E-procurement (electronic
procurement
Procurement is the process of locating and agreeing to terms and purchasing goods, services, or other works from an external source, often with the use of a tendering or competitive bidding process. The term may also refer to a contractual ...
, sometimes also known as supplier exchange) is a collective term used to refer to a range of technologies which can be used to
automate the internal and external processes associated with
procurement
Procurement is the process of locating and agreeing to terms and purchasing goods, services, or other works from an external source, often with the use of a tendering or competitive bidding process. The term may also refer to a contractual ...
,
strategic sourcing and
purchasing.
[National e-Procurement Project]
Desktop Guide to e-Procurement - Part 1: Overarching Guide to e-Procurement
Local e-Government National Projects, accessed on 6 July 2024
Examples of e-procurement include e-auctions, e-tendering, automated issue of purchase orders and related receipting and invoicing processes, internet ordering, use of
purchasing cards,
and the use of information and networking systems such as
electronic data interchange and
enterprise resource planning systems.
E-procurement can be used across the
business-to-business,
business-to-consumer and
business-to-government marketplaces.
[Bids and Tenders]
Lakshwadeep E-Proc and NIC
, title assumed to refer to Lakshadweep, accessed 6 July 2024
Scope
One Indian project refers to e-procurement as a "value chain", consisting of indent management, e-Informing, e-Tendering, e-Auctioning, vendor management, catalogue management,
purchase order integration, Order Status, Ship Notice,
e-invoicing,
e-payment, and contract management. Indent management is the workflow involved in the preparation of tenders. This part of the value chain is optional, with individual procuring departments defining their indenting process. In works procurement, administrative approval and technical sanction can be obtained in electronic format. In goods procurement, indent generation activity is done online. The end result of the stage is taken as inputs for issuing the NIT.
Other elements of e-procurement can include
request for information
A request for information (RFI) is a common business process whose purpose is to collect written information about the capabilities of various suppliers. Normally it follows a format that can be used for comparative purposes.
An RFI is primarily ...
,
request for proposal,
request for quotation
A request for quotation (RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitati ...
, RFx (the previous three together), and
eRFx (software for managing RFx projects).
Alongside the increased use of e-procurement, needs for
standardization
Standardization (American English) or standardisation (British English) is the process of implementing and developing technical standards based on the consensus of different parties that include firms, users, interest groups, standards organiza ...
arise. Currently, there is one globally developed open
extensible markup language
Extensible Markup Language (XML) is a markup language and file format for storing, transmitting, and reconstructing data. It defines a set of rules for encoding documents in a format that is both human-readable and machine-readable. The Wor ...
based standard framework built on a rich heritage of electronic business experience. It consists of five layers - messaging, registry and repository, collaboration protocol, core components and
business processes.
History
It was first used by
IBM
International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
in the year 2000, when the company launched its ''Replenishment Management System and Method'', designed by Mexican communications engineer Daniel Delfín, who was then the procurement director at IBM's largest production plant, and programmed by Alberto Wario, an IT programmer. The system was designed to solve IBM's complex procurement process for the plant in
Guadalajara
Guadalajara ( ; ) is the capital and the most populous city in the western Mexican List of states of Mexico, state of Jalisco, as well as the most densely populated municipality in Jalisco. According to the 2020 census, the city has a population ...
,
Mexico
Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America, and borders the United States to the north, and Guatemala and Belize to the southeast; while having maritime boundar ...
, then the largest
personal computer
A personal computer, commonly referred to as PC or computer, is a computer designed for individual use. It is typically used for tasks such as Word processor, word processing, web browser, internet browsing, email, multimedia playback, and PC ...
production plant in the world, with a production value of 1.6 billion dollars a year. Three years after the system was implemented, the production of the plant grew to 3.6 billion dollars, after which, the company used the system in its secondary production plants, and later sold licenses to external companies around the World.
Jari Tavi identified three stages in the evolution of e-procurement technology: initial systems were functional for procurement professionals but did not address user need; a second generation used web-based technology and aimed to support end-users as well as meeting procurement teams' needs but lacked flexibility and
usability. The third generation secured more of the user-focused flexibility and usability which had previously been lacking.
In the
European Union
The European Union (EU) is a supranational union, supranational political union, political and economic union of Member state of the European Union, member states that are Geography of the European Union, located primarily in Europe. The u ...
