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IP-PBX
An IP PBX ("Internet Protocol private branch exchange") is a system that connects telephone extensions to the public switched telephone network (PSTN) and provides internal communication for a business. An IP PBX is a PBX system with IP connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack. Voice over IP (VoIP) gateways can be combined with traditional PBX functionality to allow businesses to use their managed intranet to help reduce long distance expenses and take advantage of the benefits of a single network for voice and data ( converged network). An IP PBX may also provide CTI features. An IP PBX can exist as a physical hardware device or as a software platform. Function IP PBX is primarily a software hosted on a regular desktop or server as per the requirement demands based on the expected traffic & criticality. Till 2019 IP PBX were deployed primarily as inbound and outbound call center solutions for ...
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Dialexia
Dialexia Communications, Inc. is a privately held Canadian corporation headquartered in Montréal, Quebec, that develops, manufactures, and sells VoIP-based Telecommunication products and services. Overview The company specializes in the development of webRTC-enabled PBX software for organizations in specific sectors of activity, notably education & hospitality. Dialexia software enables users to connect multiple phones (e.g., extensions, ring groups, etc.), share lines among several phones and implement business PBX telephone phone features such as voicemail, caller ID, call forwarding & call recording into their virtual PBX. In a November 2014 press release, Dialexia announced the addition of WebRTC capabilities to its line of PBX software products. Founded in Montreal in 2001, the company is a member of the Board of Trade of Metropolitan Montreal. History Soon after its establishment, Dialexia released Dial-Office IP-PBX, an IP PBX platform designed as an alternative ...
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Business Telephone System
A business telephone system is a telephone system typically used in business environments, encompassing the range of technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features for call handling. Business telephone systems are often broadly classified into key telephone systems and private branch exchanges, but many combinations (hybrid telephone systems) exist. A key telephone system was originally distinguished from a private branch exchange in that it did not require an operator or attendant at a switchboard to establish connections between the central office trunks and stations, or between stations. Technologically, private branch exchanges share lineage with central ...
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Asterisk (PBX)
Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet Protocol (VoIP) networks. Its name comes from the asterisk (*) symbol for a signal used in dual-tone multi-frequency (DTMF) dialing. Asterisk was created in 1999 by Mark Spencer of Digium, which, since 2018, has been a division of Sangoma Technologies Corporation. Originally designed for Linux, Asterisk runs on a variety of operating systems, including NetBSD, OpenBSD, FreeBSD, macOS, and Solaris, and can be installed in embedded systems based on OpenWrt. Features The Asterisk software includes many features available in commercial and proprietary PBX systems: voice mail, conference calli ...
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Internet Protocol
The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet. IP has the task of delivering Packet (information technology), packets from the source Host (network), host to the destination host solely based on the IP addresses in the packet Header (computing), headers. For this purpose, IP defines packet structures that encapsulation (networking), encapsulate the data to be delivered. It also defines addressing methods that are used to label the datagram with source and destination information. IP was the connectionless datagram service in the original ''Transmission Control Program'' introduced by Vint Cerf and Bob Kahn in 1974, which was complemented by a connection-oriented service that became the basis for the Transmission Control Protocol (TCP). The Internet protocol suite is therefore often referre ...
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Office Equipment
Office supplies are consumables and equipment regularly used in offices by businesses and other organizations, required to sustain office operations. For example, office supplies may be used by individuals engaged in written communications, record-keeping and bookkeeping. The range of items classified as office supplies varies, and typically includes small, expendable, daily use items, and consumable products. Typical products Office supplies are typically divided by type of product and general use. Some of the many different office supply products include *Blank sheet paper: various sizes from small notes to letter and poster-size; various thicknesses from tissue paper to 120 pound; construction paper; photocopier and inkjet printer paper; *Preprinted forms: time cards, tax reporting forms (1099, W-2), "while you were out" pads, desk and wall calendars; *Label and adhesive paper: name tags, file folder labels, post-it notes, and address labels; *Media: Ink cartridge, ink an ...
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Cloud Communications
Cloud communications are Internet-based voice and data communications where telecommunications applications, switching and storage are hosted by a third-party outside of the organization using them, and they are accessed over the public Internet. Cloud services is a broad term, referring primarily to data-center-hosted services that are run and accessed over an Internet infrastructure. Until recently, these services have been data-centric, but with the evolution of VoIP (voice over Internet protocol), voice has become part of the cloud phenomenon.Arnold, Jon"Why businesses need to think differently about cloud communications" ''Focus'', April 16, 2010. Cloud telephony (also known as hosted telephony) refers specifically to voice services and more specifically the replacement of conventional business telephone equipment, such as a private branch exchange (PBX), with third-party VoIP service.
