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GOG.com (formerly Good Old Games) is a
digital distribution Digital distribution, also referred to as content delivery, online distribution, or electronic software distribution, among others, is the delivery or distribution of information or materials through digital platforms. The distribution of digital ...
platform for
video game A video game or computer game is an electronic game that involves interaction with a user interface or input device (such as a joystick, game controller, controller, computer keyboard, keyboard, or motion sensing device) to generate visual fe ...
s and films. It is operated by GOG sp. z o.o., a wholly owned subsidiary of
CD Projekt CD Projekt S.A. () is a Polish video game company based in Warsaw, founded in May 1994 by Marcin Iwiński and Michał Kiciński. Iwiński and Kiciński were video game retailers before they founded the company, which initially acted as ...
, based in
Warsaw Warsaw, officially the Capital City of Warsaw, is the capital and List of cities and towns in Poland, largest city of Poland. The metropolis stands on the Vistula, River Vistula in east-central Poland. Its population is officially estimated at ...
, Poland. GOG.com delivers DRM-free video games through its digital platform for
Microsoft Windows Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...
,
macOS macOS, previously OS X and originally Mac OS X, is a Unix, Unix-based operating system developed and marketed by Apple Inc., Apple since 2001. It is the current operating system for Apple's Mac (computer), Mac computers. With ...
and
Linux Linux ( ) is a family of open source Unix-like operating systems based on the Linux kernel, an kernel (operating system), operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically package manager, pac ...
.


History


Launch of Good Old Games

During communist government rule of Poland (the
Polish People's Republic The Polish People's Republic (1952–1989), formerly the Republic of Poland (1947–1952), and also often simply known as Poland, was a country in Central Europe that existed as the predecessor of the modern-day democratic Republic of Poland. ...
), copyright laws went largely unenforced, and copyright infringement was rampant across electronic media. Following the change of government, consumer perception of copyright in Poland remained largely the same, making it difficult for legitimate sellers of electronic media; pirated and bootlegged versions were often sold in open markets right next to boxed copies of legitimate items, but for a fraction of the cost. CD Projekt was founded by Marcin Iwiński and Michał Kiciński in 1994 for the purpose of trying to bring legitimate sales of foreign game titles into Poland, knowing they would have no easy way to compete against pirated copies. They would obtain import rights from foreign publishers, and where possible, provide in-game localization for text and voice lines, typically through
reverse engineering Reverse engineering (also known as backwards engineering or back engineering) is a process or method through which one attempts to understand through deductive reasoning how a previously made device, process, system, or piece of software accompl ...
to decompile the game's code. They would then package the game with localized instruction manuals and other physical goodies, hoping that the added features would draw buyers away from pirated copies. Their first major success was with ''
Baldur's Gate ''Baldur's Gate'' is a series of role-playing video games set in the Forgotten Realms '' Dungeons & Dragons'' campaign setting. The series has been divided into two sub-series, known as the ''Bhaalspawn Saga'' and the ''Dark Alliance'', both t ...
'' (1998) with which they had 18,000 units sold on its first day of release in Poland. Due to this success, Interplay, the publisher of ''Baldur's Gate'', asked CD Projekt if they could do a similar treatment to '' Baldur's Gate: Dark Alliance'', a console title released in 2001. As their past work had been strictly on personal computers, the company accepted to try to port it, but the project fell through before it was completed. However, as a result, CD Projekt realized they had the ability to make their own games, and moved into games development. This eventually proved fruitful, as it ultimately granted the company the rights to '' The Witcher'' video game series. The company's interest in game distribution has declined since then. Digital distribution grew in the 2000s, along with the use of DRM to control access to games, which raised some resentment with players. CD Projekt saw potential to look back at their distribution days to offer DRM-free versions of classic games through digital distribution, using their past experience in reverse engineering to make the games work on modern platforms and provide a wide array of localization options. In this manner, they would have a reason to draw players to buy their product instead of simply downloading it for free from pirate game websites and services. They founded a new
subsidiary A subsidiary, subsidiary company, or daughter company is a company (law), company completely or partially owned or controlled by another company, called the parent company or holding company, which has legal and financial control over the subsidia ...
, Good Old Games, to serve this purpose in early 2008. Their first challenge was to find a publisher that would be willing to work with them; they spoke to several who were generally unaware of CD Projekt; their first big break was from
Interplay Entertainment Interplay Entertainment Corp. is an American video game developer and publisher based in Los Angeles. The company was founded in 1983 as Interplay Productions by developers Brian Fargo, Jay Patel, Troy Worrell, and Rebecca Heineman, as well a ...
, who knew of the company's past work, and allowed them to offer their games on the service. After some time, Good Old Games was approached by
Ubisoft Ubisoft Entertainment SA (; ; formerly Ubi Soft Entertainment SA) is a French video game publisher headquartered in Saint-Mandé with development studios across the world. Its video game franchises include '' Anno'', '' Assassin's Creed'', ' ...
, who were interested in selling their older titles through the service as well. Once Ubisoft was signed, it became easier for Good Old Games to convince other publishers to allow them to offer older titles on the service.


