Andreas Kaplan
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Andreas Marcus Kaplan (born October 5, 1977) is president of
Kühne Logistics University Kuehne Logistics University (KLU) is a private business school based in Hamburg, Germany. It was founded by the Kuehne Foundation of German billionaire Klaus-Michael Kühne, based in Schindellegi, Switzerland. KLU offers bachelor's degrees and fou ...
. He is specialized in the areas of
social media Social media are interactive technologies that facilitate the Content creation, creation, information exchange, sharing and news aggregator, aggregation of Content (media), content (such as ideas, interests, and other forms of expression) amongs ...
,
viral marketing Viral marketing is a business strategy that uses existing social networks to promote a product mainly on various social media platforms. Its name refers to how consumers spread information about a product with other people, much in the same way th ...
, and the digital world in general.


Life

Kaplan was born on October 5, 1977, and grew up in
Munich Munich is the capital and most populous city of Bavaria, Germany. As of 30 November 2024, its population was 1,604,384, making it the third-largest city in Germany after Berlin and Hamburg. Munich is the largest city in Germany that is no ...
,
Germany Germany, officially the Federal Republic of Germany, is a country in Central Europe. It lies between the Baltic Sea and the North Sea to the north and the Alps to the south. Its sixteen States of Germany, constituent states have a total popu ...
. His mother is Anneliese Kaplan (dressmaker) and his father is Vincenc Kaplan (locksmith). Professor Kaplan holds a
Master of Public Administration A Master of Public Administration (MPA) is a specialized professional graduate degree in public administration that prepares students for leadership roles, similar or equivalent to a Master of Business Administration but with an emphasis on the ...
from the
École nationale d'administration The (; ENA; ) was a French ''grande école'', created in 1945 by the then Provisional Government of the French Republic, provisional chief of government Charles de Gaulle and principal co-author of the Constitution of France, 1958 Constitution M ...
, an M.Sc. from ESCP Business School, and a B.Sc. from the
Ludwig Maximilian University of Munich The Ludwig Maximilian University of Munich (simply University of Munich, LMU or LMU Munich; ) is a public university, public research university in Munich, Bavaria, Germany. Originally established as the University of Ingolstadt in 1472 by Duke ...
. He completed his
Habilitation Habilitation is the highest university degree, or the procedure by which it is achieved, in Germany, France, Italy, Poland and some other European and non-English-speaking countries. The candidate fulfills a university's set criteria of excelle ...
at the Sorbonne and his Ph.D. at the
University of Cologne The University of Cologne () is a university in Cologne, Germany. It was established in 1388. It closed in 1798 before being re-established in 1919. It is now one of the largest universities in Germany with around 45,187 students. The Universit ...
in cooperation with
HEC Paris HEC Paris () is a business school and ''grande école'' located in Jouy-en-Josas, a southwestern outer suburb of Paris, France. It offers Bachelor, MiM, MSc in International Finance, MBA, EMBA, executive education, professional developm ...
. Kaplan was visiting Ph.D. at
INSEAD INSEAD ( ; French: ''Institut européen d'administration des affaires'') is a non-profit business school with locations in Europe (Fontainebleau, France), Asia (Singapore), the Middle East (Abu Dhabi, UAE) and North America (San Francisco, USA ...
and participated in the International Teachers Programme at the
Kellogg School of Management The Northwestern University Kellogg School of Management (branded as Northwestern Kellogg) is the graduate business school of Northwestern University, a Private university, private research university in Evanston, Illinois. History Early ...
,
Northwestern University Northwestern University (NU) is a Private university, private research university in Evanston, Illinois, United States. Established in 1851 to serve the historic Northwest Territory, it is the oldest University charter, chartered university in ...
. Before joining ESCP Business School, Kaplan started his career as marketing professor at the
ESSEC Business School Founded in 1907, ESSEC Business School (École Supérieure des Sciences Economiques et Commerciales) is a French higher education institution specialising in business and management. It is a grande école, a type of institution known for select ...
and
Sciences Po Paris Sciences Po () or Sciences Po Paris, also known as the Paris Institute of Political Studies (), is a public research university located in Paris, France, that holds the status of ''grande école'' and the legal status of . The university's unde ...
. Since May 2022, Kaplan is president and Professor of Digital Transformation at Kühne Logistics University in Hamburg. From 2017 to 2022, Kaplan has been Dean of ESCP Business School
Paris Paris () is the Capital city, capital and List of communes in France with over 20,000 inhabitants, largest city of France. With an estimated population of 2,048,472 residents in January 2025 in an area of more than , Paris is the List of ci ...
, Sorbonne Alliance. Previously, he was the Rector of ESCP Berlin, acted as the School's Dean for Academic Affairs/ Provost and before as its Director of
Brand A brand is a name, term, design, symbol or any other feature that distinguishes one seller's goods or service from those of other sellers. Brands are used in business, marketing, and advertising for recognition and, importantly, to create and ...
and
Communications Communication is commonly defined as the transmission of information. Its precise definition is disputed and there are disagreements about whether Intention, unintentional or failed transmissions are included and whether communication not onl ...
. Moreover, Kaplan was elected Head of the Faculty's marketing department. Kaplan is founding member of the European Center for Digital Competitiveness. He is fellow of the
St George's House (Windsor Castle) St George's House, based in the grounds of Windsor Castle, is a British organisation committed to ''"effecting change for the better by nurturing wisdom through dialogue"''. Founded in 1966 by the Prince Philip, Duke of Edinburgh and the then D ...
, and member of Kozminski University’s Executive Education Advisory Board. Particularly interested in the future of
management Management (or managing) is the administration of organizations, whether businesses, nonprofit organizations, or a Government agency, government bodies through business administration, Nonprofit studies, nonprofit management, or the political s ...
education in
Europe Europe is a continent located entirely in the Northern Hemisphere and mostly in the Eastern Hemisphere. It is bordered by the Arctic Ocean to the north, the Atlantic Ocean to the west, the Mediterranean Sea to the south, and Asia to the east ...
and the general
business school A business school is a higher education institution or professional school that teaches courses leading to degrees in business administration or management. A business school may also be referred to as school of management, management school, s ...
landscape, Kaplan has furthermore written articles treating
European management European management is defined as "cross-cultural, societal management based on an Interdisciplinarity, interdisciplinary approach" and has three characteristics: # A European management approach needs to take into account the various cultures acro ...
as well as higher education and their future evolution, notably with the digitization of the sector due to the arrival of MOOCs and SPOCs. Defining Europe as holding “maximum cultural diversity at minimal geographical distances“, Kaplan is a strong advocate of
cross-cultural Cross-cultural may refer to: *cross-cultural studies, a comparative tendency in various fields of cultural analysis *cross-cultural communication, a field of study that looks at how people from differing culture, cultural backgrounds communicate * ...
management education. He furthermore is in favor of an EU
commissioner A commissioner (commonly abbreviated as Comm'r) is, in principle, a member of a commission or an individual who has been given a commission (official charge or authority to do something). In practice, the title of commissioner has evolved to incl ...
for happiness. Kaplan has teaching experience in top-tier schools and universities such as
Harvard University Harvard University is a Private university, private Ivy League research university in Cambridge, Massachusetts, United States. Founded in 1636 and named for its first benefactor, the History of the Puritans in North America, Puritan clergyma ...
, Sciences Po Paris, and
Tsinghua University Tsinghua University (THU) is a public university in Haidian, Beijing, China. It is affiliated with and funded by the Ministry of Education of China. The university is part of Project 211, Project 985, and the Double First-Class Constructio ...
.


