The Charles Schwab Corporation
[ is an American multinational financial services company. It offers ]bank
A bank is a financial institution that accepts Deposit account, deposits from the public and creates a demand deposit while simultaneously making loans. Lending activities can be directly performed by the bank or indirectly through capital m ...
ing, commercial bank
A commercial bank is a financial institution that accepts deposits from the public and gives loans for the purposes of consumption and investment to make a profit.
It can also refer to a bank or a division of a larger bank that deals with whol ...
ing, investing and related services including consulting, and wealth management
Wealth management (WM) or wealth management advisory (WMA) is an investment advisory service that provides financial management and wealth advisory services to a wide array of clients ranging from affluent to high-net-worth (HNW) and ultra-hi ...
advisory services to both retail and institutional clients. It is on the list of largest banks in the United States
The following table lists the 100 largest bank holding companies in the United States ranked by total assets of September 30, 2024 per the Federal Financial Institutions Examination Council, along with the market capitalization of public banks. ...
by assets.[ it had $10.10 trillion in client assets, 36.5 million active brokerage accounts, 5.4 million workplace ]retirement plan
A pension (; ) is a fund into which amounts are paid regularly during an individual's working career, and from which periodic payments are made to support the person's retirement from work. A pension may be either a "Defined benefit pension pla ...
participant accounts, and 2.0 million banking accounts.[ It also offers a donor advised fund for clients seeking to donate securities. It was founded in ]San Francisco, California
San Francisco, officially the City and County of San Francisco, is a commercial, Financial District, San Francisco, financial, and Culture of San Francisco, cultural center of Northern California. With a population of 827,526 residents as of ...
, and is headquartered in Westlake, Texas
Westlake is a town in Denton and Tarrant counties in the U.S. state of Texas, and a suburb of the Dallas-Fort Worth metroplex in North Texas. The population is 1,623 as of the 2020 United States census.
History
The area known as Westlake was ...
. It has over 380 branch
A branch, also called a ramus in botany, is a stem that grows off from another stem, or when structures like veins in leaves are divided into smaller veins.
History and etymology
In Old English, there are numerous words for branch, includ ...
es, primarily in financial centers in the United States and the United Kingdom.
Founded as First Commander Corporation in 1971 and renamed to Charles Schwab & Co. in 1973, the company leveraged deregulation of the 1970s to pioneer discount sales of equity securities. After a flagship opening in Sacramento, California
Sacramento ( or ; ; ) is the List of capitals in the United States, capital city of the U.S. state of California and the county seat, seat of Sacramento County, California, Sacramento County. Located at the confluence of the Sacramento Rive ...
, the bank expanded into Seattle
Seattle ( ) is the most populous city in the U.S. state of Washington and in the Pacific Northwest region of North America. With a population of 780,995 in 2024, it is the 18th-most populous city in the United States. The city is the cou ...
before the 1980s economic expansion financed the bank's investments in technology, automation, and digital record keeping. The first to offer round-clock order entry and quotation, it was purchased by Bank of America
The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
in 1983 for $55 million. Three years later, the profitability of the bank's no-charge mutual fund
A mutual fund is an investment fund that pools money from many investors to purchase Security (finance), securities. The term is typically used in the United States, Canada, and India, while similar structures across the globe include the SICAV in ...
s prompted the founder to buy his company back for $280 million.
History
In 1963, Charles R. Schwab and two other partners launched ''Investment Indicator'', an investment newsletter. At its height, the newsletter had 3,000 subscribers, each paying $84 a year to subscribe. In April 1971, the firm was incorporated in California as First Commander Corporation, a wholly owned subsidiary of Commander Industries, Inc., for traditional brokerage services and to publish the Schwab investment newsletter. In November of that year, Schwab and four others purchased all the stock from Commander Industries, Inc., and in 1972, Schwab bought all the stock from what was once Commander Industries. In 1973, the company name changed to Charles Schwab & Co., Inc.
