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A cubicle is a partially enclosed
office An office is a space where the employees of an organization perform Business administration, administrative Work (human activity), work in order to support and realize the various goals of the organization. The word "office" may also denote a po ...
workspace that is separated from neighboring workspaces by partitions that are usually tall. Its purpose is to isolate office workers and managers from the sights and noises of an open workspace so that they may concentrate with fewer distractions. Cubicles are composed of modular elements such as walls, work surfaces, overhead bins, drawers, and shelving, which can be configured depending on the user's needs. Installation is generally performed by trained personnel, although some cubicles allow configuration changes to be performed by users without specific training. Cubicles in the 2010s and 2020s are usually equipped with a computer, monitor, keyboard and mouse on the work surface. Cubicles typically have a desk phone. Since many offices use overhead
fluorescent light A fluorescent lamp, or fluorescent tube, is a low-pressure mercury-vapor gas-discharge lamp that uses fluorescence to produce visible light. An electric current in the gas excites mercury vapor, to produce ultraviolet and make a phosphor ...
s to illuminate the office, cubicles may or may not have lamps or other additional lighting. Other furniture often found in cubicles includes office chairs and filing cabinets. The office cubicle was created by designer Robert Propst in Scottsdale, AZ for Herman Miller, and released in 1967 under the name " Action Office II". Although cubicles are often seen as being symbolic of work in a modern office setting due to their uniformity and blandness, they afford the employee a greater degree of privacy and personalization than in previous work environments, which often consisted of desks lined up in rows within an open room. They do so at a lower cost than individual, private offices. In some office cubicle workspaces, employees can decorate the walls of their cubicle with posters, pictures and other items. A cubicle is also called a cubicle desk, office cubicle, cubicle workstation, or simply a cube. An
office An office is a space where the employees of an organization perform Business administration, administrative Work (human activity), work in order to support and realize the various goals of the organization. The word "office" may also denote a po ...
filled with cubicles is sometimes called a sea of cubicles, and additionally called pods (such as 4-pod or 8-pod of cubes) or a cube farm. Although humorous, the phrase usually has negative connotations. Cube farms are found in multiple industries including
technology Technology is the application of Conceptual model, conceptual knowledge to achieve practical goals, especially in a reproducible way. The word ''technology'' can also mean the products resulting from such efforts, including both tangible too ...
,
insurance Insurance is a means of protection from financial loss in which, in exchange for a fee, a party agrees to compensate another party in the event of a certain loss, damage, or injury. It is a form of risk management, primarily used to protect ...
, and government offices.


Etymology

The term cubicle comes from the
Latin Latin ( or ) is a classical language belonging to the Italic languages, Italic branch of the Indo-European languages. Latin was originally spoken by the Latins (Italic tribe), Latins in Latium (now known as Lazio), the lower Tiber area aroun ...
''cubiculum'', for bed chamber. It was used in English as early as the 15th century. It eventually came to be used for small chambers of all sorts, and for small rooms or study spaces with partitions which do not reach to the ceiling. Like the older carrel desk, a cubicle seeks to give a degree of
privacy Privacy (, ) is the ability of an individual or group to seclude themselves or information about themselves, and thereby express themselves selectively. The domain of privacy partially overlaps with security, which can include the concepts of a ...
to the user while taking up minimal space in a large or medium-sized room. A satirical
joke A joke is a display of humour in which words are used within a specific and well-defined narrative structure to make people laugh and is usually not meant to be interpreted literally. It usually takes the form of a story, often with dialogue, ...
in the 1870 edition of ''Punch, or the London Charivari'' magazine uses "cubicle" in the context of an advertisement for a college dormitory - "The dormitories separate cubicles." The joke appears to ridicule the overly studious word, asking, "But stay, what ''is'' a cubicle? Did we ever sleep in a cubicle? No; we should as soon have thought of slumber in a
bicycle A bicycle, also called a pedal cycle, bike, push-bike or cycle, is a human-powered transport, human-powered or motorized bicycle, motor-assisted, bicycle pedal, pedal-driven, single-track vehicle, with two bicycle wheel, wheels attached to a ...
." The article goes on to explain the Latin origin of the word "cubicle" and its definition. In 1879, the word "cubicle" appeared in reference to
electrical engineering Electrical engineering is an engineering discipline concerned with the study, design, and application of equipment, devices, and systems that use electricity, electronics, and electromagnetism. It emerged as an identifiable occupation in the l ...
, referring to what is today known as electrical enclosures for switchgears and circuit breakers.


History

Prior to the widespread adoption of cubicles beginning in the 1960s, office workers often worked at desks arranged in rows in an open room, where they were exposed to the sounds and activity of those working around them.


