ACTION is a bus operator in
Canberra
Canberra ( )
is the capital city of Australia. Founded following the federation of the colonies of Australia as the seat of government for the new nation, it is Australia's largest inland city and the eighth-largest city overall. The ci ...
, Australia owned by the
ACT Government.
History

On 19 July 1926, the
Federal Capital Commission
The National Capital Authority (NCA) is a statutory authority of the Australian Government that was established to manage the Commonwealth's interest in the planning and development of Canberra as the capital city of Australia.
Timeline of the ...
commenced operating public bus services between Eastlake (now
Kingston
Kingston may refer to:
Places
* List of places called Kingston, including the five most populated:
** Kingston, Jamaica
** Kingston upon Hull, England
** City of Kingston, Victoria, Australia
** Kingston, Ontario, Canada
** Kingston upon Thames, ...
) in the south and
Ainslie in the north.
[Canberra's Engineering Heritage]
Engineering Heritage Australia
The service was first known as Canberra City Omnibus Service, but it has had a number of names over the years, including Canberra City Bus Service, Canberra Omnibus Service and Canberra Bus Service. On 14 February 1977, it was renamed as the Australian Capital Territory Internal Omnibus Network, or ACTION for short.
[
In 1976, Canberra became the first city in Australia to operate ]articulated buses
An articulated bus, also referred to as a banana bus, bendy bus, tandem bus, vestibule bus, wiggle wagon, stretch bus, or an accordion bus, (either a motor bus or trolleybus) is an articulated vehicle used in public transportation. It is usua ...
after the purchase of 25 MAN SG192s. In May 1982, ACTION commenced operating the Canberra Explorer in a joint venture with Murrays
Murrays Coaches is an Australian express and coach charter company.
History
Murrays was founded by Bill Murray in the early 1950s as a school bus operator in Canberra. The operation was taken over by Ron Murray in 1970 by which time it was op ...
.
As part of the move to ACT self-government, responsibility for ACTION passed from the Federal Government
A federation (also known as a federal state) is a political entity characterized by a union of partially self-governing provinces, states, or other regions under a central federal government (federalism). In a federation, the self-governin ...
to the ACT Government in 1989. In 2001, ACTION became a statutory authority
A statutory body or statutory authority is a body set up by law (statute) that is authorised to implement certain legislation on behalf of the relevant country or state, sometimes by being Primary and secondary legislation, empowered or deleg ...
.
Network 2019
In June 2018, the ACT Government released a proposal for changes to the bus network to coincide with the opening of the Light Rail which included a 7-day network with 10 rapid routes and an overhaul of the route numbers. The proposed changes caused controversy due to changes to school services and the removal of all ''Xpresso'' services. Public consultation for the proposal lasted between June and August 2018 and a modified proposal was released in October 2018. The starting date of the new bus network was pushed back to 29 April 2019 due to delays on the construction of the Light Rail.
Corporate structure
ACTION is a business unit of the Public Transport Division of Transport Canberra & City Services
Transport Canberra & City Services (TCCS) is a directorate of the Government of the Australian Capital Territory of the Australian Capital Territory, responsible for managing roads, footpaths and cycle paths and managing public transport in Can ...
. Transport Canberra was formed on 1 July 2016 by combining the Public Transport Division and Capital Metro Agency to manage all public transport operations within the ACT.
Current routes
ACTION operates a 7-day network of bus routes including nine main routes and 48 local routes.
R2
Route R2 is a limited stop
In public transit, particularly bus, tram, or train transportation, a limited-stop (or sometimes referred to as semi-fast) service is a trip pattern that stops less frequently than a local service. Many limited-stop or semi-fast services are a com ...
service between Fraser, Kippax, Belconnen, City
A city is a human settlement of notable size.Goodall, B. (1987) ''The Penguin Dictionary of Human Geography''. London: Penguin.Kuper, A. and Kuper, J., eds (1996) ''The Social Science Encyclopedia''. 2nd edition. London: Routledge. It can be def ...