In 1975, the U.S. Securities and Exchange Commission
The United States Securities and Exchange Commission (SEC) is an independent agency of the United States federal government, created in the aftermath of the Wall Street crash of 1929. Its primary purpose is to enforce laws against market m ...
allowed negotiated commission rates and Schwab set up a stock brokerage. In September 1975, Schwab opened its first branch in Sacramento, CA, and started offering discount brokerage services. In 1977, Schwab began offering seminars to clients, and by 1978, Schwab had 45,000 client accounts total, doubling to 84,000 in 1979. In 1979, Schwab risked $500,000 on a back-office settlement system called BETA (short for Brokerage Execution and Transaction Analysis), enabling Schwab to become the first discount broker to bring automation in house. In 1980, Schwab established the industry's first 24-hour quotation service, and the total of client accounts grew to 147,000. In 1981, Schwab became a member of the NYSE
The New York Stock Exchange (NYSE, nicknamed "The Big Board") is an American stock exchange in the Financial District, Manhattan, Financial District of Lower Manhattan in New York City. It is the List of stock exchanges, largest stock excha ...
, and the total of client accounts grew to 222,000. In 1982, Schwab became the first to offer 24/7 order entry and quote service, its first international office was opened in Hong Kong, and the number of client accounts totaled 374,000.
Acquisition by Bank of America and return to independence
In 1983, Bank of America
The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
acquired Charles Schwab for $55 million. In 1984, the company launched 140 no-load mutual fund
A mutual fund is an investment fund that pools money from many investors to purchase Security (finance), securities. The term is typically used in the United States, Canada, and India, while similar structures across the globe include the SICAV in ...
s. In 1987, management, including Charles R. Schwab, bought the company back from Bank of America for $280 million. In 1991, the company acquired Mayer & Schweitzer, a market making firm, allowing Schwab to execute its customers' orders without sending them to an exchange. In 1997, it was fined $200,000 for failing to arrange the best trades for its customers. The unit was renamed Schwab Capital Markets in 2000. In 1993, the company opened an office in London
London is the Capital city, capital and List of urban areas in the United Kingdom, largest city of both England and the United Kingdom, with a population of in . London metropolitan area, Its wider metropolitan area is the largest in Wester ...
.[
In 1995, Schwab acquired The Hampton Company, founded by Walter W. Bettinger, who became Schwab's CEO in 2008. The following year in 1996, they launched Web trading, letting customers trade listed and OTC stocks and check balances and order statuses on their website.] Dissatisfied with its in-house design, the company hired Razorfish to overhaul the site. This redesign later appeared in the Cooper-Hewitt Museum's inaugural National Design Triennial. In 2000, Schwab purchased U.S. Trust for $2.73 billion. Less than a year later, U.S. Trust was fined $10 million for violating bank secrecy laws. It was ordered to pay $5 million to the New York State Banking Department and $5 million to the Federal Reserve Board. On November 20, 2006, Schwab announced agreed to sell U.S. Trust to Bank of America
The Bank of America Corporation (Bank of America) (often abbreviated BofA or BoA) is an American multinational investment banking, investment bank and financial services holding company headquartered at the Bank of America Corporate Center in ...
for $3.3 billion in cash. The deal closed in the second quarter of 2007.
In January 2004, Schwab acquired SoundView Technology Group for $345 million to add equity research
Equity may refer to:
Finance, accounting and ownership
*Equity (finance), ownership of assets that have liabilities attached to them
** Stock, equity based on original contributions of cash or other value to a business
** Home equity, the diffe ...
capabilities. David S. Pottruck, who had spent the majority of his 20 years at the brokerage as Charles R. Schwab's right-hand man, shared the CEO title with the company's founder from 1998 to 2003. In May 2003, Mr. Schwab stepped down, and gave Pottruck sole control as CEO. On July 24, 2004, the company's board fired Pottruck, replacing him with its founder and namesake. News of Pottruck's removal came as the firm had announced that overall profit had dropped 10%, to $113 million, for the second quarter, driven largely by a 26% decline in revenue from customer stock trading.
