Workplace Incivility
Workplace incivility has been defined as low-intensity deviant behavior with ambiguous intent to harm the target. Incivility, Uncivil behaviors are characteristically rude and courtesy, discourteous, displaying a lack of regard for others. The authors hypothesize there is an "incivility spiral" in the workplace made worse by "asymmetric global interaction". Incivility is distinct from aggression. The reduction of workplace incivility is an area for industrial and organizational psychology research. Surveys on occurrence and effects A summary of research conducted in Europe suggests that workplace incivility is common there. In research on more than 1000 U.S. civil service workers, Cortina, Magley, Williams, and Langhout (2001) found that more than 70% of the sample experienced workplace incivility in the past five years. Similarly, Laschinger, Leiter, Day, and Gilin found that among 612 staff nurses, 67.5% had experienced incivility from their supervisors and 77.6% had experienced ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Incivility
Incivility is a general term for social behaviour lacking in civility or good manners, on a scale from rudeness or lack of respect for elders, to vandalism and hooliganism, through public drunkenness and threatening behaviour. The word "incivility" is derived from the Latin ''incivilis'', meaning "not of a citizen". The distinction between plain rudeness, and perceived incivility as threat, will depend on some notion of civility as structural to society; incivility as anything more ominous than bad manners is therefore dependent on appeal to notions like its antagonism to the complex concepts of civic virtue or civil society. It has become a contemporary political issue in a number of countries. Uncivil communication Civil behavior requires that people communicate with respect, restraint, and responsibility, and uncivil communication occurs when people fail to do so. Universal pragmatics, a term coined by Jürgen Habermas, suggests that human conflict arises from mis ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Hate Mail
Hate mail (as electronic, posted, or otherwise) is a form of harassment, usually consisting of invective and potentially intimidating or threatening comments towards the recipient. Hate mail often contains exceptionally abusive, foul or otherwise hurtful language. The recipient may receive disparaging remarks concerning their ethnicity, gender, religion, intelligence, political ideology, sense of ethics, or sense of aesthetics. The text of hate mail often contains profanity, or it may simply contain a negative message. Senders of hate mail normally send anonymous letters or pose as someone else (either a different or fictitious individual) in order to avoid being identified and tracked down, as the nature of some hate mail would inevitably result in criminal charges if the sender was identified. Notable examples of hate mail Hate mail has frequently been issued to footballers and managers by fans of rival football teams, and also by their own fans who are dissatisfied with t ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Human Resource Development
Training and development involves improving the effectiveness of organizations and the individuals and teams within them. Training may be viewed as being related to immediate changes in effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and development technically have differing definitions, the terms are often used interchangeably. Training and development have historically been topics within adult education and applied psychology, but have within the last two decades become closely associated with human resources management, talent management, human resources development, instructional design, human factors, and knowledge management. Skills training has taken on varying organizational forms across industrialized economies. Germany has an elaborate vocational training system, whereas the United States and the United Kingdom are considered to generally have weak ones. History As ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Egocentrism
Egocentrism refers to difficulty differentiating between self and other. More specifically, it is difficulty in accurately perceiving and understanding perspectives other than one's own. Egocentrism is found across the life span: in infancy, early childhood, adolescence, and adulthood. Although egocentric behaviors are less prominent in adulthood, the existence of some forms of egocentrism in adulthood indicates that overcoming egocentrism may be a lifelong development that never achieves completion. Adults appear to be less egocentric than children because they are faster to correct from an initially egocentric perspective than children, not because they are less likely to initially adopt an egocentric perspective. Definition Egocentrism is associated with difficulty differentiating between self and other. More specifically, it refers to difficulty accurately assuming or understanding a perspective other than one's own. During infancy When infants and young children begin t ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Counterproductive Work Behavior
Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens. It has been proposed that a person-by-environment interaction can be utilized to explain a variety of counterproductive behaviors. For instance, an employee who is high on trait anger (tendency to experience anger) is more likely to respond to a stressful incident at work (e.g., being treated rudely by a supervisor) with CWB. Some researchers use the CWB term to subsume related constructs that are distinct: * Workplace deviance is behavior at work that violates norms for appropriate behavior. * Retaliation consists of har ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Abusive Supervision
Abusive supervision is most commonly studied in the context of the workplace, although it can arise in other areas such as in the household and at school. Abusive supervision has been investigated as major cause of negative outcomes in managing employees. Studies have been conducted to investigate the link between abusive supervision and different workplace events. Workplace bullying Abusive supervision overlaps with workplace bullying in the workplace context. Research suggests that 75% of workplace bullying incidents are perpetrated by hierarchically superior agents. Abusive supervision differs from related constructs such as supervisor bullying and undermining in that it does not describe the intentions or objectives of the supervisor.Tepper B. J. Abusive supervision in work organizations: Review, synthesis, and research agenda. Journal of Management, June 2007, vol. 33, no. 3, p. 261–289. Workplace deviance Workplace deviance is closely related to abusive supervision ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Abuse Of Authority