, Parkes, Barton and Iron Knob Street, Fyshwick (at the Canberra Outlet Centre).
It operates at a 15-minute frequency on weekdays and it operates at a 30-minute frequency on weekends and public holidays.
R3
Route R3 is a limited stop service between Spence, Belconnen, City
A city is a human settlement of notable size.Goodall, B. (1987) ''The Penguin Dictionary of Human Geography''. London: Penguin.Kuper, A. and Kuper, J., eds (1996) ''The Social Science Encyclopedia''. 2nd edition. London: Routledge. It can be def ...
, Russell Offices
The Russell Offices, also referred to as Russell or RO, is a complex of office buildings located in Russell a suburb of Canberra, constituting the seat of the Australian Department of Defence and part of the administrative headquarters of th ...
and Canberra Airport.
It operates at a 15-minute frequency on weekdays and it operates at a 30-minute frequency on weekends and public holidays.
R4
Route R4 services provide a high-frequency link between Belconnen, City
A city is a human settlement of notable size.Goodall, B. (1987) ''The Penguin Dictionary of Human Geography''. London: Penguin.Kuper, A. and Kuper, J., eds (1996) ''The Social Science Encyclopedia''. 2nd edition. London: Routledge. It can be def ...
, Woden
Odin (; from non, Óðinn, ) is a widely revered Æsir, god in Germanic paganism. Norse mythology, the source of most surviving information about him, associates him with wisdom, healing, death, royalty, the gallows, knowledge, war, battle, v ...
and Tuggeranong.
It operates at a 5 to 10-minute frequency on weekdays and it operates at a 15-minute frequency on weekends and public holidays.
R5
Route R5 is a high-frequency link between the City
A city is a human settlement of notable size.Goodall, B. (1987) ''The Penguin Dictionary of Human Geography''. London: Penguin.Kuper, A. and Kuper, J., eds (1996) ''The Social Science Encyclopedia''. 2nd edition. London: Routledge. It can be def ...
, Woden
Odin (; from non, Óðinn, ) is a widely revered Æsir, god in Germanic paganism. Norse mythology, the source of most surviving information about him, associates him with wisdom, healing, death, royalty, the gallows, knowledge, war, battle, v ...
, Erindale Centre
Erindale Shopping Centre () is a large Suburbs of Canberra#Group centres, shopping centre located in the Tuggeranong suburb of Wanniassa, Australian Capital Territory, Wanniassa in the Canberra region of Australia. It stands on the former site ...
, Calwell Centre and Lanyon Marketplace.
It operates at a 15-minute frequency on weekdays and it operates at a 30-minute frequency on weekends and public holidays.
R6
Route R6 is a high-frequency link between the City
A city is a human settlement of notable size.Goodall, B. (1987) ''The Penguin Dictionary of Human Geography''. London: Penguin.Kuper, A. and Kuper, J., eds (1996) ''The Social Science Encyclopedia''. 2nd edition. London: Routledge. It can be def ...
, Parkes, Barton, Kingston
Kingston may refer to:
Places
* List of places called Kingston, including the five most populated:
** Kingston, Jamaica
** Kingston upon Hull, England
** City of Kingston, Victoria, Australia
** Kingston, Ontario, Canada
** Kingston upon Thames, ...
, Manuka, Narrabundah
Narrabundah () ( postcode: 2604) is a leafy, medium density suburb of Canberra, Australian Capital Territory, located in the inner south of the city.
Narrabundah is an established garden suburb, valued for its equal proximity to both Civic and ...
, the Canberra Hospital and Woden
Odin (; from non, Óðinn, ) is a widely revered Æsir, god in Germanic paganism. Norse mythology, the source of most surviving information about him, associates him with wisdom, healing, death, royalty, the gallows, knowledge, war, battle, v ...
.
It operates at a 15-minute frequency on weekdays and it operates at a 30-minute frequency on weekends and public holidays.
