An information professional or information specialist is someone who collects, records, organises, stores, preserves, retrieves, and disseminates printed or digital information. The service delivered to the client is known as an information service.
The versatile term "information professional" is used to describe similar and sometimes overlapping professions, such as
librarian
A librarian is a person who professionally works managing information. Librarians' common activities include providing access to information, conducting research, creating and managing information systems, creating, leading, and evaluating educat ...
s,
archivist
An archivist is an information professional who assesses, collects, organizes, preserves, maintains control over, and provides access to records and archives determined to have long-term value. The records maintained by an archivist can cons ...
s,
information managers,
information systems
An information system (IS) is a formal, sociotechnical, organizational system designed to collect, process, store, and distribute information. From a sociotechnical perspective, information systems comprise four components: task, people, structu ...
specialists ,
information scientists,
records managers,
[ and information consultants, but terminology differs among sources and organisations.][ Information professionals work in a variety of private, public, and academic institutions, or independently.
]
Skills
Since the term information professional is broad, the skills required for this profession are also varied. A Gartner
Gartner, Inc. is an American research and advisory firm focusing on business and technology topics. Gartner provides its products and services through research reports, conferences, and consulting. Its clients include large corporations, gover ...
report in 2011 pointed out that "Professional roles focused on information management will be different to that of established IT roles. An 'information professional' will not be one type of role or skill set, but will in fact have a number of specializations". Thus, an information professional can possess a variety of different skills, depending on the sector in which the person is employed.
Some essential cross-sector skills are:
* IT skills, such as word-processing and spreadsheet
A spreadsheet is a computer application for computation, organization, analysis and storage of data in tabular form. Spreadsheets were developed as computerized analogs of paper accounting worksheets. The program operates on data entered in c ...
s, digitisation
Digitization is the process of converting information into a Digital data, digital (i.e. computer-readable) format.Collins Dictionary. (n.d.). Definition of 'digitize'. Retrieved December 15, 2021, from https://www.collinsdictionary.com/dicti ...
skills, and conducting Internet searches, together with skills loan systems, database
In computing, a database is an organized collection of data or a type of data store based on the use of a database management system (DBMS), the software that interacts with end users, applications, and the database itself to capture and a ...
s, content management
Content management (CM) are a set of processes and technologies that support the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referre ...
systems, and specially designed programmes and packages.
* Customer service
Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer service is often practiced in a way that reflects the strategies and values of a firm, and ...
. An information professional should have the ability to address the information needs of customers.
* Language proficiency
Language proficiency is the ability of an individual to use language with a level of accuracy which transfers meaning in production and comprehension.
Definition
There is no singular definition of language proficiency: while certain groups limit ...
. This is essential in order to manage the information at hand and deal with customer needs.
* Soft skills
Soft skills, also known as power skills, common skills, essential skills, or core skills, are psychosocial skills generally applicable to all professions. These include critical thinking, problem solving, public speaking, professional writing, t ...
. These include skills such as negotiating, conflict resolution
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of Conflict (process), conflict and Revenge, retribution. Committed group members attempt to resolve group conflicts by actively co ...
, and time management
Time management is the process of planning and exercising conscious control of time spent on specific activities—especially to increase effectiveness, efficiency and productivity.
Time management involves demands relating to work, social ...
.
* Management training. An information professional should be familiar with notions such as strategic planning
Strategic planning is the activity undertaken by an organization through which it seeks to define its future direction and makes decisions such as resource allocation aimed at achieving its intended goals. "Strategy" has many definitions, but it ...
and project management
Project management is the process of supervising the work of a Project team, team to achieve all project goals within the given constraints. This information is usually described in project initiation documentation, project documentation, crea ...
.
Moreover, an information professional should be skilled in planning and using relevant systems, in capturing and securing information, and in accessing it to deliver service whenever the information is required.
Associations
Most countries have a professional association who oversee the professional and academic standards of librarians and other information professionals. There are also international associations related to LIS (library and information science
Library and information science (LIS)Library and Information Sciences is the name used in the Dewey Decimal Classification for class 20 from the 18th edition (1971) to the 22nd edition (2003). are two interconnected disciplines that deal with inf ...
), the most prominent of which is the (IFLA). In many countries, LIS courses are accredited by the relevant professional association, as the American Library Association
The American Library Association (ALA) is a nonprofit organization based in the United States that promotes libraries and library education internationally. It is the oldest and largest library association in the world.
History 19th century ...
(ALA) in the USA, the Chartered Institute of Library and Information Professionals
The Chartered Institute of Library and Information Professionals (CILIP, pronounced ) is a professional body for librarians, information specialists and knowledge management, knowledge managers in the United Kingdom.
It was established in 20 ...
(CILIP) in the UK, and the Australian Library and Information Association
The Australian Library and Information Association (ALIA), formerly the Australian Institute of Librarians and Library Association of Australia, is the peak professional organisation for the Australian library and information services sector. ...
(ALIA) in Australia.
Qualifications
Educational institutions around the world offer academic degrees, or degrees on related subjects such as Archival Studies, Information Systems, Information Management
Information management (IM) is the appropriate and optimized capture, storage, retrieval, and use of information. It may be personal information management or organizational. Information management for organizations concerns a cycle of organiz ...
, and Records Management. Some of the institutions offering information science education refer to themselves as an iSchool, such as the CiSAP (Consortium of iSchools Asia Pacific, founded 2006) in Asia and the iSchool Caucus in the USA. There are also online e-learning
Educational technology (commonly abbreviated as edutech, or edtech) is the combined use of computer hardware, software, and educational theory and practice to facilitate learning and teaching. When referred to with its abbreviation, "EdTech" ...
resources, some of which offer certification for information professionals.
Africa
Information development in Africa started later than in other continents, mainly due to a lack of internet access, expertise and resources to manage digital infrastructure, and "opportunities for capacity development and knowledge-sharing".
Nowadays, academic degrees in information studies are available at many universities of African countries, such as the University of Pretoria
The University of Pretoria (, ) is a multi-campus public university, public research university in Pretoria, the administrative and ''de facto'' capital of South Africa. The university was established in 1908 as the Pretoria campus of the Johan ...
(South Africa), University of Nairobi
The University of Nairobi (uonbi or UoN; ) is a college, collegiate research university based in Nairobi and is the largest List of universities and colleges in Kenya, university in Kenya. Although its history as an educational institution dat ...
(Kenya), Makerere University
Makerere University (; Mak) is Uganda's largest and oldest institution of higher learning, first established as a technical school in 1922, and the oldest currently active university in East Africa. It became an independent national university in ...
(Uganda), University of Botswana (Botswana), and University of Nigeria (Nigeria).
Asia
LIS-related studies are available in more than 30 Asian countries. Some examples listed by iSchools Inc. are the University of Hong Kong
The University of Hong Kong (HKU) is a public research university in Pokfulam, Hong Kong. It was founded in 1887 as the Hong Kong College of Medicine for Chinese by the London Missionary Society and formally established as the University of ...
, University of Tsukuba
is a List of national universities in Japan, national research university located in Tsukuba, Ibaraki Prefecture, Ibaraki, Japan.
The university has 28 college clusters and schools with around 16,500 students (as of 2014). The main Tsukuba ca ...
, Japan, Yonsei University
Yonsei University () is a Private university, private Christian university, Christian research university located in Seoul, South Korea. Yonsei is one of the three most prestigious universities in the country, part of a group referred to as SK ...
, South Korea, National Taiwan University
National Taiwan University (NTU; zh, t=國立臺灣大學, poj=Kok-li̍p Tâi-oân Tāi-ha̍k, p=, s=) is a National university, national Public university, public research university in Taipei, Taiwan. Founded in 1928 during Taiwan under J ...
and Wuhan University
Wuhan University (WHU; 武汉大学) is a key comprehensive public university in Wuhan, Hubei, China. It is directly affiliated with and funded by the Ministry of Education of the People's Republic of China, Ministry of Education of China. The un ...
, China.
