
Central Trains was a
train operating company
In the railway system of Great Britain, a train operating company (TOC) is a railway undertaking operating passenger trains under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways ...
in the United Kingdom owned by
National Express
Mobico Group, formerly National Express Group, is a British multinational public transport company with headquarters in Birmingham, England. Domestically it currently operates bus and coach services under brands including National Express. Th ...
that operated a variety of local and inter-regional trains from 2 March 1997 until 11 November 2007.
Overview
Created out of the Central division of
Regional Railways during the
Privatisation of British Rail
The privatisation of British Rail was the process by which ownership and operation of the Rail transport in Great Britain, railways of Great Britain passed from government control into private hands. Begun in 1994, the process was largely compl ...
, Central Trains passed into the private sector on 2 March 1997.
The franchise was awarded to
National Express
Mobico Group, formerly National Express Group, is a British multinational public transport company with headquarters in Birmingham, England. Domestically it currently operates bus and coach services under brands including National Express. Th ...
, who maintained control of the company until its eventual demise in 2007. Central Trains employed over 2,400 staff.
The company invested significantly in rolling stock, with significant orders for new trains placed and the fleet later further grown through the acquisition of trains made surplus by other companies. Despite a reduction in the area covered during the ten years of its existence, the company grew its core fleet from fewer than 300
passenger vehicles to a total of 379
– a capacity increase of over 28%. It also refurbished a number of its stations, introducing ticket gates, help points and live information boards.
Central Trains also clamped down on vandalism on its trains and
fare evasion
Fare evasion or fare dodging is the act of travel without payment on public transit. When considered problematic, it is mitigated by revenue protection officers and ticket barriers, staffed or automatic, are in place to ensure only those with va ...
, including through a controversial poster campaign publicising the names and addresses of passengers who had been fined for not having valid tickets.
The franchise gained a reputation for poor timekeeping: its best performing period between 2000 and 2007 still saw one in six trains five minutes late or more, with punctuality dropping as low as 61% in 2003. The company also suffered from ongoing staff relations problems which led to extensive and long-lasting cancellations of Sunday services.
Following a government policy announced in 2004, Central Trains was eventually disbanded in November 2007 with its services dispersed amongst
London Midland
London Midland was a train operating company in England which operated the West Midlands franchise between 11 November 2007 and 10 December 2017. It was owned by the British transport group Govia.
London Midland was created as a result of Gov ...
,
East Midlands Trains
East Midlands Trains (EMT) was a British train operating company owned by the transport group Stagecoach, which operated the East Midlands franchise between November 2007 and August 2019.
Following the Department for Transport (DfT) award of ...
and
CrossCountry
CrossCountry (legal name XC Trains Limited) is a British train operating company owned by Arriva UK Trains, operating the current CrossCountry franchise.
The CrossCountry franchise was restructured by the Department for Transport (DfT) in 2006, ...
.
Network
At its greatest extent, Central Trains operated 253 stations and provided services covering 1,534 miles of the UK's railway network, covering most of central England and Mid Wales.
In its last years, the company saw 43 million passenger journeys and a total of 930 million miles travelled every year.
Services ranged from rural and local services to flagship express services originally branded as
Alphaline and later developed into Central Citylink. In the West Midlands, the company also operated the extensive urban rail services under contract to the
West Midlands Passenger Transport Executive
The West Midlands Passenger Transport Executive (WMPTE) was the Passenger transport executive, public body responsible for public transport in the West Midlands (county), West Midlands metropolitan county in the United Kingdom from 1969 until 2 ...
.
Long distance services
Key longer distance and express routes included:
* Birmingham New Street – Liverpool Lime Street
* Birmingham New Street – Stansted Airport
* Cardiff Central – Birmingham New Street – Nottingham
* Liverpool Lime Street – Nottingham – Norwich
From 2003 onwards, the Central Citylink brand name was used by Central Trains to differentiate its long-distance and regional express routes from local services. The brand was used in timetables and publicity to highlight the enhanced service provided on such routes.