Marketing stunt and relaunch

From 19 to 22 September 2010, the GOG.com website was disabled, leaving behind messages on the web site and their
Twitter Twitter, officially known as X since 2023, is an American microblogging and social networking service. It is one of the world's largest social media platforms and one of the most-visited websites. Users can share short text messages, image ...
accounts that the site had been closed. A spokesman for Good Old Games reiterated that the site was not being shut down, and confirmed news would be forthcoming about changes to the service. A clarification posted on the site on 20 September 2010 said they had to shut down the site temporarily "due to business and technical reasons", with industry journalists believing the shutdown may be related to the nature of DRM-free strategy, based on Twitter messages from the company. On 22 September 2010, GOG.com revealed that this shutdown was a marketing hoax as part of the site coming out of beta. The site's management, aware of the reactions to the fake closure, stated: "First of all we'd like to apologize to everyone who felt deceived or harmed in any way by the closedown of GOG.com. As a small company we don't have a huge marketing budget and this is why we could not miss a chance to generate some buzz around an event as big as launching a brand new version of our website and even more important, bringing back ''Baldur's Gate'' to life!" The site returned on 23 September 2010, with an improved storefront and additional benefits, as outlined during a webcast presentation. During the presentation, GOG.com's co-founder Marcin Iwiński and managing director Guillaume Rambourg had dressed as
monk A monk (; from , ''monachos'', "single, solitary" via Latin ) is a man who is a member of a religious order and lives in a monastery. A monk usually lives his life in prayer and contemplation. The concept is ancient and can be seen in many reli ...
s to atone for their sins. The relaunch of the site was considered by Rambourg to have been successful, having brought new customers that were previously unaware of GOG.com. As promised after its relaunch, GOG.com was able to offer several
Black Isle Studios Black Isle Studios is a division of the video game developer, developer and video game publisher, publisher Interplay Entertainment formed in 1996 that develops role-playing video games. It has published several games from other developers. Blac ...
games such as ''
Baldur's Gate ''Baldur's Gate'' is a series of role-playing video games set in the Forgotten Realms '' Dungeons & Dragons'' campaign setting. The series has been divided into two sub-series, known as the ''Bhaalspawn Saga'' and the ''Dark Alliance'', both t ...
'', '' Planescape: Torment'' and '' Icewind Dale'' which have previously been unreleased through any download service due to legal issues about the ownership of ''
Dungeons & Dragons ''Dungeons & Dragons'' (commonly abbreviated as ''D&D'' or ''DnD'') is a fantasy tabletop role-playing game (TTRPG) originally created and designed by Gary Gygax and Dave Arneson. The game was first published in 1974 by TSR (company)#Tactical ...
''-related games between
Atari Atari () is a brand name that has been owned by several entities since its inception in 1972. It is currently owned by French holding company Atari SA (formerly Infogrames) and its focus is on "video games, consumer hardware, licensing and bl ...
,
Hasbro Hasbro, Inc. (; a syllabic abbreviation of its original name, Hassenfeld Brothers) is an American multinational corporation, multinational toy manufacturing and entertainment holding company founded on December 6, 1923 by Henry, Hillel and Herma ...
, and other companies. On 27 March 2012, Good Old Games announced that it was branching out to feature " AAA" and independent titles in addition to older games. The site was rebranded to GOG.com.


OS X and Linux support

In October 2012, GOG.com was announced to be bringing DRM-free games to
OS X macOS, previously OS X and originally Mac OS X, is a Unix, Unix-based operating system developed and marketed by Apple Inc., Apple since 2001. It is the current operating system for Apple's Mac (computer), Mac computers. With ...
. This included the previously Steam exclusive (OS X version) '' The Witcher'' and '' The Witcher 2'', both made by CD Projekt Red. GOG.com gathered user feedback in a community wishlist, and one of the most demanded feature requests was support for native Linux games, which gathered close to 15,000 votes before it was marked as "in progress". Originally GOG.com representatives said, that there are technical and operational issues which make it harder than it seems, however it's something they would love to do, and they have been considering. On 18 March 2014, GOG.com officially announced that they would be adding support for Linux, initially targeting
Ubuntu Ubuntu ( ) is a Linux distribution based on Debian and composed primarily of free and open-source software. Developed by the British company Canonical (company), Canonical and a community of contributors under a Meritocracy, meritocratic gover ...
and
Linux Mint Linux Mint is a community-developed Linux distribution. It is based on Ubuntu and designed for x86-64 based computers; another variant is based on Debian which is named Linux Mint Debian Edition (LMDE) and has both 64-bit and IA-32 support. T ...
in the fall of 2014. On 25 July 2014, Linux support was released early, and 50 games were released compatible with the operating system. Several of the launch titles included games that were newly compatible with Linux, while most of the games already supported downloads made for the operating system on other distribution platforms.


