Ipsos Group
S.A. (; derived from the Latin expression, ) is a
multinational market research
Market research is an organized effort to gather information about target markets and customers. It involves understanding who they are and what they need. It is an important component of business strategy and a major factor in maintaining com ...
and consulting firm with headquarters in
Paris
Paris () is the Capital city, capital and List of communes in France with over 20,000 inhabitants, largest city of France. With an estimated population of 2,048,472 residents in January 2025 in an area of more than , Paris is the List of ci ...
,
France
France, officially the French Republic, is a country located primarily in Western Europe. Overseas France, Its overseas regions and territories include French Guiana in South America, Saint Pierre and Miquelon in the Atlantic Ocean#North Atlan ...
. The company was founded in 1975 by
Didier Truchot, Chairman of the company, and has been publicly traded on the
Paris Stock Exchange since 1 July 1999.
Since 1990, the Group has created or acquired numerous companies. In October 2011, Ipsos acquired
Synovate, resulting in an Ipsos organization that ranks as the world’s third largest research agency. As of 2023, Ipsos has offices in 89 countries, employing 19,500 people.
[Honomichl Global Top 25 ]
History
First years in France
Ipsos was founded in 1975 by
Didier Truchot, who had experience working in the
IFOP institute.
Truchot centered in offering services to the advertising and media companies and developed methods to measure the success of their campaigns, something new in France. The first of these methods was the Baromètre d'Affichage (BAF) in 1977, an instrument to analyse the effectiveness of billboard advertisements. It was followed by an instrument specific for media and, in 1979, the France des Cadres Actifs (FCA), which was used to determine reading habits of French executives.
Despite the success, the company's profitability remained at modest levels until the arrival of Jean-Marc Lech as co-chairman. From then on, it started to perform public opinion researches, another innovative activity in the French market. By the end of the '80s, it was the fifth largest media research company in France. The great activity of French policymakers at the time helped to strengthen the position of the company, especially the public opinion research sector.
European expansion
During the 1990s, Ipsos expanded, principally through acquisitions, to
Spain
Spain, or the Kingdom of Spain, is a country in Southern Europe, Southern and Western Europe with territories in North Africa. Featuring the Punta de Tarifa, southernmost point of continental Europe, it is the largest country in Southern Eur ...
,
Italy
Italy, officially the Italian Republic, is a country in Southern Europe, Southern and Western Europe, Western Europe. It consists of Italian Peninsula, a peninsula that extends into the Mediterranean Sea, with the Alps on its northern land b ...
,
Germany
Germany, officially the Federal Republic of Germany, is a country in Central Europe. It lies between the Baltic Sea and the North Sea to the north and the Alps to the south. Its sixteen States of Germany, constituent states have a total popu ...
, the
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
and
Central Europe
Central Europe is a geographical region of Europe between Eastern Europe, Eastern, Southern Europe, Southern, Western Europe, Western and Northern Europe, Northern Europe. Central Europe is known for its cultural diversity; however, countries in ...
, especially
Hungary
Hungary is a landlocked country in Central Europe. Spanning much of the Pannonian Basin, Carpathian Basin, it is bordered by Slovakia to the north, Ukraine to the northeast, Romania to the east and southeast, Serbia to the south, Croatia and ...
.
In 1992, the company was opened to private investment to improve its purchasing capital. The first new shareholder was Baring Private Equity. Truchot and Lech, the major shareholders, retained two-thirds of the company.
Global expansion
In the mid-'90s Ipsos was one of the most important research companies in Europe and decided to expand globally. Ipsos took on new investment partners, selling 40 percent of the company to Artemis Group, led by
François Pinault, and the
Amstar investment fund led by
Walter Butler.
In 1997, Ipsos entered into the
South America
South America is a continent entirely in the Western Hemisphere and mostly in the Southern Hemisphere, with a considerably smaller portion in the Northern Hemisphere. It can also be described as the southern Subregion#Americas, subregion o ...
n market with the acquisition of Novaction’s companies in Argentina, Brazil and Mexico. In 1998 it entered the
North America
North America is a continent in the Northern Hemisphere, Northern and Western Hemisphere, Western hemispheres. North America is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South Ameri ...
n market with the purchase of the American company ASI Market Research.