While there was no separate dedicated fleet, Citylink services were usually operated by Central Trains' more modern
Class 170 and
Class 158 diesel multiple units, featuring air-conditioning and reservable seating. At-seat catering was also provided on many services.
Central Trains' Guide 1 timetable was designated for all Citylink services, and highlight the special features of the brand.
Regional services
* Birmingham New Street – Nottingham via Leicester (terminated at Leicester from 2004)
* Birmingham New Street – Nottingham via Derby
* Birmingham New Street – Shrewsbury
* Birmingham New Street – Mid Wales and Chester (transferred away in 2001)
* Northampton – Crewe
* Coventry – Lincoln Central via Nuneaton (ceased in 2004)
* Nuneaton – Coventry (from 2005)
* Nottingham – Skegness
* Doncaster / Lincoln Central – Peterborough via Spalding
* Newark North Gate – Lincoln – Cleethorpes
* Leicester – Lincoln Central (from 2004)
* Derby – Crewe / Nottingham / Matlock
* Nottingham – Mansfield Woodhouse / Worksop
Network West Midlands services
* Coventry – Birmingham New Street – Wolverhampton (split at New Street in 2004)
* ''Cross City Line'': Redditch/Longbridge – Four Oaks/Lichfield Trent Valley
* ''Snow Hill Lines'': Great Malvern/Worcester/Kidderminster – Dorridge/Shirley/Stratford-upon-Avon
* ''Chase Line'': Birmingham – Walsall / Stafford (cut back to Rugeley in 2005)
* Walsall – Wellington via Wolverhampton
* Worcester – Birmingham New Street
Service Changes
1990s New long distance services
In the late 1990s, Central Trains began publicising additional long-distance through journeys, by amalgamating previously self-contained services in its timetables. For example, where a train had previously been timetabled to work a Shrewsbury to Birmingham service followed by a Birmingham to Leicester service, the workings were combined and shown as a single direct Shrewsbury – Birmingham – Leicester service in the public timetable. This resulted in some particularly lengthy services such as those from Aberystwyth in Mid Wales to Grimsby on the opposite coast of the UK.
Additionally, direct services from Birmingham to Stansted Airport were introduced during May 1998.
2001 Mid Wales service transfer
Services west of Shrewsbury to Aberystwyth, Pwllheli and Chester were transferred away as part of the formation of a new combined
Wales & Borders franchise
The Wales & Borders franchise () is a railway franchise for passenger services in the United Kingdom operated since 7 February 2021 by publicly owned operator, Transport for Wales Rail. The franchise covers the majority of rail services in W ...
in late 2001. Eleven Class 158 units were transferred to the new operator at this time.
20042005 Service changes
Central Trains had a major shakeup between 20042005 to prepare them for the eventual break up of the franchise. In 2004, services from Leamington Spa to Birmingham Snow Hill & Stratford upon Avon were transferred into
Chiltern Railways
Chiltern Railways (legal name The Chiltern Railway Company Limited) is a British train operating company that has operated the Chiltern Railways franchise since July 1996. Since 2009, it has been a subsidiary of Arriva UK Trains.
Chiltern Rail ...
, but the company maintained a peak hour service to and from Leamington Spa. The service between Birmingham and Stourbridge was increased to every 10 minutes and this in turn increased the Kidderminster service, as a part of the new Stourbridge line timetable all remaining Birmingham New Street trains were diverted into Birmingham Snow Hill.
Liverpool Lime Street
Liverpool Lime Street is a railway station complex located on Lime Street, Liverpool, Lime Street in Liverpool city centre. Although publicly a single, unified station, it is operationally divided into two official railway stations: Liv ...
to Stansted Airport split at New Street to form two services due to problems with delays. Previously Central Trains ran services from Birmingham New Street to Nottingham via Leicester as well as Derby, this service was split, the Leicester to Nottingham service was merged with the hourly Ivanhoe Line service to Loughbourgh and was extended past Nottingham all stations to Lincoln.
