Commercial Mobile Alert System
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Wireless Emergency Alerts (WEA, formerly known as the Commercial Mobile Alert System (CMAS), and prior to that as the Personal Localized Alerting Network (PLAN)), is an alerting network in the
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., federal district, five ma ...
designed to disseminate emergency alerts to mobile devices such as cell phones and
pager A pager (also known as a beeper or bleeper) is a wireless telecommunications device that receives and displays alphanumeric or voice messages. One-way pagers can only receive messages, while response pagers and two-way pagers can also acknowl ...
s. Organizations are able to disseminate and coordinate emergency alerts and warning messages through WEA and other public systems by means of the Integrated Public Alert and Warning System.


Background

The
Federal Communications Commission The Federal Communications Commission (FCC) is an independent agency of the United States federal government that regulates communications by radio, television, wire, satellite, and cable across the United States. The FCC maintains jurisd ...
proposed and adopted the network structure, operational procedures and technical requirements in 2007 and 2008 in response to the ''Warning, Alert, and Response Network (WARN) Act'' passed by
Congress A congress is a formal meeting of the representatives of different countries, constituent states, organizations, trade unions, political parties, or other groups. The term originated in Late Middle English to denote an encounter (meeting of ...
in 2006, which allocated $106 million to fund the program. CMAS will allow federal agencies to accept and aggregate alerts from the President of the United States, the
National Weather Service The National Weather Service (NWS) is an agency of the United States federal government that is tasked with providing weather forecasts, warnings of hazardous weather, and other weather-related products to organizations and the public for the ...
(NWS) and
emergency operations center An emergency operations center (EOC) is a central command and control facility responsible for carrying out the principles of emergency preparedness and emergency management, or disaster management functions at a strategic level during an emerg ...
s, and send the alerts to participating wireless providers who will distribute the alerts to their customers with compatible devices via
Cell Broadcast Cell Broadcast (CB) is a method of sending messages to multiple mobile telephone users in a defined area at the same time. It is defined by the ETSI’s GSM committee and 3GPP and is part of the 2G, 3G, 4G LTE (telecommunication) and 5G s ...
, a technology similar to SMS text messages that simultaneously delivers messages to all phones using a cell tower instead of individual recipients. The government issues three types of alerts through this system: * Alerts issued by the
President of the United States The president of the United States (POTUS) is the head of state and head of government of the United States of America. The president directs the Federal government of the United States#Executive branch, executive branch of the Federal gove ...
or the Administrator of the
Federal Emergency Management Agency The Federal Emergency Management Agency (FEMA) is an agency of the United States Department of Homeland Security (DHS), initially created under President Jimmy Carter by Presidential Reorganization Plan No. 3 of 1978 and implemented by two Exe ...
(FEMA) * Alerts involving imminent threats to safety of life, issued in two different categories: extreme threats and severe threats *
AMBER Alert An Amber Alert (alternatively styled AMBER alert) or a child abduction emergency alert (SAME code: CAE) is a message distributed by a child abduction alert system to ask the public for help in finding abducted children. The system originated in ...
s. When the alert is received, a sound is played even if the ringer is off. On nearly all devices, the
Emergency Alert System The Emergency Alert System (EAS) is a national warning system in the United States designed to allow authorized officials to broadcast emergency alerts and warning messages to the public via cable, satellite, or broadcast television, and both ...
radio/TV attention signal sounds in a predetermined pattern. The system is a collaborative effort among FEMA, the Department of Homeland Security Science and Technology Directorate (DHS S&T), the Alliance for Telecommunications Industry Solutions (ATIS) and the
Telecommunications Industry Association The Telecommunications Industry Association (TIA) is accredited by the American National Standards Institute (ANSI) to develop voluntary, consensus-based industry standards for a wide variety of Information and Communication Technologies (ICT) p ...
(TIA).


