Franklin Loufrani
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SmileyWorld Limited,
trading as A trade name, trading name, or business name is a pseudonym used by companies that do not operate under their registered company name. The term for this type of alternative name is fictitious business name. Registering the fictitious name with ...
The Smiley Company, is a
brand licensing Brand licensing means renting or leasing of an intangible asset. It is a process of creating and managing contracts between the owner of a brand and a company or individual who wants to use the brand in association with a product, for an agreed ...
company, based in
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
,
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
. It claims to hold the rights to the
smiley A smiley, sometimes called a smiley face, is a basic ideogram representing a Smile, smiling face. Since the 1950s, it has become part of popular culture worldwide, used either as a standalone ideogram or as a form of communication, such as em ...
face in over 100 countries. The company creates products including textiles, puzzles, party goods, stationery, automobile accessories, and toys for licensed brand partners and retailers.


History

Franklin Loufrani worked as a
journalist A journalist is a person who gathers information in the form of text, audio or pictures, processes it into a newsworthy form and disseminates it to the public. This is called journalism. Roles Journalists can work in broadcast, print, advertis ...
in
France France, officially the French Republic, is a country located primarily in Western Europe. Overseas France, Its overseas regions and territories include French Guiana in South America, Saint Pierre and Miquelon in the Atlantic Ocean#North Atlan ...
during the 1960s and 70s. While working for the newspaper
France-Soir ''France Soir'' () was a French newspaper that prospered in physical format during the 1950s and 1960s, reaching a circulation of 1.5 million in the 1950s. It declined rapidly under various owners and was relaunched as a populist tabloid in 2006 ...
, he was tasked with creating a new segment in the paper, focused on good news. Loufrani decided that the segment should focus on good news stories, but also needed a design to draw readers attention to the new section. The concept he came up with was a smiling face, to be used as part of the logo, replacing the "o" in France-Soir. The logo with the new
smiley A smiley, sometimes called a smiley face, is a basic ideogram representing a Smile, smiling face. Since the 1950s, it has become part of popular culture worldwide, used either as a standalone ideogram or as a form of communication, such as em ...
and subsequent good news segment were first used in the newspaper on January 1, 1972, and was accompanied with the slogan, ''"Take The Time To Smile."'' According to recent publications from
France-Soir ''France Soir'' () was a French newspaper that prospered in physical format during the 1950s and 1960s, reaching a circulation of 1.5 million in the 1950s. It declined rapidly under various owners and was relaunched as a populist tabloid in 2006 ...
, the new "good news" section was a huge success and caused other European-based newspapers to follow the trend. While the Loufrani-designed
smiley A smiley, sometimes called a smiley face, is a basic ideogram representing a Smile, smiling face. Since the 1950s, it has become part of popular culture worldwide, used either as a standalone ideogram or as a form of communication, such as em ...
first appeared in print in 1972, he had foreseen its potential and taken the design to the French trademark office in October 1971 and begun the process of
trademark A trademark (also written trade mark or trade-mark) is a form of intellectual property that consists of a word, phrase, symbol, design, or a combination that identifies a Good (economics and accounting), product or Service (economics), service f ...
ing the design in France. While
licensing A license (American English) or licence ( Commonwealth English) is an official permission or permit to do, use, or own something (as well as the document of that permission or permit). A license is granted by a party (licensor) to another par ...
in the United States was becoming an increasingly popular commercial venture, in Europe it was still quite rare to see companies specialise in nothing but licensing. After Loufrani's trademark was copyrighted, he quit his job as a journalist and began to look into options of how to commercialise the trademark. France at the time was dealing with the aftermath of numerous civil movements, including
May 68 May 68 () was a period of widespread protests, strikes, and civil unrest in France that began in May 1968 and became one of the most significant social uprisings in modern European history. Initially sparked by student demonstrations agains ...
which began with student protests. Loufrani used this as an opportunity to increase awareness of the
smiley A smiley, sometimes called a smiley face, is a basic ideogram representing a Smile, smiling face. Since the 1950s, it has become part of popular culture worldwide, used either as a standalone ideogram or as a form of communication, such as em ...
and gave away stickers to French university students initially. The stickers became an overnight cultural success, appearing all over the country on lampposts and car bumpers. It spread from university students to the general public, with Loufrani giving away 10 million in total. Its success meant brands were more interested in working with the
smiley A smiley, sometimes called a smiley face, is a basic ideogram representing a Smile, smiling face. Since the 1950s, it has become part of popular culture worldwide, used either as a standalone ideogram or as a form of communication, such as em ...
as part of one-off campaigns. In the mid-1970s, came Loufrani's first major deal. The forerunner to
M&M's M&M's are color-varied sugar-coated dragée chocolate confectionery by the Mars Wrigley Confectionery division of Mars Inc.. The candy consists of a candy shell surrounding a filling which determines the specific type of M&M's. Each piece has ...
in Europe were known as Bonitos, with Loufrani agreeing a deal for smiley's to be printed on the front of the chocolates. Other large corporations began to deal with Loufrani, including
