The Hartford Line is a
commuter rail
Commuter rail, or suburban rail, is a passenger rail transport service that primarily operates within a metropolitan area, connecting commuters to a central city from adjacent suburbs or commuter towns. Generally commuter rail systems are co ...
service between
New Haven, Connecticut
New Haven is a city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut and is part of the New York City metropolitan area. With a population of 134,023 ...
, and
Springfield, Massachusetts, using the
Amtrak
The National Railroad Passenger Corporation, doing business as Amtrak () , is the national passenger railroad company of the United States. It operates inter-city rail service in 46 of the 48 contiguous U.S. States and nine cities in Canada ...
-owned
New Haven–Springfield Line. The project is a joint venture between the states of
Connecticut
Connecticut () is the southernmost state in the New England region of the Northeastern United States. It is bordered by Rhode Island to the east, Massachusetts to the north, New York to the west, and Long Island Sound to the south. Its cap ...
and
, with support from the federal government as well.
CT Rail-branded trains provide service along the corridor, and riders can use Hartford Line tickets to travel on board most Amtrak trains along the corridor at the same prices. The service launched on June 16, 2018.
Operation
Fares and service

The
Connecticut Department of Transportation
The Connecticut Department of Transportation (often referred to as CTDOT and occasionally ConnDOT, or CDOT) is responsible for the development and operation of highways, railroads, mass transit systems, ports and waterways in Connecticut. (ConnDOT) provides commuter train service on the line under its new ''
CTrail'' branding; these trains are currently operated by
TransitAmerica Services and Alternate Concepts Inc., operating as a
joint venture
A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to acce ...
, under a 5-year, $45 million contract.
Amtrak also operates
intercity rail trains on this corridor; Amtrak fares along the corridor are equal to their CTrail equivalents, and passengers can use CTrail tickets to ride Amtrak’s
Hartford Line trains. (The only Amtrak train on the corridor that does not participate is the once-daily ).
Tickets from New Haven to Hartford are $8 and from New Haven to Springfield $12.75, both roughly half as much as what Amtrak's fares were before Hartford Line service began in June 2018. Discounts for bulk purchases of tickets and commuter passes are also offered. CTrail tickets can be purchased at ticket vending machines (TVMs) at all stations. Alternatively for Amtrak operated trains, local tickets at the same price as CTrail can be purchased from Amtrak’s ticket windows at New Haven, Hartford, and Springfield or online. Passengers boarding an Amtrak Hartford Line train at Windsor must pre-purchase an Amtrak ticket before boarding over the phone or online on a smart phone or mobile device to avoid an onboard surcharge. The ticket machine at Windsor Locks was installed by November 2018, with Windsor installed in 2019.
Nine round-trips on weekdays are operated under the CTrail brand, with four New Haven–Hartford round-trips, and five New Haven–Springfield round-trips. Amtrak provides an additional eight New Haven-Springfield round-trips, two of which were added to the schedule upon launch of the Hartford Line in June 2018. Amtrak’s eight round-trips include all of their local 400 series Hartford Line trains and their ''
Northeast Regional'' through trains that terminate in Springfield. This makes for a total of seventeen round-trips between New Haven and Hartford, thirteen of which operate the full line to Springfield. On weekends and holidays, CTrail operates two New Haven–Hartford round-trips and four New Haven–Springfield round-trips; along with Amtrak's pre-existing schedule, making for a total of twelve-thirteen round-trips offered on weekends and holidays.
On September 14, 2020, Amtrak began requiring reserved tickets for Springfield-terminating ''Northeast Regional'' trains as part of a new policy requiring reservations for all ''Northeast Regional'' trips. Fares for these trips remained the same as other Hartford Line trains.
Ridership
On June 18, 2018, Connecticut Governor
Dannel Malloy announced that the line carried 21,850 riders over opening weekend, with 10,300 on Saturday, June 16, and 11,550 on Sunday. On June 26, it was announced that 10,719 customers rode the line during the first full week of operation, June 18 to 24. Average daily ridership has exceeded initial projections, with an estimated 2,400 daily passengers on weekdays and 1,200 on weekends. The line carried its millionth passenger during the
Thanksgiving
Thanksgiving is a national holiday celebrated on various dates in the United States, Canada, Grenada, Saint Lucia, Liberia, and unofficially in countries like Brazil and Philippines. It is also observed in the Netherlander town of Leiden ...
holiday in November 2019.
Connecting services
Connecting bus service is available to
CT Transit
CTtransit (styled as CT ''transit'') is a bus system serving much of the U.S. state of Connecticut and is a division of that state's Department of Transportation. CTtransit provides bus service via contract providers for seven different ...
regional buses at New Haven and Hartford stations and to
Pioneer Valley Transit Authority
The Pioneer Valley Transit Authority (PVTA) oversees and coordinates public transportation in the Pioneer Valley of Western Massachusetts. Currently the PVTA offers fixed-route bus service as well as paratransit service for the elderly and disa ...
buses at Springfield. Shuttle bus service is also available between Hartford station and
Bradley International Airport. Although Windsor Locks station is geographically the closest Hartford Line station to the airport, Hartford station is the official connection point for rail-bus-airport transfers due to the limited facilities and low level platform at Windsor Locks.