Participation

Within ten months of FEMA making the government's design specifications for this secure interface for message transfer available, wireless service providers choosing to participate in CMAS must begin development and testing of systems which will allow them to receive alerts from alert originators and distribute them to their customers. Systems were required to be fully deployed within 28 months of the December 2009 adoption of such standards and were expected to be delivering alert messages to the public by 2012. Although not mandatory, several wireless providers, including
T-Mobile T-Mobile is the brand name used by some of the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG in the Czech Republic ( T-Mobile Czech Republic), Poland ( T-Mobile Polska), the United States ( T-Mob ...
,
AT&T AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile tel ...
,
Sprint Sprint may refer to: Aerospace *Spring WS202 Sprint, a Canadian aircraft design *Sprint (missile), an anti-ballistic missile Automotive and motorcycle *Alfa Romeo Sprint, automobile produced by Alfa Romeo between 1976 and 1989 *Chevrolet Sprint, ...
, and
Verizon Verizon Communications Inc., commonly known as Verizon, is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is headquartered at 1095 Avenue of the Americas in ...
have announced their willingness to participate in the system. Providers who do not wish to participate must notify their customers. Some phones which are not CMAS-capable may require only a software upgrade; while others may need to be replaced entirely. CMAS messages, although displayed similarly to SMS text messages, are always free and are routed through a separate service which will give them priority over voice and regular text messages in congested areas. Devices may offer the capability to disable most CMAS messages, but end-users must not be able to disable alerts issued by the President ("Presidential alert"), as prohibited by the Warning, Alert, and Response Network Act. Public television stations are also required by the FCC to act as a distribution system for CMAS alerts. Within 18 months of receiving funding from the
Department of Commerce The United States Department of Commerce is an executive department of the U.S. federal government concerned with creating the conditions for economic growth and opportunity. Among its tasks are gathering economic and demographic data for bus ...
, all public television stations must be able to receive CMAS alerts from FEMA and transmit them to participating wireless service providers. In January 2018, FCC chairman
Ajit Pai Ajit Varadaraj Pai (; born January 10, 1973) is an American lawyer who served as chairman of the U.S. Federal Communications Commission (FCC) from 2017 to 2021. He has been a partner at the private-equity firm Searchlight Capital since April 2 ...
said the commission planned to vote on overhauling wireless alerts, with a goal to make their targeting more granular and specific, citing issues with uses of wider alerts during
Hurricane Harvey Hurricane Harvey was a devastating Category 4 hurricane that made landfall on Texas and Louisiana in August 2017, causing catastrophic flooding and more than 100 deaths. It is tied with 2005's Hurricane Katrina as the costliest ...
, and perceptions by users that they are receiving too many alerts that do not necessarily apply to them. The FCC voted in favor of these new rules on January 30, 2018; by November 30, 2019, participating providers must deliver alerts with only a 0.1 mile overspill from their target area, require that devices be able to cache previous alerts for at least 24 hours, and that providers must support a 360-character maximum length and
Spanish-language Spanish ( or , Castilian) is a Romance language of the Indo-European language family that evolved from colloquial Latin spoken on the Iberian peninsula. Today, it is a global language with more than 500 million native speakers, mainly in the Am ...
messages by May 2019. The
House of Representatives House of Representatives is the name of legislative bodies in many countries and sub-national entitles. In many countries, the House of Representatives is the lower house of a bicameral legislature, with the corresponding upper house often c ...
passed the READI Act in November 2020 which amends the Warning, Alert, and Response Network Act to additionally require mandatory distribution of alerts issued by the Administrator of FEMA.


