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Black Box Corporation is an IT company headquartered in
Texas Texas ( , ; or ) is the most populous U.S. state, state in the South Central United States, South Central region of the United States. It borders Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the we ...
, United States. The company provides technology assistance and consulting services to businesses in a variety of sectors including retail, transportation, government, education, and public safety. Black Box operates in 75 locations across 35 countries. In 2022, Black Box had more than 3,800 employees worldwide.


History

The company was founded in 1976 as Expandor Inc. by Eugene Yost and Richard Raub on Beatty Road in Monroeville, Pennsylvania. They soon moved to 1121 Sainte Claire Plaza, suite 300 in Upper Saint Claire Pennsylvania. The first Engineer was Tom McElroy, hired on Thanksgiving Day in 1978. In 1982, the company changed its name to Black Box Corporation and released its well-known ''Black Box Catalog''. Following a temporary dip in operations during Black Monday of 1987, Odyssey Partners bought the company through a leveraged buyout in 1988. In 1989, one of its divisions, “Interlan,” was sold to Racal.


1990s

After suffering losses from debt servicing, Black Box Corporation underwent a restructuring in 1990. Its telecom product business was divided into a subsidiary called Micom Communications Corporation. Under the name MB Communications, an initial public offering was registered at NASDAQ in December 1992. Micom Communications unit was spun off and acquired by Northern Telecom (Nortel) in June 1996. Micom had money troubles and did some kind of share buy back in 1988. All the other companies were gone and BB was left. BB was then considered the parent company of Micom. In May 1997, Black Box Corporation’s board of directors authorized management to buy back the company's stock, depending on market prices and other factors. In 1998, the company started offering on-site data and infrastructure services in the United Kingdom that further expanded throughout Europe and the Pacific Rim. The profitable catalog sales business changed its name to Black Box Incorporated.


2000s

From 2000 to 2010, Black Box Corporation formed partnerships in the USA with key IT service providers, including Cisco, Avaya, NEC, and Unify. There were about 120 acquisitions and mergers overall.


AGC Networks

In Mumbai, AGC Networks Limited was established in 1986 under the name Tata Telecom Ltd., promoted by Tata Industries Ltd (TIL). Manufacturing electronic private automated branch exchanges (EPABX) was one of its main goals, and it also offered services like software integration, installation, commissioning, and service support. With the Japanese company OKI Electric Industrial Co. Ltd. (OKI), Tata Industries Limited signed a technical assistance and license agreement as well as a supplemental agreement. The company established new service facilities in
Guwahati Guwahati () the largest city of the Indian state of Assam, and also the largest metropolis in northeastern India. Dispur, the capital of Assam, is in the circuit city region located within Guwahati and is the seat of the Government of Assam. Th ...
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Nagpur Nagpur (; ISO 15919, ISO: ''Nāgapura'') is the second capital and third-largest city of the Indian state of Maharashtra. It is called the heart of India because of its central geographical location. It is the largest and most populated city i ...
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Pune Pune ( ; , ISO 15919, ISO: ), previously spelled in English as Poona (List of renamed Indian cities and states#Maharashtra, the official name until 1978), is a city in the state of Maharashtra in the Deccan Plateau, Deccan plateau in Western ...
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Jammu Jammu () is a city in Indian-administered Jammu and Kashmir (union territory), Jammu and Kashmir in the disputed Kashmir region.The application of the term "administered" to the various regions of Kashmir and a mention of the Kashmir dispute ...
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Baroda Vadodara (), also known as Baroda, is a city situated on the banks of the Vishwamitri River in the Indian state of Gujarat. It serves as the administrative headquarters of the Vadodara district. The city is named for its abundance of banyan ...
in 1990. With Japan Radio Co. Ltd. (JRC), the business signed a technology transfer and license agreement in 1991 for equipment with 30 and 120 digital UHF channels. In order to create a new business called "Trans India Network Systems Private Limited," Tata Telecom and AT&T Network Systems International Inc. USA entered into a joint venture agreement in 1994. Its goal was to produce OPTIMUX and 2Mb/S systems, MAR systems, SLC 120 network access systems, and related modules. As AT&T left, Tata Telecom and Avaya Systems established a joint venture in 1996. In India, Tata Telecom introduced a line of call centre products in 2000 that it had purchased from its joint venture partner Avaya Communications (formerly Lucent Technologies). Tata Telecom, the joint venture between Tata and Lucent Technologies, was known as a Tata-Avaya. Once the Tata Group sold its 25.1% ownership in Tata Telecom to its joint venture partner, Avaya Inc., the company Avaya Global Connect was created. AGC Networks Limited was created in 2010 after
Essar Group Essar Group is an Indian Multinational company, multinational Conglomerate (company), conglomerate company, founded by Shashi and Ravi Ruia, Shashi Ruia and Ravi Ruia in 1969. The company, known as Essar Global Fund Limited (EGFL), owns a vari ...
purchased Avaya Global Connect from Avaya Inc. Transcend United Technologies, established in the US, was purchased by AGC Networks in 2011. Via this acquisition, AGC Networks widened its market reach to the States. In 2015 AGC Networks acquired Ensource Business, providing services in healthcare vertical.