Expansion to DRM-free video

On 27 August 2014 GOG.com announced the launch of the new addition to their service – distribution of DRM-free films. GOG.com offers DRM-free downloading in mp4 format and streaming of video in standard and DRM-free HTML fashion which doesn't bind users to any specific platforms or devices. Movies are made available in Full HD 1080p, 720p and 576p for limited bandwidth or download quotas; however, a few titles do not have the Full HD 1080p format available. GOG.com started by adding 21 documentaries about Internet culture and gaming. They also have plans for adding fiction films and series; according to GOG.com's managing director Guillaume Rambourg, they were in talks with many major studios. While studios' representatives liked the idea, they also were reluctant to let go of their current DRM approach until some other major studio would make the first step. Still GOG.com plan to work on overcoming the initial reluctance and moving DRM-free video forward.


Policies

On 9 December 2013, GOG.com introduced a money-back guarantee for the first 30 days if customers face unresolvable technical problems with a bought game. On 26 February 2020, GOG extended this policy to offer a full refund up to 30 days after purchasing a product, even if it was downloaded, launched, and played. Beginning 2 April 2015, GOG.com began to offer DRM-free downloads to holders of game keys from boxed copies of select games whose DRM validation systems no longer operate; examples are the '' S.T.A.L.K.E.R.'' series and the '' Master of Orion'' series. Over $1,700,000 of retail game purchases had been redeemed through this system by November 2017.


FCK DRM Initiative

In August 2018, GOG created an anti-
digital rights management Digital rights management (DRM) is the management of legal access to digital content. Various tools or technological protection measures, such as access control technologies, can restrict the use of proprietary hardware and copyrighted works. DRM ...
program called "FCK DRM". The homepage of the initiative offers links to the websites of Defective by Design, the EFF,
Bandcamp Bandcamp is an American online music distribution platform founded in 2008 by Oddpost co-founder Ethan Diamond and programmers Shawn Grunberger, Joe Holt and Neal Tucker, with an office and record store in Oakland, California. Acquired by Epic ...
, itch.io,
Wikisource Wikisource is an online wiki-based digital library of free-content source text, textual sources operated by the Wikimedia Foundation. Wikisource is the name of the project as a whole; it is also the name for each instance of that project, one f ...
,
Project Gutenberg Project Gutenberg (PG) is a volunteer effort to digitize and archive cultural works, as well as to "encourage the creation and distribution of eBooks." It was founded in 1971 by American writer Michael S. Hart and is the oldest digital li ...
and other projects that promote
free culture The free-culture movement is a social movement that promotes the freedom to distribute and modify the creative works of others in the form of free content, otherwise known as open content. They encourage creators to create such content by using ...
.


Layoffs and end of the Fair Price Package

In February 2019, GOG announced layoffs and the end of its Fair Price Package program. When a game was purchased in a region with higher prices than most others, this program would provide the purchaser with store credit equal to the difference in price. Some insider sources in GOG told
Kotaku ''Kotaku'' is a video game website and blog that was originally launched in 2004 as part of the Gawker Media network. Notable former contributors to the site include Luke Smith, Cecilia D'Anastasio, Tim Rogers, and Jason Schreier. History ...
that GOG was "dangerously close to being in the red" and that the market's move toward higher developer revenue shares would affect the company's profitability.


Partnerships with cloud streaming services

On 19 November 2020, Nvidia and GOG announced a collaboration that allows GOG.com users to launch ''
Cyberpunk 2077 ''Cyberpunk 2077'' is a 2020 action role-playing game developed by CD Projekt Red and published by CD Projekt. Based on Mike Pondsmith's ''Cyberpunk (role-playing game), Cyberpunk'' tabletop game series, the plot is set in the fictional metrop ...
'' through the cloud gaming service GeForce Now. Both companies announced they also expect to support '' The Witcher 3: Wild Hunt'' in the future and that they "have more news coming soon". On 18 March 2024, GOG announced a partnership with Amazon to integrate their large library of games directly into the cloud gaming service,
Amazon Luna Amazon Luna is a cloud gaming platform developed and operated by Amazon. The platform has integration with Twitch and is available on Windows, Mac, Amazon Fire TV, iOS (as a progressive web app) as well as Android. Games and channels from b ...
. Then on June 19, the first wave of GOG games were integrated into the streaming platform, including '' Deus Ex: Mankind Divided'', '' Stardew Valley'', and ''
Hollow Knight ''Hollow Knight'' is a 2017 Metroidvania video game developed and published by Australian Indie game, independent developer Team Cherry. The player controls an nameless insectoid warrior exploring Hallownest, a fallen kingdom plagued by a super ...
'', with more games to come later on. According to GOG, users will need an active
Prime A prime number (or a prime) is a natural number greater than 1 that is not a product of two smaller natural numbers. A natural number greater than 1 that is not prime is called a composite number. For example, 5 is prime because the only ways ...
or Luna+ subscription to access their library through the service, but will not need to repurchase their games through Luna to play them. Additionally, supported games purchased through Luna will be automatically added to the user's GOG library.


