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Microsoft Gold Certified Partner
A Microsoft Certified Partner (MCP) is a firm that provides Microsoft-related products or services, or support for such. It is part of the Microsoft Partner Network. They are confirmed by Microsoft to be official, and that they work effectively, and help customers with a range of information technology (IT) projects and specific products and services. While not accredited to provide support to the same level as a Microsoft Gold Certified Partner for Support Services, many MCPs offer support as part of their services. MCPs provide Microsoft services on behalf of Microsoft worldwide, spanning many fields including original equipment manufacturer (OEM), education, software providers, and technical support. They have 24-hour access to Microsoft Support, which enables them to provide reliable customer support. Every MCP has been in business for at least 5 years, has passed several tests, and has proven skills in their particular field. Microsoft rewards these partners with discounts i ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft
Microsoft Corporation is an American multinational corporation and technology company, technology conglomerate headquartered in Redmond, Washington. Founded in 1975, the company became influential in the History of personal computers#The early 1980s and home computers, rise of personal computers through software like Windows, and the company has since expanded to Internet services, cloud computing, video gaming and other fields. Microsoft is the List of the largest software companies, largest software maker, one of the Trillion-dollar company, most valuable public U.S. companies, and one of the List of most valuable brands, most valuable brands globally. Microsoft was founded by Bill Gates and Paul Allen to develop and sell BASIC interpreters for the Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Windows. During the 41 years from 1980 to 2021 Microsoft released 9 versions of MS-DOS with a median frequen ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft Partner Network
Microsoft Partner Network or MPN, formerly known as the Microsoft Partner Program or MSPP, is Microsoft's partner network which is designed to make resources available to a wide variety of technology companies so they can build a business around Microsoft technologies. The program consists of 400,000 of partners, vendors and service providers that build or sell services based on Microsoft products as of March 16, 2022. It is difficult to ascertain the exact count, Microsoft blogs and channel magazines in 2017 and 2021 listed 100,000 partners in the US and 30,000 in the UK, but the worldwide number is probably in the millions. These partners include systems integrators, original equipment manufacturers, independent software vendors, value-added resellers, telecommunications companies, Internet hosting services, marketing agencies, and resellers. As of 2009, this business ecosystem generated $8.70 in revenue for partner companies for every $1 that Microsoft makes. History * M ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Technology
Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Information technology is an application of computer science and computer engineering. The term is commonly used as a synonym for computers and computer networks, but it also encompasses other information distribution technologies such as television and telephones. Several products or services within an economy are associated with information technology, including computer hardware, software, electronics, semiconductors, internet, Telecommunications equipment, telecom equipment, and e-commerce.. An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a Computer, computer system — including all Computer hardware, hardware, software, and peripheral equipment � ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Technical Support
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these companies. Outsourcing tech support With the increasing use of technology in modern times, there is a growing requirement to provide technical support. Many organizations locate their technical support departments or call centers in countries or regions with lower costs. Dell was amongst the first companies to outsource their technical support and customer service departments to India in 2001. There has also been a growth in companies specializing in providing technical support to other organizations. These are often referred to as MSPs (Managed Service Providers). For businesses needing to provide technical support, outsourcing allows ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer Support
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Phone and emails are the primary means to offer web-based assistance for your customers when matters do not require an immediate answer. Low-cost, non-intrusive and anywhere-anytime access are some of the advantages of email-based communications. Ticketing System and CRM Applications help keep track of a series of follow-up correspondence with a particular customer. Services offered via email response management is claims processing, polling/media analysis, subscription services, troubleshooting, complaint registrations etc. See also * Customer success *Automation *Customer s ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft Windows
Windows is a Product lining, product line of Proprietary software, proprietary graphical user interface, graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sectors of the computing industry – Windows (unqualified) for a consumer or corporate workstation, Windows Server for a Server (computing), server and Windows IoT for an embedded system. Windows is sold as either a consumer retail product or licensed to Original equipment manufacturer, third-party hardware manufacturers who sell products Software bundles, bundled with Windows. The first version of Windows, Windows 1.0, was released on November 20, 1985, as a graphical operating system shell for MS-DOS in response to the growing interest in graphical user interfaces (GUIs). The name "Windows" is a reference to the windowing system in GUIs. The 1990 release of Windows 3.0 catapulted its market success and led to various other product families ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft Office
Microsoft Office, MS Office, or simply Office, is an office suite and family of client software, server software, and services developed by Microsoft. The first version of the Office suite, announced by Bill Gates on August 1, 1988, at COMDEX, contained Microsoft Word, Microsoft Excel, and Microsoft PowerPoint — all three of which remain core products in Office — and over time Office applications have grown substantially closer with shared features such as a common spell checker, Object Linking and Embedding data integration and Visual Basic for Applications scripting language. Microsoft also positions Office as a development platform for line-of-business software under the Office Business Applications brand. The suite currently includes a word processor (Word), a spreadsheet program ( Excel), a presentation program ( PowerPoint), a notetaking program ( OneNote), an email client ( Outlook) and a file-hosting service client (OneDrive). The Windows version includes ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Data Management
Data management comprises all disciplines related to handling data as a valuable resource, it is the practice of managing an organization's data so it can be analyzed for decision making. Concept The concept of data management emerged alongside the evolution of computing technology. In the 1950s, as computers became more prevalent, organizations began to grapple with the challenge of organizing and storing data efficiently. Early methods relied on punch cards and manual sorting, which were labor-intensive and prone to errors. The introduction of database management systems in the 1970s marked a significant milestone, enabling structured storage and retrieval of data. By the 1980s, relational database models revolutionized data management, emphasizing the importance of data as an asset and fostering a data-centric mindset in business. This era also saw the rise of data governance practices, which prioritized the organization and regulation of data to ensure quality and complian ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Training
Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. It forms the core of apprenticeships and provides the backbone of content at institutes of technology (also known as technical colleges or polytechnics). In addition to the basic training required for a trade, occupation or profession, training may continue beyond initial competence to maintain, upgrade and update skills throughout working life. People within some professions and occupations may refer to this sort of training as professional development. Training also refers to the development of physical fitness related to a specific competence, such as sport, martial arts, military applications and some other occupations. Training methods of all types can be improved by setting specific, time-based, and difficult goals. This allows for ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