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FreeSWITCH
FreeSWITCH is a free and open-source telephony software for real-time communication protocols using audio, video, text and other forms of media. The software has applications in WebRTC, voice over Internet Protocol (VoIP), video transcoding, Multipoint Control Unit (MCU) functionality and supports Session Initiation Protocol (SIP) features. The software runs on Linux, Windows, macOS, and FreeBSD. History The FreeSWITCH project was initially announced in January 2006 and the first version was officially released in May 2008. The subsequent versions, 1.2, 1.3 and 1.4, were released in 2012 and 2014 supporting SIP over Websocket and WebRTC. The 1.6 version supported video transcoding and video conferencing and the 1.8 version was released in 2018. The latest release is version 1.10. In 2018, SignalWire Inc. was founded to provide commercial cloud telecommunication services utilizing an elastic FreeSWITCH core, and provide a permanent commercial sponsor for the open source proje ...
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Trixbox
trixbox (formerly Asterisk@Home) was a software PBX based on Asterisk. trixbox was initially released under the name Asterisk@Home. In October 2006 it was renamed to trixbox after Digium requested that its developers cease the use of the word "Asterisk"; the renaming was further justified by the fact that the product at that time consisted of much more than just Asterisk. Versions trixbox CE (end of life) trixbox CE, the community edition founded by Kerry Garrison and Andrew Gillis, was completely free and was available under a GPLv2 license. It has been downloaded more than any other Asterisk-based PBX system according to SourceForge, with over two million downloads as of August 22, 2009. trixbox CE was last updated with a beta release, and shortly after a blog post was made by Andrew Gillis, founder & leader of development stating he was leaving. In October 2012, Fonality announced that they would no longer support or update trixbox CE, and would instead focus on trixbo ...
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Bicom Systems
Bicom Systems is a producer and vendor of Asterisk (PBX)-based unified communications devices for VoIP businesses. Bicom Systems uses open standards telephony. Products include all of the software and hardware components involved in building a VoIP business or ITSP. History Bicom Systems began researching and creating telecoms management software in 2003. An Asterisk pioneer, Bicom Systems launched the first ever open standards turnkey telephony system in 2004. Bicom Systems has seven products including a desktop and mobile softphone, an IP PBX telephony platform, and an IP Key Systems product. Supported hardware manufacturers include Polycom, Yealink Network Technology, and others. See also * Comparison of VoIP software * List of SIP software This list of SIP software documents notable software applications which use Session Initiation Protocol (SIP) as a voice over IP (VoIP) protocol. Servers Free and open-source license A SIP server, also known as a SIP p ...
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3CX Phone System
3CX, Inc., is a software development company and developer of the 3CX Phone System. The 3CX Phone System is a software private branch exchange based on the SIP (Session Initiation Protocol) standard to allow calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services. Company history 3CX was founded by Nick Galea in 2005. In 2006, 3CX released the 3CX Phone System as a free IP PBX for use in a Microsoft Windows environment. The phone system's first commercial edition, v6.0, was released a year later in 2007. Reviews of the product have noted its easy configuration, management, and hardware compatibility. In the following years, 3CX made a number of acquisitions including eWorks technologies in 2013, the Elastix project and PBX in a Flash in 2016, and Askozia in 2017. In 2019, 3CX acquired WP Live Chat, a free WordPress plugin for live chat integration. In September 2016, 3CX announced a partnership with BT Wholesale SIP Trunkin ...
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Jingle (protocol)
Jingle is an extension to XMPP (Extensible Messaging and Presence Protocol) which adds peer-to-peer (P2P) session control (signaling) for multimedia interactions such as in Voice over IP (VoIP) or videoconferencing communications. It was designed by Google and the XMPP Standards Foundation. The multimedia streams are delivered using the Real-time Transport Protocol (RTP). If needed, NAT traversal is assisted using Interactive Connectivity Establishment (ICE). , the Jingle specification is a Stable Standard, meaning: "'' Implementations are encouraged and the protocol is appropriate for deployment in production systems, but some changes to the protocol are possible before it becomes a Final Standard.''" The libjingle library, used by Google Talk to implement Jingle, has been released to the public under a BSD license. It implements both the current standard protocol and the older, pre-standard version. Clients supporting Jingle * Asterisk PBX * Coccinella. * Conversati ...
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Inter-Asterisk EXchange
Inter-Asterisk eXchange (IAX) is a communications protocol native to the Asterisk private branch exchange (PBX) software, and is supported by a few other softswitches, PBX systems, and softphones. It is used for transporting voice over IP telephony sessions between servers and to terminal devices. The original IAX protocol is deprecated and has been superseded by a second version, commonly called IAX2. The IAX2 protocol was published as an informational (non-standards-track) RFC 5456 by discretion of the RFC Editor in February 2010. Basic properties IAX is a binary-encoded voice over Internet protocol (VoIP) that is used for streaming media, but is primarily designed for IP voice calls. IAX uses a single User Datagram Protocol (UDP) data stream and port number, by default 4569, between endpoints for both session signaling and media payloads. This feature provides benefits for traversing network address translators at network boundaries, as it simplifies firewall config ...
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