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1823 Call Centre
1823 is a 24x7 one-stop hotline services operated by the Government of Hong Kong. It answers public enquiries on behalf of more than 20 participating departments and receives public complaints against the Government. It also act as a platform for resolving cross-departmental complaints. For enquiries regarding Departments not covered by 1823, the Call Centre can provide relevant contact information. Public enquiries or complaints can be made by phone, fax, SMS, email, online, or post. History 1823 was launched by the Efficiency Unit Efficiency is the often measurable ability to avoid wasting materials, energy, efforts, money, and time in doing something or in producing a desired result. In a more general sense, it is the ability to do things well, successfully, and without ... of the Government Secretariat in July 2001 and became fully operational in October 2002. It aims as a replacement of telephone hotlines, fax numbers, email and other addresses operated by various gov ...
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24x7
In commerce and industry, 24/7 or 24-7 service (usually pronounced "twenty-four seven") is service that is available at any time and usually, every day. An alternate orthography for the numerical part includes 24×7 (usually pronounced "twenty-four by seven"). The numerals stand for "24 hours a day, 7 days a week". Less commonly used, 24/7/52 (adding "52 weeks") and 24/7/365 service (adding "365 days") make it clear that service is available every day of the year. Synonyms include around-the-clock service (with/without hyphens) and all day every day, especially in British English, and nonstop service, but the latter can also refer to other things, such as public transport services which go between two stations without stopping. The '' Oxford English Dictionary'' (OED) defines the term as "twenty-four hours a day, seven days a week; constantly". It lists its first reference to 24/7 to be from a 1983 story in the US magazine '' Sports Illustrated'' in which Louisiana State Un ...
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Government Of Hong Kong
The Government of the Hong Kong Special Administrative Region, commonly known as the Hong Kong Government or HKSAR Government, refers to the executive authorities of Hong Kong SAR. It was formed on 1 July 1997 in accordance with the Sino-British Joint Declaration of 1983, an international treaty lodged at the United Nations. This government replaced the former British Hong Kong Government (1842–1997). The Chief Executive and the principal officials, nominated by the chief executive, are appointed by the State Council of the People's Republic of China. The Government Secretariat is headed by the Chief Secretary of Hong Kong, who is the most senior principal official of the Government. The Chief Secretary and the other secretaries jointly oversee the administration of Hong Kong, give advice to the Chief Executive as members of the Executive Council, and are accountable for their actions and policies to the Chief Executive and the Legislative Council. Under the " one ...
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Phone
A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into electronic signals that are transmitted via Electrical cable, cables and other communication channels to another telephone which reproduces the sound to the receiving user. The term is derived from el, τῆλε (''tēle'', ''far'') and φωνή (''phōnē'', ''voice''), together meaning ''distant voice''. A common short form of the term is ''phone'', which came into use early in the telephone's history. In 1876, Alexander Graham Bell was the first to be granted a United States patent for a device that produced clearly intelligible replication of the human voice at a second device. This instrument was further developed by many others, and became rapidly indispensable in business, government, and in households. The essential elements of a te ...
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Email
Electronic mail (email or e-mail) is a method of exchanging messages ("mail") between people using electronic devices. Email was thus conceived as the electronic ( digital) version of, or counterpart to, mail, at a time when "mail" meant only physical mail (hence '' e- + mail''). Email later became a ubiquitous (very widely used) communication medium, to the point that in current use, an email address is often treated as a basic and necessary part of many processes in business, commerce, government, education, entertainment, and other spheres of daily life in most countries. ''Email'' is the medium, and each message sent therewith is also called an ''email.'' The term is a mass noun. Email operates across computer networks, primarily the Internet, and also local area networks. Today's email systems are based on a store-and-forward model. Email servers accept, forward, deliver, and store messages. Neither the users nor their computers are required to be online simu ...