Research

Kaplan started doing research in the areas of
mass customization Mass customization makes use of flexible computer-aided systems to produce custom products. Such systems combine the low unit costs of mass production processes with the flexibility of individual customization. Mass customization is the new fro ...
,
innovation Innovation is the practical implementation of ideas that result in the introduction of new goods or service (economics), services or improvement in offering goods or services. ISO TC 279 in the standard ISO 56000:2020 defines innovation as "a n ...
, customer lifetime valuation, and
relationship marketing Relationship marketing is a form of marketing developed from direct response marketing campaigns that emphasizes customer retention and satisfaction rather than sales transactions. It differentiates from other forms of marketing in that it ...
. Since then, his research mainly deals with analyzing and decrypting the digital sphere. With more than 60,000 citations on
Google Scholar Google Scholar is a freely accessible web search engine that indexes the full text or metadata of Academic publishing, scholarly literature across an array of publishing formats and disciplines. Released in Beta release, beta in November 2004, th ...
, Kaplan was counted amongst the Top 50 Business and Management authors in the world according to
John Wiley & Sons John Wiley & Sons, Inc., commonly known as Wiley (), is an American Multinational corporation, multinational Publishing, publishing company that focuses on academic publishing and instructional materials. The company was founded in 1807 and pr ...
. In 2020, Andreas Kaplan ranked in a Stanford study of the world's top 2% of scientists. Kaplan received the annual Best Article Award from ''Business Horizons'', sponsored by
Elsevier Elsevier ( ) is a Dutch academic publishing company specializing in scientific, technical, and medical content. Its products include journals such as ''The Lancet'', ''Cell (journal), Cell'', the ScienceDirect collection of electronic journals, ...
, for his 2012 paper "If you love something, let it go mobile: Mobile marketing and mobile social media 4x4". In particular, his 2010 article co-authored with Michael Haenlein "Users of the world, unite! The challenges and opportunities of social media" published in ''Business Horizons'' is widely cited (over 25,000 times on Google Scholar and over 6,000 times in
Scopus Scopus is a scientific abstract and citation database, launched by the academic publisher Elsevier as a competitor to older Web of Science in 2004. The ensuing competition between the two databases has been characterized as "intense" and is c ...
) and known in the field. This seminal article "Users of the World, Unite!" recurrently achieved first place in Science Direct's annual list of the 25 most downloaded publications across all 24 core subject areas covered in Science Direct, ranging from
management Management (or managing) is the administration of organizations, whether businesses, nonprofit organizations, or a Government agency, government bodies through business administration, Nonprofit studies, nonprofit management, or the political s ...
to
engineering Engineering is the practice of using natural science, mathematics, and the engineering design process to Problem solving#Engineering, solve problems within technology, increase efficiency and productivity, and improve Systems engineering, s ...
,
psychology Psychology is the scientific study of mind and behavior. Its subject matter includes the behavior of humans and nonhumans, both consciousness, conscious and Unconscious mind, unconscious phenomena, and mental processes such as thoughts, feel ...
, or
neuroscience Neuroscience is the scientific study of the nervous system (the brain, spinal cord, and peripheral nervous system), its functions, and its disorders. It is a multidisciplinary science that combines physiology, anatomy, molecular biology, ...
and thus was downloaded more often than any other of the approximately 13.4 million papers in the collection. More recent research deals with the influence of the digital sphere on higher education, such as the arrival of
MOOC A massive open online course (MOOC ) or an open online course is an online course aimed at unlimited participation and open access via the World Wide Web, Web. In addition to traditional course materials, such as filmed lectures, readings, and p ...
s and SPOCs, as well as in the area of artificial intelligence. Kaplan is on the editorial board of the Journal of Global Fashion Marketing.