GOG Preservation Program

On 13 November 2024, GOG launched the GOG Preservation Program, an initiative aimed at ensuring the continued availability and compatibility of classic video games on modern and future systems. The program, introduced to coincide with GOG's 16th anniversary, initially launched with over 100 titles. The GOG Preservation Program formalizes GOG's past efforts to restore and update classic games. In previous years, the company had already worked on several titles (such as '' Alpha Protocol'', '' Wing Commander III: Heart of the Tiger'' and the original ''
Resident Evil ''Resident Evil'', known as in Japan, is a Japanese horror game series and media franchise created by Capcom. It consists of survival horror, third-person shooter and first-person shooter games, with players typically surviving in environments ...
'' trilogy),
porting In software engineering, porting is the process of adapting software for the purpose of achieving some form of execution in a computing environment that is different from the one that a given program (meant for such execution) was originally desig ...
them to PC and addressing various technical issues. Soon after the launch of the Preservation Program, Blizzard requested the removal of Warcraft 1+2, two games listed under the preservation program. This decision resulted in user backlash targeted at Blizzard from GOG customers, generally believing the decision went against the goals of the Preservation Program. GOG announced a partnership with the European Federation of Video Game Archives, Museums, and Preservation in January 2025 to support its ongoing preservation efforts. GOG also unveiled the "Dreamlist" feature the same month, which allowed players to raise awareness by prompting publishers and rights owners to release their classic games into the GOG storefront.


Approach

GOG.com works to offer older games as well as new releases to users, with the product lacking any type of digital rights management to give consumers the ability to install the game anywhere and as many times as they want. Prior to any development work to bring an older game for use on modern computers, legal experts within GOG.com need to track down all ownership rights to games and make sure that all necessary parties agree to their redistribution. This can be difficult for many games of the late 1990s and early 2000s, where very few publishers and developers kept digital records of their legal documentation, and there were large numbers of acquisitions and dissolutions that make tracking down rights difficult and take years to complete. One difficult case was acquiring the rights for the Strategic Simulations " Gold Box" series games, due to the number of acquisitions that Strategic Simulations went through since the 1990s. GOG.com offers users a means to request back-catalog games they would like to see, and the company uses this list to identify games that may require more extensive licensing research. Some of this work has been done in coordination with Nightdive Studios, who were able to find and acquire the rights to ''
System Shock 2 ''System Shock 2'' is a 1999 action role-playing survival horror video game designed by Ken Levine and co-developed by Irrational Games and Looking Glass Studios. Originally intended to be a standalone title, its story was changed during produ ...
'', one of the most requested games at GOG.com for years, and have since found and relicensed other older games thought lost to licensing issues. In order to ensure compatibility with newer versions of
operating system An operating system (OS) is system software that manages computer hardware and software resources, and provides common daemon (computing), services for computer programs. Time-sharing operating systems scheduler (computing), schedule tasks for ...
s and current PC hardware, games are pre-patched and restored by GOG.com. Whenever possible, GOG.com attempts to acquire the game's original
source code In computing, source code, or simply code or source, is a plain text computer program written in a programming language. A programmer writes the human readable source code to control the behavior of a computer. Since a computer, at base, only ...
, which can prove as difficult as determining the legal rights to games. From this, they can work to make the game compatible with modern and future hardware, directly apply compatibility fixes, and sometimes incorporate well-established community-made patches from a game's fan-community. They also seek external help with some of the code issues, approaching developers that may have previously worked on the title. They may also need to
reverse engineer Reverse engineering (also known as backwards engineering or back engineering) is a process or method through which one attempts to understand through deductive reasoning how a previously made device, process, system, or piece of software accompl ...
the game's code if it is not available. In cases where it is impossible to recode the game, they will instead package the game with
open-source Open source is source code that is made freely available for possible modification and redistribution. Products include permission to use and view the source code, design documents, or content of the product. The open source model is a decentrali ...
emulation or compatibility software, such as
ScummVM Script Creation Utility for Maniac Mansion Virtual Machine (ScummVM) is a set of game engine recreations. Originally designed to play LucasArts adventure games that use the SCUMM system, it also supports a variety of non-SCUMM games by companies l ...
and
DOSBox DOSBox is a free and open-source MS-DOS emulator. It supports running programs primarily video games that are otherwise inaccessible since hardware for running a compatible disk operating system (DOS) is obsolete and generally unavailab ...
. For newer titles, particularly for
indie games An indie video game or indie game (short for independent video game) is a video game created by individuals or smaller development teams without the financial and technical support of a large Video game publisher, game publisher, in contrast to ...
, GOG.com offers the ability to publish their games on the site starting 2013. GOG.com offers indie developers a typical 70/30 split on revenue (meaning GOG.com takes 30% of the sale), as well as an option for an upfront payment to the developer, with GOG.com then taking 40% of the sales until the upfront payment has been covered, reverting the cost back to 30%. Such games are still distributed DRM-free.