Abuse of power or abuse of authority, in the form of "malfeasance in office" or "official abuse of power", is the commission of an unlawful act, done in an official capacity, which affects the performance of official duties. Malfeasance in office is often a just cause for removal of an elected official by statute or recall election. Officials who abuse their power are often corrupt. In the United States, abuse of power has been cited in the impeachment of at least five federal officials. Two of these (Judge George English and President Richard Nixon) resigned before their trial in the Senate could take place, and two others were acquitted by the Senate. The first impeachment trial of President Donald Trump concluded with the president being found not guilty on both articles of impeachment with one of them being the charge of abuse of power. At the state level, Governor Rod Blagojevich of Illinois was impeached and unanimously removed from office by the Illinois Senate in 2 ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Abuse Of Power
Abuse of power or abuse of authority, in the form of "malfeasance in office" or "official abuse of power", is the commission of an Crime, unlawful act, done in an official capacity, which affects the performance of official duties. Malfeasance in office is often a Just cause (employment law), just cause for removal of an elected official by statute or recall election. Officials who abuse their power are often corruption, corrupt. In the United States, abuse of power has been cited in the Federal impeachment in the United States, impeachment of at least five federal officials. Two of these (Judge George W. English, George English and President Richard Nixon) resigned before their trial in the Senate could take place, and two others were acquitted by the Senate. The first impeachment trial of President Donald Trump concluded with the president being found not guilty on both articles of impeachment with one of them being the charge of abuse of power. At the state level, Governor ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Leader
Leadership, is defined as the ability of an individual, group, or organization to "", influence, or guide other individuals, teams, or organizations. "Leadership" is a contested term. Specialist literature debates various viewpoints on the concept, sometimes contrasting Eastern and Western approaches to leadership, and also (within the West) North American versus European approaches. Some U.S. academic environments define leadership as "a process of social influence in which a person can enlist the aid and support of others in the accomplishment of a common and ethical task". In other words, leadership is an influential power-relationship in which the power of one party (the "leader") promotes movement/change in others (the "followers"). Some have challenged the more traditional managerial views of leadership (which portray leadership as something possessed or owned by one individual due to their role or authority), and instead advocate the complex nature of leadership w ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Power (social And Political)
In political science, power is the ability to influence or direct the actions, beliefs, or conduct of actors. Power does not exclusively refer to the threat or use of force (coercion) by one actor against another, but may also be exerted through diffuse means (such as institutions). Power may also take structural forms, as it orders actors in relation to one another (such as distinguishing between a Master–slave dialectic, master and an enslaved person, a householder and their relatives, an employer and their employees, a parent and a child, a political representative and their voters, etc.), and discursive forms, as categories and language may lend legitimacy to some behaviors and groups over others. The term ''authority'' is often used for power that is perceived as Legitimacy (political), legitimate or socially approved by the social structure. Scholars have distinguished between soft power and hard power. Types One can classify such power types along three differen ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Productivity
Productivity is the efficiency of production of goods or services expressed by some measure. Measurements of productivity are often expressed as a ratio of an aggregate output to a single input or an aggregate input used in a production process, i.e. output per unit of input, typically over a specific period of time. The most common example is the (aggregate) labour productivity measure, one example of which is GDP per worker. There are many different definitions of productivity (including those that are not defined as ratios of output to input) and the choice among them depends on the purpose of the productivity measurement and data availability. The key source of difference between various productivity measures is also usually related (directly or indirectly) to how the outputs and the inputs are aggregated to obtain such a ratio-type measure of productivity. Productivity is a crucial factor in the production performance of firms and nations. Increasing national productivi ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Turnover (employment)
In human resources, turnover refers to the employees who leave an organization. The ''turnover rate'' is the percentage of the total workforce that leave over a given period. Organizations and industries typically measure turnover for a fiscal or calendar year. Reasons for leaving include termination (that is, involuntary turnover), retirement, death, transfers to other sections of the organization, and resignations.Trip, R. (n.d.). Turnover – State of Oklahoma Website. Retrieved from http://www.ok.gov/opm/documents/Employee%20Turnover%20Presentation.ppt External factors—such as financial pressures, work-family balance, or economic crises—may also contribute. Turnover rates may vary over time and across industries. If an employer has a higher turnover rate than its competitors, employees there generally have shorter average tenure than those in other companies within the same industry. High turnover can be particularly harmful to a company's productivity when skilled ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |