Retail Food Group (Australia) Limited, often abbreviated as RFG, is an ASX-listed company and Australian franchisor based in

Robina, Queensland Robina ( ) is a Suburbs and localities (Australia), suburb in the City of Gold Coast, Queensland, Australia. In the , Robina had a population of 25,659 people. Robina is one of the first Planned_community, master-planned residential communitie ...

. It owns numerous companies including

Gloria Jean's Coffees (commonly shortened to just ) is an Australian-American retail coffeehouse brand headquartered in Castle Hill, Sydney. The chain is owned by the multinational fast casual restaurant conglomerate Retail Food Group and has more than 599 store ...

, Brumby's Bakeries,

Donut King Donut King is an Australian multinational doughnut company and quick service restaurant. It specialises in Australian-style doughnuts and coffee. Signature menu items include hot cinnamon donuts, quakeshakes, thickshakes, milkshakes and bari ...

, Di Bella Coffee, The Coffee Guy, Café2U, Pizza Capers and Crust Pizza.

Founding

Established in 1989, RFG was incorporated in 2003 to act as a holding company for several fast-growing brand systems. The company roasts and supplies coffee to its network.

Portfolio of companies

*Beefy's Pies has over 11 stores throughout Queensland. * Brumby's Bakeries is a chain of Australian and New Zealand retail bakeries that was established in

Ashburton, Victoria Ashburton is a suburb of Melbourne, Victoria (Australia), Victoria, Australia, southeast of Melbourne's Melbourne central business district, Central Business District, located within the City of Boroondara Local government areas of Victoria, lo ...

in 1975. * Crust Pizza has over 110 stores throughout Australia. *

is a franchise system which was founded in 1981 in Sydney and specialises in donuts and coffee. *

is a franchised coffeehouse company that has opened more than 1,000 coffee houses across 39 markets worldwide, including over 460 stores in Australia. * Pizza Capers has over 110 stores throughout Australia. *Cafe2U and The Coffee Guy are brand systems that operate under mobile coffee van models. *Di Bella Coffee *The Coffee Guy *Rack 'em Bones BBQ Ribs

Former brands

Michel's Patisserie Michel's Patisserie is an Australian chain of bakery-style food outlets selling cakes, pies, savouries and coffees. The company is a franchise system that was founded in 1988 and has over 90 retail outlets in all Australian states and territori ...

specialised in retail bakery-style food. The brand was discontinued in 2025.

Controversy

A 2017 investigation by

Sydney Morning Herald ''The Sydney Morning Herald'' (''SMH'') is a daily tabloid newspaper published in Sydney, Australia, and owned by Nine Entertainment. Founded in 1831 as the ''Sydney Herald'', the ''Herald'' is the oldest continuously published newspaper in ...

noted that hundreds of franchisees were left financially devastated after investing in the brands under the RFG umbrella. In December 2022, the

Australian Competition & Consumer Commission The Australian Competition and Consumer Commission (ACCC) is the chief competition regulator of the Government of Australia, located within the Department of the Treasury. It was established in 1995 with the amalgamation of the Australian Tra ...

won a civil court case against RFG resulting in Michel's Patisserie and Gloria Jean's franchises receiving repayments and debt erasures totalling $10 million as part of a settlement relating to allegedly illegitimate marketing expenses and allegedly being sold loss-making shops.

References

External links