Publishing agreements

On 26 March 2009, GOG.com announced it had signed a deal with
Ubisoft Ubisoft Entertainment SA (; ; formerly Ubi Soft Entertainment SA) is a French video game publisher headquartered in Saint-Mandé with development studios across the world. Its video game franchises include '' Anno'', '' Assassin's Creed'', ' ...
to publish games from their back catalogue; this was the first deal with a major publisher to offer DRM-free downloads. The deal to publish through GOG.com also included games that were not available through any other online distribution channel. On 5 September 2014, GOG.com started to sell
Amiga Amiga is a family of personal computers produced by Commodore International, Commodore from 1985 until the company's bankruptcy in 1994, with production by others afterward. The original model is one of a number of mid-1980s computers with 16-b ...
games from Cinemaware's catalogue, starting with '' Defender of the Crown''. This was technically made possible through Cinemaware's own written
emulator In computing, an emulator is Computer hardware, hardware or software that enables one computer system (called the ''host'') to behave like another computer system (called the ''guest''). An emulator typically enables the host system to run sof ...
called "Rocklobster". On 28 October 2014, GOG.com was able to secure another major publisher as a DRM-free partner,
Disney Interactive Disney Interactive is an American video game and internet company that oversees various websites and interactive media owned by The Walt Disney Company. History 1995–1996: Formation and beginnings In December 1994, Disney announced that it w ...
/
LucasArts Lucasfilm Games (known as LucasArts between 1990 and 2021) is an American video game brand licensing, licensor, former video game developer and video game publisher, publisher, and a subsidiary of Lucasfilm. It was founded in May 1982 by George ...
. With this new partnership, GOG.com began to re-release several often-requested game titles from LucasArts, starting with six titles ('' Star Wars: X-Wing'', '' Star Wars: TIE Fighter'', '' Sam & Max Hit the Road'', '' The Secret of Monkey Island: Special Edition'', '' Indiana Jones and the Fate of Atlantis'' and '' Star Wars: Knights of the Old Republic''). On 5 May 2015, GOG.com released '' Pacific General'' and '' Fantasy General'' and named itself, GOG Ltd, as the publisher. The company revealed that it had acquired the copyright to these titles and that it intends to acquire more in the future. On 26 August 2015,
Bethesda Softworks Bethesda Softworks LLC is an American video game publisher based in Rockville, Maryland. The company was founded by Christopher Weaver in 1986 as a Division (business), division of Media Technology Limited. In 1999, it became a subsidiary of Z ...
joined GOG.com with classic titles as
id Software id Software LLC () is an American video game developer based in Richardson, Texas. It was founded on February 1, 1991, by four members of the computer company Softdisk: game programmer, programmers John Carmack and John Romero, game designer T ...
's ''
Doom Doom is another name for damnation. Doom may also refer to: People * Doom (professional wrestling), the tag team of Ron Simmons and Butch Reed * Daniel Doom (1934–2020), Belgian cyclist * Debbie Doom (born 1963), American softball pitche ...
'' and '' Quake'', ''
Fallout Nuclear fallout is residual radioactive material that is created by the reactions producing a nuclear explosion. It is initially present in the radioactive cloud created by the explosion, and "falls out" of the cloud as it is moved by the ...
'' (which had been sold on GOG by Interplay before the rights changed hands), and also some classic ''
Elder Scrolls ''The Elder Scrolls'' is a series of action role-playing games, action role-playing video games primarily developed by Bethesda Game Studios and published by Bethesda Softworks. The series focuses on Nonlinear gameplay, free-form gameplay in an ...
'' titles. In March 2019,
Blizzard Entertainment Blizzard Entertainment, Inc. is an American video game developer and Video game publisher, publisher based in Irvine, California, and a subsidiary of Activision Blizzard. Originally founded in 1991, the company is best known for producing the h ...
joined GOG.com with classic titles '' Diablo'', '' Warcraft: Orcs & Humans'' and '' Warcraft II: Battle.net Edition'', with '' Diablo: Hellfire'' joining later on 5 June 2019. On 25 September 2020, GOG.com announced the comeback of three ''
Metal Gear is a Media franchise, franchise of stealth games created by Hideo Kojima. Developed and published by Konami, the first game, ''Metal Gear (video game), Metal Gear'', was released in 1987 for MSX, MSX home computers. The player often takes con ...
'' titles (''
Metal Gear is a Media franchise, franchise of stealth games created by Hideo Kojima. Developed and published by Konami, the first game, ''Metal Gear (video game), Metal Gear'', was released in 1987 for MSX, MSX home computers. The player often takes con ...
'', '' Metal Gear Solid'' and '' Metal Gear Solid 2: Substance'') as well as the ''Konami Collector's Series: Castlevania & Contra'' from
Konami , commonly known as Konami, , is a Japanese multinational entertainment company and video game developer and video game publisher, publisher headquartered in Chūō, Tokyo, Chūō, Tokyo. The company also produces and distributes trading card ...
. On 8 September 2021, GOG brought 6 classic ''Star Trek'' titles back and updated them to work on modern operating systems. According to the Management Board report on the activities of the CD Projekt Group in 1H 2021, the GOG.com catalog of products as of 1 September 2021 numbers over 5200 items. However, the business expansion didn't bring enough revenues to cover the rising costs - between January 2021 and September 2021, GOG lost $1.14 million. Due to poor financial performance GOG.com management announced the plan to scale down, focusing on "a handpicked selection of games" and moving staff to other projects within CD Projekt.