R7
Route R7 is an express
Express or EXPRESS may refer to:
Arts, entertainment, and media Films
* '' Express: Aisle to Glory'', a 1998 comedy short film featuring Kal Penn
* '' The Express: The Ernie Davis Story'', a 2008 film starring Dennis Quaid
Music
* ''Express'' ...
link between the City
A city is a human settlement of notable size.Goodall, B. (1987) ''The Penguin Dictionary of Human Geography''. London: Penguin.Kuper, A. and Kuper, J., eds (1996) ''The Social Science Encyclopedia''. 2nd edition. London: Routledge. It can be def ...
, Cooleman Court and Chapman
Chapman may refer to:
Businesses
* Chapman Entertainment, a former British television production company
* Chapman Guitars, a guitar company established in 2009 by Rob Chapman
* Chapman's, a Canadian ice cream and ice water products manufacturer ...
.
It operates at a 15-minute frequency on weekdays and it operates at a 30-minute frequency on weekends and public holidays.
R8
Route R8 is a direct main route between the Gungahlin Town Centre and the bus stations at Belconnen.
It operates at a 15-minute frequency on weekdays and it operates at a 30-minute frequency on weekends and public holidays.
R9
Route R9 is an east-west link between Belconnen, Canberra Stadium, Dickson and Watson
Watson may refer to:
Companies
* Actavis, a pharmaceutical company formerly known as Watson Pharmaceuticals
* A.S. Watson Group, retail division of Hutchison Whampoa
* Thomas J. Watson Research Center, IBM research center
* Watson Systems, make ...
.
It operates at a 15-minute frequency on weekdays and it operates at a 30-minute frequency on weekends and public holidays.
R10
Route R10 is a direct link between Denman Prospect
Denman Prospect is a suburb currently under development in the Molonglo Valley district of Canberra, located within the Australian Capital Territory, Australia.
It is named in honour of Lady Denman, the wife of the fifth Governor-General of Au ...
and the City
A city is a human settlement of notable size.Goodall, B. (1987) ''The Penguin Dictionary of Human Geography''. London: Penguin.Kuper, A. and Kuper, J., eds (1996) ''The Social Science Encyclopedia''. 2nd edition. London: Routledge. It can be def ...
.
It operates at a 30-minute frequency on weekdays, weekends and public holidays.
Regular route services
ACTION's regular weekday services operate either as feeder services to a single town centre or connect two or three town centres via suburban streets.
During weekends and public holidays, ACTION provides a reduced level of service with most suburban routes operating with an hourly or two-hourly frequency.
Other peak services
ACTION operates 3 weekday peak hour routes as an express service between outer suburbs of Tuggeranong and the City
A city is a human settlement of notable size.Goodall, B. (1987) ''The Penguin Dictionary of Human Geography''. London: Penguin.Kuper, A. and Kuper, J., eds (1996) ''The Social Science Encyclopedia''. 2nd edition. London: Routledge. It can be def ...
. These routes are numbered in the 100 series.
ACTION is currently operating a shuttle bus loop service from Canberra Airport to the Fairbairn Business Park on a three month trial basis. The service operates from 7am until 10am in the morning and again from 4pm until 7pm in the afternoon on weekdays.
School services
School services are provided by ACTION to schools and colleges throughout the ACT. These are numbered in the 1000 and 2000 series.
Special needs transport
ACTION also operates the ''special needs transport'' division which provides transport for school students with a disability. This division is operated using a dedicated fleet of wheelchair-accessible minibuses
A minibus, microbus, minicoach, or commuter (in Zimbabwe) is a passenger-carrying motor vehicle that is designed to carry more people than a multi-purpose vehicle or minivan, but fewer people than a full-size bus. In the United Kingdom, th ...
.
Flexible bus service
The Flexible bus service operates on weekdays to provide a free, basic bus service to passengers with limited access to normal public transport options. Six services operate daily providing a pick up service in the morning from designated suburbs to shopping centres and hospitals, with return services operating in the afternoon.
