Bankcard was a shared
brand
A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
credit card issued by
financial institution
A financial institution, sometimes called a banking institution, is a business entity that provides service as an intermediary for different types of financial monetary transactions. Broadly speaking, there are three major types of financial ins ...
s in Australia and New Zealand between 1974 and 2006. It was managed by the ''Bankcard Association of Australia'', a joint venture of Australia's largest banks, and was the nation's first mass market credit card.
Before 1974, only store cards,
Diners Club and
American Express
American Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment card industry, payment cards. It is headquartered at 200 Vesey Street, also known as American Expr ...
were available in Australia and these were either restrictive or only accessible to the wealthy.
In the first decade after its introduction, Bankcard dominated the Australian credit card market, with more than five million cardholders at its peak in 1984.
[Bankcard victim of credit card war](_blank)
, bandt.com.au, Retrieved 20 August 2009 As a result of a declining cardholder base, falling transaction volumes and shrinking market share in relation to internationally accepted credit cards such as
Visa and
Mastercard, the card was withdrawn from use in 2006.
History
Before Bankcard, the relatively small population of Australia, coupled with its vast geographical spread made a credit card system cost prohibitive for any single Australian bank. In the beginning of the 1970s, a number of banks combined to seek approval from the
Reserve Bank of Australia
The Reserve Bank of Australia (RBA) is Australia's central bank and banknote issuing authority. It has had this role since 14 January 1960, when the ''Reserve Bank Act 1959'' removed the central banking functions from the Commonwealth Bank.
Th ...
and the
Australian Federal Treasury to commence a credit card scheme in the Australian financial market.
Approval was granted in 1972. The banks formed a company, ''Charge Card Services Limited'', to manage Bankcard and process credit card transactions. Each member bank issued its own variant of the Bankcard card and each established its own credit rules and maintained direct customer relations with its own cardholders. Bankcard was officially launched in October 1974 by then
Prime Minister of Australia
The prime minister of Australia is the head of government of the Commonwealth of Australia. The prime minister is the chair of the Cabinet of Australia and thus the head of the Australian Government, federal executive government. Under the pr ...
,
Gough Whitlam
Edward Gough Whitlam (11 July 191621 October 2014) was the 21st prime minister of Australia, serving from December 1972 to November 1975. To date the longest-serving federal leader of the Australian Labor Party (ALP), he was notable for being ...
.
A significant marketing campaign followed the card's launch. This included what was then the biggest direct mail marketing campaign in Australia to date.
Among other things, banks posted a card with a A$300 credit limit to potential clients, following analysis of their accounts.
In December 1974,
David Jones became the first major retailing organisation to accept Bankcard
and by 1976, the card was accepted by almost every Australian
department chain.
Within 18 months of the card's issue, there were more than one million cardholders, representing more than 6% of the
Australian population. 1983 saw the expansion of Bankcard to New Zealand. By 1984, there were more than five million cardholders in Australia and New Zealand. In April 1986, there was a dispute between the banks as to whether Bankcard would be included in the then new electronic banking
EFTPOS
Electronic funds transfer at point of sale, abbreviated as EFTPOS (), is a type of payment transaction in which electronic funds transfers (EFT) are processed at a point of sale (POS) system or payment terminal usually via payment methods such as ...
system.
At the time, the
Commonwealth Bank
The Commonwealth Bank of Australia (CBA), also known as Commonwealth Bank or simply CommBank, is an Australian multinational bank with businesses across New Zealand, Asia, the United States, and the United Kingdom. It provides a variety of fi ...
and
Westpac
Westpac Banking Corporation, also known as Westpac, is an Australian multinational banking and financial services company headquartered at Westpac Place in Sydney.
Established in 1817 as the Bank of New South Wales, it acquired the Commerc ...
were heavily promoting Mastercard and providing only minimal support to the Bankcards they issued, while the
ANZ Bank
The Australia and New Zealand Banking Group Limited, commonly known as ANZ Bank, is a multinational banking and financial services company headquartered in Melbourne, Victoria, Australia. It is Australia's second-largest bank by assets and fo ...
,
National Australia Bank
National Australia Bank Limited (abbreviated NAB, branded and stylised as nab) is one of the four largest Banking in Australia, financial institutions in Australia (colloquially referred to as "Big Four (banking), The Big Four") in terms of mar ...
and state banks all supported Bankcard.
The banks came to an accord whereby magnetic strips would be placed on all Bankcards, allowing them to be used in the EFTPOS system.
[
]
Withdrawal
By the beginning of 2006, the number of cardholders had declined to around one million. Popularity of the card had declined as other credit card options became available. Bankcard was significantly limited by its lack of acceptance outside Australia and New Zealand. Despite this, Bankcard continued to generate profits for member banks, largely because the elderly demographic of cardholders had a low incidence of default.
In February 2006, however, the Bankcard Association of Australia announced that it would phase out Bankcard by the end of that year, citing the exceptional growth of credit card operations and improvements in technology allowing member banks to perform their own data capture and processing in house. Existing cardholders were offered alternative credit cards by their issuing banks.
At the time of this announcement, the National Australia Bank remained the only bank still issuing Bankcard. Westpac and the Commonwealth Bank had stopped issuing the card in June and December 2005 respectively. Merchants within Australia were able to accept Bankcards until the end of 2006. Bankcard operations were closed in New Zealand in October 2005.
Cultural impact
Bankcard was the first widely available credit card issued by Australian banks for general consumption.[ Banks actively sought to educate consumers on how to use credit cards] and it "revolutionised" the way Australian consumers paid for goods and services.[ According to Gregory Melleuish, the introduction of Bankcard helped accelerate the process of establishing ]consumerism
Consumerism is a socio-cultural and economic phenomenon that is typical of industrialized societies. It is characterized by the continuous acquisition of goods and services in ever-increasing quantities. In contemporary consumer society, the ...
in Australia.
On the withdrawal of Bankcard in February 2006, retailer Gerry Harvey stated that the credit card had "inspired, or enabled, more people to buy on credit and all retailers' sales improved."[ Supriya Singh, a professor at ]RMIT
The Royal Melbourne Institute of Technology (abbreviated as RMIT University) is a public research university located in the city of Melbourne in Victoria, Australia., section 4(b) Established in 1887 by Francis Ormond, it is the seventh-o ...
, argued that the introduction of Bankcard marked the beginning of Australia's transformation to virtual money. The availability of credit cards in Australia after 1974, together with wider financial deregulation, resulted in significant increases in household indebtedness.
As late as 2025, Bankcard could still be seen on stickers on shop fronts in New Zealand.
References
External links
*
{{Banking in Australia
Banking in Australia
Credit card issuer associations
Credit cards
Financial services companies established in 1974
Financial services companies disestablished in 2006
1974 establishments in Australia
2006 disestablishments in Australia