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Change-advisory Board
A change-advisory board (CAB) delivers support to a change-management team by advising on requested changes, assisting in the assessment and prioritization of changes. This body is generally made up of IT and Business representatives that include: a change manager, user managers and groups, product owners, technical experts, and possible third parties and customers (if required). Membership The CAB members should selectively be chosen to ensure that the requested changes are thoroughly checked and assessed from both a technical and business perspective. The considered change will dictate the required personnel to convene in a CAB meeting. These entities are not required to meet face-to-face on each requested change, but rather use electronic support and communication tools as a medium. It is however advised that a quarterly meeting is scheduled to review outstanding changes, sign off on approved changes and discuss any future major changes. A CAB offers multiple perspectives nece ...
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Change Management
Change management (CM) is a discipline that focuses on managing changes within an organization. Change management involves implementing approaches to prepare and support individuals, teams, and leaders in making organizational change. Change management is useful when organizations are considering major changes such as restructure, redirecting or redefining resources, updating or refining business process and systems, or introducing or updating digital technology. Organizational change management (OCM) considers the full organization and what needs to change, while change management may be used solely to refer to how people and teams are affected by such organizational transition. It deals with many different disciplines, from behavioral and social sciences to information technology and business solutions. As change management becomes more necessary in the business cycle of organizations, it is beginning to be taught as its own academic discipline at universities. There are a gro ...
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Product Owner
Scrum is an agile team collaboration framework commonly used in software development and other industries. Scrum prescribes for teams to break work into goals to be completed within time-boxed iterations, called ''sprints''. Each sprint is no longer than one month and commonly lasts two weeks. The scrum team assesses progress in time-boxed, stand-up meetings of up to 15 minutes, called ''daily scrums''. At the end of the sprint, the team holds two further meetings: one sprint review to demonstrate the work for stakeholders and solicit feedback, and one internal sprint retrospective. A person in charge of a scrum team is typically called a scrum master. Scrum's approach to product development involves bringing decision-making authority to an operational level. Unlike a sequential approach to product development, scrum is an iterative and incremental framework for product development. Scrum allows for continuous feedback and flexibility, requiring teams to self-organize ...
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ITIL
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ITIL compliance in an organization. Certification in ITIL is only available to individuals and not organizations. Since 2021, the ITIL trademark has been owned by PeopleCert. History Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s develo ...
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DevOps
DevOps is the integration and automation of the software development and information technology operations. DevOps encompasses necessary tasks of software development and can lead to shortening development time and improving the development life cycle. According to Neal Ford, DevOps, particularly through continuous delivery, employs the "Bring the pain forward" principle, tackling tough tasks early, fostering automation and swift issue detection. Software programmers and architects should use fitness functions to keep their software in check. Although debated, DevOps is characterized by key principles: shared ownership, workflow automation, and rapid feedback. From an academic perspective, Len Bass, Ingo Weber, and Liming Zhu—three computer science researchers from the CSIRO and the Software Engineering Institute—suggested defining DevOps as "a set of practices intended to reduce the time between committing a change to a system and the change being placed into normal produ ...
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Accelerate (book)
''DevOps Research and Assessment'' (abbreviated to DORA) is a team that is part of Google Cloud that engages in opinion polling of software engineers to conduct research for the DevOps movement. The DORA team was founded by Nicole Forsgren, Jez Humble and Gene Kim. and conducted research for the DevOps company Puppet and later became an independent team (with Puppet continuing to produce reports by a new team). Whilst the founding members have departed, the DORA team continue to publish research in the form of annual ''State of DevOps Reports''. State of DevOps Reports The DORA team began publishing State of DevOps Reports in 2013. The latest DORA State of DevOps Report, published in 2024, surveyed "more than 39,000 professionals across many industries globally." It found AI is having a broad impact on software development, with largely positive results. "Flow," "productivity," and "job satisfaction" are cited among 8 benefits of AI adoption for software developers. The detrim ...
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Nicole Forsgren
Nicole Forsgren is an American technology executive, IT impact expert, and author. In 2020, she was named vice president of Research & Strategy at Microsoft's GitHub and, more recently, Partner at Microsoft Research. She coauthored '' Accelerate: The Science of Lean Software and DevOps,'' which won the Shingo Research and Professional Publication Award in 2019. Education Forsgren holds a Master of Accounting from the University of Arizona’s Eller College of Management and a PhD in Management Information Systems. Career In 2020, Forsgren was hired by Github as the VP of Research and Strategy. She served as Director of Organizational Performance and Analytics at Chef Software from 2014 to 2015. Towards the end of 2015, she left Chef and, along with Jez Humble and Gene Kim, founded DevOps Research and Assessment LLC (DORA) with Jez Humble and Gene Kim. DORA is known for the annual ''State of DevOps'' report, and their ''DevOps Scorecard''. Forsgren served as CEO. In 2018, D ...
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Gene Kim
Tripwire, Inc. is a software company based in Portland, Oregon, that focuses on security and compliance automation. It is a subsidiary of technology company Fortra. History Tripwire's intrusion detection software was created in the 1990s by Purdue University graduate student Gene Kim and his professor Gene Spafford. In 1997, Gene Kim co-founded Tripwire, Inc. with rights to the Tripwire name and technology, and produced a commercial version, Tripwire for Servers. In 2000, Tripwire released Open Source Tripwire. In 2005, the firm released Tripwire Enterprise, a product for configuration control by detecting, assessing, reporting and remediating file and configuration changes. In January 2010, it announced the release of Tripwire Log Center, a log and security information and event management (SIEM) software that stores, correlates and reports log and security event data. The two products can be integrated to enable correlation of change and event data. August 21, 2009, the ...
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Jez Humble
Jez may refer to: People * Jez (nickname), most commonly shorthand for the given names Jeremy, Jeremiah, Jerahmeel (roughly homophonous to "Jers" in non-rhotic The distinction between rhoticity and non-rhoticity is one of the most prominent ways in which varieties of the English language are classified. In rhotic accents, the sound of the historical English rhotic consonant, , is preserved in all p ... accents); Jezabel and Jezreel. Surname * František Jež (born 1970), Czech ski jumper * Ignacy Jeż (1914–2007), Polish Catholic bishop * Jerzy Jeż (born 1954), Polish slalom canoeist * Michael Jez (born 1954), Australian rules footballer * Róbert Jež (born 1981), Slovak footballer Other uses * Jeż coat of arms {{disambiguation ...
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