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IT Process Automation
IT process automation (ITPA) is a series of processes which facilitate the orchestration and integration of tools, people and processes through automated workflows. ITPA software applications can be programmed to perform any repeatable pattern, task or business workflow that was once handled manually by humans. Description ITPA is often used interchangeably with the term run book automation (RBA). IT departments in organizations of every size and industry can employ ITPA technology to specify certain criteria and outcomes for almost any task or process currently being performed. When a system event occurs, the appropriate workflow is triggered and executed to automatically address and remediate the problem. This is often seen in IT service management or ESM during the ticketing process, it is becoming much more commonplace in daily business functions. Advanced ITPA software is intuitive enough to automate complex processes across multiple systems with or without the need f ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Orchestration (computing)
In system administration, orchestration is the automated configuration, coordination, deployment, development, and management of computer systems and software. Many tools exist to automate server configuration and management. Usage Orchestration is often discussed in the context of service-oriented architecture, virtualization, provisioning, converged infrastructure and dynamic data center topics. Orchestration in this sense is about aligning the business request with the applications, data, and infrastructure. In the context of cloud computing, the main difference between workflow automation and orchestration is that workflows are processed and completed as processes within a single domain for automation purposes, whereas orchestration includes a workflow and provides a directed action towards larger goals and objectives. In this context, and with the overall aim to achieve specific goals and objectives (described through the quality of service parameters), for example, m ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Infrastructure
Infrastructure is the set of facilities and systems that serve a country, city, or other area, and encompasses the services and facilities necessary for its economy, households and firms to function. Infrastructure is composed of public and private physical structures such as roads, railways, bridges, airports, public transit systems, tunnels, water supply, sewers, electrical grids, and telecommunications (including Internet connectivity and broadband access). In general, infrastructure has been defined as "the physical components of interrelated systems providing commodities and services essential to enable, sustain, or enhance societal living conditions" and maintain the surrounding environment. Especially in light of the massive societal transformations needed to mitigate and adapt to climate change, contemporary infrastructure conversations frequently focus on sustainable development and green infrastructure. Acknowledging this importance, the international co ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Self-service
Self-service is a system whereby customers acquire (or serve) themselves goods or services, paying for the items at a point-of-sale, as opposed to a shop assistant or clerk acquiring goods or providing services in addition to taking payment. Common examples include ATMs, coin-operated laundrettes, self-service checkouts, self-service petrol stations, and buffet restaurants. History Grocery stores and supermarkets Before the 20th century many businesses such as grocery stores had clerks or assistants who would serve customers individually, taking required items from the shelves, before adding up the total at the till. Some products such as ham, cheese, and bacon were sliced to order, while dry goods such as flour would be weighed out from large barrels. On September 6th 1916 the first Piggly Wiggly opened in Memphis, Tennessee by Clarence Saunders, the world's first self-service grocery store. Customers would pick up a wicker basket upon entering the store, and then w ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Security Information And Event Management
Security information and event management (SIEM) is a field within computer security that combines security information management (SIM) and security event management (SEM) to enable real-time analysis of security alerts generated by applications and network hardware. SIEM systems are central to Security operations center, security operations centers (SOCs), where they are employed to detect, investigate, and respond to security incidents. SIEM technology collects and aggregates data from various systems, allowing organizations to meet compliance requirements while safeguarding against Cyberattack, threats. National Institute of Standards and Technology (NIST) definition for SIEM tool is application that provides the ability to gather security data from information system components and present that data as actionable information via a single interface. SIEM tools can be implemented as software, hardware, or managed services. SIEM systems log security events and generating reports to ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Information Security Operations Center
An information security operations center (ISOC or SOC) is a facility where enterprise information systems (web sites, application software, applications, databases, data centers and server (computing), servers, computer network, networks, client (computing), desktops and other endpoints) are monitored, assessed, and defended. Objective A SOC is related to the people, processes and technologies that provide situational awareness through the detection, containment, and remediation of IT threats in order to manage and enhance an organization's security posture. A SOC will handle, on behalf of an institution or company, any threatening IT incident, and will ensure that it is properly identified, analyzed, communicated, investigated and reported. The SOC also monitors applications to identify a possible cyber-attack or intrusion (event), and determines if it is a genuine malicious threat (incident), and if it could affect business. Regulatory requirements Establishing and operat ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Network Operations Center
A network operations center (NOC, pronounced like the word ''knock''), also known as a "network management center", is one or more locations from which network monitoring and control, or network management, is exercised over a computer, telecommunication or satellite network. __TOC__ History The earliest NOCs started during the 1960s. A Network Control Center was opened in New York by AT&T in 1962 which used status boards to display switch and routing information, in real-time, from AT&T's most important toll switches. AT&T later replaced this Network Control Center with a modernized NOC in 1977, located in Bedminster, New Jersey. Purpose NOCs are implemented by business organizations, public utilities, universities, and government agencies that oversee complex networking environments that require high availability. NOC personnel are responsible for monitoring one or many networks for certain conditions that may require special attention to avoid degraded service. Organizatio ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Workload Automation
A job scheduler is a computer application for controlling unattended background program execution of jobs. This is commonly called batch scheduling, as execution of non-interactive jobs is often called batch processing, though traditional ''job'' and ''batch'' are distinguished and contrasted; see that page for details. Other synonyms include batch system, distributed resource management system (DRMS), distributed resource manager (DRM), and, commonly today, workload automation (WLA). The data structure of jobs to run is known as the job queue. Modern job schedulers typically provide a graphical user interface and a single point of control for definition and monitoring of background executions in a distributed network of computers. Increasingly, job schedulers are required to orchestrate the integration of real-time business activities with traditional background IT processing across different operating system platforms and business application environments. ''Job scheduling'' ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Robotic Process Automation
Robotic process automation (RPA) is a form of business process automation that is based on software robots (bots) or artificial intelligence (AI) agents. RPA should not be confused with artificial intelligence as it is based on automation technology following a predefined workflow. It is sometimes referred to as ''software robotics'' (not to be confused with robot software). In traditional workflow automation tools, a software developer produces a list of actions to automate a task and interface to the back end system using internal application programming interfaces (APIs) or dedicated scripting language. In contrast, RPA systems develop the action list by watching the user perform that task in the application's graphical user interface (GUI) and then perform the automation by repeating those tasks directly in the GUI. This can lower the barrier to the use of automation in products that might not otherwise feature APIs for this purpose. RPA tools have strong technical simi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Control Flow
In computer science, control flow (or flow of control) is the order in which individual statements, instructions or function calls of an imperative program are executed or evaluated. The emphasis on explicit control flow distinguishes an ''imperative programming'' language from a ''declarative programming'' language. Within an imperative programming language, a ''control flow statement'' is a statement that results in a choice being made as to which of two or more paths to follow. For non-strict functional languages, functions and language constructs exist to achieve the same result, but they are usually not termed control flow statements. A set of statements is in turn generally structured as a block, which in addition to grouping, also defines a lexical scope. Interrupts and signals are low-level mechanisms that can alter the flow of control in a way similar to a subroutine, but usually occur as a response to some external stimulus or event (that can occur asynchr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Outage Management System
An outage management system (OMS) is a specialized software solution used by operators of electric distribution systems to efficiently detect, manage, and restore power outages. By integrating with supervisory control and data acquisition (SCADA) systems, geographic information systems (GIS), customer information systems (CIS), among other systems, an OMS provides real-time situational awareness and decision support. Key functionalities include outage detection, fault location identification, restoration prioritization, and workforce management. OMS solutions leverage data analytics and the Common Information Model (CIM) to enhance network visibility, optimize response times, and improve overall grid reliability. These systems also support switching order management, real-time notifications, and outage analysis, thereby contributing to reduced downtime and improved service continuity for customers. Major functions of an OMS Major functions usually found in an OMS include: * Pred ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Message
A message is a unit of communication that conveys information from a sender to a receiver. It can be transmitted through various forms, such as spoken or written words, signals, or electronic data, and can range from simple instructions to complex information. The consumption of the message relies on how the recipient interprets the message, there are times where the recipient contradicts the intention of the message which results in a boomerang effect. Message fatigue is another outcome recipients can obtain if a message is conveyed too much by the source. One example of a message is a press release, which may vary from a brief report or statement released by a public agency to commercial publicity material. Another example of a message is how they are portrayed to a consumer via an advertisement. History Roles in human communication In communication between humans, messages can be verbal or nonverbal: * A verbal message is an exchange of information using words. Exa ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Automate Workflows
A workflow application is a software application that automates, to at least some degree, a process or processes. The processes are usually business-related but can be any process that requires a series of steps to be automated via software. Some steps of the process may require human intervention, such as approval or the development of custom text, but functions that can be automated should be handled by the application. Advanced applications allow users to introduce new components into the operation. For example, consider a purchase order that moves through various departments for authorization and eventual purchase. The order may be automatically routed from one department to another for approval. Once all necessary authorizations are obtained, the requester of the purchase order is notified and granted the necessary authorization. A workflow process may involve frequent maintenance. For example, the usual approver of purchase orders may be on vacation, in which case, the applica ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