In 1999, Ipsos was listed on the Paris stock exchange. The successful offering enabled Artemis and Amstar to cash out on their investments and also gave Ipsos the possibility to continue its expansion. Then, it participated of the creation of an Internet audience research joint-venture, MMXI Europe, with the majority of shares held by partner Media Matrix and 20 percent by Ipsos. The company also took control of four subsidiaries of NFO Worldwide specializing in the formation of access panels. The expansion continued in
Asia
Asia ( , ) is the largest continent in the world by both land area and population. It covers an area of more than 44 million square kilometres, about 30% of Earth's total land area and 8% of Earth's total surface area. The continent, which ...
, South America and especially in North America (with the purchase of the Canadian company Angus Reid, renamed
Ipsos-Reid in 2000).
In 2009, Ipsos partnered with
Thomson Reuters
Thomson Reuters Corporation ( ) is a Canadian multinational corporation, multinational content-driven technology Conglomerate (company), conglomerate. The company was founded in Toronto, Ontario, Canada, and maintains its headquarters at 1 ...
to conduct multi-country polling on consumer topics, politics, and economic confidence. The results of the polls would be published on Reuters.
In 2011, Ipsos acquired
Aegis Group Plc's Synovate division.
On 30 October 2018 Ipsos announced that it acquired Synthesio, a Social Intelligence Suite that was named the leading global Social Listening platform by
Forrester Research since 2014.
Ben Page became Chief Executive in November 2021, replacing Didier Truchot, the founder, who remained as Chairman.
In February 2023, it was announced Ipsos had acquired the
New York-based business-to-business research company, Xperiti for an undisclosed amount.
Ipsos Australia
Ipsos Australia has existed since at least 2000, and has offices in
Melbourne
Melbourne ( , ; Boonwurrung language, Boonwurrung/ or ) is the List of Australian capital cities, capital and List of cities in Australia by population, most populous city of the States and territories of Australia, Australian state of Victori ...
,
Sydney
Sydney is the capital city of the States and territories of Australia, state of New South Wales and the List of cities in Australia by population, most populous city in Australia. Located on Australia's east coast, the metropolis surrounds Syd ...
,
Brisbane
Brisbane ( ; ) is the List of Australian capital cities, capital and largest city of the States and territories of Australia, state of Queensland and the list of cities in Australia by population, third-most populous city in Australia, with a ...
and
Perth
Perth () is the list of Australian capital cities, capital city of Western Australia. It is the list of cities in Australia by population, fourth-most-populous city in Australia, with a population of over 2.3 million within Greater Perth . The ...
. It runs
opinion poll
An opinion poll, often simply referred to as a survey or a poll, is a human research survey of public opinion from a particular sample. Opinion polls are usually designed to represent the opinions of a population by conducting a series of qu ...
s on a number of issues, such as community support for changing the date of
Australia Day
Australia Day is the official national day of Australia. Observed annually on 26 January, it marks the 1788 landing of the First Fleet and raising of the Flag of Great Britain, Union Flag of Great Britain by Arthur Phillip at Sydney Cove, a ...
, moving away from
coal
Coal is a combustible black or brownish-black sedimentary rock, formed as rock strata called coal seams. Coal is mostly carbon with variable amounts of other Chemical element, elements, chiefly hydrogen, sulfur, oxygen, and nitrogen.
Coal i ...
,
Australia becoming a republic, the effects of the
COVID-19 pandemic
The COVID-19 pandemic (also known as the coronavirus pandemic and COVID pandemic), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), began with an disease outbreak, outbreak of COVID-19 in Wuhan, China, in December ...
on young people's mental health, and, until 2019, political preferences.