These bus services are operated by the special needs transport minibuses.
Ticketing
Cash fares
There are four cash fare options on ACTION:
* Adult Single (with 90-minute transfer)
* Adult Daily
* Concession Single (with 90-minute transfer)
* Concession Daily
Concession tickets are available to school students, full-time tertiary students, seniors card holders and various government concession card holders.
Pre-paid fares
The pre-paid ticketing system operated by the ACT Government is known as MyWay. It uses contactless smart card
A contactless smart card is a contactless credential whose dimensions are credit-card size. Its embedded integrated circuits can store (and sometimes process) data and communicate with a terminal via NFC. Commonplace uses include transit tickets ...
s with MIFARE-Technology onto which credit is loaded. Passengers are required to 'tag on' when boarding the bus and 'tag off' when exiting, at which point the appropriate fare is calculated and, if required, deducted from the stored value on the MyWay card.
The MyWay system uses Parkeon software and equipment including ''Wayfarer 200'' consoles and ''Axio'' card readers. The system was built and installed by Parkeon's Australian distributor, Downer EDi. Instead of being developed from scratch, MyWay was adapted from Transperth
Transperth is the brand name of the public transport system serving the city and suburban areas of Perth, the state capital of Western Australia. It is managed by the Public Transport Authority (PTA), a state government organisation. Train op ...
's SmartRider system which also uses Parkeon hardware and software.
Fleet
As at December 2021, ACTION's route service fleet consisted of 458 buses.[Fleet Summary]
ACT Bus Wiki
Bicycle racks have been fitted to the front of 94% of the buses in the fleet. Each rack can hold two bicycles. Passengers may load a bicycle onto the rack for free, but must pay a regular fare to travel on the bus.
Apart from buses with all over advertising or special designs, ACTION's fleet sport either a blue, orange and white (Renault buses) or a green, orange and white livery (all other buses). In December 2016, a predominantly blue livery was introduced.
ACTION's ''Special Needs Transport'' division operates a fleet of eighteen Mitsubishi Fuso Rosa minibuses. These buses are white in colour and do not operate on route services.
ACTION also operate Toyota Hiace Commuter and Hyundai iMax vans which can be used to transport passengers, Hino Dutro trucks used by mechanics to attend broken down buses and a single Mack tow truck.
ACTION's heritage fleet consists of a 1949 AEC Regal III and a 1961 AEC Reliance
The AEC Reliance was a mid-underfloor mounted engined single-decker bus and coach chassis manufactured by AEC between 1953 and 1979. The name had previously been used between 1928 and 1931 for another single-decker bus chassis.
History
Two p ...
.
History
Until the mid-1970s, purchases mainly comprised heavyweight British built AEC and Leyland chassis before a switch was made to European chassis. In 1972, the first Volvo B58
The Volvo B58 was a mid-engined bus chassis manufactured by Volvo in Sweden from 1966 until early 1982. It was succeeded by the B10M.
Operators
In the United Kingdom, it was sold to many major operators including Wallace Arnold and Park's of H ...
s were purchased. These were followed by MAN SL200
The MAN SL200 was a transit bus manufactured by MAN between 1973 and 1988, and was based on the first generation German VöV-Standard-Bus body design. More than 5500 units were built of the standard left-hand drive version. There were also severa ...
s from 1975, articulated MAN SG192s from 1976, Mercedes-Benz O305s from 1981, articulated O305Gs from 1982, Renault PR100.2
The Renault PR100 was a French full-size step-entrance single-decker bus chassis built and marketed originally by Berliet from 1971, and sold as a Renault following the merging of Berliet into Renault Véhicules Industriels.