Features

The offered digital goods (
video game A video game or computer game is an electronic game that involves interaction with a user interface or input device (such as a joystick, game controller, controller, computer keyboard, keyboard, or motion sensing device) to generate visual fe ...
s and
movie A film, also known as a movie or motion picture, is a work of visual art that simulates experiences and otherwise communicates ideas, stories, perceptions, emotions, or atmosphere through the use of moving images that are generally, sinc ...
s) can be purchased and downloaded online and they are distributed without digital rights management. The prices of products typically range from about $5 to $10 for older games, along with special offers in sales held several times a week. Some newer titles have a higher price. GOG.com's digital products can also be given to other persons via redeemable gift certificates. The user does not have to install special
client software is a computer that gets information from another computer called server in the context of client–server model of computer networks. The server is often (but not always) on another computer system, in which case the client accesses the service ...
to download or run the games, although a
download manager A download manager is a type of software that manages the downloading of files from the Internet, which may be built into a web browser, or as a standalone program. Functions A download manager manages files being downloaded from the internet. ...
, which is due to be phased out, and the GOG Galaxy client, which is currently in beta, are available. After downloading, the customer is free to use the software for any personal use like installing on multiple devices, archiving on any personal
storage media Data storage is the recording (storing) of information (data) in a storage medium. Handwriting, phonographic recording, magnetic tape, and optical discs are all examples of storage media. Biological molecules such as RNA and DNA are cons ...
for unlimited time,
modding Modding (from "modifying") is the act of modifying hardware, software, or anything else to perform a function not originally intended by the designer, or to achieve bespoke specification or appearance. The term is often used in reference to vid ...
and patching; with the restriction that reselling and sharing is not permitted. The software
installer Installation (or setup) of a computer program (including device drivers and plugins), is the act of making the program ready for execution. Installation refers to the particular configuration of software or hardware with a view to making it usabl ...
s are technically independent of the customer's GOG.com account, although still subject to GOG.com's
EULA An end-user license agreement or EULA () is a legal contract between a software supplier and a customer or end-user. The practice of selling licenses to rather than copies of software predates the recognition of software copyright, which has ...
, where a "licensed, not sold" formulation is used.Academia.edu
/ref> The "licensed, not sold" model frequently raises questions of ownership of digital goods. In the
European Union The European Union (EU) is a supranational union, supranational political union, political and economic union of Member state of the European Union, member states that are Geography of the European Union, located primarily in Europe. The u ...
, the
European Court of Justice The European Court of Justice (ECJ), officially the Court of Justice (), is the supreme court of the European Union in matters of European Union law. As a part of the Court of Justice of the European Union, it is tasked with interpreting ...
held that a copyright holder cannot oppose the resale of a digitally sold software, in accordance with the rule of copyright exhaustion on
first sale The first-sale doctrine (also sometimes referred to as the "right of first sale" or the "first sale rule") is a legal concept that limits the rights of an intellectual property owner to control resale of products embodying its intellectual prope ...
as ownership is transferred, and questions therefore the "licensed, not sold" EULA. Along with the games, customers are also able to download numerous extra materials relating to the game they purchased. Often these extras include the game's
soundtrack A soundtrack is a recorded audio signal accompanying and synchronised to the images of a book, drama, motion picture, radio program, television show, television program, or video game; colloquially, a commercially released soundtrack album of m ...
(partly as
FLAC FLAC (; Free Lossless Audio Codec) is an audio coding format for lossless compression of digital audio, developed by the Xiph.Org Foundation, and is also the name of the free software project producing the FLAC tools, the reference software ...
), wallpapers, avatars, and manuals. GOG.com also offers full
customer support Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Rega ...
for all purchases and a money-back guarantee for the first 30 days. Promotions are organized regularly. The style of these promotions varies from a discount for products that are bought in bundles, to thematic competitions like riddles, "guess a game from a picture" contests or "best time on a specific level". Also, GOG.com gives away promotion codes for a game with review contests. GOG introduced for "One-click Mod" support for game modifications in June 2025, allowing users to easily download and install from a curated selection of mods for select games, as long as the user already has purchased the base title on GOG. Mods range from those that improve the player experience by fixing game bugs or user-interface problems with the game as shipped, through those that provide new content including total conversions. GOG included support for popular mods, such as '' Skyblivion'', a mod for '' The Elder Scrolls V: Skyrim'' that recreates the content from '' The Elder Scrolls IV: Oblivion'' into ''Skyrim'' engine.