The results of Ipsos polls in Australia are published in ''
The Sydney Morning Herald
''The Sydney Morning Herald'' (''SMH'') is a daily Tabloid (newspaper format), tabloid newspaper published in Sydney, Australia, and owned by Nine Entertainment. Founded in 1831 as the ''Sydney Herald'', the ''Herald'' is the oldest continuous ...
'' (''SMH''), ''
The Age
''The Age'' is a daily newspaper in Melbourne, Australia, that has been published since 1854. Owned and published by Nine Entertainment, ''The Age'' primarily serves Victoria (Australia), Victoria, but copies also sell in Tasmania, the Austral ...
'' and the ''
Australian Financial Review'' (''AFR'').
However, following a shock result of the
2019 Australian federal election, when the
Coalition
A coalition is formed when two or more people or groups temporarily work together to achieve a common goal. The term is most frequently used to denote a formation of power in political, military, or economic spaces.
Formation
According to ''A G ...
won the election against all of the opinion polls' predictions, the
Nine Entertainment group, which owns the ''SMH'', ''Age'' and ''AFR'', decided to discontinue its relationship with Ipsos. Since then and the newspapers have not reported any political polling, but continue to report the results of other Ipsos polls.
[
]
KnowledgePanel
Ipsos polls in the United States are conducted through a probability-based online panel known as KnowledgePanel, which contains about 60,000 members as potential respondents. It relies on address-based sampling to recruit respondents, with its sampling frame provided by the United States Postal Service
The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or simply the Postal Service, is an independent agencies of the United States government, independent agency of the executive branch of the federal governmen ...
's Delivery Sequence File. A random sample of households is invited to join the panel through mail or telephone. Polls themselves are conducted online in a single-mode fashion, with Ipsos providing respondents access to the internet if needed. Demographic information about each respondent is collected initially, which is then used to deliver polls through a custom sampling method depending on the poll's target population. Sampling is conducted on the entire panel for general population polls, and stratified samples are utilized for narrower focuses. Respondents are incentivized for the surveys they complete.
Survey results are weighted for demographic variables with the U.S. Census's Current Population Survey and American Community Survey
The American Community Survey (ACS) is an annual demographics survey program conducted by the United States Census Bureau. It regularly gathers information previously contained only in the long form of the United States census, decennial census ...
.
Financial performance
Ipsos revenues totaled €1,785.3 million in 2015, with an organic growth rate of −1%. In 2014, Ipsos derived 44% of its revenue from the EMEA region ( Europe, the Middle East and Africa), 39% from the Americas
The Americas, sometimes collectively called America, are a landmass comprising the totality of North America and South America.''Webster's New World College Dictionary'', 2010 by Wiley Publishing, Inc., Cleveland, Ohio. When viewed as a sing ...
region, and 17% from the Asia-Pacific region.
Top 10 of the Market Research Sector 2019
Source: ESOMAR Global Market Research Report 2019
Subsidiaries
* Ipsos MORI
* Ipsos Reid
* Ipsos Strategy3
* Ipsos Alfacom
* Ipsos Apoyo
* Ipsos Archway
* Ipsos ASI
* Ipsos Bimsa
* Ipsos Connect
* Ipsos Healthcare
* Ipsos Insight
* Ipsos Interactive Services
* Ipsos Loyalty
* Ipsos Marketing
* Ipsos Markinor (Ipsos South Africa)
* Ipsos MRBI
* Ipsos Novaction
* Ipsos Observer
* Ipsos Public Affairs
* Ipsos RDA
* Ipsos UU
* Ipsos Vantis
* Livra.com
* Karian and Box
Polling accuracy
During the 2021–2022 United States election cycle, in the last 21 days before each election, Ipsos polls only correctly predicted winners 17% of the time, according to a FiveThirtyEight analysis of elections for state governor, U.S. Senate, and House of Representatives.
References
External links
Official website
{{Authority control
Consulting firms established in 1975
Market research companies of France
Public opinion research companies
Research and analysis firms of France
French companies established in 1975
Companies listed on Euronext Paris
Opinion polling in Australia