Publications


Papers

* Kaplan Andreas, Haenlein Michael, Schoder Detlef (2006) Valuing the real option of abandoning unprofitable customers when calculating customer lifetime value, Journal of Marketing, 70(3), 5–20 * Kaplan A.M., Haenlein M. (2006) Toward a Parsimonious Definition of Traditional and Electronic Mass Customization, Journal of Product Innovation Management, 23(2), 168–182 * Kaplan Andreas M., Haenlein Michael (2010) Users of the world, unite! The challenges and opportunities of social media, Business Horizons, 53(1), 59–68 * Kaplan A.M., Haenlein M. (2011) Two hearts in 3/4 time: How to waltz the Social Media – Viral Marketing dance, Business Horizons, 54(3), 253–263 * Kaplan A.M., Haenlein M. (2011) The early bird catches the news: Nine things you should know about micro-blogging, Business Horizons, 54(2), 105–113 * Kaplan Andreas (2011) Social media between the real and the virtual: How Facebook, YouTube & Co. can become an extension of the real life of their users – and sometimes even more, Prospective Strategique, 38 (Mars), 8–13 * Kaplan Andreas M., Haenlein Michael (2012) The Britney Spears universe: Social media and viral marketing at its best, Business Horizons, 55(1), 27–31 * Kaplan Andreas M. (2012) If you love something, let it go mobile: Mobile marketing and mobile social media 4x4, Business Horizons, 55(2), 129–139 * Kaplan Andreas M. (2014) European Management and European Business Schools: Insights from the History of Business Schools, European Management Journal, 32(4), 529-534. * * Pucciarelli F., Kaplan Andreas M. (2016) Competition and Strategy in Higher Education: Managing Complexity and Uncertainty, Business Horizons, Volume 59(3), 311-320. * Kaplan Andreas M., Haenlein Michael (2016) Higher education and the digital revolution: About MOOCs, SPOCs, social media, and the Cookie Monster, Business Horizons, Volume 59. * Kaplan Andreas (2018) “A School is a Building that Has 4 Walls - with Tomorrow Inside”: Toward the Reinvention of the Business School, Business Horizons. * *


Books

* * * * *Kaplan Andreas (October 2015) European business and management.
Sage Publications Ltd Sage Publishing, formerly SAGE Publications, is an American independent academic publishing company, founded in 1965 in New York City by Sara Miller McCune and now based in the Newbury Park neighborhood of Thousand Oaks, California. Sage Pu ...
., London. **(Vol. I) – Cultural specificities and cross-cultural commonalities **(Vol. II) – Business ethics and corporate social responsibility **(Vol. III) – Contextual diversity and interdisciplinary aspects **(Vol. IV) – Business education and scholarly research *Kaplan Andreas: Academia Goes Social Media, MOOC, SPOC, SMOC, and SSOC: The digital transformation of Higher Education Institutions and Universities, in Bikramjit Rishi and Subir Bandyopadhyay (eds.), Contemporary Issues in Social Media Marketing,
Routledge Routledge ( ) is a British multinational corporation, multinational publisher. It was founded in 1836 by George Routledge, and specialises in providing academic books, academic journals, journals and online resources in the fields of the humanit ...
, 2018 *Tuten T., Solomon M., Kaplan A.M. (2019) Marketing des médias sociaux, Pearson, Paris.


References


External links


Biography – KLU Website

Complete publication list
{{DEFAULTSORT:Kaplan, Andreas German business theorists 21st-century German educators Business educators Living people Marketing theorists 1977 births Writers from Munich École nationale d'administration alumni ESCP Business School alumni Business school deans Ludwig Maximilian University of Munich alumni University of Cologne alumni Paris 1 Panthéon-Sorbonne University alumni HEC Paris alumni University of Paris alumni French university and college faculty deans