National Weather Service

The Commercial Mobile Alert System (CMAS), interface to the Wireless Emergency Alerts (WEA) service, went live in April 2012. The NWS began delivering its Wireless Emergency Alerts on June 28, 2012. Warning types sent via CMAS include
tornado A tornado is a violently rotating column of air that is in contact with both the surface of the Earth and a cumulonimbus cloud or, in rare cases, the base of a cumulus cloud. It is often referred to as a twister, whirlwind or cyclone, alt ...
,
flash flood A flash flood is a rapid flooding of low-lying areas: washes, rivers, dry lakes and depressions. It may be caused by heavy rain associated with a severe thunderstorm, hurricane, or tropical storm, or by meltwater from ice or snow flowing ...
,
dust storm A dust storm, also called a sandstorm, is a meteorological phenomenon common in arid and semi-arid regions. Dust storms arise when a gust front or other strong wind blows loose sand and dirt from a dry surface. Fine particles are tra ...
,
hurricane A tropical cyclone is a rapidly rotating storm system characterized by a low-pressure center, a closed low-level atmospheric circulation, strong winds, and a spiral arrangement of thunderstorms that produce heavy rain and squalls. Depe ...
,
typhoon A typhoon is a mature tropical cyclone that develops between 180° and 100°E in the Northern Hemisphere. This region is referred to as the Northwestern Pacific Basin, and is the most active tropical cyclone basin on Earth, accounting for a ...
, extreme wind,
tsunami A tsunami ( ; from ja, 津波, lit=harbour wave, ) is a series of waves in a water body caused by the displacement of a large volume of water, generally in an ocean or a large lake. Earthquakes, volcanic eruptions and other underwater exp ...
warnings, and sometimes
severe thunderstorm warning A severe thunderstorm warning (SAME code: SVR) is a severe weather warning product issued by regional offices of weather forecasting agencies throughout the world to alert the public that severe thunderstorms are imminent or occurring. A sev ...
s. Also, until November 2013,
blizzard A blizzard is a severe snowstorm characterized by strong sustained winds and low visibility, lasting for a prolonged period of time—typically at least three or four hours. A ground blizzard is a weather condition where snow is not falling ...
and ice storm warning, ice storm warnings were also included in CMAS; they were discontinued based on customer feedback due to such warnings typically issued well in advance of approaching winter storms, thus not representing an immediate hazard. While blizzard and ice storm warnings are no longer sent to phones by the National Weather Service, some local authorities continue to send winter weather related alerts at their discretion; for example in New York City during the January 2015 North American blizzard, alerts were sent to people's cell phones to warn users of a travel ban on New York City streets. Beginning Fall 2019, NWS significantly reduced the amount of Flash Flood Warnings that are issued over WEA to only those with a considerable or catastrophic damage threat. It was noted that the NWS over-alerts FFWs over WEA, and the
Federal Emergency Management Agency The Federal Emergency Management Agency (FEMA) is an agency of the United States Department of Homeland Security (DHS), initially created under President Jimmy Carter by Presidential Reorganization Plan No. 3 of 1978 and implemented by two Exe ...
(FEMA) has noted a large number of public complaints about overnight WEAs for FFWs with perceived little impact. As of August 2, 2021, NWS has added Severe Thunderstorm Warnings labeled with a “destructive” damage threat, for wind gusts over 80 mph and hail over baseball (2.75") size. The Snow squall warning, Snow Squall Warning is a warning that began operation out of 7 NWS offices beginning Mid-January 2018. Unlike Blizzard and Ice Storm Warnings which are issued well in advance, Snow Squall Warnings are issued when life-threatening snow squalls that will produce strong winds and poor visibilities are occurring. These are issued as Storm-Based Warning Polygons, like Severe Thunderstorm and Tornado Warnings. This is in effect for the nationwide WEA Program as this event requires immediate action unlike Blizzard or Ice Storm Warnings. In addition to the change, the Dust Storm Warning is now polygon based, and will activate WEA. The zone-based Dust Storm Warning issued in advance was replaced by the new Blowing Dust Warning, which does not activate WEA. Nationwide Implementation of these new events occurred in late 2018.


Notable uses

* Boston Marathon bombing – A shelter-in-place warning was issued via CMAS by the Massachusetts Emergency Management Agency. * A child abduction alert in the New York City region in July 2013 for a 7-month-old boy who had been abducted. The massive inconvenience caused by the 4:00 am timing raised concerns that many cellphone users would choose to disable alerts. * A blizzard warning in February 2013 for New York City. (Note: As of November 2013, blizzard warnings are no longer included in the CMAS program.) * A shelter-in-place warning for New York City in October 2012 due to Hurricane Sandy. * A child abduction alert in the New York City Region on June 30, 2015, for a 3-year-old girl who had been abducted. * 2016 New York and New Jersey bombings – A wanted alert was issued in New York City with a suspect's name two days after the bombings. * On October 24, 2018, an alert was sent to those in the area of the Time Warner Center to shelter in place while the NYPD investigated a October 2018 United States mail bombing attempts, suspicious package sent to CNN. * An AMBER Alert issued in Utah in late-September 2019 was mocked on social media for its accompanying WEA message, which only contained the unclear shorthand "gry Toyt" (an abbreviation of "gray Toyota", referring to the suspect's vehicle). * WEA has been used extensively during the COVID-19 pandemic to provide notice of health guidance and stay-at-home orders. Utah attempted to use localized alerts to inform drivers entering the state that they must fill out a mandatory, online travel declaration. However, this was dropped and replaced with road signs after the state reported that the alert was being received by residents up to 80 miles away of the intended area, and that "some of them received the alert more than 15 times."


