Exclaimer is a

privately held A privately held company (or simply a private company) is a company whose Stock, shares and related rights or obligations are not offered for public subscription or publicly negotiated in their respective listed markets. Instead, the Private equi ...

UK-based

information technology Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Inf ...

company owned by

Insight Partners Insight Venture Management, LLC (commonly referred to as Insight Partners and previously Insight Venture Partners) is a global venture capital and private equity firm that invests in high-growth technology, software, and internet businesses. The ...

. It develops, sells and provides support for a suite of

email Electronic mail (usually shortened to email; alternatively hyphenated e-mail) is a method of transmitting and receiving Digital media, digital messages using electronics, electronic devices over a computer network. It was conceived in the ...

utilities and

cloud computing Cloud computing is "a paradigm for enabling network access to a scalable and elastic pool of shareable physical or virtual resources with self-service provisioning and administration on-demand," according to International Organization for ...

technologies designed for adding

disclaimers A disclaimer is generally any statement intended to specify or delimit the scope of rights and obligations that may be exercised and enforced by parties in a legally recognized relationship. In contrast to other terms for legally operative langua ...

, branding, and regulatory compliance for corporate email via personalized email signatures. Its products are designed to work with

Microsoft Exchange Server Microsoft Exchange Server is a mail server and calendaring server developed by Microsoft. It runs exclusively on Windows Server operating systems. The first version was called Exchange Server 4.0, to position it as the successor to the relat ...

Office 365 Microsoft 365 (previously called Office 365) is a product family of productivity software, collaboration and cloud-based services owned by Microsoft. It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs form ...

and

Google Workspace Google Workspace (formerly G Suite, formerly Google Apps) is a collection of cloud computing, Productivity software, productivity and Collaborative software, collaboration tools, software and products developed and marketed by Google. It con ...

. The company's headquarters is located in Farnborough, United Kingdom. The company name, "Exclaimer", comes from a combination of "

Exchange Exchange or exchanged may refer to: Arts, entertainment and media Film and television * Exchange (film), or ''Deep Trap'', 2015 South Korean psychological thriller * Exchanged (film), 2019 Peruvian fantasy comedy * Exchange (TV program), 2021 Sou ...

" and "

disclaimer A disclaimer is generally any statement intended to specify or delimit the scope of rights and obligations that may be exercised and enforced by parties in a legally recognized relationship. In contrast to other terms for legally operative langua ...

History

The company was founded in 2001 by Andrew Millington and Christopher Crawshay. Exclaimer became an incorporated company in October 2003. The first Exclaimer products allowed organizations to apply legally compliant

to corporate email sent by

and

Microsoft Outlook Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Primarily popular as an email client for businesses, Outlook also includes functions such as Calendari ...

. These were later enhanced to allow for more complex

HTML Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It defines the content and structure of web content. It is often assisted by technologies such as Cascading Style Sheets ( ...

to ensure consistent corporate branding. On 6 December 2016,

Livingbridge Livingbridge is a mid-market private equity firm launched in 1995. Headquartered in London, the firm also has offices in, Melbourne, Australia and Boston, US. Livingbridge was known until November 2014 as Isis Equity Partners, but rebranded a ...

invested £23 million in Exclaimer. The investment was advised by

PricewaterhouseCoopers PricewaterhouseCoopers, also known as PwC, is a multinational professional services network based in London, United Kingdom. It is the second-largest professional services network in the world and is one of the Big Four accounting firms, alon ...

and was the last primary investment from Livingbridge 5, the firm's £360m fund raised in 2012. In 2020, Exclaimer appointed Heath Davies, as CEO. On 7 December 2020,

took a majority stake in Exclaimer, investing over $133 million with participation from Farview Equity Partners and existing investor Livingbridge. On 9 February 2021, Exclaimer completed the acquisition of Customer Thermometer, a

customer satisfaction Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number ...

survey platform. On 11 October 2021, Exclaimer appointed Marco Costa as its new chief executive following Heath Davies standing down. On 17 September 2024, Exclaimer appointed Rob Singer, a former C-Suite at

Ancestry.com Ancestry.com LLC is an American genealogy company based in Lehi, Utah. The largest for-profit genealogy company in the world, it operates a network of genealogical, historical records, and related genetic genealogy websites. It is owned by The ...

as CEO following Costa's decision to step down.

Company

Exclaimer is a

Microsoft Gold Certified Partner A Microsoft Certified Partner (MCP) is a firm that provides Microsoft-related products or services, or support for such. It is part of the Microsoft Partner Network. They are confirmed by Microsoft to be official, and that they work effectively, ...

and a

Google Cloud Google Cloud Platform (GCP) is a suite of cloud computing services offered by Google that provides a series of modular cloud services including computing, data storage, data analytics, and machine learning, alongside a set of management tools ...

Partner. The company was named in ''

The Sunday Times ''The Sunday Times'' is a British Sunday newspaper whose circulation makes it the largest in Britain's quality press market category. It was founded in 1821 as ''The New Observer''. It is published by Times Newspapers Ltd, a subsidiary of N ...

'' WorldFirst SME Export Track 100 of the UK's small and medium-sized private companies with the fastest-growing international sales. It was also named in the ''

Financial Times The ''Financial Times'' (''FT'') is a British daily newspaper printed in broadsheet and also published digitally that focuses on business and economic Current affairs (news format), current affairs. Based in London, the paper is owned by a Jap ...

'' FT 1000: Europe's Fastest Growing Companies that lists the European companies that achieve the highest compound growth rate. The company has a number of international offices, including regional headquarters for the Americas in

Miami, United States Miami is a East Coast of the United States, coastal city in the U.S. state of Florida and the county seat of Miami-Dade County, Florida, Miami-Dade County in South Florida. It is the core of the Miami metropolitan area, which, with a populat ...

, and for Europe in Hoorn, Netherlands.

References

External links

*{{Official website, https://www.exclaimer.com/ Software companies of the United Kingdom Business software companies Email Software companies established in 2001 2001 establishments in the United Kingdom 2001 establishments in England Companies based in Hampshire Companies based in Farnborough Companies established in 2001