Action Office I

In 1960, Herman Miller founded the Herman Miller Research Corporation. The corporation's first major project was an evaluation of the "office" as it had evolved during the 20th Century, and in particular, how it functioned in the 1960s. Propst concluded from his studies that during the 20th century the office environment had changed substantially, particularly in relation to the amount of information being processed. The amount of information an employee had to analyze, organize, and maintain had increased dramatically. Despite this, the basic layout of the corporate office had remained largely unchanged. Propst's studies suggested that an open environment actually reduced communication between employees, and impeded personal initiative. On this, Propst commented "One of the regrettable conditions of present day offices is the tendency to provide a formula kind of sameness for everyone." In addition, the employees were suffering from long hours of sitting in one position. In 1964, they created the Action Office I (AO-1) and introduced it in the Herman Miller lineup. AO-1 was a failure. Despite its shortcomings, Nelson won the Alcoa Award for the design without crediting Propst.


First appearances

One of the first offices to incorporate the ''"Action Office"'' design was in the
Federal Reserve Bank of New York The Federal Reserve Bank of New York is one of the 12 Federal Reserve Banks of the United States. It is responsible for the Second District of the Federal Reserve System, which encompasses the New York (state), State of New York, the 12 norther ...
.


Action Office II

Following the poor sales of Action Office 1, Propst and Nelson decided that Action Office I had failed. The AO-2 lineup met with unprecedented success. In 1978, ''"Action Office II"'' was renamed simply ''"Action Office"'', and by 2005 had attained sales totaling $5 billion. Despite the success and his contributing ideas, Nelson criticized the ''"Action Office II"'' line. In 1970, he sent a letter to Robert Blaich, Herman Miller's Vice-President for Corporate Design and Communication, in which he described the system's "dehumanizing effect as a working environment.".


Internet era

In 1994 designer Douglas Ball planned and built several iterations of the Clipper or CS-1, a "capsule" desk that resembled the streamlined front fuselage of a fighter plane. Meant as a computer workstation, it had louvers and an integrated ventilation system, as well as a host of built-in features typical of the ergonomic desk. An office space filled with these instead of traditional squarish cubicles would look like a hangar filled with small flight simulators. It was selected for the permanent design collection of the Design Museum in the United Kingdom. Many cube farms were built during the dotcom boom of 1997-2003. Between 2000 and 2002,
IBM International Business Machines Corporation (using the trademark IBM), nicknamed Big Blue, is an American Multinational corporation, multinational technology company headquartered in Armonk, New York, and present in over 175 countries. It is ...
partnered with the office furniture manufacturer Steelcase, and researched the software, hardware, and ergonomic aspects of the cubicle of the future (or the office of the future) under the name "Bluespace". They produced several prototypes of this hi-tech multi screened work space and even exhibited one at
Walt Disney World The Walt Disney World Resort is an destination resort, entertainment resort complex located about southwest of Orlando, Florida, United States. Opened on October 1, 1971, the resort is operated by Disney Experiences, a division of the Wa ...
. Bluespace offered movable multiple screens inside and outside, a projection system, advanced individual lighting, heating and ventilation controls, and guest-detecting privacy systems.


Open-plan offices

During the 2000s and 2010s, open plan offices arose again as a modern response to cubicles, inspired by tech companies in
Silicon Valley Silicon Valley is a region in Northern California that is a global center for high technology and innovation. Located in the southern part of the San Francisco Bay Area, it corresponds roughly to the geographical area of the Santa Clara Valley ...
. Though they predate cubicles and were re-popularized by architects including
Frank Lloyd Wright Frank Lloyd Wright Sr. (June 8, 1867 – April 9, 1959) was an American architect, designer, writer, and educator. He designed List of Frank Lloyd Wright works, more than 1,000 structures over a creative period of 70 years. Wright played a key ...
in 1939, 21st-century open plans are sometimes described as a " fad." Open plans have negative consequences on employees'
productivity Productivity is the efficiency of production of goods or services expressed by some measure. Measurements of productivity are often expressed as a ratio of an aggregate output to a single input or an aggregate input used in a production proce ...
,
mental health Mental health is often mistakenly equated with the absence of mental illness. However, mental health refers to a person's overall emotional, psychological, and social well-being. It influences how individuals think, feel, and behave, and how t ...
, and
health Health has a variety of definitions, which have been used for different purposes over time. In general, it refers to physical and emotional well-being, especially that associated with normal functioning of the human body, absent of disease, p ...
. In 2020, as a result of the COVID-19 pandemic, open-plan offices such as those in True Manufacturing Co. began to put up
plexiglass Poly(methyl methacrylate) (PMMA) is a synthetic polymer derived from methyl methacrylate. It is a transparent thermoplastic, used as an engineering plastic. PMMA is also known as acrylic, acrylic glass, as well as by the trade names and bran ...
partitions. Demand was so high and materials scarce the use of glass partitions as a protective screen was also widely used - essentially, once again dividing open plans into cubicles.