National periodic tests

The first national test of a mandatory Presidential alert was held on October 3, 2018, at 2:18 PM Eastern Time, EDT as part of a national periodic test (NPT) of the Emergency Alert System. The message was expected to reach an estimated 75 percent of cell phones. The lead-up to the test attracted controversy, due to the false assumption that then-president Donald Trump was personally executing the test, and reports suggesting that he could abuse the system to send personal messages similar to those he issued via Donald Trump on social media, social media; A lawsuit was filed requesting a temporary restraining order blocking the test, claiming that it violated users' First Amendment rights to be free from "Compelled speech, government-compelled listening", the system could allow the dissemination of "arbitrary, biased, irrational and/or content-based messages to hundreds of millions of people", and could frighten children. The suit was thrown out, citing that a Presidential alert can only be used to disseminate legitimate emergency messages. The judge also clarified that the test itself would be conducted and executed by FEMA employees, with no personal involvement from the President. On the day of the test, John McAfee (then running for the 2020 United States presidential election, 2020 presential election) made a false statement that the Predentials alert involved the Enhanced 9-1-1, E911 system, alleged phones to have a "E911 chip" capable of giving the government access to the phone's location and microphone. The Electronic Frontier Foundation reported that there is "no such thing as an E911 chip". Fact-checking website Snopes stated that "WEA messages are not [related] to E911 functions". Another National Periodic Test of the Emergency Alert System took place on August 11, 2021, at 2:20 PM EDT, which also included a test message for Wireless Emergency Alerts. Unlike the first NPT for WEA that took place in 2018, the WEA portion of the test was only administered for phones that were opted in to receive the test message. However, it also sent the messages in both English and Spanish, depending on the language the phone was set to. It's unknown which language the message was sent for phones not set in English nor Spanish.


False alarms

* On January 13, 2018, a 2018 Hawaii false missile alert, false alert of an inbound missile to Hawaii was mistakenly issued through EAS and WEA by the Hawaii Emergency Management Agency, as the result of an employee error during a routine internal system test. * On March 2, 2021, as part of a scheduled tornado drill, emergency alerts simulating a tornado warning were issued by the NWS in Kansas City for Missouri and Kansas. However, while the alert issued via EAS did contain notices disclaiming that it was a test message, an actual tornado warning message was mistakenly issued via WEA due to a miscommunication surrounding the protocols for the drill.


Criticism

Many users have disabled the alerts due to the alerts overriding silent settings on their phone and being of limited relevance to them.


Security

At the 2019 MobiSys conference in South Korea, researchers from the University of Colorado Boulder demonstrated that it was possible to easily spoof wireless emergency alerts within a confined area, using open source software and commercially available software-defined radios. They recommended that steps be taken to ensure that alerts can be verified as coming from a trusted network, or using Public-key cryptography upon reception.


See also

* Integrated Public Alert and Warning System *
Emergency Alert System The Emergency Alert System (EAS) is a national warning system in the United States designed to allow authorized officials to broadcast emergency alerts and warning messages to the public via cable, satellite, or broadcast television, and both ...
* NOAA Weather Radio * Common Alerting Protocol * Alert Ready (Canada) * Emergency Mobile Alert (New Zealand) * EU-Alert (European Union) * NL-Alert (Netherlands) * National Severe Weather Warning Service (UK)


References


External links


FEMA Integrated Public Alert and Warning System (IPAWS)Commercial Mobile Alert System Test in San DiegoList of wireless emergency alert capable cell phones with instructions to enable or disable WEA
{{Cell Broadcast System Emergency Alert System Disaster preparedness in the United States 2009 establishments in the United States 2012 establishments in the United States