Rolling stock

In December 2017, Connecticut signed an agreement to lease 16
MBB coaches from the
Massachusetts Bay Transportation Authority
The Massachusetts Bay Transportation Authority (abbreviated MBTA and known colloquially as "the T") is the public agency responsible for operating most public transportation services in Greater Boston, Massachusetts. The MBTA transit network i ...
for three years, at a cost of $4.54 million, with options to extend the lease for up to three more years.
The 16 cars are operated in four-car consists in a
push-pull configuration with
GP40-3H locomotives transferred over from
Shore Line East.
The railcars required significant repair and repainting before entering service, leading the Connecticut DOT to request $2.3 million from the state legislature in April 2018.
On June 12, 2018, the Connecticut DOT published a press release stating that the
Federal Railroad Administration
The Federal Railroad Administration (FRA) is an agency in the United States Department of Transportation (DOT). The agency was created by the Department of Transportation Act of 1966. The purpose of the FRA is to promulgate and enforce rail s ...
had reversed its decision on allowing the Connecticut DOT to operate Hartford Line trains with non-
accessible bathrooms until new ones are installed, saying "...the bathrooms must now remain locked until the modifications are complete and one accessible restroom per consist is available."
However, on August 10, 2018, CTDOT announced that the FRA had again reversed its decision after receiving a complaint stating the closure of the bathrooms to comply with
Americans with Disabilities Act
The Americans with Disabilities Act of 1990 or ADA () is a civil rights law that prohibits discrimination based on disability. It affords similar protections against discrimination to Americans with disabilities as the Civil Rights Act of 19 ...
(ADA) violated the rights of other individuals, including those with
Crohn's disease. CTDOT opened the restrooms on August 13, 2018 and claims all conversions for accessibility will be completed by mid-2019. Amtrak trains already have fully accessible restrooms on board.
Connecticut plans to buy new equipment for the Hartford Line as a bulk purchase with
Metro-North Railroad's
Danbury and
Waterbury branches after about five years of operation,
although replacing the leased equipment with the current Shore Line East
Mafersa coaches that will be displaced by the
Kawasaki
Kawasaki ( ja, 川崎, Kawasaki, river peninsula, links=no) may refer to:
Places
*Kawasaki, Kanagawa, a Japanese city
**Kawasaki-ku, Kawasaki, a ward in Kawasaki, Kanagawa
**Kawasaki City Todoroki Arena
**Kawasaki Stadium, a multi-sport stadium
*K ...
M8s remains an option.
Roster
Stations
All stations are
ADA-compliant.
History
Background
During the mid-1980s, due to the high cost of operating the New Haven–Springfield Line and the competing newly-constructed expressways, Amtrak removed of track, turning the line from a double-track line to a line with a single track with passing sidings.
Of the between New Haven and Springfield, of double track and of single track were left.
In 1994, the Connecticut Department of Transportation (ConnDOT) conducted a feasibility study for a New Haven–Hartford service which envisaged three trips in the morning and three in the afternoon. It estimated that capital costs would be $4.4 million and that it would require an annual subsidy of $2.5 million. Ridership was projected at 1,000 per day. A revised and expanded proposal in 2001 contemplated service to Springfield and hourly service, with half-hourly service during peak periods. This would require $249 million in capital costs, both for rolling stock and to restore double tracking to the line. The service would require a yearly subsidy of $13 million but would carry 1,800–2,000 passengers daily.
Various delays initially prevented the service. One source was a lack of widespread support in the New Haven region. Although reestablishing service was briefly mentioned in the South Central Regional Council of Government's January 2001 Long Range Mobility Plan, it was not until 2003 that the commuter service provision began to be consistently listed among key transportation priorities in the annual Greater New Haven Chamber of Commerce ''Legislative Agenda''.
The ''New Haven–Hartford–Springfield Commuter Rail Implementation Study'', released in 2005 by ConnDOT, recommended half-hour peak service, with new stations at
North Haven/
Hamden,
Newington, and
Enfield. No action was taken following the study, as proposed schedules did not link well with those of the
New Haven Line
The Metro-North Railroad New Haven Line is a commuter rail line running from New Haven, Connecticut to New York City. It joins the Harlem Line at Mount Vernon, New York and continues south to Grand Central Terminal in Manhattan. The New Hav ...
and ridership projections were low (particularly for northbound morning and southbound evening trips).
Plan
The plan called for the improvement of existing stations and the construction of new stations along the line. To facilitate frequent and bi-directional service, the line incorporates newly installed
double track totaling
as well as of new
passing sidings. Five new
interlocking
In railway signalling, an interlocking is an arrangement of signal apparatus that prevents conflicting movements through an arrangement of tracks such as junctions or crossings. The signalling appliances and tracks are sometimes collectively ...
s were built and new signal systems were installed, including the installation of
Positive Train Control
Positive train control (PTC) is a family of automatic train protection systems deployed in the United States. Most of the United States' national rail network mileage has a form of PTC. These systems are generally designed to check that trains ...
