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Virtual Customer Environment
A Virtual Customer Environment (VCE) is a web forum to facilitate customer co-innovation or user innovation. Customers can partner with companies in different phases of product (or service) innovation - in product ideation, in product design & development, in product testing, and in product diffusion. VCEs can be designed so as to facilitate these different customer co-innovation roles. Examples of customer co-innovation through VCEs include Microsoft and the MVP forum; Nokia and the Concept Lounge; Ducati and the Tech Cafe; etc. The term 'Virtual Customer Environment' was introduced by Satish Nambisan of Rensselaer Polytechnic Institute. Research published in MIT Sloan Management Review in 2008 focused on customer experience in such virtual customer environments and how companies can establish their VCEs so as to provide positive customer experiences in value co-creation. See also * Ideas bank * Crowdsourcing Crowdsourcing involves a large group of dispersed particip ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Web Forum
An Internet forum, or message board, is an online discussion site where people can hold conversations in the form of posted messages. They differ from chat rooms in that messages are often longer than one line of text, and are at least temporarily archived. Also, depending on the access level of a user or the forum set-up, a posted message might need to be approved by a moderator before it becomes publicly visible. Forums have a specific set of jargon associated with them; example: a single conversation is called a "thread", or ''topic''. A discussion forum is hierarchical or tree-like in structure: a forum can contain a number of subforums, each of which may have several topics. Within a forum's topic, each new discussion started is called a thread and can be replied to by as many people as so wish. Depending on the forum's settings, users can be anonymous or have to register with the forum and then subsequently log in to post messages. On most forums, users do not have to lo ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer
In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration. Etymology and terminology Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory needs rather than enduring social desires. Customers are generally said to be the purchasers of goods and services, while clients are those who receive personalized advice and solutions. Although such distinctions have no contemporary semantic weight, agencies such as law firms, film studios, and health care providers tend to prefer '' client'', while grocery stores, banks, and restaurants tend to prefer '' customer'' instead. Clients The term client is derived from Latin ''clients'' or ''care'' mean ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
User Innovation
__NOTOC__ User innovation refers to innovation by intermediate users (e.g. user firms) or consumer users (individual end-users or user communities), rather than by suppliers (producers or manufacturers). This is a concept closely aligned to co-design and co-creation, and has been proven to result in more innovative solutions than traditional consultation methodologies. Eric von Hippel and others observed that many products and services are actually developed or at least refined, by users, at the site of implementation and use. These ideas are then moved back into the supply network. This is because products are developed to meet the widest possible need; when individual users face problems that the majority of consumers do not, they have no choice but to develop their own modifications to existing products, or entirely new products, to solve their issues. Often, user innovators will share their ideas with manufacturers in hopes of having them produce the product, a process call ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Ideation (idea Generation)
Ideation is the creative process of generating, developing, and communicating new ideas, where an idea is understood as a basic element of thought that can be either visual, concrete, or abstract. Ideation comprises all stages of a thought cycle, from innovation, to development, to actualization. Ideation can be conducted by individuals, organizations, or crowds. As such, it is an essential part of the design process, both in education and practice. Criticism The word "ideation" has come under informal criticism as being a term of meaningless jargon, as well as being inappropriately similar to the psychiatric term for suicidal ideation. Methods and approaches There are many methods and approaches for ideation. A list of common ideation techniques is as follows: * Brainstorming: A popular technique, where the basic premise is to get a group together and have them share their ideas freely, without judgement. The goal is to generate as many ideas as possible, regardless of whe ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Product Design
Product design as a verb is to create a new Product (business), product to be sold by a business to its customers. A very broad coefficient and effective generation and development of ideas through a process that leads to new products. Thus, it is a major aspect of new product development. Product design process: the set of strategic and tactical activities, from idea generation to commercialization, used to create a product design. In a systematic approach, product designers conceptualize and evaluate ideas, turning them into tangible inventions and products. The product designer's role is to combine art, science, and technology to create new products that people can use. Their evolving role has been facilitated by Digital data, digital tools that now allow designers to do things that include communicate, visualize, analyze, 3D modeling and actually produce tangible ideas in a way that would have taken greater human resources in the past. Product design is sometimes confused with ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft Most Valuable Professional
The Microsoft Most Valuable Professional (MVP) award is given by Microsoft to "technology experts who passionately share their knowledge with the community". They are awarded to people who "actively share their ... technical expertise with the different technology communities related directly, or indirectly to Microsoft". The MVP recognition lasts for a year and is awarded for a person's Microsoft related activity, contributions and influence over the previous year. The MVP program grew out of the software developer community. Some of the earliest MVPs were those most active in online peer support communities, such as Usenet and CompuServe. It has since grown to include other types of products, and other avenues of contribution. Steve Ballmer spoke to a group of Microsoft MVPs about Windows XP and Windows Vista. A posting from Tamar Granor on the Universal Thread web site gives this account of the origin of the MVP program. Earning the Microsoft MVP Award The rules ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Rensselaer Polytechnic Institute