The PR100 was inte ...
s from 1986, articulated Renault PR180.2
The Renault PR180 and PR180.2 was a step-entrance articulated bus chassis produced by Renault Véhicules Industriels in Lyon, France. The PR180 was based on Renault's popular PR100 rigid bus, and shares many common components. Once a common sig ...
s from 1988 and Renault PR100.3
The Renault PR100.3 was a high-floor, step-entrance and Low-floor bus, low-floor single-decker bus marketed in Australia, based on the Renault R312. The bus, like the Renault PR100, PR100.2, was a package with a Renault R312, standard R312 front, ...
s from 1994. The Renaults were badged as Macks although they carried the Renault diamond badge.
Although primarily purchasing new buses, ACTION has on occasions purchased and hired second-hand buses. With industrial action in England causing a shortage of both chassis and parts at a time Canberra was undergoing phenomenal growth, in February 1974, 12 Leyland OPS2/1s were hired from the Public Transport Commission
The Public Transport Commission (PTC) was an agency of the Government of New South Wales responsible for the provision of rail, bus and ferry services in New South Wales, Australia from October 1972 until June 1980.
Upon dissolution, responsib ...
. In June 1974 the entire 10 bus fleet of Bedford
Bedford is a market town in Bedfordshire, England. At the 2011 Census, the population of the Bedford built-up area (including Biddenham and Kempston) was 106,940, making it the second-largest settlement in Bedfordshire, behind Luton, whilst ...
, Ford and Thornycroft
Thornycroft was an English vehicle manufacturer which built coaches, buses, and trucks from 1896 until 1977.
History
In 1896, naval engineer John Isaac Thornycroft formed the Thornycroft Steam Carriage and Van Company which built its firs ...
buses of recently ceased operator Bowden's Bus Service
Bowden's Bus Service was an Australian bus company operating route bus services in Sydney's Eastern Suburbs.
History
Route 79 commenced operating on 22 March 1948 from Tamarama Beach via Bronte Beach, Oxford Street, Moore Park Road, Crown, Ox ...
of Tamarama
Tamarama is a beachside suburb, eastern suburb of Sydney, in the state of New South Wales, Australia. Tamarama is 6 kilometres east of the Sydney central business district, in the local government area of Waverley Council.
Tamarama has a small ...
was purchased. A number of Bedfords and Fords were purchased from dealer's stock.
In 1997, 25 Wright Crusader
The Wright Crusader was a single-decker bus body built on Dennis Dart SLF, Volvo B6LE and Volvo B6BLE chassis by Wrightbus between 1995 and 2002.
First generation (1995–2000)
The Wright Crusader was introduced in 1995, replacing the Wright H ...
bodied Dennis Darts were imported from Northern Ireland.
In 2001, 17 former North & Western Bus Lines
North & Western Bus Lines was an Australian bus company operating route bus services and charter coaches in Sydney.
History
The origins of North & Western Bus Lines can be traced back to the late 1920s when Richard Smith formed Hunters Hill B ...
Hino
Hino may refer to:
Places Estonia
* Hino, Põlva County
* Hino, Võru County
** Lake Hino
Japan
* Hino, Shiga
* Hino, Tokyo
* Hino, Tottori
** Hino District, Tottori
** Hino River
Transportation
* Hino Motors, a Japanese truck manufacturer o ...
RG197Ks were leased from Sydney Buses for a short period. In February 2004, 20 Custom Coaches bodied Irisbus Agoras built for, but not delivered to King Brothers entered service.
Livery
Fleet livery was originally fawn with a yellow stripe. This was replaced by the 1960s by a coffee body with arctic green window area and red stripe. In 1973, a yellow body with arctic green window surrounds and light blue stripe livery was introduced. This was replaced in 2004 by the current white, green and orange livery.
Registrations
Initially buses were registered in the C**** series. By the 1960s, buses were registered as ZIB*** in the Commonwealth of Australia series. In May 1989, the fleet was reregistered onto ACT Government BUS*** plates.