. Bridges and culverts on the line have been repaired, rehabilitated or replaced.
Funding
In January 2010, $40 million of stimulus funds were approved to double-track of the corridor under the
American Recovery & Reinvestment Act. In July 2010, Governor
Jodi Rell asked the Connecticut State Bond Commission to authorize borrowing $260 million in an effort to attract additional federal matching funds, to double-track the remainder of the corridor, construct freight sidings, and improve signaling. These upgrades, together with new rolling stock, should allow for two-way service during peak hours at speeds of up to . On August 17, 2010, Connecticut lawmakers authorized borrowing the $260 million.
On October 25, 2010, Governor Rell announced that Connecticut received an additional $120.9 million in funds from the federal government to fund the double tracking of the remainder of the line south of Hartford as well as station improvements in
Wallingford,
Meriden,
Berlin
Berlin is Capital of Germany, the capital and largest city of Germany, both by area and List of cities in Germany by population, by population. Its more than 3.85 million inhabitants make it the European Union's List of cities in the European U ...
and Hartford.

As of April 2011, Connecticut State officials had applied for $227 million from the federal government that would complete track improvements between Hartford and Springfield, Massachusetts. ConnDOT applied for the money to the Federal Railroad Administration, part of $2.4 billion that Florida governor
Rick Scott
Richard Lynn Scott ( Myers, born December 1, 1952) is an American politician serving as the junior United States senator from Florida since 2019. A member of the Republican Party, he was the 45th governor of Florida from 2011 to 2019.
Scott ...
rejected because of the spending it would require from his budget. In May 2011, Connecticut was awarded $30 million for track improvements in Hartford.
On August 15, 2012, the Federal Railroad Administration (FRA) granted a Finding of No Significant Impact (FONSI) on the line's environmental assessment, a major step towards the obligation of $121 million in federal funding for the line.
In February 2017, the state approved an additional $50 million in bonded funds for the project. The money will support design of the rebuilt Windsor and Windsor Locks stations and of the new stations at , Newington,
West Hartford, and . It will also complete funding for of double track being added north of Hartford, and pay for design and environmental permitting for an additional of double track between Hartford and Enfield. If further funding is found to build these additional miles, it would complete the double-tracking of the line except for downtown Hartford and the aging
Warehouse Point railroad bridge. The station in Newington was originally going to be located at Newington Junction, but due to local opposition, it will be located at Cedar St in Newington instead, within walking distance to the
Cedar St CTfastrak stop.
The state intends to seek FRA funds to pay for construction of the new and rebuilt stations, the replacement of the Warehouse Point bridge, and a layover yard near Springfield.
The budgeted funds for the Connecticut portion to date total $769.1 million, of which $204 million has come from the Federal sources ($190.9 million from the FRA, $13.9 million from the
Federal Transit Administration) and the balance from the state of Connecticut.
Construction
In 2015, major construction commenced at the four stations in , , , and .
On August 3, 2015, Amtrak began busing its weekday morning and evening
New Haven–Springfield ''Shuttle'' trains to allow double tracking work to begin.
In December 2015, the state announced that the cost of construction had increased by $135 million for a total of $570 million, and that service would not begin until January 2018.
In July 2016, work began at the
New Haven State Street station on a new high-level platform.
In August 2016, a new high-level platform was put into service at Hartford.
The platform was constructed on the existing low-level platform.
On October 11, 2016, a 17-car track-laying train began work to build the second track on the southern half of the line. The train laid track from North Haven to Meriden in October 2016, and returned for Meriden to Newington in 2017. In 2017, the start date was pushed to May 2018 to accommodate construction of the new double track north of Hartford.
The new Wallingford station replaced the old station on November 6, 2017. The rebuilt Meriden station opened on November 19, 2017, though final construction continued through December 18, 2017.
The Amtrak portion of the program, including three new weekday New Haven–Springfield round trips and general alterations to the Amtrak schedule on the line took effect on June 9, 2018, with the new lower fares taking effect on the CTrail launch date on June 16.
Hartford Line service commenced on June 16, 2018, with free weekend service being offered on June 16 and 17. Full service commenced on June 18.
The connection between a new double track section from Hartford to Windsor and an existing section from north of Windsor to south of Windsor Locks was completed on September 25, 2018, leaving less than of single track on the line.
The new section was not expected to allow additional service, but to increase reliability.
Most service will be replaced by buses from July 18 to September 9, 2022, during canopy roof replacement at Hartford Union Station and slope stabilization work in Windsor.
See also
*
Connecticut Commuter Rail Council
The Connecticut Commuter Rail Council is an independent state board that acts as an advocate for commuters on the Metro-North Railroad, Metro-North, Hartford Line, and Shore Line East railroads in the state of Connecticut.
The Council holds regul ...
References
Further reading
*
*
External links
*
New Haven–Hartford–Springfield Rail Program
{{New England
Connecticut railroads
New Haven–Springfield Line
Passenger rail transportation in Connecticut
Passenger rail transportation in Massachusetts
Railway services introduced in 2018
Transportation in Hartford County, Connecticut
Transportation in New Haven County, Connecticut
Standard gauge railways in the United States