Levi's Levi Strauss & Co. ( ) is an American clothing company known worldwide for its Levi's ( ) brand of denim jeans. It was founded in May 1853 when German-Jewish immigrant Levi Strauss moved from Buttenheim, Bavaria, to San Francisco, California, ...
who were the first fashion brand to use a smiley on its jeans in the 1970s. While other smiling faces had been used in marketing and advertising elsewhere globally, many of them used terms such as ''"happy face"'' and ''"smiling face."'' Loufrani was not the first documented person to use the term ''"smiley."'' By the 1990s, Franklin and his son Nicolas Loufrani held trademarks for the symbol in around 70 countries and had licensed the smiley to brands including Levi Strauss & Co. In 1996, the Loufranis founded the Smiley Company in London, England, built around the Smiley brand. In 1997, Nicolas created hundreds of
emoticon An emoticon (, , rarely , ), short for emotion icon, is a pictorial representation of a facial expression using Character (symbol), characters—usually punctuation marks, numbers and Alphabet, letters—to express a person's feelings, mood ...
s, including a 3D smiley logo. His images, registered with the United States Copyright Office in 1997, were first published as
GIF The Graphics Interchange Format (GIF; or , ) is a Raster graphics, bitmap Image file formats, image format that was developed by a team at the online services provider CompuServe led by American computer scientist Steve Wilhite and released ...
files on the internet in 1998, making them the first graphical emoticons used in technology. He launched the SmileyWorld brand shortly thereafter. In the early 2000s, the company licensed the rights to their emoticons to telecom companies, including
Nokia Nokia Corporation is a Finnish multinational corporation, multinational telecommunications industry, telecommunications, technology company, information technology, and consumer electronics corporation, originally established as a pulp mill in 1 ...
,
Motorola Motorola, Inc. () was an American multinational telecommunications company based in Schaumburg, Illinois. It was founded by brothers Paul and Joseph Galvin in 1928 and had been named Motorola since 1947. Many of Motorola's products had been ...
,
Samsung Samsung Group (; stylised as SΛMSUNG) is a South Korean Multinational corporation, multinational manufacturing Conglomerate (company), conglomerate headquartered in the Samsung Town office complex in Seoul. The group consists of numerous a ...
, amongst others. Nicolas Loufrani compiled his graphical emoticons, along with other existing images used for communication, into an online dictionary which was divided into categories, and by 2002, the dictionary included over 3,000 images. In 1997, The Smiley Company filed a
trademark A trademark (also written trade mark or trade-mark) is a form of intellectual property that consists of a word, phrase, symbol, design, or a combination that identifies a Good (economics and accounting), product or Service (economics), service f ...
application with the
United States Patent and Trademark Office The United States Patent and Trademark Office (USPTO) is an List of federal agencies in the United States, agency in the United States Department of Commerce, U.S. Department of Commerce that serves as the national patent office and trademark ...
. In 2001,
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
opposed the registration, citing potential confusion between their design and Loufrani's. Nine years later, the USPTO initially sided with
Walmart Walmart Inc. (; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other ...
, before another federal court case was brought forward by Smiley in 2009. In 2011, the companies settled out of court. In 2005, the company announced the creation of the Smiley World Association, later renamed Smiley Fund and now Smiley Movement, as a charitable arm of the company, to which it donates 10 percent of its profits. In 2017, the company was responsible for 210 million products, that were sold under partnership and licensing agreements. In 2018, Loufrani announced the creation of a new
non-profit organisation A nonprofit organization (NPO), also known as a nonbusiness entity, nonprofit institution, not-for-profit organization, or simply a nonprofit, is a non-governmental (private) legal entity organized and operated for a collective, public, or so ...
, The Smiley Movement. It operates Smiley News, which produces positive news stories. Journalists have recently commented on the growing trend in the west of people avoiding the news entirely. 36% in the UK said they sometimes or often actively try to avoid the news in 2024. In interviews, Loufrani has spoken about the need for positive press to improve the mood of readers. License Global magazine listed the company as one of the most influential brands of the 2010s in its December 2020 summary of the brands of the decade list. In early 2021, it was announced that The Smiley Company had produced a short film about the history of the
Smiley A smiley, sometimes called a smiley face, is a basic ideogram representing a Smile, smiling face. Since the 1950s, it has become part of popular culture worldwide, used either as a standalone ideogram or as a form of communication, such as em ...
in the run-up to the 50th anniversary since it was created by Franklin Loufrani. In 2023, the Smiley company file SAD lawsuits at the
United States District Court for the Southern District of Florida The United States District Court for the Southern District of Florida (in case citations, S.D. Fla. or S.D. Fl.) is the federal United States district court with territorial jurisdiction over the southern part of the state of Florida. Appeals ...
against hundreds of small businesses operating on the
Etsy Etsy, Inc. is an American e-commerce company with an emphasis on the selling of handmade or vintage items and craft supplies. These items fall under a wide range of categories, including jewelry, bags, clothing, home decor, religious items, furni ...
and other online platforms, claiming copyright infringement for use of the word smiley in sales listings and demanding settlements of $2,500 USD each. The lawsuit was ultimately dropped after the businesses hired a collective lawyer.