Rebranding

In 2019, Black Box Corporation was acquired by AGC Networks. In 2021, AGC Networks changed its name to Black Box.


Services and operations

The business is organized as follows: * ''Black Box'' ''Global Solutions Integration (GSI)'' provides Connected Buildings, Digital Workplaces, Customer Experience, Data Centers, and Enterprise Networking Services. * ''Black Box Technology Product Solutions (TPS)'' provides professional Audio Video, Networking, Cabling, KVM and IoT products. * ''Black Box Xcelerate Services'' focuses on Consulting & Design, Project Management, Field Services, and Customer Success and Support Services.


Acquisitions


Awards

* TVB Europe Best of Show Award IBC 2022 *Disability Equality Index, 2022 Best Place to Work for Disability Inclusion *Stevie Awards for consecutive years 2021, 2019, 2018, 2017, 2016, 2015, 2014, and 2013 *2020 NAB Show Product of the Year New York *Digital Media World Awards - Special Merit 2019 *TMC Cyber Defense Awards 2014 * CRN Five-Star Awards 2013


Locations

Black Box has operations in the following locations: ;Asia Pacific: China, India, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Bangladesh, and Hong Kong. ;America: Brazil, Chile, Costa Rica, Colombia, Puerto Rico, Mexico, Canada, and the USA. ;Europe: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, and United Kingdom. ;Oceania: Australia and New Zealand. ;Middle: East Saudi Arabia and UAE. ;Africa: Kenya. File:BlackBox Building Lawrence PA.jpg, Black Box Corporation Building
Lawrence, Pennsylvania Lawrence is a census-designated place located in Cecil Township, Washington County in the state of Pennsylvania. The community is a Pittsburgh Pittsburgh ( ) is a city in Allegheny County, Pennsylvania, United States, and its county sea ...
, United States File:Black_Box_Building_PlanoTX.jpg, Black Box Building
Plano, Texas Plano ( ; Spanish language, Spanish for "flat surface" /'plano/) is a city in the U.S. state of Texas, where it is the largest city in Collin County, Texas, Collin County. A small portion of Plano is located in Denton County, Texas, Denton Count ...
, United States File:Black Box Building Bengaluru.jpg, Black Box Building
Bengaluru Bengaluru, also known as Bangalore (List of renamed places in India#Karnataka, its official name until 1 November 2014), is the Capital city, capital and largest city of the southern States and union territories of India, Indian state of Kar ...
, India File:Black Box Reception Bengaluru.jpg, Black Box Reception
Bengaluru Bengaluru, also known as Bangalore (List of renamed places in India#Karnataka, its official name until 1 November 2014), is the Capital city, capital and largest city of the southern States and union territories of India, Indian state of Kar ...
, India File:Black Box Reception Mumbai.jpg, Black Box Reception
Mumbai Mumbai ( ; ), also known as Bombay ( ; its official name until 1995), is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India with an estimated population of 12 ...
, India File:Black Box Building Mumbai.jpg, Black Box Building
Mumbai Mumbai ( ; ), also known as Bombay ( ; its official name until 1995), is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India with an estimated population of 12 ...
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References

{{Pittsburgh Corporations Telecommunications companies of the United States Telecommunications equipment vendors 1975 establishments in Pennsylvania Telecommunications companies established in 1975 American companies established in 1975 Companies based in Washington County, Pennsylvania Companies formerly listed on the Nasdaq 1992 initial public offerings History of telecommunications