After coming back into control, Mr. Schwab conceded that the company had "lost touch with our heritage", and quickly refocused the business on providing financial advice to individual investors. He also rolled back Pottruck's fee hikes. The company rebounded, and earnings began to turn around in 2005, as did the stock. The share price was up as high as 151% since Pottruck's removal, ten times since the return of Charles Schwab. The company's net transfer assets, or assets that come from other firms, quadrupled from 2004 to 2008. Schwab's YieldPlus fund drew controversy during the 2008 financial crisis
The 2008 financial crisis, also known as the global financial crisis (GFC), was a major worldwide financial crisis centered in the United States. The causes of the 2008 crisis included excessive speculation on housing values by both homeowners ...
because of its -31.7% return. Investors in the Schwab YieldPlus Fund, including Charles Schwab himself, lost $1.1 billion. Schwab closed the YieldPlus funds in 2011. In April 2007, the company acquired The 401(k) Company.
Switch to NASDAQ
On December 15, 2005, Charles Schwab announced that it would transition from a dual listing on both the New York Stock Exchange and the NASDAQ to exclusively listing its common stock on the NASDAQ and change its symbol from "SCH" to "SCHW" starting December 20, 2005 at the stock market open.
On July 22, 2008, Walter W. Bettinger, the previous chief operating officer
A chief operating officer (COO), also called chief operations officer, is an executive in charge of the daily operations of an organization (i.e. personnel, resources, and logistics). COOs are usually second-in-command immediately after the C ...
, was named chief executive, succeeding the company's namesake. Charles R. Schwab remained executive chairman
The chair, also chairman, chairwoman, or chairperson, is the presiding officer of an organized group such as a board, committee, or deliberative assembly. The person holding the office, who is typically elected or appointed by members of the gro ...
of the company and said that he would "continue to serve as a very active chairman".
On February 22, 2010, Charles Schwab switched its stock exchange listing back to the New York Stock Exchange.
In 2011, the company acquired OptionsXpress. The company also acquired Compliance11, Inc., a provider of compliance software. In 2012, it acquired ThomasPartners, an asset management
Asset management is a systematic approach to the governance and realization of all value for which a group or entity is responsible. It may apply both to tangible assets (physical objects such as complex process or manufacturing plants, infrastr ...
firm.
On July 1, 2020, the company acquired Wasmer, Schroeder & Company, an independent investment manager of fixed income in separately managed accounts with $10.7 billion in assets under management.
On May 26, 2020, the company acquired USAA
The United Services Automobile Association (USAA) is an American financial services company providing insurance and banking products exclusively to members of the military, veterans and their families. It was founded in 1922 in San Antonio, Texas ...
's investment management accounts for $1.8 billion in cash.
In June 2020, the company began allowing investors to purchase fractional shares.
Acquisition of TD Ameritrade
On October 6, 2020, the company acquired TD Ameritrade. As part of the acquisition, Toronto-Dominion Bank
Toronto-Dominion Bank (), doing business as TD Bank Group (), is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario. The bank was created on February 1, 1955, through the merger of the Bank of ...
acquired around a 12% stake in the company. Soon after, Schwab began the process of transitioning TD Ameritrade accounts to Charles Schwab; once this was finished, TD Ameritrade was shut down in May 2024. In early 2025, TD Bank sold its stake in Schwab.
Effective on January 1, 2021, the company moved its headquarters from San Francisco, California to Westlake, Texas
Westlake is a town in Denton and Tarrant counties in the U.S. state of Texas, and a suburb of the Dallas-Fort Worth metroplex in North Texas. The population is 1,623 as of the 2020 United States census.
History
The area known as Westlake was ...
.
On January 1, 2025, Rick Wurster assumed the CEO position of the company, replacing the retiring Walt Bettinger.
