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Alvaria
Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts. In 2021, Aspect purchased Noble Systems Corporation; the resultant organization was officially announced in September 2021 as Alvaria, Inc. Alvaria has offices in Africa, Asia, Oceania, Europe, North America, and South America. History Aspect was founded under the name Aspect Communications in 1973, when its software powered the first call center flight booking system with an intelligent Automatic Call Distributor. In 2005, Aspect Communications was acquired by Concerto Software for $1 billion, with the new entity called Aspect Software. Concerto was created in 2002 when Davox Corporation acquired CELLIT and renamed itself Concerto Software, Inc. In 2006, Aspect borrowed $1.16 billion to finance its international expansion. In 2006 ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Noble Systems Corporation
Noble Systems Corporation (NSC) was a privately held company based in Atlanta, Georgia, which developed call center technology, including outbound dialing systems for collections and inbound call management systems for customer relationship management (CRM). Corporation history Noble Systems Corporation, headquartered in Atlanta, Georgia, was established in 1989. In November 2007, Noble Systems acquired Amcat, Amcat UK Ltd, and Amcat Germany GmbH. In 2009, Noble Systems acquired assets of the TouchStar Software Corporation, including the TouchStar brand and all intellectual properties, as well as TDI (formerly Teledirect) including the Liberation brand and product line and associated intellectual properties. This included the Digisoft line of products, including eTelescript. In October 2011, Noble Systems acquired Open Wave, a Workforce Management (WFM) software and solutions specialist. In March 2018, Noble Systems acquired FidoTrack, a provider of Cloud Gamification softwar ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