Australasia
The Australian Library and Information Association
The Australian Library and Information Association (ALIA), formerly the Australian Institute of Librarians and Library Association of Australia, is the peak professional organisation for the Australian library and information services sector. ...
(ALIA) lists six schools offering undergraduate and postgraduate accredited university courses for "Librarian and Information Specialists" on their website.
In New Zealand, the Open Polytechnic of New Zealand and the Victoria University of Wellington
Victoria University of Wellington (), also known by its shorter names "VUW" or "Vic", is a public university, public research university in Wellington, New Zealand. It was established in 1897 by Act of New Zealand Parliament, Parliament, and w ...
offer undergraduate and postgraduate degree courses for information professionals.
Europe
The majority of European countries have universities, colleges, or schools which offer bachelor's degrees in LIS studies. Over 40 universities offer master's degrees in LIS-related fields, and many institutions, such as the Swedish School of Library and Information Science at the University of Borås (Sweden), the University of Barcelona
The University of Barcelona (official name in ; UB), formerly also known as Central University of Barcelona (), is a public research university located in the city of Barcelona, Catalonia, Spain. It was established in 1450. With 76,000 students, ...
(Spain), Loughborough University
Loughborough University (abbreviated as ''Lough'' or ''Lboro'' for Post-nominal letters, post-nominals) is a public university, public research university in the market town of Loughborough, Leicestershire, England. It has been a university sinc ...
(UK), and Aberystwyth University
Aberystwyth University () is a Public university, public Research university, research university in Aberystwyth, Wales. Aberystwyth was a founding member institution of the former federal University of Wales. The university has over 8,000 stude ...
(Wales, UK) also offer PhD
A Doctor of Philosophy (PhD, DPhil; or ) is a terminal degree that usually denotes the highest level of academic achievement in a given discipline and is awarded following a course of graduate study and original research. The name of the deg ...
degrees.
North America
Information studies and degrees are available at numerous academic institutions throughout the U.S. and Canada. U.S. professional associations, together with their European counterparts, have undertaken many educational initiatives and pioneered many advances in the field of Information studies, such as increased interdisciplinarity and more effective delivery of distance learning.
The Association for Intelligent Information Management, based in Silver Spring, Maryland
Silver Spring is a census-designated place (CDP) in southeastern Montgomery County, Maryland, United States, near Washington, D.C. Although officially Unincorporated area, unincorporated, it is an edge city with a population of 81,015 at the 2020 ...
, offers a qualification called Certified Information Professional (CIP), earned upon passing an examination, with certification remaining valid for three years.[
]
South America
There are many schools and colleges in Latin America
Latin America is the cultural region of the Americas where Romance languages are predominantly spoken, primarily Spanish language, Spanish and Portuguese language, Portuguese. Latin America is defined according to cultural identity, not geogr ...
, which offer courses in Library Science, Archival Studies, and Information Studies, however these subjects are taught completely separately.
See also
* Archival science
Archival science, or archival studies, is the study and theory of building and Curator, curating archives, which are collections of documents, Sound recording and reproduction, recordings, photographs and various other materials in physical or di ...
* Association of UK Media Librarians
* Education for librarianship
* Information retrieval
Information retrieval (IR) in computing and information science is the task of identifying and retrieving information system resources that are relevant to an Information needs, information need. The information need can be specified in the form ...
* Information school
An information school (sometimes abbreviated I-school or iSchool) is a university-level institution committed to understanding the role of information in nature and human endeavors. Synonyms include school of information, department of informat ...
* Information scientist
* International Society for Knowledge Organization
The International Society for Knowledge Organization, or ISKO, is a professional association for scholars of knowledge organization, knowledge structures, classification studies, and information organization and structure.
Publications
The Soc ...
(ISKO)
* Library and information science
Library and information science (LIS)Library and Information Sciences is the name used in the Dewey Decimal Classification for class 20 from the 18th edition (1971) to the 22nd edition (2003). are two interconnected disciplines that deal with inf ...
* List of library associations
* UKSG
References
Further reading
*
*
External links
* World List of schools and departments of information science, information management and related disciplines
{{DEFAULTSORT:Information Professional
Education and training occupations
Library occupations
Information science