Fashion

In 2007, The Smiley Company set up a design studio in
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
. The company worked with a number of fashion houses from 2007 onwards, including the
Moschino Moschino () is an Italian Luxury goods, luxury fashion house founded in 1983 by Franco Moschino in Milan known for over-the-top, Camp (style), campy designs. The company specializes in ready-to-wear, handbags, and fashion accessories. Moschino's ...
campaign, ''“Smiley for Moschino.”'' In 2017, Smiley partnered with
Crocs Crocs, Inc. is an American footwear company based in Broomfield, Colorado. It manufactures and markets the Crocs brand of foam footwear. Crocs, Inc. terms these "clogs," but they do not contain wood like traditional clogs. History 2002–20 ...
to create Smiley Jibbitz, charms which could be worn on Crocs. They partnered again in 2021 with a smiley designed croc shoe. By 2022, the fashion division of Smiley Company generated €200 million in sales annually.


Business model

The Smiley Company's
business model A business model describes how a Company, business organization creates, delivers, and captures value creation, value,''Business Model Generation'', Alexander Osterwalder, Yves Pigneur, Alan Smith, and 470 practitioners from 45 countries, self-pub ...
has been compared to
Peter Drucker Peter Ferdinand Drucker (; ; November 19, 1909 – November 11, 2005) was an Austrian American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of modern management theory. H ...
's theory that corporations could operate with a small team of senior management, with partnerships and outsourcing a major component when bringing products to market. In the book ''The Michelangelo Project: Making It in the Digital Century Workforce'', author Isabel Wu explained that The Smiley Company deployed a real-world example of Drucker's business theory. Its vast library of images, designs and concepts are then used by other companies to develop and manufacture products.


References


External links

* {{DEFAULTSORT:Smiley Company Branding companies of the United Kingdom Privately held companies of the United Kingdom