billion (~$ in ).
KeyBank provided $21 Million in financing options for seniors in a senior housing initiative based in New York in June 2023. However, in May earlier that year, multiple groups claim that they broke a $16.5 billion promise.
Naming rights and sponsorships
KeyBank owns corporate naming rights
Naming rights are a financial transaction and form of advertising or memorialization where a corporation, person, or other entity purchases the right to name a facility, object, location, program, or event (most often sports venues), typical ...
to the following:
*KeyBank Center
KeyBank Center is a multipurpose indoor arena located in Buffalo, New York, United States. Originally known as Marine Midland Arena, the venue has since been named HSBC Arena and First Niagara Center. Home to the Buffalo Sabres of the Nation ...
in Buffalo, New York
Buffalo is a Administrative divisions of New York (state), city in the U.S. state of New York (state), New York and county seat of Erie County, New York, Erie County. It lies in Western New York at the eastern end of Lake Erie, at the head of ...
. Key acquired the naming rights
Naming rights are a financial transaction and form of advertising or memorialization where a corporation, person, or other entity purchases the right to name a facility, object, location, program, or event (most often sports venues), typical ...
as part of its purchase of First Niagara, which was then originally held by HSBC Bank USA through its rebranding of the former Marine Midland Bank
Marine Midland Bank was an American bank formerly headquartered in Buffalo, New York, with several hundred branches throughout the state of New York (state), New York, Pennsylvania and two branches located in Seattle, Washington (state), Washing ...
before selling off its upstate New York and Connecticut branches to First Niagara in 2011. The arena is home to the Buffalo Sabres
The Buffalo Sabres are a professional ice hockey team based in Buffalo, New York. The Sabres compete in the National Hockey League (NHL) as a member of the Atlantic Division (NHL), Atlantic Division in the Eastern Conference (NHL), Eastern Con ...
of the National Hockey League
The National Hockey League (NHL; , ''LNH'') is a professional ice hockey league in North America composed of 32 teams25 in the United States and 7 in Canada. The NHL is one of the major professional sports leagues in the United States and Cana ...
and the Buffalo Bandits
The Buffalo Bandits are an American professional box lacrosse team based in Buffalo, New York, that competes in the National Lacrosse League (NLL). The team plays its home games at KeyBank Center. The Bandits played in the Major Indoor Lacrosse L ...
of the National Lacrosse League
The National Lacrosse League (NLL) is a professional box lacrosse league in North America. The league comprises 14 teams8 in the United States and 6 in Canada. The NLL is headquartered in Philadelphia, Pennsylvania, Philadelphia, Pennsylvania.
...
.
*On April 11, 1995, the city of Seattle, Washington
Seattle ( ) is the List of municipalities in Washington, most populous city in the U.S. state of Washington (state), Washington and in the Pacific Northwest region of North America. With a population of 780,995 in 2024, it is the List of Unit ...
sold the naming rights to KeyCorp for $15.1 million, which renamed the Coliseum as KeyArena. In March 2009, the city and KeyCorp signed a new deal for a two-year term that ended December 31, 2010, at an annual fee of $300,000. The building maintained the KeyArena name until its 2018 closure for renovations and the building is now known as the Climate Pledge Arena
Climate Pledge Arena is a multi-purpose indoor arena in Seattle, Washington, United States. It is located north of downtown Seattle in the entertainment complex known as the Seattle Center, the site of the 1962 World's Fair, for which it was ...
.
KeyBank is a sponsor of:
* Akron RubberDucks - Official Bank of the Akron RubberDucks.
*Buffalo Sabres
The Buffalo Sabres are a professional ice hockey team based in Buffalo, New York. The Sabres compete in the National Hockey League (NHL) as a member of the Atlantic Division (NHL), Atlantic Division in the Eastern Conference (NHL), Eastern Con ...
- Official Bank & Private Bank of the Buffalo Sabres.
* Buffalo Bisons - Official Bank of the Buffalo Bisons.
*Seattle Mariners
The Seattle Mariners are an American professional baseball team based in Seattle. The Mariners compete in Major League Baseball (MLB) as a member club of the American League (AL) American League West, West Division. The team joined the American ...
- Official Bank of the Seattle Mariners.
*Villanova University
Villanova University is a Private university, private Catholic Church, Catholic research university in Villanova, Pennsylvania, United States. It was founded by the Order of Saint Augustine in 1842 and named after Thomas of Villanova, Saint Thom ...
- Official Bank of Villanova University Athletics.
*Pittsburgh Penguins
The Pittsburgh Penguins (colloquially known as the Pens) are a professional ice hockey team based in Pittsburgh. The Penguins compete in the National Hockey League (NHL) as a member of the Metropolitan Division in the Eastern Conference (NHL), E ...
- Official Bank of the Pittsburgh Penguins.
*Colorado Avalanche
The Colorado Avalanche (colloquially known as the Avs) are a professional ice hockey team based in Denver. The Avalanche compete in the National Hockey League (NHL) as a member of the Central Division (NHL), Central Division in the Western Con ...
- Official Banking Partner of the Colorado Avalanche.
*Denver Nuggets
The Denver Nuggets are an American professional basketball team based in Denver. The Nuggets compete in the National Basketball Association (NBA) as a member of the Northwest Division (NBA), Northwest Division of the Western Conference (NBA), W ...
- Official Banking Partner of the Denver Nuggets.
*Indiana Pacers
The Indiana Pacers are an American professional basketball team based in Indianapolis. The Pacers compete in the National Basketball Association (NBA) as a member of the Central Division (NBA), Central Division of the Eastern Conference (NBA), Ea ...
- Official Banking Partner of the Indiana Pacers.
*Portland Timbers
The Portland Timbers are an American professional Association football, soccer club based in Portland, Oregon. The Timbers compete in Major League Soccer (MLS) as a member of the Western Conference (MLS), Western Conference. The Timbers have p ...
- Official Banking Partner of the Portland Timbers.
See also
References
External links
*
{{Authority control
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