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Online
In computer technology and telecommunications, online indicates a state of connectivity and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed "on line" or "on the line") could refer to any piece of equipment or functional unit that is connected to a larger system. Being online means that the equipment or subsystem is connected, or that it is ready for use. "Online" has come to describe activities performed on and data available on the Internet, for example: " online identity", " online predator", " online gambling", " online game", " online shopping", " online banking", and " online learning". Similar meaning is also given by the prefixes "cyber" and "e", as in the words " cyberspace", "cybercrime", " email", and "ecommerce". In contrast, "offline" can refer to either computing activities performed while disconnected from the Internet, or alternatives to Internet activities (such as shopp ...
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Hong Kong Post
Hongkong Post is a government department of Hong Kong responsible for postal services, though operated as a trading fund. Founded in 1841, it was known as ''Postal Department'' or ''Post Office'' () before the handover of Hong Kong in 1997. It has been a sub-member of the Universal Postal Union since 1877, and is a separate entity from China Post. History Merchants traded in Hong Kong on the two sides of Victoria Harbour as early as before the British possession in 1842. They complained about the absence of proper postal services and therefore the Postal Department was established. The department was founded on 28 August 1841, but the first post office (known as 書信館 at that time), situated near the current site of St. John's Cathedral, opened on 12 November 1841. At first, its right to operation belonged to the Royal Mail, until its transfer to the Postmaster General on 1 May 1860. On 8 December 1862, the office issued the first set of Hong Kong postal stamps. Bef ...
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Efficiency Unit
Efficiency is the often measurable ability to avoid wasting materials, energy, efforts, money, and time in doing something or in producing a desired result. In a more general sense, it is the ability to do things well, successfully, and without waste. In more mathematical or scientific terms, it signifies the level of performance that uses the least amount of inputs to achieve the highest amount of output. It often specifically comprises the capability of a specific application of effort to produce a specific outcome with a minimum amount or quantity of waste, expense, or unnecessary effort. Efficiency refers to very different inputs and outputs in different fields and industries. In 2019, the European Commission said: "Resource efficiency means using the Earth's limited resources in a sustainable manner while minimising impacts on the environment. It allows us to create more with less and to deliver greater value with less input." Writer Deborah Stone notes that efficiency is " ...
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Government Secretariat (Hong Kong)
The Government Secretariat (; known as 布政司署 before transfer of the sovereignty of Hong Kong, 1997) is collectively formed by the Offices of the Chief Secretary (Hong Kong), Chief Secretary and the Financial Secretary (Hong Kong), Financial Secretary and thirteen policy bureaux. The offices are officially known as "''Government Secretariat: Offices of the Chief Secretary for Administration and the Financial Secretary''", and the bureaux are officially known as "'' Bureau, Government Secretariat''" or "''Government Secretariat: Bureau''". History The structure of the Government Secretariat has undergone periodic changes. The McKinsey Report Governor Murray MacLehose, Baron MacLehose of Beoch, Sir Murray MacLehose commissioned McKinsey & Company to conduct a study on the structure of the Hong Kong Government. Sir MacLehose subsequently restructured the Government Secretariat pursuant to recommendations in the McKinsey Report in 1973. Branches of the Government Secretariat ...
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2001 Establishments In Hong Kong
1 (one, unit, unity) is a number representing a single or the only entity. 1 is also a numerical digit and represents a single unit of counting or measurement. For example, a line segment of ''unit length'' is a line segment of length 1. In conventions of sign where zero is considered neither positive nor negative, 1 is the first and smallest positive integer. It is also sometimes considered the first of the infinite sequence of natural numbers, followed by  2, although by other definitions 1 is the second natural number, following  0. The fundamental mathematical property of 1 is to be a multiplicative identity, meaning that any number multiplied by 1 equals the same number. Most if not all properties of 1 can be deduced from this. In advanced mathematics, a multiplicative identity is often denoted 1, even if it is not a number. 1 is by convention not considered a prime number; this was not universally accepted until the mid-20th century. Additionally, 1 is the ...
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