During 2004, Trent Valley local services that ran generally between Stafford and Nuneaton (some extended to / from Coventry or Rugby) were discontinued due to a Driver shortage and not restored until over year later, when they were replaced by an electric service from Northampton to Crewe. Another fatality of the 'lack of Drivers' was the service between Birmingham to Stafford via Walsall, services were cut back (as today) to run between Birmingham and Rugeley Trent Valley.
Central discontinued their single Northampton service a day which ran to Nottingham (and other locations) via Birmingham once they gained the Birmingham to Northampton route from sister company Silverlink Trains in 20042005. Two trains per hour from Birmingham New Street – London Euston via Northampton was replaced by one train per hour to Northampton which connected badly with onward services to London Euston (although a few trains a day did run straight through to / from London as an unofficial joint service). The Northampton service started off as an hourly express service until it was merged with the local service to Coventry adding more journey time.
Coventry to Nottingham via Leicester services were discontinued after engineering work at Nuneaton station made it impossible for trains from Coventry to join the line towards Leicester and no attempt was ever made to rectify this. This service was restored in 2005 as an hourly shuttle to Nuneaton, with passengers requiring changing at Nuneaton for Leicester (and change again at Leicester for Nottingham).
The local service to and from Coventry to Wolverhampton calling all stations was also changed in 2004. It was split at Birmingham New Street as Central Trains starting operating
Class 321 EMUs. A later development was implemented that had trains running express from New Street to Birmingham International (with some stops at Marston Green) then all stations to Coventry and services to Walsall were extended to Birmingham International calling all stations, Adderley Park station was cut down to one train per hour shortly after this.
Central Trains operated train crew depots at:
* Birmingham New Street, Birmingham Snow Hill, Boston, Cambridge, Coventry, Crewe, Leicester, Lincoln, Machynlleth (until 2001), Norwich, Nottingham, Pwllheli (until 2001), Shrewsbury, Stourbridge Junction, Leamington Spa, Wolverhampton and Worcester Shrub Hill
Central Trains maintained and stored trains at:
* Birmingham New Street, Birmingham Tyseley, Boston, Cambridge, Coventry, Crewe, Leicester, Lincoln, Machynlleth (until 2001), Norwich, Nottingham, Pwllheli (until 2001), Shrewsbury, Smethwick Soho TMD, Leamington Spa, Wolverhampton and Worcester Shrub Hill
Performance
Considering the difficulties with which Central Trains contended, including sharing tracks with so many other operators, it did not perform too badly in its twilight months. The last figures released by the ORR (Office of Rail Regulation) rated Central Trains' performance at 84.8% for the PPM (
Public Performance Measure) over the third quarter of the financial year 2007/8.
This was an improvement over the same period the previous year, during which they achieved 82.7%. Their final MAA was 86.6%.
Rolling stock

Central Trains' fleet was primarily made up of
diesel multiple unit trains, with an additional fleet of electric trains in use around Birmingham.
The awarding of the franchise was soon followed by multiple orders for a total of 33 new air-conditioned, 100 mph
Turbostar trains, intended to boost the fleet and replace older rolling stock. Though a large number of 1980s and 1990s
diesel multiple unit trains inherited from
British Rail
British Railways (BR), which from 1965 traded as British Rail, was a state-owned company that operated most rail transport in Great Britain from 1948 to 1997. Originally a trading brand of the Railway Executive of the British Transport Comm ...
remained, the last 1960s and 70s 'slam door' trains had been retired by 2000.
Over the course of the franchise, a number of the older and trains were transferred away to other operators including
Wales & Borders and
One
1 (one, unit, unity) is a number, numeral, and glyph. It is the first and smallest positive integer of the infinite sequence of natural numbers. This fundamental property has led to its unique uses in other fields, ranging from science to sp ...