, e-procurement for the public sector was first introduced with the
Directives 2004/17/EC and 2004/18/EC of 31 March 2004. These directives, which were subsequently revised in 2014, set up the framework for transparent and equal opportunities for public procurement including the mandatory use of electronic communication for publishing opportunities, the standardization of procurement processes, electronic tender submission procedures, handling of objections etc. for all public procurement made in the EU above certain thresholds.
E-Informing
E-Informing does not directly take part in the purchasing process, this process rather precedes the purchasing. It is the process of gathering and distributing purchasing information both from and to internal and external parties, using the internet technology. Information sharing refers to the extent to which critical and proprietary information is communicated to one's supply chain partner thus more efficiency and high performance of the
supply chain
A supply chain is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them to end consumers or end customers, while supply chain management deals with the flow of goods in distri ...
. In
information sharing, also information quality is considered. That includes accuracy, timeliness, adequacy, and credibility of information exchanged.
This process occurs especially in
enterprise resource planning (ERP).
e-Tendering
Electronic tendering ("e-Tendering") is a process for sending and receiving tenders by electronic means, rather than the old paper-based method. Instead of inserting documents into an envelope and posting them, both parties now exchange the tenders securely via the Internet. It also reduces the time and streamlines tendering operations, making the process faster.
e-Auctioning
E-auction is the process of conducting an auction to sell assets, natural resources or other goods through online competitive bidding. Compared to physical auction, electronic auction provides complete transparency and enables more parties to take part.
Vendor management
It occurs when contracting authority aims to control costs, drive service excellence and mitigate risks to gain increased value from their vendors throughout the procurement process. Contract management departments are often established in order to ensure the most effective deal.
Catalogue management
Catalogue management is a strategic process that starts when suppliers publish their product portfolio electronically and products are made available to buyers in order to procure goods and services electronically, and appears while managing the product catalog to ensure the quality of the product data across the sales channels. The product content can be hosted either by the supplier or buyer.
e-Purchasing
As opposed to e-Tendering, e-Purchasing is used in procurement of goods and services that are of low value and high volume. It electronically simplifies the purchasing process of such goods and services. For this type of procurement, catalogues are one of the key components that often occurs. Key components of this system are often complex and thus system development is often needed. The process starts from publication of items online by the suppliers, and continues to the electronic selection, order, reception, and finishes with payment by the purchasing side.
[United Nations, Asian Development Bank, & Korea (South). (2006). ''E-procurement''. angkok United Nations Publications. p. 14.]
e-Ordering
Process of creating and approving purchasing requisition, both placing purchase orders and receiving goods and services ordered, while using a
software system based on internet technology which greatly improves the
supply chain
A supply chain is a complex logistics system that consists of facilities that convert raw materials into finished products and distribute them to end consumers or end customers, while supply chain management deals with the flow of goods in distri ...
performance. When talking about e-ordering, ordered goods and services are generally non-product related, in other words - indirect. In case of
Enterprise Resources Planning (ERP) the goods and services ordered are product related. Both the supporting software system as well as ordering catalogue system are designed to be used by all employees of an organization.
e-Invoicing
E-Invoicing is any method by which an invoice is electronically presented to a customer for payment. In larger companies,
accounts payable departments are responsible for the
invoices to be approved, processed, and paid.
e-Contract Management
This type of management consists of management of receivables, payments, contract settlements, contract variations, performance securities, and auditing and control activities, and as opposed to its classical form, e-Contract Management is its electronic improvement.
In the public sector
E-procurement in the public sector is emerging internationally. Hence, initiatives have been implemented in
Bangladesh
Bangladesh, officially the People's Republic of Bangladesh, is a country in South Asia. It is the List of countries and dependencies by population, eighth-most populous country in the world and among the List of countries and dependencies by ...
,
Mongolia
Mongolia is a landlocked country in East Asia, bordered by Russia to the north and China to the south and southeast. It covers an area of , with a population of 3.5 million, making it the world's List of countries and dependencies by po ...
,
Ukraine
Ukraine is a country in Eastern Europe. It is the List of European countries by area, second-largest country in Europe after Russia, which Russia–Ukraine border, borders it to the east and northeast. Ukraine also borders Belarus to the nor ...
,
India
India, officially the Republic of India, is a country in South Asia. It is the List of countries and dependencies by area, seventh-largest country by area; the List of countries by population (United Nations), most populous country since ...
,
Singapore
Singapore, officially the Republic of Singapore, is an island country and city-state in Southeast Asia. The country's territory comprises one main island, 63 satellite islands and islets, and one outlying islet. It is about one degree ...