Rensselaer Polytechnic Institute () (RPI) is a private research university in Troy, New York, with an additional campus in Hartford, Connecticut. A third campus in Groton, Connecticut closed in 2018. RPI was established in 1824 by Stephen Van Rensselaer and Amos Eaton for the "application of science to the common purposes of life" and is the oldest technological university in the English-speaking world and the Western Hemisphere. Built on a hillside, RPI's campus overlooks the city of Troy and the Hudson River, and is a blend of traditional and modern architecture. The institute operates an on‑campus business incubator and the Rensselaer Technology Park. RPI is organized into six main schools which contain 37 departments, with emphasis on science and technology. It is classified among "R1: Doctoral Universities: Very High Research Activity" and many of its engineering programs are highly ranked. As of 2017, RPI's faculty and alumni included 6 members of the National I ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Academy Of Management Review
The ''Academy of Management Review'' (AMR) is a Peer review, peer-reviewed academic journal on management. According to the ''Journal Citation Reports'', the journal's 2021 impact factor is 13.865, ranking it 3rd out of 226 journals in the categories "Management" and 4th out of 155 journals in the category of "Business". Current editor-in-chief is Sherry M. B. Thatcher (University of Tennessee). The journal is indexed in Scopus. AMR is one of the four general management journals that the University of Texas at Dallas, UT Dallas uses to rank the research productivity of universities. Finally, AMR is on the financial times top 50 list with only six other management journals. AMR, by contrast with other sister journals of the Academy of Management, only publishes conceptual and theory pieces in the field of management, organization studies and applied psychology. References External linksOfficial Website [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
MIT Sloan Management Review
The ''MIT Sloan Management Review'' is a research-based magazine and digital platform for business executives published at the Massachusetts Institute of Technology. The print edition is published quarterly; the digital edition is updated daily. Background The magazine (originally known as the ''Industrial Management Review'') was established in 1959 by the MIT Sloan School of Management. In 2001, the magazine added the university (Massachusetts Institute of Technology) to its official name and the magazine has been called ''MIT Sloan Management Review'' since then. It has transformed from its original, print-only, form to a multi-format platform. The magazine distributes content on the web, in print, on mobile platforms, in podcast format, and via licensees and libraries around the world. Sections Content is presented in five main sections: * Editor's Column: A one-page article from the editor-in-chief exploring a topic of current interest for business executives. * Frontiers: S ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Ideas Bank
An ideas bank is a widely available shared resource, usually a website, where people post, exchange, discuss, and polish new ideas. Some ideas banks are used to develop new inventions or technologies. Many corporations have installed internal ideas banks to gather the input from their employees and improve their ideation process. Some ideas banks employ a voting system to estimate an idea's value. In some cases, ideas banks can be more humor-oriented than their serious counterparts. Many ideas banks are provided as free of charge, or set around certain companies in general to work out new inventions. Although ideas are provided by a community of people, problems can arise when people take the ideas from the site and begin developing them. There is no possible way to prove that the idea on the ideas bank was original and not taken from something else. Innovation The front end of innovation is quite distinct from the remainder of the innovation process. When the very best idea ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Crowdsourcing
Crowdsourcing involves a large group of dispersed participants contributing or producing goods or services—including ideas, votes, micro-tasks, and finances—for payment or as volunteers. Contemporary crowdsourcing often involves digital platforms to attract and divide work between participants to achieve a cumulative result. Crowdsourcing is not limited to online activity, however, and there are various historical examples of crowdsourcing. The word crowdsourcing is a portmanteau of " crowd" and "outsourcing". In contrast to outsourcing, crowdsourcing usually involves less specific and more public groups of participants. Advantages of using crowdsourcing include lowered costs, improved speed, improved quality, increased flexibility, and/or increased scalability of the work, as well as promoting diversity. Crowdsourcing methods include competitions, virtual labor markets, open online collaboration and data donation. Some forms of crowdsourcing, such as in "idea compe ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Innovation Management
Innovation management is a combination of the management of innovation processes, and change management. It refers to product, business process, marketing and organizational innovation. Innovation management is the subject of ISO 56000 (formerly 50500) series standards being developed by ISO TC 279. Innovation management includes a set of tools that allow managers plus workers or users to cooperate with a common understanding of processes and goals. Innovation management allows the organization to respond to external or internal opportunities, and use its creativity to introduce new ideas, processes or products. It is not relegated to R&D; it involves workers or users at every level in contributing creatively to an organization's product or service development and marketing. By utilizing innovation management tools, management can trigger and deploy the creative capabilities of the work force for the continuous development of an organization. Common tools include brainsto ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