GOG Galaxy

In the CD Projekt Red company update in June 2014, GOG.com announced that it would be bringing a
Steam Steam is water vapor, often mixed with air or an aerosol of liquid water droplets. This may occur due to evaporation or due to boiling, where heat is applied until water reaches the enthalpy of vaporization. Saturated or superheated steam is inv ...
-like client, GOG Galaxy, to Windows, Mac, and Linux platforms. The client is designed as a storefront, software delivery, and social network client, allowing players to buy and play games from GOG.com and share them with friends. GOG Galaxy also includes an original multiplayer
API An application programming interface (API) is a connection between computers or between computer programs. It is a type of software interface, offering a service to other pieces of software. A document or standard that describes how to build ...
, allowing developers to include the same kind of multiplayer functionality in GOG.com versions of games as on Steam. The client is optional and retains the DRM-free objective of the GOG.com website. On 15 October 2014 the open multiplayer beta of the GOG Galaxy client was started, accompanied by the giveaway of ''
Alien vs Predator ''Alien vs. Predator'' (also known as ''Aliens versus Predator'' and ''AVP'') is a science fiction action media franchise created by comic book writers Randy Stradley and Chris Warner. The series is a crossover between, and part of, the large ...
''. In July 2015 the GOG Galaxy beta client was reviewed favorably by the ''
PC Gamer ''PC Gamer'' is a magazine and website founded in the United Kingdom in 1993 devoted to PC gaming and published monthly by Future plc. The magazine has several regional editions, with the UK and US editions becoming the best selling PC games m ...
'' magazine, especially noting the focus on user respect in comparison to Steam. On 22 March 2017, the client added in cloud saves for 29 games from its catalog. GOG Galaxy is currently available for
Microsoft Windows Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sec ...
and
macOS macOS, previously OS X and originally Mac OS X, is a Unix, Unix-based operating system developed and marketed by Apple Inc., Apple since 2001. It is the current operating system for Apple's Mac (computer), Mac computers. With ...
, with a
Linux Linux ( ) is a family of open source Unix-like operating systems based on the Linux kernel, an kernel (operating system), operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically package manager, pac ...
version formerly marked as planned on the Galaxy subpage but stated to not be a priority. As of the Galaxy 2.0 revamp of the subpage, any mention of future
Linux Linux ( ) is a family of open source Unix-like operating systems based on the Linux kernel, an kernel (operating system), operating system kernel first released on September 17, 1991, by Linus Torvalds. Linux is typically package manager, pac ...
support has been removed from the FAQ. In May 2019, GOG announced plans for GOG Galaxy 2.0, which it aims to be a unified game launcher not only for GOG titles, but from other services such as Steam, Origin, Uplay,
Epic Games Store The Epic Games Store is a video game digital distribution service and storefront operated by Epic Games. It launched in December 2018 as a software client, for Microsoft Windows and macOS, and online storefront. Android and iOS versions of t ...
, and including console systems through
Xbox Xbox is a video gaming brand that consists of four main home video game console lines, as well as application software, applications (games), the streaming media, streaming service Xbox Cloud Gaming, and online services such as the Xbox networ ...
and
PlayStation is a video gaming brand owned and produced by Sony Interactive Entertainment (SIE), a division of Japanese conglomerate Sony. Its flagship products consists of a series of home video game consoles produced under the brand; it also consists ...
networks. It has an open API, so users can also create additional plug-ins for it. At E3 2019, GOG affirmed that
Microsoft Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The ear ...
was an official partner, which will allow GOG Galaxy 2.0 to have strong incorporation with Xbox and
Xbox Game Pass The Xbox Game Pass is a subscription service as part of Xbox and offered by Microsoft Gaming. Launched on June 1, 2017, the service allows users to download and play video games via video game consoles, Microsoft Windows, Android, iOS, iPad ...
titles. The new client entered a closed beta period in June 2019, and open beta in December 2019. On 20 July 2020, GOG announced official integration with the Epic Games Store for GOG Galaxy 2.0.