Senior leadership
* ''Chairman:'' Charles R. Schwab (since 1971)
* ''Chief Executive:'' Richard A. Wurster (since 2025)
List of former chief executives
# Charles R. Schwab (1971–1998)
# Charles R. Schwab and David S. Pottruck (1998–2003); co-CEO's
# David S. Pottruck (2003–2004)
# Charles R. Schwab (2004–2008); second term
# Walter W. Bettinger II (2008-2024)
Marketing
In 2004, Charles Schwab chose Havas Worldwide (then called Euro RSCG) as its full-service advertising agency
An advertising agency, often referred to as a creative agency or an ad agency, is a business dedicated to creating, planning, and handling advertising and sometimes other forms of promotion and marketing for its clients. An ad agency is generall ...
. The company launched a series of television ads featuring the slogan ''Talk to Chuck'' by Euro RSCG and directed/animated by Bob Sabiston's Flat Black Films in 2005. "Talk to Chuck" campaign appeared in print media, online, billboards, and branch offices. A blog post in ''The Wall Street Journal
''The Wall Street Journal'' (''WSJ''), also referred to simply as the ''Journal,'' is an American newspaper based in New York City. The newspaper provides extensive coverage of news, especially business and finance. It operates on a subscriptio ...
'' described the ads as effective because they included a single memorable phrase. In February 2013, Schwab hired Crispin Porter + Bogusky (CP+B) as its lead creative agency with Havas Worldwide remaining to create ads for ActiveTrader and optionsXpress. The company launched an advertising campaign by CP+B with the slogan ''Own Your Tomorrow'' that same year. In March 2015, Adweek reported on marketing material created by CP+B for Schwab's Intelligent Portfolio service.
Controversies
Failure to disclose robo-advisor fees and allocations
In June 2022, the U.S. Securities and Exchange Commission ordered the company to pay $187 million to settle its charges for failing to disclose fund allocations and fees for its robo-advisor
Robo-advisors or robo-advisers are financial advisers that provide personalized financial advice and investment management online with moderate to minimal human intervention. A robo-advisor provides digital financial advice that is personalised b ...
clients. It was determined that between March 2015 to November 2018, Charles Schwab misled customers and prospective investors by allowing them to believe that its robo-advisor service had no hidden fees, and it did not inform the clients about the cash drag on their investments. The SEC stated that the company has made money from cash allocations in the robo-advisor portfolios by sweeping cash to its affiliated bank, loaning it out, and keeping the difference between the interest it earned on the loans and what it paid in interest to the robo-advisor clients.
See also
* List of largest banks in the United States
The following table lists the 100 largest bank holding companies in the United States ranked by total assets of September 30, 2024 per the Federal Financial Institutions Examination Council, along with the market capitalization of public banks. ...
* Deregulation in the United States
* Financial District, San Francisco
The Financial District is a neighborhood in San Francisco, California, United States, that serves as its main central business district and had 372,829 jobs according to U.S. census tracts as of 2012–2016. It is home to the city's largest con ...
References
Further reading
* Cronin, Mary J. ''Banking and Finance on the Internet'' (John Wiley & Sons, 1998)
online
* Ingham, John N., and Lynne B. Feldman. ''Contemporary American business leaders: a biographical dictionary'' (Greenwood, 1990). pp 566–71.
* Kador, John. ''Charles Schwab: How one company beat Wall Street and reinvented the brokerage industry'' (John Wiley & Sons, 2002
excerpt
* Silver, A. David. ''Entrepreneurial Megabucks: The 100 Greatest Entrepreneurs of the Last 25 Years'' (1985).
* Willis, Rod. "Charles Schwab: High-Tech Horatio Alger?" ''Management Review'' (Sept. 1986) 75#9 pp. 17–20.
External links
*
{{authority control, state=expanded
1971 establishments in California
American companies established in 1971
Companies based in the Dallas–Fort Worth metroplex
Companies listed on the New York Stock Exchange
Electronic trading platforms
Exchange-traded funds
Financial services companies established in 1971
Investment management companies of the United States
Online brokerages
Asset management companies