. This was balanced by the acquisition of additional Turbostar trains no longer required by sister company
Midland Mainline as well as additional Class 150 and Class 158 units made surplus by other operators. Over the years, both Class 150 and 158 trains were shuffled between two and three carriage formations to meet changing needs.
The
Strategic Rail Authority
The Strategic Rail Authority (SRA) was a non-departmental public body in the United Kingdom set up under the Transport Act 2000 to provide strategic direction for the railway industry. Its motto was 'Britain's railway, properly delivered'. It ...
decision to divert rolling stock originally intended for
South West Trains
Stagecoach South Western Trains Limited, trading as South West Trains (SWT), was an English train operating company owned by Stagecoach, which operated the South Western franchise between February 1996 and August 2017.
SWT operated the majori ...
also saw the company benefit from a fleet of 30 new 100 mph
Class 350 ''Desiro'' units, which were shared with
Silverlink for use on the
West Coast Main Line
The West Coast Main Line (WCML) is one of the most important railway corridors in the United Kingdom, connecting the major cities of London and Glasgow with branches to Birmingham, Manchester, Liverpool and Edinburgh. It is one of the busiest ...
between Euston and Northampton/Liverpool via Tamworth.
Rolling stock in 1997 consisted entirely of trains inherited from British Rail. Some, such as Class 310 and Class 312 trains were in the process of withdrawal at privatisation.
By the final months of the franchise, Central Trains had a significantly more modern fleet.
It was also supplementing its fleet with and new electric trains shared with sister company
Silverlink.
Fleet at start of franchise
Rolling stock in 1997 consisted entirely of trains inherited from British Rail. Some, such as Class 310 and Class 312 trains were in the process of withdrawal at privatisation.
Fleet at end of franchise
By the final months of the franchise, Central Trains had a significantly more modern fleet.
It was also supplementing its fleet with
Class 321 and new
Class 350 electric trains shared with sister company
Silverlink.
Franchise cessation
In October 2004, the Department for Transport unveiled plans designed to streamline rail franchises which included the abolition of the Central Trains franchise and the transfer of its services to other operators.
It was announced that the franchise would end in April 2007, although there was a later extension until November 2007).
On 11 November 2007, Central Trains ceased to exist and its services transferred to three new train operating companies:
* Local and urban services around the West Midlands were merged with former
Silverlink Country services to form
London Midland
London Midland was a train operating company in England which operated the West Midlands franchise between 11 November 2007 and 10 December 2017. It was owned by the British transport group Govia.
London Midland was created as a result of Gov ...
* The Liverpool – Nottingham – Norwich service (which had been threatened with a split
) and local trains in the East Midlands were combined with
Midland Mainline services to form
East Midlands Trains
East Midlands Trains (EMT) was a British train operating company owned by the transport group Stagecoach, which operated the East Midlands franchise between November 2007 and August 2019.
Following the Department for Transport (DfT) award of ...
* The Cardiff – Birmingham – Nottingham and Birmingham –
Stansted Airport
Stansted Airport is an international airport serving London, the capital of England and the United Kingdom. It is located near Stansted Mountfitchet, Uttlesford, Essex, northeast of Central London.
As London's third-busiest airport, Stan ...
Citylink services, were merged with former
Virgin CrossCountry
Virgin CrossCountry was a train operating company in the United Kingdom that operated the InterCity CrossCountry passenger franchise from January 1997 until November 2007. Along with the InterCity West Coast franchise held by a separate legal ...
services (minus Birmingham/Manchester to Scotland services) to form
CrossCountry
CrossCountry (legal name XC Trains Limited) is a British train operating company owned by Arriva UK Trains, operating the current CrossCountry franchise.
The CrossCountry franchise was restructured by the Department for Transport (DfT) in 2006, ...
References
Further reading
*
External links
National Express Group website
{{NEXG
Defunct train operating companies in the United Kingdom
Mobico Group
Railway companies established in 1997
Railway companies disestablished in 2007
1997 establishments in England
2007 disestablishments in England
British companies established in 1997
British companies disestablished in 2007