GOG Connect

Revealed in June 2016, GOG Connect enables users with both GOG.com and Steam accounts to claim certain games they already own on Steam as part of their GOG.com library, allowing them to download the DRM-free version and other bonus items for that game offered by GOG.com. Not all such games are part of this offer, as it requires GOG.com to work with the game publishers to enable this. Further, the time to claim such games will be limited, though once a user has claimed their game on GOG.com, it otherwise remains in their library indefinitely. GOG discontinued GOG Connect in January 2023 as the service had been effectively inactive for several years with no new titles offered for connection.


Market share

As GOG.com does not typically release absolute game selling numbers, market share considerations of GOG.com among the digital distributors are a challenge. But, sometimes an individual game developer releases their internal statistics about the selling performance on different game distribution channels for their specific game. In an article dated 11 November 2011, ''
PC Gamer ''PC Gamer'' is a magazine and website founded in the United Kingdom in 1993 devoted to PC gaming and published monthly by Future plc. The magazine has several regional editions, with the UK and US editions becoming the best selling PC games m ...
'' reported statistics for online sales of '' The Witcher 2''. According to PC Gamer:
Direct2Drive Direct2Drive (commonly D2D) is an online game store offering PC games via Digital distribution, direct download. History Launched in 2004, IGN reported "exponential growth in sales" since that time. It offered over 3,000 titles through relat ...
, Impulse and GamersGate's combined sales were a total of 10,000 (4%), GOG.com sold 40,000 copies (16%), while
Steam Steam is water vapor, often mixed with air or an aerosol of liquid water droplets. This may occur due to evaporation or due to boiling, where heat is applied until water reaches the enthalpy of vaporization. Saturated or superheated steam is inv ...
sold in the same time period 200,000 copies (80%). On 20 February 2013, '' Defender's Quest'' developer Lars Doucet revealed the first three months of
revenue In accounting, revenue is the total amount of income generated by the sale of product (business), goods and services related to the primary operations of a business. Commercial revenue may also be referred to as sales or as turnover. Some compan ...
following his game's release across 6 different digital distribution platforms, including 4 major digital game distributors and 2 methods of purchasing and downloading the game directly from the developer. The results showed that GOG.com generated 8.5% of the revenue – second only to Steam's 58.6% among the digital distribution platforms used. Doucet noted that "for the major igital game distributors GOG's star is clearly rising. Even under direct competition, GOG generated 14.5 percent as much revenue as Steam. ..Steam enjoys a captive market of ardent loyalists, but GOG is swiftly becoming an attractive alternative and gaining loyalists of its own, especially in the anti-DRM crowd." At the beginning of 2021, it was announced, that GOG.com was responsible for around 10% of the total PC sales of
Cyberpunk 2077 ''Cyberpunk 2077'' is a 2020 action role-playing game developed by CD Projekt Red and published by CD Projekt. Based on Mike Pondsmith's ''Cyberpunk (role-playing game), Cyberpunk'' tabletop game series, the plot is set in the fictional metrop ...
. In terms of pre-orders GOG.com accounted for one-third of early PC pre-orders.


Controversy


Issues over release of ''Devotion''

'' Devotion'' from the Taiwanese studio Red Candle Games had previously been removed from digital storefronts in early 2019 after it was found the game included content critical of
Xi Jinping Xi Jinping, pronounced (born 15 June 1953) is a Chinese politician who has been the general secretary of the Chinese Communist Party (CCP) and Chairman of the Central Military Commission (China), chairman of the Central Military Commission ...
, the General Secretary of the
Chinese Communist Party The Communist Party of China (CPC), also translated into English as Chinese Communist Party (CCP), is the founding and One-party state, sole ruling party of the People's Republic of China (PRC). Founded in 1921, the CCP emerged victorious in the ...
and faced numerous complaints from Chinese gamers. Red Candle Games apologized and stated they would remove the content, but had not been able to bring the game back. In December, Red Candle and GOG had announced that GOG would offer ''Devotion'' later that month, but within a few hours of the announcement, GOG reversed its decision, stating that they reconsidered this "after receiving many messages from gamers". The move was met with criticism and accusations of censorship.


''Hitman'' (2016) release

On 17 September 2021, Game of the Year edition of ''Hitman'' was released on the storefront, which was met with a big backlash from store's users, as the game, while could be played offline, still required an online connection to have most of its content, e.g. rankings, unlocked, even though the game's page stated that no activation or online connection was required. GOG later issued a statement saying that they "will not tolerate review-bombing and will be removing posts that do not follow our review-guidelines", which was also met with a negative feedback. As a result, the game had a rating of 1.4 stars out of 5 possible, making it the lowest rated game in GOG and the lowest rated entry in the series. On 8 October, the game was removed, followed by the announcement from staff team, saying that they "shouldn't have released it in its current form".


References


External links

* {{Authority control CD Projekt Internet properties established in 2008 Online-only retailers of video games Online retailers of Poland Video game publishers English-language websites