Infrastructure
Depots
ACTION operates three depots:
*Woden Bus Depot, Prospect Court, Phillip opened 16 April 1974,[ closing in February 1997 before reopening in 2009. It currently houses the ''Special Needs Transport'' minibus fleet and buses which are not in service. Demolished in 2018 with a new depot built.
*Belconnen Bus Depot, Cohen Street, Belconnen opened 3 September 1979,][ includes a bus wash, workshop, undercover bus parking, diesel refill, drivers amenities and administrative area.
*Tuggeranong Bus Depot, Scollay Street, Greenway opened in August 1989, includes a bus wash, workshop, undercover bus parking, ]CNG
Compressed natural gas (CNG) is a fuel gas mainly composed of methane (CH4), compressed to less than 1% of the volume it occupies at standard atmospheric pressure. It is stored and distributed in hard containers at a pressure of , usually in cyl ...
and diesel fuelling facilities, drivers amenities and administrative area.
Bus Stations
ACTION operates seven bus stations, which act as hubs for the districts of Canberra.
* City Interchange (opened 23 November 1982 and remodelled 2000) serves Canberra Central, R2, R3, R4, R5, R6, R7 and R10 services. It provides interchange with light rail (R1)
*Woden Interchange
Woden Interchange is located in Woden Town Centre, Canberra adjacent to Westfield Woden. It is served by ACTION and CDC Canberra services.
History
In March 1972, the National Capital Development Commission awarded Leighton Contractors a contra ...
(opened 4 December 1972, second stage opened 1982[) serves Woden Valley, ]Weston Creek
The District of Weston Creek is one of the original eighteen districts of the Australian Capital Territory used in land administration. The district is subdivided into divisions (suburbs), sections and blocks. The district of Weston Creek lies ...
, Tuggeranong, R4, R5 and R6 services
*Tuggeranong Interchange
Tuggeranong Interchange is located in Tuggeranong Town Centre, Canberra. All services are operated by ACTION. It consists of 7 platforms and provides connections between bus routes servicing the District of Tuggeranong. The bus station is locate ...
(opened 12 August 1991) serves Tuggeranong and R4 services
*Located in Belconnen Town Centre are three bus stations - Cohen Street (opened 2009) and Belconnen Community Station (opened November 2010) and Westfield Belconnen Station - which serve Belconnen, R2, R3, R4, R8 and R9 services
*Gungahlin Town Centre - located on Gungahlin Place - serves Gungahlin and R8 services. It provides interchange with light rail (R1)
City Interchange is located on East Row, Mort Street and Alinga Street. Limited local access is permitted on Mort and Alinga Streets, while East Row is a bus-only street. Since April 2019, several major routes stop in the part of Aligna Street to the west of Northbourne Avenue, but it continued to be open to traffic until 26 July 2019. Woden and Tuggeranong Interchange are off street stations which permit access only to buses, essential traffic and emergency vehicles.
Belconnen Town Centre is serviced by two bus stations located along Cohen Street: Cohen Street Bus Station (located outside the Belconnen Bus Depot near the intersection with Josephson Street, opened in May 2009) and Belconnen Community Bus Station (located between Benjamin Way and Emu Bank, at the site of the former Belconnen Interchange, opened in November 2010). In addition, a major stop is located outside Westfield Belconnen, near the intersection of Cohen and Lathlain Streets. All bus routes travelling to or through Belconnen Town Centre service all three locations. Additional stops are located on Emu Bank and Eastern Valley Way which are serviced by most routes which travel through Belconnen Town Centre.
Bus shelters
Bus shelters installed at stops include what is referred to as a "concrete bunker" which were first installed in May 1975. More modern shelters include glass-sided Adshel shelters (both with and without advertising) which were first installed in 2007 and CAM (Community Asset Management NZ Limited) shelters which were first installed in 2012.
References
External links
ACTION homepage
{{Authority control
Bus companies of the Australian Capital Territory
Bus transport in Canberra
Government agencies of the Australian Capital Territory
Transport companies established in 1926
1926 establishments in Australia