,
Estonia
Estonia, officially the Republic of Estonia, is a country in Northern Europe. It is bordered to the north by the Gulf of Finland across from Finland, to the west by the Baltic Sea across from Sweden, to the south by Latvia, and to the east by Ru ...
,
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
,
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
,
Malaysia
Malaysia is a country in Southeast Asia. Featuring the Tanjung Piai, southernmost point of continental Eurasia, it is a federation, federal constitutional monarchy consisting of States and federal territories of Malaysia, 13 states and thre ...
,
Indonesia
Indonesia, officially the Republic of Indonesia, is a country in Southeast Asia and Oceania, between the Indian Ocean, Indian and Pacific Ocean, Pacific oceans. Comprising over List of islands of Indonesia, 17,000 islands, including Sumatra, ...
,
Australia
Australia, officially the Commonwealth of Australia, is a country comprising mainland Australia, the mainland of the Australia (continent), Australian continent, the island of Tasmania and list of islands of Australia, numerous smaller isl ...
,
European Union
The European Union (EU) is a supranational union, supranational political union, political and economic union of Member state of the European Union, member states that are Geography of the European Union, located primarily in Europe. The u ...
.
Public sector organizations use e-procurement for contracts to achieve benefits such as increased efficiency and
cost
Cost is the value of money that has been used up to produce something or deliver a service, and hence is not available for use anymore. In business, the cost may be one of acquisition, in which case the amount of money expended to acquire it i ...
savings (faster and cheaper) in government procurement and improved transparency (to reduce corruption) in procurement services. E-procurement in the public sector has seen rapid growth in recent years. Act 590 of Louisiana's 2008 Regular Legislative Session requires political subdivisions to make provisions for the receipt of electronic bids.
E-procurement projects are often part of the country's general
e-Government efforts to better serve its citizens and businesses in the digital economy. For example, Singapore's
GeBIZ was implemented as one of the programmes under its e-Government masterplan. The
Procurement G6 leads the use of e-procurement instruments in
Public procurement.
An example of successful reform is shown by
Ukraine
Ukraine is a country in Eastern Europe. It is the List of European countries by area, second-largest country in Europe after Russia, which Russia–Ukraine border, borders it to the east and northeast. Ukraine also borders Belarus to the nor ...
Prozorro. The result of collaboration between Ukrainian government, business sector, and civil society. This system was developed by the international anti-corruption organization, Transparency International Ukraine, with the help of volunteers, NGOs,
business
Business is the practice of making one's living or making money by producing or Trade, buying and selling Product (business), products (such as goods and Service (economics), services). It is also "any activity or enterprise entered into for ...
community and state bodies of
Ukraine
Ukraine is a country in Eastern Europe. It is the List of European countries by area, second-largest country in Europe after Russia, which Russia–Ukraine border, borders it to the east and northeast. Ukraine also borders Belarus to the nor ...
, the WNISEF fund, the
EBRD and other partners.
Vendors
This field is populated by two types of vendors: big
enterprise resource planning (ERP) providers which offer e-procurement as one of their services, and the more affordable services focused specifically on e-procurement.
Benefits and Disadvantages
Benefits
Implementing an e-procurement system benefits all levels of an organization. E-procurement systems offer improved spend visibility and control and help finance officers match purchases with purchase orders, receipts and job tickets. An e-procurement system also manages tenders through a web site. An example is the 'System for Acquisition Management (SAM)' which on July 30, 2013, combined information from the former
Central Contractor Registration and Online Representations and Certifications Application (ORCA), in the United States.
In the case of government procurement, the benefits might be efficiency, transparency, equity, fairness and encouragement of local business. Because e-procurement increases competition, lowers
transaction costs, and has potential to minimize time and errors in the bidding process, efficiency is achieved. Because of easier accessibility and openness of the internet, more people can attain earlier pieces of information, which increases transparency. Neutrality to location and time ensures equity and fairness.
Disadvantages
Because the vendor is obtaining more information about the customer than in case of normal supply chain management structure, major disadvantage of e-procurement might be incentive of the vendor to take advantage of the customer.
See also
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Complex sales
*
Construction bidding
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Contract A
*
Proposal
*
Reverse auction
*
Low-carbon tenders
*
Tender notification
*
Tendering
*
Strategic sourcing
*
Outsourcing
Outsourcing is a business practice in which companies use external providers to carry out business processes that would otherwise be handled internally. Outsourcing sometimes involves transferring employees and assets from one firm to another ...
*
Public eProcurement
*
Purchase-to-pay
References
{{Authority control
Business-to-business
Procurement