Impact on society

It is unlikely that any other office furnishings has had as much of a social impact as the introduction of the office cubicle in the 1960s, though the outcome of the cubicle's arrival is still open to debate. Author Thomas Hine speculated that the cubicle contributed to breaking the glass ceiling for women in the 1960s. Because women could be excluded from male-dominated open office " bull pens," cubicles allowed women to be promoted into middle management positions without making men uncomfortable. Writer Geoffrey James of '' Inc.'' is also a proponent of cubicles. James argues that cubicles encourage diversity in the workplace, as opposed to open floor plans which he claims favors the socially privileged and creates an uncomfortable environment for others. Therefore, he claims open floor spaces systemically encourage
ageism Ageism, also called agism in American English, is a type of discrimination based on one's age, generally used to refer to age-based discrimination against Old age, elderly people. The term was coined in 1969 by Robert Neil Butler to describe this ...
,
racism Racism is the belief that groups of humans possess different behavioral traits corresponding to inherited attributes and can be divided based on the superiority of one Race (human categorization), race or ethnicity over another. It may also me ...
,
sexism Sexism is prejudice or discrimination based on one's sex or gender. Sexism can affect anyone, but primarily affects women and girls. It has been linked to gender roles and stereotypes, and may include the belief that one sex or gender is int ...
, and
ableism Ableism (; also known as ablism, disablism (British English), anapirophobia, anapirism, and disability discrimination) is discrimination and social prejudice against physically or mentally disabled people. Ableism characterizes people as they a ...
by focusing on young
white White is the lightest color and is achromatic (having no chroma). It is the color of objects such as snow, chalk, and milk, and is the opposite of black. White objects fully (or almost fully) reflect and scatter all the visible wa ...
men A man is an adult male human. Before adulthood, a male child or adolescent is referred to as a boy. Like most other male mammals, a man's genome usually inherits an X chromosome from the mother and a Y chromosome from the fa ...
as the norm. However, cubicles lead to more overall comfort and therefore more equality in the workplace. Cultural commentary about cubicles was done in the 1990s and early 2000s. In expensive cities like New York and
London London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
, open-floor plans became popular because traditional cubicle or office setups were too costly. In 1989, controversial cartoonist Scott Adams spoke through his comic strip, ''
Dilbert ''Dilbert'' is an American comic strip written and illustrated by Scott Adams, first published on April 16, 1989. It is known for its satire, satirical office humor about a White-collar worker, white-collar, micromanagement, micromanaged offic ...
'', to satirize cubicle culture. He depicted an IT company employee who works in a cubicle. In 2001, he teamed up with the design company IDEO to create "Dilbert's Ultimate Cubicle". It included both whimsical aspects, a modular approach and attention to usually-neglected ergonomic details like the change in light orientation as the day advances. In 1991,
Douglas Coupland Douglas Coupland (born 30 December 1961) is a Canadian novelist, designer and visual artist. His first novel, the 1991 international bestseller '' Generation X: Tales for an Accelerated Culture'', popularized the terms Generation X and McJob. He ...
has coined the phrase "
veal Veal is the meat of Calf (animal), calves, in contrast to the beef from older cattle. Veal can be produced from a calf of either sex and any List of cattle breeds, breed; however, most veal comes from young male calves of Dairy cattle, dairy b ...
-fattening pen", a deprecation of cubicles in his novel '' Generation X: Tales for an Accelerated Culture''. In 1999, cubicles were depicted in sci-fi movie ''
The Matrix ''The Matrix'' is a 1999 science fiction film, science fiction action film written and directed by the Wachowskis. It is the first installment in the The Matrix (franchise), ''Matrix'' film series, starring Keanu Reeves, Laurence Fishburne, Ca ...
'', in which a
programmer A programmer, computer programmer or coder is an author of computer source code someone with skill in computer programming. The professional titles Software development, ''software developer'' and Software engineering, ''software engineer' ...
who is moonlighting as a
hacker A hacker is a person skilled in information technology who achieves goals and solves problems by non-standard means. The term has become associated in popular culture with a security hackersomeone with knowledge of bug (computing), bugs or exp ...
spends his days in a drab cubicle. The 1999 comedy '' Office Space'' depicts a bored group of IT workers who work in cubicles.


See also

* List of desk forms and types *
Architectural acoustics Architectural acoustics (also known as building acoustics) is the science and engineering of achieving a good sound within a building and is a branch of acoustical engineering. The first application of modern scientific methods to architectur ...
* Sound masking * Carrel desk - desks with small wall dividers


References


Bibliography

* Adams, Scott. ''What Do You call a Sociopath in a Cubicle?: (Answer, a Coworker)'' Kansas City, Missouri: Andrews McMeel Pub., 2002. * Blunden, Bill. ''Cube Farm''. Berkeley: Apress, 2004. * Duffy, Francis. Colin Cave. John Worthington, editors. ''Planning Office Space''. London: The Architectural Press Ltd., 1976. * Inkeles, Gordon. ''Ergonomic Living: How to Create a User-Friendly Home and Office''. New York: Simon and Schuster, 1994. * Klein, Judy Graf. ''The Office Book''. New York: Facts on File Inc., 1982. * Schlosser, Julie. "Cubicles: The great mistake." CNNMoney.com, 2006 * Saval, Nikil. ''Cubed: A Secret History of the Workplace'', Doubleday, 2014.


External links


CNN/Fortune - Cubicles: The great mistake

Cubitopia
{{Webarchive, url=https://web.archive.org/web/20080625122541/http://www.virginia.edu/iasc/culture/CultureFall07.pdf , date=2008-06-25 Article on the utopian ideal of the cubicle Desks Dilbert Furniture Office buildings